Front desk coordinator jobs in Oak Park, IL - 2,346 jobs
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Patient Access Specialist
Us Tech Solutions 4.4
Front desk coordinator job in Chicago, IL
Consistently practices Patients First philosophy and adheres to high standards of customer service. This includes setting an example to peers, coworkers, etc. by fostering a team atmosphere.
Responds to questions and concerns. Forwards, directs, and notifies Team Lead or Operations Coordinator of extraordinary issues, as necessary.
Responsibilities:
Maintains patient confidentiality per HIPAA regulations.
Provides exceptional customer service to patients which establishes a positive first impression of clients.
Exceeds all consumer requests and alerts management of issues or concerns that require escalation.
Correctly identifies and collects patient demographic information in accordance with organization standards.
Interacts with various hospital departments and physician's offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
Reaches out to patients to schedule an appointment as defined.
Performs medical necessity checks as necessary for scheduled services, communicate options to patient if appointment fails.
Inform patients of any issues with securing the financial account for their encounter.
Completes out-of-pocket estimations as requested by patients.
Provides training and education as needed.
Manages work schedule efficiently, completing tasks and assignments on time.
Completes other duties assigned by manager. Cross training between various departments will take place to ensure coverage.
Participates in Quality Assurance reviews to ensure integrity of patient data information.
Use effective service recovery skills to solve problems or service breakdowns when they occur.
Utilizes department and hospital policies and procedures to complete assigned tasks.
Adherence to all department policies and compliance requirements.
Avoids putting patients in financial or safety risk.
Experience:
2-3 years customer service or medical office experience.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in computer data-entry/typing.
Excellent verbal and written communication skills.
Ability to read, write, and communicate effectively in English.
Basic Computer Skills.
Ability to type 40 wpm.
Ability to multi-task.
Customer service oriented.
Excellent organizational, time management, analytical, and problem-solving skills.
Education:
High School diploma or equivalent.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Job ID: 25-55226
Recruiter Name: Muskan Gupta
Contact: **************
$31k-37k yearly est. 4d ago
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Trading Application Support Front Office
Quanteam-North America (Rainbow Partners Group
Front desk coordinator job in Chicago, IL
As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore.
Context :
Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit.
Your Role :
Act as the main point of contact for traders, building trusted relationships with Front Office desks.
Handle Level 1 functional support: user requests, incident management, escalation, and follow-up.
Gather and document business requirements, conduct functional testing, and support production releases.
Collaborate with IT development teams (local and global) to deliver system enhancements.
Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.).
Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations.
What We're Looking For :
Bachelor's degree in Computer Science, Finance, or related field.
Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives.
Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management.
Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.).
Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet.
Experience working with relational and no-relational databases (good SQL skills).
Knowledge of FIX and other order/rfq/trading protocols.
Excellent communication and stakeholder management skills, customer-focused mindset.
Ability to multi-task, prioritize, and thrive in a fast-paced trading environment.
Knowledge of Agile methodologies is a plus.
This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.
$29k-37k yearly est. 5d ago
Patient Access Representative
Adventhealth 4.7
Front desk coordinator job in La Grange, IL
**Our promise to you:**
Joining UChicago Medicine AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. UChicago Medicine AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Part time
**Shift:**
Day (United States of America)
**Address:**
5101 WILLOW SPRINGS RD
**City:**
LA GRANGE
**State:**
Illinois
**Postal Code:**
60525
**Job Description:**
**Schedule: Part Time 40 hours per pay period;** **Monday from 12:30pm -5:00pm, Wednesday 8:30am - 5:00pm, Thursday 12:30pm - 8:30pm; with flexibility to work Saturday 8:30am - 12:30pm** **(when needed for fill in)**
+ Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.
+ Works daily reports as assigned and trains in other Patient Access areas.
+ Conducts charge audits using Health Information Management staff and Nurse Auditors to resolve issues.
+ Demonstrates the importance of quality and integrity in capturing patient information while maintaining patient confidentiality.
+ Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
High School Grad or Equiv (Required) Basic Life Support - CPR Cert (BLS) - RQI Resuscitation Quality Improvement, First Aid CPR AED (CPR AED) - EV Accredited Issuing Body
**Pay Range:**
$16.97 - $27.15
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Patient Financial Services
**Organization:** UChicago Medicine AdventHealth La Grange
**Schedule:** Part time
**Shift:** Day
**Req ID:** 150662194
$17-27.2 hourly 2d ago
Receptionist
BGSF 4.3
Front desk coordinator job in Chicago, IL
FrontDesk / Office Support Coordinator (Contract)
Schedule: 32 hours per week
A well-established professional services office is seeking a reliable and friendly FrontDesk / Office Support Coordinator to provide onsite support on a contract basis. This role is ideal for someone who enjoys being the first point of contact in an office environment and is comfortable pitching in with a variety of tasks as needs arise.
Schedule
Monday-Thursday
8:00 AM - 5:00 PM
Key Responsibilities
Staff the frontdesk and greet visitors with a welcoming, professional demeanor
Answer and route incoming calls and emails
Maintain an organized and presentable reception area
Provide general office and administrative support as needed
Assist with light hospitality support, including conference room setup and refreshing supplies during meetings
Support meetings by discreetly entering and exiting conference rooms as needed
Use Microsoft Word and Excel for basic administrative tasks
Pitch in on a wide variety of ad hoc tasks during a busy office transition period
Requirements
At least 1 year of experience in a frontdesk, receptionist, or office support role
Working knowledge of Microsoft Office (Word and Excel)
Strong customer service and interpersonal skills
Reliable, punctual, and dependable
Comfortable working fully onsite
Flexible, team-oriented attitude
$26k-33k yearly est. 5d ago
Emergency Department (ED) Registrar - 2nd Shift - 249531
Medix™ 4.5
Front desk coordinator job in Chicago, IL
We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patient care.
About the Role
As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department.
Day-to-Day Responsibilities
Greet and register patients in the Emergency Department and other inpatient/outpatient areas
Verify demographic and insurance information with accuracy
Collect insurance details and complete pre-collections when possible
Assist patients from arrival through hand-off to clinical staff
Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions
Maintain professionalism and urgency in a high-volume, high-acuity setting
This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment.
Training
4-6 weeks of training in ER and Admissions
Training is Monday-Friday
Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM)
Required Skills
Insurance knowledge
Registration experience
Strong customer service skills
Comfortable in a patient-facing role
Available Full-Time Shifts
2:00 PM - 10:00 PM | Days Off: Sunday & Friday
3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday
3:00 PM - 11:00 PM | Days Off: Sunday & Monday
$28k-35k yearly est. 3d ago
Patient Service Representative
Connect Search, LLC 4.1
Front desk coordinator job in Warrenville, IL
Job Title: Patient Service Representative
Type: Full-Time Contract to Hire
Schedule: Monday - Friday and Rotating weekends
Pay Range: $19-20/hr
Benefits: For eligible employees, we offer Health, Dental and Vision insurances, in addition to a 401(k).
Connect Search LLC has partnered with a major health system in the Chicagoland area and is seeking dedicated Patient Service Representatives. These roles are vital to ensuring a seamless patient registration process and delivering top-notch customer service.
Job Responsibilities
Greet and check in patients upon arrival.
Schedule, reschedule, and confirm patient appointments.
Verify patient insurance coverage and process billing information.
Collect copays, outstanding balances, and process payments.
Maintain and update patient records in the electronic health system (EPIC).
Answer phone calls, respond to inquiries, and provide general assistance.
Coordinate referrals and pre-authorizations with insurance providers.
Assist with patient registration, consent forms, and documentation.
Communicate with healthcare providers to facilitate patient care.
Ensure HIPAA compliance and maintain patient confidentiality.
Required Skills & Qualifications
Strong customer service and communication skills.
Experience with medical office procedures and insurance verification.
Proficiency in using scheduling and electronic medical records (EPIC) software.
Ability to multitask and work in a fast-paced environment.
Knowledge of HIPAA regulations and medical terminology.
High school diploma or equivalent; some roles may require healthcare-related certification.
$19-20 hourly 4d ago
Medical Receptionist- Morris Illinois
AFC Urgent Care 4.2
Front desk coordinator job in Hinsdale, IL
Job DescriptionLocation - Morris, IL
Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards
Assist patients with follow-up appointments, and fulfill medical documentation requests
Willing to be cross-trained and perform other duties for other roles in the clinic such as a medical assistant
Perform opening and closing procedures and duties
Qualifications
High School Diploma or GED required
Previous medical office experience preferred
Knowledge of Experity EMR preferred
Weekday, Weekend and Holiday work availability
While performing the duties of this job, the employee is regularly required to sit and frequently required to walk for long periods of time
Potential exposure to potentially infectious materials and chemicals
Benefits
PTO
Health insurance
$34k-39k yearly est. 13d ago
Front Desk Coordinator - Glen Ellyn, IL
The Joint Chiropractic 4.4
Front desk coordinator job in Glen Ellyn, IL
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Medical, Dental, PTO offered
Wednesday-Sunday scheduled
$16-$20/hr Depending on Experience
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
$16-20 hourly Auto-Apply 60d+ ago
Scheduling Specialist-Downers Grove (P4S - Downers Grove)
P4 Security Solutions
Front desk coordinator job in Downers Grove, IL
Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE)
The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule.
Opportunities for Security Officers
P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect:
High-rise commercial buildings
Residential
Manufacturing
Retail
Campus
Cannabis dispensaries and grow operations
Event venues
We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through:
Customer service and frontdesk reception
Routine patrols and incident response
Monitoring access and maintaining site integrity
We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you.
Opportunities for Active or Retired Law Enforcement
P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois.
Our clients include:
Executive Protection
Campus
HOA's
Patrol Programs
Higher Ed
Private clubs
Healthcare
Retail
The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership.
Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority.
Job Skills / Requirements
RESPONSIBILITIES:
Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime.
Receive and respond to call offs from Security Officers to effectively manage coverage for client sites.
Meet or exceed financial and operational goals while providing quality customer service.
Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate.
Assist Operations Managers in addressing Security Officer attendance and/or performance issues.
QUALIFICATIONS
3 years experience in a heavy volume call/dispatch/scheduling.
Required experience with a scheduling system.
Preferred: WinTeam experience.
3 years prior customer service experience required.
Contract security experience preferred.
Valid PERC card and 20 Hour Security Training Certificate.
KNOWLEDGE, SKILLS & ABILITIES
Proficiency with Microsoft Office software and scheduling software.
Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings.
Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment.
Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines.
Great written, verbal, and interpersonal communication skills.
Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude.
Education Requirements (All)
GED or High School Diploma
Certification Requirements (All)
PERC Card
20 hour Security Training Certificate
Additional Information / Benefits
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan
This job reports to the William Jefferson
This is a Full-Time position 1st Shift, Weekends, On Call.
Travel is not required
Number of Openings for this position: 1
$40 hourly 58d ago
Administrative Front Desk Coordinator
American Dental Partners 3.9
Front desk coordinator job in Chicago, IL
Administrative FrontDeskCoordinator - Full-Time | Launch Your Career in Healthcare
American Dental | Chicago, IL
Looking for more than just a job? This is your opportunity to step into a professional, supportive environment where you'll gain valuable experience, receive hands-on training, and grow with a team that's invested in your future.
American Dental is hiring a FrontDeskCoordinator to be the welcoming face of our practice. This full-time position is ideal for someone who's organized, people-oriented, and ready to thrive in a healthcare setting. We'll teach you the skills-you bring the drive.
What Makes This Role Exciting:
Full-time stability in a respected, patient-centered healthcare organization
Structured training and career growth-we promote from within
A friendly, collaborative team that values communication and professionalism
8 Chicagoland locations offering convenient commute options
Modern, well-organized offices where your work truly matters
What You'll Be Doing:
Greeting patients and managing the frontdesk with warmth and professionalism
Scheduling appointments, answering phones, and coordinating daily office flow
Assisting with treatment plans, billing questions, and insurance coordination
Supporting smooth communication between clinical and administrative teams
What We're Looking For:
Strong communication skills and a customer-first approach
Organized, dependable, and eager to learn
Comfortable with technology and new systems
A polished, positive attitude and a collaborative spirit
Benefits Include:
(Waiting period applies)
Paid Time Off + Holidays Paid
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus opportunities
Supportive team environment and clear path for growth
If you're ready to grow your career in a place that values you, supports your development, and treats you like family-this is your moment.
Apply today or learn more at atooth.com. We look forward to meeting you.
$32k-39k yearly est. Auto-Apply 36d ago
Front Desk Receptionist
Genesis Orthopedics & Sports Medicine
Front desk coordinator job in Oak Brook, IL
Job Description
FrontDesk Receptionist - Genesis Orthopedics & Sports Medicine Part
-Time | In-Person | Oak Brook, IL, United States
Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable FrontDesk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience.
This position requires:
Prior experience working at a medical office frontdesk, including patient check-in and check-out processes.
