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Front desk clerk jobs in Salinas, CA

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  • Postal Mail Processor - Paid on the Job Training

    Postal Jobs Source

    Front desk clerk job in San Jose, CA

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Postal Mail Processor - No Experience Required

    Postal Source

    Front desk clerk job in San Jose, CA

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Postal Mail Processor ($24/hr - $39/hr)

    The Postal Service

    Front desk clerk job in San Jose, CA

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Fitness Front Desk Clerk (Full Time & On Call)

    Pebble Beach Resorts 4.5company rating

    Front desk clerk job in Pacific Grove, CA

    The Fitness Front Desk Clerk performs a variety of tasks including reception, sales and maintenance to ensure that facility meets the expectations of guests and members. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * Check guests and members into facility. * Provide world class service with an emphasis on name recognition and member preferences. * Exceptional telephone etiquette when answering calls and assisting with inquiries. * Remind and enforce guests and members of club policies and procedures. * Stay abreast of Beach Club activities/services and have good overall Pebble Beach Resort knowledge. * Open communication with Beach Club management, facility maintenance, and coworkers regarding complaints, requests and feedback that are received up during shift. * Maintain organization and necessary supplies at front desk. * Escorting Resort guests on tour of the facility. * Ability to show members and guests how to use fitness equipment. * Assist with taking activity and restaurant reservations. * Securely manage check out of day use lockers and renting of monthly lockers. * Replenish items at coffee bar and make coffee. * Complete retail sales in POS system with accuracy and integrity. * Book and charge members and guests for training sessions and swim lessons in SMS and POS. * Transact sales, using cash register and credit card machine. * Tally and record daily sales and submit report to night auditor (P.M. only). * Log lost items into Beach Club database. * Replenish supplies in lobby and locker room as necessary. * Maintain cleanliness by picking up discarded items, both inside facility and outside on pool deck. * Fold & stock linens and monitor linen supply as needed. * Set-up for special events which may include moving furniture and other heavy objects. * Remove and replace pool cover. * Assist with parking members' cars and welcoming/assisting outside guests with parking. * Ability to work early mornings, late nights, weekends and holidays. * Uphold Pebble Beach appearance standards. * Attend all departmental meetings and training sessions. * Assist with other duties as assigned by management. * Comply with all Pebble Beach Company safety and health policies and procedures. Desired Skills: * 1-2 years' experience in a customer service business. * Front desk and/or club experience preferred. * Project a positive, professional image with service first focus. * Professional telephone etiquette, organizational skills. * Microsoft office and computer skills. * Valid California driver's license. Why work for Pebble Beach Company: * Competitive Pay: $17.50/hour. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $17.5 hourly 60d+ ago
  • 101003 - Front Desk Clerk

