Front desk receptionist jobs in Midland, TX - 62 jobs

Our mission at Safety Solutions, LLC is our family ensuring the Safety of your family by providing exceptional Solutions. The Front Desk Coordinator is responsible for greeting customers and visitors when they enter our office, direct them to where in the building they need to go, answering incoming phone calls and directing as appropriate or taking detailed phone messages and dispensing. Responsible for all incoming calls, in a polite and professional manner screen and forward to correct staff member/department Work alongside the Financial Department as support Provide administrative services for office, ordering office and kitchen supplies, fed-ex mailings Making travel, meeting and event arrangements as necessary for local personnel. Support the Training department, Recruiter, Human Resources department, Sales, Store, Dispatch department, and the Executive team when needed Providing superior customer service by greeting and welcoming customers Maintaining supplies, ensuring copier has paper and toner, postage meter has ink and postage available, etc. Sorting and distributing mail and overnight packages Maintaining a hospitable environment for customers, ensure reception area and kitchen are presentable, and coffee prepared Other duties and tasks as assigned by the Office Manager QUALIFICATIONS: High School Diploma, or equivalent Prefer previous oil and gas industry experience 2+ years' experience in handling incoming phone calls Disciplined self-starter who can successfully bring projects and tasks to closure with minimum direction, guidance and oversight Team player with the ability to effectively interact with clients and peers in a collaborative and constructive manner Must be articulate, efficient and success-oriented with excellent interpersonal skills Excellent organization and time management skills to handle multiple tasks simultaneously Ability to independently prioritize workloads and multi-task Ability to work well under fast-paced environment Must understand and follow all safety policies and apply good practices while working Must be able to read, write and comprehend English, bilingual is a plus Prior knowledge of NetSuite is a plus Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily Solid team driven attitude and work ethic WORK ENVIRONMENT While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The job activities will require the employee to work in an office environment. PHYSICAL DEMANDS The employee is occasionally required to stand, walk, stoop, or kneel to perform maintenance on the equipment. The employee must occasionally lift and/or move up to 50 pounds. Flexibility in work schedule is also required for possible overtime, work on holidays, weekends and extended hours with minimal notice and as required by operational need. Notice: This position is subject to a mandatory drug test, criminal background check, Fit for Duty testing and potentially education verification as part of the application process. At the time of interview, internal and external applicants will be required to sign a release authorizing the company to conduct criminal background check and/or education verification. Safety Solutions, LLC is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law . EOE/M/F/D/V

Our mission at Safety Solutions, LLC is our family ensuring the Safety of your family by providing exceptional Solutions. The Front Desk Coordinator is responsible for greeting customers and visitors when they enter our office, direct them to where in the building they need to go, answering incoming phone calls and directing as appropriate or taking detailed phone messages and dispensing. Responsible for all incoming calls, in a polite and professional manner screen and forward to correct staff member/department Work alongside the Financial Department as support Provide administrative services for office, ordering office and kitchen supplies, fed-ex mailings Making travel, meeting and event arrangements as necessary for local personnel. Support the Training department, Recruiter, Human Resources department, Sales, Store, Dispatch department, and the Executive team when needed Providing superior customer service by greeting and welcoming customers Maintaining supplies, ensuring copier has paper and toner, postage meter has ink and postage available, etc. Sorting and distributing mail and overnight packages Maintaining a hospitable environment for customers, ensure reception area and kitchen are presentable, and coffee prepared Other duties and tasks as assigned by the Office Manager QUALIFICATIONS: High School Diploma, or equivalent Prefer previous oil and gas industry experience 2+ years' experience in handling incoming phone calls Disciplined self-starter who can successfully bring projects and tasks to closure with minimum direction, guidance and oversight Team player with the ability to effectively interact with clients and peers in a collaborative and constructive manner Must be articulate, efficient and success-oriented with excellent interpersonal skills Excellent organization and time management skills to handle multiple tasks simultaneously Ability to independently prioritize workloads and multi-task Ability to work well under fast-paced environment Must understand and follow all safety policies and apply good practices while working Must be able to read, write and comprehend English, bilingual is a plus Prior knowledge of NetSuite is a plus Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily Solid team driven attitude and work ethic WORK ENVIRONMENT While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The job activities will require the employee to work in an office environment. PHYSICAL DEMANDS The employee is occasionally required to stand, walk, stoop, or kneel to perform maintenance on the equipment. The employee must occasionally lift and/or move up to 50 pounds. Flexibility in work schedule is also required for possible overtime, work on holidays, weekends and extended hours with minimal notice and as required by operational need. Notice: This position is subject to a mandatory drug test, criminal background check, Fit for Duty testing and potentially education verification as part of the application process. At the time of interview, internal and external applicants will be required to sign a release authorizing the company to conduct criminal background check and/or education verification. Safety Solutions, LLC is an equal opportunity employer and does not unlawfully discriminate against any applicant on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, or any other class protected by federal or state law . EOE/M/F/D/V

Medical Front Desk Representative, Full-time, Midland, TX Why AllerVie Health? Millions of people live with allergies, asthma, and complex immunological conditions that quietly disrupt their daily lives - from poor sleep and chronic discomfort to limits on how they work, move, and show up for the people they love. Too often, care is fragmented, reactive, or focused on managing symptoms instead of truly improving quality of life. AllerVie Health exists to change that. Our mission is simple but powerful: help patients achieve and maintain better health - free from the symptoms and suffering that hold them back. Through comprehensive, personalized care, we support patients at every stage of their journey, delivering real relief and measurable improvements in how they live day to day. As a growing healthcare organization, we're expanding access to specialized allergy and immunology care across communities - and building teams that make that impact possible. Whether you're in a clinical, operational, or corporate role, your work directly supports patients getting their lives, energy, and confidence back. If you're motivated by meaningful work and want to be part of a mission you can feel, we'd love to meet you. About You: You're motivated by patient-centered work and believe great care starts with integrity, accountability, and compassion. You take pride in delivering high-quality care while supporting patients and teammates with empathy and professionalism. You bring optimism to your work, advocate for patients, and believe small moments of care can make a big difference. If you're driven by purpose and want your work to truly impact lives, we'd love to connect. Job Summary: AllerVie Health is seeking a friendly, organized, and service-oriented Medical Front Desk Representative to join our team. This vital role serves as the first point of contact for our patients and plays a key part in ensuring a seamless and welcoming experience at our clinic. We're a growing organization committed to delivering exceptional allergy and immunology care-and we're looking for team members who share our passion for making a difference in the lives of others. Location: 5000 Briarwood Avenue Midland, TX 79707 Pay Range: Starting pay is $16 an hour, depending on experience. Key Responsibilities: Greet patients warmly and manage check-in/check-out processes with professionalism and accuracy Answer phone calls, respond to patient inquiries, and schedule or modify appointments as needed Collect co-pays and payments at the time of service; explain billing policies and assist with payment arrangements Maintain accurate patient records and support administrative tasks such as scanning, filing, and insurance verification Communicate effectively with clinical staff and providers to ensure coordinated, efficient care delivery Qualifications, Education, and Experience: High school diploma or GED required Prior experience in a healthcare or medical front office setting strongly preferred Excellent interpersonal and customer service skills with a friendly, professional demeanor Strong written and verbal communication abilities Highly organized with attention to detail and the ability to multitask in a fast-paced environment Comfortable using Microsoft Office tools (Word, Outlook, etc.) and electronic scheduling or EMR systems Why Join AllerVie? When you join AllerVie Health, you become part of a purpose-driven team dedicated to transforming lives through compassionate allergy care. We recognize and value the experience, perspective, and commitment you bring to our mission. In return, we offer competitive compensation and comprehensive benefits that empower you to thrive. This support enables you to give your best to the patients who count on us every day. Benefits: Medical, Dental, and Vision Insurance Plans Employer HSA contribution Employer-Paid Life Insurance Supplemental benefit offerings 401(k) Plan with employer match Generous PTO and paid holidays Learn About Us: Career Page: Open Positions - AllerVie Health LinkedIn: ************************************************************ View=all Instagram: ***************************************** AllerVie Health is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Reports To: Support Services Coordinator The receptionist serves visitors by greeting, welcoming, and notifying appropriate company personnel of their arrival. The receptionist maintains confidentiality and is responsible for the telecommunications system for the agency by responding to all incoming calls. Responsible for coordinating and assisting the organization with maintaining the paper flow of clerical functions in the office. This is a non-exempt position. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES: 1. Welcomes visitors by greeting them in person and directing them appropriately. 2. Answers all incoming telephone calls using the Perfect Phone standard and directs them to the appropriate personnel. Records telephone calls onto Call Log and contacts appropriate staff as needed to meet organizational needs. Transfers phone line to and from answering service and communicates on call schedule. 3. Ensures that the office is always clean, orderly, organized and prepared for meetings. 