Front desk coordinator jobs in Kingsport, TN - 69 jobs
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Front Desk Coordinator
Medical Receptionist
Patient Care Coordinator
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Patient Service Coordinator
Patient Representative
Scheduling Coordinator
Receptionist
AON Medical Receptionist
Campbell Clinic 4.2
Front desk coordinator job in Bristol, TN
As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the frontdesk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Check In and Check Out
* Cross training in all front office positions
* Strong customer service and oral communication skills
* Positive attitude
* Computer competency and literacy
* Multi-tasking and ability to meet deadlines
* Team player
* Self-motivated
* Basic knowledge of insurance
SUPERVISORY RESPONSIBILITIES: Not Applicable.
QUALIFICATIONS:
Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Must be computer literate. Basic computer skills required.
Other Skills and Abilities: Able to listen and respond well to questions and feedback.
Other Qualifications:
* Active Listening - Ability to actively attend, convey, and understand the comments and questions of others.
* Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
* Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
* Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
* Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
* Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Physical Demands
N (Not Applicable) Activity does not apply to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Lift/Carry
Stand
O
10 lbs or less
F
Walk
O
11-20 lbs
N
Sit
C
21-50 lbs
N
Manually Manipulate
F
51-100 lbs
N
Reach Outward
F
Over 100 lbs
N
Reach Above Shoulder
O
Climb
N
Push/Pull
Crawl
N
12 lbs or less
F
Squat or Kneel
N
13-25 lbs
N
Bend
O
26-40 lbs
N
Grasp
F
41-100 lbs
N
Speak
C
Work Environment
Work is performed in a healthcare and office environment. The noise level is usually moderate. Must understand the risks involved in working with or around blood-borne and airborne pathogens. Must maintain a safe work environment in compliance with all standards, rules, and regulations under the OSHA Act. Must adapt to schedule changes as needed.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
$23k-28k yearly est. 6d ago
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Full-Time Front Desk Coordinator
The Joint 4.4
Front desk coordinator job in Bluff City, TN
FrontDeskCoordinator - Full Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized frontdesk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires availability weekdays and some weekends.
Compensation and Benefits
* Starting pay: $20 - $22 per hour plus
* Healthcare Reimbursement, PTO, and holiday pay [if applicable]
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$20-22 hourly 15d ago
Scheduling Coordinator
Appalachian Agency for Senior Citizens Inc. 4.2
Front desk coordinator job in Bristol, VA
Job Description SCHEDULER
GRADE: 5 Non-exempt REPORTS TO: PCA Supervisor/Home Care Coordinator
High School diploma, GED or equivalent, Associate degree
will be considered. Previous administrative experience preferred, minimum two (2) year's experience in the area of scheduling, transportation, human services, disabilities, or other related field is required; advanced knowledge of computers is recommended; must have demonstrated excellent interpersonal communication skills.
SUMMARY: Engages and interacts with clients, Personal Care Aides, and Homemakers to coordinate and schedule appropriate services, according to a Plan of Care and regulations. Maintain database system of clients, Personal Care Aides, and Homemakers.
DUTIES AND RESPONSIBILITIES:
1. Schedule and coordinate Personal Care and Homemaker services with appropriate notification and documentation.
2. Collaborate with Supervisor/Home Care Coordinator, and other IDT members to maintain a good working relationship.
3. Attend PACE morning meetings, IDT, or other trainings as assigned by Supervisor/Home Care Coordinator. Must always review PACE morning meeting minutes.
4. Demonstrate professional verbal and written communication.
5. Demonstrate excellent computer skills.
6. Demonstrate decision making and problem-solving skills.
7. Recognize and report significant changes, abnormal observations, and incidents to Supervisor/Home Care Coordinator, PACE, or another appropriate source, such as emergency support.
8. Maintain the highest degree of confidentiality in all aspects of client relations
and Agency operations.
9. Maintain database system of patients Personal Care Aides and Homemakers containing schedules, aide records, Plan of Care, telephone numbers and directions, etc.
10. Comply with HIPAA requirements and will maintain strict
confidentiality with regards to clients and Agency operations.
11. Perform other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES:
Advanced abilities to use hardware, software, and related technology to perform tasks.
Excellent interpersonal communication skills.
Excellent analytical and problem-solving skills.
Understanding of scheduling and resource allocation concepts.
Knowledge of geographical area served by AASC.
Ability to work independently with minimal supervision.
$28k-35k yearly est. 5d ago
Medical Front Desk
New Life Medicine 4.3
Front desk coordinator job in Johnson City, TN
Required Qualifications:
18 years of age or older
Excellent Telephone Skills
Strong Verbal Communication
Microsoft Office proficient
Professional attitude and appearance
Patient Focus
Detail Oriented
Supply Management experience
Can handle stressful office environment
FrontDesk Job Duties:
(a) Checking in and checking out patients
(b) Creating efficient workflow environment
(c) Accurately count money and place it in the drop safe
(d) Call patient no-shows within 15 minutes of missed appointments and reschedule appointments
(e) Answer the telephone in a timely manner
(f) Maintain safe and clean reception area by complying with procedures, rules, and regulations
(g) Monitor surroundings to ensure that all patients and vendors are attended to
(h) Complete prior authorizations and have them sent into the insurance companies within 24 hours of receiving the forms
(i) Have a friendly attitude with patients
(j) Take initiative to help others when needed
(k) Schedule appointments
Benefits
Major Medical, Dental, Vision, PTO, HSA, 401K and more!
***Other duties may be assigned by Office Manager
View all jobs at this company
$29k-35k yearly est. 20d ago
Patient Coordinator
H2 Health
Front desk coordinator job in Damascus, VA
Job Description
Patient Coordinator | Outpatient | Part-time | 744 N Beaver Dam Ave #3, Damascus, VA 24236
At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
Your Role:
As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
Coordinate patient appointments, verify insurance, and handle referrals.
Maintain and update patient records with accuracy and confidentiality.
Assist with frontdesk operations, answering phone calls, and managing inquiries.
Work closely with clinicians and administrative staff to enhance patient experience.
Ensure a welcoming and organized clinic environment.
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus
Minimum of 1 year experience in a healthcare or medical office setting
Knowledge of medical terminology and insurance processes
Exceptional interpersonal and communication skills
Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
Ability to handle sensitive information with confidentiality
Proficient in using office software and electronic health records (EHR) systems
Join us in making a positive impact on our patients' lives every day!
Benefits
Why H2 Health?
We're more than a workplace, we're a team that supports your goals:
Competitive compensation with performance-based bonuses that reward your outcomes
Flexible scheduling to support work-life balance
Career advancement and professional growth
Full benefits: medical, dental, vision, and 401(k) with match
Generous PTO, paid holidays, and company-paid life insurance
Supportive, clinician-led team culture
Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.
H2 Health
is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
$25k-35k yearly est. 22d ago
Patient Care Coordinator
Tristar Physical Therapy
Front desk coordinator job in Morristown, TN
Benefits:
401(k) matching
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Vision insurance
Tristar Physical Therapy is hiring an experienced, full-time employee to serve as a Front Office Patient Care Coordinator for the company's growing team. Our Patient Care Coordinators are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond.
Just a little heads up.
We are looking for someone who wants to be a part of a growing, innovative, people-centered environment and is looking for a career move, NOT just another job.
This position will begin as Full-Time.
You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. Seriously, you are the type of person who will become obsessed with optimizing patients' results and the front office experience so they can have a seamless experience when they enter the facility.
You may be someone who can work independently, avoid mistakes, and make decisions on your own. But you are also a taskmaster and enjoy working with a team.
We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH.
Someone who loves learning and problem-solving. If you're looking to work for a company that allows you to choose your path of growth as the company grows, then you'd be a great fit! This is a dream job for the right person!
We will teach you everything you need to know! We just need you to show up with a willingness to learn, the ability to do the work, and a positive attitude. Tristar Physical Therapy is looking for a long-term hire. We want to create an amazing working relationship that could help the company thrive for multiple years.
Requirements
2-3 Years of FrontDesk experience (Required)
Healthcare Insurance/Billing/Collections Experience (Preferred)
Sales and Objection Handling Skill Set
This position will be performed in a high-volume outpatient environment so need to be able to multitask and problem-solve quickly.
Flexibility is a must. Need to be willing to make changes as quickly as needed
Our team prides itself in being just that….a TEAM! So, if we've got your back, you've got to have ours, too!
Job Duties for the Administrative Assistant / FrontDesk Include (but not limited to)
FrontDesk Tasks (computer use, answering phones, preparing reports, statistics tracking)
Call All Incoming Leads from Online Sources and Facebook Ads
Schedule New Patient Evaluations
Check In New Patients and Collect Pertinent Paperwork
Greet All Patients Like They Are VIPs!
Check-In / Out all Existing Patients
Insurance Benefits Check and Authorizations
Collect Patient Payments
Schedule Patients Appointments Appropriately
Have A Lot Of Fun While Making A Difference In Someone's Life!
