Front desk associate jobs in Burlington, NC

Job Description POSITION: Racquet Sports Front Desk Attendant - Part Time DEPARTMENT: Racquet Sports III. JOB SUMMARY: We are looking for a candidate with excellent communication skills and an outgoing personality who understands the importance of providing incredible customer service to our membership. This is a terrific opportunity for a college student or even a retiree to be a part of a team working in a fun, vibrant atmosphere. We have two different shifts that we staff seven days a week: 8:30 a.m. - 3:30, and 3 p.m. to 10 p.m. We staff two facilities: Irving Park Facility (410 Sunset Drive) and at our "Farm" location (5121 Hedrick Drive). The staff member would split their time between the two facilities. All applicants must have their own reliable transportation. The more availability the better. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Greet members that enter the Racquet Sports Pro Shop Prepare outdoor court facility for next day Check in members from online court reservations Schedule and maintain online court reservations Build a rapport with members, and get to know each of them Answer all phone calls and member inquiries with clear information for each member Utilize Northstar Point of Sale system to manage accounts for sales Assist Tennis Professionals in taking messages for lessons Maintain a clean and organized front desk and pro shop area Open and shut down racquet sports facility Opening and closing Point of Sale system Closing duties include: emptying trash, vacuuming, organizing pro shop, sweeping courts, etc. Attend all required meetings and training for tennis staff Communicate all programs and social events to members Assist Racquet Sports Staff with making phone calls and sending e-mails REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Must possess an outgoing personality Must possess honesty and integrity Must be courteous and tactful at all times Ability to effectively communicate in a professional manner to members and staff Ability to appear for work on time Ability to understand and follow rules and procedures BENEFITS: Hourly wage Double time pay for holidays worked Daily meal Opportunity to play golf on Mondays Ability to participate in employee wellness events Employee parties REPORTS TO: Director of Racquet Sports Job Type: Part-time Pay rate: $12 per hour Benefits: 401(k) 401(k) matching Employee discount Referral program Ability to commute/relocate: Greensboro, NC 27408: Reliably commute or planning to relocate before starting work (Required) Experience: Customer service: 1 year (Preferred) Job Type: Part-time Salary: $12.00 - $13.00 per hour Job Posted by ApplicantPro

Join Our Visionary Team as an Optometric Front Desk Superstar! Are you a people person with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment? If so, we're looking for YOU to be the friendly face of our practice! Who We Are: We're a cutting-edge optometric practice dedicated to providing top-notch eye care while creating a welcoming and professional atmosphere for our patients. From state-of-the-art technology to a compassionate team, we pride ourselves on delivering excellence in every way. What You'll Do: As our Optometric Front Desk Associate, you'll be at the heart of our operations, ensuring a seamless and enjoyable patient experience. Your daily duties will include: Greeting patients with a warm smile and making them feel at home. Scheduling appointments and managing the calendar like a pro. Assisting patients with check-ins, paperwork, and insurance verification. Handling phone calls, emails, faxes, and inquiries with professionalism and care. Supporting the team with administrative tasks and maintaining office flow. What You Bring: A friendly, outgoing personality with exceptional communication skills. Outstanding organizational skills and attention to detail. Ability to multitask and thrive in a busy environment. Experience in a medical or optometric office is a plus, but not required - we'll train the right person! A genuine passion for helping others and being part of a team. Why Join Us? Competitive pay and benefits. Opportunities for growth and learning in a supportive environment. A chance to make a real difference in our patients' lives. A vibrant, team-oriented culture where your contributions are valued. Qualification: Fantastic personality High School diploma or equivalent Professional Manner Excellent writing skills. Detail oriented Must have the ability to work efficiently Must be reliable EMR experience a plus Benefits: 401k Medical Dental Vision Aflac PTO Holiday Pay Ready to Shine? If this sounds like the opportunity you've been looking for, we'd love to hear from you! Submit your resume and a brief cover letter telling us why you'd be the perfect fit for our team. Let's create a clearer vision together - apply today!

This Front Desk Attendant provides daily office support to the Animal Services Department and is located at the Forsyth County Animal Shelter. Performs a variety of office tasks as a generalist in support of administrative, program, or technical operations. Functions include answering telephones, providing general information, and routing calls and messages; maintaining records, reports, and filing; direct and indirect public contact. This position screens and directs clients and visitors; explains a wide variety of readily available information. Assembles and summarizes specific information from files or other resources for the preparation of reports. Utilizes various types of software and databases to process invoices, payments, orders, and reservations. Establishes and maintains files, records, and contracts. Maintains office calendars and performs data entry. Responds to requests for information, and performs related work as required. High level of customer service and organizational skills are essential. This position will process animal intake paperwork for the Animal Shelter and will interact with animals of various types, and will transfer animals to kennels when necessary. As a part of the overall goal of Animal Services, this position will also assist with shelter tasks such as cleaning and showing animals to possible adopters. Distinguishing Features Qualified candidates must have general knowledge of office procedures and proper record keeping, and be proficient with computers. Must have the ability to communicate effectively, use a variety of office equipment, provide excellent customer service to our public, and maintain effective working relationships with other employees. The ideal candidate will be comfortable around various types of animals and have a general knowledge of the proper care and treatment of animals, including safe handling procedures. Requires lifting up tp 10 lbs. occasionally or sitting most of the time. Minimum Education and Experience * Graduation from high school or GED. * At least one year of office/clerical experience required. * Experience with Microsoft Office and database systems . * An equivalent combination of education and experience may be considered for minimum qualification requirements. * Bilingual in Spanish is a plus. Essential Duties and Responsibilities * Creates, updates, and maintains records, both physical and electronic. Scans and e-files daily paperwork. * Ensures all kennel cards are up to date and color coded with volunteer labels. * Maintains and stocks all forms and front office supplies. * Manages cash drawer and makes bank deposits when necessary. * Assist with the training of and oversees the duties of front office volunteers as needed. * Cleans and sanitizes front office area following animal shelter protocols. * Ability to work irregular or extended hours, weekends, and holidays when necessary. * Assist with or handles animals as necessary. * Performs other tasks or duties as assigned to ensure the successful operation of the shelter.

Night Auditor / Front Desk Representative Location: Proximity Hotel, Greensboro, North Carolina Hours: Full Time Proximity Hotel is looking for a friendly and energetic Night Auditor / Front Desk Representative to join their team of enthusiastic hospitality professionals who provide outstanding experiences to the guests they serve in a fast-paced environment. To deliver the type of outstanding experience we provide our guests, we need remarkable individuals who are committed to making a difference. Our common objective is articulated in our mission, which, in summary, is to be of genuine service to our guests, fellow staff members, owners, and the Earth and her people. To find out more about working with us, click here. What are the responsibilities of a Night Auditor / Front Desk Representative? Providing prompt, friendly, attentive service while ensuring that each guest has a delightful experience Answering inquires pertaining to hotel services, travel directions, or making recommendations regarding shopping, dining, or entertainment Conduct nightly audits and reports Acting as a liaison with multiple departments regarding any and all hotel related needs Establishing and maintaining hotel and guest relationships Passionately maintain a high level of cleanliness and safety at all times What Skills and Experience are Desired for a Night Auditor / Front Desk Representative? Schedule availability to include weekdays, weeknights, and weekends - actual schedule to include at least two overnight shifts per week Friendly, energetic, and detail-oriented Passion for hospitality Great interpersonal and communication skills Strong sense of urgency and initiative Ability to retain and recall detailed information Working in a fast-paced, enthusiastic work environment Benefits? Yes. Employee Stock Ownership Plan (ESOP) Health, dental, and vision insurance 401K Voluntary Life Insurance Paid annual leave (vacation, sick, personal, etc.) Family medical leave and domestic partner benefits Industry related continuing education and frame of reference opportunities

Preston Pointe Retirement Community is a premier senior living community located in Morrisville, NC. We offer a luxurious and caring environment for independent living retirees, ensuring personalized service and a variety of upscale amenities and activities. Position: Front Desk Attendant/Concierge Salary: Starting at $15 per hour Work Schedule: Part-Time We are looking for Mondays 4:30 PM -9:00 PM. Benefits: Competitive wages Continued education opportunities Career growth opportunities Job Summary: We are currently in search of a friendly and compassionate Front Desk Attendant/Concierge to join our dynamic team! Preston Pointe is a beautiful, family-owned Independent Living Community for seniors, that has a long and vibrant history of providing the best in “retirement living at its finest.” Key Responsibilities: Answers multi-line phone calls promptly and professionally, providing information and addressing inquiries or directing them to the appropriate person. Greets residents, guests, vendors, etc. Assist in maintaining the cleanliness and organization of the reception and waiting areas. Ensure all guests and vendors are signing into the guest book. Must respond to resident emergency calls as they occur. Must have Microsoft Office skills. All other duties as assigned. Requirements: 18 years or older Ability to communicate effectively, both verbally and in writing Must have strong organizational skills Ability to work with minimal supervision Excellent customer service skills with a patient and kind demeanor Successful background check Pre-employment physical and drug test Application Instructions To apply, please visit our careers page at ********************************** We are a Drug Free Workplace

Triad Lanes in Greensboro, NC is looking for one front desk agent to join our 38 person strong team. We are located on 21 Oak Branch Dr.. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.

Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape. Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage front desk operations, handle administrative tasks, and support the overall functioning of the office. Location: Greensboro, NC On site job Salary Range: $38.500- $49.500 yearly Key Responsibilities Greet and welcome clients, visitors, and employees with a warm and professional demeanor Answer and direct phone calls in a timely and courteous manner Manage the reception area to ensure it is clean, organized, and presentable at all times Schedule and coordinate appointments and meetings for staff members Receive and distribute incoming mail and packages Maintain office supplies inventory by checking stock and placing orders as necessary Assist with administrative tasks such as data entry, filing, and photocopying Skills, Knowledge and Expertise High school diploma or equivalent Proven experience as a Receptionist or in a similar role Proficient in using Microsoft Office suite Excellent verbal and written communication skills Strong organizational and multi-tasking abilities Benefits Competitive salary range: $38.500- $49.500 yearly Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities

Job DescriptionBenefits: Bonus based on performance Flexible schedule Training & development Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. Evenings from 4pm-9pm weekends 9am-3pm Perks of the job: Competitive pay Fast paced work environment Free gym membership So, who are we looking for? Someone with a certain level of social intelligence. You will be working with many different personality types with members and on staff. You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. You work hard and go straight for the goal. You are excited about meeting new people. You have a positive attitude and look forward to helping others

Raines Co. - Your Future is Now! The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. Hours will be either 10pm - 6am or 11pm - 7am. Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box. Sign your initials on the money shift verification form. Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager. Check the computer and make sure your shift has been keyed in and your initials are posted. Regular duties as Night Auditor Check the day's work and correct any errors. Do all check systems Clean the lobby Set up continental breakfast Take reservations and enter into computer Do the audit; following the audit guidelines Responsibility of All Shifts To keep Lobby clean and neat at all times. Follow all rules given to you on the date hired. To complete correctly all daily forms and reports. To know the layout of interior and exterior of property. To know the location of the main gas cut off, water, electrical, and breakers. To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem. To know how to shut the computer down in case of emergency or fire. Have an emergency kit with a flashlight (Know where it is at all times). Know the location of the first aid supplies Know the manager's phone number After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency. Know how to set up the American Disabilities Act (ADA) box. Refer all customers to another Daly Seven property when full at your location. Any additional responsibilities assigned by Supervisor.

Benefits: Bonus based on performance Flexible schedule Training & development Welcome to Fuel Fitness! Front Desk Attendants are the face of the company and have a huge impact on the pace and environment of the gym. You will be the first and last impression for all of our members and potential new members. We are looking for individuals with contagious personalities, desire to improve, passion for fitness, and looking to have a blast at work. Evenings from 4pm-9pm weekends 9am-3pm Perks of the job: • Competitive pay • Fast paced work environment • Free gym membership So, who are we looking for? • Someone with a certain level of social intelligence. • You will be working with many different personality types with members and on staff. • You will need to give the greatest care and best attitude with our members. Someone that looks forward to maintaining high standards. • You work hard and go straight for the goal. • You are excited about meeting new people. • You have a positive attitude and look forward to helping others Compensation: $10.00 per hour

The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area. Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations. As a Front Bar Receptionist, you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, and recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company timekeeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Salon Experience Preferred Job Type: Full-Time, Part Time Availability: Nights and Weekends Required Education: High School or equivalent

Job Details 522 - Durham Hilton - Durham, NC Full Time AnyDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor. Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Front Desk Personnel when need. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Prior hospitality experience preferred, but not required. Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts. Ability to read, listens, and communicates effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Hearing and visual ability to observe and detect signs of emergency situations. PHYSICAL DEMANDS Ability to stand and move throughout front office and continuously performs essential job functions. Stand 95% of shift Lifting up to 25 pounds maximum. Occasional twisting, bending, stooping, reaching, standing, walking. Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Shift: 3pm-11pm Punctuality is a MUST! The Front Desk Agent serves as the first point of contact for guests, playing a key role in creating a positive and welcoming experience from arrival to departure. This position directly influences guest satisfaction, brand perception, and overall operational efficiency through professional service and attention to detail. HOW YOU'LL SHAPE THE EXPERIENCE & FUTURE Greet and welcome guests in a warm and professional manner, setting the tone for an exceptional stay. Manage check-ins and check-outs accurately, ensuring seamless transactions and proper guest record management. Respond promptly to guest inquiries via phone and in person, offering information about hotel amenities and local attractions. Process reservations, payments, and room assignments while maintaining accuracy and confidentiality. Collaborate with housekeeping and maintenance teams to ensure rooms are ready for arrival and guest needs are met quickly. Address and resolve guest concerns with professionalism and empathy to ensure a positive outcome. Maintain a clean, organized, and professional front desk area that reflects the hotel's standards of excellence. Provide concierge support by recommending dining, entertainment, and transportation options. Adhere to all hotel policies, safety, and security procedures. Ability to perform job-related physical activities, including standing or sitting for extended periods, lifting and carrying items as needed, and performing movements such as bending, twisting, and reaching to effectively complete duties. Other duties as assigned. KEY STRENGTHS FOR SUCCESS Exceptional interpersonal and communication skills. High attention to detail and accuracy in handling guest records and financial transactions. Strong multitasking and problem-solving abilities in a fast-paced environment. Customer-focused mindset with a professional and approachable demeanor. Collaborative attitude and ability to work effectively with other departments. Adaptability to flexible scheduling, including weekends and holidays. PROFESSIONAL EXPERIENCE Previous experience in hospitality, customer service, or a front desk role preferred. Proficiency in Microsoft Office; experience with property management systems (PMS) is a plus. Demonstrated success in providing high-quality guest service in a dynamic environment. ACADEMIC BACKGROUND High school diploma or equivalent required. Coursework or degree in hospitality management or a related field preferred. WHAT YOU CAN EXPECT Generous medical, dental, and vision available first of the month following hire date, includes FSA, HSA, and Dependent Care Disability Insurance Life Insurance Employee Assistance Program Supplemental benefits 401k matching Employee discount program Vacation and Sick Time

Part-time Description Full SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS: Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt Strong leadership skills Excellent oral and written communication skills Demonstrated planning and organizational ability Able to prioritize and quickly change direction as needs arise Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System Able to diagnose and repair simple computer problems Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: Provide Customer Service to guests in an intelligent and professional manner Run shift reports/journals from Front Office Systems Prepare daily arrivals/departure reports with a strong focus on guest requests. Makes corrections and adjustments and handles all computer problems that might occur throughout the shift Reviews and corrects discrepancies in the Front Desk System Ensures complete guest satisfaction Completes Guest registration process Must be familiar with computer systems for Guest reservation information processing Must verify and imprint Guest credit cards for authorization Must be well versed in cash handling and accurately balance house bank Assigns guests rooms based on preferences and availability Drives the Revenue Management process by selling rooms at various rates Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution Answers questions in regards to hotel facilities and services Answers the telephone and books reservations Answers Guest inquiries for local directions/events Recommends local area restaurants, points of interest, or needs for transportation Maintains cleanliness of front desk, lobby, and back office Follows up promptly with Guest check-ins, complaints, and other requests Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity Participates in Hotel Safety Committee Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People Duties are subject to change and additional duties may be assigned as needed by the manager on duty Able to drive Company's Vehicle for Guests Transportation to/from Assists with setting up meeting rooms WORK ENVIRONMENT: Flexible work schedule including weekends; this position is referred to as first or second shift. Able to lift 50 lbs Valid Driver's license Sitting, standing, reaching, and bending for extended periods of time.

Position: Part-Time Front Desk Attendant - Racquet Sports Department: Racquet Sports Location: Greensboro Country Club - Greensboro, NC Join Our Team at One of the Nation's Premier Country Clubs Greensboro Country Club is seeking friendly, reliable, and motivated individuals to join our Racquet Sports team. This is an excellent opportunity for college students, young professionals, or retirees who take pride in their work and want to gain hands-on experience in a premier private club environment. As a Front Desk Attendant, you'll be the face of our racquet sports facilities-greeting members, assisting with reservations, and helping keep our vibrant tennis and pickleball operations running smoothly. What You'll Do: Welcome and engage with members in a professional, personable manner Manage court reservations and assist with scheduling lessons and events Maintain an organized and inviting pro shop and front desk area Support racquet sports staff with daily operations and communications Assist with opening and closing procedures, including light cleaning and court preparation Provide outstanding customer service and contribute to a positive team culture What We're Looking For: Dependable and hard-working individuals with a professional, upbeat attitude Excellent communication and interpersonal skills Honest, reliable, and willing to go the extra mile for members and teammates Availability to work varied shifts (8:30 a.m.-3:30 p.m. or 3:00 p.m.-10:00 p.m.) at both club locations Reliable transportation is required Why You'll Love Working Here: Competitive hourly pay ($12/hour) Double time for holidays worked Complimentary daily meal Access to golf on Mondays Employee wellness events and parties 401(k) with company match Great experience in a high-end hospitality environment

Job Description The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area. Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations. As a Front Bar Receptionist, you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, and recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company timekeeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Salon Experience Preferred Job Type: Full-Time, Part Time Availability: Nights and Weekends Required Education: High School or equivalent

Description:Full SUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTION SUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations.Daily operations consists of guest interaction by recording and communicating guest special requests and problems to appropriate department to ensure that they have been addressed in a timely and professional manner.PREREQUISITES/QUALIFICATIONS: Two (2) years previous experience as a Front Desk Rep. for a name brand hotel chain; preference for Marriott, Hilton, and Hyatt Strong leadership skills Excellent oral and written communication skills Demonstrated planning and organizational ability Able to prioritize and quickly change direction as needs arise Working knowledge of FOSSE, Microsoft programming, Excel, Clover, and Micros Restaurant Management System Able to diagnose and repair simple computer problems Skilled in math and able to operate a 10 key by touch DUTIES & RESPONSIBILITIES: Provide Customer Service to guests in an intelligent and professional manner Run shift reports/journals from Front Office Systems Prepare daily arrivals/departure reports with a strong focus on guest requests. Makes corrections and adjustments and handles all computer problems that might occur throughout the shift Reviews and corrects discrepancies in the Front Desk System Ensures complete guest satisfaction Completes Guest registration process Must be familiar with computer systems for Guest reservation information processing Must verify and imprint Guest credit cards for authorization Must be well versed in cash handling and accurately balance house bank Assigns guests rooms based on preferences and availability Drives the Revenue Management process by selling rooms at various rates Handles Guest issues and concerns in a tactful manner and works to achieve a satisfactory resolution Answers questions in regards to hotel facilities and services Answers the telephone and books reservations Answers Guest inquiries for local directions/events Recommends local area restaurants, points of interest, or needs for transportation Maintains cleanliness of front desk, lobby, and back office Follows up promptly with Guest check-ins, complaints, and other requests Interacts in a professional manner with other departments and employees to ensure a good working relationship and hospitable atmosphere for Guests Understand all Emergency procedures for incidents, accidents, fire, safety, or criminal activity Participates in Hotel Safety Committee Ensures the Quality Standards for the hotel brand and Summit Hospitality Group are maintained for Property, Product, and People Duties are subject to change and additional duties may be assigned as needed by the manager on duty Able to drive Company's Vehicle for Guests Transportation to/from Assists with setting up meeting rooms WORK ENVIRONMENT: Flexible work schedule including weekends; this position is referred to as first or second shift. Able to lift 50 lbs Valid Driver's license Sitting, standing, reaching, and bending for extended periods of time. Requirements:

Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during over night hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time. Job Duties: Initial Duties with Guest Service Agent Going Off Duty Count the money drop for the clerk you are relieving. Watch the clerk drop the money in the locked drop box. Sign your initials on the money shift verification form. Count your bank Any shortage should be documented in writing and signed by a desk clerk and auditor. Report shortage to the manager. Check the computer and make sure your shift has been keyed in and your initials are posted. Regular duties as Night Auditor Check the day's work and correct any errors. Do all check systems Clean the lobby Set up continental breakfast Take reservations and enter into computer Do the audit; following the audit guidelines Responsibility of All Shifts To keep Lobby clean and neat at all times. Follow all rules given to you on the date hired. To complete correctly all daily forms and reports. To know the layout of interior and exterior of property. To know the location of the main gas cut off, water, electrical, and breakers. To know the location of master keys, override keys and laundry room keys so the appropriate service can be provided if a guest has a problem. To know how to shut the computer down in case of emergency or fire. Have an emergency kit with a flashlight (Know where it is at all times). Know the location of the first aid supplies Know the manager's phone number After two weeks of training, a trainee will be required to work alone. During the 120-day probationary period the manager will continue to work with trainee a part of each day to improve your proficiency. Know how to set up the American Disabilities Act (ADA) box. Refer all customers to another Daly Seven property when full at your location. Any additional responsibilities assigned by Supervisor.