Front desk agent jobs in Johnson City, TN

Job Description Front Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 📍 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) We're looking for friendly, outgoing, and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll play a key role in making sure every stay is smooth, comfortable, and memorable. If you love helping people, enjoy solving problems, and thrive in a fast-paced environment, we'd love to meet you! What You'll Do: Guest Services & Front Desk Operations Greet and check guests in and out of the hotel with courtesy and efficiency Handle payments (cash, credit card, check) and ensure proper billing Manage room assignments, changes, and guest issues Respond promptly and professionally to guest questions, concerns, or requests Answer phones and direct calls appropriately Promote hotel services and local attractions Administrative & House Support Maintain accurate records for guest registration, charges, and issues Assist with light laundry (washing, drying, folding) as needed Ensure front desk and lobby areas are tidy, organized, and stocked with supplies Report maintenance, safety, or security issues promptly Complete and distribute daily reports to management Work Schedule: Must be available to work weekends, holidays, and varying shifts Some shifts may require standing for extended periods Flexibility is a must - hospitality never sleeps! Qualifications: High school diploma or GED required Previous hotel or front desk experience is highly preferred Comfortable using Microsoft Office (Word, Excel, Outlook) and Windows-based systems Must have reliable transportation Strong organizational and communication skills Team player with a positive attitude and professional appearance Passion for helping others and delivering outstanding service We will train the right person with a great attitude and willingness to learn. MUST be able to pass a drug test and background check! Compensation: $13.00-14.00/hr - Full-time (5 days/week) with no schedule limitations $11.50-12.50/hr - Part-time (4 days/week) with some limitations $11.00-12.00/hr - Part-time (3 or fewer days/week) with shift preferences Perks & Benefits: Go Hilton Travel Program - Team members, friends & family enjoy exclusive travel discounts at Hilton hotels worldwide (as low as $35/night!) Vacation time for both full-time and part-time employees Health insurance available for full-time employees after the measurement period Be part of a locally owned and operated team that values and supports each other Work at a hotel ranked in the Top 1% of all Hamptons in the U.S. and #2 on TripAdvisor in Boone! How to Apply: 📍 Apply in person at the hotel 7 days a week, 7 AM - 7 PM Stop by and introduce yourself at the front desk Let us know where you saw the job posting Fill out an application and meet with a manager Be prepared to complete a same-day drug test If it's a good fit, you could be hired and training within 1-2 days! Location Highlights: Walking distance from Watauga High School Close to AppleCart bus stops - perfect for team members using public transit Conveniently located across from Bojangles & Bubbles Car Wash 📞 ************** 📍 1252 US Hwy 421 South, Boone, NC 28607 Join a team that takes pride in its service and cares for its people. Help us continue to be one of the best in the business-right here in the heart of the High Country!

The Front Desk Agent is responsible for providing courteous front desk services to guest by delivering products and services that result in a pleasant hotel stay and overall gaming experience. Responsibilities Essential Job Functions: Checking out any vacant and clean (due out) rooms and changing statuses of rooms in the rack. Running alert date reports Reviewing out-of-order and off-market rooms on a daily basis for validity. Answering incoming phone calls and responding to guest requests. Responding to guests checking out via video check-out. Offering bell assistance to each guest upon departure and running applicable reports to verify correct room rates. Perform other duties as assigned. Qualifications Experience, Education, and Certifications High school diploma or general education degree (GED) is required 6 months of Front Desk/Hotel Operations experience Must possess a high degree of interpersonal and customer relations skills necessary to ensure total guest satisfaction Must have exceptional phone etiquette Must be able to work standing for long periods of time Must be technologically savvy and be able to operate and enter information into a computer Must possess basic math skills necessary to accurately calculate and process guest payments Must be able to follow procedures in standard situations in which specific steps are involved Additional Requirements: Ability to work flexible schedules, including nights, weekends, and holidays as required. Must possess strong mathematical skills specific to position responsibilities. While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public. Must be able to communicate effectively with guests in English, specific to position duties and responsibilities. Additional Details DISCLAIMER: This is not necessarily an exhaustive list of all the responsibilities, skills, duties, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different task is performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technical development). #HARDROCK

