Front desk coordinator jobs in Midland, TX - 49 jobs

We are Rodeo! Rodeo Dental & Orthodontics is one of the fastest growing, multi-specialty dental groups in the country. The company's team of 100+ award-winning doctors provide a full range of general dentistry, orthodontics, endodontics, oral surgery, and board-certified pediatric dental services Rodeo locations throughout the United States. QUALIFICATIONS: Previous dental experience is preferred Dental practice management software (Open Dental/Dentrix) experience helpful Bilingual (Spanish) is required This position may require the employee to use his/her personal vehicle to travel to different work sites during the course of the work day, which means you would need an active, valid Driver's License. ESSENTIAL FUNCTIONS: Must bring that BIG personality to engage and entertain our patients Answer incoming phone calls Place outgoing confirmation calls Educate our patients and surrounding community through ongoing outreach efforts Collect the appropriate information from our patients to verify insurance eligibility Input the required data to create insurance claims Gather patient health history as required Schedule appointments with our patients daily Gather the appropriate data to obtain pre-authorizations for treatment Support your team Daily housekeeping (will be shared with other staff) Performs all other duties as assigned PHYSICAL REQUIREMENTS: Prolonged sitting and standing as needed Ability to lift up to 15 lbs BENEFITS: New Grads, start your careers with Rodeo! Growth and advancement opportunities in our specialty dentistry business lines, such as orthodontics and oral surgery, as well as in leadership roles PTO Company-paid Life Insurance Medical Dental Vision Short-term and Long-term Disability Health Saving Account Supplement Life Insurance for you or your dependents 401(k) Accident Critical Illness Identity Protection Team Member Assistance Program EEO Statement: Rodeo Dental is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. Rodeo Dental is and equal opportunity employer and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success Rodeo Dental is also proud to be a pioneering certified B Corporation in the dentistry industry! As a certified B Corporation (B for Benefit) Rodeo strives to meet the highest standards for social and environmental performance, transparency, and accountability.

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome. Front Office Assistant Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, when required.

Job DescriptionWelcome to Basin Dermatology, a leader in medical and cosmetic dermatology services in Midland, Texas. Basin Dermatology is looking for a Front Office Receptionist to be the first face that our wonderful dermatology patients see when they walk in our friendly office! Salary: $14 - $16 an hour Schedule: Monday - Thursday: 7:30 a.m. - 5:00 p.m. Friday: 7:30 a.m. - 12:00 p.m. Job Type: Full-time ResponsibilitiesFront Office Receptionist Greets patients, prepares and collects completed necessary forms Enters and updates patient/insurance data Schedules appointments Processes visits through proper use of CPT and ICD coding Processes payments for visits Performs various clerical duties such as answering telephones, recording messages, preparing physician schedules Provide excellent customer service to patients Required SkillsFront Office Receptionist MUST HAVE EXPERIENCE Customer service experience required Basic computer skills required Exceptional interpersonal skills Ability to work positively with other staff members Ability to multi-task Bilingual English/Spanish required

Receptionist, Front End position involves greeting patients and family members with a positive attitude. Screen patients for infection, fever, NPO status, insurance status, and verify transportation post procedure at check in. Ability to coordinate patient scheduling and communication of activities with dialysis units and family members. The Front Office Receptionist maintains patient charts, handles physician correspondence, answers telephones, manages patient flow, directs delivery to building. Responsibilities include: Establish and review Center patient schedules (check for cancellations and add-on patients; pull patient charts and records as appropriate). Ensure timely interventional encounters are scheduled for patients in the appropriate venue. Open the access center on a daily basis. Perform administrative support activities such as correspondence, filing, faxing, mailing, etc. as necessary or assigned. Answer and route incoming telephone calls appropriately. Monitor, maintain, and order office supplies and equipment. Act as intermediary for physicians and referring facilities; ensure procedure results and reports are forwarded to the dialysis units and/or referring physician. Ensure referral and medical record information is available prior to patient admission. Schedule dialysis treatments for patients and transportation if needed . Maintain patient confidentiality; know and adhere to all HIPPA regulations. Other duties and responsibilities as assigned including but not limited to: Work overtime as needed. Work in other centers as needed. Attend team meetings, phone conferences, and training as needed. Know, understand, and follow teammate guidelines, employment policies, and department or company procedures. Know, understand, and comply with all Center policies and procedures. Consistent, regular, punctual attendance as scheduled is an essential responsibility of this position. Perform other duties and responsibilities as required, assigned, or requested. Qualifications: High school diploma or equivalent required. MA certification preferred. Minimum of 2 years' experience in a healthcare or medical billing office required demonstrating: Understanding of medical terminology. Experience verifying insurance with Medicare, Medicaid, and commercial payers. Experience in obtaining pre-authorizations and/or referrals from insurance carriers. Intermediate computer skills and proficiency in MS Word, Excel, and Outlook. Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position. Spanish speaking strongly preferred.

DEPARTMENT: Front OfficeREPORTS TO: Front Office ManagerSTATUS: Non-Exempt This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone. Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and demeanor. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of area and surrounding communities. EXPERIENCE: - Customer Service experience preferred. PHYSICAL DEMANDS: - Must be able to stand for long periods of time. - May include crowded office setting or “close quarters”. - General office environment with limited physical activity. This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

This position is responsible for greeting and checking in patients as they enter the facility, administering patient registration paperwork, entering patient information into the registration platform and verifying patient insurance when applicable.

Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Lodge. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Permian Lodging rules and regulations for the safe and effective operation of the Property's facilities. Employees who violate Property rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the Property. Assist concierge in handling mail and facsimiles and providing guest with information regarding Lodge facilities and local attractions. Book reservations for those guests who approach the Front Desk. Requirements SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where Lodge is located and its attractions. Extensive knowledge of the Lodge, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by Property environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the Lodge on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, facsimile machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position.

Residence Inn Midland, TX SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

About European Wax Center European Wax Center , a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests professionally trained and certified waxing experts in a modern environment for a comfortable and luxurious experience focused on EWC's vision of Revealing Beautiful Skin . Confident in the experience, we offer first-time guests a free wax on some of our most popular services. EWC prides itself on its unique "Waxing for All" business model, and its network of more than 1,000 centers across the U.S. About EWC UPMA Group UPMA Group is a long time franchise partner of European Wax Center. Our belief in this industry leading self-care brand is evident in every level of our business vision, values and mission. We believe that every single guest who walks through the door of our centers deserves to feel amazing, look beautiful, be confident and of course - Walk In and Strut Out. We also believe that each associate who works at our company should be able to thrive, to build wealth and to grow within our UPMA caring community. We want our associates to feel fulfilled and valued and look to this as a satisfying career - not just a job. We're growing, glowing and thriving - all we're missing is you! Why You're Awesome: You have a proven track record of exceeding sales targets and are results driven! You have a strong understanding of the sales cycle and best practices. You have excellent communication and interpersonal skills. You have the ability to build and maintain relationships with guests. You desire to work in a fast-paced and competitive environment. The idea of jumping in with a growing team and growing with them gets you HYPE. You've got a unique personal brand that will blend with our culture. What You Get: Competitive pay, including hourly rate, commissions, and bonuses. Flexible schedule so you're in control of your work-life balance. Paid training in our innovative Guest Experience & Sales Techniques. Paid associate referral program. Bring us a great talent like you, get cash! A clean, sanitized workplace that prioritizes your safety and physical and mental health. 40% OFF on all Products and FREE Waxing. Special gifts to celebrate YOU on your birthday and work anniversary. Opportunity to enroll in Medical, Dental, Vision, and more life-changing benefits. What We Pay: Compensation above industry standards. We want the best - is that you? Top earners achieve up to thousands of dollars each month in bonuses and commission. Guaranteed starting base hourly pay of $12 per hour, not including commission. We value your time, so you'll always be paid for it, on top of your sales. Opportunity for pay increases twice a year. Pay increases are based on performance, not tenure. Hustle hard, earn more. Simple! How You'll Grow: Multiple career tracks for career advancement. We're kind of like a Build-Your-Own-Adventure except in real life! Ongoing workshops to help you level up and connect with your peers. “Whoop Warrior” team culture with fun group outings and in-center celebrations. Monthly meetings for recognition (where we tell you how great you are) and personalized coaching sessions (where we help you get even better). Engaged and inspiring management team dedicated to your success and growth. This is your chance to turn your job into the adventure of a lifetime. APPLY RIGHT NOW! For more information about EWC visit: *********************************** European Wax Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

←Back to all jobs at Odessa Marriott Hotel and Conference Center Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests before arrival and throughout their stay, maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College coursework in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem-solve in order to effectively deal with internal and external customer Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situation Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) Ability to participate in the creation of an enjoyable work environment. Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with the Company's standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with the Company's policies, standards, and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with the Company's standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Company's performance standards are met. Handle requests for information, mail, and messages in an efficient and courteous manner. Answer guest inquiries about hotel service, facilities, and hours of operation Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel. Be aware of all rates, packages, and special promotions; Be familiar with all in-house groups; Be aware of closed-out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate quoting scenario. Be familiar with all Company policies, house rules, and hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail, and messages as needed to guests and meeting rooms. • Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up-to-date working knowledge of all property amenities, special events, local area attractions, and things to do around the hotel. Perform other duties as assigned, which may include, but are not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Please visit our careers page to see more job opportunities.

Job Description We are looking for qualified and talented individuals to join our team! Are you a self-motivated individual ready to join the Front Desk Team and initiate the warm and comforting experiences for our guests? This service professional will be responsible for creating the ideal first impression in welcoming guests upon arrival - and wishing them well upon departure. The Front Desk Associate will be responsible to demonstrate initiative, take ownership of challenges and have excellent guest resolution skills. This individual will also play a key role in promoting the Wyndham Rewards Program, while providing recognition and benefits to all current members. The most suitable Front Desk Associate will need to have a flexible schedule with availability to work holidays and weekends. This individual will also possess previous hands-on customer service experience specifically within a high guest contact environment (hotel, resort, or country club preferred). Requirements: POSITION PURPOSE Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience Must have more than two years of hotel experience. Create a delightful and inviting guest experience by greeting and welcoming guests upon arrival. Register guests using company software while verifying reservation, address, and credit information. Promote the Wyndham Rewards Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Issue keys to guests and control entrance of safety deposit boxes. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with the Hawthorn Suites rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities.

The Residence Hall Front Desk Clerk plays a pivotal role in ensuring smooth operations within Residence Life at Midland College. They are responsible for providing exceptional customer service to residents, guests, and staff while maintaining a safe and welcoming environment. This position requires a combination of administrative tasks, customer service, and basic problem-solving skills. The Residence Hall Front Desk Clerk is an integral part of the residence hall community, contributing to the overall well-being and satisfaction of residents. This role requires a dedicated individual who is committed to providing exceptional service and support to residents and staff alike. Essential Functions Customer Service: Greet residents, guests, and visitors in a friendly and professional manner Provide information and assistance regarding residence hall policies, procedures, and services Address inquiries, concerns, and complaints promptly and effectively Able to answer phone calls and direct issues to the appropriate party Maintain a positive and welcoming atmosphere at the front desk area Administrative Support: Answer phone calls, and in-person inquiries Assist with check-ins and check-outs for residents Assist with administrative tasks as assigned by Residence Life staff Security and Safety: Monitor access to the residence hall, ensuring only authorized individuals enter the building Knowledge of residence hall policies and regulations to ensure the safety and security of residents and property Observe, report, and document all policy violations Respond appropriately to emergencies, including contacting appropriate on-call staff, and following established procedures Report maintenance issues, safety hazards, and security concerns observed to the on-call staff or hall manager Comply with FERPA guidelines Collaborative Team Member: Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment Participate in staff meetings, trainings, and professional development opportunities Work cooperatively with other front desk clerks and Residence Life Operations Clerks to ensure seamless coverage and support Complete other duties assigned Physical Demands Must be able to remain in a stationary position more than 50% of the time Must be able to sit or stand for long periods of time The person in this position needs to move to other locations on campus occasionally Repetitive use of a keyboard at a workstation Use of manual dexterity The person in this position frequently communicates with others; must be able to exchange accurate information Use of Audible and Visual Communications Frequently moves equipment or paperwork weighing up to 20 pounds Duties indoors and some outdoors Required Qualifications High school diploma or equivalent required Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Strong attention to detail and accuracy in record-keeping Knowledge of basic computer applications (e.g., Microsoft Office suite) Ability to maintain confidentiality and handle sensitive information with discretion Required to work evenings, weekends, and holidays per scheduled shift Preferred Qualifications College Coursework Preferred Previous Customer Service experience. Experience with multi-line telephone.

Requirements QUALIFICATION STANDARDS Education High school or equivalent education required. Experience .

Secretarial/Clerical/Secretary Primary Purpose: Under close supervision provide reception and clerical assistance for the efficient operation of the campus office. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Proficient keyboarding skills Effective organization, communication, and interpersonal skills Ability to understand and follow detailed written and verbal instructions Ability to operate multi-line phone system Experience: __3__ year clerical experience in office setting Major Responsibilities and Duties: Reception and Phones Receive and direct incoming calls, take reliable messages, and route to appropriate staff. Greet and direct campus visitors. Maintain visitor log and issue visitor passes. Assist parents in checking students in and out of school. Prepare and distribute student identification cards, bus passes, and parking stickers. Assist with the receipt and distribution of student materials, including homework requests. Receive, sort, and distribute mail, messages, documents, and other deliveries. Provide clerical assistance as needed including assisting with the scheduling of appointments. Compile, maintain, and file all reports, records, and other documents as required. Maintain confidentiality. Follow district safety protocols and emergency procedures. Supervisory Responsibilities: None Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress Contact: Patsy Sanchez Principal Big Spring Intermediate ************

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome. Front Office Assistant Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, when required.

Front Office Support position plays a key role by performing various administrative and clerical tasks. Responsibilities include filing, answering the phone, organizing documents, basic bookkeeping, and more. Familiarity with all necessary office equipment, software, and procedures is required. Responsibilities include: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Perform other duties and responsibilities as required, assigned, or requested. Qualifications: High school diploma or GED. Qualification in office administration, secretarial work, or related training. Ability to create a welcoming environment. Experience in answering and screening calls, as well as scheduling appointments. Ability to observe business etiquette and maintain a professional appearance. Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook. Working knowledge of printers, copiers, scanners, and fax machines. Excellent interpersonal and communication skills.

Courtyard Odessa 7241 Tres Hermanas Blvd Odessa Tx 79765 SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude:Must have a positive attitude and willingness to learn. Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure:Must work well in stressful, high-pressure situations. Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills:Must be able to convey information and ideas clearly. Hospitality and Guest Service:Must have a desire to serve all guests. Age Requirement:Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks:Clock in/out for breaks at the designated time on your schedule. Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.