Front desk agent jobs in Johnson City, TN - 49 jobs

Front Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) We're looking for friendly, outgoing, and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll play a key role in making sure every stay is smooth, comfortable, and memorable. If you love helping people, enjoy solving problems, and thrive in a fast-paced environment, we'd love to meet you! What You'll Do: Guest Services & Front Desk Operations Greet and check guests in and out of the hotel with courtesy and efficiency Handle payments (cash, credit card, check) and ensure proper billing Manage room assignments, changes, and guest issues Respond promptly and professionally to guest questions, concerns, or requests Answer phones and direct calls appropriately Promote hotel services and local attractions Administrative & House Support Maintain accurate records for guest registration, charges, and issues Assist with light laundry (washing, drying, folding) as needed Ensure front desk and lobby areas are tidy, organized, and stocked with supplies Report maintenance, safety, or security issues promptly Complete and distribute daily reports to management Work Schedule: Must be available to work weekends, holidays, and varying shifts Some shifts may require standing for extended periods Flexibility is a must - hospitality never sleeps! Qualifications: High school diploma or GED required Previous hotel or front desk experience is highly preferred Comfortable using Microsoft Office (Word, Excel, Outlook) and Windows-based systems Must have reliable transportation Strong organizational and communication skills Team player with a positive attitude and professional appearance Passion for helping others and delivering outstanding service We will train the right person with a great attitude and willingness to learn. MUST be able to pass a drug test and background check! Compensation: $13.00-14.00/hr - Full-time (5 days/week) with no schedule limitations $11.50-12.50/hr - Part-time (4 days/week) with some limitations $11.00-12.00/hr - Part-time (3 or fewer days/week) with shift preferences Perks & Benefits: Go Hilton Travel Program - Team members, friends & family enjoy exclusive travel discounts at Hilton hotels worldwide (as low as $35/night!) Vacation time for both full-time and part-time employees Health insurance available for full-time employees after the measurement period Be part of a locally owned and operated team that values and supports each other Work at a hotel ranked in the Top 1% of all Hamptons in the U.S. and #2 on TripAdvisor in Boone! How to Apply: Apply in person at the hotel 7 days a week, 7 AM - 7 PM Stop by and introduce yourself at the front desk Let us know where you saw the job posting Fill out an application and meet with a manager Be prepared to complete a same-day drug test If it's a good fit, you could be hired and training within 1-2 days! Location Highlights: Walking distance from Watauga High School Close to AppleCart bus stops - perfect for team members using public transit Conveniently located across from Bojangles & Bubbles Car Wash ************** 1252 US Hwy 421 South, Boone, NC 28607 Join a team that takes pride in its service and cares for its people. Help us continue to be one of the best in the business-right here in the heart of the High Country!

Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.

Raines Co. - Your Future is Now! The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC. From hotel management jobs to front-line interaction with hotel guests and important behind-the-scenes hospitality jobs, Crown Hotel & Travel Management, LLC offers a variety of opportunities for job growth and exciting careers in the hospitality industry. MUST WORK WEEKENDS. Part-Time Benefits Insurance (Medical, Dental and Vision) Supplemental Insurance Enhanced Paid Time Off (PTO) Plan Paid Training Fantastic Company Culture Job Responsibilities Receiving accommodation reservations from visitors Taking the details of all arriving guests including payment information Allocating rooms to all guests Providing information to guests about the procedures, policies, and facilities of the hotel Providing the guest with the necessary tourism information Handling all customer concerns and queries Issuing receipts to the guests Ensuring the safety and security of all guests Maintain all guest reservations in accordance with credit card security requirements Balance and properly account for cash drawer at the desk for each shift Maintain all training requirements as set forth by General Manager Assisting guests with safety deposit box forms and keys as outlined by GM Wear a provided uniform and name tag at all times on the property Perform routine cleaning throughout the work area Document any necessary minor repairs and/or replacements of room furniture, fixtures, and equipment to include television sets, light fixtures, and follow through with proper department Smile, acknowledge, and greet guests while in guest rooms, front of the house, or any other area of the hotel Respond to guest's requests for immediate repairs Report lost-and-found items in accordance with hotel procedures All other assigned duties Qualifications/Requirements High school diploma or equivalent Must have a basic working knowledge of a computer including word and be able to handle multiple tasks at one time Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities Must display very good organization and time management skills Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks Must be able to regularly lift and carry up to 20 pounds without assistance To always maintain a high standard of personal hygiene and appearance We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