Front Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) We're looking for friendly, outgoing, and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll play a key role in making sure every stay is smooth, comfortable, and memorable. If you love helping people, enjoy solving problems, and thrive in a fast-paced environment, we'd love to meet you! What You'll Do: Guest Services & Front Desk Operations Greet and check guests in and out of the hotel with courtesy and efficiency Handle payments (cash, credit card, check) and ensure proper billing Manage room assignments, changes, and guest issues Respond promptly and professionally to guest questions, concerns, or requests Answer phones and direct calls appropriately Promote hotel services and local attractions Administrative & House Support Maintain accurate records for guest registration, charges, and issues Assist with light laundry (washing, drying, folding) as needed Ensure front desk and lobby areas are tidy, organized, and stocked with supplies Report maintenance, safety, or security issues promptly Complete and distribute daily reports to management Work Schedule: Must be available to work weekends, holidays, and varying shifts Some shifts may require standing for extended periods Flexibility is a must - hospitality never sleeps! Qualifications: High school diploma or GED required Previous hotel or front desk experience is highly preferred Comfortable using Microsoft Office (Word, Excel, Outlook) and Windows-based systems Must have reliable transportation Strong organizational and communication skills Team player with a positive attitude and professional appearance Passion for helping others and delivering outstanding service We will train the right person with a great attitude and willingness to learn. MUST be able to pass a drug test and background check! Compensation: $13.00-14.00/hr - Full-time (5 days/week) with no schedule limitations $11.50-12.50/hr - Part-time (4 days/week) with some limitations $11.00-12.00/hr - Part-time (3 or fewer days/week) with shift preferences Perks & Benefits: Go Hilton Travel Program - Team members, friends & family enjoy exclusive travel discounts at Hilton hotels worldwide (as low as $35/night!) Vacation time for both full-time and part-time employees Health insurance available for full-time employees after the measurement period Be part of a locally owned and operated team that values and supports each other Work at a hotel ranked in the Top 1% of all Hamptons in the U.S. and #2 on TripAdvisor in Boone! How to Apply: Apply in person at the hotel 7 days a week, 7 AM - 7 PM Stop by and introduce yourself at the front desk Let us know where you saw the job posting Fill out an application and meet with a manager Be prepared to complete a same-day drug test If it's a good fit, you could be hired and training within 1-2 days! Location Highlights: Walking distance from Watauga High School Close to AppleCart bus stops - perfect for team members using public transit Conveniently located across from Bojangles & Bubbles Car Wash ************** 1252 US Hwy 421 South, Boone, NC 28607 Join a team that takes pride in its service and cares for its people. Help us continue to be one of the best in the business-right here in the heart of the High Country!

Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.

