Field Service Technician
Field service technician job in Michigan City, IN
Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.
Location: Michigan City
Employment Status: Hourly Full-Time
Function: Manufacturing
Pay Grade and Range: USXX - Grade USXX Hourly 39 Min: 44,499.55 - Mid: 63,570.79
Bonus Plan: OIP
Target Bonus: 5.0
Company Overview
Vanair , a Lincoln Electric company, has been an industry leader since 1972, working to bring our customers the very best in Mobile Power Solutions . Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxyfuel cutting equipment, and has a leading global position in brazing and soldering alloys. We are recognized as the Welding Expert™, which advance customers' fabrication capabilities to help them build a better world.
If you like being challenged, want to be a part of something special, and desire being part of an exciting team that is always striving to be at the forefront of our industry, then we're looking for you - a driven and motivated new team member.
We are currently seeking to hire a FIELD SERVICE TECHNICIAN at our location in Michigan City, Indiana.
Job Summary
You will act as one of the key points of contact with our customer and will represent the company in the most positive and professional manner as you provide the best in mechanical services and customer service. As a Service Technician, you will repair and upgrade a wide range of mobile power equipment machines including compressors, generators, welders, hydraulics and engine starters.
Primary Duties and Responsibilities
Provide professional, timely and accurate repair of customer mobile equipment.
Be responsible for each repair call you make to: troubleshoot and repair equipment, submit all documentation and data, and create excellent relationships with customers you serve.
Troubleshoot and repair customer and company mobile equipment.
Complete each repair job in a timely, efficient and professional manner.
Job Qualifications and Skills
Experience with mechanical repairs, specifically in the air compressor industry
Experience evaluating, diagnosing and repairing machines
Have good electrical aptitude (12V and 120V) for machinery and mechanical devices
Must be able to work in a high stress environment, operate as a team, and interface with other departments
Must be able to travel on short notice
Must be well-groomed in the presence of customers
Must have basic tool set; specific tools will be provided
Must have a valid driver license and be insurable to operate a company vehicle
Must be able to work in a safe manner with no supervision
Great Work Environment
Pleasant, clean, well-lighted environment
Family-oriented
First-of-the-month Friday company-supplied lunches
Company Parties including Christmas Party, Santa for the Kids, Summer
Family Picnic, and more
Local charity events
Lincoln Electric is an Equal Opportunity Employer. We are committed to promoting equal employment opportunity for applicants, without regard to their race, color, national origin, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation), sexual orientation, gender identity, age, veteran status, disability, genetic information, and any other category protected by federal, state, or local law.
Field Service Maintenance Specialist
Field service technician job in Chicago, IL
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs expert level break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to location root cause of problem; dismantling devices to gain access to and remove defective parts; examining parts to detect imperfections; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; testing of device to observe performance; and performing tests for electrical circuitry and mechanical systems; reconditioning and repairing machine tools.
· Identifies and sources parts, supplies and repair items as necessary. Performs evaluations of alternatives to improve cost and / or reliability of equipment. Compiles alternative packages for purposes of retrofit, upgrade, or alternative functionality of equipment.
· Independently performs maintenance as per industry standards; creates maintenance standards and instructions for altered or new manufacturing equipment.
· Directs customer counterparts in maintenance optimization efforts, reliability, and preventative maintenance processes.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, applicable management systems, and written explanation regarding observation and collected equipment performance data. Compiles technical manuals, operations, and maintenance processes relevant to equipment upgrades and automation integrations.
· Provides assistance to lower level technicians and leadership to project teams. Performs expert functions as a part of training and development.
· Alters, troubleshoots and analyzes complex control systems to resolve in-depth software/ hardware and configuration problems.
· Utilizes advanced maintenance technologies to collect equipment performance data. Observes trends and makes recommendations.
· Conducts on-the-job training and leads technical programs for technical development of customers and coworkers
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 12 years of related experience in specific industry; or, 15 years of experience in specific industry.
· Possesses comprehensive understanding of electrical, mechanical, fluid power and control systems. Can analyze the problem, synthesize alternative solutions, and perform repairs.
· Must be able to use basic hand tools and specialized tools, and programming software as appropriate.
· Extensive travel required. (Local, National, International)
Desirable KSAs:
· Experience in condition based maintenance techniques, precision mechanical alignments, maintenance of applicable process equipment, and automation integration.
· Robust experience in programmable logic controllers, field device troubleshooting, maintenance of electrical drive and motor systems, and motion control devices.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$44.97-$57.53 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyField Service Technician
Field service technician job in Chicago, IL
Role:
Hemmersbach is seeking a highly motivated and customer-oriented Field Technician to join our team. As a Field Technician, you will be responsible for providing exceptional technical support to our clients, both consumers, and enterprises, in a timely and efficient manner. The ideal candidate will have experience working with desktops, laptops, RPOS, and printers. This role requires a high level of customer service skills, as you will be the face of Hemmersbach in our clients' locations. You must be comfortable with long-distance driving, as this is a high-demand role that may vary depending on location.
Responsibilities:
Providing excellent customer service by communicating clearly and professionally with clients, ensuring they are satisfied with the support provided.
This includes responding promptly to client requests for technical support, either on-site or remotely, depending on the client's needs and the project's scope.
Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.
Willingness to learn and become part of a role that will include Data Centers, servers, and other IT equipment.
Providing technical support for HP servers and data center equipment, including installation, configuration, and troubleshooting of hardware, software, and network issues.
This includes diagnosing and resolving server and data center-related issues, ensuring client satisfaction by delivering exceptional customer service.
Provide day to day support at the customer locations within a geographical region(s).
Support customers in technical problems they have with their technical equipment.
Required skills:
2-3 years of experience replacing hardware components (Motherboards, Hard drives, etc).
Technical certifications such as A+ or Network+ are preferred.
Problem solving.
Customer focus.
Willingness to be in a On Call rotation with other team members, including working after hours and weekends.
Valid drivers license, with reliable vehicle with acceptable insurance.
Requirements:
18 months of IT experience (or equivalent)
Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
Driving licence
Excellent time management skill
Benefits:
Buddy program
Dental insurance
Health/ Medical insurance
Internal career development program
Life insurance
Mobile working
Onboarding program
Unlimited employment contract
Be part of Us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.
Field Service Engineer - Chicago
Field service technician job in Chicago, IL
One of our clients is a German-owned (US-based) capital equipment subsidiary that sells inline automated systems for the confectionary and food industries. Due to growth and expansion in North America, the company is seeking two Field Service Engineers based in the Midwest (Chicago/Milwaukee), Northeast (Philadelphia/NYC/New Jersey), or Southeast (Atlanta) areas. The Role:
Will travel up to 75% on site to customers/manufacturing locations.
Trips are primarily 1-3 weeks, Monday-Friday but travel flexibility is a must.
The Responsibilities:
Install, repair, and rebuild high speed, servo-driven, mechanical motion-controlled systems that slice, cut, fold, slip, stack, wrap, and convey products.
Perform product training and demonstrations on an as needed basis
The Ideal Candidate:
Strong mechanical systems repair/installation background with:
Servos
Camshafts
High-speed mechanical motion systems (1,000 to 3,000 pieces per minute)
Ability to diagnose and repair:
Electrical components
Wiring issues
PLCs (AB, B&R, and Schneider software)
Safe driving record
Ability to obtain a passport and travel to Germany
Lives within 90 minutes of an airport
Salary:
$35 to $50 an hour
Overtime
Per Diem
Interested candidates may respond to this posting or contact Sean Broom directly on his LinkedIn page.
Desktop Technician
Field service technician job in Valparaiso, IN
Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup.
Local candidates are preferred to minimize travel, but multiple locations are available.
Responsibilities
Unbox, tag, and image new devices using standard tools.
Perform in-place Windows 11 upgrades and verify successful installations.
Install and validate required software using SCCM or other approved tools.
Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access.
Document devices, activities, and completion status using provided templates.
Follow daily direction from facility leaders and coordinate with the Vaco support team.
Qualifications
2 or more years of experience in desktop support, IT field services, or hardware deployment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience using SCCM or similar deployment and imaging tools.
Ability to troubleshoot hardware, software, and connectivity issues.
Excellent communication and documentation skills.
Ability to work on-site during normal business hours.
Details
Employment Type: Contract(W2)
Duration: Approximately 3-6 months with potential extensions
Schedule: Monday through Friday, standard business hours
Compensation: 28-33/hr depending on amount of experience
Locations: Onsite (Valparaiso)
Desired Skills and Experience
Windows 11 upgrade project
Oil & Gas VRU/Combustion Field Service Specialist (I&E)
Field service technician job in Chicago, IL
Solstice Consulting Group is seeking a Field Service Specialist - Vapor (VRU) / Combustor / Flare for our Oil & Gas Equipment client.
Role requires up to 60% travel (including overnights) in the Region. Can live in IL, WI, IN or MI.
Hourly up to $50 DOE plus OT (average 45-50 hours per week), bonus opportunity, on-call payments, company vehicle and full benefits
7+ years of oil & gas field experience including 3+ years recent experience with Vapor (VRU), Combustor, Compression, BMS, Flare equipment REQUIRED
Experience working with downstream and upstream clients REQUIRED
The Lead Field Service Specialist will assist with various work on oil and gas production and processing equipment. Task examples - Maintenance, repairs, trouble shooting, and start-ups on rental, company, and customer owned oil & gas production equipment such as open flare controls, ECD's, Burner Management systems, Vapor Recovery Units and other rotary equipment. Work closely with the Sales team and customers to ensure job satisfaction. Job requires overtime hours as necessary and travel when needed.
Role Responsibilities:
Oversight of Field Service and HSEQ compliance in your geographical area of responsibility
Possess an understanding of all applicable electrical codes.
Perform and oversee work on company and customer owned Oil & Gas Production Equipment - startup, troubleshooting, inspection, and repair
Manage and maintain project workload and capacity reports for the sales team
Work closely with sales team to ensure jobs are scheduled and completed in a timely and organized fashion
Leads Field Techs to install and maintain burner management systems in the field
Complete Timecards, field tickets and equipment transfers with accurate information.
Maintains Company vehicle and ensures all required maintenance is performed.
Complete all job-related safety documentation to ensure job is completed in a safe manner
Qualifications:
7+ years of Oil / Gas field experience with 3+ years of recent experience with production/midstream/environmental equipment experience - Vapor (VRU), Combustor, Compression, BMS, Flare equipment
Knowledge of the National Electrical Code and the Electrical Trade
Knowledge of good electrical and mechanical trouble shooting practices
Training/Experience in Industrial Wiring, Motor Controls, Relay Logic and PLC's, Reading and Interpreting Electrical, P&ID, GA and Fabrication drawings, working with Electrical instrumentation (Flow/Pressure Transmitters, Thermocouples, Etc.)
Training/Experience Working with Electrical motors, starters and drives, Vacuum pumps, blowers and belt driven/direct drive motors, working with pneumatic and electric actuators and valves, detonation and flame arrestors, pressure/vacuum relief valves and mechanical check valves
Valid driver's license and clean driving record required
Successfully pass and obtain DOT / DISA Certifications required after hire
Copier Technician
Field service technician job in Chicago, IL
We are currently seeking a Copier Technician who will also act as a Customer Support Representative for clients that are experiencing operating & maintenance issues with their office hardware equipment. We are eager to hire an individual who is ready for a challenging, rewarding, and long-term engagement! In this position, the individual hired will be responsible for the repair and maintenance of office equipment by performing diagnostic tests to determine equipment issue and/or end user error. Training with certification from a multinational conglomerate will be provided to the individual hired.
Responsibilities:
Perform copier machine cleaning and maintenance.
Run diagnostic tests to determine equipment issue and/or end user error.
Verify equipment functioning properly by completing test initiatives and final adjustments.
Assess and troubleshoot customer software and hard copy orders for production problems or issues.
Service and maintain customer's digital office equipment (copiers) in assigned territory.
Maintain assigned field stock and parts inventory.
Complete document service actions-service forms, reports, logs, and records
Ownership for accomplishing new requests; exploring opportunities to add value to position accomplishments.
Maintain and service company office equipment and color systems on customer premises.
Additional duties as assigned
Requirements:
Some experience with printer/copier required; additional paid training provided.
High School Diploma or equivalent, required.
Proficient with all Microsoft Office applications
Must possess a reliable vehicle; will receive mileage reimbursement.
Experience in finding resolutions to customer disputes.
Experience in providing face-to-face and over-the-phone customer service.
Possesses working knowledge of Windows Operating System, MS Office; MS Excel; opening, closing, and saving of electronic files.
Excellent Interpersonal communication skills, written and oral.
Possesses a positive attitude, willingness to learn, and coachable.
Willing to complete a criminal background check.
Authorized to work in the US for any employer.
Benefits: Comprehensive benefits package including:
Performance Bonus Eligible
401(k) plan
Medical, Dental and Vision Insurance
Life and disability insurance
Commuter Benefits
Paid time off options, including vacation, sick time, fixed holidays, parental leave.
William Everett is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
Nighshift Datacenter Technician
Field service technician job in Northlake, IL
Data Center Technician - Night Shift
Shift: Night Shift B - 12-hour shifts
Option 1: Thursday-Saturday
Option 2: Wednesday-Saturday
Rate: $27-32/hour
Type: 6 month Contract to Hire
About the Role
We are seeking a Data Center Technician to join our team and support critical infrastructure operations during night shifts. This role involves hands-on work with hardware components, troubleshooting, and ensuring smooth data center functionality.
Responsibilities
Prepare, stage, set up, and perform startups and shutdowns of hardware (e.g., racks, hard drives, switches) following detailed instructions, checklists, and standard protocols.
Perform diagnostics and troubleshooting to quickly identify issues and replace faulty components.
Decommission hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) with minimal guidance.
Communicate, report, and escalate incidents according to established procedures.
Required Skills & Experience
1-2 years of experience in Helpdesk, Desktop Support, or IT hardware roles.
Strong technical aptitude and eagerness to learn.
Reliable, committed, and proactive “go-getter” attitude.
Ability to work night shifts (12-hour schedule as listed above).
Nice to Have
Previous experience in a data center environment.
Rad Tech
Field service technician job in Oak Lawn, IL
Rad Tech Opportunity - Oak Lawn, IL! 🌟
Seeking skilled ARRT RT licensed and IEMA-accredited Radiologic Technologist for evening shifts at Level I Trauma center. Strong GI, Surgery, and trauma experience required!
Shift Details
8-hour evenings: 3pm-11:30pm (40 hours/week)
Competitive Pay Package (40 hrs/week)
Gross Weekly: $2,920
Taxable Weekly: $1,320
Non-Taxable Weekly: $1,600
Perfect for experienced Rad Techs ready for high-acuity cases!
#RadTechJobs #OakLawnIL #TravelNursing #TraumaCenter
IT Service Desk Lead
Field service technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
**Responsibilities**
+ Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
+ Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
+ Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
+ Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
+ Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
+ Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
+ Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
+ Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
+ Take ownership of support issues, engaging other internal / external expertise as required.
+ Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
+ Continuously educate employees and equip them with essential IT tools and best practices.