NorthStar Hospitality is looking for a Front Desk Associate at the Clarion Pointe, Abingdon VA location, to serve as our guests' first point of contact and manage all aspects of their accommodation. What NorthStar Hospitality offers: · Employee Discounts · Medical, Dental, Vision, and Life benefits (to associates who work 30+ hrs per week) · Paid Time Off · 401k + Employer match · Opportunity for Career growth Front Desk Responsibilities Include: Managing front desk activity and handling guest check-ins and check-outs Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference Handling customer requests and complaints and directing other employees or departments accordingly Managing and updating all official documentation pertaining to the role Answering calls and queries related to potential booking Skills: Strong customer service skills Knowledge of safety and security procedures Advanced math and bookkeeping skills Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing Attention to detail and organizational skills Time management and multitasking skills Excellent verbal and written communication skills Ability to solve problems and diffuse tense situations NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $12.00 - $13.00 per hour

Job DescriptionDescription: This is a Pooled position. HCCH is not actively hiring a Front Desk Receptionist for this location but is accepting applications for future needs. Job Duties for the Dental Receptionist: In charge of scheduling patient appointments either in person or over the telephone. Maintaining Appointment Book, follow up on no shows/cancellations of appointments and checking voicemail on a daily basis. Ensures patients fill out all their paperwork, and then enters necessary information into the practice's management software. They also gather signatures and permissions to store this information, and to approve procedures. In charge of confirming upcoming appointments in advance. Scheduling appointments to the satisfaction of both patients and service provider is an important task. To keep appointments on schedule it is the responsibility of the front office to notify the service provider of patient arrival. Scan any documents related to the patient into the system. Verify the eligibility of a patient's insurance and the frequency which they can visit. Should the dentist require assistance at any time, the dental receptionist does so quickly and efficiently. They are also required to assist other co-workers. In charge of general office management, including making sure mail is sent, answering phones, posting informational memos, compiling the “end of day” informational packet with information such as a list of the day's deposits, and other general tasks. In charge of keeping the office waiting area neat and tidy. Many people are very uncomfortable in dental offices. It is your duty as an employee of HCCH to be exceedingly pleasant, helpful, and upbeat, to help clients relax and ease tension. Essential Job Responsibilities: Schedules appointments for patients either by phone when they call in or in person after an office visit. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Ensures that updates (e.g., cancellations or additions) are input daily into the master schedule. Answer phones- schedule appointments, take messages for providers, take all Spanish calls. Sliding Fee calculation support and must adhere to the SFS policy guidelines. Scanning Lead Consult with office manager on any scheduling issues. Schedule NP appointments and others as needed. Confirmation calls. Maintain confirmed schedule. Setting up patient's insurance information in the practice management system, verify insurance eligibility and frequency limitations, batching insurance claims, and submitting prior authorizations to insurances. Lab Case schedule. Office supply order to office manager. Patient identity photo. Patient paperwork is updated as required. Document all conversations pertaining to treatment and complaints. Scheduling interpreter for Spanish patients. Other- assigned tasks per office manger's request. Requirements: Education: High school diploma. Experience: Minimum one year of experience in an appointment scheduling position, preferably in a dental practice setting, insurance, and NC Tracks. Other requirements: none. Performance Requirements: Knowledge: Knowledge of dental practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with Dentist and Dental Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.