Proficiency in insurance verification to ensure accurate coverage prior to patient appointments.
Spanish language fluency to communicate effectively with our diverse patient population.
Strong organizational skills and the ability to multitask in a fast-paced clinical setting.
You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic frontdesk experience are highly valued.
Key Responsibilities
Greet and assist patients in alignment with our Mission and Values.
Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed.
Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments.
Schedule, confirm, and follow up on appointments and visits.
Maintain accurate patient records and documentation.
Collaborate with on-site clinical teams and off-site support staff.
Keep the frontdesk area clean, organized, and patient-ready.
Assist clinical staff with administrative tasks as needed.
Schedule
Part-time, Monday-Friday, 4-hour day shifts.
Primary location: Oak Brook, IL, United States (with potential temporary assignments to other locations as needed).
Requirements
Qualifications
Education:
High school diploma or equivalent (required)
Associate degree or relevant training (preferred)
Experience:
Minimum 2 years in a medical frontdesk or customer service role (medical office experience required).
Insurance verification experience (required).
Epic EHR experience (preferred).
Orthopedic frontdesk experience (preferred).
Skills & Abilities:
Fluent in English (required) and Spanish (required for patient interaction).
Excellent verbal and written communication skills.
Strong organizational skills with attention to detail.
Ability to multitask and remain composed in a busy environment.
Proficiency in scheduling systems and basic computer applications.
Benefits
About Genesis
At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships.
Our values:
Compassion: We understand and care about what patients are going through.
Excellence: We strive for exceptional quality and continuous improvement.
Humility: We sacrifice for the good of the team and our patients.
Faith: We believe the impossible is possible.
Passion: We bring energy and optimism to every task, interaction, and project.
$29k-37k yearly est. 21d ago
Front Desk Receptionist
Chenmed
Front desk coordinator job in Chicago, IL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Facilitator is one of a patient's first contact with our ChenMed family and, as such, serves as a patient advocate delivering and providing exceptional customer service. The incumbent in this role checks patients in to and out of the medical clinic and provides basic secretarial and administrative support. A successful Care Facilitator possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
**ESSENTIAL JOB DUTIES/RESPONSIBILITIES:**
+ Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
+ Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in the system.
+ Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
+ Clearly communicates information about ChenMed clinical personnel to patients and other individuals.
+ Verifies patient insurance via phone or website and collects any necessary copays for services. Assists with scheduling follow-up and in-house Specialist referral appointments, when necessary.
+ Escorts patients to exam rooms and ensures their comfort and well-bring prior to leaving.
+ Acts as HEDIS champion for the PCP by providing visibility of HEDIS needs for scheduled patients.
+ Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.
+ Participates in daily and weekly huddles to provide details on patients.
**_Other responsibilities may include:_**
+ Maintains the confidentiality of patients' personal information and medical records.
+ Reviews patients' personal and appointment information for completeness and accuracy.
+ Transmits correspondence by mail, email or fax.
+ Performs other duties as assigned and modified at manager's discretion.
**KNOWLEDGE, SKILLS AND ABILITIES:**
+ Exceptional customer service skills and passion for serving others
+ Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Skilled in operating phones, personal computers, software and other basic IT systems
+ Ability to communicate with employees, patients and other individuals in a professional and courteous manner
+ Detail-oriented to ensure accuracy of reports and data
+ Outstanding verbal and written communication skills
+ Demonstrated strong listening skills
+ Positive and professional attitude
+ Knowledge of ChenMed Medical products, services, standards, policies and procedures
+ Proficient in Microsoft Office Suite products including Excel, Word and Outlook
+ Ability and willingness to travel locally and regionally up to 10% of the time
+ Spoken and written fluency in English
**EDUCATION AND EXPERIENCE CRITERIA:**
+ High school diploma or equivalent education required
+ Graduation from a nationally accredited Medical Assistant program preferred
+ A minimum of 1 year of work experience in a medical clinic or similar environment required
+ BLS for Healthcare Providers preferred
**PAY RANGE:**
$14.3 - $20.42 Hourly
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$14.3-20.4 hourly 60d+ ago
Studio Advisor - Front Desk/Sales Receptionist
Bodyrok
Front desk coordinator job in Chicago, IL
Benefits:
open availabilty
Bonus based on performance
Employee discounts
Flexible schedule
Training & development
BODYROK offers high-intensity, low-impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40-50 minutes! BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts. At BODYROK we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people. The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to:
Deliver the BODYROK Service Promise; contribute to running a clean, friendly, and well-maintained studio, and execute the team member basics of being on time and complying with the dress code.
Assist members/guests in-person when they are in the studio and over email as inquiries come in.
Keep a clean and orderly studio by maintaining bathrooms, changing rooms, towels/laundry, and trash.
Initiate tasks and perform duties without direction/micromanagement.
Monitor incoming emails and ensure proper check-in procedures are followed.
Your earning potential via commission is limited only by your own personal drive and willingness to succeed. This position is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete. No limits, no thresholds: just unlimited commissions. Essential Duties & Responsibilities:
Member and Guest Check-in Compliance
Greet all incoming members and guests
Ensure all check-in procedures are followed
Thank guests for coming as they exit
Sales
Create new business internally through member promotions, referrals, and inquiries
Promote specials to current and future guests
Reach out to existing and potential members via email for sales opportunities
Reconcile and report all incoming and outgoing transitions
Successfully attain personal sales revenue targets
Customer Service & Operations
Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities
Handle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and payments
Update Supply Request Log and Maintenance Log (depending on the issue)
Promote and sell merchandise
Keep the frontdesk area and entryway clutter-free, orderly and clean
Perform general cleaning duties to include hourly bathroom room and studio checks
Follow up with members that have enrolled to ensure we are exceeding expectations
Provide the highest level of customer service possible when communicating and interacting with guests
Qualifications:
1-2 years of customer service or sales experience preferred
1-2 years MindBody software experience preferred
Open Availability- OPEN/MID/CLOSING Shifts
Competitive drive to succeed in commission sales and performance-based culture
Excellent customer service skills
Knowledge of sales practices and techniques
Independent, self-starter with strong organizational skills
Basic computer skills
Strong communication skills in both oral and written
Organized and detail-oriented
Friendly, warm, compassionate, and welcoming personality
Easy to talk to and comfortable around new people
Must be available to work at least 2 weekend days per month (i.e. 1 Saturday and 1 Sunday, 2 Saturdays, or 2 Sundays)
Certifications / Educational Requirements:
High School Diploma or GED required
Physical Requirements:
The employee occasionally sits, walks, kneels, and reaches with hands and arms
Ability to lift and/or move up to 25 lbs.
Work Environment:
While performing the duties of this job, regularly exposed to moving mechanical parts
The noise level in the studio environment is loud
Must be comfortable interacting with people and making them feel welcome
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Compensation: $16.20 - $20.00 per hour
BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
$16.2-20 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Bear Paddle 3.2
Front desk coordinator job in Deer Park, IL
Requirements
1 year of receipionist or administrative experience.
1 year of customer service experience.
Experience deescalating customer complaints.
Strong multitasking skills in a fast-paced work environment.
Strong communication skills with the ability to build relationships with children and their families.
Commitment to creating a warm and welcoming environment.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $17/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $17-20/hour.
$17-20 hourly 15d ago
Medical Front Desk Receptionist
Midwest Orthopaedics at Rush 3.9
Front desk coordinator job in Chicago, IL
It's the people that make the difference. Are you ready to make your impact?
Midwest Orthopaedics at Rush is nationally recognized as a leader in comprehensive orthopedic services. The Orthopedic Program at Rush University Medical Center is ranked Top 10 in Orthopedics by U.S. News and World Report. Founded in 2003, MOR is comprised of internationally renowned Orthopedic and Spine surgeons who pioneer the latest advances in technology and surgical techniques to improve the lives and activity levels of patients around the world. MOR doctors are the official team physicians for the Chicago White Sox, Chicago Bulls, Chicago Fire Soccer Club and DePaul University Athletics.
Ready to join in?We are looking for a full-time Medical FrontDesk Receptionist to be based at the outpatient clinic in Chicago, IL. The position is primarily responsible for the registration process while upholding exceptional professionalism and providing excellent customer service to all patients and staff. This position works Monday - Friday with no weekends or holidays.
Essential Duties and Responsibilities include the following.
Maintains the highest level possible of customer service standards in patient check-in, status update, answering phone calls, etc.
Oversees patient tracking in the Electronic Medical Record while collecting co-pays and ensuring form completion.
Verifies, updates, and scans new and returning patient information.
Direct the flow of patients into the rooms during clinic days.
Completes the patient check-out process, including collecting any outstanding balances, providing patient with correspondence from practices, and scheduling return appointments.
Maintains a positive demeanor with patients, peers, supervisors, and physicians, especially when receiving feedback or direction.
Enters patient admitting information into computer.
Obtains signed statement from patient to protect clinic's interests.
Collects copays and/or payments on account.
Travel as required to additional clinic locations.
Other duties as assigned.
Education and/or Experience
High school diploma or general education degree (GED)
Minimum of 2 years' experience in a medical setting preferred.
What's in it for you? MOR offers their employees a comprehensive compensation and benefits package.
Pay Rate: $22.00 per hour. Compensation at MOR is determined by many factors, which may include but are not limited to, job-related skills and level of experience, education, certifications, geographic location, market data and internal equity. Base pay is only a portion of the total rewards package.
Bonus Incentive Program.
Medical, Dental and Vision Insurance.
Paid Time Off and Paid Holidays.
Company-paid life and long-term disability insurance.
Voluntary life, AD&D, and short-term disability insurance.
Critical Illness and Accident Insurance.
401(k) Savings Plan.
401(k) Employer Contribution.
Pet Insurance.
Commuter Benefits.
Employee Assistance Program (EAP).
Tax-Advantaged Accounts (FSA, HSA, Dependent Care FSA).
HSA Employer Contribution (when enrolled in a HDHP).
Tuition Reimbursement.
Excellent working relationship with prestigious group of physicians in Orthopedics in the US and #1 in Illinois and Indiana.
Our employees make the difference in our patients' lives, and we value their contributions. Midwest Orthopaedics at Rush offers a comprehensive compensation and benefits package and an opportunity to grow and develop your career with an industry leader. Come see what we're all about.
$22 hourly 12d ago
Front Desk Receptionist
Eye Society
Front desk coordinator job in Chicago, IL
Job DescriptionOur patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Chicago, IL, looking to add someone with your professional office experience to our amazing team as FrontDesk Receptionist.
In this FrontDesk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities.
Apply today for this outstanding FrontDesk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!Responsibilities
FrontDesk Receptionist job responsibilities include:
Greet patients; check patients in and out
Schedule patient appointments; ensure smooth flow
Gather medical history and reason for the visit
Verify insurance information for each patient
Answer and forward all calls; oversee vm and messages
Required Skills
FrontDesk Receptionist required skills & qualifications include:
Must be able to maintain a professional attitude/wardrobe
Skilled communicator - written and verbal
Able to multitask, manage time wisely; detail-oriented
Team-player with a positive attitude
Optical experience preferred but not required; will train someone with professional experience
$29k-37k yearly est. 11d ago
Front Desk Receptionist
Setup Winks
Front desk coordinator job in Chicago, IL
Job DescriptionDescriptionAbout Us: Setup Winks specializes in capturing memorable moments with a keen eye for detail and a commitment to excellence. Our team offers a wide range of photography services, ensuring personalized and high-quality results for every client.
Job Summary:
We are seeking a friendly and organized FrontDesk Receptionist to join our team. The ideal candidate will be the first point of contact for clients and will manage our frontdesk operations efficiently and professionally.
Salary Range: $42.500 - $53.000 yearly
Key Responsibilities
Greet and welcome clients and visitors
Answer and direct phone calls
Schedule and manage appointments
Maintain a clean and organized reception area
Assist with administrative tasks such as filing, data entry, and mail distribution
Provide information about our services and assist with client inquiries
Skills, Knowledge and Expertise
High school diploma or equivalent
Excellent communication and interpersonal skills
Proficiency in Microsoft Office and basic computer skills
Strong organizational and multitasking abilities
Professional appearance and attitude
Benefits
Competitive salary
Health insurance
Paid time off
Opportunities for professional development
$29k-37k yearly est. 20d ago
Medical Office Front Desk Receptionist
Primus Ortho
Front desk coordinator job in Chicago, IL
Full Time FrontDesk/Receptionists Needed! (Orthopedics)
Our team of fantastic doctors, therapists and support staff are looking to expand! Were bursting at the seams with awesome patients and need to find a great candidate to join our team. The position is full time, and advancement is available to the ideal candidate. We are located in Tinley Park and Hyde Park and travel may be required to both locations as needed.
Our ideal frontdesk staff member is outgoing, enthusiastic, driven and ambitious. They have a great understanding that they are the face of our practice, and play a very important role in our success. They are able to stay organized at all times, hold themselves to a higher standard, and strive to provide excellent customer service in any situation.
Daily duties include:
+ Greeting all patients & phone calls with a smile and a positive attitude
+ Registering patients & scheduling appointments electronically
+ Answering telephones & relaying messages to other departments
+ Collecting co-pays & payments
+ Verifying Insurance & obtaining authorization and referrals
+ Obtaining, entering & verifying demographics
+ PROBLEM SOLVING and filtering calls to other departments as needed.
+ Making sure that all clinics run smoothly, providing assistance to any patient or staff member who needs it
+ Maintaining operations by following policies & procedures; and reporting needed changes.
+ Understanding that you are the face of our practice, and that your actions directly reflect on our success and patient satisfaction.
+ Doing whatever it takes to get the job done right.
This position requires you to be extremely detail oriented and responsible, you should enjoy working in an extremely fast-paced environment, you should have a take-charge attitude, take initiative and have the desire to take on additional duties and responsibilities.
BENEFITS:
This position has the opportunity for advancement with the right candidate. Benefits include but are not limited to: above market pay rate, annual reviews for pay increases and bonuses, health & dental, paid vacation & holidays, increased vacation time with years of service, 401k and employer contribution options, Credit Union Membership, Wellness Bonuses and a fantastic support staff!
Job Requirements:
+ Prefer experience with ECW systems, Microsoft Word & Excel and e-mail.
+ Bilingual (Spanish) is highly preferred
+ EDUCATION/CREDENTIALS: High school diploma or equivalent.
+ MUST HAVE AT LEAST 1-2 Years of experience as a Medical Receptionist
Applicants should send a cover letter and resume, along with salary requirements.
Compensation is negotiable based on experience.
Job Type: Full-time/Part-time
Job Types: Full-time, Part-time
Tinley Park and Hyde Park Locations
Job Types: Full-time, Part-time
Job Type: Full-time
$29k-37k yearly est. 12d ago
Front Desk Receptionist / Insurance Verification specialist needed in Chicago, IL
Healthplus Staffing 4.6
Front desk coordinator job in Chicago, IL
Job Description
Job Title: Patient Care Coordinator - Urgent Care Clinic Job Type: Full-time
We're looking for a Patient Care Coordinator to manage frontdesk duties, verify insurance, and ensure a smooth patient experience at our urgent care clinic. You'll help with check-ins, insurance verification, billing, and patient retention, contributing to the growth of long-term relationships.
Key Responsibilities:
Verify insurance and assist with billing.
Greet and check-in patients, ensuring accurate data entry.
Provide excellent customer service with empathy and professionalism.
Multitask in a fast-paced environment.
Use EMR systems (Practice Fusion, E-clinical Works).
Requirements:
Strong insurance verification and billing experience.
Excellent communication and customer service skills.
Ability to multitask and stay organized.
Experience with EMR systems is a plus.
$32k-40k yearly est. 5d ago
Bilingual (Only) Part-Time Pediatric Front Desk Receptionist
Pediatrics On Demand Inc.
Front desk coordinator job in Oak Lawn, IL
Job Description
Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age.
We are focused on high quality patient care and customer service. We are currently seeking a bright frontdesk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our Mission “Better Healthcare for Tomorrow's Leaders”.
Hourly: $18-$20 Depending on Experience
12 hour shifts
FrontDesk Responsibilities:
Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
Answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains payments form the patients
Obtaining consents for treatment
Verifying insurances and collecting copays and balances
Maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes
Must follow and enforce accepted safety practices for patients
Report any incidents/patient concerns to supervisor in a timely manner
Must display a professional, friendly, and courteous manner at all times
Being a team player
Performs other duties as assigned
Supervisory Responsibilities
Report attendance and tardy issues per shift as required
Maintain excellent attendance-lead by example
Other duties as required
Requirements:
Healthcare experience required
High school Diploma or GED
Ability to work evenings and weekends
Bilingual
Skills:
Basic skills include; customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.
Job Type:
Part Time-Full Time
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How much does a front desk coordinator earn in Oak Park, IL?
The average front desk coordinator in Oak Park, IL earns between $26,000 and $41,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.
Average front desk coordinator salary in Oak Park, IL
$33,000
What are the biggest employers of Front Desk Coordinators in Oak Park, IL?
The biggest employers of Front Desk Coordinators in Oak Park, IL are: