Front Desk Staff
Front desk receptionist job in West Palm Beach, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk Agent
Front desk receptionist job in West Palm Beach, FL
Requirements
Previous experience in front desk operations or hospitality management is preferred.
Strong phone etiquette and communication skills are essential.
Familiarity with hotel management software is a plus.
Bilingual abilities are highly desirable to accommodate diverse guests.
Ability to work flexible hours, including weekends and holidays as needed.
Excellent organizational skills with attention to detail.
A passion for providing outstanding guest services in a resort or hotel environment
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
StepStone Hospitality, Inc. is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Overnight Front Desk (Full-Time/ Weekends)
Front desk receptionist job in Juno Beach, FL
Pay: $20 - $22/hr Schedule: Day shift with weekends Job Responsibilities As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Additional Duties:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Supervisory Responsibilities
N/A
Education & Experience
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
Knowledge, Skills & Proficiencies
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Tools & Equipment Used
N/A
Physical Requirements & Working Environment
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner.
Travel
N/A
Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Front Desk Receptionist
Front desk receptionist job in Fort Pierce, FL
Description Living Waters Wellness is the Treasure Coast's premier Christ‑centered pain‑and‑wellness clinic. Our multidisciplinary team delivers results‑driven care- from precise chiropractic adjustments to non‑surgical spinal decompression, Class IV laser, shockwave therapy, and targeted physiotherapy modalities.
Salary: $15.00 to $19.00 per hour
Benefits:
* Chiropractic/Class IV Laser/Decompression Care for employee including immediate family members (parents/children)
* Employee Discounts on supplements and products
* PTO & paid holidays for Full Time employees
* Opportunity for advancement
* Professional development assistance
* Productivity bonuses made available
* Professional training provided including travel costs
* Company “fun nights” & team games/competitions
* Highly rewarding, comfortable and encouraging environment
Responsibilities:
* Schedule out care plans for new patients as well as follow up appointments
* Prepare waiting room and facilities for patient arrival and end of day to set the next day up for success.
* Greet and manage new patient intake which includes creating a comfortable environment, check-in, paperwork completion and verification, collecting all payment and scanning and updating patient information (insurance, ID, etc.)
* Ensure all patients are appropriately processed at the end of treatment
* Maintain charts in an orderly fashion and ensure accuracy.
* Answer incoming calls and make calls while taking notes or messages.
* Educate the patient on the services provided in the clinic.
* Correspond timely with patients on our text application throughout the day
* Be an active and valuable part of the team, great listening, high integrity, personally accountable individual who is responsible for meeting your own goals and maintaining your own stats.
* Consistently offer the highest level of personalized customer service while maintaining a positive, enthusiastic and helpful attitude. Compassion is key!
CAPABILITIES/KEY COMPETENCIES
* Multitask in a fast-paced environment
* Have a deep love and empathy for people.
* Service-minded and always looking for ways you can help others. Team before self.
* Exceptional interpersonal skills to quickly and effectively connect with patients and staff
* Entrepreneurially oriented, driven to succeed and a commitment to achieve results
* Self-starter who can work independently and as a team within existing processes or operate effectively with ambiguity
* Ability to overcome objections with confidence
* Coordinate and balance needs of the patient and the clinic
* Strong oral and written communication skills
* Plan, organize, prioritize and streamline skills
* Team orientation and strong collaborator
* Present self in a professional and positive manner in attitude and appearance at all times
* Ability to maximize and apply internal systems, processes, and platforms
* Understand, align with and communicate the clinics mission, vision, and values
* Desire to define and take massive action to accomplish your own personal, professional and financial goals More Requirements/Responsibilities Front Desk Receptionist Requirements:
* High School diploma required
* 1-2 years' work experience in medical/healthcare reception
* Very comfortable & proficient with technology
* Experience in a chiropractic practice preferred
* Prolonged periods of both standing and sitting at a desk and working on a computer
* The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10-15 pounds. Occasional travel to local meetings and trainings may be required. Special Instructions Please do not send any emails, resumes, or call.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. START YOUR COVER LETTER WITH THE PHRASE "I AM YOUR NEXT FRONT DESK ROCKSTAR".
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Front office
Front desk receptionist job in Boca Raton, FL
Path Medical is a chain of Chiropractic, Orthopedic and MRI Imaging offices with locations all throughout Florida. We are a growing company continuously searching for healthcare professionals with a passion for helping others. When you choose Path Medical as your career destination, you'll become part of a dynamic group who are committed to providing only the best care to individuals involved in personal injury. Our doctors and treatment team all share a dedication to health and wellness. Fully reinstating patients to health after an accident is our common goal. With various locations and growing, Path Medical is seeking individuals that have a desire to help others and work alongside other healthcare professionals in a fast-paced, rewarding environment.
As a member of our team, you'll help us fulfill our mission of enhancing patients' quality of life so they can achieve the highest possible level of independence and function. And, just as we add life to our patients' future years, we'll do the same for your career, offering you a great place to work and a great place to grow. We are currently seeking part time positive and energetic front office staff to join one of our busy clinics located in South Florida. The ideal candidates should have exceptionally strong customer service skills and a minimum 2 years of experience in a medical office.
Position Duties Include
Greeting patients as they walk in/checking them in and out of the system
Answering phone calls in a professional and pleasant manner
Transferring calls and taking messages accordingly
Entering patient information in the system
Assisting administrative and managerial staff with a variety of clerical duties as needed
Requirements
Must have experience in a high volume medical practice
Medical Front Desk Experience Required
Associates degree or equivalent combination of education and experience
Must be Bilingual (English/Spanish)
Pleasant and professional demeanor
Excellent phone etiquette
Knowledge of HIPAA laws and compliances
Ability to work full time hours, including some evenings and every other Saturday
Must have reliable transportation
Flexible schedule
Path Medical is an equal opportunity employer
Front Desk Receptionist - Coral Springs, FL
Front desk receptionist job in Coral Springs, FL
Front Desk Receptionist - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
The Joint Chiropractic is seeking a dedicated and motivated Front Desk Receptionist to join our growing team. This role focuses on delivering exceptional patient service in a fast-paced walk-in clinic environment, handling check ins and payments, and supporting the clinic team to ensure a smooth, welcoming, and efficient patient experience.
Key Responsibilities
Greet and engage patients, delivering a friendly and professional first impression.
Present and explain membership options, promotions, and service benefits to encourage conversions and renewals.
Process membership sales, upgrades, and payments accurately.
Track and report sales activity, patient visits, and conversion metrics.
Support clinic efficiency by managing patient flow and assisting the chiropractic team as needed.
Qualifications
Prior experience in sales, customer service, or a client-facing role preferred.
Strong communication and persuasion skills with a customer-first mindset.
Ability to work in a fast-paced, walk-in clinic environment.
Basic computer and payment processing skills.
Reliable, professional, and goal-oriented team player.
Schedule
This role requires availability Mondays, Fridays from 9:30am to 7:00pm, and Saturdays from 9:30 to 5:00pm with Occasional Travel.
Compensation and Benefits
Base Pay: $15.00 per hour
Bonus potential
3 day workweek: Mondays, Fridays from 9:30am to 7:00pm, and Saturdays from 9:30 to 5:00pm
Why Join Us
When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-ApplyMedical Front Desk Receptionist
Front desk receptionist job in Deerfield Beach, FL
Responsibilities:
Greeting Patients: Welcoming patients and visitors in person or by phone
Scheduling: Scheduling appointments, confirming appointments, and rescheduling cancellations
Verifying: Verifying patient insurance information and demographics, and registering patient accounts
Collecting: Collecting copays and past due balances, and providing receipts for payments
Maintaining: Maintaining patient records and accounts, and ensuring the cleanliness of the front office
Answering: Answering questions and referring inquiries
Assisting: Assisting patients with filling out insurance forms and other records
Notifying: Notifying providers of patient arrivals and late arrivals
Using technology: Using practice management software, patient portals, and other technology to manage scheduling and interact with patients
Medical Front Desk Receptionist
Front desk receptionist job in Boca Raton, FL
Join Our Team as a Front Desk Specialist - Make a Meaningful Impact in Patient Care!
Are you passionate about delivering exceptional care to patients and seeking a collaborative, supportive work environment? If so, this is the perfect opportunity for you!
Our well-established concierge internal medicine practice is currently looking for a full-time Front Desk Specialist to join our dedicated team. In this vital role, you will contribute primarily to front office functions (while helping our team in the back office as needed), ensuring seamless day-to-day operations.
We are seeking a dependable, team-oriented individual who thrives in a fast-paced environment and possesses excellent multitasking abilities. This is an excellent opportunity to be part of a respected and compassionate healthcare team. Applicants must be a team player and have the ability to multi-task. Providing outstanding customer service is of utmost importance for our Front Desk Specialist.
The Front Desk Specialist will be responsible for:
greeting patients
check-in/check-out
scheduling appointments
taking co-pays
answering phones and taking messages
managing referrals
entering demographics
insurance verification and pre-authorization
other general office duties as required
Applicants must have:
Prior medical office experience, preferred
Proficient computer skills Microsoft Office and EMR Experience
Strong communication skills
Outgoing and friendly personality
Schedule: Monday Friday, 830 a.m. to 430 p.m.
Benefits: Medical and Vision Insurance; Paid Time Off
Compensation: $17 - $21 per hour depending upon experience
If you have a positive, can-do attitude and are excited to contribute to a growing practice, we encourage you to apply!
Full-Time Front Desk Receptionist / Greeter
Front desk receptionist job in Lake Park, FL
Job Description
Earl Stewart Toyota, a well-established, family-owned dealership known for professionalism and integrity, is seeking a full-time Receptionist / Greeter for a Monday-Friday weekday schedule.
Schedule
Monday through Friday
8:00 a.m. - 4:30 p.m.
This is a full-time, in-office position
30-minute lunch break
Role Summary
This position is the front line of our dealership and requires a polished, dependable professional who values consistency, customer service, and clear expectations. The right candidate takes pride in being reliable, composed, and detail-oriented throughout the day. This role is best suited for someone seeking a structured, routine position rather than variable or short-term work.
Primary Responsibilities
Professionally greet and assist customers upon arrival
Answer, screen, and route incoming phone calls
Direct customers to the appropriate departments
Manage basic email correspondence and front-desk tasks
Maintain an organized, calm, and welcoming reception area
Assist with front-desk-related administrative needs as assigned
Required Qualifications
Prior professional receptionist or administrative experience
Strong verbal and written communication skills
Comfortable working a fixed, full-time weekday schedule
Able to work independently without frequent reminders or schedule modifications.
Professional appearance and demeanor
Reliable attendance and punctuality are essential
Ability to remain focused and composed in a busy environment
Preferred Background
Experience in a professional office, medical office, law office, corporate environment, or auto dealership
High school diploma required; additional education or training preferred
Bilingual skills (Spanish and/or Creole) preferred, but not required.
What We Offer
Stable, predictable weekday schedule
Professional, respectful workplace
Long-term opportunity with an established organization
Compensation: Competitive hourly pay, based on experience.
Front Desk
Front desk receptionist job in Stuart, FL
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full-service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Looking to combine work, fitness, and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch Fitness is now accepting applications for qualified Front Desk Associates that are ready to be a part of a team and grow personally within a premier organization.
What We Look for In Our Front Desk Associates:
Team-oriented individual
Outgoing Personality
Organized
Service-minded
Professional
Be willing to go above and beyond
Efficient and effective communication skills
Bilingual Spanish/English (preferred)
The Ways You Benefit:
Schedule Flexibility
Exciting team environment
Growth opportunity in a rapidly growing company
Free Crunch Fitness membership
Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
Apply today for immediate consideration!
Compensation: $10.25 - $15.00 per hour
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in West Palm Beach, FL
Job Description
Front Desk Receptionist - Small Pool Construction Company
We're a small, friendly pool construction company looking for a reliable and customer-focused Front Desk Receptionist to be the first point of contact for our customers. If you're organized, professional, and enjoy helping people, we'd love to meet you!
Responsibilities
Greet and assist walk-in customers and visitors
Answer phones, take messages, and direct calls
Schedule appointments and coordinate with team members
Maintain customer records and update project information
Handle basic office tasks such as filing, scanning, and data entry
Support sales, service, and construction teams with administrative needs
Keep the front office organized, clean, and welcoming
Provide excellent customer service at all times
Qualifications
Previous office or front desk experience preferred
Strong communication and people skills
Comfortable answering phones and speaking with customers
Basic computer skills (email, scheduling software, data entry)
Reliable, organized, and detail-oriented
Ability to multitask in a small-business environment
Spanish speaking is a plus
Tech savvy is a plus (comfortable learning new software and tools)
What We Offer
Competitive pay
Friendly, family-style work environment
Opportunities to learn about the pool construction industry
Consistent schedule
Front Desk Medical Receptionist
Front desk receptionist job in Lake Worth, FL
Job Title: Medical Receptionist
Job Type: Full-time
Company: SportsCare Physical Therapy
About Us:
SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currently seeking a motivated and friendly Medical Receptionist to join our team and contribute to our mission of providing exceptional patient care.
Job Description:
Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we want you to be an essential part of our team as a Medical Receptionist at SportsCare Physical Therapy.
As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of high-quality care.
Responsibilities:
Patient Interaction: Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes.
Scheduling: Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient and timely care delivery.
Registration and Documentation: Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed.
Check-In and Check-Out: Efficiently check patients in for their appointments, collect payments, and process insurance information. Provide receipts and schedules for follow-up visits.
Phone and Email Communication: Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally.
Record Keeping: Maintain organized patient records and ensure they comply with all relevant regulations. File, update, and retrieve records as needed.
Insurance Coordination: Assist in obtaining any necessary authorizations or referrals.
Office Support: Assist with general office tasks, such as data entry, maintaining office supplies, and keeping the reception area tidy and welcoming.
Qualifications:
High school diploma or equivalent (additional education or certification in healthcare administration is a plus).
Previous experience in a medical or healthcare receptionist role is preferred.
Strong interpersonal and communication skills, with an emphasis on professionalism and empathy.
Exceptional organizational and multitasking abilities.
Proficiency in using computer software, including electronic health record (EHR) systems and Microsoft Office.
Knowledge of medical terminology and insurance procedures is advantageous.
Commitment to patient privacy and confidentiality.
Friendly, approachable, and customer-focused attitude.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and advancement.
Supportive and collaborative work environment.
The chance to make a meaningful impact on patients' healthcare experiences.
If you are a dedicated and customer-focused individual looking to play a crucial role in healthcare administration, we encourage you to apply for the position of Medical Receptionist at SportsCare Physical Therapy. Join our team and help us provide exceptional care to our patients while contributing to a positive and welcoming clinic environment.
Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyFront Desk Agent
Front desk receptionist job in Palm Beach, FL
Job Description
Responsibilities:
Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
Completes daily duties and checklist to ensure the front desk operates smoothly.
Assists guests with their requests in an appropriate manner.
Handles guest's complaints in a positive manner.
Knows when to communicate guest complaints to the Supervisor/Manager on duty.
Make decisions that benefit the hotel and the hotel guests.
Understands and uses hotels policies and procedures for reservations, check in's, checks outs, Concierge services, and any other guest interaction.
Understands how a hotel and all the hotels departments operate.
Is able to work with a variety of people without any problems.
Is friendly and courteous towards guests and peers.
Has a pleasant speaking voice.
Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
Is able to anticipate guest needs.
Makes hotel reservations and notes special details.
Takes incoming calls and transfers to other departments accordingly.
Provides guests with accurate hotel facility information.
Handles Concierge duties when the Concierge is not on duty.
Gives proper pass on during shift change.
Monitors hotel room key inventory. Ensures we get all keys back at check out.
Maintain all front desk logs for back up purposes.
Keeps front desk area cleaned and organized.
Other duties as assigned
Job Requirements:
Computer Skills
Multi task and fast learner ability
Flexible
Detail Oriented
Front Desk Receptionist Bilingual Immediate Hiring
Front desk receptionist job in Coral Springs, FL
Front Desk Receptionist Bilingual
Required Skills: • Bilingual (English & Spanish) • Strong effective telephone customer service skills • Exceptional administrative skills
Experience: • Must have Receptionist Front Desk Experience
Responsibilities:
• Answer phones, help visitors, provide customer service and lead qualifying over the phone for incoming calls
Position Offers:
• Competitive Compensation
• Career Growth
• Team Environment
To Apply:
All applicants must submit their updated resume along with their contact phone number. Once qualified, selected candidates will be contacted for a phone interview.
Bilingual Front Desk/Receptionist (English/Spanish)
Front desk receptionist job in Pompano Beach, FL
Job Description
Bilingual Receptionist (English/Spanish)
Schedule: Full-time | Monday-Friday | 8:00 AM - 5:30 PM Pay Rate: $16-$17/hour (based on experience)
About the Role
We are seeking a friendly, organized, and proactive Bilingual Receptionist to join our team and be the face of our office. This is a great opportunity for someone who enjoys working in a fast-paced environment and is passionate about providing excellent administrative support and customer service.
As the first point of contact for visitors and callers, you will play a key role in ensuring a positive and professional experience for all.
Key Responsibilities
Welcome and assist all visitors with a warm, professional attitude.
Answer and direct phone calls, take messages, and respond to inquiries in both English and Spanish.
Perform general office tasks including filing, scanning, and maintaining office supplies.
Handle incoming and outgoing mail and emails.
Use computer systems to create reports, maintain databases, and support internal departments.
Maintain a clean and organized front desk and reception area.
Anticipate the needs of staff and guests to support a seamless office experience.
What We're Looking For
High School diploma or equivalent required.
Bilingual in English and Spanish
Strong communication skills (both written and verbal).
Excellent interpersonal skills and a customer-first attitude.
Basic knowledge of Microsoft Office Suite (Outlook, Word, Excel).
Ability to work independently and as part of a collaborative team.
Organized, detail-oriented, and willing to learn and take feedback positively.
Professional appearance and demeanor.
Why Join Us?
Consistent full-time schedule
Opportunity to gain hands-on experience in office administration
Supportive, team-oriented environment
Room to grow and develop within the company
Front Desk Agent
Front desk receptionist job in Palm Beach Gardens, FL
Job Description
Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Help guest with issues that may arise during their stay, i.e. room accommodations, charges on the bill. When servicing guests, the Front Desk Agent is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
Greet all guests upon arrival with a warm welcome.
Assist guests with check in, obtaining all the required information and establishing a form of payment and assign the correct type of room type booked by the guest while also accommodating any special requests.
Be able to rectify problems with guest or co-workers in a diplomatic and timely manner.
Give the guest undivided attention while handling information/requests.
Promote all hotel functions and facilities.
Assist guest to understand their folios upon check out and rectify any billing issues presented.
Be able to operate Agilysys & SpaSoft software and perform a variety of tasks pertaining to future, current and historical guest reservations.
Be able to make guest reservations for Hotel, Spa, Golf and Dining.
Actively engage guests at all times, greet all guests in passing
Ensure all guest requests are logged, dispatched and followed up to ensure satisfaction upon completion.
Be able to respond properly to irritated or angry guests, ensure all concerns are resolved to satisfaction.
Cash handling experience is an asset.
Deposit all monies taken in during your shift according to the procedures.
Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants).
Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa.
Be able to maintain enough supplies at the desk for the day's use.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
Submit all lost and found articles accompanied by a Lost and Found report.
Be able to communicate with other departments to collaborate resolutions to issues presented.
Be able to answer the phone according to the procedures.
Prevent entrance of unauthorized or undesirable persons or give out information to strangers about other guest.
Be able to precisely adhere to and execute all Front Office SOPs, as directly by Leadership.
Provide other assistance to guests as necessary to ensure the highest quality of service.
Must be able to work a flexible schedule including day/night shifts, weekends and holidays
PBX Skills:
Familiar with property, departments, hours of operation, and services & daily events of the resort.
Answer phone calls within 3 rings using proper greeting and etiquette.
Follow up with guests to ensure their requests or problems have been met to their satisfaction.
Understand and carry out specific duties for: fire alarms, bomb threats, and medical emergencies.
Ability to make long distance, international, or special billing telephone calls.
Monitor/respond to guest written requests via email / Zingle messaging service.
Answer basic Front Office related questions.
Properly send, receive, and log faxes in a timely manner.
Properly accept, log, and maintain guest mail in an organized manner.
Report, log, and follow-up on telephone equipment malfunctions.
Confirm, log, and deliver wake-up calls
Use and explain the use of TDD equipment for hearing impaired.
Assist team in completing daily responsibilities.
Education and Experience: Previous guest service experience, High school diploma or equivalent, 2 years of college preferred.
Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences.
Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times.
Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
Front Desk
Front desk receptionist job in Delray Beach, FL
Front Desk/Medical Receptionist opportunity for a fast paced Physician's office. This position is administrative and requires a professional organized team player with excellent written and verbal communication skills. We offer a high quality and respectful team environment with room to grow with our organization!! PRINCIPLE RESPONSIBILITIES:• Respond to incoming calls, determine caller needs and answer questions as required. Route calls as requested.• Greet and announce members, visitors, and vendors and respond to general inquiries. • Ensure all guests are greeted, checked in appropriately and made comfortable.• Ensure a smooth check out process with follow-up appointments made clear and defined for the member.• Complete office paperwork as assigned.• File, scan and fax as well as other administrative tasks, as necessary.• Assist with special projects as necessary.EXPERIENCE/SKILL REQUIREMENTS/EDUCATION:• Knowledge of Microsoft Office systems• High school diploma or equivalent required• At least one year front office reception experience in a medical office highly preferred• Excellent time management skills and ability to multi-task and prioritize work• Attention to detail and problem solving skills• Proper phone etiquette and customer service skills required• Excellent written and verbal communication skills
Auto-ApplyFront Desk Receptionist - Night Audit
Front desk receptionist job in Boynton Beach, FL
The Front Desk Receptionist will provide and ensure a positive first impression to the club's members and guests by delivering an enthusiastic, courteous, and friendly disposition and warm consistent greeting. This position will handle numerous responsibilities including taking reservations for several areas, facility preparation and interaction with members and guests.
Essential Duties and Responsibilities:
Assists members and guests with reservations.
Assists members and lodge guests with inquiries regarding activities, programs, and events throughout the club.
Assists members with inquiries regarding several dining outlets throughout the property.
Promotes merchandise sales, activities, programs and events at the club.
Answers the phone with a friendly and uniform greeting as per the SOP.
Takes reservations for dinner at different dining outlets by using the reservation computer system.
Has knowledge of information and pricing of all activities, programs and events at the club.
Knows, monitors and enforces the rules and regulations of the club.
Greets members by name, with a consistent and sincere greeting, and knows their needs all while continuing to strive for perfection.
Uses members' names as much as possible throughout their visit.
Keeps work area clean and organized at all times.
Maintains a professional appearance and is in proper uniform at all times. This includes proper grooming, shirts pressed and tucked in and name tag worn.
Typing, copying, filing documents as needed.
Education/Experience:
High school diploma or general education degree (GED)
Minimum of 2 years related experience, preferable in a private club, hotel or resort setting
Licenses or Certificates
Not required
Qualifications/Skills:
Excellent customer service and communication skills
Outgoing personality and sense of urgency
Proficient in Microsoft Word, Excel, Power Point and Outlook
Knowledge of Northstar a plus
Excellent customer service skills
Physical Requirements (The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
Must be able to lift and move up to 20 lbs.
Frequent reaching, bending, turning, and stooping
Must be able to sit for extended periods
Repetitive motion required including computer entry
Normal vision and hearing ranges required
Grooming
All employees are required to maintain a neat, clean, and well-groomed appearance. (Specific grooming standards are available.)
Other
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel, workload, seasonality, rush jobs or technological.)
Auto-ApplyFront Desk / Medical Receptionist
Front desk receptionist job in Boynton Beach, FL
We are seeking a tech-savvy and customer-focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process! As a Medical Scheduler, you will be responsible for managing our online appointment system, answering patient inquiries, and assisting with patient check-in and registration.
Your primary responsibilities will include scheduling and confirming patient appointments, collecting patient information, and ensuring accurate and up-to-date patient records. You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience.
To be successful in this role, you should have excellent communication skills, strong attention to detail, and experience using electronic medical records and scheduling software. You should also possess a friendly and professional demeanor, as well as a passion for delivering exceptional patient care.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High school graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
Overnight Front Desk Agent
Front desk receptionist job in Palm Beach, FL
Since 1947, The Colony Palm Beach has been the center of Palm Beach social life hosting-- U.S. Presidents, European Royalty, and welcoming travelers from around the world. Be part of a historic, luxury boutique hotel exhibiting polished charm and ambiance only steps away from world-famous shopping and dining on Worth Avenue and the crystal blue waters of the Atlantic Ocean.
Your job requires providing management and related services consistent with your position for The Colony Palm Beach in Palm Beach, Florida, for The Hedges Inn in East Hampton, New York, and for any and all future projects in which the Wetenhall family engages during your employment, as needed. Please note that your job responsibilities are not limited to those contained in your written job description, and may encompass additional tasks or responsibilities consistent with your position. Your current compensation package encompasses and accounts for all such job responsibilities at all locations.
For more information visit *****************************
The Colony Palm Beach is an Equal Opportunity Employer and a Drug Free Work Place.
Job Overview:
Greet and welcome guests, assist, and provide directions and information to guests and visitors.
Register guests, manage reservations and provide information about rooms, rates and the property and amenities.
Coordinate all guest requests for special arrangements or services, courteously and efficiently.
Escort V.I.P.'s to assigned guest rooms, informing guests of services, features and room amenities.
Attend to immediate needs of guests upon arrival and follow through throughout stay.
Check Front Office accounting records for accuracy and, on a daily basis, summarize and compile information for the hotel's financial records.
Essential Job Functions:
Welcome guests upon their arrival and assign rooms.
Meet and exceed guests' expectations by anticipating the services they might require.
Perform all check-in and check-out tasks.
Manage online and phone reservations.
Inform guests about payment methods and verify their credit card data.
Register guests collecting necessary information.
Maintain complete knowledge of:
All hotel features/services, hours of operation.
All hotel restaurant food concepts, menu price range, dress code and ambiance.
All hotel room types, number/names, layout, appointments, amenities and locations.
All hotel room rates, special packages and promotions.
Daily house count and expected arrivals/departures (particularly V.I.P.s).
Scheduled daily group activities, names and location of meeting/banquet rooms.
Local events, attractions, holiday schedules.
Maintain complete knowledge and comply with all hotel and departmental policies and procedures.
Liaise with housekeeping to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs.
Upsell room types, additional amenities and services, when appropriate.
Maintain updated records of bookings and payments.
Collect payments, make change.
Obtain assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times.
Obtain department keys and beeper/radio; ensure security of such.
Check Front Office accounting records for accuracy and, on a daily basis, summarize and compile information for the hotel's financial records.
Tracks room revenue, occupancy rates, and other front office operating statistics.
Prepare a summary of cash, check, and credit card activities, reflecting the hotel's financial performance for the day. Post room charges and room taxes to guest accounts including guest transactions not posted during the day by the front office.
Handle end-of-day bookkeeping, auditing and account reconciliation
Meet with Supervisor/departing Guest Ambassador to review business status and follow up actions.
Access all functions of computer system in accordance with departmental specifications.
Set up work station with necessary supplies; maintain cleanliness throughout shift.
Legibly complete requisitions for additional supplies/materials and submit to manager.
Maintain updated resource materials on all vendors and information to accommodate guest requests.
Review designated in-house guest list and be familiar with guests' names and room locations.
Answer department telephone within 3 rings, using correct salutations and telephone etiquette.
Assist guests with room reservations.
Perform pre-arrival calls following departmental standards.
Accommodate all guest requests expediently and courteously.
Follow up with designated hotel personnel to ensure completion of request.
Coordinate guest requests with designated vendors according to departmental standards, to include:
Room accommodations
Airline reservations, changes, cancellations
Transportation from hotel to airport and return
Bus/train transportation
Limousine reservations
Car rentals
Car repair and servicing
Charter flights/rentals
Babysitting services
Banking/financial services
Business center services/fax or telex services/mailing and delivery services.
Interpretation services.
Notary services
Restaurant reservations, nightclub activities
Dry cleaning, laundry, alterations, repairs
Sporting events, golf facilities, sport and athletic activities/rentals, outdoor activities, health hotel facilities.
Formal wear rentals
Flowers
Salon appointments
Shoe shines
Shopping services
Movie/theater/attraction tickets
Sightseeing tours
Medical services
Religious services
Relay accurate directions to guests' desired destination within local area and distribute maps with highlighted routes.
Legibly document all pertinent information in guest notes. Monitor and update guests notes through the shift.
Handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
Assist guests in locating and retrieving lost luggage.
Distribute all guest and departmental mail.
Monitor, send and distribute guest faxes.
Inspect blocked V.I.P. rooms, using company procedures a checklist, prior to guest arrival/rectify any deficiencies. Randomly inspect designated rooms weekly and complete necessary documentation.
Meet V.I.P.'s upon arrival at the Front Desk and assist with escorting them to their assigned room. Inform guests of hotel services/features and room amenities. Extend assistance before departing.
Place orders for amenities and coordinate delivery of amenities to designated guest rooms in accordance with hotel standards.
Assist guests in locating and retrieving lost luggage.
Distribute all guest and departmental mail.
Monitor, send and distribute guest faxes.
Assist guests with purchases and selection of retail items. Record and process sales and payments.
Monitor and maintain the cleanliness of the lobby and work areas.
Take, record and relay message accurately, completely and legibly.
Successful completion of the training/certification process.
Notifies management of any pertinent information related to shift or guest activities in a timely manner to allow for the appropriate follow-up as required to successfully resolve any guest situations.
Maintain knowledge of all safety and emergency procedures and is aware of accident prevention policies. Report accidents, injuries, and unsafe work conditions to the supervisor or manager.
Handle emergency calls.
Remain, at all times, attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
Ensure that the appropriate level of confidentiality and security for all guest and company information is achieved, aiding in creating a feeling of comfort and confidence for guests.
Maintain high standards of personal appearance and grooming, which include wearing proper uniform and a name tag when working.
Perform other duties as assigned by supervisor.
Secondary Job Functions:
Assist Switchboard, Bell Attendants, Valet Attendants, and Reservation Agents as assigned.
Provide guest room and hotel tours.
Legibly document maintenance needs on work orders and submit to manager.
Qualifications:
Ability to enforce hotel's standards, policies and procedures with Bell/Valet staff.
Ability to input and access data in computer.
Ability to focus attention on guest needs, remaining calm and courteous.
Ability to promote positive relations with all individuals who approach the Front Desk and by telephone
Ability to think clearly, quickly, maintain concentration and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to focus attention on details.
Ability to maintain confidentiality of all guest information and pertinent hotel information.
Ability to ensure security of guest room access.
Ability to work well under pressure of coordinating guest requests at any given time.
Ability to perform job functions with minimal supervision.
Ability to exert physical effort in assisting with amenities or transporting items.
Ability to work cohesively with other departments and co-workers as part of a team.
Education/Experience Requirements:
High School Diploma or equivalent.
Ability to pleasantly communicate with proper grammar in English.
Ability to provide legible communication.
Ability to compute basic mathematical calculations.
One year experience in a guest service position in a luxury hospitality property.
Thorough knowledge of hotel services and amenities.
Availability to work holidays, weekends and periods of high demand.
Oral Comprehension - demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
Reading Comprehension - demonstrates understanding of written sentences and paragraphs in work-related documents.
Writing - communicates effectively in writing as appropriate for the needs of the audience.
Computer Skills - Proficient with Microsoft Office Suite or related software.
Excellent guests service skills and passion for hospitality.
Excellent telephone etiquette skills.
Ability to focus attention on guest needs, remaining calm and courteous at all times.
Good knowledge of hotel PMS systems.
Good knowledge of local area, services and points of interests.
Desirable:
College or training in hospitality industry.
Certification or previous training in guest relations, liquor, wine and food service.
Previous luxury guest service training.
Previous administrative and accounting experience.
Fluent in a secondary language.
Valid driver's license.
Good driving record.
Physical Requirements:
Ability to remain stationary at assigned post for extended periods of time.
Ability to work the overnight shift.
Continuous movement throughout the hotel front office areas.
Ability to use hands to handle, control, or feel objects, tools, or controls.
Able to grasp, lift and/or carry, push, pull, or otherwise, move goods weighing a maximum of 30 lbs. on a continuous schedule.
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