Job DescriptionDescription: For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility-blending refined hospitality with immersive outdoor experiences, from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking a personable, detail-oriented, and service-driven Reservations Agent to join our Front Office & Guest Services team. This role serves as a key point of contact for guests before, during, and sometimes after their stay-supporting both reservations and in-house guest needs by phone and email. The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with requests, and coordinating service across departments. This role requires strong computer skills and comfort working across multiple systems, including the property management system (PMS) and telephone/PBX systems, to ensure accuracy, efficiency, and a seamless guest experience. We are hiring for full-time positions (30+ hours per week). This position is scheduled to work Friday through Sunday and is ideal for someone who enjoys being part of the resort's busiest and most guest-facing days. Weekend availability is required, and holiday availability is preferred. WHAT YOU'LL DO Reservations, Phones & Guest Experience Answer incoming reservation and guest service calls promptly, professionally, and with a warm, welcoming tone using the resort's PBX/telephone system Assist guests with booking, modifying, and canceling reservations while ensuring accuracy and attention to detail in the property management system (PMS) Serve as a resource for in-house guests by phone, helping with questions, requests, directions, and service coordination Actively listen to guest needs and recommend appropriate room types, packages, dining, and resort experiences Apply Forbes-style service standards by personalizing interactions, anticipating guest needs, and creating confidence in every interaction Clearly communicate rates, policies, packages, and resort amenities Upsell room categories, experiences, and packages when appropriate to maximize revenue and guest satisfaction Confirm, update, and document all reservations and guest requests accurately across systems Create a seamless experience between pre-arrival planning and in-stay service Administrative & Coordination Responsibilities Maintain accurate records of availability, rates, special requests, and guest preferences within the PMS Coordinate closely with Front Desk, Housekeeping, Maintenance, Activities, and Food & Beverage to ensure guest needs are met Process payments, deposits, and reservation guarantees according to policy Monitor group blocks, special promotions, and packages as assigned Assist with reporting, daily pickup, and occupancy tracking as needed Support front office operations during high-volume periods or peak arrival/departure times when required Requirements: ATTENTION TO DETAIL IN ACTION At Chetola, exceptional stays begin long before a guest arrives. As a Reservations Agent, your attention to detail ensures every stay is set up for success: Reservation accuracy: Guest names, dates, room types, rates, and special requests entered correctly every time Preference tracking: Notes on guest preferences, celebrations, accessibility needs, and special occasions documented and communicated Rate integrity: Correct packages, promotions, and discounts applied consistently and in accordance with resort guidelines Arrival readiness: Special requests, room notes, and VIP details communicated to Front Desk and Operations prior to arrival Call handling precision: Messages, requests, and follow-ups recorded clearly and routed to the right team without delay System accuracy: PMS and PBX entries kept clean, current, and error-free to support smooth operations across departments ABOUT YOU You genuinely enjoy helping guests plan trips and supporting them during their stay You take pride in being a calm, confident, and helpful voice on the phone You are organized, detail-oriented, and strong at follow-through You communicate clearly, warmly, and professionally You are comfortable handling multiple calls and requests while maintaining composure and service quality You are motivated by delivering thoughtful, anticipatory service and creating memorable guest experiences REQUIREMENTS Availability to work Friday through Sunday is required Prior experience in hospitality, reservations, guest services, or customer service preferred, but not required Strong computer skills and ability to learn and use multiple systems, including a hotel property management system (PMS) and PBX/telephone system Strong verbal communication skills and professional phone presence Basic math skills and high attention to detail Ability to multitask, stay organized, and remain calm in a fast-paced environment Ability to sit or stand for extended periods and occasionally lift up to 25 lbs On-site role; reliable transportation required WHY CHETOLA One of the largest private employers in the county with a dynamic work environment and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved luxury mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive hourly pay Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, PTO, and on-property perks Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

The Inn at Crestwood is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before your regular paycheck Double-time pay on Company holidays - 7 per year About Us The Inn at Crestwood is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Inn at Crestwood is a 14 room boutique hotel located just 3.9 miles from downtown Blowing Rock. Originally built in 1949, the Inn at Crestwood also caters to specialized events such as weddings, family reunions, and holiday parties. The Inn at Crestwood allows for the perfect mountain getaway while still being close to Blowing Rock, Boone, and Banner Elk. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $12.00-14.00/hour

Job DescriptionThe first and last impression of our hotel is made at the front desk. We're looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once. He or she will be responsible for greeting visitors, answering phone calls, and directing inquiries to the appropriate departments. Additionally, the front desk associate will be responsible for maintaining the cleanliness and organization of the front desk area and common areas.Duties & Responsibilities Greet and welcome guests upon arrival, provide prompt and professional service in a hospitable manner Answer incoming calls and direct to the appropriate party or department, take accurate messages when necessary Maintain cleanliness and organization of the front desk area and common areas Adhere to all company policies and procedures Handle sensitive and confidential information with discretion Update and maintain guest records in the reservation system Process payments and reconcile cash drawer at the end of each shift Generate reports as needed Stand up for 6-8 hours each day. Handle check in, check out, and other transaction enquiries. Required Skills and Qualifications High school diploma or equivalent 1-2 years customer service experience Excellent communication skills, both written and verbal Friendly and outgoing personality Ability to stay calm and professional under pressure Strong organizational skills and attention to detail Preferred Skills and Qualifications Previous experience working in a hotel or related industry Proficiency with computers and software programs, including Microsoft Office and property management systems Job Types: Full-time, Part-time

Work for an employer who loves you back! Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Cornerstone Care is seeking a Healthcare Receptionist for our Rogersville office to perform efficient and accurate processing of patient visits including insurance verification, registration, scheduling, payments and checkout while maintaining positive patient/visitor relations. Needs to be able to answer incoming calls regarding COVID vaccinations and testing, as well. ESSENTIAL DUTIES: Communicates effectively with a broad range of patients, community and organizational members. Some of the key responsibilities are: Checks patients in and out and collects and processes patient payments. Updates patient demographics and insurance. Generates super bills. Enters into practice management system payments and charges and adjusts as needed. Informs patients (either in person or via telephone) of health center policy concerning insurance co-payments, proof of income, payment at time of service, etc. Verifies insurance and eligibility. Maintains a patient recall system. Assists patients with billing questions, forms and processes sliding fee and other applications. Balances cash daily. Prepares bank deposits. Scans all records into the Electronic Health Record Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations. Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package. Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.

Working Title Growing Well Front Desk Support/Medical Assistant Location Boone, NC Position Number N57015 Department Appalachian Institute for Health and Wellness - 273600 Information Minimum Qualifications High school diploma or equivalent 1+ years of experience in a customer service or administrative support role, preferably in a medical or pediatric setting Excellent communication and interpersonal skills Ability to work in a fast-paced, family-oriented environment with sensitivity and professionalism Basic computer skills, including familiarity with electronic health records (EHR), scheduling systems, and Microsoft Office License/Certification Required Essential Job Functions Greet patients, families, and visitors Answer phone calls, respond to inquiries, and route messages to appropriate staff Schedule and confirm appointments for evaluations, follow-ups, and therapy sessions Check in and check out patients, ensuring accurate demographic and insurance information Collect and process payments, co-pays, and other documentation as needed Maintain the waiting area in a clean and family-friendly condition Assist with intake paperwork and provide basic information about clinic services Coordinate with clinical staff to ensure smooth patient flow and appointment logistics Obtain vitals on patients including height, weight, o2, and head circumference Preferred Qualifications Experience working in pediatric clinics, therapy offices, or developmental programs Familiarity with insurance verification and patient billing processes Strong organizational skills and attention to detail Compassion for working with families navigating developmental and medical concerns Bilingual (Spanish) Work Schedule/Hours M-F; 8:am - 5:00pm Number of Hours Per Week 40 Number of Months Per Year 11 Mandatory Staff No Physical Demands of Position Must be able to move around a clinic, work with clients in rooms-standing, sitting, or on the floor with children, and utilize some computer equipment. No other lifting or physically exerting activity is required. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Hiring Range $30.67/hour Pay will be commensurate with applicant competencies, budget, equity and market considerations. Posting Details Information Posting Date 01/09/2026 Closing Date 01/31/2026 Open Until Filled No Applicant Pool Preference External (Post on the Web) Special Instructions to Applicants Please attach the following documents for your application to be considered: Resume/CV Cover Letter List of References with Contact Information Licenses (optional) Quick Link *********************************************** Posting Number 201501034P

NorthStar Hospitality is looking for a Front Desk Associate at Clarion Pointe Abingdon VA to serve as our guests' first point of contact and manage all aspects of their accommodation. Responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. What NorthStar Hospitality offers: Competitive Pay Paid Time Off Health, Dental, Vision and Life Insurance 401k+ Matching Employee Discounts Flexible schedules Responsibilities: Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to complaints in a timely and professional manner Work with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills: Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Owned and Managed by NorthStar Hospitality, LLC NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Compensation: $11.00 per hour

Job DescriptionFront Desk Guest Services Agent Hampton Inn & Suites by Hilton - Boone, NC 1252 US Hwy 421 South, Boone, NC 28607 (Across from Bojangles & Bubbles Car Wash) We're looking for friendly, outgoing, and detail-oriented individuals to join our team as Front Desk Guest Services Agents. As the face of the hotel, you'll provide warm hospitality and outstanding service to every guest. From check-in to check-out, you'll play a key role in making sure every stay is smooth, comfortable, and memorable. If you love helping people, enjoy solving problems, and thrive in a fast-paced environment, we'd love to meet you! What You'll Do: Guest Services & Front Desk Operations Greet and check guests in and out of the hotel with courtesy and efficiency Handle payments (cash, credit card, check) and ensure proper billing Manage room assignments, changes, and guest issues Respond promptly and professionally to guest questions, concerns, or requests Answer phones and direct calls appropriately Promote hotel services and local attractions Administrative & House Support Maintain accurate records for guest registration, charges, and issues Assist with light laundry (washing, drying, folding) as needed Ensure front desk and lobby areas are tidy, organized, and stocked with supplies Report maintenance, safety, or security issues promptly Complete and distribute daily reports to management Work Schedule: Must be available to work weekends, holidays, and varying shifts Some shifts may require standing for extended periods Flexibility is a must - hospitality never sleeps! Qualifications: High school diploma or GED required Previous hotel or front desk experience is highly preferred Comfortable using Microsoft Office (Word, Excel, Outlook) and Windows-based systems Must have reliable transportation Strong organizational and communication skills Team player with a positive attitude and professional appearance Passion for helping others and delivering outstanding service We will train the right person with a great attitude and willingness to learn. MUST be able to pass a drug test and background check! Compensation: $13.00-14.00/hr - Full-time (5 days/week) with no schedule limitations $11.50-12.50/hr - Part-time (4 days/week) with some limitations $11.00-12.00/hr - Part-time (3 or fewer days/week) with shift preferences Perks & Benefits: Go Hilton Travel Program - Team members, friends & family enjoy exclusive travel discounts at Hilton hotels worldwide (as low as $35/night!) Vacation time for both full-time and part-time employees Health insurance available for full-time employees after the measurement period Be part of a locally owned and operated team that values and supports each other Work at a hotel ranked in the Top 1% of all Hamptons in the U.S. and #2 on TripAdvisor in Boone! How to Apply: Apply in person at the hotel 7 days a week, 7 AM - 7 PM Stop by and introduce yourself at the front desk Let us know where you saw the job posting Fill out an application and meet with a manager Be prepared to complete a same-day drug test If it's a good fit, you could be hired and training within 1-2 days! Location Highlights: Walking distance from Watauga High School Close to AppleCart bus stops - perfect for team members using public transit Conveniently located across from Bojangles & Bubbles Car Wash ************** 1252 US Hwy 421 South, Boone, NC 28607 Join a team that takes pride in its service and cares for its people. Help us continue to be one of the best in the business-right here in the heart of the High Country!

