Front desk clerk jobs in Waldorf, MD - 798 jobs

Customer Support Entry: 9:30 - 6:00 pm shift but negotiable for schedules i. Answer calls in a dynamic IT operations environment; supporting multiple agencies ii. Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system iv. Create and maintain knowledge articles in the agency's knowledge management system on a daily basis v. Provide a high level of customer service to end users on a daily basis vi. Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets ix. Collaborate with the IT leadership team to select and implement cost-effective technology for District x. Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests xi. Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources CONTRACT JOB DESCRIPTION Responsibilities: 1. Provide technical assistance to computer system users on a variety of issues. 2. Identifies, researches, and resolves technical problems. 3. Responds to telephone calls, email and personnel requests for technical support. 4. Documents, tracks, and monitors the problem to ensure a timely resolution. 5. Has knowledge of commonly used concepts, practices, and procedures within a particular field. 6. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. 7. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. 8. Provide service and preventive maintenance activities on terminals, printers, personal computers basic knowledge of electrical/mechanical principles and basic electronics. 9. Reads and comprehends technical service manuals and publications. 10. Knowledge of basic mathematics to read and understand various gauges, meters, and measurement devices. 11. Able to diagnose and repair products by replacing worn or broken parts, and making technical adjustments. 12. Makes appropriate use of reference publications and diagnostic aids in resolving technical problems. 13. Strong communication skills. 14. Assists in coordination of changes, upgrades and new products, ensuring systems shall operate correctly in current and future environment. 15. Provides accurate and complete answers to general use and 35 administrative environment questions in a timely manner. 16. Implements shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. 17. Communicates accurate and useful status updates. 18. Manages and reports time spent on all work activities. 19. Ability to work in a team environment. Minimum Education/Certification Requirements:A+ Certification Compensation: $22.00 - $25.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

About Us IHG Hotels & Resorts is one of the largest hotel companies in the world and one of the world's leading hotel and resort companies with a family of 19 brands. Our purpose - True Hospitality for Good - comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights. Five visionary brands - InterContinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels - make up our luxury collection. Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travelers in over 430 hotels and resorts in 100 countries around the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guestsunforgettable and unparalleled experiences. About the hotel The Willard InterContinental Washington, DC is one of the most iconic hotels in the Nation's Capital. Since 1818, the Willard InterContinental Hotel has played host to the world's social and political elite. Often referred to as the ‘Residence of Presidents', The Willard has welcomed U.S. presidents, foreign dignitaries and celebrities, as well as has been the site of many historic moments in U.S. history. Located in the heart of the nation's capital on Pennsylvania Avenue, the Willard continues to be the hotel of choice for heads of state and leaders of the world's business, cultural, social and political sectors. About the Front Desk Agent position First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day Every day is different, but you'll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying a step of our guests' needs to anticipate requests and offer tailored recommendations Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations What we need from you Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. The hourly pay rate for this role is $26.27. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Join Our Front Desk Team at Hyatt Place National Mall! Working at the Hyatt Place National Mall hotel offers a unique opportunity to be part of a vibrant and dynamic environment in the heart of Washington D.C. Employees are surrounded by world-renowned attractions such as the Smithsonian museums, and historical landmarks, providing an enriching and educational backdrop to their daily work. The hotel's prime location also means easy access to exciting entertainment options like concerts at The Anthem, waterfront dining experiences, and strolls along the nearby District Wharf. Joining the team at Hyatt Place National Mall means being part of a community that values exceptional guest experiences and offers a stimulating and rewarding workplace. Front Desk Agent Compensation: Salary Range - $23.00 - $25.00 per hour Position Summary Front Desk Agents play a crucial role in guest services by handling room reservations, providing information and services to guests, and processing payments. They are responsible for ensuring a smooth check-in and check-out process, addressing guest inquiries and concerns, and maintaining accurate records of transactions. Additionally, Front Desk Agents assist with coordinating guest requests, managing room assignments, and ensuring that all guest needs are met promptly and efficiently. Their role is essential in creating a welcoming and positive experience for all hotel visitors. Essential Duties Guest Check-In/Out: Efficiently check guests in and out according to hotel and brand standards. Guest Information: Inform guests about hotel facilities, policies, and procedures. Provide local tourist information. Phone Management: Operate the hotel phone system, transfer calls, and accurately take messages. Reservations: Manage guestroom reservations, including taking, modifying, and canceling bookings. Guest Inquiries: Address guest inquiries, requests, and complaints, coordinating with other departments as needed. Cashier Duties: Handle cashier tasks and posting charges to guest accounts. Maintenance Coordination: Notify housekeeping and maintenance of any reported issues with guestrooms or hotel grounds. Security Procedures: Follow in-house procedures to ensure the security of guests and employees, and be familiar with emergency procedures. Front Office Cleanliness: Maintain the cleanliness and organization of the Front Office area. Additional Responsibilities Flexible Scheduling: The hotel operates 24/7. Employees may need to work shifts outside their preferred or usual hours to meet business demands. Policy Adherence: Adhere to all work rules, procedures, and policies established by the hotel, including those in the employee handbook. Skills and Abilities Communication: Strong communication and interpersonal skills. Stamina: Ability to stand for extended periods & ability to lift, push, pull 50 pounds Adaptability: Ability to work in a fast-paced environment. Composure: Maintain control and exhibit good judgment in difficult situations Benefits and Perks Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify We also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently. If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.

Overall responsibility: As a Data Steward for Deposits business, you will be responsible for maintaining the quality, integrity, and usability of Deposits data. You'll serve as a liaison between business units and IT to support effective data governance, ensure regulatory compliance, and improve the overall data environment. This role is ideal for someone with hands-on experience in data management who is ready to take ownership of critical data domains and play a strategic role in advancing data maturity within a member-focused financial institution. ESSENTIAL FUNCTIONS: Key Responsibilities: · Monitor and improve data quality across systems, including core banking, lending, CRM, and reporting platforms. · Work with business stakeholders to define and manage data standards, definitions, and classifications. · Identify data issues and partner with business, IT, Tech and other platform teams to resolve root causes. · Maintain and enhance data dictionaries, metadata repositories, and business glossaries. · Support and contribute to data governance initiatives, policies, and procedures. · Collaborate with compliance and audit teams to ensure adherence to data privacy and regulatory requirements (e.g., NCUA, GLBA, CCPA). · Provide training and guidance to business users on data best practices and governance processes. · Participate in or lead data quality projects and initiatives aligned with strategic goals. · Assist with the implementation and adoption of data management tools. Requirements KNOWLEDGE SKILLS & ABILITIES POSITION REQUIREMENTS: Minimum Education/Experience Bachelor's degree in Information Systems, Data Management, Business Analytics, or related field, plus 3-5 years of experience in data stewardship, data governance, or data. Company / Industry Knowledge: Prior experience in banking, credit union or financial services industries is strongly preferred. Other Experience: · Solid understanding of data quality frameworks, governance principles, and data lifecycle management. · Proficiency in SQL and Microsoft Excel and experience with Power BI, Tableau, Ataccama. · Familiarity with core banking systems and financial data structures. · Strong analytical thinking, attention to detail, and problem-solving skills. · Excellent communication skills and ability to collaborate across departments. · Understanding of relevant data privacy and regulatory compliance requirements. Preferred: · Experience working in a credit union or financial institution. · Certifications such as Certified Data Management Professional (CDMP) or equivalent.

Job Title: Data Standards SME Clearance Required: Active TS/SCI with CI Polygraph What You Will Do Manage the full lifecycle of IC data standards, including requirements definition, standards development, implementation, governance, sustainment, and planned retirement. Implement metadata, semantic, and structural standards to enable interoperability, data discovery, and reuse across IC elements, ICDS, and Services of Common Concern (SoCC). Define and apply data quality frameworks (e.g., completeness, accuracy, timeliness, lineage, provenance) and automated validation rules for shared mission and enterprise data assets. Support the selection, configuration, and governance of tools that enable automated standards adoption and compliance, including: Data catalogs and metadata repositories Schema registries and validation engines Data lineage and impact analysis tools Develop and deliver training materials, playbooks, and reference architectures to support enterprise-wide adoption of data standards. Lead change management efforts, including stakeholder engagement, communications, and adoption metrics, to drive consistent implementation across agencies. Establish and monitor KPIs, maturity models, and dashboards to measure standards adoption, compliance, and operational effectiveness. Engage with senior IC technical leadership (CDO, CTO, CIAO, CIO) to drive consensus, resolve conflicts, and align standards with mission and enterprise priorities. Lead and coordinate cross-functional technical working groups and interagency forums to advance IC-wide data standardization. Author technical documentation, white papers, governance artifacts, and strategic roadmaps supporting IC data standards initiatives. Support alignment with IC Directives, IC Data Strategy, Zero Trust data principles, and IC IT Ecosystem integration. What You Will Need Active TS/SCI clearance with CI Polygraph (required at time of hire). Bachelor's degree in information systems, Computer Science, Data Science, Engineering, or related field. 8+ years of experience supporting Intelligence Community programs, including enterprise or cross-agency initiatives. Demonstrated experience managing data standards lifecycles (development, implementation, governance, and retirement). Strong knowledge of metadata standards, semantic interoperability, ontologies, and controlled vocabularies, such as: Experience implementing data quality frameworks, validation rules, and compliance monitoring. Hands-on or governance-level familiarity with data standards tooling, such as: Experience defining and tracking KPIs, dashboards, and maturity assessments for data standards programs. Proven ability to lead technical projects and cross-functional teams in complex IC environments. Demonstrated ability to brief, influence, and collaborate with senior technical executives. Excellent written and verbal communication, facilitation, and stakeholder engagement skills. What Would Be Nice to Have (Differentiators that stand out) Master's degree in data management, Data Architecture, Systems Engineering, or related field. Experience supporting IC-wide or ODNI-led data initiatives. Certifications such as: Certified Data Management Professional (CDMP) PMP or PgMP CISSP (for governance/security alignment) Familiarity with IC data governance bodies, interoperability initiatives, and IC Capability Requirements processes. Experience aligning data standards with: Zero Trust data principles IC Data Reference Architecture ICD 501, ICD 121, or related IC policy Experience with performance measurement, reporting, and visualization tools supporting data governance programs. Technologies & Frameworks of Interest (Exposure vs. Hands-On Varies): Data catalogs, metadata repositories, schema registries Data quality, lineage, and validation platforms Enterprise data governance frameworks (e.g., DMBOK) Secure IC cloud or hybrid environments Dashboarding and reporting tools (e.g., Tableau, Power BI)

Schulte Companies is seeking an energetic, experienced, and hands on Guest Service Representative to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team! What's in it for you? When you join Schulte Companies you'll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! Schulte Companies provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to: Work Today, Get Paid today, with Daily Pay! Free Telemedicine and Virtual Mental Health care access for all Associates starting day one! Multiple Health Insurance and Life Insurance options 401k Plan + Company Match for eligible associates Paid Time Off Holiday Pay Pet Insurance Employee Assistance Program Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more! Our Company: Schulte Companies is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants. JOB DUTIES AND RESPONSIBILITIES Greets guests as they arrive, focus on personal recognition Reviews arrival lists daily and assists in preparing and assembling welcome amenities Escort VIPs to room and check them in prior to arrival Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed Responsible for issued bank. Count bank at beginning and end of shift. Ensure that all cash drops are done in accordance to with proper cash handling procedures and report all cash over/ shorts to management. Keep front desk area clean and organized. Assisting with lobby activation as needed. Utilize proper procedures when handling guest PPI data. Follow checklist when going through check in or check out with guest. Always retrieve necessary identification documents and form of payment upon arrival. Attends promptly to guest needs and inquiries Perform various other duties as assigned Perform various other duties as assigned to meet business objectives EDUCATION AND EXPERIENCE Minimum of one (1) year in Front Desk Operations In-depth knowledge of hotel Front Desk operations Minimum of High School education KNOWLEDGE, SKILLS AND ABILITIES Basic computer skills Ability to communicate effectively verbally and in writing Ability to exceed expectations of guests and team members Excellent time management skills *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process. *Schulte Companies is an Equal Opportunity Employer.

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Free food & snacks Health insurance Training & development Vision insurance About our Company The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood. From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay its a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door. At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new. We are seeking a dynamic Front Desk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. We also offer a Hiring Bonus of $300* if you are a Ward 1, Washington, DC Resident. Responsibilities Greet every guest promptly with a smile and maintain eye contact Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Check in guests, assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest rooms as needed Issue correct keys to the guest Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest Settle guest bills accurately Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed Reconcile all transactions at the close of each shift Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality Accept reservations, changes and cancellations in the absence of Reservations Department Staff Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department Understand all aspects of the Front Office in the hotels Property Management System Possess knowledge of all hotel services, facilities, outlet operating hours and amenities Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency Participate in scheduled departmental meetings and all other relevant meetings as requested Core Competencies High School diploma or general education degree (GED) Three (3) years related experience in hospitality or service industry preferred Strong communication skills Collaborative spirit Ethical Conduct Computer Proficiency: Microsoft Office, Opera PMS Positive Attitude Eye for Detail Problem solving abilities Compensation & Benefits We offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.

Benefits: 401(k) 401(k) matching Dental insurance Free food & snacks Health insurance Training & development Vision insurance About our Company The LINE is a collection of hotels rooted in culture and built for discovery a launchpad for city life in LA, Austin, and DC. Each property is a creative expression of its surroundings, designed for travelers who seek more than a place to sleep. We champion bold design, local flavor, and experiences that blur the line between hotel and neighborhood. From our iconic Koreatown perch in LA to a reimagined church in the heart of DC, and a lakeside sanctuary in downtown Austin, the LINE is more than a stay it's a cultural connector. Our spaces are home to award-winning restaurants, neighborhood events, rooftop gatherings, and stories that start with check-in and unfold with every curious step out the door. At the LINE, we celebrate individuality, creativity, and the spirit of the cities we call home. Join us and help shape the guest experience for those who see travel as an invitation to explore something new. We are seeking a dynamic Front Desk Agent to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit. We also offer a Hiring Bonus of $300* if you are a Ward 1, Washington, DC Resident. Responsibilities Greet every guest promptly with a smile and maintain eye contact Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel Handle all guest interactions, in person and over the phone, with the highest level of hospitality and professionalism, accommodating special requests whenever possible, resolve customer complaints, assist customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc. Check in guests, assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest rooms as needed Issue correct keys to the guest Check out guest at end of stay, ascertain guest satisfaction, collect keys, post late charges and present bill to guest Settle guest bills accurately Maintain a balanced bank assigned by the hotel and make change, cash checks, exchange foreign currency as needed Reconcile all transactions at the close of each shift Create a friendly, comfortable and helpful atmosphere for guests that demonstrate the highest standards for gracious hospitality Accept reservations, changes and cancellations in the absence of Reservations Department Staff Handle guest inquiries in a prompt and courteous manner, whether personally or by introducing the guest to the appropriate department Understand all aspects of the Front Office in the hotel's Property Management System Possess knowledge of all hotel services, facilities, outlet operating hours and amenities Understand all fire/safety procedures and provide necessary assistance to guests and employees in the event of an emergency Participate in scheduled departmental meetings and all other relevant meetings as requested Core Competencies High School diploma or general education degree (GED) Three (3) years related experience in hospitality or service industry preferred Strong communication skills Collaborative spirit Ethical Conduct Computer Proficiency: Microsoft Office, Opera PMS Positive Attitude Eye for Detail Problem solving abilities Compensation & BenefitsWe offer competitive wages and benefits while fostering a diverse and inclusive work experience. We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law. Compensation: $20.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system. Cash guests' personal checks and traveler's checks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

What you will be doing Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary. Promptly, accurately and efficiently know how and where to post all charges. Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often. Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly. Review any reservations with special requests and work to block rooms accordingly. Have knowledge of hotel rates, discounts and how to handle each. Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary. Starting Rate of pay $18/hr

Job Description What You'll be Owning: A data scientist will develop machine learning, data mining, statistical and graph-based algorithms to analyze and make sense of datasets; prototype or consider several algorithms and decide upon final model based on suitable performance metrics; build models or develop experiments to generate data when training or example datasets are unavailable; generate reports and visualizations that summarize datasets and provide data-driven insights to customers; partner with subject matter experts to translate manual data analysis into automated analytics; implement prototype algorithms within production frameworks for integration into analyst workflows. What You Must Have: Bachelor's from an accredited college or university in a quantitative discipline (e.g., statistics, mathematics, operations research, engineering or computer science). Five years of experience analyzing datasets and developing analytics, five years of experience programming with data analysis software such as R, Python, SAS, or MATLAB. An additional two years of experience in software development, cloud development, analyzing datasets, or developing descriptive, predictive, and prescriptive analytics can be substituted for a Master's degree. A PhD from an accredited college or university in a quantitative discipline can be substituted for three years of experience. Active TS/SCI w/ poly What Would Be Nice to Have: Produce data visualizations that provide insight into dataset structure and meaning Work with subject matters experts (SMEs) to identify important information in raw data and develop scripts that extract this information from a variety of data formats (e.g., SQL tables, structured metadata, network logs) Incorporate SME input into feature vectors suitable for analytic development and testing Translate customer qualitative analysis process and goals into quantitative formulations that are coded into software prototypes Develop and implement statistical, machine learning, and heuristic techniques to create descriptive, predictive, and prescriptive analytics Develop statistical tests to make data-driven recommendations and decisions Develop experiments to collect data or models to simulate data when required data are unavailable Develop feature vectors for input into machine learning algorithms Identify the most appropriate algorithm for a given dataset and tune input and model parameters Evaluate and validate the performance of analytics using standard techniques and metrics (e.g. cross validation, ROC curves, confusion matrices) Oversee the development of individual analytic efforts and guide team in analytic development process Make recommendations for analytic development toward solutions that can scale to large datasets Collaborate with software engineers, cloud developers, and appropriate stakeholders to develop production analytics Develop and train machine learning systems based on statistical analysis of data characteristics to support mission automation Pay Range: At GRVTY, we understand that compensation is influenced by many factors-such as geographic location, federal contract labor categories, wage rates, prior experience, skillsets, education, and certifications. We're proud to offer a work environment that empowers our team to achieve a strong work-life balance. GRVTY provides competitive pay, comprehensive benefits, and meaningful opportunities for professional growth. Our benefits package is designed to support the well-being of our employees and their families, and includes coverage in areas such as healthcare, financial wellness, retirement planning, family assistance, continued education, and paid time off. Pay Range$120,000-$150,000 USD Why Choose GRVTY The toughest national security challenges demand vision and ingenuity, not just resources. We deliver mission and technical expertise to outpace our adversaries. We're purpose-built to tackle the most entrenched, systemic national security issues around the world. We partner with our customers to help them overcome challenges in every corner of technology and defense-including the ones still being explored. Our growing capabilities create complementary advantages, giving on-the-ground operations the edge they need to succeed. We muster everything we have to answer every challenge presented, every day of our lives. At GRVTY, we believe that when our employees thrive, our company thrives. That's why we offer a comprehensive and competitive benefits package designed to support your well-being, growth, and work-life balance. • Robust health plan including medical, dental, and vision • Health Savings Account with company contribution • Annual Paid Time Off and Paid Holidays • Paid Parental Leave • 401k with generous company match • Training and Development Opportunities • Award Programs • Variety of Company Sponsored Events EEO Statement GRVTY, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email ******************** or call ************ with requested details. A member of the HR team will respond to your request within 2 business days. Know Your Rights: Workplace Discrimination is Illegal (eeoc.gov) Please review our current job openings and apply for the positions you believe may be a fit. If you are not an immediate fit, we will also keep your resume in our database for future opportunities.

Job DescriptionDescription: The Night Auditor provides attentive, courteous service to all guests prior to arrival and throughout their stay, maximizing suite revenue and occupancy. Responsibilities include completing a detailed audit process, handling reservations and inquiries, and reporting any discrepancies to management. This is a part-time position (Saturday, Sunday 11pm-7am.) Must be available for an initial 1-2 weeks of mandatory training during weekdays (Monday through Friday). Requirements: Greet and assist all guests with a friendly and professional demeanor. Complete Night Audit Checklist. Demonstrate knowledge of the Lodge Emergency Procedures. Fully understand and be able to operate all relevant aspects of the front desk computer system. Ensure prompt delivery of packages, mail, and messages as needed to guests. Set up and manage breakfast program, as well as other front office operations. Be familiar with and follow emergency procedures to ensure guest safety. Physical & Mental Requirements: Light work: Lifting up to 20 pounds occasionally. Must be effective in handling stressful and high-pressure situations. Excellent problem-solving skills and ability to respond to guest needs efficiently. Additional Requirements: This is a part-time position (Saturday, Sunday 11pm-7am.) Must attend mandatory training and Orientation. Education & Experience: High School diploma or equivalent. Excellent organization and time management skills. Ability to communicate clearly and effectively. Knowledge of Microsoft Office Suite, Internet, and Property Management Systems. Proven experience as a night auditor or in a similar role, preferably in the hospitality industry.

What You'll Do: Are you a night owl? Do you enjoy working with and balancing numbers? For us, impeccable service never stops. The Night Auditor is responsible for maintaining guest standards overnight and looking after the property's balances from the previous day. Some of your nightly duties include: · Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. · Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests. · Answer guests' questions about the hotel services and amenities. Where You've Been: We're looking for someone with an Associate's Degree or six months to one year of related experience, the ability to work evening/overnight shifts, and strong computer skills. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive way at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 25 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

B. F. Saul Company Hospitality Group is a subsidiary of the largest private real estate company in the Washington, D.C. area, and has been in operation for over 130 years. The Hospitality Group operates a portfolio of more than 20 business class hotels with top brands from Intercontinental Hotel Groups, Marriott International, Hilton, and Best Western Hotels: along with The Watermark Hotel, The Hay-Adams Hotel, and Perch Putt. These properties are operated by a team of more than 1,000 enthusiastic hospitality professionals! This position is responsible for cleaning and maintaining public spaces, and stocking housekeeping supplies to B. F. Saul Company Hospitality Group quality standards. Assists housekeepers and guests as needed, by providing friendly, courteous and professional service, and adheres to health regulations. Follows B.F. Saul Company Hospitality Group's high standards of quality to ensure guest satisfaction.Responsibilities: Cleanliness: Responsible for cleaning hotel public spaces. Stocks housekeeping supplies and linen. Responsible for delivering housekeeping related items to guest rooms. Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows B. F. Saul Company Hospitality Group guest service recovery program. Safety/Risk Management: Ensures a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state and federal regulations. Reports all maintenance needs and service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B. F. Saul Company Hospitality Group procedures for guest/employee incidents. Knowledgeable of hotel emergency procedures. Self Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B. F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies. Required Skills and Experience: High school diploma or GED preferred. Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment. Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift. Significant bending required. EEO AA M/F/Vet/Disabled Benefits: Well-Being Health Insurance Dental & Vision Insurance Short- & Long-Term Disability Vacation Policy Personal and Sick Policy Long Term Planning: 401(k) Retirement Program Paid Life Insurance Tuition Reimbursement Team Member Programs: Our Big 3 Mission Statement Leaders of the Month/Year Annual Performance Appraisals and Wage Increase Opportunities Annual Team Member Banquets Annual Team Member Engagement Survey Discounted Room Rates for Team Members, Family and Friends Complimentary Room Stays B. F. Saul Company Hospitality Group is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals. Equal Opportunity Employer/Veterans/Disabled

Do you enjoy making people feel welcome the moment they walk in? Are you great at remembering names and building genuine connections? Do you naturally greet everyone with a smile and positive energy? If this sounds like you, Congressional Country Club would love to meet you. We are seeking a Fitness Center Member Services Desk Attendant who serves as the first and last impression of our Fitness Center. This role supports members and teammates, creates a welcoming environment, and helps ensure every Member enjoys an exceptional fitness experience. There may also be opportunities to teach a fitness class in the absence of a Personal Trainer. Congressional Country Club is built on teamwork, service excellence, and the belief that together, we can achieve more. We are seeking team members who are driven, people-focused, and committed to making a positive impact every day. Responsibilities: * Greet Members and guests warmly, answer questions, and deliver exceptional service * Serve as a knowledgeable resource for Fitness Center programs, reservations, and events * Perform opening and closing procedures for the facility * Answer phone calls promptly and professionally (within three rings) * Create accurate reservations for personal training, Pilates, and special events * Address Members by name and direct them to the appropriate areas * Support Fitness and Youth Fitness programming as an extension of the department * Assist with marketing and promoting Club events through calls, signage, and mailings * Maintain clear and updated fitness center communications and postings * Re-rack free weights (up to 45 lbs) and help maintain a safe, organized space * Availability to work evenings, weekends, and holidays, including holidays * Weekdays 11:00 AM-8:00 PM and weekends 7:00 AM-5:00 PM or 1:00 PM-5:00 PM Qualifications: * Passion for fitness and member engagement (required) * Minimum of one year of customer service and/or hospitality experience * Working proficiency in Microsoft Excel, Word, Outlook, and Publisher * Ability to stand and/or sit for extended periods during scheduled shifts Benefits: * Full-time position * Complimentary meals and parking * Health, Dental, and Vision Insurance (available to full-time and part-time Team Members) * Flexible Spending Account (FSA) * 401(k) with employer match * Employee discounts on golf, tennis, and fitness apparel * The Congressional Country Club offers competitive benefits that focus on total well-being and support a healthy work-life balance. Congressional Country Club is an Equal Opportunity Employer (EOE). *

Customer Support Entry: 9:30 - 6:00 pm shift Answer calls in a dynamic IT operations environment; supporting multiple agencies Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia iii. Log and route service requests and incidents in an incident management system Create and maintain knowledge articles in the agency's knowledge management system on a daily basis Provide a high level of customer service to end users on a daily basis Provide technical expertise related to Microsoft Products, such as Microsoft Office, Windows operating systems, as well as other related Microsoft applications vii. Troubleshoot issues related to agency specific applications and web applications viii. Provide technical support for mobile devices, such as iPads, iPhones, Android devices and tablets Collaborate with the IT leadership team to select and implement cost-effective technology for District Maintain service level agreements related to both Call Center and Desk Side support Service/Incident requests Work with other technical teams to coordinate multi-tiered technical support for outages, widespread security incidents xii. Adhere to all Enterprise-wide security policies related to security and integrity of District-owned Resources CONTRACT JOB DESCRIPTION Responsibilities: Provide technical assistance to computer system users on a variety of issues. Identifies, researches, and resolves technical problems. Responds to telephone calls, email and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution. Has knowledge of commonly used concepts, practices, and procedures within a particular field. Answer questions or resolve computer problems for clients in person, via telephone or from remote location. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Provides accurate and complete answers to general use and 35 administrative environment questions in a timely manner. Implements shared software, such as operating systems, configuration management tools, application and development tools, testing tools, compilers, and code editors. Communicates accurate and useful status updates. Manages and reports time spent on all work activities. Ability to work in a team environment. Experience: providing IT technical support to computer system: 1 year (Preferred) maintaining computers, systems and printers: 1 year (Preferred) install & troubleshoot computer OS & software: 1 year (Preferred) support desktop OS (Windows 10, 11 and Mac OSX 10.10.X): 1 year (Preferred) Customer service support experience in either a face to face: 2 years (Preferred) providing technical support in a "call center" environment: 1 year (Preferred) tracking service request/incidents using a ITSM tool: 1 year (Preferred) Provide customer-oriented results: 1 year (Preferred) knowledge of Office 365 services, Active Directory functions: 1 year (Preferred) written, verbal comm skills in a professional setting: 1 year (Preferred) Microsoft Certifications: MCP Windows 10, CompTIA A+ etc.: 1 year (Preferred) Compensation: $20.00 - $22.00 per hour About Us AHU Technologies INC. is an IT consulting and permanent staffing firm that meets and exceeds the evolving IT service needs of leading corporations within the United States. We have been providing IT solutions to customers from different industry sectors, helping them control costs and release internal resources to focus on strategic issues. AHU Technologies INC. was co-founded by visionary young techno-commercial entrepreneurs who remain as our principal consultants. Maintaining working relationships with a cadre of other highly skilled independent consultants, we have a growing number of resources available for development projects. We are currently working on Various projects such as media entertainment, ERP Solutions, data warehousing, Web Applications, Telecommunications and medical to our clients all over the world.

. About the hotel A luxurious hotel destination at The Wharf on D.C.'s Waterfront, the InterContinental Washington D.C. - The Wharf in the reimagined Wharf neighborhood brings sophistication to its contemporary style. Perfectly placed on the beautiful Potomac River, InterContinental Washington D.C. - The Wharf enjoys the most incredible waterfront views of D.C. Steps away from America's political epicenter, the hotel embraces guests with an exquisitely curated resort destination that reignites the river's edge and a captivating sanctuary in the center of The Wharf neighborhood, paying homage to the maritime and industrial-working heritage of its setting. Featuring a relaxing seasonal rooftop pool with striking Potomac River views and the indulging full-service spa, The Spa at The Wharf, modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike. About the Front Desk Agent position First impressions count. To get our guests' memorable experiences off to an unforgettable start, we're looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home. A little taste of your day-to-day Every day is different, but you'll mostly be: Kicking off truly memorable guest experiences with the warmest of welcomes Acknowledging IHG Rewards Club members and returning guests in person or over the phone Taking, managing, and receiving payments for guest bookings Making the check-in and check-out process feel swift and seamless Staying a step of our guests' needs to anticipate requests and offer tailored recommendations Being our guests' trusted contact - helping with everything from bill issues to restaurant recommendations What we need from you Communication skills - guests will need to come to you with concerns as well as compliments, so you'll be easy to talk to Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories Fluency in the local language - extra language skills would be great, but not essential Literate and tech-savvy - you'll need a good grasp of reading, writing, basic math and computer skills What you can expect from us We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business. The hourly pay rate for this role is $25.75. This rate is only applicable for jobs to be performed in Washington, DC. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee's pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. You can apply for this role through the link below (or through the internal career site if you are a current employee). Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives. IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well - both inside and outside of work - and through our my Wellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you'll become part of our ever-growing global family. At IHG Hotels & Resorts, we've made a promise. As one of the world's leading hotel groups, we're here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected - wherever they are in the world. Want to be part of the journey? As the world's first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s and we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental ️ brand and to be part of the brand you will have a thirst for travel, a passion for culture and an appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you'd like to embrace a world of opportunities, we'd like to welcome you to the world's most international luxury hotel brand. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Review shift logs/daily memo books and document pertinent information in logbooks. Receive, record, and relay messages accurately, completely, and legibly. Notify Loss Prevention/Security of any guest reports of theft. Operate telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been met to their satisfaction. Assist guests with accessing the internet. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.