**Qualifications**
+ Associate or bachelor's degree in information technology or equivalent work experience preferred
+ 5+ years of progressive experience in IT support/helpdesk roles
+ Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
+ Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
+ Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
+ Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
+ High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
+ Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
+ Preferredexperience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
+ Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
+ Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion.Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
_The level of the position will be determined based on the selected candidate's qualifications and experience._
\#LI-HYBRID
_As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors._
_The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process_
_NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization._
**Job Locations** _US-IL-Chicago_
**Title** _IT Service Desk Lead_
**ID** _2025-2300_
**Category** _IT_
**Type** _Full-Time_
Technology Lead - .NET, WCF/WebServices (RESTful/SOAP)
Field service technician job in Chicago, IL
Warm Greetings!
My name is Srinath and I am a Sr. Technical Recruiter with Avance Consulting. We are a leading consulting company and have been in consulting business for last 10 years. We are primary vendors to several Fortune 1000, Investment Banks and Financial companies.
I found your resume on one of the job boards and it looks to be a good fit for an open position we have. Please review the listed below. If you are interested, please respond with your updated resume or give me a call on ************ Ext 238 at your earliest convenience. If you are not looking for new roles, please forward this email to someone either from your professional network or friends who are looking for new opportunities since we have an excellent referral program.
Hi,
I hope you are doing good.
I have Opportunity with one of my client, please find below Job Description for your review. If you are interested please forward me your updated resume along with your contact details to discuss further
Role:Technology Lead - .NET, WCF/WebServices (RESTful/SOAP)
Duration: Full TIme / Permanent
Location: Austin, TX / Chicago, IL
Qualifications
Basic
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of experience with Information Technology.
Preferred
• At least 3 years of experience in C#.Net, ADO.Net, .Net framework 3.5, ASP.Net. WCF, Webservices
• At least 3 years of experience in Agile, Scrum or Kanban Methodologies
• At least 3 years of experience in tools such as Jira, Jenkins and Continuous Integration and Continuous Delivery
• Knowledge in NO-SQL environment, MongoDB
• At least 3 years of experience in software development life cycle.
• At least 3 years of experience in Project life cycle activities on development and maintenance projects.
• At least 3 years of experience in Design and architecture review.
• Ability to work in team in diverse/ multiple stakeholder environment
• Experience to Financial Services and Wealth Management
• Analytical skills
• Experience and desire to work in a Global delivery environment
Qualifications
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Service Now Tech Lead (Locals Preferred)
Field service technician job in Chicago, IL
360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.
Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile.
Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.
We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.
Job Description
Responsibilities include:
⦁ Developing and mentoring software engineers
⦁ Conducting performance reviews for software engineers
⦁ Ensuring good code quality practices are followed such as pair programming and code-reviews
⦁ Creating and maintaining coding standards
⦁ Providing architectural guidance and oversight to scrum teams during value production and coordinating the linkage between architectural vision and implementation of that vision.
⦁ Providing technical leadership and experience of transitioning enterprise-wide services from legacy solutions to cloud-based solution
⦁ Understanding of the technical limitations of ServiceNow
Qualifications
Required Skills & Experience:
⦁ BS/MS degree in Computer Science, Engineering or related subject, plus 10+ years of software engineering experience
⦁ Expert knowledge of various engineering technologies such as .Net/C#, Java, Javascript, Angular, SQL
⦁ Emphasis on Javascript and Angular
⦁ Understanding and experience using WSDL, SOAP, JSON, and RESTful services and other W3C Webs Service frameworks
⦁ Expert knowledge of building enterprise-level web applications using micro services principles, BackEnds for FrontEnds architecture and Event Driven Architecture
⦁ Expert level understanding of the ServiceNow SDLC Module, SCRUM Module, and Release Mangaement
⦁ Knowledge and experience of ServiceNow Team Development, Update Sets, and Design Studio
Desired Skills & Experience:
⦁ ITIL v3 certification
⦁ ServiceNow SysAdmin Certificate
⦁ Service Now Coding Certificate
⦁ ServiceNow Implementation Certification
Additional Information
Thanks and Regards,
Karan Sharma
510-254-3300 ext. 150
Experienced Low Voltage/IOT Service Technician Lead
Field service technician job in Lisle, IL
Benefits:
Simple IRA (Matching)
Company parties
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
About the Role:
We are seeking a highly skilled and professional AV Service Technician Lead to join our team in a client-facing position specializing in high-end residential smart home systems. In this role, you will provide expert troubleshooting, service, and maintenance for complex home technology systems-including automation platforms, audio/video distribution, home theaters, lighting control, networks, and surveillance systems and more.
This is an excellent opportunity for a technician who takes pride in craftsmanship, thrives in problem-solving environments, and enjoys working with cutting-edge technology in stunning residences.
⸻
Key Responsibilities: • Diagnose and resolve issues across integrated AV and control systems (Crestron, Savant, Elan, URC, Control4, Lutron, etc.) • Troubleshoot and service distributed audio/video, home theater systems, media rooms, lighting/shade control, and network infrastructure • Provide remote and onsite support for system performance, firmware updates, hardware failures, and user experience improvements • Serve as a technical point of escalation for complex or high-profile service calls • Identify and fix network-related performance issues, configuration problems, or equipment failures • Perform routine system maintenance, firmware updates, and system optimizations • Interface directly with homeowners, estate managers, and design/build professionals with professionalism and clarity • Document service calls, findings, and resolutions in a timely and organized manner • Recommend system upgrades or preventive measures when necessary • Ensure all work is performed cleanly, discreetly, and in line with the standards of luxury environments
⸻
Qualifications:
• 5+ years of hands-on experience in AV/low voltage troubleshooting and service • In-depth knowledge of control systems (Crestron, Savant, Control4), lighting/ shading (Lutron), networking, and home theater technology • Strong communication skills and client-facing professionalism • Working knowledge of remote support tools and service platforms (OvrC, Domotz, etc.) • Familiarity with home theaters, matrix switches, DSPs, wired/wireless networking, and rack systems • Experience managing or leading small service teams is a plus • Comfortable working in high-end homes with a premium level of client interaction⸻
Preferred Certifications (a plus, not required): • Crestron, Savant, Control4, Elan, URC, RTi, QSC technician certifications • Lutron HomeWorks or Ketra, Vantage, RadioRa • CTS or CTS-I (AVIXA) • Network certifications (Cisco, Ubiquiti, CompTIA)
⸻
What We Offer: • Work with cutting-edge technologies in the most exclusive homes • Competitive salary and benefits package • Opportunities for advancement in a growing, respected company • Supportive leadership and collaborative team environment • High-end tools, vehicles, and ongoing training
Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.
According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!
Benefits of working in Smart Home Integration
Opportunity for Growth
If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!
Gain In-Demand Skills
As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.
Auto-ApplyLead Home Service Technician / Handyman
Field service technician job in Glen Ellyn, IL
Benefits: Bonus based on performance Company parties Free food & snacks Free uniforms Paid time off Training & development Role: Lead Home Service Technician in Glen Ellyn, IL TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance.
This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference.
What You'll Do
Perform high-quality home maintenance and repair projects
Lead, coach, and support a team of Tru-Pro technicians
Uphold TruBlue's high standard of professionalism, reliability, and customer care
Communicate clearly with customers and help manage expectations on-site
Ensure safety, accuracy, and consistency across every project
Common projects include:
Bathroom and kitchen upgrades
Drywall repair and patching
Flooring installation and repair
General carpentry
Interior and exterior painting
Basic plumbing and electrical (within scope)
Who You Are
10+ years of hands-on home repair or construction experience
Experience managing or mentoring other technicians is preferred
Strong communication and problem-solving skills
Committed to doing the job right and doing right by your team and clients
Valid driver's license, reliable transportation, and full toolset
Fluent in English and legally authorized to work in the U.S.
What You'll Get
Year-round, consistent work
Reliable hours and flexible scheduling
Company vehicle and TruBlue gear (varies by location)
Strong office and leadership support
A team culture built on compassion, trust, and professionalism
A leadership role with room to grow
Why TruBlue
We're a company with a purpose: to make homes safer and lives easier. You'll be joining a team that supports you, respects your expertise, and values the role you play in helping customers live better at home.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office."
Technical Services Lead
Field service technician job in Deerfield, IL
Technology Services Lead
Deerfield, IL - Full Time
Are you looking to have a meaningful impact on the world through cutting-edge cleantech on a global scale? Are you a hard worker who is looking to make history and change an industry?
LanzaJet, Inc. is a global company and world leader in clean energy technology committed to decarbonizing the transportation sector. Our goal is to produce over 1 billion gallons of sustainable aviation fuel (SAF) and sustainable diesel fuel through our patented technology and process by 2030; and become premier operating and licensing company in the sustainable fuels market place.
LanzaJet was founded in 2020 and is backed by investors Shell, British Airways, Suncor Energy, LanzaTech, and Mitsui. These investors, as well as supporters All Nippon Airways, Bill Gates's Breakthrough Energy Catalyst Foundation, and Microsoft's Innovation Fund, have set the stage for our accelerated growth.
LanzaJet's proprietary sustainable alcohol-to-jet (ATJ) fuels technology has been in development for over 15 years, has been approved for and used in global commercial flights for airlines including Virgin Atlantic and ANA.
We are currently building the world's first commercial-scale ethanol to jet fuel refinery in Georgia, USA - set to begin production at the end of 2023. Additional commercial-scale low-carbon refineries are also being developed across the world in places like Japan, Australia, India, and Europe.
Aviation connects the world. And we're working to ensure that the connection is sustainable.
At LanzaJet, we are a group of innovative and determined people committed to building a more sustainable future, today. Because we believe that Someday is Now.
We're growing fast. Join us!
Job Description
The primary responsibility of the Technology Services (TS) Lead is to develop full range of service capabilities within LanzaJet for the technology transfer and the commercialization of LanzaJet's ethanol to SAF technology. The TS Lead will coordinate with the Operations and the Engineering Teams and build the infrastructure to support LanzaJet owned and licensed commercial plants. The support to the LanzaJet commercial plants will include services provided during the design phase, construction phase, start-up and stabilization phase, and turn-around phase activities. The TS Lead will be also conducting the training of the LanzaJet global customers.
Responsibilities:
Lead activities for the support of LanzaJet ATJ commercial plants,
Ensure safe and functional design of the plant by participating in the P&ID, safety (HAZOP, PHA, etc.), and 3-D model reviews,
Improve the technology by capturing and incorporating lessons learned from the operating plants in the new unit designs,
Be the primary interface with the customer and the customer's EPC to answer any technical questions related to the construction of the unit,
Coordinate the inspection and check-out of the unit, prepare check lists, and advise on the changes/modifications to the design,
Prepare customer training modules,
Conductoom and field training of the customers,
Support various activities in the support of and start-up of the unit,
Coordinate process guarantee test run and get unit acceptance,
Monitor the unit performance by collecting and analyzing the unit performance data,
Develop remote monitoring capability,
Calculate and report the key performance indicators,
Estimate the remaining catalyst cycle life,
Provide guidance with any change in the overall plant objective,
Review any feed changes and provide guidelines for operation changes,
Troubleshoot plant operations, as needed.
Provide guidance for the reactor unloading and the safe shutdown of the plant,
Analyze complete catalyst cycle and conduct end of the cycle review,
Collect representative samples of the catalysts for post-mortem analysis, and
Support turn-around activities, as requested.
Required Qualifications:
A minimum of a bachelor's degree in chemistry, engineering, or science-related field is required.
10+ years of relevant experience in technology services in the refining, petrochemical, or chemical industry.
Experience in working directly with customers.
Preferred Qualifications:
Previous leadership experience (>5 years)
Experience in the start-up and operation of new technology
Your skills, knowledge, and abilities include:
Being proficient in Microsoft applications, such as Word, PowerPoint, and Excel
Demonstrating competencies in the areas of leadership, initiative, teamwork, and interpersonal effectiveness
Ensuring a safe work environment by working safely and, complying with environmental, health and safety standards
Strong work ethic and being able to remain productive in an empowered team environment.
Lead Home Service Technician / Handyman
Field service technician job in Glen Ellyn, IL
Benefits:
Bonus based on performance
Company parties
Free food & snacks
Free uniforms
Paid time off
Training & development
Role: Lead Home Service Technician in Glen Ellyn, IL
TruBlue Home Service Ally is a national franchise with over 120 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services to help seniors age in place and support busy families. With locations across the U.S., TruBlue is a leader in dependable, relationship-based home maintenance.
This is a role for a skilled professional who leads by example, brings out the best in others, and takes pride in work that makes a real difference.
What You'll Do
Perform high-quality home maintenance and repair projects
Lead, coach, and support a team of Tru-Pro technicians
Uphold TruBlue's high standard of professionalism, reliability, and customer care
Communicate clearly with customers and help manage expectations on-site
Ensure safety, accuracy, and consistency across every project
Common projects include:
Bathroom and kitchen upgrades
Drywall repair and patching
Flooring installation and repair
General carpentry
Interior and exterior painting
Basic plumbing and electrical (within scope)
Who You Are
10+ years of hands-on home repair or construction experience
Experience managing or mentoring other technicians is preferred
Strong communication and problem-solving skills
Committed to doing the job right and doing right by your team and clients
Valid driver's license, reliable transportation, and full toolset
Fluent in English and legally authorized to work in the U.S.
What You'll Get
Year-round, consistent work
Reliable hours and flexible scheduling
Company vehicle and TruBlue gear (varies by location)
Strong office and leadership support
A team culture built on compassion, trust, and professionalism
A leadership role with room to grow
Why TruBlue We're a company with a purpose: to make homes safer and lives easier. You'll be joining a team that supports you, respects your expertise, and values the role you play in helping customers live better at home. Compensation: $30.00 - $40.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
Auto-ApplyLead Home Service Technician/Handyman
Field service technician job in Chicago, IL
We provide:
Year-round stable, steady work
Regular work hours
Flexible scheduling
Gas card/Mileage reimbursement
TruBlue t-shirts, polos, and other company gear for the team
Strong office support
TruBlue of Beverly is a Home Ally Service company dedicated to providing premium handyman services with bonded and insured technicians, giving our customers peace of mind. Our mission is to help people maintain the safety and value of their homes by offering handyman services, home assessments, and regular maintenance We are searching for a reliable lead home technician (handyman/handywoman) to provide general home services to our customers in our community AND lead a group of technicians who will report to you. If you have 10 or more years of paid experience in general carpentry and handyman work, we want to hear from you.
We are looking for a seasoned Team Leader with the following experience:
Bathroom upgrades / remodel
Drywall repair / patching/ caulking
Flooring repair and installation
General carpentry
General home repairs and handyman work
Kitchen repair / remodel
Minor plumbing and electrical
Painting interior and exterior
What we value:
FAMILY - Why else are we in this business? It is our most important asset, and we strive to make everyone feel like they are part of our family!
INTEGRITY - Treating people with respect and looking for the same in return, everyone has a voice!
TRUST - Achieved through reliability and credibility, cannot just talk it, ya gotta walk it too!
QUALITY - Taking pride in one's work and providing the best value and customer experience possible, they will not always remember the work that was done, but they will remember you!
The appropriate candidate for the Lead Technician/Handyman position will be proficient in miscellaneous around-the-house type repairs like carpentry, basic plumbing, drywall, painting, and basic electrical. Candidates do not need to be licensed tradesmen, but those candidates are welcome to apply.
Qualified candidates will need a driver's license, a reliable vehicle, and standard tools. Candidate must also be a legal citizen of the US, and speak fluent English
We are actively interviewing for this position - if you have the skills we're looking for, apply today, and our hiring manager will follow up! Compensation: $28.00 - $35.00 per hour
TruBlue Home Service Ally ️ provides a unique and affordable approach to helping busy adults and seniors live a worry-free life by offering trustworthy handyman, home maintenance and senior modification services. Helping you maintain your home both inside and out, TruBlue's services include: handyman projects and to-do list chores, preventative home maintenance programs, seasonal work, and senior modification services, all handled by a professional and insured Tru-Pro ️ Technician.
Thank you for considering a position with TruBlue.
All locations are independently owned and operated. Service offerings, certifications, and licenses vary by location.
T.B. Franchising Systems, Inc. is not affiliated, connected or associated with TruPros International, Inc. or any of its services.
All inquiries specific to employment at this location should be made directly to the franchise location, and not to TruBlue Home Service Ally Corporate office.
Auto-ApplyField Service Maintenance Technician
Field service technician job in Kankakee, IL
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Performs competent break-fix & preventative maintenance. This includes but is not limited to: observing devises in operation to determine root cause of problem; dismantling devices to gain access to and remove defective parts; adjustment of functional parts of devices and control instruments; repair and/or replacement of defective parts; and performing troubleshooting and repair of electrical circuitry and mechanical systems.
· Identifies parts, supplies and repair items as necessary for equipment maintenance and repair.
· With minimal instruction, performs maintenance as per industry standards.
· Works with customer counterparts to execute maintenance, reliability, and preventative maintenance procedures.
· May be required to setup and operate multiple machining operations including but not limited to: lathe, drill press, grinder, and other metalworking tools to make and repair parts. May perform welding tasks.
· Conforms and complies with customer contractor codes of conduct, housekeeping standards, and safety processes
· Documents work performed in service reports, and applicable management systems.
· Performs routine processes with and within industrial control systems to troubleshoots and analyzes complex equipment, perform equipment maintenance, and to resolve equipment problems.
· Utilizes in-depth application of electrical, mechanical, and fluid power aptitude to troubleshoot and repair equipment.
· Completes and conducts on-the-job training and technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines. Situational awareness and identify unsafe behaviors and conditions.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus and 5 years of related experience in specific industry; or, 7 years of experience in specific industry.
· Must be able to use basic hand tools and specialized tools as appropriate.
· Possesses working knowledge and experience regarding electrical, mechanical, and fluid power systems in related fields. Can analyze the problems, synthesize alternative solutions, and perform repairs
· Extensive travel required. (Local, National, International).
Desirable KSAs:
· Experience in preventative maintenance techniques, precision measuring, mechanical alignments, and general maintenance of applicable process equipment.
· Exposure to programmable logic controllers, field devices, and electrical drive and motor systems.
Competencies:
· Communications
· Customer Focus
· Personal Discipline
· Safety
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location.
Pay Range$33.42-$42.75 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.
Auto-ApplyIT Service Desk Lead
Field service technician job in Chicago, IL
The IT Service Desk Lead is responsible for overseeing daily IT support operations, ensuring efficient service delivery, and driving continuous improvement across the helpdesk function in a Microsoft centric environment. This role serves as a key liaison between end-users and technical teams, ensuring secure, scalable, and premium support for both office and field-based employees.
Responsibilities
Lead daily IT support operations across office and field teams, ensuring timely resolution of issues and minimal business disruption, utilizing ITIL best practices. Serve as the primary escalation point for complex technical problems and high-priority service requests.
Own and evolve ITSM processes (incident, service request, change and problem), document repeatable procedures, and lead support-related projects.
Incident Management - Lead incident response efforts by prioritizing and resolving IT issues swiftly, coordinating with support teams to minimize disruption, meet SLAs, and drive continuous improvement through analysis and reporting.
Service Request Management - Manage and optimize the service request lifecycle, ensuring timely fulfillment, process efficiency, and alignment with ITIL best practices of user requests in alignment to enhance user experience and operational performance.
Change Management - Coordinate and oversee change management activities, ensuring proper assessment, approval, and communication of changes to minimize risk and disruption to IT services.
Problem Management - Drive problem management processes by identifying recurring issues, performing root cause analysis, and implementing long-term solutions to improve service stability and reduce incident volume. Lead and report to management on a regular cadence.
Project Management - Lead support center projects, integrating new technologies and driving successful implementation.
Asset Management - Manage the lifecycle of user-facing technology, maintain accurate asset inventory, and enforce IT security protocols.
Take ownership of support issues, engaging other internal / external expertise as required.
Ability to communicate complex technical information to all stakeholders, including those who do not have a technical background.
Continuously educate employees and equip them with essential IT tools and best practices.
Qualifications
Associate or bachelor's degree in information technology or equivalent work experience preferred
5+ years of progressive experience in IT support/helpdesk roles
Proven supervisory experience with a strong grasp of helpdesk fundamentals-ticketing systems, SLA adherence, and performance metrics; ITIL Foundation knowledge or certification preferred.
Advanced capabilities using Microsoft products including Outlook, Excel, Word, PowerPoint, Teams and SharePoint.
Knowledge of modern workplace technologies, Windows system administration, M365 administration, enterprise backup and recovery, and system performance monitoring tools; agile project management techniques.
