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The differences between field adjusters and general adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a field adjuster and a general adjuster. Additionally, a general adjuster has an average salary of $62,495, which is higher than the $54,120 average annual salary of a field adjuster.
The top three skills for a field adjuster include customer service, xactimate and strong negotiation. The most important skills for a general adjuster are customer service, xactimate, and claims handling.
| Field Adjuster | General Adjuster | |
| Yearly salary | $54,120 | $62,495 |
| Hourly rate | $26.02 | $30.05 |
| Growth rate | -6% | -6% |
| Number of jobs | 51,071 | 47,263 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 76% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
A field adjuster is an individual who creates property and contents estimates based on the field inspection using the Xactimate estimating software with photos and diagrams. Field adjusters are required to investigate and evaluate property damage to determine and negotiate a monetary settlement for each claim. They must complete reports and itemize billing to be submitted to insurance companies for services rendered. Field adjusters must provide exceptional customer service to all parties involved to aid in the settlement process and maintain customer satisfaction.
In insurance companies, a general adjuster is responsible for studying and analyzing insurance claims to identify the company's financial liability. As a general adjuster, they must personally assess the extent and cause of property or physical damages, including the cost of repairs. They may also conduct interviews with witnesses or experts to ensure the eligibility of claims. Furthermore, as a general adjuster, it is essential to maintain records and documentation of procedures and cases, all while adhering to the company's policies and regulations.
Field adjusters and general adjusters have different pay scales, as shown below.
| Field Adjuster | General Adjuster | |
| Average salary | $54,120 | $62,495 |
| Salary range | Between $38,000 And $75,000 | Between $41,000 And $94,000 |
| Highest paying City | San Francisco, CA | - |
| Highest paying state | Alaska | - |
| Best paying company | Zurich | - |
| Best paying industry | Insurance | - |
There are a few differences between a field adjuster and a general adjuster in terms of educational background:
| Field Adjuster | General Adjuster | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 76% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between field adjusters' and general adjusters' demographics:
| Field Adjuster | General Adjuster | |
| Average age | 44 | 44 |
| Gender ratio | Male, 70.3% Female, 29.7% | Male, 73.0% Female, 27.0% |
| Race ratio | Black or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.7% American Indian and Alaska Native, 0.5% | Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.6% Asian, 5.3% White, 61.0% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |