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Information Technology Network Engineer
Radiant Systems Inc. 4.5
Field service technician job in Westborough, MA
Previous working experience with Pharma Laboratory is required.
Install n config company and specialized instrument software.
Knowledge of CFR Part 11 and GxP validation preferred.
Required experience in Windows Refresh, imaging, migration, and deployment.
Troubleshoot and resolve incidents for desktops/laptops hardware and software issues.
Installing and configuring standard Hardware and Software
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Analytical problem-solving abilities, proactive/positive team player, resourceful, innovative Demonstrate professional organization, documentation, communication, and interpersonal skills Proven multi-tasking skills, including ability to work effectively under pressure, handle heavy volumes and meet demanding deadlines
$74k-98k yearly est. 2d ago
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Electronics Technician
M.T. Rogers Consultants LLC
Field service technician job in Acton, MA
Experience level: All Experience Level Experience required: 3 Years Education level: High school or equivalent Job function: Manufacturing Industry: Aviation & Aerospace Visa sponsorship eligibility: No We are seeking an Electronics Technician for a manufacturing company in Acton, MA. This role is a hands-on electronics technician position responsible for assembling, testing, and troubleshooting electrical assemblies and components.
Responsibilities
Assemble and terminate a wide range of cable and wire harness configurations used in electronic test equipment
Build, install, and integrate electronic components and subassemblies by following clear, detailed work instructions
Interpret part numbers, procedure books, and kit-based documentation to complete assemblies accurately and efficiently
Perform precise crimping, stripping, connector assembly, and light mechanical integration using standard hand tools
Execute electrical testing, verification, and basic calibration using digital multimeters and related test equipment
Support troubleshooting efforts to confirm proper functionality and ensure all assemblies meet quality specifications
Operate independently while collaborating effectively within a small, highly supportive technical team
Maintain an organized, safety-focused work environment and adhere to all production and documentation standards
This is a Direct Hire position. The hours are Mon-Fri 7AM-3PM. The pay Depend on Experience.
Benefits
Competitive salary
Comprehensive health, dental, and vision insurance
Paid time off and holidays
401(k) with company match
Opportunities for professional growth and advancement
$38k-57k yearly est. 11d ago
Principal or Senior Principal Network and Communications Field Service Engineer
Northrop Grumman 4.7
Field service technician job in Sudbury, MA
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems is looking to add a **Principal or Senior Principal Network and Communications FieldService Engineer** to our team at **RAAF Base Edinburgh** near **Adelaide, Australia** .
This position will receive daily tasking and prioritization from their site lead. The selected candidate will be responsible for operations and maintenance support of the MQ-4C Triton network and communications systems at a Forward Operating Base (FOB).
**Duties and Responsibilities:**
+ Provide real time support for flight operations and maintenance, addressing any issues related to communications and networking to include fault isolation, remediation, and resolution.
+ Perform field integration, troubleshooting, and repair of communications and data link systems in military flight test environment, including operations on a flightline, in a hangar, and in command-and-control centers.
+ Adherence to checklists and procedures to ensure repeated success and providing redlines to procedures when necessary.
+ Communicate complex technical issues to local support, the Degrader Action Cell (DAC), Main Operation Bases (MOBs), and Responsible Engineers (REs).
+ Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations.
+ Assist with trend analysis as needed for Responsible Engineers (REs).
+ Perform/support review and analysis of supplier design data and definition of functional test requirements including acceptance, qualification, and system integration.
+ Take responsibility for the testing, maintenance, and integration of Comms and Networks equipment to include radio terminals, software loads, switches, routers, and firewalls required to support ground and flight test operations.
+ Work with system admins, maintainers, and onsite personnel to troubleshoot and repair any internal operational issues.
** The selected candidate will be put on a temporary Domestic Assignment and will report to our San Diego, CA site daily prior to international deployment while clearance(s), Visa(s), and other documents are processing. The employee will go through training in San Diego during this period. **
**The expected timeline before deployment is 3-4 months but this will vary.**
Initially, this position will work a 9/80 shift. **As the program matures, the shifts may become 12-hour shifts that could include nights, weekends, and/or holidays.**
The selected candidate will be required to work full-time, on-site in Australia. This position requires the ability to **travel up to 50%** of the time once in final location.
_This position can be filled at either the Principal FieldService Engineer OR Senior Principal FieldService Engineer level, depending upon the qualifications below._
**Basic Qualifications for Principal FieldService Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master's degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline and 1 year of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Basic Qualifications for Senior Principal FieldService Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master's degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline and 4 years of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Preferred Qualifications for both levels:**
+ Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP
+ Technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, switches
+ Experience with test equipment: network analyzers, spectrum analyzers, signal generators
+ Cisco Certified Network Associate (CCNA) certification
+ Experience with communication technologies; examples include Internet Protocol (IP) networks, Voice over IP (VoIP), Information Assurance (IA), satellite and Line-of-Sight (LOS) RF communications, control interfaces, and co-site interference
+ Operations and Maintenance experience at a field site
Primary Level Salary Range: $85,600.00 - $128,400.00
Secondary Level Salary Range: $106,800.00 - $160,200.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
$106.8k-160.2k yearly 50d ago
Field Service Engineer - China (2082)
Mevion Medical Systems 3.9
Field service technician job in Littleton, MA
WILL PERMANENTLY RELOCATE TO CHINA AFTER TRAINING IS COMPLETED.*
We are seeking high-potential, bilingual engineering talent to join Mevion's China Operations team. This role begins with structured training in the United States and transitions to supporting our cutting-edge proton therapy systems in China. Ideal candidates will be fluent in both English and Chinese, possess a strong STEM background, and be motivated to grow with a leading high-tech company in China's healthcare sector. Candidates should also demonstrate strong hands-on capability, the ability to work well under pressure, and a willingness to actively learn complex systems and contribute to the healthcare sector.
Key Responsibilities:
Install and test proton therapy systems at customer sites, including wiring, assembly, safety inspections, and initial equipment startup.
Conduct calibration and testing activities, including subsystem setup, system operation, and troubleshooting.
Assist in customer acceptance testing and ensure timely issue resolution.
Perform equipment upgrades, preventive maintenance, and service documentation in accordance with company standards.
Collaborate with global support teams and clinical site personnel to ensure system readiness and customer satisfaction.
Maintain detailed service and maintenance records.
Provide technical feedback on system performance and improvements.
Participate in boot camps, team meetings, and cross-functional training sessions.
Support knowledge-sharing initiatives and help train future cohorts as needed.
Complete additional duties as assigned by management.
Qualifications:
Education: Bachelor's degree in physics, Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Intelligent Medical Instruments, or a related STEM field.
Language: Bilingual proficiency in Mandarin Chinese and English is required.
Background: Candidates with a strong understanding of both U.S. and Chinese cultures are preferred. A background that includes education or experience in both regions is a plus.
Skills: Basic understanding of software/hardware and network control systems. Skilled in interpreting schematics and technical documentation. Hands-on Experience with technical work, such as in labs, research, and/or competitions.
Soft Skills: Strong sense of responsibility and execution. Excellent communication and collaboration abilities. Self-motivated and proactive. Ability to work in fast-paced, high-stakes environments.
Work Conditions:
Willingness to travel domestically and internationally.
Open to rotating shifts and extended field assignments.
Capable of and comfortable with working in environments containing low levels of radiation. All applicable protective standards are provided and adhered to as required.
Due to the work environment, persons with pacemakers are not eligible for this position
Development Path:
Structured U.S. training program with hands-on system experience.
Technical certifications to qualify as a FieldService Engineer.
Long-term relocation to support China operations.
Opportunities for accelerated growth within Mevion's global engineering team.
The hiring range represents what Mevion Medical Systems, Inc. reasonably expects to pay for this position at the time of posting. The actual salary offered will depend on the selected candidate's qualifications, experience, skills, and other job-related factors.
$86k-119k yearly est. 11d ago
Service CCaaS Technology Delivery Lead
Accenture 4.7
Field service technician job in Hartford, CT
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
* Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
* Develops strong working relationships with the senior management team and identifies follow-on project opportunities
* Manages and contributes to development of the platform migration and global roll out strategy and execution
* Works with software and technology partners to design & deliver Service-focused solutions
* Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
* Manages day to day on-shore and off-shore project teams during the project lifecycle
* Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
* Manages experience-led teams in developing strategic vision and creative UI/UX design
* Interacts with client stakeholders for business justification, funding, scope, and timeline
* Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Qualification
Basic Qualifications:
* 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
* 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
* 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
* 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
* 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
* Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
* 5+ years of experience implementing comprehensive end-to-end service center & fieldservice software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
* Experience in algorithmic decisioning or interactive management
* Strong understanding of PCI/PII security and data privacy requirements
* Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
* Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
* Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Locations
$141.1k-311.2k yearly 17d ago
Technology Lead - Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava
Avance Consulting Services 4.4
Field service technician job in Cranston, RI
Hi, I hope you are doing good. I have a job opportunity related to your profile with one of our client, please find below Job Description for your review. If you are interested and available for the following position then please send your updated resume in word format along with your contact details to discuss further.
Role:Technology Lead - Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava
Duration: Full TIme
Location: Cranston, RI
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
• At least 4 years of experience with Information Technology
Preferred
• At least 4 years of Java development experience, ideally in a team lead role
• Knowledge of architectural design patterns, performance tuning and functional designs.
• At least 4 years of experience in Core Java, JSP, JDBC, J2EE, Struts, RESTful webservices, Hibernate, using the latest SDKs and tools and frameworks such as Spring, RxJava
• Ability to develop functional, technical and user interface designs for an application that meets the defined requirements (business, system performance and standards)
• At least 4 years of experience in specific coding concepts and/or languages, especially around modern application architectures.
• At least 2 years experience with web applications that use responsive design to better support mobile browsers.
• AT least 2 years of experience in highly-secured online environments that use n-tier designs and extensive firewalling to enhance security.
• At least 4 years experience interfacing with back-end applications using MQ, SOAP, RESTful services, and JSON.
• At least 2 years of experience in multi data center physical implementation models for scalability and resilience.
• Experience with Spring Boot, Netflix OSS, HATEOAS, Gradle/Maven is a plus.
ReST/Resource Oriented Design, Wiremock, JUnit/Mockito/Assert4J, AMQP/JMS/MQ, Functional Reactive/ Lambdas/Streams, Agile/Jira,Jenkins/Cobertura/PMD/FindBugs are good to have.
• Experience and desire to work in a Global delivery environment
• Communication and Analytical skills
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Additional Information
All your information will be kept confidential according to EEO guidelines.
$97k-137k yearly est. 60d+ ago
T700 Depot Military Field Service Representative - Tolemaida, Colombia
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-43k yearly est. 3d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Worcester, MA
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$34k-45k yearly est. 15d ago
Regulated Services Lead/Quality Technician
Jllorporated
Field service technician job in Devens, MA
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit ************
Job Description
The Site Regulated Services Lead/Quality Technician will have a primary focus on overseeing select site services which require additional oversight due to the regulated environment, including but not exclusive of GMP cleaning and pest control. The person in the role will strive toward innovation, assist in lowering cost of delivery and work with suppliers to integrate the service into operations while dramatically enhancing the customer experience.
The Regulated Services Lead will collaborate with Quality Assurance and the client to ensure effective participation in and adherence to quality programs. They will drive towards a higher level of cleanliness as well as achieve minimum scoring metrics as stipulated in both Client and Vendor contracts. The candidate will have a proven career history of successfully managing change and GMP/Quality experience. This position reports directly to the Site Facility Manager.
ESSENTIAL FUNCTIONS
Understand and ensure compliance in GMP space
Customer Focus: Be a true innovator and genuine service-oriented individual to continuously monitor established quality procedures and resolve internal quality issues and customer complaints concerning product and or service dissatisfaction.
Communication: Directly interface, both verbally and written, with client vendors, and JLL Management
Compliance: Stay current with all Client, Federal and State regulations/codes, comply with specifications, and ensure standards are met.
Support Quality Assurance to include training, assigning tasks, performance appraisals, conducting investigations, assisting with CAPAs, and monitor procedures to ensure processes are completed in an efficient and safe manner, and within the scope of policies and procedures.
Perform/support audits and prepare SOP's and training materials.
Provides information to Vendors, Facilities staff and Service Providers as required to ensure that quality assurance expectations are communicated, understood and followed.
Inspections: Participate in the creation and implementation of inspections and other quality practices and procedures.. These inspections should serve as an assurance of quality as measured by client surveys.
Provide leadership and direction to advance service quality and enhance the client partnership to continuously improve operations and influence the behavior of all employees.
Supplier Performance Management: Deliver high quality, creative, and cost-effective solutions. Monitor work requests to trend vendor performance. Raise the bar in vendor quality and service while reducing overall costs.
Work with IFM managers to hold vendors accountable for delivering high quality service per contract expectations, partnering with vendors to continuously improve service quality and improvement plans, and resolve/troubleshoot service issues at the site level.
Analytical capability: Analyze trends and utilize data to anticipate and proactively address issues in the environment.
Financial Acumen: Challenge year-over-year cost increases and proactively identify ways to reduce “process waste” and costs.
Qualifications
EDUCATION AND EXPERIENCE
Bachelor's degree in Engineering, Mathematics, Science or another relevant field is desired but not required; experience in lieu of degree will be considered.
5 years of GMP or ISO 9000 experience in manufacturing.
Experience in pharmaceutical manufacturing preferred.
Must have proven, successful GMP or Quality Compliance/Assurance experience working with vendors performing services in GMP space
GMP PEST CONTROL PROGRAM
Proven capabilities on addressing and remediating pest sightings and investigations in a GMP Manufacturing Facility.
Ability to establish rationales on Pest Control Best Practices.
Ability to prepare and analyze Pest Control Trend Reports, subject to Regulatory Agency review.
Experience in auditing GMP Pest Control Programs.
Some knowledge in entomology and common insect behavior.
GMP | CLEAN ROOM JANITORIAL AND SANITIZATION PROGRAMS
Strong Knowledge of Environmental Controls of GMP Clean Rooms.
Strong understanding of Regulatory Expectations.
Ability to recommend, frequency and propose recommended dilutions of cleaning detergents for specific needs and situations.
Develop cleaning procedures, work instructions and log forms in compliance with regulatory expectations.
Train on Cleaning Methods and Procedures.
Proven capabilities on addressing and remediating investigations related to Environmental Monitoring excursions as it related to a cleaning/disinfection programs.
Ability to recognize when a GMP Change Control is required when proposing new cleaning methods, detergents and consumables.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess strong interpersonal skills with the ability to build rapport quickly
Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems
Exhibit excellent written and verbal communication skills
Ability to analyze reports for the purpose of ensuring compliance with scope of work
Excellent PC skills: proficient in all MS applications, especially Excel, Word, PowerPoint, Visio
Speak, read and write fluent Englis
Additional Information
All your information will be kept confidential according to EEO guidelines.
$84k-133k yearly est. 3d ago
Lead Service Tech
Easton Select Group
Field service technician job in Easton, MA
Job Description
About the Role:
The Lead ServiceTechnician plays a critical role in ensuring the efficient operation and maintenance of equipment and systems within the organization. This position is responsible for leading a team of servicetechnicians, providing technical expertise, and ensuring that all service tasks are completed to the highest standards. The Lead Service Tech will coordinate service schedules, troubleshoot complex issues, and implement solutions that minimize downtime and enhance system performance. This role requires a proactive approach to identifying potential problems and mentoring junior technicians to develop their skills. Ultimately, the Lead ServiceTechnician ensures customer satisfaction through timely, effective service delivery and continuous improvement of service processes.
Minimum Qualifications:
High school diploma or equivalent; technical certification or associate degree in a relevant field preferred.
Minimum of 5 years of experience in a servicetechnician role with demonstrated technical proficiency.
Proven experience leading or supervising a team in a technical or service environment.
Strong knowledge of mechanical, electrical, and electronic systems relevant to the industry.
Valid driver's license and ability to travel to customer sites as required.
Preferred Qualifications:
Certification in specialized equipment or systems relevant to the company's service offerings.
Experience with computerized maintenance management systems (CMMS) or similar software.
Advanced troubleshooting and diagnostic skills using modern tools and technology.
Formal leadership or management training.
Experience working in a customer-facing role with strong communication skills.
Responsibilities:
Lead and supervise a team of servicetechnicians in daily operations and service calls.
Diagnose, troubleshoot, and repair complex mechanical, electrical, or electronic equipment issues.
Develop and implement preventive maintenance plans to reduce equipment failures and downtime.
Coordinate service schedules and manage resources to meet customer and organizational needs.
Provide technical training and mentorship to junior technicians to enhance team capabilities.
Maintain accurate service records, reports, and documentation in compliance with company policies.
Collaborate with other departments to improve service processes and customer satisfaction.
Ensure compliance with safety regulations and company standards during all service activities.
Skills:
The Lead ServiceTechnician utilizes strong technical skills daily to diagnose and resolve complex equipment issues efficiently, ensuring minimal disruption to operations. Leadership and communication skills are essential for managing the service team, coordinating schedules, and providing clear guidance and training to junior technicians. Problem-solving abilities are applied continuously to develop preventive maintenance strategies and improve service processes. Organizational skills are critical for maintaining accurate records and managing multiple service requests simultaneously. Additionally, proficiency with diagnostic tools and software enhances the technician's ability to deliver timely and effective solutions, contributing to overall customer satisfaction.
$85k-134k yearly est. 9d ago
Senior Refrigeration Service Technician - Commercial & Industrial
Coolsys
Field service technician job in Providence, RI
Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $35 - $50 per hour DOE.
Sign on Bonus: up to $5,000.
00 DOE Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%.
Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and 401(K).
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time.
Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.
Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
Test malfunctioning systems and components using electrical and/or mechanical skills.
Maintain legible corporate and personal records of work history.
Provides department support by processing job tickets, and work orders to the necessary department promptly.
Provide support by picking up, delivering, and installing cases.
Perform work on minor construction and remodeling projects including startups of new installations.
Drives company vehicle in a safe manner.
Performs other related duties and projects as assigned by management.
Qualifications High school diploma/GED.
EPA certification.
Certification from an accredited vocational-technical or trade school is a plus! Minimum 5+ years of commercial refrigeration experience required.
Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.
Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful.
Must have a good driving record and be able to work independently.
Emergency on-call availability is a basic requirement.
Must be able to lift to 60 lbs.
with no assistance and also be able to sit and/or stand for several hours at a time.
Join Us Today, there are 27 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success.
We invite you to be part of that growth! Connect with us on Facebook and X.
CoolSys is an EEO/AA Employer.
All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions.
CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Schedule: Thursday, Friday, Saturday, Sunday, Monday - 6:00am to 2:30pm
Pay Range: $34-38/hr, depending on overall skills and experience
OVERVIEW OF ROLE:
The Electromechanical Technician will be responsible for carrying out assembly, maintenance, and troubleshooting of control systems infrastructure and equipment. They will be responsible for both low-voltage control wiring and higher-voltage power wiring and will work on a variety of internally developed and third-party systems and machines. They will work closely with Controls Engineers and Maintenance Mechanics on the Manufacturing team, as well as both technicians and engineers from a variety of adjacent working groups. for all in-plant automation devices such as Allen Bradley PLC's, HMI's and VFD's.. The Electromechanical Technician will assist in accurate data collection for MES, Kepware and SCADA systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform maintenance (corrective, preventive, predictive, routine, and troubleshooting) on instrumentation systems and components in a safe, efficient, and compliant manner.
Wire, test, and troubleshoot control panels and individual electrical subcomponents.
Assemble control systems infrastructure and install third-party equipment such as power meters, pumps, pressure sensors and the like.
Read and mark-up electrical schematics.
Assist with maintaining all equipment programs database.
Follow company and industry workmanship standards for assembly and electrical work.
Follow Lock-Out Tag-Out (LOTO) procedures as-needed.
Set up and troubleshoot simple ethernet communications networks.
performing routine and emergency maintenance of the facility's industrial electrical and control systems and equipment.
Recommend component replacement or upgrades when items become obsolete or are at end of life.
Assist in maintaining building SCADA systems to ensure all are functioning as designed.
Continuously improve the reliability of current systems
Ability to effectively communicate with co-workers and take direction from others.
Ability to work in a fast-paced environment, with multiple and changing priorities while maintaining strong attention to detail and a high level of accuracy.
Other job duties as assigned
EDUCATION AND/OR EXPERIENCE:
2 - 4 years of relevant experience
Familiarity with the basic concepts of PLCs, HMIs, SCADA systems, and networking
Familiarity with cGMP/GMP.
Strong understanding of automated manufacturing equipment and programming required.
Knowledge of proper wiring and cabling standards and techniques (Clean termination, ferruling, grounding & bonding, strain relief, etc.)
Proven experience with troubleshooting equipment problems and performing complex system tests required.
Rockwell certification preferred.
Proficient in MS Word, Excel, PowerPoint required.
Experience with databases, process monitoring systems and MES (manufacturing execution system) / information systems.
Valid Massachusetts Driver's License required.
Know the proper use of hand and power tools.
Experience in a food processing & manufacturing environment is a plus.
PHYSICAL REQUIREMENTS AND ENVIRONMENT:
Must have good vision and manual dexterity.
Able to sit / stand for prolonged periods at a desk and working on a computer.
Must be able to work in a cold environment and in tight areas.
Able to bend, push, carry, twist, and lift up to 50lbs without difficulty on a continuous basis.
This position requires participation in our mandatory respiratory protection program with respect to some essential tasks. Performance of confined space entry is also required with respect to some tasks which are essential to this job.
Loud Noise
Perform tasks in both cold and hot work environments.
Company provided Personal Protection Equipment (PPE) must be worn while on the production floor
Exciting Benefits Await You!
Enjoy top-tier Medical, Dental, Vision coverage.
Pamper your furry friends with Pet Insurance.
Stay fit with our Wellness Plan and Free Gym Access.
Boost your skills with Employee Tuition Reimbursement.
Unlock endless opportunities with College Scholarship for dependents.
Reap the Rewards of Our Bonus Program Available to Our Salary and Hourly Employees.
Receive a Generous 401k Company Match.
Take advantage of Competitive Paid Time Off.
Elevate Your Safety Net with Company-Sponsored Life Insurance Coverage.
Receive Relocation Assistance for a Smooth Transition.
Earn Rewards through our Employee Bonus Referral Program.
Elevate Your Workplace Experience with Community Impact Opportunities.
Celebrate Together with Employee Appreciation BBQs, Happy Hours, Birthdays, & More!
Opportunity Calls! Unsure if you meet all requirements? Don't hesitate, apply!
Our recruitment process is prompt and transparent. Your resume will receive swift attention from our talent professionals. If chosen, you'll undergo a recruiter phone screen, followed by interviews with key team members. We value your potential.
At Home Market Foods, we champion equal opportunities for all, prohibiting discrimination based on race, religion, gender, and more. Our commitment extends across all aspects of employment, ensuring a fair and inclusive workplace.
At this time, Home Market Foods will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN
$34-38 hourly Auto-Apply 16d ago
Senior Field Service Engineer - Co2 Lasers
Coherent Corp 4.6
Field service technician job in Bloomfield, CT
Job Summary: Coherent is a world leader of lasers and laser-based technology for materials processing, microelectronics, scientific, life sciences and medical customers. The light we deliver touches almost every aspect of human life-vision correction to cell analysis, precision welding to 3-D metal printing, gravity wave detection to brain research. Put your talents to work at Coherent where you can create and innovate enabling technologies that will push the frontiers of science and technology.
Our team is seeking a Senior Field Integration Engineer at our Bloomfield, CT location. The successful candidate will be a customer contact for our key customer accounts providing support to help customers install products and optimize product performance in their tool. The candidate will provide hands on CO2 laser training for customers and other Coherent personnel.
Primary Duties & Responsibilities
The primary responsibilities for this position are:
* Enable new customer design wins through early integration Engineering Support.
* Support customer service issues. Coordinate with Global Service Team, Sales and Product Line Management to quickly solve costumer issues utilizing Global Service teams and internal Bloomfield Resources.
* Be the first escalation contact to the Business unit for customer complaints and support.
* Customer Visits
* Install and integrate CO2products at selected customer sites.
* Train customers on laser use, integration, and applications-related issues.
* Resolve service/integration issues through on-site visits.
* Documenting customer visits.
* Train Coherent Personnel on CO2 products.
* Train & certify CO2Product trainers at Coherent's Bloomfield Facility, other worldwide Coherent Facilities and at customer sites.
* Coordinate tracking of trained personnel with the Corporate Training team. Monitor who is trained and identify needs for retraining.
* Train personnel at Field and Contact Centers.
* Drive creation of training materials, including course syllabi, training manuals, Integration Manuals, Service Manuals, Instructor Manuals, etc.
* Owner of Installation Manual, Service Manual, Installation Checklists
* Drive creation and maintenance of selected product documentation related to the integration and service of CO2products as part of New Product integration Process.
* Owner of driving maintenance of released manuals utilize corporate resources.
* Provide customer communications on new product (PIBs), changes, and Field issues (FSBs)
* Provide data analysis support to the Service and Product Marketing teams to enable decision making. Data includes structured and unstructured data such as service events, installation base, pricing, customer feedback, and more.
* Represent the voice of the customer regarding laser use, installation and maintenance on New Product Development teams.
*
Education & Experience
* Minimum 5 yr. experience .
* BS/MS Technical Degree or equivalent degree.
Skills
* Requires several distinct knowledge/skill areas. Experience OR a high degree of aptitude is needed in each of these areas:
* CO2 Laser Product knowledge. Good knowledge of laser product specifications and capabilities. Detailed knowledge of electrical interface and diagnostics.
* CO2 Laser Integration & Applications knowledge. Detailed knowledge of how CO2 are implemented and used in common processes (cutting, drilling). Includes knowledge of cutting heads, scanner heads, laser/work piece motion systems, computer interfaces, beam diagnostics, etc.
* Ability to communicate with customers. Customer friendly attitude and communications.
* Written communication skills. Ability to create and pull together clear and organized training and product documents with minimal help from others.
* Ability to synthesize data into clear actionable insights.
* Excellent time management skills. Ability to self-direct work. Ability to receive inputs from multiple stakeholders, prioritize, and independently create a prudent path forward.
* Self-motivated to achieve excellent results towards stated goals.
* Mind-set that is constantly looking for ways to improve products and processes through on-going improvements.
* Proven LEADER in a team environment. Ability to complete several complex tasks in a timely way.
* Expected travel is 25% - 50%.
Working Conditions
* Industrial / manufacturing w/ limited clean room environment
* Safety focused work with regards to self and system
* Requires frequent travel to customer sites, including overnight stays, and occasional international travel (travel approximately 25% to 50%).
* Requires rotational on-call time
* Varies from normal office, remote office, and customer work site associated conditions (site conditions vary by location, flexibility required)
Physical Requirements
* Ability to lift and carry up to 50 lbs.
* Ability to work on a ladder safely and effectively
* Ability to wear required PPE (may include safety glasses, finger cots, safety shoes, hair coverings, hearing protection, etc.)
* Must have good manual dexterity
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at ******************************.
$99k-121k yearly est. 60d+ ago
Cable Technician - Training Provided
Echostar 3.9
Field service technician job in Windsor, CT
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $22.25/Hour
$22.3 hourly 1d ago
Regulated Services Lead/Quality Technician
Jllorporated
Field service technician job in Devens, MA
JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. A Fortune 500 company, JLL helps real estate owners, occupiers and investors achieve their business ambitions. In 2016, JLL had revenue of $6.8 billion and fee revenue of $5.8 billion and, on behalf of clients, managed 4.4 billion square feet, or 409 million square meters, and completed sales acquisitions and finance transactions of approximately $145 billion. At the end of the second quarter of 2017, JLL had nearly 300 corporate offices, operations in over 80 countries and a global workforce of more than 80,000. As of June 30, 2017, LaSalle Investment Management had $57.6 billion of real estate under asset management. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit ************
Job Description
The Site Regulated Services Lead/Quality Technician will have a primary focus on overseeing select site services which require additional oversight due to the regulated environment, including but not exclusive of GMP cleaning and pest control. The person in the role will strive toward innovation, assist in lowering cost of delivery and work with suppliers to integrate the service into operations while dramatically enhancing the customer experience.
The Regulated Services Lead will collaborate with Quality Assurance and the client to ensure effective participation in and adherence to quality programs. They will drive towards a higher level of cleanliness as well as achieve minimum scoring metrics as stipulated in both Client and Vendor contracts. The candidate will have a proven career history of successfully managing change and GMP/Quality experience. This position reports directly to the Site Facility Manager.
ESSENTIAL FUNCTIONS
Understand and ensure compliance in GMP space
Customer Focus: Be a true innovator and genuine service-oriented individual to continuously monitor established quality procedures and resolve internal quality issues and customer complaints concerning product and or service dissatisfaction.
Communication: Directly interface, both verbally and written, with client vendors, and JLL Management
Compliance: Stay current with all Client, Federal and State regulations/codes, comply with specifications, and ensure standards are met.
Support Quality Assurance to include training, assigning tasks, performance appraisals, conducting investigations, assisting with CAPAs, and monitor procedures to ensure processes are completed in an efficient and safe manner, and within the scope of policies and procedures.
Perform/support audits and prepare SOP's and training materials.
Provides information to Vendors, Facilities staff and Service Providers as required to ensure that quality assurance expectations are communicated, understood and followed.
Inspections: Participate in the creation and implementation of inspections and other quality practices and procedures.. These inspections should serve as an assurance of quality as measured by client surveys.
Provide leadership and direction to advance service quality and enhance the client partnership to continuously improve operations and influence the behavior of all employees.
Supplier Performance Management: Deliver high quality, creative, and cost-effective solutions. Monitor work requests to trend vendor performance. Raise the bar in vendor quality and service while reducing overall costs.
Work with IFM managers to hold vendors accountable for delivering high quality service per contract expectations, partnering with vendors to continuously improve service quality and improvement plans, and resolve/troubleshoot service issues at the site level.
Analytical capability: Analyze trends and utilize data to anticipate and proactively address issues in the environment.
Financial Acumen: Challenge year-over-year cost increases and proactively identify ways to reduce “process waste” and costs.
Qualifications
EDUCATION AND EXPERIENCE
Bachelor's degree in Engineering, Mathematics, Science or another relevant field is desired but not required; experience in lieu of degree will be considered.
5 years of GMP or ISO 9000 experience in manufacturing.
Experience in pharmaceutical manufacturing preferred.
Must have proven, successful GMP or Quality Compliance/Assurance experience working with vendors performing services in GMP space
GMP PEST CONTROL PROGRAM
Proven capabilities on addressing and remediating pest sightings and investigations in a GMP Manufacturing Facility.
Ability to establish rationales on Pest Control Best Practices.
Ability to prepare and analyze Pest Control Trend Reports, subject to Regulatory Agency review.
Experience in auditing GMP Pest Control Programs.
Some knowledge in entomology and common insect behavior.
GMP | CLEAN ROOM JANITORIAL AND SANITIZATION PROGRAMS
Strong Knowledge of Environmental Controls of GMP Clean Rooms.
Strong understanding of Regulatory Expectations.
Ability to recommend, frequency and propose recommended dilutions of cleaning detergents for specific needs and situations.
Develop cleaning procedures, work instructions and log forms in compliance with regulatory expectations.
Train on Cleaning Methods and Procedures.
Proven capabilities on addressing and remediating investigations related to Environmental Monitoring excursions as it related to a cleaning/disinfection programs.
Ability to recognize when a GMP Change Control is required when proposing new cleaning methods, detergents and consumables.
KNOWLEDGE, SKILLS, AND ABILITIES
Must possess strong interpersonal skills with the ability to build rapport quickly
Knowledge of Quality Engineering techniques, CMMS systems, and Quality Management Systems
Exhibit excellent written and verbal communication skills
Ability to analyze reports for the purpose of ensuring compliance with scope of work
Excellent PC skills: proficient in all MS applications, especially Excel, Word, PowerPoint, Visio
Speak, read and write fluent Englis
Additional Information
All your information will be kept confidential according to EEO guidelines.
$84k-133k yearly est. 60d+ ago
Senior Refrigeration Service Technician - Commercial & Industrial (EG)
Coolsys
Field service technician job in Springfield, MA
Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $35 - $50 per hour DOE.
Sign on Bonus: up to $5,000.
00 DOE Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%.
Ongoing Education & Training: Access to state-of-the-art facilities and paid online training.
Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match.
Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing.
Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more.
Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time.
Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner.
Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base.
Test malfunctioning systems and components using electrical and/or mechanical skills.
Maintain legible corporate and personal records of work history.
Provides department support by processing job tickets, and work orders to the necessary department promptly.
Provide support by picking up, delivering, and installing cases.
Perform work on minor construction and remodeling projects including startups of new installations.
Drives company vehicle in a safe manner.
Performs other related duties and projects as assigned by management.
Qualifications High school diploma/GED.
EPA certification.
Certification from an accredited vocational-technical or trade school is a plus! Minimum 5+ years of commercial refrigeration experience required.
Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus.
Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful.
Must have a good driving record and be able to work independently.
Emergency on-call availability is a basic requirement.
Must be able to lift to 60 lbs.
with no assistance and also be able to sit and/or stand for several hours at a time.
Join Us Today, there are 26 different companies that make up the CoolSys family of brands.
Our valued employees are at the heart of our continued growth and success.
We invite you to be part of that growth! Connect with us on Facebook and Twitter.
Coolsys is an EEO/AA Employer.
All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.
Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions.
Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.
Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, fieldservice, chiller, specialist, HVACR, supermarket, rack systems
$35-50 hourly Auto-Apply 50d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Field service technician job in Providence, RI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$26k-35k yearly est. 32d ago
Senior Field Service Engineer - Co2 Lasers
Coherent 4.6
Field service technician job in Bloomfield, CT
Job Summary: Coherent is a world leader of lasers and laser-based technology for materials processing, microelectronics, scientific, life sciences and medical customers. The light we deliver touches almost every aspect of human life-vision correction to cell analysis, precision welding to 3-D metal printing, gravity wave detection to brain research. Put your talents to work at Coherent where you can create and innovate enabling technologies that will push the frontiers of science and technology.
