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First-aid attendant vs patient services assistant

The differences between first-aid attendants and patient services assistants can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-3 months to become both a first-aid attendant and a patient services assistant. Additionally, a patient services assistant has an average salary of $33,879, which is higher than the $27,639 average annual salary of a first-aid attendant.

The top three skills for a first-aid attendant include customer service, fire safety and BLS. The most important skills for a patient services assistant are patients, customer service, and patient care.

First-aid attendant vs patient services assistant overview

First-Aid AttendantPatient Services Assistant
Yearly salary$27,639$33,879
Hourly rate$13.29$16.29
Growth rate9%9%
Number of jobs164,508273,881
Job satisfaction--
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 26%
Average age4242
Years of experience33

What does a first-aid attendant do?

First-Aid Attendants are responsible for providing immediate medical assistance to employees suffering an injury or illness. Their duties include gathering patient medical information, disinfecting wounds, administering bandages, handling artificial respirators and oxygen administration, and providing medications to relieve pain. They are responsible for arranging transport logistics, maintaining personnel headcount, attending safety meetings, producing first aid reports, and ensuring accurate documentation. First Aid Attendants in health care facilities manage bed changes as well as assist physicians during an emergency.

What does a patient services assistant do?

A patient services assistant is responsible for handling initial patients' assessments by scheduling appointments. They also are responsible for processing patients' referrals to the appropriate medical professional and admission payments, validating health insurance details, recording patient's information on the database, and assessing medical history and related health information. A patient services assistant also responds to the patients' inquiries and concerns, provides health services recommendations, and processes medical procedures. A patient services assistant must have excellent communication and time-management skills and the ability to perform administrative and clerical tasks as needed.

First-aid attendant vs patient services assistant salary

First-aid attendants and patient services assistants have different pay scales, as shown below.

First-Aid AttendantPatient Services Assistant
Average salary$27,639$33,879
Salary rangeBetween $21,000 And $35,000Between $24,000 And $46,000
Highest paying City-San Mateo, CA
Highest paying state-California
Best paying company-Adobe
Best paying industry-Government

Differences between first-aid attendant and patient services assistant education

There are a few differences between a first-aid attendant and a patient services assistant in terms of educational background:

First-Aid AttendantPatient Services Assistant
Most common degreeBachelor's Degree, 38%Bachelor's Degree, 26%
Most common majorBusinessNursing
Most common college--

First-aid attendant vs patient services assistant demographics

Here are the differences between first-aid attendants' and patient services assistants' demographics:

First-Aid AttendantPatient Services Assistant
Average age4242
Gender ratioMale, 33.2% Female, 66.8%Male, 18.2% Female, 81.8%
Race ratioBlack or African American, 9.5% Unknown, 4.8% Hispanic or Latino, 16.6% Asian, 6.7% White, 61.5% American Indian and Alaska Native, 0.9%Black or African American, 10.4% Unknown, 4.9% Hispanic or Latino, 17.9% Asian, 7.1% White, 58.8% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between first-aid attendant and patient services assistant duties and responsibilities

First-aid attendant example responsibilities.

  • Operate POS cash register to manage cash, credit, and debit card transactions for sell items.
  • Handle confidential materials and follow HIPPA regulations.
  • Keep records on individual pet, including daily observations and information activities perform, meals sever, and medication administer.
  • Work when need in the outpatient ambulatory surgery department.

Patient services assistant example responsibilities.

  • Conduct and facilitate PCA lead group activities as scheduled
  • Assist patients with daily care needs such as ADL's, mobility assistance, nutritional support, and emotional support.
  • Assist the MD during clinic by taking vitals on patients, running EKG's, handling medication reviews/refills.
  • Perform food, bed and bath needs as well as colostomy and catheter care.
  • Experience with patents ranging from ambulatory to immobile, specializing in Alzheimer and dementia patients.
  • Assist PT/OT to provide therapy and cue's on how to ambulate during and after surgery.
  • Show more

First-aid attendant vs patient services assistant skills

Common first-aid attendant skills
  • Customer Service, 98%
  • Fire Safety, 0%
  • BLS, 0%
  • Emergency Situations, 0%
  • Front Desk, 0%
  • Certifications, 0%
Common patient services assistant skills
  • Patients, 38%
  • Customer Service, 9%
  • Patient Care, 9%
  • Vital Signs, 6%
  • CPR, 3%
  • Medical Terminology, 3%

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