Job Details Position Type: Part Time Salary Range: $15.00 - $17.00 Hourly Job Category: ELVONS DescriptionRealManage Elevated is a division of RealManage, a company that specializes in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to our partner communities by encompassing the Best People, Best Technology, and Best Service reputation of RealManage and its CiraConnect division. The RealManage Elevated professional staff has decades of experience managing age-restricted communities, luxury high-rise condominiums, co-ops, urban mixed-use, and large-scale single-family developments with complex amenities. Our focus is on customer service and lifestyle for the residents and the boards we serve- ensuring that the community receives the finest management in the industry. RealManage Elevated is a values-based company with the following values as our guiding principles: Integrity: We always do the right thing. Respect: For our customers, employees, and company, mutual respect is the cornerstone for every RealManage relationship. Selflessness: More than teamwork; we are part of something special and much larger than any of us. Personal Relationships: We are a professional services company; people do business with people they like. Always Improving: Never satisfied, always learning, and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better. Join RealManage Elevated's fast-growing team where energy, teamwork, innovation, and contribution are highly valued. Each branch proudly serves a diverse mix of single-family, townhome, and condominium communities. These community associations are of all sizes, from small communities to large, master-planned communities. RealManage has earned the prestigious Certified recognition from Great Place to Work, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience. Community Summary: SugarTop Resort is the premier destination spot when visiting the High Country. Located in the Village of Sugar Mountain, N.C., the resort is a ten-story high-rise condominium complex that houses 320 units. SugarTop amenities include a full-size heated indoor pool, two large hot tubs, one dry and one wet sauna as well as a state-of-the-art workout facility. The long-range views are without question the best in the region for your sunrises and morning coffee or sunsets with your other favorite beverages. SugarTop Resort is adjacent to Sugar Ski, the premier winter sports venue in the Southeast, as well as a challenging 18-hole championship Golf Course just minutes away in the Village of Sugar Mountain. The iconic Grandfather Mountain welcomes the sunrise each morning. The Weekend & Overnight Front Desk & Cameral Monitoring Associate greets and provides excellent customer service to all guests entering the facility. Also provides support and services to the Association Management Staff. The essential duties and responsibilities include: Receive and respond to resident phone calls; redirect as appropriate, Greet all guests with a warm smile and a positive attitude, assisting them with questions and directing them to the appropriate team members as needed, Assist with checking residents in, as necessary, to utilize the fitness center and pool. Facilitate amenity access by having residents either provide completed documentation or by providing them with the appropriate documentation to read and sign in order to receive amenity access cards. Camera monitoring for non-compliance and Association policies. Update new/existing owners' information in the appropriate system daily or as required. Sort incoming mail and package deliveries for distribution, Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervisors of unusual equipment or operating problems, and the need for additional materials and supplies. Ensure all safety precautions are followed while performing job duties, May be asked to assist with special projects and tasks. The ideal candidate will have a High School diploma and a minimum of 2-3 years' experience in administrative, customer service, and/or related fields. Excellent communication, writing skills, and phone etiquette are a must. Excellent computer skills, including MS Outlook, Word, and Excel. Familiar with standard operations of common office equipment: Phones, printer, postage meter. High degree of accuracy and attention to detail. Also, must have a positive, outgoing personality and the ability to work as a team player. Must be able to work flexible hours, early mornings, including weekends and overnights, and holidays. Schedule is subject to change based on business needs. The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. The work environment characteristics are normal office conditions at the community center. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications 1-2 years of experience at a hotel front desk is preferred. High school diploma or GED required. Associate degree preferred. Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers. Excellent computer proficiency (MS Office - Word, Excel, and PowerPoint). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within the parameters of instructions given, prescribed routines, and standard accepted practices. Physical Requirements: Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, and printer. Constantly positions self to maintain files in file cabinets The ability to communicate information and ideas so that others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer). Frequently moves boxes weighing up to 20lbs across the office for various needs Works in outdoor weather conditions while on-site at various communities. Occasionally ascends/descends a ladder or stairs. Pay and Benefits: $15.00 to $17.00 per hour, depending on education and experience.

NorthStar Hospitality is looking for a Front Desk Associate at the Clarion Pointe, Abingdon VA location, to serve as our guests' first point of contact and manage all aspects of their accommodation. What NorthStar Hospitality offers: · Employee Discounts · Medical, Dental, Vision, and Life benefits (to associates who work 30+ hrs per week) · Paid Time Off · 401k + Employer match · Opportunity for Career growth Front Desk Responsibilities Include: Managing front desk activity and handling guest check-ins and check-outs Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handling customer requests and complaints and directing other employees or departments accordingly Managing and updating all official documentation pertaining to the role Answering calls and queries related to potential booking Skills: Strong customer service skills Knowledge of safety and security procedures Advanced math and bookkeeping skills Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing Attention to detail and organizational skills Time management and multitasking skills Excellent verbal and written communication skills Ability to solve problems and diffuse tense situations NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $12.00 - $13.00 per hour

We are looking for a Service Office Associate in our Blountville, TN office. This is a full-time, on-site position. This role supports the Service Office Manager in managing incoming customer and technician communications to maintain a positive first impression for all callers and visitors. Pay: $19 to $23 per hour, depending on experience. Annual profit sharing. Benefits: Two Blue Cross/Blue Shield Medical Plans (non-tobacco) offered at no premium cost to all employees. Company paid short-term disability and voluntary long-term disability. Full array of other benefits including Vision, Dental and optional insurance coverage. Paid holidays. Begin accruing PTO hours starting Day 1. 401(k) with company matching. Employee Assistance Program. Employee discounts. Company-paid and voluntary life insurance. Principal Duties and Responsibilities: Receiving incoming service calls, ensuring proper communication with customers. Perform clerical functions, including generating service work orders and purchase orders. Identify, source, acquire, and ensure timely delivery of necessary parts. Prepare proposals for customer review and approval. Compiling reports and reviewing for accuracy upon work order completion. Help resolve customer complaints efficiently and report incidents to management. Provide administrative support, including preparing tailored and confidential correspondence. Collaborate with the fulfillment team to organize departmental resources and achieve goals. Make outbound calls to our customers for feedback regarding their service appointment. Other duties as needed for the smooth operation of our Service Department. Experience, Training, and/or Certifications: Experience in the HVAC Service industry highly preferred. Microsoft office suite. Additional Requirements Maintain a positive, cooperative, and teachable attitude. Self-motivated / self-starter. Excellent communication and customer services skills. Proofreading, grammar, and business writing skills. Ability to handle multiple tasks effectively. Analytical and problem-solving skills. Professional demeanor and positive, caring attitude. Must be able to work independently and without supervision. Able to work at a computer for 8 or more hours per day. Ability to pass a full background check and drug test. Comfort Systems USA Shoffner is the region's leader in HVACR, Electrical, and Plumbing services. We have a well-established reputation for quality work done by quality people and are one of the top 3 largest mechanical contractors in the nation and the value leader in the market. Comfort Systems USA Shoffner is an Equal Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Temp BUSY ORGANIZATION HIRING RECEPTIONIST/CUSTOMER SERVICE REPS ASAP! Great entry level, temp to hire office position with a variety of duties including customer registration, customer service, data entry, and answering phones. Must have good computer skills and basic experience in an office setting. Multiple positions available in both Kingsport and Johnson City areas. If call center, restaurant or retail aren't a good match for you, this might be perfect! Apply here ASAP or call us at 423-929-7123! 13.00

Job DescriptionDescription: This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs. Job Duties for the Dental Receptionist: In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit. Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks. In charge of keeping the office waiting area neat and tidy. Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension. Essential Job Responsibilities: Schedules appointments for patients either by phone when they call in or in person after an office visit. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule. Answer phones- schedule appointments, take messages for providers, take all Spanish calls. Sliding Fee calculation support and must adhere to the SFS policy guidelines. Scanning Lead Consult with office manager on any scheduling issues. Schedule NP appointments and others as needed. Confirmation calls. Maintain confirmed schedule. Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances. Lab Case schedule. Office supply order to office manager. Patient identity photo. Patient paperwork is updated as required. Document all conversations pertaining to treatment and complaints. Scheduling interpreter for Spanish patients. Other- assigned tasks per office manger's request. Requirements: Education: High school diploma. Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks. Other requirements: none. Performance Requirements: Knowledge: Knowledge of dental practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.

The Horton Hotel Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before you get your regular paycheck Double-time pay on Company holidays - 7 per year 10% off hotel rooms and 20% off retail shop About Us The Horton Hotel is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Horton Hotel is a 15 room boutique hotel with a swanky lobby lounge and rooftop bar in the heart of downtown Boone, opened in Feb of 2019. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $12.00/hour

HIRING IMMEDIATELY The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience. Compensation & Benefits: This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company. Responsibilities: - Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system - Handle cash and credit card transactions, balancing the cash drawer daily - Answer phone calls and respond to inquiries in a timely and professional manner - Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies - Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events - Handle guest complaints and resolve issues promptly and to the satisfaction of the guest - Complete daily administrative tasks, such as filing, data entry, and preparing reports - Keep the front desk area clean and organized at all times - Collaborate with other hotel staff to ensure a seamless guest experience - Other duties as assigned by the Front Office Manager Requirements: - High school diploma or equivalent; college degree in hospitality management preferred - Minimum of 1-2 years of front desk or customer service experience in the hospitality industry - Excellent communication and interpersonal skills - Proficient in Microsoft Office and hotel reservation systems - Ability to work flexible schedules, including evenings, weekends, and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Must be able to stand for long periods of time and lift up to 25 pounds - Knowledge of local area and attractions preferred EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

BUSY OFFICE HIRING RECEPTIONIST/FRONT DESK ASSOCIATE ASAP! $13/HR-$15/HR! Great entry level, temp to hire office position with a variety of duties including customer registration, customer service, data entry, and answering phones. Great schedule of Monday-Thursday 8AM-6PM and Friday 8AM-12PM! Must have good computer skills and experience in an office setting. If call center, restaurant or retail aren't a good match for you, this might be perfect for you! Apply here ASAP or call us at 423-929-7123!

Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility. With Orvis -endorsed fly fishing, award-winning dining, a relaxing spa, and family-friendly recreation, Chetola blends refined hospitality with immersive outdoor experiences. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. THE ROLE Chetola Resort is seeking a dedicated and service-driven full-time Front Desk Supervisor to lead the day-to-day operations of our front desk team. As the first point of contact for many of our guests, the Front Desk Supervisor ensures that all guest interactions are handled with warmth, professionalism, and efficiency. This is an ideal opportunity for a guest-focused hospitality professional who enjoys mentoring others, thrives in dynamic environments, and takes pride in creating memorable first and last impressions for our guests. WHAT YOU'LL DO Team Leadership & Support Supervise the front desk team, including scheduling, training, and performance support Lead by example in delivering exceptional guest service at every interaction Coach team members on problem-solving, service recovery, and communication skills Ensure clear, kind, and timely communication across departments Guest Experience Greet and check in/out guests with professionalism, warmth, and efficiency Handle guest inquiries, requests, and concerns with promptness and care Step in as a gracious host, especially during peak periods or special events Ensure the front desk is consistently welcoming, well-organized, and aligned with Chetola's standards Operational Excellence Maintain accurate records of guest reservations, payments, and service issues Monitor room inventory and support effective coordination with Housekeeping and Maintenance Manage nightly closeout procedures and support accounting accuracy Contribute to operational improvements and guest satisfaction tracking Requirements ABOUT YOU A positive and grounded leader with a heart for hospitality Skilled at balancing structure with flexibility in a fast-paced setting Excellent communicator who builds trust with guests and team members alike Detail-oriented, tech-savvy, and highly dependable Calm under pressure, with sound judgment and a can-do attitude REQUIREMENTS Availability to work a flexible schedule including evenings, weekends, and holidays required Minimum 2 years of experience in front desk or guest services in a hospitality setting Prior supervisory or shift lead experience strongly preferred Familiarity with property management systems (PMS) and hotel procedures Excellent customer service and interpersonal skills Associate's or bachelor's degree in Hospitality or a related field preferred WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive pay Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, and supplemental benefits as well as PTO, and on-property perks Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Liberty Cares With Compassion At#Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.# We are currently seeking an experienced: RECEPTIONIST : Answers incoming calls and directs visitors and families to the requested/appropriate areas. Receives and distributes the mail to all departments daily. Receives and delivers any packages(flowers etc.) within the facility. Assures that outgoing mail is sent daily and#postage is available at all times. Performs typing, data entry, and secretarial duties as needed. Assists visitors, families and employees as needed. Watches the front lobby All other duties are assigned Job Requirements: High school graduate with clerical experience. Valid NC Driver#s License. Team player with a positive and considerate attitude. Organized and able to handle multiple tasks at one time. Knowledge of computers. Excellent communication skills. Visit ********************************* for more information. Background checks/drug-free workplace. EOE. # Liberty Cares With Compassion At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment. We are currently seeking an experienced: RECEPTIONIST Job Description: * Answers incoming calls and directs visitors and families to the requested/appropriate areas. * Receives and distributes the mail to all departments daily. * Receives and delivers any packages(flowers etc.) within the facility. * Assures that outgoing mail is sent daily and postage is available at all times. * Performs typing, data entry, and secretarial duties as needed. * Assists visitors, families and employees as needed. * Watches the front lobby * All other duties are assigned Job Requirements: * High school graduate with clerical experience. * Valid NC Driver's License. * Team player with a positive and considerate attitude. * Organized and able to handle multiple tasks at one time. * Knowledge of computers. * Excellent communication skills. Visit ********************************* for more information. Background checks/drug-free workplace. EOE.