Job Description Job Title: Front Desk Guest Service Agent Department: Front Office Reports To: Front Office Manager / Hotel Manager Employment Type: Full-Time / Part-Time Shifts: 7:00 AM - 3:00 PM, 3:00 PM - 11:00 PM, and Night Audit 11:00 PM - 7:00 AM About Us: We are an award-winning Courtyard Marriott located in Boone. We pride ourselves on being a supportive work environment with outstanding opportunities for advancement. Our leadership team is built from within - every leader at this property has worked their way up from positions like this one. Our company has a strong history of successful internship students and is committed to ensuring a healthy work-life balance for all team members. With exciting new opportunities opening soon, this is your chance to join a winning team. Position Summary: The Front Desk Guest Service Agent is the fulcrum of our property-the first and last point of contact for our guests and a vital role in ensuring smooth, memorable stays. This role offers valuable experience in guest relations, operations, and problem-solving, making it a perfect stepping stone for anyone looking to advance within the hospitality industry. Key Responsibilities: Answer incoming phone calls promptly and courteously Make, modify, and confirm guest reservations accurately Check guests in and out efficiently while providing a warm welcome and farewell Handle guest complaints and requests with professionalism and care Adhere strictly to Marriott's Steps of Service and brand standards Manage transactions accurately using the property management system Oversee stocking and cleanliness of The Market area Assist guests by providing information about local attractions, dining, and directions Collaborate with all departments to ensure seamless guest experiences Requirements: Previous hospitality experience is a plus but not required Positive attitude, strong communication skills, and commitment to excellent customer service Ability to work various shifts including day, evening, and night audit Dependability and ability to multitask in a fast-paced environment Basic computer skills and comfort learning property management software Perks & Benefits: Great associate discounts on hotel stays and dining worldwide 401(k) plan, health insurance, and paid vacation available after one year Overtime and holiday pay at time-and-a-half Cross-training and promotion opportunities within the hotel Supportive culture valuing work-life balance A proven path for career growth-leaders at this hotel started in roles just like this one Why Join Us? This is more than just a front desk position - it's your gateway to a flourishing career in hospitality. Whether you're a student, an early-career professional, or someone ready to grow, our team offers mentorship, training, and a clear path forward. If you're passionate about delivering memorable guest experiences and eager to grow, we want to meet you.

Job DescriptionDescription: Duties Include: Check patients in and verify demographics including telephone numbers, addresses, guarantor and insurance information at each visit Scan Insurance card and link insurance in patient's chart Update new paperwork yearly Obtain proper documentation for SFS applicants and calculate household income accurately and acquire second signature for verification Capture picture of the patient if not already done Distribute patient questionnaires when necessary Answer telephones courteously and send patient messages to appropriate staff Schedule appointments Call and remind patients of their upcoming appointments Collect co-pays, deductibles and outstanding balances on patient accounts Post co-pays and SFS payments as pre-payments Check eligibility on patients not included in the daily batch, i.e. walk ins or work ins Review insurance eligibility and address any errors with eligibility as the patient checks in at each visit Scan paper documents into patients chart when completed Must be able to perform check out duties as well on days covering both positions Ensure daily workflow is maintained Other duties as assigned Requirements: Education: High school diploma. Experience: Minimum one year of experience in a medical setting, preferably in a scheduling role. Other requirements: Proficient medical terminology skills, Performance Requirements: Knowledge: Knowledge of medical practice protocols related to scheduling appointments. Knowledge of manual/computerized scheduling systems. Knowledge of customer service principles and techniques. Skills: Skill in communicating effectively with providers and Medical Assistants about scheduling preferences. Skill in maintaining master appointment schedule via manual or computerized means. Skill in producing reports about appointment patterns as needed. Abilities: Ability to multitask effectively, dealing with phone calls, in-office patients, staff, and others pleasantly.

Full-time Description For over 175 years, Chetola Resort has offered guests a timeless mountain escape in the heart of the Blue Ridge Mountains. Serving as the gateway to beautiful Blowing Rock, North Carolina, Chetola is a luxury haven where adventure meets tranquility-blending refined hospitality with immersive outdoor experiences, from Orvis -endorsed fly fishing to award-winning dining, spa indulgence, and family-friendly recreation. Under new ownership, we are embracing an exciting new chapter rooted in thoughtful renewal, authentic elegance, and exceptional guest service. Blowing Rock boasts many of the most luxurious residences in all of the Carolinas, with an affluent clientele in a year-round destination. THE ROLE Chetola Resort is seeking a personable, detail-oriented, and service-driven Reservations Agent to join our Front Office & Guest Services team. This role serves as a key point of contact for guests before, during, and sometimes after their stay-supporting both reservations and in-house guest needs by phone and email. The Reservations Agent plays a critical role in shaping the guest experience from the very first interaction, while also supporting guests during their stay by answering calls, assisting with requests, and coordinating service across departments. This role requires strong computer skills and comfort working across multiple systems, including the property management system (PMS) and telephone/PBX systems, to ensure accuracy, efficiency, and a seamless guest experience. We are hiring for full-time positions (30+ hours per week). This position is scheduled to work Friday through Sunday and is ideal for someone who enjoys being part of the resort's busiest and most guest-facing days. Weekend availability is required, and holiday availability is preferred. WHAT YOU'LL DO Reservations, Phones & Guest Experience Answer incoming reservation and guest service calls promptly, professionally, and with a warm, welcoming tone using the resort's PBX/telephone system Assist guests with booking, modifying, and canceling reservations while ensuring accuracy and attention to detail in the property management system (PMS) Serve as a resource for in-house guests by phone, helping with questions, requests, directions, and service coordination Actively listen to guest needs and recommend appropriate room types, packages, dining, and resort experiences Apply Forbes-style service standards by personalizing interactions, anticipating guest needs, and creating confidence in every interaction Clearly communicate rates, policies, packages, and resort amenities Upsell room categories, experiences, and packages when appropriate to maximize revenue and guest satisfaction Confirm, update, and document all reservations and guest requests accurately across systems Create a seamless experience between pre-arrival planning and in-stay service Administrative & Coordination Responsibilities Maintain accurate records of availability, rates, special requests, and guest preferences within the PMS Coordinate closely with Front Desk, Housekeeping, Maintenance, Activities, and Food & Beverage to ensure guest needs are met Process payments, deposits, and reservation guarantees according to policy Monitor group blocks, special promotions, and packages as assigned Assist with reporting, daily pickup, and occupancy tracking as needed Support front office operations during high-volume periods or peak arrival/departure times when required Requirements ATTENTION TO DETAIL IN ACTION At Chetola, exceptional stays begin long before a guest arrives. As a Reservations Agent, your attention to detail ensures every stay is set up for success: Reservation accuracy: Guest names, dates, room types, rates, and special requests entered correctly every time Preference tracking: Notes on guest preferences, celebrations, accessibility needs, and special occasions documented and communicated Rate integrity: Correct packages, promotions, and discounts applied consistently and in accordance with resort guidelines Arrival readiness: Special requests, room notes, and VIP details communicated to Front Desk and Operations prior to arrival Call handling precision: Messages, requests, and follow-ups recorded clearly and routed to the right team without delay System accuracy: PMS and PBX entries kept clean, current, and error-free to support smooth operations across departments ABOUT YOU You genuinely enjoy helping guests plan trips and supporting them during their stay You take pride in being a calm, confident, and helpful voice on the phone You are organized, detail-oriented, and strong at follow-through You communicate clearly, warmly, and professionally You are comfortable handling multiple calls and requests while maintaining composure and service quality You are motivated by delivering thoughtful, anticipatory service and creating memorable guest experiences REQUIREMENTS Availability to work Friday through Sunday is required Prior experience in hospitality, reservations, guest services, or customer service preferred, but not required Strong computer skills and ability to learn and use multiple systems, including a hotel property management system (PMS) and PBX/telephone system Strong verbal communication skills and professional phone presence Basic math skills and high attention to detail Ability to multitask, stay organized, and remain calm in a fast-paced environment Ability to sit or stand for extended periods and occasionally lift up to 25 lbs On-site role; reliable transportation required WHY CHETOLA One of the largest private employers in the county with a dynamic work environment and strong potential for career growth Join a dedicated and growing team shaping the next era of a beloved luxury mountain resort Contribute meaningfully to a culture rooted in connection, craftsmanship, and care Competitive hourly pay Comprehensive benefits offered to full-time eligible employees, including health, dental, vision, PTO, and on-property perks Chetola Resort is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.

Description: The Horton Hotel Drive is looking for a part-time, Front Desk Attendant to provide exceptional customer service to our guests. The Job A typical day for a Front Desk Attendant includes greeting guests and managing all aspects of their stay while providing exceptional customer service. You will also be checking in and checking out guests as they arrive and depart. Job Duties Include: Greet and interact with guests in a warm, friendly and professional manner. Use computer system to make reservations, check-in and check-out hotel guests, and process payments. Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs. Promptly handle guest service requests and guest complaints to meet and exceed guest expectations. What would make me successful in this role? Passion for hospitality Motivated to enhance the guest experience Ability to work with a team Ability to work in a fast-paced environment Attention to detail Availability to work a flexible schedule: weekends, and holidays Benefits 401(k) with company match Employee Assistance Program Referral Program - Earn $500 for referring someone Employee Recognition Program - earn gift cards Employee discounts On-Demand Pay - Access to earned wages before you get your regular paycheck Double-time pay on Company holidays - 7 per year 10% off hotel rooms and 20% off retail shop About Us The Horton Hotel is managed by Aileron Management. Our goal is to empower our associates in the pursuit of a successful career - because when you grow, we grow. Our team is fun; our benefits are competitive; and our opportunities for career advancement are plentiful - but it's genuine passion for service that brings us all together. Sound like you? Check us out and apply for a new career today! The Horton Hotel is a 15 room boutique hotel with a swanky lobby lounge and rooftop bar in the heart of downtown Boone, opened in Feb of 2019. We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. This organization participates in E-Verify. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Requirements: Required Skills & Experience Must be at least 18 years old Attention to detail Hotel experience preferred Customer service experience preferred Ability to work weekends and holidays Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects, tools or controls; reach with hands and arms; climb stairs; communicate or listen. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Job Description HIRING IMMEDIATELY The Front Desk Associate is responsible for providing exceptional customer service to all guests and ensuring smooth operations at the front desk. This is a fast-paced, individual contributor role that requires strong communication, organization, and multitasking skills. The Front Desk Associate will serve as the first point of contact for guests, providing a welcoming and professional experience. Compensation & Benefits: This is a full-time position with a competitive salary and opportunities for professional growth and advancement within the company. Responsibilities: - Greet and check-in guests, ensuring all necessary information is collected and accurately entered into the system - Handle cash and credit card transactions, balancing the cash drawer daily - Answer phone calls and respond to inquiries in a timely and professional manner - Assist with reservations and cancellations, ensuring accuracy and adherence to hotel policies - Serve as a knowledgeable resource for guests, providing information about the hotel amenities, local attractions, and events - Handle guest complaints and resolve issues promptly and to the satisfaction of the guest - Complete daily administrative tasks, such as filing, data entry, and preparing reports - Keep the front desk area clean and organized at all times - Collaborate with other hotel staff to ensure a seamless guest experience - Other duties as assigned by the Front Office Manager Requirements: - High school diploma or equivalent; college degree in hospitality management preferred - Minimum of 1-2 years of front desk or customer service experience in the hospitality industry - Excellent communication and interpersonal skills - Proficient in Microsoft Office and hotel reservation systems - Ability to work flexible schedules, including evenings, weekends, and holidays - Strong attention to detail and ability to multitask in a fast-paced environment - Must be able to stand for long periods of time and lift up to 25 pounds - Knowledge of local area and attractions preferred EEOC Statement: VP Management is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or any other legally protected category. We are committed to creating an inclusive and diverse workplace for all employees.

Minimum Qualifications High school diploma or equivalent 1+ years of experience in a customer service or administrative support role, preferably in a medical or pediatric setting Excellent communication and interpersonal skills Ability to work in a fast-paced, family-oriented environment with sensitivity and professionalism Basic computer skills, including familiarity with electronic health records ( EHR ), scheduling systems, and Microsoft Office Preferred Qualifications Experience working in pediatric clinics, therapy offices, or developmental programs Familiarity with insurance verification and patient billing processes Strong organizational skills and attention to detail Compassion for working with families navigating developmental and medical concerns Bilingual (Spanish)