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Employee reviews

3.6/5

Out of 5 Faneuil reviews, 40% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 5 ratings

Overall rating
3.6
Management
4.0
Work environment
4.0
Salary and benefits
4.0
Career opportunities
3.0
Diversity and inclusion
4.0
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Faneuil reviews

Employee reviews
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3.0
A zippia user wrote a review on Jan 2021
Pros of working at Faneuil

My supervisor is very helpful she gets us through anything however the other people of the company are pains

Cons of working at Faneuil

The holiday pay is trash , how they treat us as a team is trash , also I find them to be a bit extra like they go above and beyond for themselves but not the agents

Faneuil benefits

Work from home

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3.0
A zippia user wrote a review on Sep 2021
Pros of working at Faneuil

It was a pretty good call center experience

Cons of working at Faneuil

Due to covid related issues my kids couldn’t go to school and they weren’t understanding and all me to resign

Faneuil benefits

N/a

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3.0
A zippia user wrote a review on Jun 2020
Pros of working at Faneuil

Accumulation of vacation time and sick time

Cons of working at Faneuil

The wage and the same script over and over

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4.0
A zippia user wrote a review on Jul 2020
Pros of working at Faneuil

The atmosphere the people i worked , location of job, overtime when needed, pay

Faneuil benefits

Overtime and pay

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5.0
A zippia user wrote a review on Jun 2023
Pros of working at Faneuil

Being able to help clients understand there bill

Cons of working at Faneuil

I loved my job

Faneuil benefits

Working emails for over time

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Zippia score

Faneuil salaries

6.7
Salary score
The national average salary for a Faneuil employee in the United States is $27,895 per year or $13 per hour. Employees in the top 10 percent can make over $42,000 per year, while employees at the bottom 10 percent earn less than $18,000 per year.

Faneuil demographics summary

8.9
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Faneuil financial performance

9.2
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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