4. Purchases and keeps postage on hand. 5. Maintains organizational employee directory with updates as needed. 6. Receives and routes all incoming mail. Prepares outgoing mail. 7. Makes entries in Donor Perfect and send correspondence to contributors. 8. Maintains current patient statistics utilizing the medical records system. 9. Maintains professionalism dealing with all visitors and callers. Works harmoniously with all team members while maintaining a professional office environment. 10. Promotes Hospice of Midland in the community. 11. Supports the Hospice of Midland Mission and Values. 12. Completes other duties and projects as assigned. The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. POSITION QUALIFICATIONS: 1. Minimum of two (2) years' experience preferably in hospice or health care, or graduation from a one (1) or two (2) year business college preferred. Job Title/Position: Receptionist 2. Is at least 18 years of age. 3. Excellent communication skills in English; bilingual in Spanish preferred. SKILLS REQUIRED: 1. Telephone skills, verbal communications, listening skills, professionalism. 2. Able to type 50 words per minute. 3. Personal computer skills, including Microsoft Office. 4. Business machine knowledge PHYSICAL REQUIREMENTS: The Receptionist must be able to sit, stand, squat, bend, kneel, twist and climb. They must also be able to lift and push/pull up to 20 pounds. They also occasionally are exposed to dust, walk on uneven or rough ground, and work near moving equipment. Hands will be used for repetitively grasping and turning, fine manipulation and speed work. ENVIRONMENTAL AND WORKING CONDITIONS: 1. May be exposed to extremes of heat and cold in all weather conditions. Must drive in various weather conditions on roads in varying degrees of repair. 2. May be exposed to infections and contagious diseases. May occasionally be exposed to patients. Subject to varying and unpredictable situations. Handles emergency or crisis situations. Travel required. OSHA Exposure Category II (position includes tasks that involve no exposure to blood, body fluids or tissues, but employment may require some unplanned Category I tasks). 3. Medium exposure risk for infectious disease transmission including SARS-CoV-2. Workers in this job category include those that require frequent and/or close contact with people who may be infected with SARS-CoV-2, but who are not known or suspected COVID-19 patients. To minimize risk, PPE (including the use of masks) is recommended and may be mandated by federal, state and/or local regulations. Regular hand washing and frequent use of hand sanitizer will assist in minimizing risk, as will social distancing when possible. DRESS AND APPEARANCE PURPOSE To provide guidelines for personnel to project a professional image. POLICY Employees will abide by all provisions in the Hospice of Midland dress code policy. PROCEDURE All employees: 1. Staff is expected to practice good personal and oral hygiene. 2. All clothing must be neat, clean, in good repair, and shall have proper length and fit. Capris are allowed, but not shorts. 3. The employee identification badge must be worn, visible and in good repair while working. Replacements can be ordered from Human Resources as they become worn. 4. Fingernails must be clean, well-cared for, and should be of a length that doesn't interfere with job duties. 5. Visible tattoos and visible multiple body piercings (including any facial septums or rings) are not allowed. Tattoos that have offensive content must be covered at all times. 6. Perfume, cologne, fragrances, or strong scents (including cigarette odor) are prohibited, as patients, co-workers or visitors to the office may be sensitive or allergic to them. 7. Hair styles and color should be conservative in nature. 8. Any beards and moustaches must be kept neatly trimmed. 9. Friday is considered a casual day. Jeans in good repair (no rips, holes, or tears) are allowed, as are Hospice T-shirts. There may be other special circumstances where jeans are allowed, but only with supervisor's approval. 10. Shoes may be open or closed toe while working in the office. Shoes must have closed toes when working in homes and facilities. Clinical Staff: 1. Clinical staff will wear scrubs or appropriate business casual dress. Care should be taken when laundering uniforms to maintain a professional appearance. Hospice of Midland royal blue or Hospice of Odessa red are the designated uniform colors. 2. Fingernails must be clean, well-cared for, and of a length that does not interfere with safe patient care. Artificial nails are prohibited for clinical staff for general safety and infection control purposes. 3. Any jewelry worn should be minimal, and for safety reasons, should not hang loosely. Office Staff: 1. Office staff should wear business casual every day except Friday. Hospice of Midland or Rays of Hope T-shirts are allowed on casual Friday. 2. DME employees are allowed to wear jeans in good repair and Hospice polo or T-shirts every day. Closed-toed shoes are required daily. If a staff member has a religious or cultural practice that would violate this policy, please contact Human Resources for a possible accommodation. OFFICE HOURS: Monday through Friday 8:30am to 5:00pm

Summary: To act as receptionist and telephone operator by relaying incoming customers and calls to the appropriate person by performing the following duties. Duties and Responsibilities include the following. Other duties may be assigned. Answers multi-line telephone system, takes accurate messages and relays telephone calls in an efficient manner. Greets, screens and directs incoming customers and vendors in a professional manner. Operates standard office equipment including: photocopy machine facsimile machine computer and printer typewriter multi-line telephone system Collects money and credit cards for payment of goods and services from customers and places in cash drawer. Prepares/Creates contracts and motor vehicle paperwork for sales personnel and/or managers on computer daily. Types and files various correspondences and other documentation as required. Maintains a professional office environment and promotes a positive image for the company. Monitors facsimile machine, direct incoming documents to appropriate individuals and sends documents via facsimile as requested. Performs other related duties as assigned. 12. Experience in the automotive field preferred Skills: Interpersonal Skills Oral Communication Skills Written Communication Skills Reading Skills Computer Literacy Keyboard Skills Telephone Etiquette Customer Relations Customer Service Diplomacy Professionalism Filing Math Aptitude Organization Time Management Quickbooks Proficient preferred

DEPARTMENT: Front OfficeREPORTS TO: Front Office ManagerSTATUS: Non-Exempt This is a highly visible role that has a direct impact on creating the guest experience. Welcomes and accommodates guests, visitors, and staff in a warm and courteous manner. Oversees the guest registration and check-out process. Promotes hotel services and amenities and provides helpful information. RESPONSIBILITIES: Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment. Perform all duties toward the goal of maximizing guest service. Greet all guests and visitors in a friendly, professional manner, giving proper eye contact and prompt attention. Be on alert for guests or visitors that appear to have questions or need aid and be ready to assist them at all times. Greet guests who have made advance reservations for lodging and register them in an efficient and pleasant manner. Greet visitors who are looking for accommodations and attempt to meet their needs. Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.) Accommodate room changes expediently. Ensure a high level of knowledge of the hotel, including, but not limited to, hotel rates and promotions, room types and layouts, hotel services and amenities, restaurant offerings and hours of operation, and hotel's historical significance. Acquaint guests with city attractions, community events and nearby areas of interest. Help resolve guest issues and respond to special requests. In the case of a service failure, listen empathetically to the issue, promptly report the issue to Management, and implement an appropriate service recovery response in order to restore guest satisfaction. Settle guest accounts upon check-out and process forms of payment. Accurately following accounting procedures and cash handling policies. Respond to all questions, whether from a guest, visitor or a coworker, in a courteous, pleasant manner and give out accurate, helpful information. Responsible for proper key control and other security measures. Participate in safety/security training and maintain knowledge of all safety procedures, including life safety, emergency/fire evacuation, and other protocols to ensure a safe and security environment. Work closely and cooperatively with other front office and administration staff, including Valets, Bellman, Sales and Accounting team. Exemplify strong teamwork and treat all co-curators with professional respect. Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery) Properly handle lost and found items. Report accidents, injuries, and any unsafe conditions to Management and Maintenance. Report all maintenance issues for guest satisfaction. Report to work wearing the required uniform and meeting professional grooming standards. Maintain confidentiality of all guests and hotel information Perform other duties as assigned. Actively participate in ongoing training. KNOWLEDGE, SKILLS AND ABILITIES: Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-curators, both in person and by telephone. Strong customer-relations skills with a total commitment to guest satisfaction. Must be a "people-person" who thrives on public contact. Ability to deal with guests when they are angry or upset. Professional appearance and demeanor. Knowledge of computer keyboard and printer operation. Ability to accurately and efficiently input information into computer systems. Previous cashier experience/ Basic accounting skills. Ability to work quickly and thoroughly when under pressure. Knowledge of hotel facilities and features. Ability to attend to more than one task at a time. Ability to maintain excellent attendance and punctuality. Knowledge of area and surrounding communities. EXPERIENCE: - Customer Service experience preferred. PHYSICAL DEMANDS: - Must be able to stand for long periods of time. - May include crowded office setting or “close quarters”. - General office environment with limited physical activity. This job description is not an exclusive or exhaustive list of all job functions that a Curator in this position may be asked to perform from time to time.

Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Explain rates and availability to prospective customers both in person and via telephone. Actively participate in the sales process to increase park occupancy. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration, monthly and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Give a copy of and explain RV Park's rules and policies. Issue keys to Corporate RV to guests. Give new guests a tour of park facilities. Assist all guests with any maintenance requests. Requirements QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position.

Job Description Fairfield Inn Marriott seeks full-time and part-time Night Auditors/Front Desk Associates to join their hotel team. This position is key to delivering outstanding guest experiences, especially during the check-in and check-out process. Flexible schedules are available. WHAT YOU WILL DO Delight guests by providing information on hotel services, amenities, and local knowledge and attractions (directions, places to eat, entertainment, etc.). Engage and sell rooms to walk-in customers. Enter, change, post, and process reservations/charges to guest accounts using a computerized system. Respond in a timely and friendly manner to guest inquires on making a reservation, account charges, complaints, inquiries, etc. Inform housekeeping of room statuses and availability. Clean and tidy up front desk area Balance cash drawer. Work collaboratively with team members and stay current on with communication log. Set up Breakfast COMPENSATION. Starting wage is based on experience. PERKS. Team members enjoy substantially discounted room rates at Hampton Inn and Hilton hotels nationwide. SCHEDULE. Part-time positions available for 10pm-6am shift. Part-time and full-time position available for the 2 pm-10 pm position. Flexibility required to cover nights, weekends and/or holidays as needed. QUALIFICATIONS. Must be 18 years of age or older. Preference given to candidates with prior hotel front desk experience. Someone who is passionate about delivering exceptional customer service at all times and understands that we're leaders in our industry and in our community-integrity is essential. Will work with a computerized hotel guest reservation system and the internet to maintain accounts and search for work-related information. Flexibility in your schedule (days, nights, weekends, holidays) customary with the hotel industry. Someone motivated to use safe work practices and is resourceful in solving problems. Position requires an ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

Job DescriptionWelcome to Basin Dermatology, a leader in medical and cosmetic dermatology services in Midland, Texas. Basin Dermatology is looking for a Front Office Receptionist to be the first face that our wonderful dermatology patients see when they walk in our friendly office! Salary: $14 - $16 an hour Schedule: Monday - Thursday: 7:30 a.m. - 5:00 p.m. Friday: 7:30 a.m. - 12:00 p.m. Job Type: Full-time ResponsibilitiesFront Office Receptionist Greets patients, prepares and collects completed necessary forms Enters and updates patient/insurance data Schedules appointments Processes visits through proper use of CPT and ICD coding Processes payments for visits Performs various clerical duties such as answering telephones, recording messages, preparing physician schedules Provide excellent customer service to patients Required SkillsFront Office Receptionist MUST HAVE EXPERIENCE Customer service experience required Basic computer skills required Exceptional interpersonal skills Ability to work positively with other staff members Ability to multi-task Bilingual English/Spanish required

←Back to all jobs at Odessa Marriott Hotel and Conference Center Front Desk Agent Front Desk Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. Providing attentive, courteous, and efficient service to all guests before arrival and throughout their stay, maximizing room revenue and occupancy. Education & Experience High School diploma or equivalent required; College coursework in related field helpful. Experience in a hotel or a related field preferred. Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. Demonstrate the ability to multi-task, be detail-oriented, and be able to problem-solve in order to effectively deal with internal and external customer Must be able to convey information and ideas clearly. Must be able to evaluate and select among alternative courses of action quickly and accurately. Must work well in stressful, high-pressure situation Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary. Must be effective at listening to, understanding, and clarifying the issues raised by co-workers and guests. Must be able to work with and understand financial information and data, and basic arithmetic functions. Ability to perform numerical operations using basic counting, adding, subtracting, multiplying, and dividing Ability to read, comprehend and write simple instructions and/or short correspondence and memos Ability to use logic to define the problem, collect information, establish facts, draw valid conclusions, interpret information, and deal with abstract variables for unique or unfamiliar situations An operational knowledge of Microsoft Office suite Must be willing and have the ability to work a varied schedule that may include evenings, nights, weekends, and holidays Holds an understanding of hotel products and guest services (i.e. lifestyle, full service, resort, etc) Ability to participate in the creation of an enjoyable work environment. Job Duties & Functions Approach all encounters with guests and associates in a friendly, service-oriented manner. Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards). Maintain regular attendance in compliance with the Company's standards, as required by scheduling which will vary according to the needs of the hotel. Comply at all times with the Company's policies, standards, and regulations to encourage safe and efficient hotel operations. Greet and welcome all guests approaching the Front Desk in accordance with the Company's standards; maintain a friendly and warm demeanor at all times. Maintain proper operation of the telephone switchboard and ensure that all Company's performance standards are met. Handle requests for information, mail, and messages in an efficient and courteous manner. Answer guest inquiries about hotel service, facilities, and hours of operation Answer inquiries from guests regarding restaurants, transportation, entertainment, etc. Establish and maintain good communication and teamwork with fellow associates and other departments within the hotel. Be aware of all rates, packages, and special promotions; Be familiar with all in-house groups; Be aware of closed-out and restricted dates. Obtain all necessary information when taking room reservations and follow the rate quoting scenario. Be familiar with all Company policies, house rules, and hospitality terminology. Have knowledge of and assist in emergency procedures as required. Handle check-ins and check-outs in a friendly, efficient, and courteous manner. Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Ensure logging and delivery of packages, mail, and messages as needed to guests and meeting rooms. • Use proper two-way radio etiquette at all times when communicating with other associates. As needed, deliver guest items such as luggage, newspapers, messages, packages, amenities, or other items requested by guests or team members Maintain an up-to-date working knowledge of all property amenities, special events, local area attractions, and things to do around the hotel. Perform other duties as assigned, which may include, but are not limited to the following: helping coworkers in other areas of the hotel, maintaining a clean and organized work area, and overall cleanliness and safety throughout the hotel and grounds. Please visit our careers page to see more job opportunities.

Residence Inn Odessa SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude: Must have a positive attitude and willingness to learn. Ability to Follow Guidelines: Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure: Must work well in stressful, high-pressure situations. Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills: Must be able to convey information and ideas clearly. Hospitality and Guest Service: Must have a desire to serve all guests. Age Requirement: Must be 18 years of age or older to perform this job. Schedule and Travel: Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out: Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks: Clock in/out for breaks at the designated time on your schedule. Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Job DescriptionBenefits: 401(k) Dental insurance Health insurance We are seeking an experienced, motivated and outgoing Receptionist/Timekeeper to join our team. In this role, you will provide support to our office employees, ensuring they have the information and resources they need to perform their best. Your responsibilities will include answering phone calls, greeting customers, time keeping and writing correspondence. The ideal candidate is bilingual, professional appearance, organized with excellent written and verbal communication skills, quick learner and a friendly demeanor. Responsibilities Answer incoming phone calls and route them to the appropriate person Maintain a calendar Process time/timekeeping Write emails, memos and letters and distribute them appropriately Maintain an organized filing system Other duties as assigned Qualifications High school diploma/GED required Previous experience as a Receptionist Timekeeping experience (verifying and correcting hours, converting to decimals, etc) Familiarity with standard office equipment such as phones, computers, printers, scanners and fax machines Excellent computer skills and knowledge of Excel, Microsoft Word and Outlook Highly organized with excellent time management skills and the ability to prioritize projects Pay depends on experience

Requirements QUALIFICATION STANDARDS Education High school or equivalent education required. Experience .

Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.

ESSENTIAL FUNCTIONS Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the Lodge. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Permian Lodging rules and regulations for the safe and effective operation of the Property's facilities. Employees who violate Property rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the Property. Assist concierge in handling mail and facsimiles and providing guest with information regarding Lodge facilities and local attractions. Book reservations for those guests who approach the Front Desk. Requirements SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where Lodge is located and its attractions. Extensive knowledge of the Lodge, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by Property environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the Lodge on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, facsimile machines, photocopiers, dolly and other office equipment as needed. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position.

Courtyard Odessa 7241 Tres Hermanas Blvd Odessa Tx 79765 SECTION ONE: MCR Universal Role Standards CLEANLINESS and FRIENDLINESS! The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests. AREAS OF EXCELLENCE Happy Guests Spotless Cleanliness Product Consistency & Quality Teamwork Duties and Expectations 1. Happy Guests Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile. Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed. Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores. Recovery: Ability to handle challenging guest situations with hospitality and a sense of urgency. Hotel Knowledge: Strong knowledge of all features of the hotel facility and amenities. Events: Awareness and support for all groups and events at the hotel. Technology: Understanding of relevant technology for each role. Phone Etiquette: Answer all incoming calls with friendly service using the approved greeting. 2. Spotless Cleanliness Sparkling Clean Workspaces: All areas, both front and back of the house, should be kept clean and well-organized. Pitching In: Cleanliness is a team effort! Everyone may expect to pitch in to clean guest rooms and public spaces as needed, to ensure the hotel is well-organized and safe. Hospitality While Cleaning: Always greet every guest happily with a smile, by name if possible, while cleaning. 3. Product Consistency & Quality Checklists to 100% Accuracy: All operational checklists are completed accurately and at the designated times, every shift. Shift Handover Reports: Handover reports must be accurate and on time, for effective shift-to-shift communication. Flawless Uniform: All Team Members must wear a clean, approved uniform and be well-groomed per the Team Member Handbook, while wearing a nametag and smiling at all times. 4. Teamwork Communication: Communication between Team Members should be clear, honest, and professional. Can Do Attitude: Willing to stretch beyond traditional role to meet the needs of the business and MCR's guests. Collaboration: All Team Members at all levels must be committed to working together to create a welcoming environment for guests and an effective, positive workplace. SECTION TWO: Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is to ensure all guests enjoy a friendly arrival and departure experience, while addressing all needs and requests in a timely, efficient and hospitable manner. Other Duties and Expectations Check-in/Out Efficiency: All guests checked-in/out in a timely manner. All guests should be contacted after check-in to ensure their room is satisfactory and there is nothing else required to make their stay more comfortable. Rate Schedule: Up-to-date understanding of room rates, promotions. Incoming Mail: Receive and note all incoming mail as required per the daily shift checklist. SECTION THREE: Success Metrics Happy Guests Management Performance Ratings Guest Satisfaction Scores/Intent to Return Spotless Cleanliness GM/AGM Spot Checks Leadership Walk-throughs (RVP, etc.) Guest Ratings/Reviews Product Consistency & Quality Checklist Tracking Management Performance Ratings Guest Ratings Teamwork Management Performance Ratings SECTION FOUR: Qualifications & Requirements Qualifications & Requirements: Experience in a hospitality, service, consumer-facing franchise or related field preferred. Can-Do Attitude:Must have a positive attitude and willingness to learn. Ability to Follow Guidelines:Must be able to understand and follow established guidelines and procedures. Handle Pace and Pressure:Must work well in stressful, high-pressure situations. Listening, Conflict Resolution:Must be effective at listening to, understanding, clarifying, and resolving the concerns and issues raised by co-workers and guests. Communication Skills:Must be able to convey information and ideas clearly. Hospitality and Guest Service:Must have a desire to serve all guests. Age Requirement:Must be 18 years of age or older to perform this job. Schedule and Travel:Must be willing to work a varied schedule that may include evenings, nights, weekends, and holidays based upon the demands of the hotel. Clock-in/Out:Arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time, unless otherwise directed by your immediate supervisor. Never work while off the clock. Breaks:Clock in/out for breaks at the designated time on your schedule. Call Outs:Provide sufficient notice as directed by your supervisor when calling out for a scheduled shift. Physical Working Demands & Working Environment: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to: Stand or remain in a stationary position for long periods of time (3-4 hours at a time). Type on and operate computers and other office machinery or devices, do 10-key operation and data entry, dial a telephone, manually manipulate objects, handles, tools, and/or controls. Bend, stoop, crouch, lift and transport supplies of up to 25 pounds throughout the hotel, and move throughout the hotel and the rooms. Inspect and visually observe details at close range (within a few feet) and from long range. Occasionally required to lift packages or general office equipment. The noise level in the work environment is usually moderate (phone ringing, and heavy communication between co-workers and customers). Language + Reasoning Skills: Read, write, understand and communicate with others effectively using the English language. Note: This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. The Employer retains the right to change or assign other duties to this position. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Townplace Suites seeks full-time and part-time Night Auditors/Front Desk Associates to join its hotel team. This position is key to delivering outstanding guest experiences, especially during check-in and check-out. Flexible schedules are available. WHAT YOU WILL DO Delight guests by providing information on hotel services and amenities and local knowledge and attractions (directions, places to eat, entertainment, etc.). Engage and sell rooms to walk-in customers. Enter, change, post, and process reservations/charges to guest accounts using a computerized system. Respond in a timely and friendly manner to guest inquiries about making a reservation, account charges, complaints, inquiries, etc. Inform housekeeping of room statuses and availability. Clean and tidy up the front desk area Balance cash drawer. Work collaboratively with team members and stay current on the communication log. Set up Breakfast Close and restart the hotel system each night. COMPENSATION. The starting wage is $12.00 + or more per hour, based on your experience. PERKS. Team members enjoy substantially discounted room rates nationwide. SCHEDULE. A part-time position is available for the 11 pm-7 am shift. A full-time position is available from 7AM - 3PM. Flexibility is required to cover nights, weekends, and holidays. QUALIFICATIONS. Must be 18 years of age or older. Preference is given to candidates with prior hotel front desk experience. Someone who is passionate about delivering exceptional customer service at all times and understands that we're leaders in our industry and our community and that integrity is essential. I will use a computerized hotel guest reservation system and the Internet to maintain accounts and search for work-related information. Flexibility in your schedule (nights, weekends, holidays) is customary in the hotel industry. Someone motivated to use safe work practices and resourceful in solving problems. The position requires the ability to lift up to 30 pounds, push/pull up to 100 pounds, stand for long periods of time, and work with cleaning chemicals as needed.

Front Office Support position plays a key role by performing various administrative and clerical tasks. Responsibilities include filing, answering the phone, organizing documents, basic bookkeeping, and more. Familiarity with all necessary office equipment, software, and procedures is required. Responsibilities include: Reporting to management and performing administrative duties. Answering telephone calls, as well as screening and forwarding calls. Scheduling and confirming appointments, meetings, and events. Welcoming and assisting visitors in a friendly and professional manner. Handling basic inquiries and sorting mail. Copying, scanning, and filing documents. Monitoring office supplies and ordering replacements. Keeping the reception area tidy and observing professional etiquette. Perform other duties and responsibilities as required, assigned, or requested. Qualifications: High school diploma or GED. Qualification in office administration, secretarial work, or related training. Ability to create a welcoming environment. Experience in answering and screening calls, as well as scheduling appointments. Ability to observe business etiquette and maintain a professional appearance. Experience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook. Working knowledge of printers, copiers, scanners, and fax machines. Excellent interpersonal and communication skills.

Job Description Essential Duties and Responsibilities As a Front Desk Agent, hours of operation mid-shift and evening-shift. Assistance of Guests and Guest services to contribute to an overall exceptional experience from check-in through check-out. A Front Desk Agent contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Act in accordance with all security and emergency procedures and manage the instigation of these, as required Ensure that all Guest complaints managed, recorded, and resolved promptly Support the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as required Inform Departments of special requests, early/late departures, room changes and other Guest requests Maintain good communication and work relationships in all hotel areas Act in accordance with fire, health and safety regulations and follow the correct procedures when required Serve your role and Team in an environmentally-conscience manner. Required Skills and Requisites Job Requirements Front Desk Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow: Positive attitude and good communication skills Commitment to delivering a high level of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Flexible work schedule Day Shift and Night Shift It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Two years Front Desk experience Knowledge of the hospitality industry High level of IT Proficiency Able to speak and understand Spanish Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference. Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements. Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.