Front desk coordinator jobs in New Bedford, MA

The Wheeler School, a co-ed. N-12 independent day school of approximately 800 students in the College Hill neighborhood of Providence, RI, is seeking a Part Time Afternoon Receptionist. The Part Time Afternoon Receptionist reports to the Director of Campus Operations This is a part time time, 20-hour per week position for 10 months per year. This position is based in our Providence campus. About our School Founded by visionary educator and artist Mary C. Wheeler in 1889, Wheeler is a school committed to challenging academics, a rich performing and visual arts curriculum, and innovation. Our urban campus is supplemented by a 120-acre farm campus, which is the site of seven fields, tennis courts, a field house, and provides many experiential learning opportunities for students of all ages. Ideal candidates for faculty and staff positions at Wheeler are people with a sense of humor, warmth, and humility. They are excellent communicators, with empathy for others and an ability to listen and respond with good intuition and with the help of colleagues. They are ambitious and hard-working, committed to supporting students by offering help and creating new opportunities. When developing curriculum and programming, our faculty and staff members are curious, striving each year to stretch and grow, to implement new ideas that improve the Wheeler experience. In the end, employees love to spend their days with young people and enjoy all that the Wheeler community - creative, energetic, dynamic, and diverse - has to offer. Primary Job Duties and Responsibilities: The Part Time Afternoon Receptionist will provide general administrative support to ensure smooth daily operations. This role also involves keeping the reception area organized, addressing inquiries promptly and professionally, and supporting staff with routine clerical work to help maintain an efficient and welcoming office environment. Specific duties include: Answering the central telephone and directing callers to the appropriate destination Serve as liaison with current and prospective parents Assist with all constituencies and with the general public Welcome visitors to campus, scan IDs and issue visitor badges Know the daily school activities and bussing schedule Assist with afterschool program activities as needed Perform other related duties as assigned Qualifications High school graduate or equivalent Previous clerical experience is required Excellent phone etiquette and customer service skills are essential for this role Knowledge of Microsoft Word and Excel and Google Workspace Motivated, dedicated multi-tasker Proactive self-starter Willingness to perform additional tasks as requested by supervisor General understanding of workings of school environment preferred Physical Demands and Work Environment The physical demands described here are representative of those that are essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. The requirements for performing the duties of this position are as follows: Regularly required to stand, walk, talk, and hear; regularly use hands and fingers, tools, or controls, regularly required to sit. The employee will occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually moderate. How to Apply Interested candidates should email a resume, cover letter, and references to ****************************** and ************************* with the position title in the subject line. Applications will be accepted until the position is filled. Wheeler Benefits At Wheeler, we offer a comprehensive benefits package to qualifying employees, including comprehensive medical and prescription drug plans, Health Reimbursement Account (HRA), Dental, Flexible Spending Accounts (FSA), 403(b) Retirement Plan, Vision, Life and AD&D, Voluntary Life Insurance, Short Term Disability, Long Term Disability Insurance, Wellness and Work-Life Programs, and Benefits Concierge services. Statement on Diversity and Cultural Competency At Wheeler At Wheeler we actively seek students, faculty, and staff from diverse backgrounds in the belief that a broad range of experiences and viewpoints enhance learning, enriches life on campus, and better prepares us all for full participation in a pluralistic, democratic society. We seek to further the overall diversity and cultural competency within our community through hiring. The Wheeler School is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin or disability, and any other category protected by federal, state or local law.

Koch Eye Associates is proud to have served the residents of Rhode Island with field-leading eye care for almost 40 years. We began our practice in 1981 out of a small office in Warwick, and now we have eight locations spanning Warwick, Cranston, North Kingstown, Wakefield, and Woonsocket. Our dedicated team of ophthalmologists and optometrists is devoted to providing top-notch, stress-free care to our patients. Description The Lead Patient Service Representative is the point person for the Patient Service Representative Team. The team is tasked with coordinating communication, managing patient inquiries, and ensuring positive and efficient patient experience while adhering to patient confidentiality and privacy regulations. Duties And Responsibilities Patient registration, scheduling, data entry and processing. Educates patients regarding benefits and collects patient payments, at point of service. Complete and accurate management of patient data in practice management system. Verify health insurances and obtain referrals. Organize and maintain medical records. Miscellaneous administrative tasks including, but not limited to scheduling, transportation, filing, faxing, etc. Must have a clear understanding of company policies including the company manual. Requirements Knowledge, Skills, and Abilities: Exceptional Customer Experience - Understands and anticipates customer needs, takes action to meet customer's needs and strives to exceed their expectations. Proactive- Keep others informed. Ask for help when needed, brings service challenges to supervisor. Drive for Results - Strives for improving the delivery of services with a commitment to continuous improvement. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Education High School Diploma or equivalent preferred Typical Physical Demands Sitting, Standing, Bending, Reaching, Stooping, Walking and Lifting Ability to see, hear, and speak with sufficient capability to perform assigned tasks Driving independently to other facilities Our Full-time Employment Package Offers Medical, dental, and vision insurance begins first day of the month following date of hire FSA and HSA Paid long-term disability (LTD) Paid LIFE and AD&D insurance Paid Time Off (PTO) and holidays 401k Plan Competitive salary Career growth and leadership development We are committed to a policy of non-discrimination and equal employment opportunity. All patients, employees, applicants, and other constituents of our clinical groups will be treated with respect and dignity regardless of race, national origin, gender, age, religion, disability, veteran status, marital/domestic partner status, parental status, sexual orientation, and gender identity and/or expression, other dimensions of diversity or common human decency. We value diversity in thought and culture and welcome highly skilled, capable, competent, collegial members to our team.

Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions. The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives. **Must be fluent in Mandarin OR Arabic *This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period). *Must be able to commute to Boston (parking is limited but very accessible via public transportation). Key Responsibilities Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person. Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed. Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed Requirements BA/BS Degree preferred Bilingual/Fluent in Mandarin or Arabic 1-2 years of administrative or customer service experience ideal Excellent verbal and written communication skills Computer skills including the Microsoft Office Suite Long-term interest in working in a healthcare setting **Full Job Description will be shared prior to an interview with my client **Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered

NOW HIRING: Front Desk / Insurance Coordinator Plymouth Orthodontics Plymouth, MA If youthrive in fast-paced environments,love people, and canjuggle tasks like a pro, keep reading. Were ahigh-growth, modern orthodontic practiceobsessed withelite hospitality,streamlined systems, and delivering a5-star patient experienceevery single day. And were looking for afront desk superstarwho can keep up. Youre the type of person who: Gets arush from a busy, fast-paced day Knowsinsurance verificationlike its your second language Lovestechnologyand picks up new systems FAST Lives forhospitality warm, friendly, professional Stayscalm under pressureeven when the phones light up Wants togrow, not just work another job Shows upearly, takesownership, and cares about thedetails If thats you You will THRIVE here. Skills That Make You a Perfect Fit Experience withinsurance verification+ understanding PPO dental plans Comfortable with Cloud9,Slack,Google Workspace(Drive, Sheets, Calendar), and digital tools Strongorganizational skills you follow up, follow through, and follow the system Ability tomultitask like a boss Positive energywith elite communication Ahospitality mindset: warm greetings, kindness, professionalism Loves being part of agrowing teamand contributing to the culture Schedule Monday Thursday 8:00 AM 5:30 PM (Three-day weekends always.) What Youll Do Greet patientswith genuine warmth and enthusiasm Answer phones+ schedule appointments with accuracy Verify insurancequickly and confidently Keeptreatment plansand patient data organized NavigateCloud9like a champ Help maintain aclean, efficient, professionalfront-desk flow Support the teamwhen things get busy (which is often in the BEST way) This isnt a slow office. This is ahigh-energy, high-standard, high-growth orthodontic practice. If that excites you, youre our person. Compensation Competitive pay- based on experience We take care of our team because they take care of our patients Why Join Us Work with adoctor and leadership team who actually care Growth-oriented practicewith opportunities to advance Fun, supportive culture Clear expectations +strong systems Make areal impacton patients every single day At Plymouth Orthodontics, we believe a healthy smile should come with a fantastic experience. Led by Dr. Ourania Vitsas, our boutique orthodontic practice in Plymouth, MA combines cutting-edge treatment with a welcoming, patient-first atmosphere. Were a growing team that loves laughter, creativity, and delivering top-notch care. Join us in making orthodontics fun and approachable for every patient who walks through our door!

Job Details: Medical Receptionist Shift: 8H Day; 08:30 AM - 05:00 PM; 40 hrs Week Job Type: Contract We are seeking a professional and customer-focused Front Desk / Telephone Receptionist to support daily operations at our Wellesley location. The ideal candidate will have strong communication skills, prior front desk experience, and hands-on EPIC knowledge. This role requires professionalism, reliability, and the ability to provide an excellent patient experience. Key Responsibilities Greet and check in patients in a courteous and professional manner. Answer incoming phone calls and assist with inquiries. Schedule and confirm patient appointments. Maintain accurate and timely documentation in EPIC. Provide exceptional customer service to patients, visitors, and staff. Support front desk administrative tasks as needed. Required Qualifications Must live within 30 minutes of Wellesley, MA. EPIC experience required. Previous front desk or receptionist experience required. Experience answering phones and scheduling appointments. Strong customer service and communication skills. Preferred Qualifications (if any) Prior healthcare experience preferred.

Site: Martha's Vineyard Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary This position reports to the Operations Manager. The Patient Services Coordinator, under supervision, provides administrative support to health care providers in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, and schedule patient appointments. This person understands their position is an important part of the care team in the Patient Centered Medical Home and promotes partnership between patients, family and team Qualifications PREFFERRED QUALIFICATIONS: KNOWLEDGE, EXPERIENCE, SKILLS Call Center/ high volume practice experience preferred. Willingness to learn systems, attend training classes and accept direction. Acts as a cohesive team member. 2 years front desk or customer service position preferred. Demonstrated ability to interact successfully with patients and their families, physicians and support staff both inside and outside of the institution. Ability to work affectively on a team. Ability to manage multiple tasks concurrently. Excellent interpersonal and communication skills required with demonstrated ability to interact with patients and caregivers in a professional and effective manner. Knowledge of organization policies, procedures and systems, MVH administrative practices. Knowledge of Hospital systems including EPIC and Microsoft Office. Ability to multi-task, and comfortable in fast-paced working environment. High School diploma or equivalent required; Associates or college course work preferred. EXPERIENCE: 1-3 years of customer service experience, preferably in a clinical setting. Call Center/high volume practice experience preferred. Electronic Medical Record Experience preferred. Ability to work effectively on a team. Ability to manage multiple tasks concurrently. Comfortable in a fast-paced working environment Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location One Hospital Road Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $20.70 - $42.31/Hourly Grade SM1207 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Martha's Vineyard Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Job Details Plymouth - Plymouth, MA Master's Degree $29.00 - $32.50 HourlyDescription Under the supervision and direction of the CSA Program Director, the Senior Intensive Care Coordinator is responsible for supervising the Intensive Care Coordinators and providing support and advocacy to parents/caregivers. The Senior Intensive Care Coordinator is an integral member of the CSA Leadership Team and is responsible for supporting program goals, attending program meetings and is also responsible for sitewide manager tasks, if needed. Child and Family Services recognizes the power in Diversity and believes that Equity is a Human Right. $1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, or Spanish) Child & Family Services carefully considers a wide range of factors when determining compensation including, but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may include a bonus or other incentives. Therefore, final offer amounts may vary from the amount stated Job Responsibilities & Essential Functions Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. The Senior ICC is responsible for receiving, processing and assigning referrals to ICC/FP teams. This includes checking insurance eligibility, medical necessity and diagnostic criteria. The Senior ICC is responsible for providing initial contact to a family to obtain consent. Provide training, supervision, and support to the Intensive Care Coordinators Carry a caseload and provide direct service to families as needed Provide coverage to families when an assigned ICC is out or away. Participate in System of Care committee Support the ICCs in skills development to work with families from diverse backgrounds, promote positive interactions with families, and foster positive working relationships with providers and organizations Support the program and its entire staff in developing skills in wraparound, care planning teams, care management, and crisis response and support. Participate in management meetings, clinical supervisions, trainings, and evaluations and quality management activities; and ensure staff participation in training, evaluation, and quality management activities Monitor services, authorizations, and ensure staff compliance with policy and program procedures. Act as a covering supervisor for after-hours on-call staff support if needed Participate in marketing and outreach to promote the program and network in the community Update the online behavioral health provider capacity portal for ICC referrals. Perform other duties as require Travel Required Must have a valid driver's license and reliable transportation that meets CFS Driver Policy. Travel is required to provide services in different settings and to attend agency meetings, events, and trainings Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Required Education and Experience The Senior Intensive Care Coordinator must be a master's-level, licensed or license-eligible clinician with at least three (3) years of experience in providing outpatient behavioral health services to youth and families. Experience with home-based or Wraparound models is preferred. Must have supervisory experience. Must have experience working collaboratively with state agencies, consumer advocacy groups, and/or behavioral health outpatient facilities. At times, availability during evening/weekend hours is required. Cultural Competency Qualifications: Awareness of personal attitudes, beliefs, biases, and assumptions about others Knowledge of the various dimensions of diversity, including gender, race, and ethnicity Acknowledging that people from other cultural groups may not share the same beliefs and practices or perceive experiences in the same way Cultural knowledge of key populations that will be served to address disparities in service delivery Demonstrates positive attitudes towards cultural differences by showing respect and openness towards people whose social and cultural background is different from one's own Demonstrates skills for communication and interaction across cultures, including the ability to recognize and manage personal behaviors, moods, and impulses to create an inclusive, equitable, and welcoming climate within the agency Benefits: Benefit eligible at 20+ hours per week Medical - Harvard Pilgrim/HealthPlans Inc. Dental - Delta Dental of MA Vision - EyeMed Wellworks for You (Employee Wellness) 2 weeks' vacation accrued over 1st year, 3 weeks after 3 years, 4 weeks after 5 years and 5 weeks after 20 years 12 Sick Days, 10 Paid Holidays, and 2 Personal Days per year Tuition reimbursement - Up to $1,500 per calendar year Professional Licensure reimbursement (LICSW, LMHC) Flexible spending accounts - save on medical expenses and dependent care! 401K - CFS matches first 1% at 100%; 2%-6% of annual earnings are matched at 50% 100% Employer paid Life Insurance 100% Employer paid Long Term Disability and AD&D 24-hour travel assistance, mileage reimbursement, discounted Healthtrax gym membership, and employee appreciation events! Child and Family Services, Inc. values a diverse workplace and strongly encourages applicants from the BIPOC, LGBTQ+, AAPI, Hispanic, Latinx and Veteran communities to apply for employment. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, citizenship, age, gender, sex,( including gender identity, sexual orientation, and pregnancy) disability status, protected veteran status, or any other characteristic protected by law.

Under direction of office supervisor and physicians receives patients into site. Ensures record is complete and available prior to patient arrival. Updates patient information including demographics and insurance information. As appropriate, provides patients with information regarding appointments, test requirements, etc. in preparation for next visit. Collects co-payments, preparing and maintaining related records. Provides charge entry for services rendered to patients. Maintains efficient front desk operations. This is a full-time, 40 hours/week position (8:00AM-4:30PM Monday-Friday) supporting the Endocrinology division in East Providence. PRINCIPAL DUTIES AND RESPONSIBILITIES: Consistently applies the Brown Medicine values of patient care priority, dignity, collaboration, integrity and quality in support of the Brown Medicine mission to deliver compassionate, high-quality patient care, research excellence and outstanding physician education. Is responsible for knowing and acting in accordance with the Brown Medicine Compliance Program and Code of Conduct. Consistently practices the Brown Medicine Customer Service Standards. Answer and refer telephone calls or other inquiries to ensure accurate and timely communications are facilitated. Greet patients and visitors promptly. Assist patients and family members or other customers with concern and empathy; respect their confidentiality and privacy and communicate with them in a courteous and respectful manner. Confirm patient appointments in advance of visit. Consistently demonstrate ability to respond to changing situations in a flexible manner in order to meet current needs, such as reprioritizing work as necessary. Schedule patient appointments Minimize non-productive time and fill slow periods with activities that will enable you to prepare to meet the future needs of the office (organizing, housekeeping, assisting others, etc.). Check patients into clinical office by updating patient demographic information and “arriving” the patient in the software. Verify insurance information at each patient visit. Review encounter forms to ensure accurate diagnostic/treatment codes are applied. Collect payments (co-pays) for services rendered when applicable (at check in or at check out.) Reconcile encounter forms and payment collection on a daily basis. Document and log unused encounter forms as directed by the Patient Accounting Office. Check patients out of the clinical site by processing the paperwork, scheduling follow up visits and entering the charge for the visit.. Photocopy, fax and file as required. Process outgoing mail and distribute incoming mail. Initiate and follow through on referral authorization calls to insurance carriers as necessary. Type correspondence as directed. Filing as required. Prepare initial patient medical record. Respond to routine requests for information in a timely manner following procedure/guidelines. Reduce inquiries to others when information is readily available through other means. Maintain equipment and report broken or missing equipment to manager as soon as possible. Willingly learns new skills, procedures, protocols as they are introduced; attends training and masters new software programs. May perform duties of Medical Assistant. Maintain work area in a neat and orderly fashion. Attend meetings as required. Demonstrate flexibility to perform duties wherever volume deems it necessary within the office. BASIC KNOWLEDGE: High school diploma or GED. Knowledge of medical office procedures and terminology. Knowledge of grammar, spelling and punctuation to document patient information and type correspondence. Skill in greeting patients and answering telephones with a strong customer service focus. Skill in operating a variety of office equipment such as copier, facsimile machine and computer. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instructions given in English. Ability to sort and file by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with customers (patients, physicians, coworkers, supervisor, etc.). EXPERIENCE: Minimum one-year secretarial experience preferably in a medical setting. WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: Conditions common to a clinical practice environment. Involves frequent contact with patients and other customers. Interaction with others is constant and interruptive. Work may be stressful at times. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. INDEPENDENT ACTION: Work is performed under general supervision, with some independent judgment exercised in determining priorities. SUPERVISORY RESPONSIBILITY: None. Employees are required to be vaccinated against COVID as a condition of employment, subject to accommodation for medical exemptions. We value a diverse, talented workplace and seek colleagues who strive to better understand systemic barriers as it affects patient care and our academic institutions. Brown Medicine welcomes nominations and applications from all individuals with varied experiences, perspectives, abilities, identities, and backgrounds to enrich our clinical, research, training and service missions. Brown Physicians, Inc. will join Brown Health Medical Group/Brown University Health effective December 28, 2025. As part of this integration, there may be changes to our application process. Depending on timing, candidates may be asked to re-submit their application through the Brown University Health system. We appreciate your understanding and continued interest in joining our team during this exciting time of growth.

Job DescriptionJoin an esteemed regional healthcare organization in East Greenwich, RI, as a Medical Receptionist! If you are a highly systematic and empathetic professional who is eager to assume a key role in delivering outstanding patient interactions, this opportunity is for you! Compensation & Benefits: $20 - $22 per hour Career Advancement: Formal pathways for refining clerical proficiencies Supportive Environment: A cohesive and positive team dynamic within a healthcare setting. Performance Incentive: A retention bonus is offered to qualified, high-achieving personnel. Core Duties of the Medical Receptionist: Welcome patients and guests courteously and professionally to ensure an exceptional initial impression of our facility. Manage all internal and external correspondence, assist in preparing essential documentation, and provide general clerical aid to clinical staff. Support the entire healthcare team by executing crucial daily functions that guarantee the efficient flow of the practice. Oversee the complete patient experience, from check-in/check-out to coordinating follow-up appointments and ongoing care. Process financial transactions accurately and promptly utilizing our integrated systems, ensuring all services are correctly invoiced. Audit patient files before appointments to verify insurance validity and confirm all necessary authorizations (pre-certifications) are secured. Proficiently operate all required software, including the Electronic Medical Record (EMR) and appointment scheduling tools. Qualifications for the Medical Receptionist: High School Diploma or equivalent (GED) is mandatory; an Associate's degree in a field such as Health Administration is a distinct advantage. Requires a minimum of two (2) years of relevant professional history within a physician's office or medical facility. Must be adept in utilizing Electronic Health Record (EHR) systems and possess foundational knowledge of clinical financial processing Excellent interpersonal capabilities, robust organizational skills, and a professional demeanor are essential. Must be capable of simultaneous task management, effective workload prioritization, and meeting strict deadlines in a fast-paced environment. Exceptional attention to detail and a strong commitment to accuracy in all administrative tasks are crucial. Comfortable and skilled in navigating the EHR and managing data across multiple display screens. Demonstrated ability to thrive in a demanding clinic setting and effectively organize tasks to maintain patient flow punctuality. Must exhibit flexibility and willingness to work beyond standard hours when required (e.g., due to late-running provider schedules). Must be able to manage a role that primarily involves prolonged periods of sitting and concentrated computer work. Submit your resume today for immediate consideration! Want to explore more exciting job opportunities? Click here Please Note: City Personnel offers extended interview hours from 7 am-7 pm upon request Join a Top Workplace in Rhode Island! Recognized as one of The Providence Journal's Top Workplaces , City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. At City Personnel, we don't just match talent with opportunity. We invest in your growth and well-being. When you work with us, you'll enjoy: Dedicated Career Coaching to help you with resumes, interviews, and career planning. Referral Program that rewards you for helping others find great opportunities. Temp Employee Benefits: Paid Sick, Personal Days, Health Insurance, Weekly Pay City Personnel isn't just a staffing agency. It's a team that values you, celebrates your wins, and helps you succeed every step of the way. Ready to take the next step in your career?Apply today and experience why we've been voted a Top Workplace in Rhode Island!Contact us today at (401) 331-2311 to find your perfect job match! IND123

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We're not waiting for the future to arrive. We're shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As a Front Office Coordinator, you'll be the face of our Boston Headquarters-energizing the space and everyone who walks through it. From warmly welcoming guests to partnering with Workplace and Events teams, you'll make every interaction seamless and memorable. In this dynamic, people-first role, you'll help create a high-impact, high-energy environment where both employees and visitors feel valued. You'll bring our culture to life in the details-owning the first impression and making sure our space looks and feels like DraftKings. What you'll do Greet guests and vendors with warmth and professionalism, ensuring every arrival and departure feels seamless. Serve as the on-site point of contact in reception, coordinating check-ins in partnership with Security protocols. Manage incoming and outgoing mail, coordinate packages and shipments, and maintain mailroom inventory. Maintain a polished and organized appearance across the reception area, executive conference rooms, and shared spaces. Partner with the Workplace and Events teams to support on-site activations, employee experiences, and VIP visits. Act as a cultural ambassador, helping infuse energy and hospitality into day-to-day office life. Field internal inquiries and direct guests to the appropriate contacts and spaces. Provide general administrative support for front desk operations and building access logistics. What you'll bring At least 1 year of experience in corporate reception, hospitality, or guest experience. A proactive and professional demeanor with a strong customer service mindset. Excellent verbal communication and multitasking skills with strong attention to detail. The ability to stay organized, prioritize tasks, and handle time-sensitive requests efficiently. Physical comfort with a role that requires walking, standing, and the ability to lift up to 30 lbs. Familiarity with Microsoft Office and Google Workspace tools. Comfort working on-site full-time (5 days a week in our Boston office). #LI-JF1 #AC2025 Join Our Team We're a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don't worry, we'll guide you through the process if this is relevant to your role. The US hourly rate for this full-time position is 30.40 USD - 38.00 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The Evergreen Center is a world-class private human services organization that provides living and learning environments for individuals with developmental disabilities diagnosed with multiple disabilities including Autism, physical disabilities, neurological problems and behavior disorders. Evergreen believes children will develop to their maximum potential when instruction is woven through daily activities and living environments. Job Description Evergreen Center is currently seeking a full Front Desk Receptionist for our Central Education Facility in Milford, MA. Responsibilities: Acting as receptionist, including greeting visitors and answering phones Operating internal paging system Preparing purchase orders for supplies; storage, and inventory of office supplies Completing mailings of program notices or documentation Compiling mailing lists as requested Sorting and distributing mail Performing errands as necessary (may require use of personal vehicle) Completing data entry to online and network databases Provides assistance to individuals with disabilities requiring assistance for program access (physical and communication access) Qualifications High School Diploma or GED required At least one year of experience in clerical functions and general office procedures Valid driver's license Additional Information Our Benefits Medical & Dental 403(b) with company contribution Flexible Spending Plan Paid Holidays Leave Benefits (Sick, Personal, Vacation) Voluntary Benefits Staff Morale Events (Six Flags, NYC, Foxwoods) Visit our website at ******************** to learn more about our organization! To apply, click on "I'm Interested"! Selection for employment is made regardless of race, color, religion, creed, sex, sexual orientation, gender identity/expression, pregnancy or pregnancy-related condition, marital status, national origin, ancestry, age, disability, handicap, genetic information, someone who is a member of, applies to perform, or has an obligation to perform, service in a uniformed military service of the United States, including the National Guard, on the basis of that membership, application or obligation; veteran status, or any other bases protected by law. Evergreen Center participates in E-Verify.

Job Description VNA Care is hiring a Patient Service Coordinator for our Canton office. Patient Service Coordinator provides administrative support to clinical teams maintaining operational flow and ensuring exemplary customer service. Performs scheduling duties to support the needs of an assigned team branch. Pay Range: $21.63 - $34.03 Schedule available: Monday-Friday 7am-3:30pm. Hybrid Schedule: 2 days remote and 3 days on-site. Location: VNA Care 150 Royal Street, Canton, MA 02021 Experience • Minimum 1 year office experience, preferably in a health care setting. • Detail oriented with the ability to work with others. • Excellent organizational, communication and interpersonal skills. • Excellent computer skills including Excel, Word and Power Point. Company Benefits: We offer a competitive benefits package including Medical, Dental, Vision, 401K, Tuition Reimbursement, Generous PTO and Holiday time. To learn more about VNA Care please visit our website at vnacare.org

Site: Nantucket Cottage Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. On-site on the island of Nantucket, Full-time, Day shift, Clinic setting Job Summary Under general supervision, the Patient Services Coordinator provides administrative support to health care providers in high-volume ambulatory settings, functioning as the primary interface between the patient and the providers. The emphasis is placed on the ability to organize priorities, complete tasks, manage confidential patient information, schedule patient appointments and diagnostic testing, referrals, and other managed care related issues. The Patient Services Coordinator is responsible for front desk greeting, check in, check out, scheduling patient appointments, diagnostic testing, coordinating referral, authorizations, and managed care related issues. This position is responsible for managing the day-to-day patient flow at time of check-in and check-out. The Patient Services Coordinator is expected to take complete responsibility for every customer interaction by creating a welcoming environment and providing outstanding service. The Patient Services Coordinator will work with colleagues and clinicians in one or a combination of ambulatory settings. Qualifications Required Competencies: Service Excellence * Demonstrates a commitment to the NCH/NCMG Mission, Standards of Behaviors, and department service vision. * Enthusiastically connects with a diverse population of patients, caregivers, and colleagues. * Prioritizes work in alignment with the needs of the patients, family members, caregivers, and colleagues. * Ability to maintain a high level of professionalism and handles all situations diplomatically and courteously. * Consistently maintains a comfortable, clean, and safe setting. * Adheres to department dress policy. Attention to Detail * Adheres to assigned schedules to ensure appropriate staffing coverage. * Performs all check-in and check-out functions. * Receives and responds to internal and external telephone calls from patients, caregivers, coworkers and other departments. * Schedules all forms of ambulatory patient appointments. * Responsible for collecting patient payments. Communication * Demonstrates strong verbal and written skills. * Provides accurate information and clear explanations regarding appointment requirements, instructions, policies, and procedures. * Adapts communication style to varying customer needs. * Employs active listening skills. Collaboration & Teamwork * Exhibits diplomacy and communicates with others in a manner that demonstrates respect, professionalism, and a commitment to the team. * Offers and seeks assistance to and from coworkers that supports the team and ensures that patient needs are not compromised. * Provides cross coverage during unexpected and scheduled absences. * Participates in department initiatives and contributes to the team's success. * Acts as a liaison between key departments, providers, and coworkers. * Assists in mentoring new staff as directed. Flexibility & Resilience * Demonstrates flexibility and adapts to shifting priorities in response to the needs of patients, caregivers, and colleagues. This includes cross coverage with other ambulatory departments when necessary. * Responds to change with a positive attitude and remains open-minded. * Demonstrates ability to rebound quickly when confronted with challenging situations. * Demonstrates a willingness to learn. General Responsibilities: * Has primary responsibility for scheduling and rescheduling patient appointments in accordance with established guidelines. Utilizes wait list to fill cancelled appointments. * Answers and triages incoming telephone calls, takes messages and assists patients and families with problem resolution both in-person and over the telephone to include the "MD access line." * Conducts appointment confirmation calls and sends confirmation letters when applicable. * Reviews the daily patient schedule and ensures that all appropriate preparations are in place to facilitate efficient patient flow for the day and correct demographic and insurance information is in place. * Understand HMO, managed care, and other third-party insurers. Function as a patient resource around managed care plans, and insurance and referral issues with the knowledge to perform electronic insurance verification. Understand financial services and self-pay resources, and to provide patients with information as needed. * Greets patients and visitors. Performs all patient check-in duties including payment collection, informing patients of anticipated wait times, and collecting and ensuring all necessary paperwork is completed. * Provides cross coverage as necessary, including lunch and vacation coverage. * Monitors Televox for patient appointment confirmations. * Works closely with other Nantucket Cottage Medical Group/Nantucket Cottage Hospital departments to schedule visits. * Coordinates interpreter services and patient transportation, as necessary. * Prints pre-visit summary and labels at check-in and after visit summary upon check-out with-in the hospital campus. * Obtains pertinent new patient information. * Schedules ancillary appointments. * Responsible for assisting and obtaining appropriate referral information from referral source. * Pre-screens incoming referrals according to selection criteria. * Coordinates prior authorizations. * Coordinates medical documentation, scanning and indexing into the electronic medical record. * Effectively navigates Epic, legacy systems, Patient Gateway, and MS Office suite technology systems. May function as a super-user as applicable. * Responsible for sorting mail, incoming electronic fax queues and directs correspondence to the appropriate recipient. * Monitors and manages Patient Gateway daily. * Coordinates clinical and/or physician administrative schedules. * Maintains patient confidentiality in compliance with HIPAA guidelines. * Perform other duties as assigned. Essential Qualifications, Knowledge, Skills, and Abilities Required for the Position Interpersonal requirements: * Must demonstrate strong interpersonal skills and be able to work cooperatively as part of a team and to work independently. Requires strong communication skills and good command of the English language. * Must be able to communicate effectively and professionally with internal and external customers. Technical requirements: * Proficiency with MS Windows and strong keyboard skills. Demonstrated understanding of managed care and other insurance plans. Knowledge of HIPAA Confidentiality and Privacy Policies. Requires understanding of NCH/NCMG emergency protocols. Scheduling systems knowledge preferred. Knowledge of medical terminology and Epic systems experience desirable. Environmental requirements: * Fast paced practice environment handling multiple demands. Exceptional organizational skills and flexibility to manage multiple tasks simultaneously. Must demonstrate acumen for attention to detail. Must be able to exercise appropriate judgment as necessary and strong problem-solving skills. Requires ability to adapt positively to changes related to policies, procedures, regulations, and staffing. Ability to: * Ability to tactfully communicate with both internal and external customers. * Ability to handle stress and work in emergency situations. * Ability to use of fingers and hands to operate all department-related equipment and to perform all job duties. Additionally, must use beeper, telephone, calculator, fax, and other related office equipment. * Ability to frequently bend, using back and knees. * Ability to stand and walk 40%, sit 60% of the time. Ability to frequently climb, bend, reach, stoop, squat, help lift objects from five to fifty pounds and move patients via wheelchair or stretcher. * Ability to present themselves in a professional manner. * Ability to work both independently or with a team approach. * Demonstrated ability to work effectively and courteously with various groups of patients, staff, and providers. * Demonstrated ability to problem solve and functions as a resource to other members of the team and resolve complex issues on behalf of the providers and the patients. Credentials and Experience Required * Associate degree in Secretarial Science/Business, or a secretarial training certificate program, preferred. Highschool diploma required. * English language proficiency in speaking, reading, writing, and typing is required. * Medical experience in a Doctor's office is strongly preferred. * Minimum of 2 years secretarial experience or equivalent in a medical or health care related setting preferred. * Demonstrates excellent Customer Service skills. * Computer skills including MS Office necessary to utilize multiple programs required. * Valid driver's license preferred to run errands locally or if delivery of equipment is required. Special Requirements * Days, evenings, weekends, and holidays required for this position. * Must be available to work in the case of a declared hospital emergency. Additional Job Details (if applicable) Physical RequirementsStanding Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 57 Prospect Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $25.85 - $49.08/Hourly Grade SN1S10 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: Nantucket Cottage Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

If you are looking for a great work environment with work/life balance and fantastic benefits, this is the place! We are now seeking a Front Desk Receptionist to join our team. Not only do we offer a great work environment, our benefits are fantastic! Packages include a generous paid time off program, health insurance, flexible spending account, life insurance, 403(b), work/life balance , tuition assistance, and much more! POSITION SUMMARY: The Front Desk Receptionist is responsible for checking patients in and out, scheduling office appointments and procedures, verifying patient insurances and maintaining demographic information and processing messages to and from staff. Essential Duties include: Greeting patients/guests, answering basic questions and directing them to the appropriate departments/locations Check patients and guests in and out Entering/maintaining all current patient information in Practice Management System ensuring maximum data integrity in database Assists patients in accurately completing all required and appropriate forms. Insurance verification, collection of co-pays/monies owed, prepare and balance daily financial registers Schedule, cancel and reschedule patient appointments Robust Confirmation calls daily Provide patient education on Sliding Fee programs and other available services and programs Handle patient complaints and resolve Daily Reports for preparation of upcoming patient visits and data integrity maintenance Receive and route messages or documents to appropriate staff Ensure outgoing forms are sent to patients via Form Dr. Monitor electronic systems for incoming forms Maintain strict confidentiality in all matters Operate within the scope of the Health Information Portability and Accountability Act to safeguard the privacy of protected patient health information Enliven and support the mission, vision, and values of Wood River Health Adhere to organizational policies and procedures Adhere to the Wood River Health Compliance Program Standards Performing other duties as assigned to meet business needs The ideal candidate will have: High School diploma or equivalent 1-2 years related experience Demonstrated proficiency computer keyboard skills Wood River Health is an Equal Employment Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, religion, age, disability status, national origin, sexual orientation, gender identity or expression, protected veterans status, or any other characteristic protected by law. We are actively seeking a diverse array of candidates.

Duties Include: Greeting patients and visitors in a prompt, courteous and helpful manner Check-in patients, collect co-pays, verify and update demographic and insurance information Booking, coordinating and rescheduling patient appointments Monitor daily appointment reminder reports and make changes to schedule Conduct daily insurance eligibility check Check-out patients, schedule return appointments Maintain and update current information on daily physician's schedules Answer telephone, screen calls, take messages and provide general information Perform call center duties as assigned Direct patients in filling out record requests and transfer forms Monitor and maintain the orderliness of the waiting areas Attend meetings as required Perform related work as required Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant. Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public. Education: Minimum High School graduation with one year of medical office experience. Job Type: Full-time Salary: Up to $23.00 per hour Benefits: 401(k) Health insurance Life insurance Paid time off Vision insurance Dental reimbursement Healthcare setting: Private practice Medical specialties: Ophthalmology Schedule: 8 hour shift Holidays Monday to Friday Weekend (as needed) Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Computer Skills: 1 year (Preferred) Work Location: In person Job Type: Full-time Expected hours: 32 - 40 per week

Cape Cod Orthopaedic and Sports Medicine PC (CCOSM) is a privately owned growing practice with locations in Hyannis, Falmouth and Sandwich Massachusetts. Our mission is to excel in all aspects of orthopedic, physical therapy and occupational health treatment, to ethically and professionally serve our patients and to promote lasting recovery and health. We respect the dignity and diversity of all individuals and maintain a commitment to honesty, integrity, and unquestionable ethics in our interactions with patients, their families, our employees, other professionals and members of the community. We endeavor to establish and maintain a safe, accessible and aesthetically pleasing environment of care that enhances the dignity of individuals and ensures the safety of patients, staff and visitors. While a candidate's experience is great we are actually more interested if the applicant will work well in our organization. We seek caring, motivated, and compassionate associates. There is a wealth of experience here and if you think you will be a good fit and are willing to learn, we would love to hear from you. Job Responsibilities: The Patient Services Representative is responsible for checking patients in/out and obtaining medical information through telephone or face-to-face contact. Excellent listening and communication skills are essential to this position. Previous medical terminology/background is preferred. Other duties as assigned. Travel may be required as we have multiple locations. Benefits: BCBS Heath Insurance Dental Insurance Vision Insurance Short and Long Term Disability Insurance Flexible Spending Account Life/AD&D Insurance 401(k) and Profit Sharing Vacation Time Sick Time 10 Paid Holidays per year

This is a hybrid position with 2-3 days onsite. The selected candidate must live and work from one of the New England states (ME, NH, VT, MA, RI, CT) Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. Responsibilities * Under the direction of the clinical practice support management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with scheduling guidelines for established patients * Obtains detailed clinical information by telephone or electronically. * May provide basic information regarding the need for insurance referral(s). * Provides general disease or program-specific information to callers/patients within the scope of knowledge and authority. * Performs independent patient and outside provider call triaging * Serves as a liaison between patient/family/provider. * Resolves issues directly or ensures appropriate management of call by others. * Recognizes emergencies and appropriately responds using standard operating procedures and critical thinking skills. * May be required to perform other duties as required by the clinical practice support team. * May provide general support and coordination for all aspects of patient care for established patients, including filing, data entry, telephone support, etc. * Carries out specific processes in the patient scheduling systems so that correct special billing and revenue processes function properly. * Participates in clinical systems training for new hires and may teach or participate in the planning of patient services refresher courses as needed. * Prepares open and close provider schedules and handles daily schedule changes. * Performs past-pending reconciliations. * Enters data into patient care related databases. Qualifications * A Bachelor's Degree in health administration or related field is strongly preferred. * A minimum of one year of related health care and/or customer service experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED: * Ability to function as an integral member of a team * Excellent communication, organizational, time management, and customer service skills * Strong attention to detail * Ability to multi-task and problem solve on the spot * Excellent phone etiquette * Demonstrated ability to carry out complex scheduling as required * Demonstrated ability to draft reports, correspondence and other administrative documents pertaining to patient scheduling as needed * PC proficiency * Ability to work productively in a remote environment * Knowledge of medical terminology preferred Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA) $21.88/hr - $26.15/hr At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEOC Poster

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values * Belonging: We cultivate a space where everyone can show up as their authentic self. * Empathy: We seek out diverse perspectives and listen to learn without judgment. * Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. * One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $22.50 - 23.50/hour Location: 313 Washington St #402, Newton, MA 02458 Duties/Responsibilities: Operational Excellence: * Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. * Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. * General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. * Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: * Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. * Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. * Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. * Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. * Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. * Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. * Collect all in-person and telehealth co-payments and account balances at the time of service. * Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: * Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. * Coordinate with clinicians pertaining to any additional patient questions. * Support clinician schedules by auditing for appointment accuracy. * Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: * Ability to multitask and prioritize duties to support delivery of high-quality patient experience. * Ability to work independently and as a team member. Strong communication skills, both written and verbal. * Proficient in using Computer Software Applications (Microsoft Office & EMRs) * Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: * High School or equivalent required, associates/bachelor's degree preferred. * 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-SB1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Come join one of the area's largest employers! See everything going at LifeStream on our Facebook and Instagram page Schedule is: Mon-Fri 8a-4p Hourly rate starts at $23, MAP *certification required* LifeStream is an equal opportunity employer ESSENTIAL DUTIES AND RESPONSIBILITIES: In this role as a Direct Support Professional, you will assist individuals in creating meaningful opportunities to fully participate in the running of their home and become fully immersed in the communities in which they live. The day to day operations of the residential home will reflect an environment that values respect, dignity, and privacy. Direct support professionals recognize the unique gifts, preferences and needs of each person supported. They partner with them in making informed decisions and everyday choices about their finances, well-being, relationships, and employment Assist all individuals with their daily needs and ensure that all activities are reflective of their choices. A full job description is available upon interview. QUALIFICATIONS AND REQUIREMENTS: Valid Driver's license Once hired, must attend LifeStream orientation and trainings. Access to a vehicle EDUCATION and/or EXPERIENCE: No experience is required to qualify for these positions. You need a high school diploma or GED.