    Valencia Group 3.8company rating

    Front desk clerk job in San Jose, CA

    Job Details Hotel Valencia Santana Row - San Jose, CA Part Time $21.00 - $21.00 HourlyDescription Job Requisition: On-Call Front Desk Agent Hotel Valencia is seeking a dedicated and professional On-Call Front Desk Agent to join our guest services team. In this role, you will serve as the first point of contact for our guests, ensuring a seamless and welcoming experience from check-in to check-out. This position offers a flexible, on-call schedule to support the hotel's needs during peak periods, holidays, and staff absences. You will be responsible for handling guest registrations, reservations, concierge requests, and maintaining accurate guest accounts-all while delivering the highest level of customer service. Schedule & Availability Requirements: This is an on-call position that requires flexibility to work rotating shifts, including weekends and holidays. Shifts may include: 6:00 AM - 2:30 PM 7:00 AM - 3:30 PM 10:00 AM - 6:30 PM 2:00 PM - 10:30 PM Key Responsibilities: Guest Services & Front Desk Operations: Warmly welcome and check in guests, ensuring efficient and accurate service Handle check-outs, payments, and folio review with professionalism Manage reservations and respond to guest inquiries and special requests Provide concierge services such as local area information and recommendations Monitor guest satisfaction and follow up on requests to ensure a positive experience Administrative & Financial Duties: Perform bucket checks and monitor room availability Close shift with proper documentation and financial balancing Process guest charges and distribute billing reports to relevant departments Operate front desk systems (PMS, POS, PBX, etc.) and troubleshoot issues as needed Support coordination between departments (e.g., housekeeping, sales, maintenance) Core Competencies: Exceptional communication and interpersonal skills Ability to assess situations quickly and make sound decisions Strong organizational and multitasking abilities Professional demeanor with a guest-first attitude Accuracy in handling payments and financial records Adaptability to changing demands and a fast-paced environment Work Environment & Physical Requirements: Primarily indoor work with some exposure to outdoor conditions Prolonged standing and walking Frequent bending, reaching, lifting, and carrying items up to 20 lbs Preferred Qualifications: Previous experience in hospitality or a guest-facing role Familiarity with hotel front desk software systems Proven ability to remain calm and efficient under pressure Benefits for On-Call Staff Include: Competitive hourly rate Paid Community Service Days Eligibility for select insurance benefits (based on hours worked and duration of service) Click here to learn more Join our team and be part of a dynamic and guest-focused hospitality experience! Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer Valencia Hotel Group provides equal employment opportunities for all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force. America's Greatest Workplaces for Women 2024 America's Greatest Workplaces for Job Starters 2024 Qualifications Required Qualifications: Strong Communication Skills: Ability to clearly and professionally communicate with guests and team members. Customer Service Mindset: Friendly, approachable, and eager to provide excellent service. Problem-Solving Abilities: Capable of quickly identifying and resolving guest or operational issues. Multitasking & Time Management: Able to handle multiple responsibilities in a fast-paced environment. Basic Computer Skills: Comfortable using hotel systems, email, and other front desk software. Attention to Detail: Ability to accurately process payments, review guest accounts, and complete administrative tasks. Team Player: Works well with colleagues across different departments to ensure a seamless guest experience. Professionalism & Appearance: Maintains a polished and professional demeanor, including proper uniform and name tag. Reliability & Flexibility: Available for a rotating schedule, including weekends and holidays, based on business needs. Preferred Qualifications (Not Required): Previous experience in hospitality, customer service, or front desk operations. Familiarity with hotel reservation systems (PMS), phone systems (PBX), and other front desk technology. Knowledge of hotel services, promotional programs, and local attractions.
    $33k-39k yearly est. 60d+ ago
  • Data Entry Associate

    Quality Talent Group

    Front desk clerk job in Salinas, CA

    Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $18 USD/hr, paid weekly Payments via PayPal or AirTM Access to a free Model Playground to test and interact with leading AI models Flexible, remote work - no contracts or fixed hours Join a global network of experts contributing to AI advancements Incentive payments may apply depending on project terms Requirements Bachelor's degree or currently enrolled Strong analytical and problem-solving skills Ability to develop professional-level prompts Strong writing skills for clear, concise explanations Close attention to detail and accuracy Nice to Have (If Applicable) Background in literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience Interest or background in AI, machine learning, or creative tech tools What You'll Do Adopt a user mindset to create natural, real-world data Use structured rubrics to evaluate and address user needs Review, rank, and evaluate AI outputs for reasoning and problem-solving quality Contribute across multiple projects based on your skills and experience Provide clear written explanations and feedback to improve AI systems Apply now to help shape the future of safe and intelligent AI systems!
    $18 hourly 2d ago
  • Part-time Desk Clerk

    Charities Housing

    Front desk clerk job in San Jose, CA

    Job Description Desk Clerk HOURS PER WEEK: APPROX. 20 HOURS PER WEEK Under the supervision of the Property Manager, the desk clerk is responsible for the security of the public areas of the building. Greet guests, answer questions, and answer the telephone. Monitor the security / TV system screens, walk the property, and report any suspicious activity. Desk clerk is responsible for the clean appearance of the desk area and for enforcing rules regarding the lobby and library areas. Other duties as assigned by the Resident Manager. PREREQUISITES: High School Diploma or equivalent Ability to relate well to residents, guests, and other staff. Must be mature and responsible. Must be able to show they can exercise good judgment. Must be flexible in attitude and work schedule Must have good communication skills and telephone manners. Previous experience of similar type desirable. Demonstrate ability to work alone and follow directions. RESPONSIBILITIES: Be the public person at the front desk. Always present a good appearance (neat and clean). Greet guests and give entry to vendors or those (other than residents) visiting the property. Answer questions, give information regarding application and unit availability, answer the telephone, and take messages that are legible and complete in content. Observe the TV security monitors and report any suspicious activity. In the event of an emergency, respond to the appropriate service by calling 911 and then the Property Manager. Enforce policy regarding after hours guests. Register all overnight guests. Enforce prohibition against eating food in the lobby area and make sure that all litter is picked up immediately. Notify the janitor for large clean-up needs. Perform other duties as requested by the Resident Manager PHYSICAL REQUIREMENTS: Computer use. Sitting at desk for extended periods of time. The ability to lift/move/carry up to and including 50 pounds. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. This position will remain open until it is filled. If we receive resumes from qualified candidates we reserve the right to start the hiring process at any time. Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. Job Posted by ApplicantPro
    $33k-42k yearly est. 7d ago
  • Front Desk

    Advance Services 4.3company rating

    Front desk clerk job in Gilroy, CA

    As a Front Desk Admin, you will be responsible for creating a welcoming environment for patients while managing administrative and clerical duties. This role serves as the first point of contact for patients and plays a key role in ensuring efficient office operations and excellent patient service. Must have 1 year experience in Dental field. Answer phone calls, schedule appointments, and manage the appointment calendar. Communicate effectively with dental staff regarding patient flow and scheduling. Keep the reception area clean, organized, and professional Other duties may apply. Pay: Varies depending on experience Shift: Mon-Fri 8am-4:30pm Why work for Advance Services, Inc. Advance Services is for and about people; we are your employment specialists. Enjoy our easy application process. You NEVER pay a fee! Weekly pay. Fun Safety and attendance incentives. Health Benefits to keep you and your family healthy. Great Referral Incentives. Advance Services partners with the top companies in the area! Apply for this job by clicking the apply button. You will be directed to our website, *********************** Please select a branch near you or call our office at ************ Stop in and see our experienced, bilingual, and friendly staff today at 8021 Kern Ave., Gilroy, CA 95020 Advance Services is an equal opportunity employer #cm3
    $39k-51k yearly est. 3d ago
  • Front Desk Attendant - Special Swing Shift

    Amigos de Guadalupe

    Front desk clerk job in San Jose, CA

    Job DescriptionFront Desk Attendant for Interim Housing Program TITLE: Front Desk Attendant SCHEDULE: Saturday-Wednesday 6 PM-2:30 AM REPORTS TO: Program Manager CLASSIFICATION: Non-exempt, Full-Time with eligibility for medical, dental, and vision health benefits as well as 401k plan eligibility COMPENSATION: $30 per hour Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Rationale: Amigos de Guadalupe is looking for an experienced Front Desk Attendant to serve in its hotel program. As the first point of contact that all clients and visitors see upon arrival, the front desk attendant checks guests in and out of their rooms, distributes room keys, and answers questions. This person serves as a support to case managers to achieve the program and individual family goals of the program. The successful candidate will be able to demonstrate team leadership skills, the ability to form and maintain, and support a team dedicated to the Mission of Amigos and the program goals and objectives of the program. Essential Duties: Perform all check-in and check-out tasks Create room keys for new guests Manage email reservations Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Respond to clients' concerns and repairs in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of guest enrollment Serve as a physical presence by making regular walk-throughs of the site Monitor premises and personnel by walking the site property, monitoring surveillance equipment, and observing access points Investigate security breaches, incidents, and suspicious behavior/activity in a timely manner Send reports on breaches, incidents, and suspicious behaviors/activities to management at the end of each shift Verify guests enrollment into the program before allowing entrance into the property without a key Demonstrated ability to think quickly and de-escalate situations that arise Contribute to team effort by accomplishing related tasks that may be assigned Work Hours Swing shift - 6:30 pm - 2:30 am Qualifications and Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Customer service attitude Excellent communication and organizational skills Must be able to stand for up to 4 hours Must be able to lift up to 15 lbs. Basic computer skills Strong interpersonal, verbal, and written communication skills Excellent sense of judgment Can stay alert at all times Valid Driver's License Education and Experience Requirements High School Diploma or equivalent required; AA or BA degree preferred Front desk or receptionist experience or equivalent Powered by JazzHR 8xoHeMM2w4
    $30 hourly 13d ago
  • Front Desk Agent