Job Description Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.

Full-time Description This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs. Job Duties for the Dental Receptionist: In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit. Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks. In charge of keeping the office waiting area neat and tidy. Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension. Essential Job Responsibilities: Schedules appointments for patients either by phone when they call in or in person after an office visit. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule. Answer phones- schedule appointments, take messages for providers, take all Spanish calls. Sliding Fee calculation support and must adhere to the SFS policy guidelines. Scanning Lead Consult with office manager on any scheduling issues. Schedule NP appointments and others as needed. Confirmation calls. Maintain confirmed schedule. Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances. Lab Case schedule. Office supply order to office manager. Patient identity photo. Patient paperwork is updated as required. Document all conversations pertaining to treatment and complaints. Scheduling interpreter for Spanish patients. Other- assigned tasks per office manger's request. Requirements Education: High school diploma. Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks. Other requirements: none. Performance Requirements: Knowledge: Knowledge of dental practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly. Salary Description $15-$17

The first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time

Temp BUSY OFFICE HIRING RECEPTIONIST/FRONT DESK ASSOCIATE ASAP! $13/HR-$15/HR! Great entry level, temp to hire office position with a variety of duties including customer registration, customer service, data entry, and answering phones. Great schedule of Monday-Thursday 8AM-6PM and Friday 8AM-12PM! Must have good computer skills and experience in an office setting. If call center, restaurant or retail aren't a good match for you, this might be perfect for you! Apply here ASAP or call us at 423-929-7123!

Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina as a luxury haven where adventure meets tranquility, Chetola blends refined hospitality with immersive outdoor experiences-from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking a personable, dependable, and detail-oriented full-time Front Desk Clerk to join our Front Office team. We are hiring for full-time positions (30+ hours per week). As the face of the resort for arriving and departing guests, this position plays a crucial role in shaping first and last impressions. The ideal candidate thrives in a guest-focused environment, maintains a calm and courteous demeanor under pressure, and brings a genuine enthusiasm for hospitality to every interaction. Weekend availability is required, and holiday availability is preferred. WHAT YOU'LL DO Guest Services & Front Desk Operations Greet guests with warmth and professionalism upon arrival and departure. Perform check-in and check-out procedures efficiently using the property management system. Provide accurate information about resort amenities, dining options, and local attractions. Answer phone calls promptly and respond to guest inquiries, requests, and reservations. Handle guest concerns or issues with empathy and urgency, escalating to supervisors when needed. Maintain accurate records of room availability, rates, and bookings. Administrative & Support Duties Process payments, reconcile cash drawers, and balance shift reports. Monitor lobby cleanliness and presentation, reporting maintenance issues when needed. Coordinate with housekeeping and maintenance to ensure timely room readiness. Assist with lost and found tracking, package deliveries, and internal communications. Provide backup support to other front office team members as needed. Requirements ABOUT YOU Thrive in a guest-facing role and take pride in being the first impression of the resort. Calm under pressure and able to juggle multiple tasks while remaining warm and helpful. Dependable, punctual, and proactive in identifying ways to elevate the guest experience. Comfortable learning new systems and following standard operating procedures. Motivated by providing memorable and personal service. REQUIREMENTS Seeking candidates for full-time roles (30+ hours/week). Weekend availability required; holiday availability preferred. Prior experience in customer service or hospitality preferred, but not required. Strong interpersonal and communication skills. Basic math and computer skills; experience with hotel property management systems a plus. Ability to remain on your feet for long periods and lift up to 25 lbs. Flexible availability including evenings, weekends, and holidays. On-site role; reliable transportation required. WHY CHETOLA One of the largest private employers in the county with a dynamic work setting and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive hourly pay Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, PTO, and on-property perks Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.