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Field adjuster vs total loss specialist

The differences between field adjusters and total loss specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a field adjuster and a total loss specialist. Additionally, a field adjuster has an average salary of $54,120, which is higher than the $51,718 average annual salary of a total loss specialist.

The top three skills for a field adjuster include customer service, xactimate and strong negotiation. The most important skills for a total loss specialist are customer service, HR, and outbound calls.

Field adjuster vs total loss specialist overview

Field AdjusterTotal Loss Specialist
Yearly salary$54,120$51,718
Hourly rate$26.02$24.86
Growth rate-6%-6%
Number of jobs51,07133,617
Job satisfaction--
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 60%
Average age4444
Years of experience44

What does a field adjuster do?

A field adjuster is an individual who creates property and contents estimates based on the field inspection using the Xactimate estimating software with photos and diagrams. Field adjusters are required to investigate and evaluate property damage to determine and negotiate a monetary settlement for each claim. They must complete reports and itemize billing to be submitted to insurance companies for services rendered. Field adjusters must provide exceptional customer service to all parties involved to aid in the settlement process and maintain customer satisfaction.

What does a total loss specialist do?

As a Total Loss Specialist, your job will involve appraising the damage and determining the salvage value on the total-loss vehicle. You will be tasked with examining the damaged vehicle to ascertain the extent of damage done to its body and structure and other mechanical, electrical, and internal damage. You'd also have to arrange with another appraiser to resolve any disagreement with the shop on the cost of repair after determining the extent of the damage to the vehicle.

Field adjuster vs total loss specialist salary

Field adjusters and total loss specialists have different pay scales, as shown below.

Field AdjusterTotal Loss Specialist
Average salary$54,120$51,718
Salary rangeBetween $38,000 And $75,000Between $32,000 And $81,000
Highest paying CitySan Francisco, CA-
Highest paying stateAlaska-
Best paying companyZurich-
Best paying industryInsurance-

Differences between field adjuster and total loss specialist education

There are a few differences between a field adjuster and a total loss specialist in terms of educational background:

Field AdjusterTotal Loss Specialist
Most common degreeBachelor's Degree, 70%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Field adjuster vs total loss specialist demographics

Here are the differences between field adjusters' and total loss specialists' demographics:

Field AdjusterTotal Loss Specialist
Average age4444
Gender ratioMale, 70.3% Female, 29.7%Male, 35.7% Female, 64.3%
Race ratioBlack or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.7% American Indian and Alaska Native, 0.5%Black or African American, 14.1% Unknown, 4.4% Hispanic or Latino, 15.7% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between field adjuster and total loss specialist duties and responsibilities

Field adjuster example responsibilities.

  • Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
  • Provide optimum service to policyholders and agents, negotiate fair settlements and identify SIU claims.
  • Process boat, auto, motorcycle, and motorhome RV claims thru various estimating software.
  • Participate in development of claim handling strategies for mediation claims with home office personnel and attorneys.
  • Work closely with SIU in the handling of 1st party auto theft claims from initiation to completion.
  • Coordinate inspections with insure, this entail booking flights, hotel and rental reservations all while considering the overall cost.
  • Show more

Total loss specialist example responsibilities.

  • Analyze and support development and execution of underwriting, automation and operational strategies to efficiently and effectively manage the portfolio.
  • Work with SIU to flag fraud and mitigate fraudulent payouts.
  • Clean, pack and organize the SIU office and files.
  • Participate in utilizing inter-company arbitration.
  • Participate in utilizing inter-company arbitration.

Field adjuster vs total loss specialist skills

Common field adjuster skills
  • Customer Service, 20%
  • Xactimate, 17%
  • Strong Negotiation, 7%
  • Insurance Policies, 6%
  • Claims Handling, 3%
  • CCC, 3%
Common total loss specialist skills
  • Customer Service, 22%
  • HR, 16%
  • Outbound Calls, 7%
  • Inbound Calls, 6%
  • Insurance Claims, 4%
  • Training Sessions, 4%

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