In addition to a rewarding position with an incredible team, we offer some pretty amazing perks:
Flexibility with your schedule - Who doesn't want that?!
The competitive compensation package, including benefits!
The best team and support system that you could want.
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Sound Like a Good Fit for You? Go ahead and apply
I look forward to hearing from you.
Jordan Black, PT, DPT
Compensation: $13.00 - $18.00 per hour
Tristar Physical Therapy is a leading outpatient physical and occupational therapy provider with 8 locations across East Tennessee. We deliver personalized, evidence-based care to help patients recover faster, move better, and live healthier lives. Our team of 35+ skilled therapists treats various conditions using manual therapy-based techniques, individualized exercise prescriptions, and progressive treatment plans tailored to each patient's goals.
We emphasize a hands-on, patient-centered approach that empowers clinicians to use their clinical judgment and deliver high-quality care without unnecessary productivity pressure. With state-of-the-art tools like underwater treadmills and a strong focus on therapist autonomy, Tristar offers a treatment environment that supports both professional growth and patient success.
We invest in our team through structured onboarding, continuing education opportunities, and efficiency-focused systems that streamline documentation and communication. If you're passionate about delivering meaningful, results-driven care in a collaborative, growth-oriented environment, Tristar Physical Therapy is the place for you.
$13-18 hourly Auto-Apply 6d ago
Part Time Front Desk Agent
Courtyard Banner Elk
Front desk coordinator job in Sugar Mountain, NC
Raines Co. - Your Future is Now!
The FrontDesk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.
Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.
We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.
Essential Job Functions
Ensures Outstanding customer service at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and pre-registers each guest
Ensures payments are made or on file for each guest and that billing is routed for groups correctly
Completes cash transactions and maintains full responsibility for personal bank
Ensures Frontdesk log (book or system) is read and updated
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Attends meetings as required
Experience and Education:
Experience in customer service, forward-facing, or other guest-related positions
Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred
Proficient in Microsoft 365 or similar computer applications
Minimum High school diploma, GED or equivalent
Raines is proud to be an Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Pre-employment background check required.
EEO/D/V
Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
$23k-29k yearly est. Auto-Apply 19d ago
Patient Care Coordinator/ Budtender - Johnson City, NY (Full-Time)
Vireo Health 4.2
Front desk coordinator job in Johnson City, TN
Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
* Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety.
* Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis.
* Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges.
* Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system.
* Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned.
* Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis.
* Participates in recordkeeping and reporting necessary for State Compliance.
* Attends staff meetings, continuing education, as directed.
* Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing.
* Assists patients and caregivers through the dispensary process/experience.
* Educates patients on the proper use and storage of medical cannabis medications.
* Follows the Green Goods customers service model.
* Works with supervisors to set and accomplish goals.
* Completes opening/closing procedures as assigned.
* Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.)
* Troubleshoots to solve patient issues regarding the usage of their cannabis products.
* Performs other duties as assigned.
What impact you'll make:
* A high school diploma and 1-3 years' experience in a retail environment
* Proficiency with MS Office required
* Experience working in a fast-paced retail setting is preferred.
* Excellent communication skills, verbal and written.
* Ability to work in a team environment, as well as independently.
* Ability to handle multiple tasks simultaneously.
* Ability to work in a fast-paced environment.
* Adaptable to change in the work environment.
* Must be able to stand for long periods.
* Flexible availability including but not limited to weekends and evenings.
Starting Union Pay: $18.50/hr
Why Choose Vireo:
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
$18.5 hourly 32d ago
Medical Receptionist - Abingdon, Pounding Mill and Wise, VA
Crossroads Treatment Centers
Front desk coordinator job in Abingdon, VA
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Medical Receptionist
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed
Maintains daily financial records and reports
Coordinates with medical and clinical staff to coordinate intakes
Provides clerical and logistical support
Oversees patient accounts and financial responsibilities
Education and Experience requirements
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.
Schedule and Travel
Pounding Mill and Wise on an as needed basis.
Monday (Abingdon) 11:00am-5:00pm or (Wise) 2:00pm-5:00pm
Tuesday (Abingdon) 9:00am-5:00pm or (Wise) 9:00am-1:00pm
Wednesday (Abingdon) 10:00am-6:00pm or (Pounding Mill) 10:00am-2:00pm
Thursday (Abingdon) 8:00am-4:00pm or (Pounding Mill) 2:00pm-5:00pm or (Wise) 9:00am-12:00pm
Friday (Abingdon) 10:00am-3:00pm or (Pounding Mill) 9:00am-2:00pm
Position Benefits
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm
subscription for all employees
$27k-34k yearly est. Auto-Apply 21d ago
Healthcare Receptionist
Cornerstone Care 3.8
Front desk coordinator job in Rogersville, TN
Work for an employer who loves you back! Cornerstone Care has locations throughout Southwestern Pa. and we are seeking a Healthcare Receptionist to join our team. Make a difference as we seek those who want to assist us in fulfilling our mission: "To improve the health of our patients and the residents of our community, with special concern for the underserved." Cornerstone Care has a long history of serving patients in our region and with over 24 million dollars in annual revenues. You can join a dynamic team of professionals where your contributions and voice make a difference. We are the best family care center across Southwestern PA and Northern WV for affordable healthcare. Cornerstone Care is seeking a Healthcare Receptionist for our Rogersville office to perform efficient and accurate processing of patient visits including insurance verification, registration, scheduling, payments and checkout while maintaining positive patient/visitor relations. Needs to be able to answer incoming calls regarding COVID vaccinations and testing, as well. ESSENTIAL DUTIES: Communicates effectively with a broad range of patients, community and organizational members. Some of the key responsibilities are: Checks patients in and out and collects and processes patient payments. Updates patient demographics and insurance. Generates super bills. Enters into practice management system payments and charges and adjusts as needed. Informs patients (either in person or via telephone) of health center policy concerning insurance co-payments, proof of income, payment at time of service, etc. Verifies insurance and eligibility. Maintains a patient recall system. Assists patients with billing questions, forms and processes sliding fee and other applications. Balances cash daily. Prepares bank deposits. Scans all records into the Electronic Health Record
Cornerstone Care is a Non-Profit, Federally Qualified Health Center with 14 locations and a mobile unit, serving communities throughout Southwestern Pennsylvania, and Northern West Virginia. Our mission is to improve the health of our patients and all the residents of the communities we serve, with special concern for the medically underserved and low-income populations.
Cornerstone Care offers: Medical insurance, dental and vision coverage, life insurance, long-term disability insurance, 403 B retirement, flexible spending accounts for medical and dependent care, credit union, and a variety of additional voluntary benefits as well as a generous time off package.
Cornerstone Care, Inc is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability, sexual orientation, gender identity and expression.
$29k-34k yearly est. 18d ago
Medical Receptionist
Revida Recovery Centers
Front desk coordinator job in Greeneville, TN
Full-time Description
Purpose:
The primary purpose of the Patient Administrator is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping records medical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures.
The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or
more pounds, walking, standing, etc.) ability to support patient weight in case of
emergency or disability requiring assistance. Must be able to see, stoop, sit,
stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable.
Must be able to communicate both verbally and in writing. Must be able to relate
to and work with mentally and physically ill, disabled, emotionally upset, and
hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to deal
with multiple situations. Risk of exposure to infections, bloodborne pathogens,
and other potentially infectious materials or contagious diseases. For this reason,
"Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with the
established workplace violence, ADA, EEOC, and Corporate Compliance
program and commit to worker safety, health, and patient safety. Subject to work
schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement
processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.
Accurately records payments received.
Verifies patients' demographics on each visit, including checking ID and
insurance eligibility/information.
Accurately enters demographic and accounting information.
Reconciles end of day reports
Answers phone calls professionally and promptly.
Schedules all patient follow-up visits.
Submits prior authorizations as required for all treatment services.
Responds to all requests for medical records and processes by HIPAA and Part
42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.
Accurately compiles medical records, adhering to state and federal regulations
and best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.
Types and enters data with accuracy and attention to detail.
Actively proofreads and edits written communication and patient documentation.
Maintains accuracy of credit card transactions and entering payments.
Effectively directs and organizes daily responsibilities and workflow.
Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.
Always exhibits a professional demeanor
Requirements
Patient Administrator Requirements:
Education: High School Diploma or equivalent
Experience: Must have experience working in a medical office
environment, preferably in the mental health and substance abuse fields.
Competent in using computers, email, printers, scanners, facsimile, and
multiline phone systems. Previous experience with electronic health records
is preferred.
Special Requirements: Knowledge of applicable State Code of Regulations and
42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of
Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The
employee is expected to participate in appropriate continuing education as requested
and required by their immediate supervisor. In addition, the employee is expected to
accept personal responsibility for other educational activities to enhance job-related
skills and abilities. The employee must attend mandatory educational programs and
maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management
reserves the right to add or remove duties from jobs when circumstances (e.g.,
emergencies, changes in workload, rush jobs, or technological developments)
dictate. Furthermore, they do not establish an employment contract and are
subject to change at the employer's discretion.
$24k-30k yearly est. 60d+ ago
Patient Services Coordinator/Receptionist
Atlantic Vision Partners LLC 4.5
Front desk coordinator job in Bristol, TN
We're Looking For A FrontDesk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
$28k-32k yearly est. Auto-Apply 60d+ ago
Patient Representative - Front Office
Envision Eye Care
Front desk coordinator job in Abingdon, VA
Job Description
Join Envision Eye Care as a Full-Time Patient Representative - Front Office in Abingdon, VA, and become an integral part of a team that prioritizes patient satisfaction and eye health. This onsite role provides a unique opportunity to engage directly with patients, ensuring they feel welcomed and valued from the moment they step through our doors. Your contributions will be pivotal in maintaining a high-performance environment where collaboration and proactive communication thrive. This position offers the chance to work in a fast-paced and energetic setting, where your dedication to doing the right thing will positively impact the lives of those we serve. You'll develop strong relationships with a diverse patient base while honing your professional skills in the eye care industry.
You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Become a vital part of our mission to deliver exceptional eye care and help us envision a future of clear sight for everyone.
Day to day as a Patient Representative - Front Office
As a Full-Time Patient Representative - Front Office at Envision Eye Care, your daily expectations will involve a range of responsibilities aimed at providing exceptional patient experiences. You will greet patients warmly, manage appointment scheduling, and facilitate patient flow in a busy clinic environment. Managing phone inquiries and addressing patient concerns effectively will be crucial to your role. You will be responsible for updating patient records with accuracy and ensuring all necessary documentation is prepared for smooth consultations. Additionally, you will collaborate with medical staff to maintain a productive and organized front office, all while embodying our core values of respect and optimism.
Keeping the front office area tidy and professional will be part of your routine, prioritizing a welcoming atmosphere for every visitor. Your contributions will help in building a customer-focused environment that aligns with our mission and culture at Envision Eye Care.
Does this sound like you?
To thrive as a Full-Time Patient Representative - Front Office at Envision Eye Care, certain skills and attributes are essential. Strong interpersonal communication skills are vital for effectively engaging with patients, understanding their needs, and conveying important information clearly. You should possess exceptional organizational abilities to manage multiple tasks simultaneously while ensuring a seamless patient experience. Attention to detail is crucial for maintaining accurate patient records and managing appointments efficiently. Being able to problem-solve in real-time will help you address patient inquiries and resolve any issues that may arise.
A respectful and empathetic demeanor is necessary to foster trust and comfort among patients. Lastly, a proactive and optimistic mindset will allow you to contribute positively to the dynamic and energetic culture at Envision Eye Care, enabling you to adapt swiftly to the demands of a busy front office environment.
Our team needs you!
If you think this part-time job is a fit for what you are looking for, applying is a snap - just follow the instructions on this page. Good luck!
$25k-31k yearly est. 3d ago
Full Time Front Desk Agent/Night Audit
Northstar Hospitality 4.1
Front desk coordinator job in Abingdon, VA
NorthStar Hospitality is looking for a FrontDesk Associate at the Clarion Pointe, Abingdon VA location, to serve as our guests' first point of contact and manage all aspects of their accommodation. What NorthStar Hospitality offers: · Employee Discounts
· Medical, Dental, Vision, and Life benefits (to associates who work 30+ hrs per week)
· Paid Time Off
· 401k + Employer match
· Opportunity for Career growth
FrontDesk Responsibilities Include:
Managing frontdesk activity and handling guest check-ins and check-outs
Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
Handling customer requests and complaints and directing other employees or departments accordingly
Managing and updating all official documentation pertaining to the role
Answering calls and queries related to potential booking
Skills:
Strong customer service skills
Knowledge of safety and security procedures
Advanced math and bookkeeping skills
Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
Attention to detail and organizational skills
Time management and multitasking skills
Excellent verbal and written communication skills
Ability to solve problems and diffuse tense situations
NorthStar Hospitality is committed to hiring a diverse workforce and sustaining and inclusive culture providing equal opportunities to associates and applicants for employment without regard to race, color, religion, gender, national origin, marital status, genetic information, age, disability, sexual orientation, gender identity or status as a Vietnam-era or special disabled veteran in accordance with applicable federal laws In addition, NorthStar complies with applicable state and local laws governing nondiscrimination in employment in every location where NorthStar has facilities. This policy applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training.