Our team is seeking a Senior Field Integration Engineer at our Bloomfield, CT location. The successful candidate will be a customer contact for our key customer accounts providing support to help customers install products and optimize product performance in their tool. The candidate will provide hands on CO2 laser training for customers and other Coherent personnel.
Primary Duties & Responsibilities
The primary responsibilities for this position are:
Enable new customer design wins through early integration Engineering Support.
Support customer service issues. Coordinate with Global Service Team, Sales and Product Line Management to quickly solve costumer issues utilizing Global Service teams and internal Bloomfield Resources.
Be the first escalation contact to the Business unit for customer complaints and support.
Customer Visits
Install and integrate CO2products at selected customer sites.
Train customers on laser use, integration, and applications-related issues.
Resolve service/integration issues through on-site visits.
Documenting customer visits.
Train Coherent Personnel on CO2 products.
Train & certify CO2Product trainers at Coherent's Bloomfield Facility, other worldwide Coherent Facilities and at customer sites.
Coordinate tracking of trained personnel with the Corporate Training team. Monitor who is trained and identify needs for retraining.
Train personnel at Field and Contact Centers.
Drive creation of training materials, including course syllabi, training manuals, Integration Manuals, Service Manuals, Instructor Manuals, etc.
Owner of Installation Manual, Service Manual, Installation Checklists
Drive creation and maintenance of selected product documentation related to the integration and service of CO2products as part of New Product integration Process.
Owner of driving maintenance of released manuals utilize corporate resources.
Provide customer communications on new product (PIBs), changes, and Field issues (FSBs)
Provide data analysis support to the Service and Product Marketing teams to enable decision making. Data includes structured and unstructured data such as service events, installation base, pricing, customer feedback, and more.
Represent the voice of the customer regarding laser use, installation and maintenance on New Product Development teams.
Education & Experience
Minimum 5 yr. experience .
BS/MS Technical Degree or equivalent degree.
Skills
Requires several distinct knowledge/skill areas. Experience OR a high degree of aptitude is needed in each of these areas:
CO2 Laser Product knowledge. Good knowledge of laser product specifications and capabilities. Detailed knowledge of electrical interface and diagnostics.
CO2 Laser Integration & Applications knowledge. Detailed knowledge of how CO2 are implemented and used in common processes (cutting, drilling). Includes knowledge of cutting heads, scanner heads, laser/work piece motion systems, computer interfaces, beam diagnostics, etc.
Ability to communicate with customers. Customer friendly attitude and communications.
Written communication skills. Ability to create and pull together clear and organized training and product documents with minimal help from others.
Ability to synthesize data into clear actionable insights.
Excellent time management skills. Ability to self-direct work. Ability to receive inputs from multiple stakeholders, prioritize, and independently create a prudent path forward.
Self-motivated to achieve excellent results towards stated goals.
Mind-set that is constantly looking for ways to improve products and processes through on-going improvements.
Proven LEADER in a team environment. Ability to complete several complex tasks in a timely way.
Expected travel is 25% - 50%.
Working Conditions
Industrial / manufacturing w/ limited clean room environment
Safety focused work with regards to self and system
Requires frequent travel to customer sites, including overnight stays, and occasional international travel (travel approximately 25% to 50%).
Requires rotational on-call time
Varies from normal office, remote office, and customer work site associated conditions (site conditions vary by location, flexibility required)
Physical Requirements
Ability to lift and carry up to 50 lbs.
Ability to work on a ladder safely and effectively
Ability to wear required PPE (may include safety glasses, finger cots, safety shoes, hair coverings, hearing protection, etc.)
Must have good manual dexterity
Safety Requirements
All employees are required to follow the site EHS procedures and Coherent Corp. Corporate EHS standards.
Quality and Environmental Responsibilities
Depending on location, this position may be responsible for the execution and maintenance of the ISO 9000, 9001, 14001 and/or other applicable standards that may apply to the relevant roles and responsibilities within the Quality Management System and Environmental Management System.
Culture Commitment
Ensure adherence to company's values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity - Create an Environment of Trust
Collaboration - Innovate Through the Sharing of Ideas
Accountability - Own the Process and the Outcome
Respect - Recognize the Value in Everyone
Enthusiasm - Find a Sense of Purpose in Work
Coherent Corp. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
If you need assistance or an accommodation due to a disability, you may contact us at
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$99k-121k yearly est. Auto-Apply 60d+ ago
Telecommunication Technician - No Experience Necessary
Echostar 3.9
Field service technician job in Windsor, CT
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $22.25/Hour
How much does a field service technician earn in Charlton, MA?
The average field service technician in Charlton, MA earns between $41,000 and $97,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.
Average field service technician salary in Charlton, MA
$63,000
What are the biggest employers of Field Service Technicians in Charlton, MA?
The biggest employers of Field Service Technicians in Charlton, MA are: