Floor clerk vs customer service clerk

The differences between floor clerks and customer service clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service clerk has an average salary of $33,566, which is higher than the $31,517 average annual salary of a floor clerk.

The top three skills for a floor clerk include taking care, customer service and inventory control. The most important skills for a customer service clerk are customer service, basic math, and front end.

Floor clerk vs customer service clerk overview

	Floor Clerk	Customer Service Clerk
Yearly salary	$31,517	$33,566
Hourly rate	$15.15	$16.14
Growth rate	1%	-4%
Number of jobs	83,071	361,383
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	High School Diploma, 32%
Average age	38	40
Years of experience	-	12

Floor clerk vs customer service clerk salary

Floor clerks and customer service clerks have different pay scales, as shown below.

	Floor Clerk	Customer Service Clerk
Average salary	$31,517	$33,566
Salary range	Between $25,000 And $38,000	Between $26,000 And $42,000
Highest paying City	-	Anchorage, AK
Highest paying state	-	Alaska
Best paying company	-	United States Courts
Best paying industry	-	Retail

Differences between floor clerk and customer service clerk education

There are a few differences between a floor clerk and a customer service clerk in terms of educational background:

	Floor Clerk	Customer Service Clerk
Most common degree	Bachelor's Degree, 35%	High School Diploma, 32%
Most common major	Business	Business
Most common college	-	-

Floor clerk vs customer service clerk demographics

Here are the differences between floor clerks' and customer service clerks' demographics:

	Floor Clerk	Customer Service Clerk
Average age	38	40
Gender ratio	Male, 55.6% Female, 44.4%	Male, 33.0% Female, 67.0%
Race ratio	Black or African American, 8.9% Unknown, 5.4% Hispanic or Latino, 21.3% Asian, 6.8% White, 56.6% American Indian and Alaska Native, 0.9%	Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 22.3% Asian, 6.4% White, 53.7% American Indian and Alaska Native, 0.7%
LGBT Percentage	6%	7%

Differences between floor clerk and customer service clerk duties and responsibilities

Floor clerk example responsibilities.

Supervise women's department, manage jewelry department, assist customers on finalizing purchases
Execute grain futures orders for special accounts that require extraordinary attention to detail as well as personalized service.
Supervise women's department, manage jewelry department, assist customers on finalizing purchases

Customer service clerk example responsibilities.

Manage cash balances and inventory stock accurately; ensure cleanliness of all work stations and guarantee excellent customer service.
Show excellence in providing customer service satisfaction by packing then delivering groceries to customers' vehicles.
Hone in on and strengthen problem solving, quick thinking, and math skills.
Support RSA authentication service for remote customer using VPN access, with RSA token.
Help clients identify and resolve issues pertaining, but not limit to, VPN configuration, web hosting and domain registration.
Operate cash register, processing transactions with cash, credit card, debit, check, food stamp and WIC coupons.

Floor clerk vs customer service clerk skills

Common floor clerk skills

Taking Care, 32%
Customer Service, 19%
Inventory Control, 13%
Math, 10%
Customer Orders, 8%
Product Knowledge, 4%

Common customer service clerk skills

Customer Service, 13%
Basic Math, 12%
Front End, 11%
Math, 10%
Cash Handling, 9%
Customer Inquiries, 8%

Floor Clerk vs. similar jobs

Floor Clerk related careers

Floor Clerk related jobs

What similar roles do

Zippia Careers
Office and Administrative Industry
Floor Clerk
Floor Clerk vs Customer Service Clerk

Updated January 8, 2025

Browse office and administrative jobs