Strategic thinker with strong problem-solving abilities, capable of managing multiple priorities under pressure while maintaining attention to detail.
High emotional intelligence and discretion, with a proactive and customer-focused approach to anticipating needs and resolving issues.
Self-starter with initiative and adaptability, thriving in fast-paced, diverse environments and contributing effectively to team success.
Preferred experience with SOX compliance, enterprise desktop management, mobile device management, cybersecurity tools and incident response processes.
Competencies: [Examples may include:] Leadership, Interpersonal Skills, High Emotional Intelligence, Independent Judgement, Teamwork / Collaboration, Verbal & Written Communication, Project Management, Microsoft Office Suite, Attention to Detail, Adaptability
Working Conditions: This is a hybrid position based in Xeris' Chicago office. A minimum of three days per week in the office is required. On-site requirements may change at management's discretion. Position may require periodic evening and weekend work, as necessary to fulfill obligations. Periodic overnight travel.
The level of the position will be determined based on the selected candidate's qualifications and experience.
#LI-HYBRID
As an equal employment opportunity and affirmative action employer, Xeris Pharmaceuticals, Inc. does not discriminate on the basis of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, genetics or any other characteristic protected by law. It is our intention that all qualified applications are given equal opportunity and that selection decisions be based on job-related factors.
The anticipated base salary range for this position is $75,000 to $110,000. Final determination of base salary offered will depend on several factors relevant to the position, including but not limited to candidate skills, experience, education, market location, and business need. This role will include eligibility for bonus and equity. The total compensation package will also include additional elements such as multiple paid time off benefits, various health insurance options, retirement benefits and more. Details about these and other offerings will be provided at the time a conditional offer of employment is made. Candidates are always welcome to inquire about our compensation and benefits package during the interview process
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Auto-ApplyIT Service Management (ITSM) Lead
Field service technician job in Deerfield, IL
Onsite: Deerfield, IL
Are you looking to have a meaningful impact on the world through cutting-edge cleantech on a global scale? Are you a hard-worker that is looking to make history and change an industry?
LanzaJet, Inc. is a global company and world leader in clean energy technology committed to decarbonizing the transportation sector. Our goal is to produce over 1 billion gallons of sustainable aviation fuel (SAF) and sustainable diesel fuel through our patented technology and process by 2030.
LanzaJet was founded in 2020 and is backed by investors Shell, British Airways, Suncor Energy, LanzaTech, and Mitsui. These investors, as well as supporters All Nippon Airways, Bill Gates's Breakthrough Energy Catalyst Foundation, and Microsoft's Innovation Fund, have set the stage for our accelerated growth.
LanzaJet's proprietary sustainable fuels technology has been in development for over 15 years, has been approved for and used in global commercial flights for airlines including Virgin Atlantic and ANA.
We are currently building the world's first commercial-scale ethanol to jet fuel refinery in Georgia - set to begin production at the end of 2023. That refinery will produce 2/3 of the sustainable aviation fuel used in the United States. Additional commercial-scale low-carbon refineries are also being developed across the world in places like Japan, Australia, India, and Europe.
Aviation connects the world. And we're working to ensure that connection is sustainable.
At LanzaJet, we are a group of innovative and determined people committed to building a more sustainable future, today. Because we believe that Someday is Now.
We're growing fast. Join us!
Summary
We are seeking an experienced ITSM Lead to oversee our IT service management practices, ensuring that our IT services align with the needs of the business and meet industry best practices. This role will be responsible for driving continuous improvement in our ITSM processes, ensuring compliance, and enhancing service quality across the organization.
Responsibilities
Act as a primary point of contact for incoming break-fix incidents and service requests, ensuring timely acknowledgment and resolution to maintain optimal business operations.
Diagnose and troubleshoot urgent incidents, applying technical expertise to restore services.
Document all incidents, service requests, and resolutions in detail within the ITSM tool, ensuring accurate information is available for reference and reporting.
Develop and maintain the ITSM strategy to ensure alignment with business objectives.
Oversee ITSM processes, including Incident, Problem, Change, and Configuration Management, ensuring they are implemented, adhered to, and continuously improved.
Monitor and manage the quality of IT services, ensuring that they meet or exceed agreed-upon service levels and performance targets.
Administer and optimize the use of ITSM tools, such as ServiceNow, BMC Remedy, etc., to support processes and service delivery.
Ensure that IT teams and stakeholders are adequately trained and competent in ITSM processes and tools.
Develop and report on key performance indicators (KPIs) and metrics related to ITSM processes and service quality.
Engage with IT and business stakeholders to gather feedback and ensure IT services effectively support the organization's needs.
Identify, recommend, and implement in ITSM processes and tools.
Maintain updated documentation related to ITSM processes, policies, and procedures.
Qualifications
Bachelor's degree in IT, Computer Science, Business Administration, or a related field.
ITIL Foundation certification required; advanced ITIL or other ITSM certifications are a plus.
5+ years of experience in ITSM roles, with at least 2 years in a leadership or supervisory capacity.
Proficiency with ITSM tools such as ServiceNow, BMC Remedy, etc.
Strong analytical, problem-solving, and decision-making capabilities.
Excellent written and verbal communication skills.
Ability to lead cross-functional teams and drive change.