Front desk coordinator jobs in Midland, TX

Job Description Patient Care Coordinator - Bi-Lingual - Midland/Odessa Texas Job Title: Ophthalmic Assistant (Patient Care Coordinator) Status: Hourly - Non-Exempt Digitally advanced Tele-Optometric company seeking professionally motivated candidate to assist with the building of a center of excellence while working hand and hand with a busy optical retailer. The ideal candidate will possess a passion for learning, willingness to think outside the box, outgoing personality and excellent customer service and multi-tasking skills. This is an exciting opportunity to grow with a fast paced, cutting edge continually evolving tele-optometric technology company. Essential Job Duties: Patient scheduling along with basic knowledge of vision CPT/ICD-10 codes Familiarity with vision insurance eligibility and payment collection using POS technology Team mindset and willingness to build and maintain relationship with optical retailer Perform basic optometric pretesting and documentation (autorefractor, Lensometer, Visual field, etc) Ability to troubleshoot hardware and software issues and communicate with IT support as needed Ability to maintain a professional attitude in difficult situations Participate in marketing tasks when needed Other job duties as assigned by Regional Manager Qualifications: Ophthalmic or Optometric background a plus but willing to train the right candidate Strong knowledge of computer hardware and software applications including EMRs Knowledge of Zoom, Microsoft Outlook Strong interpersonal skills Ability to maintain professional relationships Demonstrated interest in quality improvement Strong customer service skills and people skills Successful candidates are motivated, eager, and passionate. COA/COT a plus, but not required - will train Bi-lingual a plus, but not required Open availability including weekends Reliable Transportation Company Benefits: 2 weeks' vacation accrued during the first year of employment PTO Paid Holidays Health benefits with company contribution for single coverage Dental benefits Vision Benefit FSA COA/COT Certification Assistance Work Authorization: Must be able to show eligibility for employment in the United States within three days of hire. APP/EEO Statement: 20/20NOW Vision Center is an Equal Opportunity Employer. We welcome all qualified candidates regardless of demographic background. Rate of Pay: Hourly - $17-$24/hr based on experience and knowledge (40-hour workweek)

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome. Front Office Assistant Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, when required.

Reports To: MHCC Executive Director, MHCC Board of Directors ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Must be able to work alone from time to time. • Records voicemail greetings and returns phone calls in a timely manner. • Responsible for establishing and maintaining a cordial relationship with the Chamber members and the Board. • Demonstrates effective knowledge of community leadership and communication skills. • Assists the public over the phone and in person by providing them with helpful information and directing them to the proper people. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. KNOWLEDGE Personnel practices and procedures; standard office practices and procedures; phone etiquette; customer service. Hours: Mon to Fri - 9am to 5pm (Flexible) Attire: Business Casual

Whitley Penn, a leading CPA and Consulting firm, is looking for a Front Desk Coordinator to join our team in Midland. The Front Desk Coordinator performs general and administrative tasks to ensure the successful daily operations of the office. The expected hours for the position are 7:45am - 5:00pm with additional hours as required, Monday to Friday. How We Work Whitley Penn has become one of the most distinguished and fastest growing public accounting firms by providing exceptional service that reaches far beyond traditional accounting. We believe in working in collaborative teams with an emphasis on an open-door policy and encouraging entrepreneurial thinking. We learn, innovate, and succeed by sharing knowledge, embracing diversity, and working together. We are all part of the same family and each person matters. We are more than just a job. How Will You Make an Impact? Greets clients professionally and cheerfully. Handle and direct calls. Appointment setting including conference room reservations and preparation Prepare all overnight packages and couriers Process incoming/outgoing mail and maintain postage log and supplies Accept deliveries from vendors Maintain cleanliness and neatness at the front desk and Conference rooms on a daily basis Assist with other administrative duties as assigned Any other duties as requested and needed Working Conditions: The work is typically performed in an office environment, which requires normal safety precautions; work may require some physical effort in the handling of light materials, boxes or equipment. Regular, physical, and predictable on-site job attendance. Must be able to lift or move up to 30 lbs. How Will You Get Here? Minimum 2 years of experience with front office/administration Proficiency with Microsoft Office - Word and Excel; PowerPoint is a plus. Must be organized with strong attention to detail. Ability to multitask. Professional appearance and demeanor with a positive attitude. Must be prompt, dependable and reliable Why Should You Apply? Firm Paid Medical Insurance (Employee Only Coverage on 2 of 3 plans) Voluntary Dental and Vision Insurance Generous PTO for Non-Exempt Team Members Paid Parental Leave 401(k) Discretionary Bonus Program Health & Wellness Program Pet Insurance Whitley Penn is proud to be an equal opportunity workplace. We recruit, employ, train, compensate, and promote without regard to on age, race, creed, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other basis protected by applicable federal, state, or local law. Whitley Penn is a participant in E-Verify please follow the link to review disclosure notifications: ********************************************************************* . All employment is decided on the basis of qualifications, merit, and business need. #LI-CB1 #LI-DNP

Job DescriptionWelcome to Basin Dermatology, a leader in medical and cosmetic dermatology services in Midland, Texas. Basin Dermatology is looking for a Front Office Receptionist to be the first face that our wonderful dermatology patients see when they walk in our friendly office! Salary: $14 - $16 an hour Schedule: Monday - Thursday: 7:30 a.m. - 5:00 p.m. Friday: 7:30 a.m. - 12:00 p.m. Job Type: Full-time ResponsibilitiesFront Office Receptionist Greets patients, prepares and collects completed necessary forms Enters and updates patient/insurance data Schedules appointments Processes visits through proper use of CPT and ICD coding Processes payments for visits Performs various clerical duties such as answering telephones, recording messages, preparing physician schedules Provide excellent customer service to patients Required SkillsFront Office Receptionist MUST HAVE EXPERIENCE Customer service experience required Basic computer skills required Exceptional interpersonal skills Ability to work positively with other staff members Ability to multi-task Bilingual English/Spanish required

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Wyndham Midland Downtown, in Midland, TX. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an Wyndham branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner. Greets, screens and directs incoming customers and vendors in a professional manner. Operates standard office equipment including: photocopy machine facsimile machine computer and printer typewriter multi-line telephone system Collects money and credit cards for payment of goods and services from customers and places in cash drawer. Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily. Types and files various correspondences and other documentation as required. Maintains a professional office environment and promotes a positive image for the company. Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested. Performs other related duties as assigned. 12. Experience in the automotive field preferred Skills: Interpersonal Skills Oral Communication Skills Written Communication Skills Reading Skills Computer Literacy Keyboard Skills Telephone Etiquette Customer Relations Customer Service Diplomacy Professionalism Filing Math Aptitude Organization Time Management Quickbooks Proficient preferred

This position is responsible for greeting and checking in patients as they enter the facility, administering patient registration paperwork, entering patient information into the registration platform and verifying patient insurance when applicable.

Job Details Home 2 Suites Midland East - Midland, TXDescription Books guest reservations and/or coordinates with reservation center Registers guests into the hotel in a prompt and courteous manner using up-selling techniques to maximize room rates; prepares for group check-ins, check-outs, and VIP arrivals. Greets, registers, and assigns rooms to guests Handles confidential information, including guest records, with a high degree of integrity Answers and routes call as appropriate; takes guest messages with accuracy Assists with sales and marketing efforts as directed by the General Manager Offers and properly handles requests for wake-up calls Records pertinent guest information in the pass on log Replenishes continental breakfast as needed and keeps the area clean Ensures common area/lobby is clean Performs laundry functions as directed Checks guests in and out of the hotel; processes customer payments according to established policies and procedures. Answers phone in a prompt, efficient, and friendly manner. Promotes hotel services, facilities, and outlets and becomes informed and knowledgeable of upcoming events/ functions in the hotel and in the surrounding area. Answers guests questions about the property and amenities and are able to refer and direct guests to area attractions and outlets. Arranges for the appropriate transportation of guests to and from the hotel when necessary. Uses creative reasoning to overcome guest objections and concerns and to ensure 100% satisfaction. Resolves minor guest complaints to the satisfaction of the customer; informs supervisor of major problems, complaints, disturbances or unhappy guests. Respond quickly to guest requests or complaints in a friendly manner and appropriate action is taken. Follows up to ensure guest satisfaction. Completes daily paperwork to include cashing out, documenting all adjustments, miscellaneous postings paid-outs, charges and check-outs. Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; posts all charges; completes cashiers report, prepares deposit and counts cashier bank. Balances cash bag at open and closing of each shift. Transmits and receives messages using equipment such as a computer, telephone, email, fax, and switchboard. Provides a professional image at all times through appearance and dress. Follows company policies and procedures. Note: Other duties as assigned by supervisor or management

Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Explain rates and availability to prospective customers both in person and via telephone. Actively participate in the sales process to increase park occupancy. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration, monthly and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Give a copy of and explain RV Park's rules and policies. Issue keys to Corporate RV to guests. Give new guests a tour of park facilities. Assist all guests with any maintenance requests. Requirements QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position.

Bliss Dental & Orthodontics is seeking a Front Office Assistant to join our team in Odessa, TX! As the initial point of contact, you can create positive patient experiences by welcoming our guests and making them your top priority. We emphasize teamwork and strive to provide our staff with a collaborative and supportive environment. If you have a niche for customer service and meet our qualifications below, apply today! Schedule Full-time Monday - Friday Benefits Monthly bonus opportunities Medical, dental, vision, and life insurance PTO and paid holidays 401(k) options Occasional team lunches Qualifications 6+ months of prior experience in a dental setting is preferred Familiarity with Dentrix software is a plus Bilingual in Spanish is a must to allow us to communicate with our whole community INDHRFO01

Job Description We are looking for qualified and talented individuals to join our team! Are you a self-motivated individual ready to join the Front Desk Team and initiate the warm and comforting experiences for our guests? This service professional will be responsible for creating the ideal first impression in welcoming guests upon arrival - and wishing them well upon departure. The Front Desk Associate will be responsible to demonstrate initiative, take ownership of challenges and have excellent guest resolution skills. This individual will also play a key role in promoting the Wyndham Rewards Program, while providing recognition and benefits to all current members. The most suitable Front Desk Associate will need to have a flexible schedule with availability to work holidays and weekends. This individual will also possess previous hands-on customer service experience specifically within a high guest contact environment (hotel, resort, or country club preferred). Requirements: POSITION PURPOSE Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience Must have more than two years of hotel experience. Create a delightful and inviting guest experience by greeting and welcoming guests upon arrival. Register guests using company software while verifying reservation, address, and credit information. Promote the Wyndham Rewards Program and provide recognition and benefits to all present members. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Issue keys to guests and control entrance of safety deposit boxes. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with the Hawthorn Suites rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities.

The Residence Hall Front Desk Clerk plays a pivotal role in ensuring smooth operations within Residence Life at Midland College. They are responsible for providing exceptional customer service to residents, guests, and staff while maintaining a safe and welcoming environment. This position requires a combination of administrative tasks, customer service, and basic problem-solving skills. The Residence Hall Front Desk Clerk is an integral part of the residence hall community, contributing to the overall well-being and satisfaction of residents. This role requires a dedicated individual who is committed to providing exceptional service and support to residents and staff alike. Essential Functions Customer Service: Greet residents, guests, and visitors in a friendly and professional manner Provide information and assistance regarding residence hall policies, procedures, and services Address inquiries, concerns, and complaints promptly and effectively Able to answer phone calls and direct issues to the appropriate party Maintain a positive and welcoming atmosphere at the front desk area Administrative Support: Answer phone calls, and in-person inquiries Assist with check-ins and check-outs for residents Assist with administrative tasks as assigned by Residence Life staff Security and Safety: Monitor access to the residence hall, ensuring only authorized individuals enter the building Knowledge of residence hall policies and regulations to ensure the safety and security of residents and property Observe, report, and document all policy violations Respond appropriately to emergencies, including contacting appropriate on-call staff, and following established procedures Report maintenance issues, safety hazards, and security concerns observed to the on-call staff or hall manager Comply with FERPA guidelines Collaborative Team Member: Collaborate with Residence Life staff, including Resident Assistants and Residence Hall Managers to foster a supportive community environment Participate in staff meetings, trainings, and professional development opportunities Work cooperatively with other front desk clerks and Residence Life Operations Clerks to ensure seamless coverage and support Complete other duties assigned Physical Demands Must be able to remain in a stationary position more than 50% of the time Must be able to sit or stand for long periods of time The person in this position needs to move to other locations on campus occasionally Repetitive use of a keyboard at a workstation Use of manual dexterity The person in this position frequently communicates with others; must be able to exchange accurate information Use of Audible and Visual Communications Frequently moves equipment or paperwork weighing up to 20 pounds Duties indoors and some outdoors Required Qualifications High school diploma or equivalent required Excellent communication and interpersonal skills Ability to multitask and prioritize in a fast-paced environment Strong attention to detail and accuracy in record-keeping Knowledge of basic computer applications (e.g., Microsoft Office suite) Ability to maintain confidentiality and handle sensitive information with discretion Required to work evenings, weekends, and holidays per scheduled shift Preferred Qualifications College Coursework Preferred Previous Customer Service experience. Experience with multi-line telephone.

Requirements QUALIFICATION STANDARDS Education High school or equivalent education required. Experience .

Full-time Description Provides exceptional customer service by answering phone calls and ensuring patient needs are met with care and efficiency. Handles variety of call types while representing the company's commitment to quality, compassion, and support. Essential Functions and Job Responsibilities: LEVEL 1 - Patient Service Representative Answers calls and emails in timely manner, meeting performance goals Handles standard call types: tank requests, ETA inquiries, pick-up requests, location assistance, order status, pricing inquiries Documents call information per standard operating procedures Answers questions about products, services, retail stores, and general service information Verifies insurance carriers in database system Resolves customer complaints with problem-solving approach Maintains working knowledge of current products and services Adheres to HIPAA guidelines and maintains patient confidentiality LEVEL 2 - Patient Service Representative All Level 1 duties plus: Handles advanced call types: oxygen (O2) services, DME, insurance verification/clarification Processes payments, orders, and returns Troubleshoots equipment issues and provides advanced care solutions Resolves escalated issues or hands off with clear documentation Serves as resource to Level 1 representatives for knowledge sharing and skill development LEVEL 3 - Lead, Patient Service Representative All Level 1 and 2 duties plus: Serves as subject matter expert and primary resource for team Conducts new hire training and mentors team members Handles escalated calls and complex issues with appropriate follow-up Identifies root causes of service issues and collaborates on process improvements Prepares reports for leadership and other departments Supports departmental standards and Patient Experience initiatives Assists with task coordination and ensures adherence to workflows Collaborates with supervisor on performance metrics and service excellence Competency, Skills and Abilities: Customer Service & Communication Deliver exceptional customer service with empathy, patience, and professionalism Demonstrate active listening and clear verbal/written communication skills Effectively address patient needs, concerns, and inquiries Technical Proficiency Strong problem-solving and analytical thinking abilities High attention to detail in documentation and data verification Proficient in computers, Microsoft Office, and database systems Excellent multitasking and prioritization in fast-paced environments Professional Attributes High emotional intelligence to handle stressful situations with compassion Adaptable and flexible with changing processes and technologies Self-motivated with ability to work independently and take initiative Strong team collaboration and cooperative work style Commitment to continuous learning and professional development Healthcare Knowledge Familiarity with Medicare, Medicaid, and commercial insurance processes (preferred) Understanding of healthcare documentation requirements Compliance & Confidentiality Strict adherence to HIPAA regulations and patient confidentiality Full compliance with company policies and referral guidelines Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in healthcare administration, Business Administration, or related field preferred Previous experience in healthcare, insurance, medical billing, or patient services preferred. Knowledge of respiratory therapy or DME services preferred. Level I: (Entry Level): One (1) year of work-related experience Level II: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Physical Requirements Ability to sit for extended periods with prolonged computer screen exposure Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use Occasional lifting of 5-10 pounds as needed Clear speech, hearing ability, and manual dexterity required Work Environment High-volume call center environment with fluctuating stress levels Extended computer and telephone use throughout workday Potential exposure to angry or upset customers/patients Possible exposure to hazardous materials, loud noise, temperature extremes Risk of contact with airborne, bloodborne, or other infectious pathogens Mental and Communication Demands Maintain mental alertness to perform essential job functions Demonstrate empathy, compassion, courtesy, and respect for patient privacy Effective verbal and written communication skills required Schedule Requirements Flexible scheduling to support business hours and after-hours programs as needed Adaptability to varying work levels and office activity fluctuations

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

We are looking for a capable and friendly front office assistant to work at our reception area. In this role, your duties will include answering incoming calls, scheduling appointments, and welcoming visitors. You may also be required to order office supplies. To ensure success, front office assistants should possess experience in office administration and the ability to communicate with members of the public. Top-class candidates are capable administrators who make visitors arriving at the reception area feel welcome. Front Office Assistant Responsibilities: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Performing other administrative tasks, when required.

ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Lodge. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Permian Lodging rules and regulations for the safe and effective operation of the Property's facilities. Employees who violate Property rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the Property. Assist concierge in handling mail and facsimiles and providing guest with information regarding Lodge facilities and local attractions. Book reservations for those guests who approach the Front Desk. Requirements SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where Lodge is located and its attractions. Extensive knowledge of the Lodge, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by Property environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the Lodge on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, facsimile machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position.

Job Title: High School Campus Receptionist/Truancy Clerk Reports to: Campus Principal Pay Grade: Clerical Pay 2 Dept. /School: Permian Days: 227 Supervises: NA Wage/Hour Status: Non-Exempt Primary Purpose: Under direct supervision provide reception and clerical assistance for the efficient operation of the campus office. Work with truant students to increase attendance. Qualifications: Education/Certification: * High school diploma or GED. Special Knowledge Skills: * Proficient keyboarding skills. * Effective organization, communication, and interpersonal skills. * Ability to follow written instructions. * Ability to operate multi-line phone system. Experience: * One year clerical experience in office setting. * Multi-line phone system and personal computer. Major Responsibilities and Duties: * Receive and direct incoming calls, take reliable messages, and route to appropriate staff. * Greet and direct campus visitor. * Assist parents in checking students in and out of school. * Receive, sort, and distribute mail, messages, documents, and other deliveries. * Assist with the receipt and distribution of student materials, including homework requests. * Maintain visitor log and issue visitor passes. * Assist with preparation of materials for mailing, including preparing labels, stuffing envelopes, etc. * Maintain computerized files using personal computer, including reports, employee roster, and mailing lists. * Assist with the scheduling of teacher conferences. * Provide clerical assistance as needed. * Maintain confidentiality. * Work with truant students via telephone and in person to increase attendance. * Other duties as assigned. Supervisory Responsibilities: Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Work with frequent interruptions. Continuous sitting The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I have read, understand and attest to the above description and funding relating to my daily activities. Signature Date