Compensation: $12.00 - $13.00 per hour
$12-13 hourly Auto-Apply 60d+ ago
Appalachian Orthopedics Medical Receptionist - Johnson City
Campbell Clinic 4.2
Front desk coordinator job in Johnson City, TN
As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the frontdesk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting.
ESSENTIAL DUTIES/RESPONSIBILITIES:
* Check In and Check Out
* Cross training in all front office positions
* Strong customer service and oral communication skills
* Positive attitude
* Computer competency and literacy
* Multi-tasking and ability to meet deadlines
* Team player
* Self-motivated
* Basic knowledge of insurance
SUPERVISORY RESPONSIBILITIES: Not Applicable.
QUALIFICATIONS:
Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred.
Language Skills: Able to communicate effectively in the English language.
Mathematical Skills: Basic arithmetic skills are required.
Reasoning Ability: Identifies and resolves problems promptly.
Computer Skills: Must be computer literate. Basic computer skills required.
Other Skills and Abilities: Able to listen and respond well to questions and feedback.
Other Qualifications:
* Active Listening - Ability to actively attend, convey, and understand the comments and questions of others.
* Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
* Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
* Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
* Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed
* Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
* Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
* Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
* Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
* Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
* Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
* Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
* Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Physical Demands
N (Not Applicable) Activity does not apply to this position.
O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Lift/Carry
Stand
O
10 lbs or less
F
Walk
O
11-20 lbs
N
Sit
C
21-50 lbs
N
Manually Manipulate
F
51-100 lbs
N
Reach Outward
F
Over 100 lbs
N
Reach Above Shoulder
O
Climb
N
Push/Pull
Crawl
N
12 lbs or less
F
Squat or Kneel
N
13-25 lbs
N
Bend
O
26-40 lbs
N
Grasp
F
41-100 lbs
N
Speak
C
Work Environment
Work is performed in a healthcare and office environment. The noise level is usually moderate. Must understand the risks involved in working with or around blood-borne and airborne pathogens. Must maintain a safe work environment in compliance with all standards, rules, and regulations under the OSHA Act. Must adapt to schedule changes as needed.
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
$23k-28k yearly est. 32d ago
Front Desk Coordinator - Johnson City, TN
The Joint Chiropractic 4.4
Front desk coordinator job in Johnson City, TN
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $12-$16/hr Depending on Experience
Monday - Tuesday 930a - 7p & Sundays
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$12-16 hourly Auto-Apply 54d ago
Patient Coordinator
H2 Health
Front desk coordinator job in Damascus, VA
Patient Coordinator | Outpatient | Part-time | 744 N Beaver Dam Ave #3, Damascus, VA 24236
At H2 Health, we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.
Your Role:
As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.
Coordinate patient appointments, verify insurance, and handle referrals.
Maintain and update patient records with accuracy and confidentiality.
Assist with frontdesk operations, answering phone calls, and managing inquiries.
Work closely with clinicians and administrative staff to enhance patient experience.
Ensure a welcoming and organized clinic environment.
Requirements
High school diploma or equivalent; additional education in healthcare administration is a plus
Minimum of 1 year experience in a healthcare or medical office setting
Knowledge of medical terminology and insurance processes
Exceptional interpersonal and communication skills
Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
Ability to handle sensitive information with confidentiality
Proficient in using office software and electronic health records (EHR) systems
Join us in making a positive impact on our patients' lives every day!
Benefits
Why H2 Health?
We're more than a workplace, we're a team that supports your goals:
Competitive compensation with performance-based bonuses that reward your outcomes
Flexible scheduling to support work-life balance
Career advancement and professional growth
Full benefits: medical, dental, vision, and 401(k) with match
Generous PTO, paid holidays, and company-paid life insurance
Supportive, clinician-led team culture
Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to advance your physical therapy career in a supportive setting? Apply today and join a community that values you.
H2 Health
is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.
$25k-35k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator
Tristar Physical Therapy
Front desk coordinator job in Morristown, TN
Job DescriptionBenefits:
401(k) matching
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Vision insurance
Tristar Physical Therapy is hiring an experienced, full-time employee to serve as a Front Office Patient Care Coordinator for the companys growing team. Our Patient Care Coordinators are responsible for contributing to the team's efforts by providing amazing customer support from the initial phone call to the final visit and beyond.
Just a little heads up.
We are looking for someone who wants to be a part of a growing, innovative, people-centered environment and is looking for a career move, NOT just another job.
This position will begin as Full-Time.
You are perfect for this role if you LOVE working with patients, digging deep into issues, learning, and problem-solving. Seriously, you are the type of person who will become obsessed with optimizing patients results and the front office experience so they can have a seamless experience when they enter the facility.
You may be someone who can work independently, avoid mistakes, and make decisions on your own. But you are also a taskmaster and enjoy working with a team.
We want someone comfortable with responsibility and very mission-minded. When others see a WALL, you see a problem you can solve given enough time to RESEARCH.
Someone who loves learning and problem-solving. If youre looking to work for a company that allows you to choose your path of growth as the company grows, then youd be a great fit! This is a dream job for the right person!
We will teach you everything you need to know! We just need you to show up with a willingness to learn, the ability to do the work, and a positive attitude. Tristar Physical Therapy is looking for a long-term hire. We want to create an amazing working relationship that could help the company thrive for multiple years.
Requirements
2-3 Years of FrontDesk experience (Required)
Healthcare Insurance/Billing/Collections Experience (Preferred)
Sales and Objection Handling Skill Set
This position will be performed in a high-volume outpatient environment so need to be able to multitask and problem-solve quickly.
Flexibility is a must. Need to be willing to make changes as quickly as needed
Our team prides itself in being just that.a TEAM! So, if weve got your back, youve got to have ours, too!
Job Duties for the Administrative Assistant / FrontDesk Include (but not limited to)
FrontDesk Tasks (computer use, answering phones, preparing reports, statistics tracking)
Call All Incoming Leads from Online Sources and Facebook Ads
Schedule New Patient Evaluations
Check In New Patients and Collect Pertinent Paperwork
Greet All Patients Like They Are VIPs!
Check-In / Out all Existing Patients
Insurance Benefits Check and Authorizations
Collect Patient Payments
Schedule Patients Appointments Appropriately
Have A Lot Of Fun While Making A Difference In Someone's Life!
In addition to a rewarding position with an incredible team, we offer some pretty amazing perks:
Flexibility with your schedule - Who doesnt want that?!
The competitive compensation package, including benefits!
The best team and support system that you could want.
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
People-oriented -- enjoys interacting with people and working on group projects
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
Detail-oriented -- would rather focus on the details of work than the bigger picture
Sound Like a Good Fit for You? Go ahead and apply
I look forward to hearing from you.
Jordan Black, PT, DPT
$22k-34k yearly est. 7d ago
Patient Care Coordinator/ Budtender - Johnson City, NY (Part-Time)
Vireo Health 4.2
Front desk coordinator job in Johnson City, TN
Who we are: At Vireo Health, we're not just another cannabis company-we're a movement. Founded by physicians and driven by innovation, we blend science, technology, and passion to create top-tier cannabis products and experiences. Our team of 500+ bold creators and trailblazers are shaping the future of the industry, and we want you to be part of it.
We take pride in being one of the most diverse and inclusive workplaces in cannabis, fostering a culture where everyone belongs. Through employee engagement, community events, and non-profit partnerships, we're building more than a business-we're building a community.
As we rapidly expand nationwide, we're looking for talented, driven, and passionate people to join us. If you're ready to turn your passion into a career, let's grow the future together.
What the role is about:
* Maintains and safeguards entrusted confidential information; maintains vigilance for patient medication safety.
* Assists customers with all aspects of preparing, setting up, and finalizing the dispensation process for medication as regulated by the office of medical cannabis.
* Completes CPC operational requirements by maintaining an organized workflow, verifying preparation, and labeling of medications, verifying order entries and charges.
* Utilizes computer systems and programs appropriately for daily operations such as patient communication, refill orders, making appointments and home deliveries. Facilitates thorough and accurate input of patient and provider demographic information in seed-to-sale software system.
* Maintains cash register and accountability for assigned drawer; completes opening/closing procedures as assigned.
* Complies with state law and all regulations and provides oversight for overall dispensary compliance under the supervision of a licensed pharmacist. Understands and stays up to date on state regulations pertaining to medical cannabis.
* Participates in recordkeeping and reporting necessary for State Compliance.
* Attends staff meetings, continuing education, as directed.
* Maintains safe and clean working environment by complying with custodial procedures, rules, and regulations. Must adhere to infection-control standards such as handwashing.
* Assists patients and caregivers through the dispensary process/experience.
* Educates patients on the proper use and storage of medical cannabis medications.
* Follows the Green Goods customers service model.
* Works with supervisors to set and accomplish goals.
* Completes opening/closing procedures as assigned.
* Responds to all patient communication platforms (Text, Emails, Voicemail, ETC.)
* Troubleshoots to solve patient issues regarding the usage of their cannabis products.
* Performs other duties as assigned.
What impact you'll make:
* A high school diploma and 1-3 years' experience in a retail environment
* Proficiency with MS Office required
* Experience working in a fast-paced retail setting is preferred.
* Excellent communication skills, verbal and written.
* Ability to work in a team environment, as well as independently.
* Ability to handle multiple tasks simultaneously.
* Ability to work in a fast-paced environment.
* Adaptable to change in the work environment.
* Must be able to stand for long periods.
* Flexible availability including but not limited to weekends and evenings.
Starting Union Pay: $18.50/hr
Why Choose Vireo:
Life's too short to work somewhere that doesn't ignite your passion. The cannabis industry is fast-paced, innovative, and full of opportunity-where science meets creativity, and wellness meets culture.
At Vireo Health, we're pioneering the future of cannabis with a team that's as dynamic as the industry itself. Here, you'll find a workplace that's collaborative, inclusive, and driven by HEART and purpose, where your work has a real impact on people's lives.
Whether you're cultivating the highest-quality plants, crafting cutting-edge products, or shaping unforgettable customer experiences, you'll be part of something bigger. If you're looking for a career that's exciting, meaningful, and full of growth, let's build the future of cannabis together.
A Growing Industry: Work at the leading tech company in the cannabis industry and help shape the future
Passionate Culture: Join a team that truly cares about the plant, the people, and the purpose behind what we do
Employee Perks: Enjoy competitive pay and benefits, paid time off and employee discounts
Making an Impact: We're committed to education, sustainability, and giving back to the communities we serve.
EEO Statement
Vireo Health, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. *******************
$18.5 hourly 32d ago
Medical Receptionist
Revida Recovery Centers LLC
Front desk coordinator job in Greeneville, TN
Description:
Purpose:
The primary purpose of the Patient Administrator is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping records medical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures.
The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or
more pounds, walking, standing, etc.) ability to support patient weight in case of
emergency or disability requiring assistance. Must be able to see, stoop, sit,
stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable.
Must be able to communicate both verbally and in writing. Must be able to relate
to and work with mentally and physically ill, disabled, emotionally upset, and
hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to deal
with multiple situations. Risk of exposure to infections, bloodborne pathogens,
and other potentially infectious materials or contagious diseases. For this reason,
"Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with the
established workplace violence, ADA, EEOC, and Corporate Compliance
program and commit to worker safety, health, and patient safety. Subject to work
schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement
processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.
Accurately records payments received.
Verifies patients' demographics on each visit, including checking ID and
insurance eligibility/information.
Accurately enters demographic and accounting information.
Reconciles end of day reports
Answers phone calls professionally and promptly.
Schedules all patient follow-up visits.
Submits prior authorizations as required for all treatment services.
Responds to all requests for medical records and processes by HIPAA and Part
42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.
Accurately compiles medical records, adhering to state and federal regulations
and best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.
Types and enters data with accuracy and attention to detail.
Actively proofreads and edits written communication and patient documentation.
Maintains accuracy of credit card transactions and entering payments.
Effectively directs and organizes daily responsibilities and workflow.
Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.
Always exhibits a professional demeanor
Requirements:
Patient Administrator Requirements:
Education: High School Diploma or equivalent
Experience: Must have experience working in a medical office
environment, preferably in the mental health and substance abuse fields.
Competent in using computers, email, printers, scanners, facsimile, and
multiline phone systems. Previous experience with electronic health records
is preferred.
Special Requirements: Knowledge of applicable State Code of Regulations and
42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of
Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The
employee is expected to participate in appropriate continuing education as requested
and required by their immediate supervisor. In addition, the employee is expected to
accept personal responsibility for other educational activities to enhance job-related
skills and abilities. The employee must attend mandatory educational programs and
maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management
reserves the right to add or remove duties from jobs when circumstances (e.g.,
emergencies, changes in workload, rush jobs, or technological developments)
dictate. Furthermore, they do not establish an employment contract and are
subject to change at the employer's discretion.
How much does a front desk coordinator earn in Kingsport, TN?
The average front desk coordinator in Kingsport, TN earns between $22,000 and $35,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Kingsport, TN
$28,000
What are the biggest employers of Front Desk Coordinators in Kingsport, TN?
The biggest employers of Front Desk Coordinators in Kingsport, TN are: