Front desk coordinator jobs in Independence, MO - 478 jobs
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Patient Representative
Neurosurgery Scheduling Specialist - Full-Time
Saint Luke's Health System 4.3
Front desk coordinator job in Kansas City, MO
A leading health system provider in Kansas City is seeking a Procedural Scheduler to comprehensively coordinate and manage scheduling for clinic patients. Responsibilities include obtaining preauthorizations from insurance companies and managing all EPIC referral work queues. The ideal candidate will possess outstanding organization skills and a strong focus on customer and patient care. This full-time position offers an opportunity to work within a diverse and inclusive environment.
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$38k-43k yearly est. 1d ago
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Patient Registration Coordinator
Adventhealth 4.7
Front desk coordinator job in Shawnee, KS
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day-Weekend (United States of America)
**Address:**
11245 SHAWNEE MISSION PKWY
**City:**
SHAWNEE MISSION
**State:**
Kansas
**Postal Code:**
66203
**Job Description:**
**Schedule:** Full Time
**Shift** : Requires full availability weekdays 8am-8pm, and weekends 8am-5pm.
A sample 2-week schedule would look like this:
+ Week A: Mon & Tues 8am-8pm, Fri 8am-2pm, Sat 8am-5pm
+ Week B: Sun 8am-5pm, Wed & Thurs 8am-8pm, Fri 2pm-8pm
+ Participates in departmental performance improvement initiatives. Other duties as assigned.
+ Prepares, processes, and files the medical record for each patient as required by patient type for documentation by physician and medical personnel.
+ Demonstrates through behavior core values of Integrity, Compassion, Balance, Excellence, Stewardship, and Teamwork.
+ Drives customer service initiatives by creating and owning the patient experience.
+ Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Cardiopulmonary Resuscitation (CPR) - Accredited Issuing Body
**Pay Range:**
$16.92 - $27.08
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Financial Services
**Organization:** AdventHealth Centra Care
**Schedule:** Full time
**Shift:** Day-Weekend
**Req ID:** 150660708
$16.9-27.1 hourly 1d ago
Medical Office Specialist
Teksystems 4.4
Front desk coordinator job in Kansas City, MO
We are partnered with a Physicians Group in the KC Metro. We're seeking a Medical Office Specialist who provides clerical expertise to ensure all patients receive high quality, efficient care. This is an amazing team that works hard to support each other and are seeking a phenomenal addition like you who is passionate about patient care and improving lives. We want you to apply now.
What You Will Do In This Role:
* You will manage all front and/or back office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones
* You will manage filing and retrieving medical records and patient information
* You will assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer
What Qualifications you will need:
* One year of experience in a medical office setting is preferred
* eClinicalWorks (ECW) trained is most preferred
* Experience using an EHR system is highly preferred
* Must be proficient in typing skills
We Offer a Total Rewards Package that Supports the Health, Life, Career and Retirement of our employees. Comprehensive Medical Coverage, Dental and Vision Benefits, Life & Disability Insurance, 401K, PTO, Hospital Costs Protection Plans, HSA, Free Counseling Services and Resources for Emotional, Physical and Financial Wellbeing, Identity Theft Protection, Weekly Pay, Work-Life-Balance, No Weekends, Growth & Advancement Opportunity, Diverse & Inclusive Environment, & more!
Be a part of an organization that invests in you! We are reviewing applications for this Medical Office Specialist opening. Submit your application and help us raise the bar in patient care!
+ Main Site Location: 12330 E Meyer Blvd Entrance D, Suite 301, Kansas City, MO 64132
+ This person may also have to travel to other clinic locations in the area - 5100 W 110th St Ste 120, Overland Park, KS 66211 and/or 1980 SE Blue Pkwy suite 2110, Lee's Summit, MO 64063
*Skills*
medical records software, healthcare industry, ecw, Medical record, Customer service, Ehr, Emr, schedule appointments, patient data, patient information, patient records, patient registration
*Top Skills Details*
medical records software,healthcare industry
*Additional Skills & Qualifications*
The right candidate will be energetic, hard working, have a passion for their job, able to multi-task and driven to gain a connection with our employees and patients. We are seeking a self-starter with the ability to work independently and as part of a team, detail oriented, strong analytical ability.
eClinicalWorks experience is highly preferred.
Must be proficient in typing skills; prefer someone able to navigate their computer and systems well.
Prefer someone with experience performing prior authorizations for medications & radiology procedures or procedure scheduling.
Must have excellent oral and written communications.
Must have the ability to maintain a courteous and professional demeanor while working under pressure.
Must be dependable, reliable, and timely.
+ Main Site Location: 12330 E Meyer Blvd Entrance D, Suite 301, Kansas City, MO 64132
+ This person may also have to travel to other clinic locations in the area - 5100 W 110th St Ste 120, Overland Park, KS 66211 and/or 1980 SE Blue Pkwy suite 2110, Lee's Summit, MO 64063
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Kansas City, MO.
*Pay and Benefits*The pay range for this position is $16.00 - $21.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Kansas City,MO.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16-21 hourly 2d ago
Patient Financial Advocate
Firstsource 4.0
Front desk coordinator job in Shawnee, KS
Hours: Sunday-Thursday 1:30pm-10pm
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$33k-40k yearly est. 5d ago
Front Desk Receptionist
Momentum Solutions 4.6
Front desk coordinator job in Kansas City, MO
We are a dynamic and customer-focused organization in Kansas City, dedicated to providing exceptional service and a welcoming environment for our clients and visitors. As the first point of contact, our FrontDesk Receptionists play a vital role in ensuring a positive experience for everyone who walks through our doors.
Job Description:
We are seeking enthusiastic and professional FrontDesk Receptionists to join our team. Whether you're looking for a full-time career or part-time flexibility, we have opportunities to suit your needs. Full-time candidates will receive comprehensive training to set you up for success.
Key Responsibilities:
Greet and assist clients, visitors, and employees with a friendly and professional demeanor.
Manage incoming calls and direct them to the appropriate departments.
Handle email correspondence and general inquiries.
Schedule and coordinate appointments or meetings as needed.
Maintain a clean and organized frontdesk area.
Support administrative tasks and assist other departments as required.
What We Offer:
Full-Time Training Program: Comprehensive onboarding to ensure you excel in your role.
Competitive hourly pay.
Flexible scheduling for part-time positions.
A collaborative and supportive work environment.
Opportunities for growth and advancement within the company.
Requirements:
High school diploma or equivalent; additional education is a plus.
Excellent communication and interpersonal skills.
Proficiency in Microsoft Office Suite and general computer literacy.
Strong organizational skills and attention to detail.
Ability to multitask and work in a fast-paced environment.
Previous receptionist or customer service experience is a plus, but not required.
How to Apply:
If you're a friendly, reliable individual with a passion for excellent service, we'd love to hear from you!
$26k-33k yearly est. 60d+ ago
Medical Office Receptionist
Northland Family Care 3.4
Front desk coordinator job in Kansas City, KS
Replies within 24 hours Benefits:
401(k)
Health insurance
Paid time off
The ideal candidate for this receptionist type position will have a minimum of 1-3 years of medical office experience. Excellent communication skills are essential. A knowledge of medical terminology and computer skills are a must.
Job duties include but are not limited to:
· Providing information to patients· Obtain patient signature on specified documents· Schedule follow-up appointments· Enter patient recall information· Verify phone number for referrals· Answer phones and schedule appointments· Confirm appointments for next business day· Clerical duties as assigned
Qualifications:
· High school diploma or general equivalency diploma (GED) (Required)· Minimum one year recent experience working in a medical facility as a patient services representative (PSR) or check-out person. (Preferred)
Skills:
· Skill in tact and diplomacy in interpersonal interactions· Accurate typing skills· Ability to operate general office equipment· Ability to manage multi-line phone system
Abilities:
· Ability to learn and retain information regarding procedures· Ability to project a pleasant and professional image· Ability to plan, prioritize, and complete delegated tasks· Ability to demonstrate compassion and caring in dealing with others· Work in team atmosphere
Schedule:
After introductory period schedule will be 9- 5:30 Monday & Friday; 10 - 6:30 Tuesday, Wednesday & Thursday.
You must be able to work this schedule.
Compensation: $18.00 - $20.00 per hour
Our Practice At Northland Family Care your health is our primary concern.
Founded in 1935 by Dr. Glenn Hendren and continued on by the late Dr. Richard Bowles, Northland Family Care has been serving Liberty and the surrounding area for over 83 years; we have a deep commitment to our patients and our community. Our practice provides a full spectrum of quality healthcare for your entire family, newborn to elderly.
As our Northland community continues to expand, so does our family of service-oriented medical and administrative professionals. Our staff currently includes two board-certified physicians and six nurse practitioners, as well as a comprehensive nursing staff consisting of RN's, LPN's and medical assistants.
Northland Family Care is one of few remaining independent practices that also provide hospital inpatient care. All of our physicians see inpatients at Liberty hospital, ensuring continuity of care and peace of mind for our patients and their families.
$18-20 hourly Auto-Apply 60d+ ago
Pharmacy - Patient Care Coordinator - Hiring ASAP M-F 8am-4:30pm
Assistrx 4.2
Front desk coordinator job in Overland Park, KS
AssistRx has engineered the perfect blend of technology and talent (you) to provide life sciences companies with an efficient solution to improve patient uptake, visibility and outcomes. Our talented team members provide therapy and healthcare system expertise to help patients achieve better results from care.
The main responsibility of the Patient Care Coordinator is to correspond with patients, caregivers and team members. The Patient Care Coordinator will act as a first point of contact with patients by carefully evaluating and assessing the purpose of the call, prioritizing and triaging if indicated. The Patient Care Coordinator will also prepare shipping materials and documents for the pharmacy technicians as needed. All tasks requiring clinical decision making will be triaged to the pharmacists.
To be successful in this role, you should have excellent communication abilities, business acumen, and be highly motivated to meet objectives and goals.
DUTIES AND RESPONSIBILITIES:
Receiving and triaging inbound phone calls.
Act as first point of contact with patients by carefully evaluating the purpose of the call, carefully assessing their purpose, prioritizing their handling, and triaging the calls if indicated. Maintain information regarding Patient Services initiatives and explain them to our customers when appropriate.
Record activities in the patient database and follow up to secure services for our customers by contacting physician's offices, pharmacies, and other external entities to ensure patient's needs are being met.
Schedule prescription shipments directly with patients, physician's offices, or patient affiliates
Receiving and completing scheduling calls via dialer or outbound queues.
Gathering demographics, plan information, patient history and other data and documenting in pharmacy application as necessary.
Contacting physicians for missing or required information.
Processes document intake queue for pharmacy technician processing.
Prepares shipping materials for packing stations
Performs other related duties as assigned by management
Requirements
High school diploma, general education degree (GED), or one to three years related experience and/or training, or equivalent combination of education and experience
Computer skills preferred: Microsoft Office (Word, Excel, PowerPoint, Office, Teams)
Good communication skills, both written & verbal, preferred.
BEHAVIOR CHARACTERISTICS:
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
COMPETENCIES:
The PCC is able to handle inbound and outbound calls, triage as appropriate and complete scheduling tasks.
The PCC is able to update patient demographics, prescriber demographics and pertinent information for the pharmacy profile.
The PCC is able to prepare documentation for pharmacy technician processing; including but not limited to demographics and plan information.
The PCC demonstrates ability to communicate effectively with health care providers to obtain missing information.
The PCC is able to prepare shipping materials for packing.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Continually required to stand.
Continually required to walk.
Continually required to sit.
Continually required to utilize hand and finger dexterity.
Continually required to talk or hear.
While performing the duties of this job, the noise level in the work environment is usually moderate.
The employee must continually lift and/or move up to 50 pounds.
Additional remarks regarding work environment include standard office lighting and white noise.
Specialized equipment, machines, or vehicles used: Conveyor belt, manual pallet jack.
Benefits
Supportive, progressive, fast-paced environment
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
$36k-49k yearly est. Auto-Apply 60d+ ago
Front Desk Receptionist
Metro Infectious Disease Consultants
Front desk coordinator job in Lees Summit, MO
Metro Infectious Disease Consultant is seeking a Full Time Receptionist who will be working in our Lee's Summit, MO office. This position is responsible for all duties related to the frontdesk. Responsibilities assigned to this individual can and will change at any time at the discretion of management or the supervisor.
Schedule: Monday-Friday
Duties:
Filing of all scanned paperwork daily
Fax clinic schedules to physicians for next clinic day.
Prepare travel chart weekly.
Open and distribute mail, daily.
Verify nightly on-call with answering service.
Print schedule for following clinic day. Verity that all progress notes and super-bills are attached.
Order office supplies.
Answering telephone calls, including closed offices at different locations.
Paging on consultations to physicians. Page should include consult, hospital, patient name, room number, referring physician, and hospital phone number with appropriate extension.
Make appointments for new and existing patients according to set guidelines. If patient is new, directions should be given.
Handling and processing of billing information daily.
Handling and processing of dictation, letters, and physician orders daily.
Register patients, enter and/or update patient demographics, make copies of vital information.
Collect co-payments and past due balances from patients at check-in/check-out desk.
Coordinates and processes referral information for managed care patients.
Process medical records requests.
Maintain hospital physician schedules as directed by supervisor
Hospital invoicing
Other duties and tasks as assigned.
Maintain physician on call schedule.
Requirements
High school diploma or equivalent.
Must have one-two years frontdesk and customer service experience. Experience in the medical field is preferred but not required. Proficient in Office 365 and comfortable using multiple phone lines.
Proof of current vaccinations, including recommended boosters, commonly required for those working with immunocompromised patients, including measles, mumps, rubella, varicella, hepatitis A & B, influenza, and COVID-19.
Requests for accommodations/exceptions will be considered on a case-by-case basis, consistent with applicable laws.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Paid time off
$39,000-$47,000 ($19/hour + monthly bonus)
$39k-47k yearly Auto-Apply 10d ago
Part-Time Front Desk Receptionist
Brookdale 4.0
Front desk coordinator job in Overland Park, KS
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
What it takes to be a Receptionist at Brookdale:
Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.
Brookdale is an equal opportunity employer and a drug-free workplace.
$27k-33k yearly est. Auto-Apply 4d ago
Patient Services Coordinator - Vital Tears
Saving-Sight 3.5
Front desk coordinator job in Kansas City, MO
Job Description
Hybrid Schedule: Monday-Friday, 10:30 AM -7:00 PM
This mission centered position aids in providing services and/or distributing products to patients nationwide while maintaining accurate and complete data on partners and patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for the day-to-day operations of the Patient Services department, including tracking shipments, following up with our mobile partners, reviewing in default accounts, navigating issues within orders, and communicating with physicians and other external customers.
Strong understanding of the Vital Tears process to effectively navigate the specialist role.
Manage multiple databases to ensure accurate and complete records of partner accounts, and patient information in all systems.
Follow up with patients, physicians, blood collection facilities to meet patients' needs and satisfaction.
Collect patient payments and execute other accounting functions related to the order, including following up on default payments.
Share high volume of inbound and outbound calls with the Patient Services team.
Effective problem-solving skills to solve patient concerns and order issues, i.e. shipping issues, blood issues etc.
Effective critical thinking skills; analyzing issues objectively, considering various perspectives, identifying root causes, and proposing effective solutions.
Display a professional demeanor towards all patients and agencies (including but not limited to physicians, schedulers, technicians, phlebotomists, patients, other Vital Tears partners) while maintaining and strengthening relationships with all external and internal partners.
Ability to de-escalate situations involving dissatisfied patients or physicians, offering assistance and support.
Work in conjunction with the Business Development team to ensure both prospective and current patient relationships are being maintained and developed.
Demonstrate teamwork and collaboration in internal and external communications.
Be self-motivated to monitor your own work, ensuring a high level of quality, efficiency, and standards achieved.
Work closely with other internal departments on tasks, projects, initiatives related to Vital Tears. (Quality Assurance, Finance, Lab, other)
Generate and manage various reports including but not limited to commission reports, mobile partner reports, and accounting reports.
Document accurate and current accounts, interactions, and events in the customer relations management tool.
QUALIFICATIONS and EXPERIENCE:
A minimum of one (2) year customer service and/or call center experience required.
Previous experience with Vital Tears preferred.
A basic knowledge of ophthalmology (various specialties, anatomy of the eye) a plus.
Ability to think strategically and plan work around attaining goals and objectives.
Strong interpersonal, verbal, written and phone communication skills required.
Intermediate knowledge and ability to use computers and related technology efficiently. Ability to use multiple screens and navigate multiple systems.
Active listening skills - be able to build rapport with patients.
Great organizational skills.
Strong problem-solving abilities and attention to detail.
Ability to manage and handle stress while showing good judgment.
Ability to work independently, with limited direction, and in a team environment.
Ability to work with distraction and to multi-task with frequent interruptions.
Intermediate knowledge of Microsoft operating systems, Microsoft Office, general database, and web-based applications.
Must have reliable transportation.
Availability to work rotating weekends and nights as necessary.
PHYSICAL REQUIREMENTS:
Frequent periods of intense concentration, attention to detail and accuracy.
Ability to handle mental and physical strain involved in use of printed materials, prolonged use of computer screens and extensive phone usage.
Moderate manual dexterity for basic keyboarding.
Long periods of sitting and/or standing may be required.
Ability to lift and move 20 pounds is required.
ENVIRONMENTAL DEMANDS
Normal office environment.
NOTE: The preceding statements describe the nature and level of assignments normally given job incumbents. They are not an exhaustive list of duties. Additional duties may be assigned.
Saving Sight is an Equal Opportunity Employer. We take pride in the diversity of our staff, and seek diversity in our applicants. Saving Sight does not unlawfully discriminate on the basis of any status or condition protected by applicable federal or state law. Saving Sight reserves the right to seek, hire and promote persons who support the goals and mission of the institution.
Job Posted by ApplicantPro
$28k-34k yearly est. 18d ago
Front Office Coordinator - Full-Time - Shawnee Ks
The Joint 4.4
Front desk coordinator job in Shawnee, KS
FrontDeskCoordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized frontdesk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires availability Monday - Saturday with possible fill in at other locations in the KC area.
Compensation and Benefits
* Starting pay: $15 per hour + 5% commission (Average of $19+ per hour)
* Medical, Vision, Dental, STD, LTD, Life, with elective options or additional coverage, PTO, and holiday pay.
* Opportunities for career growth within The Joint network with a review ever QTR and pay increase accordingly.
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$15 hourly 30d ago
Front Desk Receptionist
Cuddle Up Pup Lees Summit
Front desk coordinator job in Lees Summit, MO
Join Our Pack! FrontDesk Receptionist at Cuddle Up Pup
Are you a dog lover with a knack for organization and a passion for customer service? Cuddle Up Pup is looking for a friendly and reliable FrontDesk Receptionist to be the welcoming face of our dog-focused care facility. If you're ready to make a difference in the lives of dogs and their owners, we'd love to meet you!
About Us
Cuddle Up Pup is a locally owned business dedicated to providing a safe, enriching, and loving environment for every dog in our care. From daycare and boarding to grooming and specialized services, we treat every dog like family-not just a number. Our team is driven by compassion, attention to detail, and a commitment to excellence.
At Cuddle Up Pup, we believe in supporting our employees with clear expectations, hands-on training, and opportunities to grow as leaders. Together, we create a positive, team-oriented environment where both dogs and employees thrive.
What You'll Be Doing
As our FrontDesk Receptionist, you'll be the first point of contact for our clients and their furry friends. Your role is essential in ensuring a smooth and welcoming experience for everyone who walks through our doors. Here's what your day-to-day might look like:
- Greet clients and their dogs with a warm, welcoming attitude.
- Answer phone calls and emails, providing information about our services.
- Schedule appointments for daycare, boarding, and grooming services.
- Check dogs in and out, ensuring all necessary paperwork and instructions are complete.
- Process payments and maintain accurate records.
- Assist in maintaining a clean and organized frontdesk area.
- Collaborate with the team to ensure exceptional service for every dog and owner.
What We're Looking For
We're seeking someone who:
- Has a love for dogs and a passion for customer service.
- Is reliable, detail-oriented, and organized.
- Can communicate effectively and professionally with clients and team members.
- Has basic computer skills to manage scheduling and payment systems.
- Thrives in a fast-paced, team-oriented environment.
No prior experience? No problem! We provide paid training to help you succeed in your role.
Perks & Benefits
At Cuddle Up Pup, we value our team members and offer a range of benefits to show our appreciation:
- Health, dental, vision, and life insurance to keep you covered.
- Employee discounts for your own furry friends.
- Uniforms provided to keep you comfortable and professional.
- Paid training to set you up for success.
Why You'll Love Working Here
At Cuddle Up Pup, we're more than just a workplace-we're a family. We believe in creating a supportive and positive environment where every team member feels valued. If you're passionate about dogs, teamwork, and making a difference, you'll feel right at home with us.
Ready to Join the Pack?
If this sounds like the perfect fit for you, we'd love to hear from you! Apply today and take the first step toward a rewarding career with Cuddle Up Pup.
Let's make tails wag together!
$26k-33k yearly est. 15d ago
Front Desk Receptionist
Cuddle Up Pup Blue Springs
Front desk coordinator job in Blue Springs, MO
Join Our Team as a FrontDesk Receptionist at Cuddle Up Pup Blue Springs!
Are you a friendly, organized, and customer-focused individual looking for a rewarding role? Cuddle Up Pup Blue Springs, located in Blue Springs, MO, is searching for a FrontDesk Receptionist to be the welcoming face of our business. If you love working in a warm, pet-friendly environment and thrive on creating great first impressions, we'd love to meet you!
About Us
At Cuddle Up Pup Blue Springs, we're more than just a business we're a community that cares deeply about pets and their families. We pride ourselves on providing exceptional services in a welcoming and professional environment. Join our team and help us make every visit a tail wagging success!
What You'll Do
As our FrontDesk Receptionist, you'll play a key role in ensuring smooth operations and delivering outstanding customer service. Your responsibilities will include:
- Greeting clients and their furry friends with a warm and professional demeanor.
- Answering phone calls, responding to inquiries, and scheduling appointments.
- Managing check-ins and check-outs efficiently.
- Maintaining accurate records and handling basic administrative tasks.
- Assisting with client questions and ensuring their needs are met.
What We're Looking For
We're excited to welcome someone who:
- Has a friendly and approachable personality.
- Possesses strong communication and organizational skills.
- Is comfortable working in a fast-paced environment.
- Has a passion for pets and providing excellent customer service.
- No prior experience? No problem! We welcome candidates with 0 years of experience who are eager to learn and grow.
Why Join Us?
At Cuddle Up Pup Blue Springs, we value our team members and offer a range of benefits, including:
- Dental insurance
- Health insurance
- Vision insurance
- Life insurance
- Employee discounts
- Uniforms provided
We believe in creating a supportive and inclusive workplace where everyone feels valued and appreciated.
Ready to Apply?
If you're ready to bring your enthusiasm and organizational skills to our team, we'd love to hear from you! Join Cuddle Up Pup Blue Springs and help us create a positive experience for every client (and their pets) who walks through our doors.
Apply today and take the first step toward an exciting new opportunity!
$26k-33k yearly est. 15d ago
Medical Front Office Coordinator- Lee's Summit
WSA Americas 3.8
Front desk coordinator job in Lees Summit, MO
Job Description
WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
What it's all about:
As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care.
What's in it for you?
Top priority of culture and community including ongoing training
Attractive compensation package with monthly bonus opportunities
Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs
Mentorship and professional development opportunities including a CES Advisory Board
Field support for your hearing center
What you will do:
Maintain client charts and ensure information is up to date
Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
Enter stock and custom orders, perform weekly inventory audit to ensure accuracy.
Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements
Maintains a clean, inviting, and friendly environment
Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care
What we are looking for:
High School Diploma or equivalent
Experience in customer service and office administration
Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
Proficiency with computers including scheduling software and MS Office
Strong multi-tasking, organization, and time-management skills
A Place to Grow your Career:
Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:
A professional development team of dedicated Regional Training Managers
Continuing education, LinkedIn Learning and tuition reimbursement
Career advancement pathways for Center Support and Client Care
Pays :$19hr
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.
$19 hourly 6d ago
Front Office Coordinator
Western Missouri Medical Center 4.3
Front desk coordinator job in Warrensburg, MO
PURPOSE STATEMENT
Assist in accurate scheduling, planning, organizing and motivating the activities of the Care Team to ensure the effective and efficient delivery of quality health care.
ESSENTIAL FUNCTIONS
Welcome patients and visitors by greeting in person or on the telephone; answering or referring inquiries.
Schedule appointments in person or via phone, managing provider schedule within set parameters. Keep patient appointments on schedule by notifying provider/nurse of patient's arrival.
Take scheduling calls from physician offices and patients, and accurately schedule patients with the correct appointment type and status.
Perform pre-registration duties as requested.
Obtain correct patient demographic and insurance information.
Accurately identify outpatient accounts requiring authorization/ pre-certification from insurance and obtain the authorization and enters into the computer system.
Notify the patient of any non-coverage issue or “out of network” benefits as informed by the insurance company.
Communicate with the authorization staff and other applicable staff to assure insurance issues have been addressed.
Maintain patient accounts by obtaining, recording, and updating personal and financial information and insurance verifications for appointments and procedures.
Determine benefits, Co-pays and deductibles and obtain revenue.
Maintain business office inventory and equipment by anticipating needed supplies; verifying receipt of supplies; and scheduling equipment service and repairs.
Protect patients' rights by maintaining confidentiality of personal and financial information.
Maintain operations by following policies and procedures.
Contribute to team effort by taking on other duties as assigned.
Contact medical facilities or departments to schedule patients for tests and/or admission.
Performs general office duties such as answering telephones and completing insurance forms.
Maintain regular and predictable attendance.
Perform other essential duties as assigned.
Requirements
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS
High school diploma or equivalent.
Medical office work experience preferred, including medical terminology.
Computer experience, including advanced typing skills.
Organizational skills.
Communicate well with people both in personal contact and in telephone conversations.
Follow oral and written instructions.
Ability to handle multiple priorities.
Must be self-motivated and have the ability to work within the established policies, procedures and practices prescribed by the hospital/clinic.
Understanding and commitment to WMMC ASPIRE values of service, promote teamwork, integrity, respect and excellence.
Develop and maintain effective relationships with staff, patients and external customers.
PHYSICAL/MENTAL REQUIREMENTS
Must be able to sit and stand, intermittent 8 to 10 hours a day.
Must be able to use standard office equipment, including the telephone and computer keyboard.
Continuously works under pressure of near 100% accuracy while meeting inflexible deadlines.
Continuously utilizes manual/bi-manual dexterity, near vision, speech, and hearing.
Frequently stands, walks, sits and utilizes eye/hand coordination and color definition.
Occasionally reaches above shoulder, regularly required to lift and/or carry up to 40 lbs.
Occasionally walks on uneven surfaces.
$27k-32k yearly est. 8d ago
Front Desk Coordinator
KSMO Orthopedics
Front desk coordinator job in Overland Park, KS
KSMO Orthopedics LLC is seeking to hire a Full-Time FrontDeskCoordinator to help ensure that our patients are getting the care and treatments they need to heal and return to normal life. If you are a caring individual looking for a place where your expertise will be valued, your knowledge expanded, and your abilities challenged, this may be the position for you!
This FrontDeskCoordinator position comes with a competitive starting wage based on education and years of experience. We also have great benefits; Health, Dental, and Vision Insurance, 6 official paid holidays, 2 unofficial paid holidays, and vacation time off.
RESPONSIBILITIES
Greet and welcome patients and visitors in a courteous and professional manner.
Manage the clinic's appointment schedule, including booking, rescheduling, and confirming appointments.
Answer and direct phone calls, handle inquiries, and provide information about clinic services.
Check patients in and out, ensuring accurate collection of personal and insurance information
Maintain a clean and organized frontdesk and waiting area.
Assist with administrative tasks, including filing, faxing, and data entry.
Communicate effectively with medical staff to ensure smooth patient flow and optimal care delivery.
Handle sensitive patient information with confidentiality and professionalism.
QUALIFICATIONS
High School Diploma (GED) is a minimum requirement.
Ability to sit for extended periods of time
Ability to multi-task and prioritize
Ability to handle high call volume and handle or route calls correctly
Excellent verbal communication skills
Excellent interpersonal and customer service skills
ABOUT KSMO ORTHOPEDICS LLC
KSMO Orthopedics is an orthopedic practice specializing in workers' compensation and personal injuries. We are committed to providing the highest quality care for our patients. Our approach involves a thorough understanding of the patient's needs, use of modern diagnostic modalities, treatment with multiple conservative measures, and ultimately, advanced surgical techniques when necessary. To provide this high level of care, we need a hardworking and dedicated team of professionals. Here at KSMO Orthopedics, we know that we would not be able to achieve our mission without our team. That is why we offer competitive compensation, generous benefits, and a supportive work environment.
A DAY IN THE LIFE OF AN FRONTDESKCOORDINATOR
As a FrontDeskCoordinator, you are directly involved in ensuring that we deliver patient-focused care at all times. You ensure that our patients feel welcomed and attended to and that their visit or call goes smoothly and efficiently. The FrontDeskCoordinator is the first point of contact for our patients and plays a critical role in creating a positive first impression. This position is responsible for managing the frontdesk operations, including greeting patients, scheduling appointments, and handling administrative tasks. The ideal candidate will have excellent communication skills, a professional demeanor, and a passion for providing outstanding customer service.
WORK SCHEDULE
The typical schedule is an 8.5-hour day Monday-Friday
View all jobs at this company
$26k-34k yearly est. 60d+ ago
Front Desk Receptionist, Optician/Optometric Tech
Epic Vision Eye Centers
Front desk coordinator job in Kansas City, MO
* Coordinate scheduling and patient care needs with the doctor * Answer multi-line phone system * Update insurance information and obtain insurance authorizations * Lead patients through and assist in the eye exam pretesting * Perform patient prescreening analysis
* Conform to all HIPAA regulations and maintain strict patient confidentiality
* Perform other duties as assigned
Job Requirements:
* High school diploma or equivalent
* Personable and able to make patients feel welcome
* Highly organized and strong attention to detail
* Desire and ability to take on new tasks
* Ability to multi-task and follow schedules
* Basic computer knowledge required
* Ability to work assigned schedule
* Previous doctor's office or optical experience is preferred but not required
Competitive Pay with great benefits
Job Type: Full-time
Pay: $15 - $17.00 per hour
Benefits:
* 401(k)
* Dental insurance
* Employee discount
* Flexible spending account
* Health insurance
* Paid time off
* Vision insurance
Schedule:
* Day shift
* Monday to Friday
* Rotating weekends
* Employee may work at other local offices
$15-17 hourly 5d ago
Hotel Front Desk Receptionist
Hotel Lotus Stadium
Front desk coordinator job in Kansas City, MO
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$15 - $17 hourly
Responsibilities:
Handle customer complaints as necessary
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
Work with the housekeeping staff to ensure rooms are ready for new guests
Qualifications:
Well-versed in taking telephone calls and handling stressful situations
Working knowledge of Microsoft Office and reservation management systems
1+ year of hotel industry experience or related job preferred
Must have graduated high school, received a GED or equivalent
Displays impeccable interpersonal, time management, organizational skills, and customer service skills
About Company
Welcome to Hotel Lotus! You can find us just off of I-70, less than a mile from the Truman Sports Complex, and a short distance from popular Kansas City attractions and landmarks. Our clean, comfortable accommodations, ample amenities, and prime location make us one of the best hotel deals in Kansas City, and we look forward to hosting you!
Our proximity to Arrowhead Stadium and Kauffman Stadium makes us an excellent choice for guests in town to cheer on their team; however, you will find plenty to add to your itinerary, whether you are a sports fan or not! From the American Jazz Museum and Nelson-Atkins Museum of Art to the Crossroads Arts District, culture and entertainment can be found around every corner here. Kansas City is also known the world over for our famous BBQ. Historic restaurants like Arthur Bryant's and Dixon's Famous Chili Parlor are sure to impress any foodies planning a visit. Retail therapy is readily available at local shops and massive outlets in the area.
$15-17 hourly 5d ago
Hotel Front Desk Receptionist
Orangewood Inn & Suites KCI
Front desk coordinator job in Kansas City, MO
Job DescriptionWe're looking for a positive and professional hotel frontdesk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!Compensation:
$14 - $16+
Responsibilities:
Communicate with housekeeping to make sure guest rooms are ready
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests' needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
Field customer complaints when necessary
Provide information about our hotel, available rooms, rates and amenities
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Manage online and phone reservations
Qualifications:
Well-versed in taking telephone calls and handling stressful situations
1 year of experience in the hospitality industry as a hotel frontdesk agent, hotel receptionist, or guest service specialist preferred
Has previous experience or working knowledge of Microsoft Office and reservation management systems
Excellent time management skills, organizational skills, customer service skills, and interpersonal skills
High school graduate, GED recipient, or equivalent
About Company
We are an interior corridor hotel with a 7-minute estimated drive from Kansas City International Airport.
$14-16 hourly 11d ago
Hotel Front Desk Receptionist
Hotel Lotus Merriam/Kansas City
Front desk coordinator job in Merriam, KS
Job DescriptionWe are searching for an enthusiastic, service-focused hotel frontdesk agent to join our guest services team. You'll welcome guests, manage accounts, answer inquiries and field complaints to ensure we deliver an excellent experience to every guest. You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!Compensation:
$15 - $17 hourly
Responsibilities:
Communicate with housekeeping to make sure guest rooms are ready
Perform regular bookkeeping duties: make sure hotel guest information is current and correct
Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
Mitigate customer complaints as needed
Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
Comfortable taking telephone calls and mitigating stressful situations
High school graduate, GED recipient, or equivalent
At least one year of hospitality industry experience as a hotel frontdesk agent or similar position preferred
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company
Began as a small company with a single hotel and one man's vision to create a luxury experience accessible to everyone. From humble beginnings, Lotus Hospitality has expanded to operate seven hotels in less than a decade. Mark learned through years of hard work and experience how to capitalize on opportunities and maximize the potential of underperforming projects. From the execution of the company's first major project in Kansas City, Lotus Hospitality's unique new properties and historic refurbishments have changed the landscape of the city and sparked growth throughout the downtown corridor. But we're nowhere close to finished.
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How much does a front desk coordinator earn in Independence, MO?
The average front desk coordinator in Independence, MO earns between $23,000 and $37,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Independence, MO