    Portola Hotel & Spa 3.7company rating

    Front desk clerk job in Monterey, CA

    Job Details Monterey, CA Full Time $20.75 - $21.88 Hourly AnyDescription JOB DESCRIPTION: The Front Desk Agent is responsible for greeting and registering hotel guest, settling guest accounts, insuring the overall comfort and well-being of our clients, all while providing four diamond service. THE ESSENTIAL JOB FUNCTIONS OF THIS JOB ARE: • Greet guests in a friendly manner and follow check in procedures. • Handle incoming telephone calls and other guest communication in a discreet fashion. • Take payments and post accurately to guest accounts. • Follow set polices regarding cash handling. • Communicate with other departments in a friendly and professional manner. • Be aware of local attractions and restaurants and make recommendations to guests. • Accurately communicate with other shifts regarding issues arising from day to day operations. • Provide gracious and efficient telephone service as it relates to general PBX services. Calls should be answered promptly and knowledgeably, always ensuring complete and accurate information. • Demonstrate complete knowledge at all times of: all hotel features/services, hours of operation, all room types, numbers, layout, décor, appointments and location, all room rates, special packages and promotions, daily house count and expected arrivals/departures, room availability status for any given day, and scheduled daily group activities. • Communicate services and amenities of the hotel to guests. • Assist with Concierge services. • Log all guest service requests and follow through to ensure requests are met. • Access the hotel property management system (Opera). • Complete additional duties as assigned by the Front Office Management. • Support safe work habits and contribute to a safe working environment at all times. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. Job responsibilities can change according to the operational needs of the business. The Ideal Candidate will: • Display a friendly, energetic, personable demeanor and have a passion for great customer service, with a customer-first mentality. • Have strong inter-personal skills and enjoy working in a team-environment and building great relationships with their coworkers. • Must approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner. • Must be effective at authentic listening skills to, understanding, and clarifying concerns raised by employees and guests alike. • Must be able to maintain confidentiality of information. • Be able to work quickly, embrace and learn new information, multi-task and incorporate feedback into personal performance. • Have the ability to perform various physical tasks during the work shift; strong and quick problem-solving ability. • Have strong communication skills, written and verbal. • Possess excellent technical, conceptual, and financial skills. • Must be able to work a flexible schedule that may include nights, weekends and holidays based upon company needs. SHIFT AVAILABILITY: 2PM - 10:30PM 2:45PM - 11:15PM ADDITIONAL RESPONSIBILITES: Knowledge of the entire hotel safety procedures to ensure the safety and security of our guests and employees. Qualifications EDUCATIONAL / CERTIFICATION / LICENSE REQUIREMENTS: High School Diploma or equivalent - Required REQUIRED KNOWLEDGE, SKILLS, & ABILITIES: • Proficiency in using various computer software programs, Microsoft Work, Excel, Outlook, and PowerPoint, and general office equipment • Detail oriented and comfortable working in a fast-paced environment • Excellent time management and organizational skills PREVIOUS EXPERIENCED REQUIRED: Minimum two (2) years Hospitality experience preferred.
    $20.8-21.9 hourly 60d+ ago
  • Front Desk Agent

    Bmvhotels LP

    Front desk clerk job in Gilroy, CA

    Job DescriptionBenefits/Perks Flexible Scheduling Career Advancement Opportunities We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately. The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations. Your goal is to provide guests with an exceptional customer service experience. Responsibilities: Monitor the maintain knowledge of hotel operations and activities Take reservations and answer questions via phone, email, and in-person Build rapport with guests and identify their needs through friendly conversation and open-ended questions Describe the features and amenities of guest rooms Ensure compliance with health and quality standards Qualifications: Friendly and outgoing personality Familiarity with hospitality industry standards Proficient in English; knowledge of other languages is a plus Computer literacy Able to resolve issues with a customer-focused orientation Able to lift 30 pounds
    $33k-41k yearly est. 21d ago
  • Front Desk Agent - $18 per hour - Santa Cruz Hilton

    Huntremotely

    Front desk clerk job in Santa Cruz, CA

    What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
    $33k-41k yearly est. 1d ago
  • Urgently Hiring Postal Mail Processor -$72.4k average pay

    The Postal Service

    Front desk clerk job in Santa Cruz, CA

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Postal Mail Processor - Hiring Nationwide

    Postal Source

    Front desk clerk job in Santa Cruz, CA

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Postal Mail Processor - No Experience Required

    Postal Jobs Source

    Front desk clerk job in Santa Cruz, CA

    POSTAL MAIL PROCESSOR NO EXPERIENCE REQUIRED - PAID TRAINING PROVIDED - JOB SECURITY The Postal Service is the largest government related agency in terms of employees. The Postal Service currently employs nearly 1 million people and is hiring nationwide. There is NO experience required, paid training is provided for all job openings. There are MANY different positions available. The job openings range in starting salary from $24.63 to $39.27/hour, $72,400/year average pay with full benefits. Benefits include medical and dental insurance, paid vacations, paid sick leave, 10 paid holidays, life insurance, and a retirement plan. Postal Service employment also includes career advancement, good working conditions, and GREAT job security. The Postal Service is the largest government related agency in terms of employees, currently employing nearly 1 million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service is currently hiring and there are MANY different positions available. The Postal Service has excellent and challenging employment opportunities. Postal Service employment includes great pay, good working conditions, career advancement, and job security that can lead to a lifetime career. To qualify for employment, you must be 18 years of age or older, have a high school diploma or a GED (NO college required) and be a U.S. citizen (or have a Green card). Postal Service operations are wide ranging from Mail Processing, handling and sorting mail to sales and marketing teams that work with commercial customers. Postal facilities process a large volume of mail. Mail Processor is one of the most important jobs of the Postal Service. Mail Processors sort mail and handle the mail, so that it can be moved to the next destination. There are specific individuals that are responsible for shipping and receiving mail. The Postal Service currently employs nearly 1 Million people. There are many employment opportunities with the Postal Service from entry level to management. Certain career fields exist in most or all of its departments. Fields such as Mail Processor, administrative, general office, accountant, administrative assistant, auditor, bookkeeper, office assistant, secretary, staff assistant, typist, etc. To allow a better understanding of the Postal Service Mail Processor position, the following is a brief description. Mail Processor - Performs a variety of functions to accomplish the processing of mail. Functions may include the sorting and handling of mail and preparing mail for shipment to the next destination. The Postal Service was created over 200 years ago and is the largest agency in terms of employees, currently employing nearly 1 Million people. There are retail locations, mail distribution centers and Postal hubs within the Postal Service's operations. The Postal Service operates over 30,000 post office location. Over 600 million pieces of mail are delivered by the Post Office to as many as 142 million different delivery points. This totals over 170 billion pieces of mail being delivered annually. The Postal Service operates over 200,000 vehicles and has the largest vehicle fleet in the world. Most of the fleet is right hand drive for easier mail delivery. Labor Services is a private employment service that offers assistance in gaining employment and is not affiliated with the USPS. The Postal Service employs nearly 1 million people and is currently hiring nationwide and there are many positions available. There is no experience required. Postal Service employment includes great pay and benefits, good working conditions, career advancement, and great job security that can lead to a lifetime career. The Postal Service is an equal opportunity employer.
    $24.6-39.3 hourly 1d ago
  • Front Desk Clerk - The Lodge (Full Time)

    Pebble Beach Resorts 4.5company rating

    Front desk clerk job in Pacific Grove, CA

    The Front Desk Clerk is responsible for checking guests in and out of the hotel. Extensive use of the phone is required as is a tremendous amount of one-on-one contact with the guests. Ability to stay well informed and knowledgeable about hotel and local activities, restaurants, services and other attractions. Computer literate and previous experience with property management system preferred. Company Background: For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts. This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share. Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach. The company also operates five renowned golf courses: Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay. Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility. It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee. Essential Duties & Responsibilities: * Register guests and enter registration information into computer. * Answer telephones, providing information about room rates, packages and various resort amenities. * Complete check-out process, print bill and answer any questions about charges. * Describe various room locations and types to guests and telephone inquiries. * Cash guest checks and handle credit card transactions according to current policies. * Provide current and detailed information about all hotel departments, services and hours. * Post charges according to current procedures. * Keep an accurate cash bank, making change and handling cash transactions. * Check that gratuity charge is correctly entered in room charges. * Run required reports, including "down time" printout of all guest information and VIP arrival lists. * Call housekeeping about "no-shows" and late checkouts. * Prepare coupons for meals or packages for next day arrivals. * Check registration cards for missing, inaccurate or incomplete information. * Print registration card for next day arrivals. * Ability to operate independently during overnight hours with minimal staff * Resolve various guest issues when acting as Supervisor on Duty during overnight hours * Comply with all Pebble Beach Company safety and health policies and procedures. Absolutely Required Skills: * Attention to detail required. * Basic math and accounting skills. * Excellent telephone etiquette and interpersonal skills required. * Basic clerical skills in order to assist guest with business needs. Desired Skills: * Some customer service and/or hotel experience preferred. * High school diploma or equivalent and some college preferred. Why work for Pebble Beach Company: * Competitive Pay: $17.00/hour plus service charges. * Enjoy world-class health and wellness benefits. For Full Time employees, comprehensive medical, dental, vision, and life insurance is available. In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost. * Prepare for your future. You will be eligible to participate in our 401(K) retirement program. Pebble Beach Company will match $.75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation. In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year. * We encourage YOU to be our guest. You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa. In addition, Hotel discounts are also available during select seasons. * Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club. * Grow your career with Pebble Beach. We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career. * Lunch is on us. Enjoy a complimentary meal during your shift in our Employee Dining Room. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $17 hourly 35d ago
  • Part-time Desk Clerk

    Charities Housing

    Front desk clerk job in San Jose, CA

    Desk Clerk HOURS PER WEEK: APPROX. 20 HOURS PER WEEK Under the supervision of the Property Manager, the desk clerk is responsible for the security of the public areas of the building. Greet guests, answer questions, and answer the telephone. Monitor the security / TV system screens, walk the property, and report any suspicious activity. Desk clerk is responsible for the clean appearance of the desk area and for enforcing rules regarding the lobby and library areas. Other duties as assigned by the Resident Manager. PREREQUISITES: High School Diploma or equivalent Ability to relate well to residents, guests, and other staff. Must be mature and responsible. Must be able to show they can exercise good judgment. Must be flexible in attitude and work schedule Must have good communication skills and telephone manners. Previous experience of similar type desirable. Demonstrate ability to work alone and follow directions. RESPONSIBILITIES: Be the public person at the front desk. Always present a good appearance (neat and clean). Greet guests and give entry to vendors or those (other than residents) visiting the property. Answer questions, give information regarding application and unit availability, answer the telephone, and take messages that are legible and complete in content. Observe the TV security monitors and report any suspicious activity. In the event of an emergency, respond to the appropriate service by calling 911 and then the Property Manager. Enforce policy regarding after hours guests. Register all overnight guests. Enforce prohibition against eating food in the lobby area and make sure that all litter is picked up immediately. Notify the janitor for large clean-up needs. Perform other duties as requested by the Resident Manager PHYSICAL REQUIREMENTS: Computer use. Sitting at desk for extended periods of time. The ability to lift/move/carry up to and including 50 pounds. This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. This position will remain open until it is filled. If we receive resumes from qualified candidates we reserve the right to start the hiring process at any time. Charities Housing is an equal opportunity employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Charities Housing is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.
    $33k-42k yearly est. 60d+ ago
  • Front Desk Attendant - Special Swing Shift

    Amigos de Guadalupe

    Front desk clerk job in San Jose, CA

    Front Desk Attendant for Interim Housing Program TITLE: Front Desk Attendant SCHEDULE: Saturday-Wednesday 6 PM-2:30 AM REPORTS TO: Program Manager CLASSIFICATION: Non-exempt, Full-Time with eligibility for medical, dental, and vision health benefits as well as 401k plan eligibility COMPENSATION: $30 per hour Agency Description: Inspired by the power of our vibrant, determined community, our vision at Amigos de Guadalupe (“Amigos”) is to bring about transformational change in East San José. At Amigos, we ensure that the basic needs of our community are met, deliver high-quality programs, and mobilize and organize for justice. We do this by providing housing and rental assistance, mental health services, immigration legal services, education programs, and community organizing programs that advocate for systems change. Rationale: Amigos de Guadalupe is looking for an experienced Front Desk Attendant to serve in its hotel program. As the first point of contact that all clients and visitors see upon arrival, the front desk attendant checks guests in and out of their rooms, distributes room keys, and answers questions. This person serves as a support to case managers to achieve the program and individual family goals of the program. The successful candidate will be able to demonstrate team leadership skills, the ability to form and maintain, and support a team dedicated to the Mission of Amigos and the program goals and objectives of the program. Essential Duties: Perform all check-in and check-out tasks Create room keys for new guests Manage email reservations Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Respond to clients' concerns and repairs in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs Maintain updated records of guest enrollment Serve as a physical presence by making regular walk-throughs of the site Monitor premises and personnel by walking the site property, monitoring surveillance equipment, and observing access points Investigate security breaches, incidents, and suspicious behavior/activity in a timely manner Send reports on breaches, incidents, and suspicious behaviors/activities to management at the end of each shift Verify guests enrollment into the program before allowing entrance into the property without a key Demonstrated ability to think quickly and de-escalate situations that arise Contribute to team effort by accomplishing related tasks that may be assigned Work Hours Swing shift - 6:30 pm - 2:30 am Qualifications and Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS Customer service attitude Excellent communication and organizational skills Must be able to stand for up to 4 hours Must be able to lift up to 15 lbs. Basic computer skills Strong interpersonal, verbal, and written communication skills Excellent sense of judgment Can stay alert at all times Valid Driver's License Education and Experience Requirements High School Diploma or equivalent required; AA or BA degree preferred Front desk or receptionist experience or equivalent
    $30 hourly Auto-Apply 60d+ ago
  • Data Entry Associate

    Quality Talent Group

    Front desk clerk job in San Jose, CA

    Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $18 USD/hr, paid weekly Payments via PayPal or AirTM Access to a free Model Playground to test and interact with leading AI models Flexible, remote work - no contracts or fixed hours Join a global network of experts contributing to AI advancements Incentive payments may apply depending on project terms Requirements Bachelor's degree or currently enrolled Strong analytical and problem-solving skills Ability to develop professional-level prompts Strong writing skills for clear, concise explanations Close attention to detail and accuracy Nice to Have (If Applicable) Background in literature, creative writing, history, philosophy, theology, etc. Prior writing or editorial experience Interest or background in AI, machine learning, or creative tech tools What You'll Do Adopt a user mindset to create natural, real-world data Use structured rubrics to evaluate and address user needs Review, rank, and evaluate AI outputs for reasoning and problem-solving quality Contribute across multiple projects based on your skills and experience Provide clear written explanations and feedback to improve AI systems Apply now to help shape the future of safe and intelligent AI systems!
    $18 hourly 1d ago
  • Front Desk Agent Night Audit- Hotel

    Bmvhotels LP

    Front desk clerk job in Gilroy, CA

    Job Description FRONT DESK AGENT REPORTS TO: Front Office Manager Represents the hotel to the guest throughout all stages of the guest's stay. Determines a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assign rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established creditchecking procedures. Places guest and room information in the appropriate front desk racks and communicates this information to the appropriate hotel personnel. Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work. Maintains guest room key storage and maintains and supervises access to safe deposit boxes. Must be sales driven. Presents options and alternatives to guests and offers assistance in making choices. Know the location and types of available rooms as well as activities and services of the property. DUTIES AND RESPONSIBITILITES: Registers guests and assigns rooms. Accommodates special requests whenever possible. Assists in pre-registration and blocking of rooms for reservations. Uses suggestiveselling techniques to sell rooms and to promote other services of the hotel. 4. Takes same day reservations and future reservations when necessary. Knows cancellation procedures. 5. Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral. 6. Processes reservations from the sales office, other hotel departments, and travel agents. 7. Maintains a thorough knowledge of the room rack locations, types of rooms, room rack operations, package plans, and discounts. 8. Knows the credit policy of the hotel and how to code each reservation. 9. Prepares letters of confirmation. 10. Understands the hotel's policy on guaranteed reservation, and noshows. 11. Processes advance deposits on reservations. 12. Tracks future, room availabilities on the basis of reservations. 13. Prepares expected arrival lists for front office use. 14. Assists in pre-registration activities when appropriate. 15. Monitors advance deposit requirements. 16. Makes sure that files are kept up to date. 17. Answers letters of inquiry regarding rates and availability. Processes guest checkouts. Reads and initials the pass-on log.. Is aware of daily activities and meetings taking place in the hotel. 20. Attends department meetings. 21. Answers incoming calls. 22. Directs call to guest rooms, staff, or departments through the switchboard or PBX system. 23. Places outgoing calls. 24. Takes and distributes messages for guests 25. Logs all wakeup call requests and performs wakeup call services. 26. Provides information about guest services to guests. 27. Answers questions about hotel events and activities. 28. Understands PBX switchboard operations. Summarizes results of operations for management. 30. Understands principles of auditing, balancing, and closing out account 31. Knows how to operate posting machines and other front office equipment. Understands and knows how to perform checkin and checkout procedures. 33. Coordinates room status updates with the housekeeping department by notifying housekeeping of all checkouts, late checkouts, early checkins, special requests, and partday rooms. 34. Thoroughly understands and adheres to proper credit, checkcashing, and cash handling policies and procedures. 35. Posts and files all charges to guest, master, and city ledger accounts. Obtains the house bank and keeps it balanced. Completes cashier preshift supply checklist. Takes departmental machine readings at the beginning of the shift. Post charges to guest accounts. Transfers guest balances to other accounts as required. Settles guest accounts. Handles cash, traveler's checks, personal checks, credit cards, and direct billing requests properly 43. Posts nonguest ledger payments. 44. Makes account adjustments. 45. Disperses guest records upon checkout. 46. Transfers folios paid by credit card to each credit card's master file. Transfers folios charged to the nonguest ledger to each company's master file. Balances department totals at the close of the shift. 49. Balances cash at the close of the shift. 50. Manages safe deposit boxes. Understands room status and room status tracking. Knows room locations, types of rooms available, and room rates. Knows how to use all front office equipment. Follows procedures for issuing and closing safe deposit boxes used by guests. 55. Maintains the cleanliness and neatness of the front desk area. 56. Understands that business demands sometimes make it necessary to move employees from their accustomed shift to other shifts. Uses proper telephone etiquette. 58. Uses proper mail, package, and message handling procedures. 59. Reports any unusual occurrences or requests to the manager or assistant manager. 60. Knows all safety and emergency procedures. Is aware of accident prevention policies. Posts room charges and taxes to guest accounts. Processes guest charge vouchers and credit card vouchers, Transfers charges and deposits to master accounts. Verifies all account postings and balances. Monitors the current status of coupon, discount, and other promotional programs. Prepares a summary of cash, check, and credit card activities. 67. Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy Develops and maintains all aspects of the hotel's reservations, check-in, and check-out system directed toward the maximization of profit. Maintain cleanliness of Front Lobby Area. Vacuuming, mopping and sweeping when possible and necessary. Empting of front office trash. Attend to breakfast/evening reception bar tasks when necessary. 72. Promotes goodwill by being courteous, friendly, and helpful to guests, managers, and fellow employees. 73. Other duties as requested PREREQUISITES: Education: High school graduate or equivalent. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Must be able to speak and understand the primary language(S) Used by guests who visit the workplace. Experience: Previous hotelrelated experience desired. Physical: Requires fingering, grasping, writing, standing, sitting, walking, repetitive motions, hearing, driving, Signature Date Visual activity, and may on occasion have to lift and carry up to 40 pounds.
    $33k-41k yearly est. 12d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Salinas, CA?

The average front desk clerk in Salinas, CA earns between $27,000 and $42,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Salinas, CA

$33,000
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