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Front desk coordinator jobs in Racine, WI

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  • Healthcare Bilingual Care Coordinator

    Lutheran Social Services of Wi & Upper Mi 3.7company rating

    Front desk coordinator job in Hales Corners, WI

    💼 Now Hiring: Bilingual Care Coordinator - Children's Long-Term Support (CLTS) Program 📍 Waukesha County, WI 🕒 Full-Time | M-F, First Shift | Remote Flexibility 💰 $24.70/hour for Spanish Bilingual + 💵 $2,000 Sign-On Bonus! Lutheran Social Services of Wisconsin & Upper Michigan is seeking a compassionate and organized Bilingual Care Coordinator (English/Spanish) to join our CLTS Waiver Program team in Waukesha County! The Children's Long-Term Support (CLTS) Waiver Program is a federally funded Medicaid initiative that helps children with developmental, physical, or severe emotional disabilities receive services that allow them to thrive in home and community settings. As a Care Coordinator, you'll be the primary point of contact for families, helping them access and navigate essential services. 🌟 🧠 What You'll Do 🧒 Assess children's functional abilities using approved tools 📝 Develop and implement individualized service plans with families and providers 🤝 Facilitate team meetings and coordinate services based on family-centered goals 📋 Maintain accurate documentation and meet all regulatory timelines 🧭 Collaborate with internal teams and external agencies to support families 🧑 ⚖️ Testify in legal proceedings when required 💬 Communicate clearly with families, providers, and team members 🧑 🎓 Participate in staff development, training, and supervision 🎁 Perks & Benefits 🏥 Medical, Dental & Vision Insurance 💳 Flex Spending (Health & Dependent Care) 🚙 Mileage Reimbursement 🏖️ Paid Time Off + 10 Paid Holidays 💰 403B Retirement Contribution 🧑 ⚕️ Employee Assistance Program 🏅 Service Awards & Recognition 🏡 Remote Work Perks 1 remote day/week at 6 months 2 remote days/week at 9 months 3 remote days/week at 12 months 📚 Qualifications 🎓 Bachelor's degree in a human services field (e.g., Social Work, Psychology, Special Education, Counseling, etc.) 🧒 Minimum 1 year of experience working with children with disabilities 💬 Fluency in Spanish required 💻 Proficient in computer systems and electronic health records 🤝 Strong interpersonal and organizational skills 🚗 Valid driver's license and reliable transportation (MVR check required) 🌍 Work Environment Community-based with daily travel required Moderate noise level; occasional exposure to outdoor conditions Flexibility to meet family needs, including crisis response ✨ Ready to make a difference in the lives of children and families? Apply today and help empower families through compassionate care coordination in the CLTS Program! LSS is an Equal Opportunity Employer (EOE).
    $24.7 hourly 9d ago
  • Per Diem Associate Patient Care Coordinator

    Optum 4.4company rating

    Front desk coordinator job in Brookfield, WI

    $750 SIGN ON BONUS FOR EXTERNAL APPLICANTS Explore opportunities with Optum, in strategic partnership with ProHealth Care. ProHealth Care is proud to be a leader in health care services, serving Waukesha County and the surrounding areas for more than a century. Explore opportunities across the full spectrum of care as you help us improve the well-being of the community with your skills, compassion and innovation. Be part of a collaborative environment that strives for excellence, nurtures respect and ensures high-quality care delivery to our patients. Join us in making an impact as an Optum Team Member supporting Pro Health Care and discover the meaning behind Caring. Connecting. Growing together. Supports patient care delivery in the areas of patient reception, scheduling, insurance verification, payment processing for campuses with hospital and medical group departments. Location: 195 Discovery Drive, Brookfield, WI 53045 We offer 4 weeks of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment. Primary Responsibilities: Greets visitors and patients in person, or communicates by telephone or video conferencing, upholding excellent customer service Enters and updates patient demographic and financial information, ensuring the patient is fully registered as early in the process as possible Obtains appropriate applications and forms, confirming signatures are on file. Photocopies/scans documents as needed Provides patients with financial responsibility information and collects patient liabilities, documents amount in the appropriate fields, and balances the cash box daily Works with partnering departments (Financial Counseling, Scheduling, Financial Clearance, and clinical areas) to ensure all aspects of the patient's encounter are completed as needed Provides wayfinding instructions and assists with hospital information as requested Coordinates patient admission needs, bed assignments, and tracking boards where applicable Meets or exceeds audit accuracy standards. Works worklists and error reports timely, and proactively seeks assistance to resolve as needed May perform other duties upon request You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: High School Diploma/GED (or higher) 1+ years of customer service experience in an office setting or professional work environment Beginner level of proficiency with Microsoft Office products Ability to work 2 holidays per year Ability to work on a Per Diem basis between 6:45am - 8:00pm Monday-Friday, or 7:45am - 4:00pm Saturday & Sunday Must be 18 years of age or older Preferred Qualifications: Experience in a medical office or hospital admitting/registration office Experience with electronic medical records system Knowledge of medical terminology Soft Skills: Excellent customer service skills Excellent written and verbal communication skills Demonstrated ability to work in fast paced environments **PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO, #RED
    $16-27.7 hourly Auto-Apply 1d ago
  • Receptionist

    Addison Group 4.6company rating

    Front desk coordinator job in North Chicago, IL

    Job Title: Receptionist Industry: Healthcare Pay: $18-$19 / Hour is eligible for medical, dental, vision, and 401(k). About Our Client: Addison Group is partnering with our client in the healthcare industry to hire a dependable and professional Receptionist for their Chicago office. Job Description: The Receptionist will act as the first point of contact for visitors, callers, and staff, creating a welcoming environment while managing front desk operations. This position involves handling a high volume of calls, assisting visitors, and supporting office activities to ensure smooth daily operations. Key Responsibilities: Greet and assist visitors in a professional and friendly manner Answer, screen, and route a high volume of incoming calls (100+ daily) Provide accurate information or direct inquiries to the appropriate person Support patients, caregivers, and staff with scheduling or locating individuals Manage mail and deliveries Maintain visitor sign-in procedures and issue badges Perform basic administrative and office support tasks Qualifications: High school diploma or equivalent 1+ year of experience in customer service or a front office role Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Ability to handle a fast-paced environment and multitask effectively Strong communication and problem-solving skills Professional demeanor and positive attitude Perks: Opportunity to become the preferred backup receptionist for ongoing assignments Collaborative and supportive team environment Experience in a mission-driven healthcare setting Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request
    $18-19 hourly 5d ago
  • Front Desk Coordinator - Racine, WI

    The Joint Chiropractic 4.4company rating

    Front desk coordinator job in Racine, WI

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. $15.00 - $18.00/hr + bonus potential Weekend & Evenings required What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $15-18 hourly Auto-Apply 60d+ ago
  • Front Desk Coordinator (Part-Time)

    Specialty Care ENT 4.6company rating

    Front desk coordinator job in Arlington Heights, IL

    Job Description Front Desk Coordinator (Part-Time) The primary purpose of the Front Desk Coordinator is to be responsible for scheduling and checking patients in and out for their appointments. This role will report to the Practice Administrator. The role is part-time, working Tuesdays and Thursdays with opportunity for more days as needed. This position is primarily located in Arlington Heights, with travel to our Barrington, Hoffman Estates, and Elgin as needed. The salary is $18.00 - $20.00 per hour + Travel Reimbursement PRIMARY RESPONSIBILITIES of the Part-Time Front Desk Coordinator: Respond to telephone inquiries within the set departmental staffing and time parameters Register and schedule patients for primary care appointments Provide knowledgeable and excellent responses to patients in a courteous and professional manner Verification of insurance as part of the registration and scheduling processes Ensure accuracy in data entry through a multitude of systems Update patient demographic and insurance information as required REQUIRED QUALIFICATIONS of the Part-Time Front Desk Coordinator: High school diploma or equivalent required Ability to work within a database and navigate through a Windows environment required Bilingual in English and Spanish preferred (speaking, writing, and comprehension) 1-5 years of experience as a healthcare call center representative, patient access representative, patient service representative, medical scheduler, medical assistant, or medical receptionist preferred but not required Must be able to type a minimum of 30 words per minute with 90% or greater day-to-day Commitment to company mission statement is required for day-to-day interactions with teammates and patients SUPERVISORY RESPONSIBILITY of the Part-Time Front Desk Coordinator: This position has no supervisory responsibility. CERTIFICATES, LICENSES, REGISTRATIONS of the Part-Time Front Desk Coordinator: All employees are required to provide proof of vaccination or exemption. WAGE of the Part-Time Front Desk Coordinator: $18.00 - $20.00 per hour + Travel Reimbursement ENT is a drug-free environment and an Equal Opportunity Employer. We offer competitive salaries and benefits, including medical/dental, life and disability coverage, generous vision benefits, a 401 (k) plan with a match, vacation time, and weekends and major holidays off.
    $18-20 hourly 29d ago
  • Scheduling Specialist Float

    Radiology Partners 4.3company rating

    Front desk coordinator job in Milwaukee, WI

    RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Float Scheduling Specialist to join our team. As a Float Scheduling Specialist, you are responsible for providing services to patients and referring professionals by answering phones, managing faxes, and scheduling appointments. This is a full-time position Monday-Friday working all shifts between the hours of 6:30am-10:30pm and traveling to seven centers in our Milwaukee market. Includes 3-4 weekend shifts per year Saturday and/or Sunday from 7:30am - 4:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office staff as requested by supervisor (i.e., rest breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Completes other tasks as assigned
    $28k-32k yearly est. 2d ago
  • Medical Office Receptionist - Primary Care

    Nshs

    Front desk coordinator job in Mount Prospect, IL

    Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Medical Office Receptionist Location: 199 W Rand Rd. Mount Prospect, IL. Part Time: 20 hours/week Hours: Monday - Friday - hours vary 6:45am-3:15pm, 8am-4:30pm or 8:30am-5pm. Rotating Sat am What you will do: Greets incoming patients and visitors at various points of service within the facility providing congenial and hospitable customer service. Refers patients and visitors to appropriate department or resource. Notifies appropriate resource of patients and visitors arrival in a timely manner. Assures patient demographics and eligibility are correct. Receives and forwards telephone calls and takes and relays messages per protocol. Registers new patients and schedules appointments for providers and services. Reschedules appointments and follows up on cancelled and missed appointments. Collects co pays and balances and makes follow up appointments as necessary. Responds to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organizations policies and procedures. May communicate with other departments, team members, physician offices, the hospital, or patients in response to requests for information, follow-up, or problem resolution. Performs various clerical duties as needed in assigned work areas. May order supplies for work area, open mail etc. Operates standard office machines including computer, calculator, photocopier, fax and credit card terminal. May assist with medical records and clinical personnel as needed. Maintains work and waiting areas in a neat and professional manner. May perform a variety of special projects as assigned. Adheres to all NCH standards, policies and procedures. What you will need: Education: High school diploma or GED Experience: One year of customer service work experience or interaction with the public required. Knowledge of medical terminology preferred. Unique or Preferred Skills: Proficient computer skills. Benefits: Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities Visa Sponsorship Available (Nursing and Lab roles) Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit *********************** When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (*********************** to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
    $18.4-26.7 hourly Auto-Apply 27d ago
  • Medical Receptionist

    Comprehensive Gastrointestinal Health

    Front desk coordinator job in Libertyville, IL

    Salary: $19-$25 Job Title:Medical Receptionist Company:Comprehensive Gastrointestinal Health Job Type:Full-time Industry:Healthcare, Gastroenterology Company Description:Comprehensive Gastrointestinal Health is a leading gastroenterology practice that is redefining the standard of care in the northern suburbs of Chicago. We are dedicated to providing exceptional medical services, encompassing both traditional gastrointestinal health and complementary, nontraditional approaches. With a focus on delivering unparalleled customer service, we set ourselves apart from other options in the region. To learn more about our practice and the services we offer, please visit our website at ********************* Job Description:We are a rapidly growing gastroenterology office and endoscopy suite located in Northbrook and Libertyville. As a practice, we are committed to providing exceptional medical services while creating a positive patient experience. To support our continued expansion, we are seeking a high-energy and personable Medical Receptionist to join our dedicated team. While experience is appreciated, we are more than willing to train the right candidate who is enthusiastic about learning and contributing to our flourishing practice. Responsibilities: Open and close the office, ensuring a tidy and inviting reception area, reviewing messages, and maintaining lobby refreshments. Greet patients and coordinate the check-in process, including insurance verification, explaining office policies and billing, and introducing non-covered benefits. Assist with the check-out process, arranging follow-up visits, assisting patients with setting up the patient portal, processing payments, and providing necessary information. Communicate with patients, schedule appointments via phone and email, and send appointment reminders. Manage medical records, including procurement, organization, scanning into charts, and fulfilling record requests. Maintain a tracking system for procedure, lab, and radiology recalls. Requirements: 1 to 2 years of clinical office experience preferred. Proficiency in computer skills is mandatory, and experience with electronic medical records, particularly eClinical Works, is preferred. Must be reliable, detail-oriented, and possess excellent organizational skills. Exceptional personality, patience, dedication, and enthusiasm are crucial qualities for representing the face of our office. Additional Details: Closed on Sundays and all major holidays. Two-half Saturday per month is required on a rotating basis. Benefits: $5,000 tuition reimbursement $250 CME allowance 22 days of paid time off (PTO) including holidays Medical benefits 401(k) with a 3% employer contribution Disability insurance Life insurance Free parking Profit-sharing plan Meals frequently provided by pharmaceutical representatives Free access to the Chicago Botanic Gardens with parking Excellent work environment with supportive fellow staff members Join our dynamic team and contribute to a practice that is transforming the field of gastroenterology. Apply today to become a valued member of Comprehensive Gastrointestinal Health and help us deliver outstanding patient care.
    $19-25 hourly 23d ago
  • Chiropractic Front Desk Receptionist

    Connect Chiropractic

    Front desk coordinator job in Milwaukee, WI

    Job Description Are you a detail-oriented, people-loving individual who thrives in a bustling environment? Connect Chiropractic in Wauwatosa, WI, is on the hunt for a full-time Chiropractic Front Desk Receptionist who's ready to make a difference! With a competitive pay range of $18-$23 per hour and a fast-paced, rewarding role, this is your chance to be the heartbeat of our vibrant office. We also provide top-notch benefits and perks that include 8 paid holidays, 40 hours of PTO (after one year of employment), unlimited unpaid PTO, group discounts for health, dental, and vision insurance, $50/month gym membership reimbursement, and free chiropractic care for employees and their family members. Let's keep our patients smiling and our office running like a well-oiled machine! YOUR ROLE AS OUR CHIROPRACTIC FRONT DESK RECEPTIONIST As a Chiropractic Front Desk Receptionist, your day starts with the buzz of a busy office. You greet patients with a warm smile and manage their check-ins, ensuring everything runs on schedule. You keep a keen eye on the clock, orchestrating patient flow and handling any incoming calls with grace. As the timekeeper and organizer, you set the stage for a smooth, efficient day, all while maintaining a friendly atmosphere that our patients love. THE MINIMUM QUALIFICATIONS TO BE CONSIDERED High school diploma or equivalent Ability to thrive in a fast-paced environment Excellent communication and interpersonal abilities Preferred Qualifications: Customer-facing experience SCHEDULE & LOCATION This full-time role is based at our clinic in Wauwatosa, WI. Your schedule will be: Wauwatosa Schedule: Monday: 8am-1:30pm & 2:40pm - 7pm Tuesday: 1:00 PM - 7pm Wednesday: 7:30am-12:30pm & 2:40pm-6pm Thursday: 7:30am-12:30pm & 2:40-7 pm GET FAMILIAR WITH OUR CLINIC Founded in 2020, our fast-growing clinic has quickly developed a reputation for having some of the highest quality chiropractic care in the Greater Milwaukee area. Our neurologically based approach to healthcare empowers our patients to take charge of their well-being. As we strive to stay on the cutting edge of the healthcare industry, we consider our employees to be our most important asset. We value them and want to help them progress and grow. To that end, we ensure that they have the training and support they need to succeed. We also offer generous benefits and a fun, fast-paced atmosphere that makes our office an exciting place to work. Excited to join our team? Applying is quick and easy with our mobile-friendly initial application! Just take 3 minutes to complete it to get started. Don't miss out on this opportunity to be a key player in our thriving office! Job Posted by ApplicantPro
    $18-23 hourly 12d ago
  • Front Desk Coordinator

    IVX Health

    Front desk coordinator job in Algonquin, IL

    Job Description FT Front Desk Coordinator | Chicago North Market Primary location: Algonquin, IL | Flex to Schaumburg, IL Monday - Friday + rotating Saturdays | Day shift We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees. Chicago Area Pay Range$23-$25.30 USD About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy
    $23-25.3 hourly 9d ago
  • Part time Spanish Speaking Front Desk Certified Medical Assistant

    Intergrated Pain Management Sc

    Front desk coordinator job in Des Plaines, IL

    Job DescriptionBenefits: Part time schedule Competitive salary Training & development We are seeking a CERTIFIED PART - TIME Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Womens Health Clinic in Des Plaines and Western and Diversey location. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience. Experience Required: MUST have a minimum of at least 6 months in a similar role. MUST have a certification as a Medical Assistant MUST speak Spanish. MUST be able to work Part time days - Wednesday, Friday and Saturday - Additional hours will be upon request Hours of operations: The position is a PART - TIME position. The hours vary but scheduled days are every Wednesday, Friday, and Saturday. There will be opportunities that may give additional hours if needed. Responsibilities: Patient Reception and Recovery Room : Efficiently manage patient check-in and check-out processes. Accurately verify patient information and insurance details. Schedule and manage patient appointments. Address billing inquiries and process payments. Follow directions of OR Nurse Manager. Clinical Support Prepare the examination room and main cleanliness. Accurately take and record vital signs. Assist providers with medical procedures. Perform basic diagnostic tests as needed. Patient Care and Education Provide high-quality patient education regarding procedures and care. Communicate effectively and empathically with patients. Documentation and Records Management Maintain accurate documentation in electronic health records (EHR) Prepare and organize patient records and charts. Complete forms related to workers compensation and personal injury cases. Care Coordination Coordinate patient care with other healthcare providers. Follow up on referrals and external medical records. Contribute to case management and care planning. Specialized Tasks Assist with occupational health assessments and documentation. Communication and Coordination Facilitate effective communication between staff and providers. Act as a liaison to ensure smooth clinic operations. Training and Development Participate in ongoing training sessions. Assist in training new FD/MA staff. Quality Assurance and Improvement Engage in quality improvement initiatives. Provide feedback to improve office procedures. Key Competencies : Attention to detail and organizational skills Excellent verbal and written communication skills Ability to multitask in a fast-paced environment Strong interpersonal and teamwork abilities What we are looking for: A warm, approachable personality with a customer-focused mindset. Ability to multitask and prioritize in a fast-paced environment. A team player who can also work independently. Reliable and punctual with a strong work ethic. Pay range: $ 22.00 - $ 25.00 an hour Location: Hours will be split at two locations. Western Diversey - Wednesday Des Plaines - Friday and Saturday American Womens Medical Center American Womens Medical Center 2744 N. Western 110 S. River Road Chicago, IL 60647 Des Plaines, IL 60016
    $22-25 hourly 17d ago
  • Front Desk Coordinator

    Treatment Plan Coordinator In Orchard Park, New York

    Front desk coordinator job in Long Grove, IL

    Front Desk Coordinator - Be the First Smile Patients See! Job Type: Part-time *Dental Experience Required* About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care. Your Work Schedule Monday: 7:45am-5pm Tuesday: 7:45am-12pm Wednesday: 7:45am-5pm Thursday: 7:45am-12pm Your Role as a Treatment Plan Coordinator As a Treatment Plan Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You'll Need to Succeed High School Diploma or equivalent (Associate's degree preferred). 1-5 years of dental experience required. Familiarity with dental software, Microsoft Office, and a willingness to learn new programs. Strong communication, organizational, and multitasking skills. Why You'll Love Working With Us Paid Time Off: Competitive PTO that grows with your career. Comprehensive Benefits: Including 401(k). Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG3 We can recommend jobs specifically for you! Click here to get started.
    $29k-37k yearly est. Auto-Apply 12d ago
  • Dental Front Desk Coordinator (FT)

    Bright Direction Dental LLC

    Front desk coordinator job in Carpentersville, IL

    Full-time Dental Front Desk Coordinator Advanced Family Dental Spa/Advanced Laser & Cosmetic Dentistry is looking for an enthusiastic Full-Time Front Desk Coordinator to join our team. The Front Desk Coordinator will be responsible for overseeing and coordinating the front desk activities in the office along with assisting other areas when directed. This position plays a key role in providing excellent customer service, managing patient interactions, and ensuring efficient workflow at the front desk. The ideal candidate will hold a friendly and professional demeanor, demonstrate excellent communication skills and compassion supporting the patient experience. Works effectively in a team environment. They must be able to communicate well. In fact, must be the best communicator in the practice. The number one responsibility of all employees is patient care and meeting patient needs. Advanced Family Dental Spa: 2429 Randall Road Suite A Carpentersville IL 60110 Advanced Laser & Cosmetic Dentistry: 720 Cog Circle Suite H Crystal Lake IL 60014 Office Schedule: * Monday 11:00 AM - 7:00 PM * Tuesday 10:00 AM - 6:00 PM * Wednesday 9:00 AM - 3:00 PM * Thursday 8:00 AM - 5:00 PM * Friday 8:00 AM - 3:00 PM Compensation: * $17-24 per hour (Based on Experience) Bright Direction Dental is proud to offer a comprehensive benefits package designed to support the health and well-being of our employees. Full-time employees (working 30 or more hours per week) are eligible for medical, dental, vision, and life insurance coverage, as well as access to a variety of voluntary benefits. In addition, all employees-both full-time and part-time-are eligible for paid time off, holiday pay, and participation in our 401(k) retirement savings plan, which includes a company match. We are committed to providing valuable benefits to meet the diverse needs of our team. Requirements: Patient Interaction: * Greet patients and visitors in a friendly and professional manner. * Schedule appointments and maintain the appointment calendar. * Answer phone calls and address inquiries or direct them to the appropriate department. * Verify patient information and insurance details. Appointment Management: * Coordinate and schedule appointments based on dentist availability. * Send appointment reminders to patients and confirm appointments. * Handle appointment cancellations and rescheduling. * Ensures re-care is being booked. * Follows up with patients on unscheduled treatment plans. Administrative Tasks: * Maintain accurate patient records and update information as needed. * Handle patient registration and check-in/check-out processes. * Process and verify insurance information. * Collect and record payments for services rendered. * Oversees and participates in collections of aged receivables. Team Coordination: * Coordinate with dental assistants, hygienists and other staff to ensure seamless patient care. Problem Resolution: * Address patient concerns and resolve issues related to appointments, billing, or service. * Collaborate with dental professionals to handle patient complaints effectively. Qualifications: * Proven experience in a front desk or administrative role, preferably in a dental office. * Strong organizational and multitasking abilities. * Excellent communication and interpersonal skills. * Knowledge of dental terminology, procedures, and insurance processes. * Proficient in using dental office software and general office applications. * High school diploma or equivalent. Physical Requirements: * Must be able to lift up to 15-30 pounds at time. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT Bright Direction Dental is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to abide by these principles and mandates. Bright Direction Dental prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, traits associated with race, creed, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Bright Direction Dental conforms to the spirit as well as to the letter of all applicable laws and regulations.
    $17-24 hourly 53d ago
  • Medical Receptionist

    Painpoint Health

    Front desk coordinator job in Barrington, IL

    Job Description Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Compensation: $19.21 - $21.02 per hour Location: Barrington IL or Elgin IL Example Schedule: Monday-Friday 8am-5pm (Final schedule may vary) Essential Duties and Responsibilities: Checks patients in and out. Registers patients, collecting co-pays and deposits at the front desk. Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices. Creates new patient charts and pulls existing charts as needed. Files documentation into charts. Maintains the confidentiality, security, and physician safety of patient's medical records. Maintains a pre-determined, organized medical record format. Interacts with physician/office personnel in a friendly manner. Answers the phone in a friendly manner and directs all calls appropriately. Adheres to facilities clinical guidelines as they relate to this position. Completes annual mandatory training by the due date as assigned. Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. Obtains and records patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality. Prepares examination rooms. Delivers compassionate support, attention, and assistance to patients and families. Ensures compliance with all health care regulations, including HIPAA and OSHA. Performs other related duties as assigned. Supervisory Responsibilities: None. Education & Experience: High school diploma or GED required. At least one year of experience in an administrative role. Previous employment in a healthcare facility experience preferred. Required Skills & Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Basic understanding of clerical procedures and systems such as recordkeeping and filing. Ability to work independently. Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information. Knowledge of medical terminology and spelling and office ethics. Physical Demands: Required to sit, stand and/or walk for long periods. Must be able to communicate with or without reasonable accommodations - speak and hear. Able to use both hands to finger, handle, or feel, and reach with hands and arms. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Powered by JazzHR ATGkTHjVH6
    $19.2-21 hourly 20d ago
  • Front Desk Clinic Coordinator

    Herb + Hm

    Front desk coordinator job in Northbrook, IL

    Job DescriptionBenefits: Employee discounts Free food & snacks Paid time off About the Role: Join Herb + hm as a Front Desk Clinic Sales Coordinator and be the welcoming face of our vibrant Chicago clinic! In this dynamic role, you'll play a crucial part in enhancing the patient experience while driving sales and promoting our holistic wellness services. Responsibilities: Greet and assist patients with a warm and friendly demeanor. Manage appointment scheduling and follow-up communications. Promote and sell clinic services and products to enhance patient wellness. Maintain an organized front desk and patient records system. Handle patient inquiries and resolve issues efficiently. Collaborate with the clinical team to ensure seamless patient flow. Process payments and manage billing inquiries accurately. Stay informed about industry trends and product knowledge. Requirements: High school diploma or equivalent; relevant experience preferred. Strong communication and interpersonal skills. Proficiency in Microsoft Office and scheduling software. Sales experience in a healthcare or wellness setting is a plus. Ability to multitask and work in a fast-paced environment. Detail-oriented with excellent organizational skills. Passion for holistic health and wellness. Positive attitude and a team-oriented mindset. About Us: Herb + hm has been a cornerstone of the Chicago wellness community for over 5 years, dedicated to providing natural health solutions. Our customers love the personalized care and effective treatments we offer, while our employees thrive in a supportive and innovative work environment that encourages growth and collaboration. Email us at ********************** to apply, please send us your resume and a introduction to yourself and why you are interested in the position.
    $29k-37k yearly est. Easy Apply 25d ago
  • Medical Office Receptionist Front Desk - 2 yrs exp at Medical Office

    Heal n Cure-Medical Wellness Center

    Front desk coordinator job in Northbrook, IL

    Please Note: Please be aware of your commute to Northbrook, IL so you are able reach the office by 8:00am. Thanks. Heal n Cure ( ************************ ) specializes in medical wellness. Our award-winning team of board certified clinicians offers unmatched learning and experience in managing and reversing all modifiable health risk factors. Our Team was featured at Huffington Post *********************** Learn the Future of Medicine Form meaningful, long lasting patient-provider relationships, to deliver the right treatment with care, and to provide patients relief from risks/symptoms of 35+ different chronic problems **************************************** Heal n Cure's Quality of Care - Recognized by Institutions. We have received the Top Tier recognition for quality of care and cost efficiency from all major insurance companies. Transformative, Life Changing Care Appreciated by Patients ***************************** Refer a friend: Heal n Cure pays a referral fee of $100 if we hire your friend. Job Description Heal n Cure invites Receptionist Front Desk - with 2 years experience at a Medical Office for an outpatient Medical Center, at Northbrook, Illinois (Chicago's Northern Suburb). Both Full-Time and Part-Time (20-30 hrs) available. Greeting Patients, Calling patients on the phone, Answering questions about our practice to prospective patients and callers, Scheduling appointments on a computer, Managing front desk, Printing test reports from a computer, Working with Electronic Medical Records (EMR), Filing patient charts, Emailing, Verifying and collecting insurance information and copays on payor portals Collect deductibles/copays using credit card. Additional Information How To Apply: Click “I'm Interested” on this job portal OR Email to CAREERS at healncure.com Mention the job opportunity "Receptionist - Medical Office" in Subject line Please make sure to attach resume and cut/paste the following answers in a message/cover letter/email (Reply NA if not applicable) * How many years of paid experience do you have as a Medical Office Receptionist? * Availability for phone or skype interview (15 mins) * Preference FT or PT? * Hours/days available in case of PT * Expected hourly/annual salary range * In how many weeks would you be able to join? * Availability for personal interview * How long is your commute to Northbrook, IL in miles/minutes?
    $29k-37k yearly est. 9h ago
  • Front Desk & Sales for Physical Therapy Clinic

    Balance Within

    Front desk coordinator job in Delafield, WI

    ACTIVELY HIRING - Front Desk & Sales Patient Care Coordinator for a Growing Physical Therapy Clinic Who We Are Looking For: Are you looking to be part of a growing business in which you can make a massive impact on the lives of its clients now and far into the future? Do you love the idea of selling-to-serve and nurturing relationships with people in order to help them? Would you like to be instrumental in revolutionizing a growing business and playing a vital role in developing its systems and procedures? Are you a self-starter where being organized is a priority? Do you enjoy being creative in your work and being provided autonomy to WOW your clients? Are you able to multi-task and prioritize projects while simultaneously meeting deadlines and prioritizing your day? Do you have experience in sales? Are you able to overcome objections to help someone truly see the value in something that they may not have immediately recognized? Can you communicate effectively with people from all different backgrounds - with both verbal and written communication? Do you find yourself easily connecting and communicating with clients and their families at a deep and impactful level to empower them to obtain what THEY really want? Do you get a thrill from selling products and services you know will have a massive impact on peoples' lives? Do you have a drive for learning and growing as a person and as a professional? Do you enjoy the challenge of striving to achieve goals? We know that real ‘A Players' love to be held accountable for high standards of performance, which means you'll be given your own key objectives and outcomes. When these are consistently met and exceeded, you'll experience substantial benefits and privileges and enjoy the opportunity of room for significant growth in this role. About Us - Balance Within Integrative Physical Therapy We are the Premiere Integrative Physical Therapy Clinic of the Midwest offering a cutting-edge combination of Traditional and Holistic therapies that give our patients the best results possible, even when other approaches have failed. We are a small but quickly growing clinic of 8 years that has firmly established itself as a leader in providing the highest level of care for our patients with everything from chronic/complex to simple/acute problems. We love to help people enjoy an active lifestyle and avoid medications or surgeries. Much of our growth has happened because of the incredible team and culture that has been created at Balance Within, prioritizing not only giving the very best care to our patients but also taking great care of our employees. We've created a culture where the team loves coming to work to continually learn and grow, and a place our patients look forward to coming back to time and time again. We encourage you to examine our clinic website to best understand who we are and the patients we serve: *********************** Our team currently includes 3 highly skilled Physical Therapists and we are needing to add another valuable piece to the team in the role of Sales/Patient Care Coordinator. This is an immense opportunity for you to play a key role at the ground level of a quickly growing organization and help us continue this growth by providing an exceptional customer experience for our patients that goes way beyond what is offered by most health care facilities. The right person has worked with customers in a sales role in the past and has a strong track record of managing different personalities in a kind and compassionate manner. Answering questions, overcoming objections and turning inquiries into happy buyers in the sales experience, whether on the phone or in person, will be an incredibly valuable requisite for this position. The Role: Your role will be THE most important role of this organization. You are the gatekeeper into the practice and what will stand between someone getting the help they truly need or having them keep looking for ‘fixes' for their health that may be more detrimental such as medications and surgeries. You will be responsible for managing the clinic phone line which includes following up with leads and answering the phone, converting inquiries into paying patients and ensuring our patients are looked after and made to feel not only welcomed but also deeply cared for. Other responsibilities will include responding to email and social media inquiries as well as various administrative tasks such as support with marketing, scheduling and other special projects. Your success in this role is intimately tied to the success of the practice. By booking new patients via the phone/online and excelling at helping to retain those patients as lifelong customers, our business grows. This growth of revenue will create many opportunities for your professional growth, bonuses and raises in the future. We're looking for a highly motivated individual that is excited about reaping the rewards of their efforts professionally and financially, someone who is looking to be a long-term member of our team and grow and “level up” with us. To make this happen, we're looking for someone who creates the type of customer experience patients are very happy to pay for and can't wait to tell others about. Does this sound like you? The Tasks: Be a Leader. We are all leaders in life in our own way and each individual plays a role, in their own right, within this organization. The following are key areas of leadership that you would play: Nurture incoming leads by phone and successfully progress those leads along the nurturing process to predictably and consistently convert incoming leads to Initial Evaluations or Free Consultations. Effectively communicate the value of our services and be able to explain how what we do is worth the price we are asking Successfully handle price objections Hold a lengthy (often 15-20 min or longer) conversation with new patients on the phone ensuring patients are committed and understand/have bought into our exceptional level of service Track your own results of your own performance accurately and objectively and report results to owners on a weekly basis. Prepare each week for analysis, self-critique, and solutions (with support as needed) if the outcomes are not met. If the outcomes are met, analyze why in order to continue to personally grow in the role and multiply those successes over and over again. Engage in sales training by us (owners) and other outside sources for personal growth and development of sales and nurturing skills. Participate actively in team trainings and meetings/strategy sessions. Engage successfully in client management on a regular basis. Regularly seek out and attend networking events in order to establish referral sources, other services for the business and our clients, help us remain top-of-mind within the community, and establish new networking resources not yet established within the business. Expand the utilization of various technologies to streamline, simplify, and optimize the business, for example, but not limited to, Google Docs, Google Calendar, Intake Q, etc. This does not require a high level of technical skill, simply the ability to be persistent enough to research the use of such technologies, report on their capabilities, and take the time to set them up for the business to streamline, simplify, and improve communication within the business. Ensure people who call requesting appointments are placed on schedule and understand the true time and cost commitment involved to meet their goals in therapy. Ensure people show up excited for their appointment after scheduling and know what to expect their first day Follow up with patients over the phone to ensure satisfaction is being achieved Establish the empathy needed to nurture leads in order to help the business create a great name and reputation in the community. Foster deep relationships with patients Respond to email and social media inquiries, comments Send out Free Tips Reports and related material through direct mail or email within 1 day of the lead calling in. Then follow-up with those leads by phone within 1-2 days immediately following the enquiry. Develop and regularly update the procedures library so every aspect of your role is documented and can be achieved by anyone else in the business Assist with special projects to support clinic growth Skills/Competencies Needed: Sell: Be able to sell (aka sharing helpful information with people to turn them into educated consumers) and to thus allow skeptical cold leads to feel nurtured along the process in order to turn a predictable number of them into paying clients. Continuous Improvement: Pursues and values continued learning, improvement and growth (personally and professionally). Attention to detail: Does not let important details slip through the cracks. Also being willing and able to recognize when other members of the team have allowed details to slip through the cracks. Not everyone on the team will be detail oriented. Some people will be more big picture. This role requires a detail oriented person immediately from the beginning. Organization and Planning: Plans, organizes, schedules and budgets time in an efficient, productive manner and focuses on key priorities. Dependability: Follows through on commitments; lives up to verbal and written agreements. Proactivity: Acts without being told what to do. Brings new ideas to the company Solutions-Oriented Mindset: The ability to self-reflect, learn, and modify performance based on challenges, experiences, mistakes, successes, and feedback from others. Insightful and knowledgeable: Be able to answer all questions asked on the phone in such a way that increases the likelihood that the person asking will want to become a customer. Knowledge: Have a basic level of understanding of the human body, medicine, and the healthcare system in order to learn how to communicate with leads and clients in a healthcare business. Empathy: Be able to hold meaningful conversations with prospective patients on the phone for often 15-20 min or longer. Have an understanding and empathy for the clientele we serve such individuals experiencing chronic pain, women's pelvic health concerns and medical complexities. Highest Level of Patient Experience: Provide a warm and welcoming greeting to patients when they arrive in the clinic or call. Recall names, faces and stories/personal details of patients and in doing so making our patients feel welcomed, important and remembered. Technology: Strong comfort level with technology, social media. Technology-savvy enough to research and develop new technologies and programs into the business. Cognitive Plasticity: Demonstrates an ability to quickly and proficiently understand and absorb new information. Persistence: Demonstrates the willingness to go the distance and be creative to get something done. Tenacity: Kind tenacity to handle objections, denials, and the occasional rude person over the phone or in person. Alertness: Be able to spot potential referral situations or opportunities for the sale of other products and services. Resourcefulness: Proficiency in client management and problem-solving through challenges with leads and clients. Optimistic Personality: Consistently present with an optimistic, bright personality which our clients will fall in love with. Team Player: Being able to work with a team to regularly optimize the service for our clients and grow a business. What We Will Do For You: Give you an amazing environment and culture to be a part of that includes working with a team of incredibly talented and very supportive staff - as well as very friendly customers Provide you with ongoing training and support in the fields of sales, customer service, marketing and technology integration Opportunity to develop and grow within a team/culture that is value driven and strongly service oriented Competitive salary with an incredible opportunity to earn even more as we grow as a result of your impact Opportunity to be a difference maker in our patients' lives every day Compensation: Competitive pay available depending on level of skill and experience with opportunity for salaried position in the future and significant raises as our company grows due to your impact. Opportunity for quarterly bonuses tied to your performance. Hours: 20-40 hours/week; option to begin with part time and grow into full-time if desired, or to keep regular part-time or full-time hours long term. Location: This position will primarily include working from our clinic in beautiful downtown Delafield, WI but has the option to include some time working virtually from home each week. THANK YOU SO MUCH FOR YOUR INTEREST IN THIS POSITION! We look forward to hearing from you soon! ~Doctors Sarah and Jereme Trunk, Owners, Balance Within - Integrative Physical Therapy *NOTE: Balance Within LLC is an equal opportunity employer
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Per Diem Patient Services Coordinator Floater (Glenview, Vernon Hills, Hoffman Estates)

    Us Fertility

    Front desk coordinator job in Glenview, IL

    Be a part of a team dedicated to helping people build families! Fertility Centers of Illinois is one of the nation's leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more than 30 years. FCI is now part of US Fertility! US Fertility is the largest physician-led partnership of top-tier fertility practices in the United States. The work we do building families offers stimulation, challenge, and personal reward. At Fertility Centers of Illinois, we believe that every person, every couple, deserves compassionate care during the fertility treatment process. Every member of our team is dedicated to providing our patients every possible opportunity for successful family-building. Our goal is simple: to provide the highest quality of care that results in a healthy pregnancy for our patients. Together, we make families happen! Eleven (11) nationally and internationally recognized, fellowship-trained physicians Over 42,000 babies born! More In Vitro Fertilization (IVF) procedures than any other practice in the Midwest-more than 25,000 since 1997 State-of-art facilities offering a less costly alternative than hospitals. The only infertility practice in the Midwest providing professional counseling from in-house, licensed, clinical psychologists and behavioral health specialists One of the nation's first fertility practices to integrate holistic/mind-body approaches to complement medical treatment. Every day of every year, Fertility Centers of Illinois brings three (3) babies into the world! What if each day you could… Make a difference in the lives of others. Fulfill the dreams of parenthood for a couple or individual. Work in a team environment that has a common goal. See challenges as opportunities to excel and grow as an individual while contributing to an important mission. You can do this here at Fertility Centers of Illinois! We are looking for a Patient Services Coordinator that will float between our Vernon Hills, Glenview, and Hoffman Estates locations. Glenview will be the home base. The schedule for a per diem position will vary, but we would like for you to be available from 6:15am-2:45 Monday-Fri with possible occasional weekends Individual must be flexible. The pay range for this position is $20-$23/hr Overview: The Patient Services Coordinator functions as a team member who, under the direction of the Office Manager, provides support to patients, physicians and multidisciplinary teams to facilitate patient care within the clinic. The patient services coordinator is responsible for maintaining patient satisfaction by providing non-medical patient services, problem solving, training and supporting front desk reception and checkout personnel. SCOPE: This non-exempt position reports to the Office Manager. I. ESSENTIAL FUNCTIONS: (In compliance with the American with Disabilities Act, ADA, this description identifies the essential components of the job required to be performed with or without reasonable accommodations. Requests for reasonable accommodations to facilitate the performance of these essential functions will be given careful consideration.) JOB RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO: Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed Serves as a liaison between clinical staff, physicians and management while acting a communication center by answering telephones and directing all phone messages to the appropriate individuals in a timely manner; Responsible for scheduling patient appointments and completing patient registration as needed Ensures daily schedules of appointments and encounter forms are printed and reviews insurance status, patient balances due, missing information, etc. Focuses on the patient's well-being and abides by HIPAA compliance Responsible for re-verifying patient demographics and insurance information if patient has not been seen in 6 months or more Demonstrates a thorough knowledge and understanding of collecting co-payments and/or other payments due in accordance with prevailing company policy Responsible for completing insurance verification sticker for new patients a minimum of three days prior to patient's appointment and informing the patient if there is minimal or no infertility coverage Ensures to request copy of insurance card and benefit booklet for new patient appointment; send patient registration forms to patient in advance of appointment. Call patient to reschedule appointment if no insurance information has been received and verified. Accurately enter complete patient demographic information into computer system with great attention to detail Maintains and pulls charts of the day's patients and arranges in sequence; prepares charts according to standard office procedure, including insurance status, referrals, lab results, operative reports, procedure reports, outside medical records Responsible for calling all new patients in advance to confirm appointments and calling all patient “no shows” Maintain patient accounts by obtaining, recording, and updating personal, financial and insurance information; copying of patient records for insurance company requests, forwarding to other physicians or other reasons as deemed appropriate Batch day's encounters and payments; prepare daily bank deposit for payments according to instructions of Patient Accounts Department Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care; report any maintenance problems to office manager Oversees flow of waiting areas, monitoring patient wait time and communicates delays to patients. Maintain adequate inventory of office supplies and forms, report supply needs to Office Manager Maintain patient information in prescribed format for marketing purposes II. CONFIDENTIAL AND SENSITIVE INFORMATION: Maintain patient confidence and protects operations by keeping all patient information confidential. III. SCOPE OF FINANCIAL RESPONSIBILITY: Assist in maintaining patient accounts by obtaining, recording, and updating personal and financial information as required by this position Accountable for cash drawer, batching encounters, credit card receipts, cash and check payments, balancing payments and deposits, collecting co-payments and other appropriate patient charges Requirements: High School Diploma required, Associate degree preferred Minimum 2 years' experience in a hospital or medical setting preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving issues Ability to balance multiple priorities and effectively handle challenging situations Excellent verbal/written communication skills Ability to travel between clinic locations on an as needed basis Ability to access, input, and retrieve information from a computer, knowledge of select medical software programs including NextGen preferred Ability to work well in a very fast-paced environment while maintaining professionalism, composure and an individualized, compassionate approach to patient care. Knowledge of basic office procedures and office machines (i.e. computer, fax, copier, etc.) Ability to actively listen, resolve conflict, and work as part of a multidisciplinary team. Weekend coverage and travel to other clinic locations to cover are required as needed. The Fertility Centers of Illinois can offer you the following benefits: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match All offers of employment with Fertility Centers of Illinois are contingent upon the background check, drug screen and reference check process.
    $20-23 hourly 60d+ ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing Holding Company 3.8company rating

    Front desk coordinator job in Northbrook, IL

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Northbrook, IL Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 60d+ ago
  • Medical Receptionist

    Archwell Health

    Front desk coordinator job in West Allis, WI

    ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience. Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process Update member information in the electronic medical records system Schedule appointments and coordinate referrals for a multi-disciplinary care team Assist members with filling out paperwork through electronic kiosks, as needed Request medical records and upload documentation to electronic medical records system Field questions from prospective and established members, as well as their adult children Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual Assist with center events, as needed Required Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanor Passion for providing a quality experience for our senior members Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Working knowledge of medical terminology, insurance, and/or electronic medical record systems High level of organization and attention to detail Strong written and verbal communication skills Proficient PC skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary) Education and Experience: Associates degree preferred, or equivalent experience Minimum of one year of work experience in a clinical setting, or similar Experience working with EMR systems a plus ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
    $28k-36k yearly est. 35d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Racine, WI?

The average front desk coordinator in Racine, WI earns between $25,000 and $39,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Racine, WI

$31,000

What are the biggest employers of Front Desk Coordinators in Racine, WI?

The biggest employers of Front Desk Coordinators in Racine, WI are:
  1. MyEyeDr
  2. The Joint Chiropractic
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