Front desk coordinator jobs in Grand Rapids, MI

Company: Grand Rapids Ophthalmology Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Grand Rapids, Michigan. (East Beltline area) A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Shifts will vary depending on coverage needs. Typical shifts fall between 6:45AM and 5:30PM. Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.

At Smile, our passion is to reimagine dentistry and how people experience it. To that end, we focus on doing one thing better than anyone else…easy, integrated dental care. Smile is West Michigan's first and only multi-specialty dental practice, combining adult dentistry (Smile), pediatric dentistry (Little Smiles), and orthodontics (Smile Orthodontics). This allows each of our offices (Grand Rapids, Grand Haven, North Muskegon, and Holland) to provide a one-stop destination for the dental needs of the entire family. To learn more about our office, check out our website here: ****************************************** Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday 7:40am-5:00pm, 1st & 3rd Fridays 7:40am-1:00pm) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Compensation: $20-21 Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications: Customer service experience Dental office experienced (preferred) Additional Information: We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Additional Information All your information will be kept confidential according to EEO guidelines.

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Our Scheduling Specialist plays a pivotal role in ensuring the efficient allocation of resources, including staff and equipment, to meet the operational demands of the airport. This position involves developing and managing complex schedules for various airport activities, such as passenger services, maintenance, and ground support. You will collaborate closely with department managers to understand staffing and resource requirements and adjust schedules accordingly to optimize productivity and meet service levels. Additionally, this role requires monitoring and analyzing schedule performance, identifying areas for improvement, and implementing adjustments to enhance efficiency. Job Description: * Develop and manage comprehensive scheduling systems for all airport operational activities, ensuring optimal resource allocation and efficiency * Coordinate closely with various departments including ground handling, maintenance, and customer service to align their scheduling needs * Analyze operational demands and passenger traffic trends to forecast staffing and resource requirements * Monitor and adjust schedules in real-time to respond to changing operational conditions and emergencies * Ensure compliance with labor laws and union agreements in the creation of work schedules * Collaborate with HR to manage staff availability, vacations, and leave requests, balancing employee needs with operational requirements * Provide regular reports and analyses on scheduling efficiency, staff utilization, and cost implications * Participate in strategic planning to improve scheduling practices and operational efficiency * Manage and resolve complex scheduling conflicts and issues, providing expert guidance and solutions * Foster a culture of continuous improvement, seeking feedback from staff and management to enhance scheduling processes and systems * Ability to apply logic and understanding to carry out instructions furnished in written, oral, or diagram form * Carry out other duties as assigned Qualifications: * 18 years of age or older * Eligible to work in the United States * Ability to read, write, speak, and understand the English language * Demonstrate problem-Solving, Customer Service, Interpersonal, verbal and written communication * Physical activity may include: * Stand and walk for extended periods of time * Ability to lift 50 pounds or more * Be able to hear and respond to the spoken voice and to audible alarms * Close vision (clear vision at 20 inches or less); Distance Vision (clear vision at 20 feet or more); Color Vision (ability to identify and distinguish colors); Peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships); Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus) To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to meet the essential requirements. The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on factors including qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at PrimeFlight Aviation Service, Inc. without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws. SMS/Text Communications By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Job Summary: This position is providing customer service to the patients through scheduling, check-in and check-out. This role provides assistance to our patients in regards to office information, physician information, appointments, and ensures patients' demographic and insurance information is accurate and up-to-date. Primary Job Responsibilities: 1. Welcomes patients/clients/visitors, upon arrival, and directs them accordingly. 2. Facilitates patient flow and communicates delays with patients and clinical staff. 3. Uses customer service principles and techniques to communicate with patients calmly and pleasantly. 4. Explains financial requirements to the patients or responsible parties, obtains accurate billing information from patients. 5. Collects copays, and patient balances, providing information regarding them, based on collections protocol. 6. Responsible for cash handling, including balancing a till and printing batch reports and other financial transactions. 7. Responsible for keeping the reception and patient waiting areas, and office files, clean and organized. 8. Monitors medical office supplies and inventory needs, places orders and oversees office equipment. 9. Schedules appointments according to established policies and protocols. 10. Uses computerized system to match provider availability with patient's preferences in terms of date and time. 11. Maintains scheduling system so records/patient information is accurate and complete and can be used to analyze patient/staffing patterns. Provides daily schedules to providers prior to each day's visits. 12. Ensures that updates (e.g., cancellations or additions) are input daily into schedule. 13. Communicates as needed with physicians/clinicians and other staff about any patient concerns/issues related to scheduling. Consults with appointment manager about any system problems. 14. Follows all office policies on safety and security; HIPAA, OIG, and OSHA, along with maintaining restricted areas safe, and safeguards computer system passwords in strict confidentiality. 15. Alerts management team to assist with difficult situations as needed. 16. Performs other duties as assigned. Education: High school diploma or equivalent. Experience: Two year of experience in customer service or reception, preferably in a medical office setting. Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Work Environment: Exposure to communicable diseases and other conditions related to clinic setting. Work may be stressful due to a busy office. Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Receptionist, involving sitting approximately 90% of the day with occasional standing, walking, reaching and lifting. Expected Hours of Work: 24 hours a week. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Join BAMF Health, where you're not just part of a team; you're at the forefront of a revolution in Theranostics, changing lives for the better. As a member of our global team, you'll contribute to pioneering technology and deliver top-tier patient care. Located in the heart of downtown Grand Rapids, our cutting-edge global headquarters resides within the state-of-the-art Doug Meijer Medical Innovation Building. Step into our modern and spacious facilities, where innovation thrives and collaboration knows no bounds. Join us in our mission to make Theranostics accessible and affordable for all, and be part of something truly remarkable at BAMF Health. The Patient Registration Specialist is responsible for managing the patient registration process, ensuring accurate and efficient entry of patient information into the system. This role involves greeting patients, assisting patients with necessary documentation, verifying insurance information, collecting payments, and providing excellent customer service. Duties and Responsibilities, including but not limited to: Patient Registration: Greet patients and visitors, ensuring a welcoming and professional environment. Collect and enter patient information into the electronic health record (EHR) system. Documentation: Obtain and verify patient identification, insurance information, payment collection and any required consent forms or documentation. Insurance Verification: Verify insurance coverage, benefits, and payments are accurate at registration. Customer Service: Provide excellent customer service, addressing patient inquiries and resolving issues related to registration. Compliance: Ensure compliance with clinic policies, procedures, and regulatory requirements, including HIPAA. Basic Qualifications: High school diploma or equivalent required At least 1 year of experience in a healthcare setting, preferably in patient registration or administrative support required Basic Life Support (BLS) required Preferred Qualifications: Associate's degree in a related field preferred Schedule/Compensation Details: Employment Status: Full time (1.0 FTE) Weekly Scheduled Hours: 40 Hours of work: 8:00 a.m. to 5:00 p.m. Days worked: Monday to Friday At BAMF Health, our top priority is patient care. To ensure we are able to drive a Bold Advance Medical Future, we offer a well-rounded benefit package to care for our team members and their families. Highlights include: Employer paid High Deductible Health Plan with employer HSA contribution Flexible Vacation Time 401(k) Retirement Plan with generous employer match Several benefit options including, but not limited to; dental, vision, disability, life, supplemental coverages, legal and identity protection Free Grand Rapids downtown parking Disclaimer BAMF Health provides equal opportunities to all employees for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. BAMF Health will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to BAMF Health. BAMF Health is an Equal Opportunity Employer and will not accept or tolerate discrimination or harassment against any applicant, employee, intern, or volunteer based upon the following characteristics: race, color, religion, creed, national origin, ancestry, sex, age, qualified mental or physical disability or handicap, sexual orientation, gender identity/expression, transgender status, genetic information, pregnancy or pregnancy-related status, marital status, veteran status, military service, any application for any military service, or any other category or class protected by applicable federal, state, or local laws.

Overview A Look Into Working in the Front Office As a vital member of the Front Office team, you will be the face of the guest experience-delivering exceptional service, resolving issues with professionalism, and creating memorable stays. This dynamic role requires flexibility, strong communication skills, and a commitment to operational excellence. You'll also contribute to sales, support team goals, and serve as an ambassador for Radisson and GHG standards. Pay rate is based on experience, with performance-based raises and monthly bonus incentives What's in it for You Medical/Dental/Vision (Full-Time option) 401K with 100% match up to 3% (Full-Time option) Parental Leave Program (Full-Time Option) Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc. Shift meal provided per day 10% Discount on GHG outlets Discounted hotel rates at Choice Hotels Worldwide Responsibilities What You'll Be Doing Build meaningful, positive relationships with guests to enhance satisfaction and loyalty Personalize every interaction by anticipating guest needs and going above and beyond Respond to concerns and complaints with empathy, professionalism, and policy awareness Promote local attractions and hotel amenities to enrich each guest's stay Execute daily shift responsibilities according to SOPs Maintain accurate billing processes; identify and resolve discrepancies confidently Stay current with procedural updates and demonstrate strong problem-solving skills Adapt quickly between roles and tasks to support team coverage Answer guest inquiries by phone, email, and in person with clarity and warmth Cross-sell hotel services and create memorable, personalized experiences Collaborate with team members to foster a positive, energetic work environment Identify upsell opportunities and close sales in real-time Contribute ideas to improve team efficiency and guest satisfaction Understand on-property events and leverage them to enhance the guest experience Perform other duties as assigned, requested or deemed necessary by management Ambassador for Radisson and GHG standards Qualifications What You Need for this Position Able to work weekends and Holidays; schedule based off of hotel needs Passionate and motivated about people and the industry Driven by purpose, mission, values, and has sense of integrity Able to work closely with staff through strong communication and verbal skills Positivity and flexibility in an ever changing environment Able to be coached Organized, able to multitask and balance many projects at once Able to problem solve on the spot and make prompt but thoughtful decisions Posses efficient typing skills Able to stand for long periods of time, up to 8 hours or more Able to stoop and bend Able to lift up to 40 pounds from time to time Able to safely work with potentially dangerous chemicals and equipment Able to comply with safety and health code standards Able to handle responsibilities that require repetitive motion tasks Experience with Opera or a Rooms Management system is a plus, but not required Top Reasons to Work With GHG We are one of the Nation's 101 Best and Brightest Companies to work for You'll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience You will grow your skills and experience in an environment that encourages growth and development

JOB SUMMARY: Responsible for serving guests at the front desk while providing the highest level of services possible in an efficient, courteous, and professional manner. ESSENTIAL JOB FUNCTIONS: Perform guest registrations (check ins & check outs), room assignments, and special requests Understanding of daily hotel operations, policies, procedures, and internal rules Knowledge of Brand's operating systems and Brand's customer loyalty programs Familiar with guest rooms, locations, amenities, features, and all other services offered Knowledge of room rates, packages, discounts, and promotions Ensure proper credit when checking out guest(s) and handle late charges accordingly Knowledge of cash handling and bank procedures to check out all guest(s) Bank out at end of shift by following drop procedures Answer phones, handle mail, and take messages Assist guests with problems and questions; ensure all guest problems are resolved Knowledge about the city, local area, and attractions Utilize spare time for cleaning (i.e. front desk, back office, common areas) and maintaining sidewalks and front entry Know all emergency procedures and the proper action to take Operate safe deposit boxes OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. COMPETENCIES: Ability to learn quickly and work in a fast paced position with constant guest interaction Communication both verbal and written Computer and telephone skills Must be able to multi-task Flexibility with schedule REQUIRED/PREFERRED EDUCATION AND EXPERIENCE Customer service experience is preferred ADDITIONAL ELIGIBILITY QUALIFICATIONS Satisfactory criminal background screening required - Valid driver's license with safe driving record may be required - SUPERVISORY RESPONSBILITY This position has no supervisory responsibilities. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to verbally communicate, listen, stand for long periods of time, ability to walk, kneel, stoop, bend, and lift up to 50 pounds. EXPECTED HOURS OF WORK This position requires variable hours based on the needs of the hotel including nights and weekends. EEO STATEMENT In accordance with all applicable local, state, and federal laws, Lodgco is committed to a policy of nondiscrimination and equal employment. This policy requires that all decisions involving hiring, promotion, transfer, compensation, benefits, training, discipline, and all other personnel practices and terms or conditions of employment will be made without regard to race, color, religion, sex, age, national origin, disability, genetic information, height, weight, marital status, veteran status, sexual orientation or any other protected characteristic under state, federal, or local law. Lodgco also prohibits retaliation against any employee because the employee has engaged in an activity that is protected under state, federal, or local law.

Job DescriptionDescription: Department: 2-1-1 Reports To: Program Manager Job Status: Seasonal, Part-time, Hourly and Non-exempt (Potential for Full-Time Transition) Pay: $15.00/hour Statement of the Job: Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits. Education and Training: • Completes training which includes lecture, independent study, and mentoring. Schedule Requirements: 2 days per week. Monday - Friday Hours: 9:00 AM to 5:00 PM This role offers flexibility with the possibility of expanding into a part-time position based on performance and organizational needs. Requirements: Essential Duties and Responsibilities: • Assesses each caller for eligibility for free tax preparation clinics and tax credits • Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided • Completes all required documentation for each inquiry • Completes other duties as assigned Education and Experience: • Well-developed interpersonal skills • Experience in human services preferred • Excellent computer skills • High School diploma or its equivalent required Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE

Job Description Onemissionsociety.Org in Greenwood, IN is looking for one front desk agent to join our team. We are located on 941 Fry Road. Our ideal candidate is self-driven, punctual, and hard-working. Responsibilities Greet and welcome guests in a friendly and professional manner Answer and screen phone calls Organize and schedule meetings as needed Maintaining office cleanliness and organization of resources Qualifications Proven experience working as a front desk agent or similar position Knowledge of spreadsheets and word processing documents Excellent customer service skills and courteous phone manner Time-management and organizational skills We are looking forward to reading your application.

CURRENT HOLLAND HOSPITAL EMPLOYEES- Please apply through Find Jobs from your Workday employee account. Registers and checks-in patients for outpatient appointments, collects co-pays, and schedules follow-up appointments. Coordinates referrals to internal and external healthcare providers. Enters data into Electronic Medical Records. Communicates and collaborates with outpatient clinicians to support and enhance patient care. Conduct other duties as assigned. Pay Range: $16.39 - $22.95 per hour Employment Type: Full Time, 80 hours every 2 weeks Schedule: Monday: 10:45am - 7:15pm, Tuesday: 9:45am - 6:15pm, Wednesday and Thursday: 11:45am - 8:15pm, Friday: 8:45am - 5:15pm Requirements: High School Diploma/GED required, Responder - American Heart Association certification 60 days after hire required, 1-2 years experience in Customer Service required, Previous experience with Electronic Medical Records (EMR) and data entry preferred, Previous experience working in a medical office setting preferred, Graduate of a Medical Administrative Assistant Program preferred, Bilingual preferred Phone, Scheduling and Client Check-In: Greets clients in a professional manner and advises the appropriate provider of specific client issues. Answers the phone promptly and courteously, responding appropriately to requests and dealing with crisis calls in a timely and professional manner. Accurately takes and routes messages and assists callers to obtain satisfactory responses to their requests. Schedules clients using critical thinking skills to assign the appropriate provider and to fill open time slots. Contacts new clients to encourage compliance and enhance the client experience. Screens calls as appropriate and communicates with patients and provider offices in a professional manner. Registers clients accurately and efficiently. Completes all aspects of the check-in process, taking into consideration the client's age, financial issues and special needs. Communication and Confidentiality: Participates in maintaining a confidential, safe, client focused office. Communicates well with clients, referral sources, families and external customers as well as with the multi-disciplinary team of providers. Anticipates and provides support to the providers so that providers can focus on clinical productivity. Assures that messages and mail are distributed in a timely/accurate manner. Screens calls as appropriate and communicates with clients and external customers in a professional manner. Assures confidential questionnaires are completed and all necessary forms are signed and scanned into the EMR. Responds in a timely, accurate and professional manner to referrals from physicians, courts and other professionals. Assists with Charge Entry, Insurance Authorization and Insurance Verification: Contacts insurance companies for authorization and logs preauthorization/insurance information in a timely, accurate manner. Posts insurance information accurately and follows up with insurance problems when indicated. Verifies insurance either electronically or by phone and follows up related to problems and documentation requirements. The Medical Secretary actively collects copayments and/or payments, applies funds to the appropriate account and identifies problems to the Clinic Manager and/or Supervising Coordinator. Medical Record Maintenance & Upkeep: Maintains documents and related supplies for providers and assures that they receive information in a timely manner. Maintains messages and documents in the EMR. Coordinates and processes requests for Protected Health Information, must ensure accuracy for all records and respond to requests for PHI in a timely manner. Accurately follows local, state, and federal guidelines for ROI requests. Assists in preparing records for Kent Records, calls for and/or returns records in a timely and accurate manner. Quality Improvement: Supports the quality improvement activities of the facility and responds appropriately to change. Participates in learning experiences as appropriate. Requests supervision when needed and utilizes supervision effectively. Ensures compliance with policy, procedure and regulatory requirements. Maintains patient rights, confidentiality and ethical billing practices. Identifies communication needs of significant referral sources and assures that they receive information in a timely manner. Runs reports as required or needed, assesses data and takes action steps when indicated. Holland Hospital is an Equal Opportunity Employer, please see our EEO policy

Job DescriptionDescription: Internally known as a Front Office Specialist - this position is equivalent to the following positions: Patient Access Specialist Medical Receptionist Healthcare Administrative Assistant Clinic Front Desk Coordinator Patient Services Representative Medical Office Coordinator Patient Intake Coordinator Front Desk Medical Receptionist Healthcare Customer Service Representative Medical Front Office Assistant InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Full-Time Bilingual (Spanish/English) Front Office Specialist to join our team! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. As a Front Office Specialist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical health center or someone looking to kickstart their career in the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply! Work Schedule: Hours of work are Monday through Friday, generally 8:00 a.m. - 5:30 p.m. with rotating evening hours on Monday until 7:30 p.m. NO WEEKENDS!! Minimum Qualifications Possesses a thorough understanding of medical office theory and practices typically acquired through a technical training program and/or extensive practical experience in a medical practice environment. Primary Accountability Performs a variety of administrative support functions for the health center including patient reception and registration. Description of Primary Duties & Responsibilities Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment. Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. Assist in scheduling specialist referrals as needed for patient follow-up. Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. Front Desk Management: Answer and direct phone calls in a professional and timely manner. Keep the reception area organized and tidy, creating a welcoming environment for patients. Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. Requirements: Description of Primary Attributes General Development Education: High School Diploma required. Proactive and confident communicator (written and verbal). Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Detail-oriented with excellent organizational skills. Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. Compassionate, authentic, and patient focused. Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player : You enjoy collaborating with others and being a part of a strong team dynamic. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization. Strong analytical and problem-solving skills. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Trustworthy. Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Dental Dreams LLC desires to hire dental professionals who are passionate about their role in providing healthcare to others. Dental Receptionists/Administrators are a very key and integral part to dental healthcare operations and success. If you are someone who values helping others, creating, and managing workflow for yourself and others, as well as being detail-oriented, then we would love to welcome you into our dental healthcare family. Your Impact: Day to Day Operations Manage patient scheduling for Dentists. Communicate with patients regarding provider availability. Collect patient payments, co-payments, and deductibles. Patient Service and Engagement Descriptively explain insurance coverage to all patients. Manage and maintain patient charts to effectively project future appointments to improve patient convenience. Provide engaging patient service to exemplify extraordinary customer service. Assist in explaining patient treatment plans. Benefits: Professional Career Will have the opportunity to gain firsthand experience of the dental healthcare business. Opportunity to become cross trained in the skills of oral radiology and dental assisting. Employee Benefits Medical and Vision Insurance Free dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Hours are 10am to 7pm with Saturday availability Qualifications: Previous Dental or Healthcare experience (preferred) Bilingual - Spanish (preferred) Excellent Customer Service experience KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Patient Representative - BMH QCP PT Patient Representatives are instrumental in ensuring the efficient and effective flow of patient access needs throughout the organization. Responsibilities may include greeting and registering patients, gathering and entering appropriate demographic and insurance/billing information, verification, scheduling appointments, providing patients with financial information, price estimates and the collection and entry of payments. Current knowledge of billing and coding requirements and the ability to apply these based on industry standards is required. Ability to resolve patient financial issues and negotiate payment arrangements. Representatives must fully understand the ramifications and impact of incomplete or inaccurate information to patient care and the overall revenue cycle. Position works in a team environment and delivers exceptional customer service. Other duties as assigned. Employees providing direct patient care must demonstrate competencies specific to the population served. * High school diploma or general education degree (GED) required. * Patient Representatives assigned to an Emergency Department team will be placed into a weekend standby rotation based on facility. This standby rotation begins Friday at 7pm to Monday at 7am. This standby rotation could occur from two to no more than six times a year. * Previous customer service experience required. * Medical Terminology, CPT and ICD-10 coding strongly preferred. * Basic typing at 45 WPM, basic ten key, and computer skills within a Windows environment. * Experience with multiple computer applications/operating systems, and office machines. * Knowledge of HIPAA and confidentiality requirements, insurance payer regulations and requirements, and patient rights. * Knowledge of revenue cycle components and his/her role in the ability to impact the overall process. * Knowledge of the impact of accurate registration has on patient satisfaction. * Analytical skills to solve simple to semi complex problems. * Organization, prioritization and time management skills. * Concentrate and pay close attention to detail. * Ability to multi-task. * Be flexible to facilitate change. * Ability to maintain composure in a position that has considerable deadlines, customer contact and high volumes of work which produces levels of mental/visual fatigue which are typical of jobs that perform a wide variety of duties with frequent and significant uncontrollable deadlines. Work may include the operation of and full attention to a personal computer or CRT up to 40 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Greets and/or registers patients accurately and efficiently. * Verifies insurance eligibility using online systems. * Provides and/or completes required patient forms. * Collects and enter payments, follows required balancing procedures. * Analyzes, interprets and enters physician orders. * Scans and indexes forms. * Schedules and communicates appointment information accurately and efficiently for multiple facilities and ancillary departments. * Verifies insurance for scheduled and urgent emergent patients following guidelines established per payer and obtains authorization based on payer specific criteria. * Accurately completes assigned work queues. * Identify financial counseling needs. * Maintains confidentiality in verbal, written and electronic communication. * Follows established processes, protocols, and workflows. * Takes initiative to resolve problems and meet patient needs. For Cancer Center ONLY: * Associate's degree in related field, or 2 years related experience and/or training in a healthcare environment preferred. (Would consider 2 years of experience in a business office setting) * Certified Healthcare Access Associate (CHAA) Preferred * Assist employees and visitors with any concerns they might have. * assume overall responsibility for the safety and security of designated areas. * Monitor security cameras *Identify potential security risks and respond accordingly Shift 12 Hour Day Shift Time Type Part time Scheduled Weekly Hours 24 Cost Center 1202 Patient Access ER (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 3950 Sparks Drive SE Suite 103 Grand Rapids, MI 49546 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. * Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree, preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Company: Grand Rapids Ophthalmology Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Walker, Michigan. A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.