Medical Secretary
Front desk receptionist job in Atlanta, GA
Responsible for managing specialized administrative activities for the department, including the referral process, surgical scheduling, phone triage, and other specialized administrative activities. This involves working collaboratively with department staff members, physicians, and leaders while coordinating schedules across a variety of departments.
The Transplant Intake Coordinator processes patient referrals for all locations from a variety of sources and methods, including electronic and telephone requests. Reviews appropriateness of referrals for the Kidney Transplant provided by Piedmont Transplant Institute. Ensures all appropriate and pertinent demographic and clinical information is complete to provide safe and efficient care. The intake coordinator responds timely to referral sources, while collaborating with clinical managers, financial service representatives, and clinical staff to ensure that timely care and service is provided. Spanish speaking preferred.
Responsibilities:
Responsible for managing specialized administrative activities for the department, including the referral process, surgical scheduling, phone triage, and other specialized administrative activities. This involves working collaboratively with department staff members, physicians, and leaders while coordinating schedules across a variety of departments.
1. Excellent customer services skills via phone, in person or electronically to build rapport and encourage repeat utilization of Piedmont Healthcare.
2. Receives patient referrals from physicians, hospitals and a variety of other healthcare entities, creating appropriate electronic medical record as needed.
3. Reviews information received and ensures that minimum data is received to facilitate initial consultation.
4. Interacts professionally with referral sources to refuse referrals without alienating referral sources.
5. Provides appropriate and tactful feedback to referral sources to assist with understanding of appropriate utilization of Piedmont Transplant Institute services.
6. Collaborates with the transplant financial team to confirm that registration information is obtained.
7. Documents in the medical record status of all referrals received in accordance with departmental practices.
8. Provides clear verbal and written instruction to referring providers and patients regarding upcoming appointments.
9. Arranges for additional accommodations for patients undergoing transplant evaluation, as needed.
10. Partners with leadership team to acquire additional information as needed and requested to increase patient access to specialized care and aligning with programmatic strategic initiative
11. Communicates routinely with leadership to ensure that appropriate visit types are scheduled timely and accurately across multiple providers and clinics.
12. Supports the maintenance of provider preference lists used for placing referrals, while assisting in identification of errors in electronic medical record.
13. Ensures compliance with all HIPAA policies, specifically relating to patient confidentiality and release of information; maintains strict confidentiality on all patient information and practice matters.
14. Assumes responsibility for professional growth by participating in continuing education activities and/or professional organizations; attends required meetings and in-services.
Qualifications: Education
H.S. Diploma or General Education Degree (GED) Required
Work Experience
2 years of Administrative Assistant (preferably in a medical setting) Required or
2 years Patient Scheduling experience Required
Licenses and Certifications
None Required
Business Unit : Name: Piedmont Hospital
Front Desk Staff
Front desk receptionist job in Atlanta, GA
Padel Haus is New York City's premier padel club, setting the gold standard for the sport with world-class facilities in Williamsburg and DUMBO, Brooklyn and Nashville, TN. Designed to offer an unparalleled playing experience, our state-of-the-art indoor courts cater to players of all levels, from beginners to seasoned professionals. More than just a club, Padel Haus is a thriving community where passion for the game meets an exceptional social atmosphere.
Building on our success in New York, we are proud to announce the opening of our brand-new Atlanta location, bringing the Padel Haus experience to an even wider audience. With a commitment to excellence in service, facility quality, and player engagement, we continue to redefine the sport in the U.S.
Our location is in West Midtown, Atlanta at 950 West Marietta St NW, Atlanta, GA 30318.
Position Overview
This is not your typical front desk job! The Front Desk/Concierge plays a vital role in delivering an exceptional experience to members and guests by developing rapport with our members and players, managing reservations, facilitating check-ins, and maintaining the club's high service standards. This position is perfect for individuals with strong customer service skills, a passion for racket sports, and the ability to thrive in a fast-paced environment.
Key Responsibilities
Act as the first point of contact and warmly welcome and assist all members, guests, and visitors, ensuring a seamless check-in process.
Demonstrate a solid understanding of padel, including its rules and history, while also effectively communicating Padel Haus' mission, values, and offerings to members and guests.
Manage court reservations, private lessons, program and clinics enrollments, and tournament registrations through our booking system.
Process payments, membership fees, and retail transactions using the POS system.
Provide information about Padel Haus facilities, events, and programs while promoting membership benefits.
Maintain the front desk, lobby area, court spaces, and locker rooms ensuring a clean, organized, and professional appearance.
Support daily operations, including opening and closing procedures.
Monitor court schedules, communicate updates, and assist with any player inquiries.
Assist in inventory management for merchandise and retail sales.
Address member concerns professionally and escalate issues as necessary.
Assist in other administrative tasks as directed by the Concierge supervisor.
Required Skills & Qualifications
Excellent interpersonal and verbal communication skills.
Strong customer service and problem-solving abilities.
Ability to multitask in a fast-paced setting while maintaining attention to detail.
Basic proficiency in POS systems and booking software (training provided).
Knowledge of padel or a willingness to learn about the sport and club policies.
Physical Requirements
Ability to stand and move around for extended periods.
Must be able to lift up to 25 pounds occasionally.
Additional Details
This position requires evening and weekend availability.
Prior hospitality, fitness club, or sports facility experience is a plus.
Why Join Padel Haus?
At Padel Haus, we are passionate about growing the sport and providing a best-in-class experience for players of all levels. As Club Director, you will have the opportunity to shape the culture and success of our newest location in Atlanta while working alongside a dedicated team of professionals.
If you are a driven leader with a passion for sports, community engagement, and business growth, we invite you to apply and be part of the Padel Haus family!
Front Desk Receptionist
Front desk receptionist job in Atlanta, GA
Duties And Responsibilities Greeting Visitors : Welcome guests and clients as they arrive, ensuring a positive first impression of the organization. Answering Phone Calls : Manage incoming calls, directing them to the appropriate departments or personnel, and taking messages when necessary. Customer Service : Address inquiries and resolve issues from students and visitors, providing information about services and directing them to the right personnel. Maintaining Reception Area : Ensure the front desk and waiting area are clean, organized, and welcoming at all times.
Front Desk Receptionist
Front desk receptionist job in Atlanta, GA
Job Description
Pay Rate: $15/hr
About the Role
Our Front Desk Receptionist is the face of the club and is typically the first person our member will see when they walk through the door.
Responsibilities Include:
Answer incoming calls
Greet members and guests who visit our club
Sort incoming mail for departments
Responsible for outgoing mail received by people at the club
Requirements
Must have excellent customer service skills.
Must be organized and have excellent communication skills.
Must have a positive attitude.
Benefits
Medical, Dental, Vision, and Life Insurance
Short-term and long-term disability insurance
Paid Time Off (PTO)
Verizon Phone Bill Discounts
401K + employer match (up to 6%)
Culture with Monthly Awards and Recognition
Free lunch daily
FSA for health and dependent care
Employee Golf Days
Hertz Rental Car Discounts
Employee Scholarship Opportunity
Employee Assistance Program
Front Desk Receptionist
Front desk receptionist job in Newnan, GA
Job DescriptionBenefits:
Dental insurance
Health insurance
Paid time off
We are seeking a dedicated and organized Front Desk Receptionist to oversee the daily operations of our front desk in a busy medical office. The ideal candidate will have a strong background in patient services, ensuring that all patients receive exceptional care and support from the moment they enter our clinic. This role requires excellent communication skills, attention to detail, and the ability to manage multiple tasks efficiently.
Responsibilities
Manage front desk operations, including patient check-in and check-out procedures.
Answer incoming phone calls, direct inquiries, and provide information as needed.
Schedule and confirm patient appointments, ensuring accuracy and maintaining the clinics calendar.
Provide exceptional patient service by addressing inquiries and resolving issues promptly.
Maintain patient records with confidentiality and accuracy, utilizing systems such as Epic or eClinicalWorks.
Collaborate with healthcare providers to coordinate care plans and ensure seamless patient flow.
Skills
Proficiency in medical terminology is essential.
Strong understanding of patient service principles in a clinical setting.
Experience with medical office management practices.
Familiarity with care plans and ICD-10 coding is highly desirable.
Knowledge of front desk operations within a healthcare environment.
Experience using electronic health record systems such as eClinicalWorks is preferred.
Excellent organizational skills with the ability to multitask effectively.
Strong interpersonal skills to communicate effectively with patients and staff.
Temporary Front Desk Receptionist- Mornings
Front desk receptionist job in Atlanta, GA
Application Instructions:
Active Student Employees: If you are a current Student Employee or have previously worked in a student position, you must apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Find Jobs in the search. Locate the position and click Apply.
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and fully complete all sections of the application.
You will not be able to modify your application after you submit it
.
Job Family:
Student Work Study
Department:
Physical Therapy
Supervisor:
Tami Phillips
Job Title:
Temporary Front Desk Receptionist- Mornings
Job Description:
The Front Desk Receptionist for Mercer's physical therapy clinic,
Mercer Physical Therapy
, will be responsible for administrative activities of the clinic under the supervision of the Clinic Director. Responsibilities include greeting and the signing in/out of patients/clients, answering clinic phone(s), collecting payments, maintaining cleanliness of front office area, assisting in cleaning of equipment and stocking patient care areas, and scheduling patients for initial and follow-up appointments. The Front Desk Receptionist will assist in verifying insurance benefits and authorizations, and other tasks as delegated by the Clinic Director or Department Chair. For more information on
Mercer Physical Therapy
, please see **********************************************************************************************
Maintaining patient confidentiality (HIPAA compliance).
Hours are 8:30-12:30pm Monday through Friday and is a
temporary position
pending hire of full-time staff.
Requirements
Open only to those awarded as Federal Work Study by Financial Planning Office.
High School Diploma/GED
Strong customer service skills, excellent organizational and multitasking skills.
Be computer literate including: Excel, Microsoft Office software, internet. Ability to operate printer, scanner, copier, fax, digital camera, and download information to an electronic medical record.
Ability to gain a working knowledge of the electronic medical record system used in the clinic.
Ability to gain a working knowledge of insurance verification and authorization processes.
Ability to clean equipment and organize laundry into treatment rooms daily.
Ability to maintain a tidy front office environment.
Pay Rate: $10.00/hour to $15.00/hour. Individuals with prior medical front office experience are eligible for higher pay range.
Scheduled Hours:
20
Start Date:
09/8/2025
End Date:
05/31/2026
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Decatur, GA
About Us:
Each of CenExel's research sites specialize in Phase I to Phase IV clinical trials. Our Centers of Excellence comprise some of the most well respected and long-standing research facilities in the country. Specialty areas of research across our sites include Psychiatry, Acute Post Op Pain, Asian Bridging, Dermatology, GI, and Neurology. Each of our Centers of Excellence has tremendous experience and expertise in complex early phase trials, and all our sites have in-patient capability. We focus on quality people, teamwork, and highly experienced clinical research managers with a history of success.
Along with an exceptional work environment that promotes teamwork, positive leadership, and optimal work-life balance, CenExel Clinical Research also provides highly competitive compensation and a generous benefits package to full time employees after 30 days of employment including Health Insurance, Dental, Vision, LTD, STD, Life Ins, and 401k.
Hourly Range: $18.00 - $19.00/hr (Depending on education, experience, and skillset)
Job Summary:
Responsible for greeting patients and clients, the public and employees both on the telephone and in person and ensures that customer service is extended to each individual that enters the office.
Essential Responsibilities and Duties:
Greets all entering the office courteously and attentively.
Answers and directs telephone calls appropriately.
Provides customer service by ensuring that individual's needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
Maintains front office area and takes care of secretarial needs, i.e. Printing, Scanning, Faxes.
Maintain and organize lobby.
Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.
Education/Experience/Skills:
Must be able to effectively communicate verbally and in writing.
High school diploma or GED required.
1 year of experience preferred.
Must display a professional, friendly demeanor during contacts with patients, clients, employees and the general public.
Must demonstrate working knowledge of Microsoft Office and various computer skills.
Ability to work independently as well as functioning as part of a team.
Ability to communicate clearly.
Working Conditions
Indoor, Office environment.
Essential physical requirements include sitting, typing, standing, walking.
Lightly active position, occasional lifting of up to 20 pounds.
Reporting to work, as scheduled, is essential.
CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.
Front Desk Area Specialist
Front desk receptionist job in Atlanta, GA
This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed.
Your Responsibilities:
* Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage.
* Adheres to company policy in all assigned Properties.
* Needs to have a reliable form of transportation and communication.
* While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed.
* When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately.
* Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately.
* Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision.
* Responds to emergency situations in a timely and efficient manner within two hours of notification.
* Reports all complaints/issues to The Director of Operations/Front Desk Coordinator.
* On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays.
* May be assigned other duties and responsibilities as required.
Skills and Qualifications:
* High school diploma or equivalency required.
* Bachelor's degree from a four (4) year college or University in Hospitality Management preferred.
* Two (2) to three (3) years of supervisory experience preferred.
* Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to navigate the property/building quickly and easily as required to meet the job functions.
* Complete all required forms.
* Possess knowledge of multi-building operations
* Ability to work extended hours, nights, and weekends based on project requirements.
* Driving is required.
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $20.00 Hourly paid bi-weekly
Schedule: Varies
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk Receptionist
Front desk receptionist job in Kennesaw, GA
AFC Urgent Care Kennesaw is seeking a friendly, reliable, and organized Front Desk Receptionist to join our fast-paced clinical team. This position is responsible for greeting patients, completing check-in and check-out, verifying insurance, collecting payments, answering phones, and providing exceptional customer service to ensure smooth patient flow throughout the clinic.
Responsibilities
Greet all patients with a warm, professional, and welcoming attitude.
Complete check-in/check-out processes accurately.
Verify insurance eligibility and collect required copays.
Schedule appointments and manage patient flow.
Answer incoming calls and provide information as needed.
Enter patient information into the EMR system.
Communicate with clinical staff to support daily operations.
Maintain a clean, organized front desk and waiting area.
Protect patient confidentiality and follow HIPAA guidelines.
Assist with administrative tasks as assigned.
Desired Experience
Experience in a healthcare or urgent care environment (preferred)
Basic knowledge of insurance verification is a plus
Strong communication and multitasking skills
Comfortable working in a fast-paced clinical setting
Front Desk
Front desk receptionist job in Suwanee, GA
Job DescriptionBenefits:
Competitive salary
Employee discounts
Flexible schedule
Training & development
Wellness resources
The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location.
We Offer
Performance bonuses and incentive programs for meeting membership or service goals
Health and wellness benefits (medical, dental, vision)
Employee discounts on retail, supplements, and fitness classes
Flexible scheduling to fit school, fitness, or personal commitments
Paid training and development in customer service, fitness operations, and sales
Career growth opportunities in personal training, sales, or management roles
Free or discounted gym membership (extendable to family/friends)
Team recognition, contests, and rewards for top performance
Responsibilities
Enthusiastically greets each member and guest promptly
Personally checks each member into the gym using the proper check-in procedures
Register all guests in the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
What Youll Need to Succeed:
No degree or previous experience is required.
Dependable with a passion for health and wellness.
About Workout Anytime
Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring Process
A human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
Front Bar Receptionist
Front desk receptionist job in Atlanta, GA
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Full Time
Availability: Some Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Front Desk Receptionist
Front desk receptionist job in Atlanta, GA
Job Description
Are you a talented multitasker who loves interacting with people? We're looking for a Spanish Bilingual professional receptionist to join our Administrative team. You'll welcome clients and visitors, answer phone calls and emails, schedule meetings, and assist us with other administrative duties as needed. The ideal candidate is a great communicator with a strong work ethic who is interested in a meaningful role on a supportive team. This is a full-time position with 40-45 hours per week. Cross-training with other positions and advancement is possible. We are willing to train the right candidate to learn this position.
We offer competitive compensation and an excellent benefits package to all full-time employees:
Medical/Dental/Vision/Life insurance coverage
401K Retirement plan with company matching contribution
Paid Vacation/Paid Personal Time off/Paid Sick Time off
Responsibilities
Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
Schedule appointments and ensure the business calendar is accurate and up-to-date
Assist with other administrative tasks, such as data entry, copying, filing, etc.
Greet visitors, clients, and fellow employees when they arrive at the front desk and provide them with any necessary directions or information
Qualifications
At least one year of receptionist or administrative assistant, experience, or similar preferred
Comfortable taking telephone calls and mitigating stressful situations
High school diploma, G.E.D., or equivalent
Exhibits working knowledge of Microsoft Office and basic computer skills
Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills
Be fluent in Spanish and English
Job Posted by ApplicantPro
Medical Front Desk Receptionist
Front desk receptionist job in Atlanta, GA
Job Description
ABOUT OUR CLIENT:
Our client provides comprehensive and innovative eye care so their patients can live better lives. They have served the Atlanta community since 1971.
WHO YOU ARE:
Responsible for greeting customers, answering the phones, scheduling appointments, completing administrative processing and recordkeeping. Responsible for billing and managing patient accounts, timely filling of insurance claims and managing account receivables. Will be able to answer questions regarding advertising promotions, screen customers to determine what services will meet their needs, and demonstrate excellent customer service. The position supports the mission of the practice by demonstrating excellent customer care and incorporating customer retention calls and account management as needed.
Responsibilities:
Opens the office and ensures the front office is in order.
Maintains an attractive and welcoming office environment.
Promptly and professionally answers telephone calls. Routes calls appropriately and guides customers to the appropriate service.
Greets visitors and assists them as appropriate.
Retrieves phone messages and prioritizes return phone calls, providing appropriate clinical triage.
Assists walk in and phone patients with basic product information as needed relating to hearing aids, hearing aid services, and retails products available over the counter.
Explains financial requirements to the patients or responsible parties and collects copays as required.
Distributes and obtains appropriate forms, including new patent information, insurance information and HIPAA information for all customers.
Schedules all appointments.
Prepares client charts on a daily basis.
Manages filing of all charts electronically.
Manages patient referrals as needed.
Confirms hearing aids and earmolds are ready prior to client appointment.
Confirms next day appointments.
Tracks referral source for all customers.
Completes all patient check in procedures, including paperwork, scanning insurance information, obtaining primary care physician information and collecting any balance on account prior to patient's appointment.
Completes check out procedures including collecting any payments and scheduling follow up appointment.
Manages physician referrals and file documents with confirmation of receipt.
Perform insurance verifications to verify insurance coverage prior to patient appointment.
Promptly file insurance claims after appointments as need.
Manages outstanding insurance claims and payments.
Prepares statements for patients, collect and records payments.
Post charges in the accounting system and balances daily payments.
Document all interactions with patients appropriately in BluePrint solutions.
Assist with routine recalls and marketing tasks as assigned.
Other duties as assigned.
Demonstrated understanding of hearing impaired communication needs, including talking slowly, clearly and at elevated levels as needed for the patient to hear.
Ethics and compliance: Performs to ethical standards by following practice policies and procedures. Exhibits integrity and ethical behavior in all work situations. Reports ethical and compliance issues promptly.
Operate equipment including BluePrint Office Management System, Insurance Clearinghouses, and standard office equipment including computers, fax machines, copiers, printers, scanners, telephones, etc.
Required Qualifications:
Required Qualifications: High school diploma required.
Preferred Qualifications: Associate's degree in administrative, accounting, sales or customer oriented field, or equivalent work experience preferred.
Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales and problem solving skills.
Ability to work independently as well as in a team environment.
Community Front Desk Receptionist
Front desk receptionist job in Atlanta, GA
Perform front desk clerical duties as assigned by the Clinic Director. Provide coverage of other administrative responsibilities when Administrative Assistant is out of office.
Responsibilities:
Greet patients, staff and clinic visitors.
Appointment scheduling: Interact with patients to schedule appointments, reschedule appointments and provide reminders of upcoming appointments.
Facilitate patient referrals and admissions by collecting patient information via telephone or in-person.
Route telephone calls to the appropriate party
Ensure that patient demographic data are always current in all applicable systems.
Coordinate patient referrals to external organizations.
Verify patient eligibility for services with insurance carriers.
Obtain authorizations from insurance carriers and collect payments from patients, where applicable
Ensure that all applicable forms are signed by patients and uploaded to patients' records.
Be a primary point of contact for patients and visitors' questions, providing answers directly or directing them to the right resource.
File electronic and paper documents
Performs varied special projects of an administrative nature
Works collaboratively with the Administrative Assistant to ensure all administrative duties are covered. Provides coverage for Administrative Assistant role when Administrative Assistant is on leave.
Perform other administrative duties as assigned by supervisory staff or as outlined within the Clinical Manual, and its amendments or interim changes.
Ensure that you meet or exceed the agency's existing performance standards for yourself and your clinic in the domains of regulatory compliance, financial accountability (or productivity), quality, and satisfaction of patients, adolescents, or others served by START
Qualifications:
High School Diploma or Associate's/Bachelor's degree. (Related experience will be considered in lieu college degree)
At least two years of experience in a front desk / receptionist role is preferred.
Experience in a front desk role of a busy healthcare clinic is desired.
Demonstrate exemplary customer service skills even when interacting with distraught individuals
Must be computer-literate and must have knowledge of Microsoft Office applications.
Must possess strong interpersonal skills
Highly organized with an attention to detail.
Fluency in Spanish is a plus.
Physical Requirements
These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the Front Desk Clerk job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the position.
While performing the responsibilities of the Front Desk Clerk job, the employee is required to talk and hear. The employee is often required to sit and use his or her hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Vision abilities required by this job include close vision.
Limitations and Disclaimer
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Front Desk Receptionist
Front desk receptionist job in Alpharetta, GA
Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the Receptionist position on our team!
You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly.
If you're looking for a role where you make a difference every day, start your application today.
PLEASE NOTE THIS JOB INVOLVES HEAVY PHONE WORK. PLEASE ONLY APPLY IF YOU ARE COMFORTABLE ANSWERING AND TALKING ON THE PHONE.
Requirements
Responsibilities
You should be friendly and professional on the telephone and in-person
Clients are dealing with massive stress and anxiety. You should be empathetic and help put them at ease
You should treat a caller or visitor to the firm at 4:30 pm on Friday with the same care and compassion as one on Monday morning at 9 am
Family Law is messy, and there is often no right or best answer. Even gathering the information can be difficult. You will need to be creative, organized, and efficient to do your job well
A penchant for accuracy and attention to detail is required
You are a representative of the firm and the first (possibly the only) interaction a visitor has with the staff in our office. Your ability to make a positive impression is a critical component of your job
Answer phone calls and emails and communicate relevant information to the appropriate parties
Make appointments for employees and ensure the calendar is current and correct
Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc.
Assure incoming and outgoing mail is managed appropriately and handle deliveries
Qualifications
Must be energetic, happy, and willing to learn and adapt to new systems and procedures
Has experience answering telephone calls and troubleshooting stressful situations
Must be able to lift and carry up to 25 pounds
Must be neat, and presentable at all times as the first in-person contact with clients or potential clients
Has experience answering telephone calls and troubleshooting stressful situations
Must have graduated high school, received a G.E.D. or equivalent;
College Degree Preferred
1 year of experience as a receptionist, administrative assistant, guest service specialist, or similar position preferred
Excellent interpersonal skills, organizational skills, customer service skills, and verbal communication skills
Has previous experience with word processing programs and basic computer skills
Benefits
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Auto-ApplyFront Desk/receptionist
Front desk receptionist job in Alpharetta, GA
Job DescriptionBenefits:
Employee discounts
Opportunity for advancement
Benefits/Perks
Competitive Hourly Pay
Career Growth Opportunities
Fun and Energetic Environment
Discount on Products and Services
Job Summary
We are looking for a friendly, Energetic, welcoming receptionist/concierge to join our team!
As the Hair Salon Receptionist , you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, and answer phone calls, as well as attend to the needs of customers throughout their salon visits and working closely with the stylists and doing different tasks as necessary. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking.
Responsibilities
Greet guests as they arrive at the salon
Answer phone calls and schedule appointments
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
working closely with Stylist provide support when necessary
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Front Desk Receptionist Bilingual Preferred
Front desk receptionist job in Conyers, GA
Ortho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments, and checking patients in and out, while maximizing patient satisfaction and utilization of treatment rooms. We're searching for a compassionate and organized individual to join our exceptional crew. If you have a knack for providing stellar patient care, a passion for helping others, and a desire to grow professionally, keep reading because we have the perfect opportunity for you!
Job Title: Patient Care Coordinator
Essential Duties and Responsibilities:
* Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries
* Optimize patient satisfaction, provider time, and treatment room utilization by checking in the patient in a timely fashion
* Maintain patient accounts by obtaining, recording, and updating demographic and financial information
* Schedule patient appointments at the end of the visit
* Maintain open communication with pre-cert team regarding orders for daily patients
* Tracking and follow-up with patient cancellations and no shows
* Performing daily audit of tasks assigned
* Checking patients in by EMR and verifying demographics and insurance information
* Following up on outpatient referrals and surgical referrals
* Provides the patient with printout of appointments
* Other duties as assigned
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* HIPPA and OSHA compliance; promote a safe work environment at all times
* Excellent communication skills with the ability to communicate effectively with the patient, medical staff, insurance companies and others as relates to the case
* Caring demeanor toward patients and co-workers
* Clinical knowledge and familiarity with medical terminology
* Working knowledge of computers, fax, copiers and other technology
* Strong knowledge and understanding of electronic medical records software
* Prior medical receptionist experience, preferably in an orthopedic setting is a plus
* Strong administrative skills, with attention to detail in accuracy
* Bilingual (English/Spanish) is a plus
Education/Experience:
* High School Diploma or GED required
* Associate or higher degree preferred
* 1 year medical front desk experience
* Customer service background
Our Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Will work in office spaces and commercial buildings. Ortho Sport and Spine Physicians are not subject to inclement weather or outdoor work.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 20 pounds at times.
Ortho Sport and Spine Physicians is an Equal Opportunity Employer and does not discriminate in its employment practices on the basis of race, religion, sex, color, national origin, age, disability, citizenship, genetic information, veteran status, military service, or any other characteristic protected by federal law or Georgia law.
Front Desk Receptionist
Front desk receptionist job in Winder, GA
Job DescriptionOur patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Winder, GA, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.
In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed and fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities. For your contributions, you will receive enviable benefits and perks that include PERKS/BENEFITS.
Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!Responsibilities
Front Desk Receptionist job responsibilities include:
Greet patients; check patients in and out
Schedule patient appointments; ensure smooth flow
Gather medical history and reason for the visit
Verify insurance information for each patient
Answer and forward all calls; oversee vm and messages
Required Skills
Front Desk Receptionist required skills & qualifications include:
Must be able to maintain a professional attitude/wardrobe
Skilled communicator - written and verbal
Able to multitask, manage time wisely; detail-oriented
Team-player with a positive attitude
Optical experience preferred but not required; will train someone with professional experience
Front Desk Receptionist
Front desk receptionist job in Winder, GA
Our patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Winder, GA, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist.
In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a relaxed and fun atmosphere.
Continue to add new skills and advance your career through our ongoing training opportunities.
For your contributions, you will receive enviable benefits and perks that include PERKS/BENEFITS.
Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!
Front Desk/Receptionist
Front desk receptionist job in Atlanta, GA
Replies within 24 hours Benefits:
Bonus based on performance
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Wellness resources
BODYROK - Studio AdvisorPART TIME or FULL TIME • ATLANTA, GA [MIDTOWN LOCATION]
BODYROK offers high intensity, low impact workouts that will tone, define and sculpt your body and mind in just 45 minutes. BODYROK is a rapidly growing company looking for like-minded fitness enthusiasts to join the team. At BODYROK, we are committed to our mission of helping people--team members and members alike--to become the best version of themselves. We're looking for committed and dedicated individuals to help grow our business so that we can share the promise of BODYROK with more people.
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As our Studio Advisor, you'll generate revenue by developing relationships with prospective, new, and existing members to increase membership enrollment and package purchases. Additionally, you are expected to deliver the BODYROK Service Promise: contribute to running a clean, friendly, and well-maintained studio and execute the team member basics of being on time and complying with the dress code.
This is an hourly position that provides a base hourly rate plus the potential to earn additional compensation for each sale you complete-no limits, no thresholds: just unlimited commissions.
Responsibilities:
Sales
Generate new business via in-person and email interactions; Connect with existing and potential members to identify sales opportunities that align with their needs
Promote specials such as member promotions, class pack deals, and the referral program
Successfully attain personal sales revenue targets
Reconcile and report all incoming and outgoing transitions
Promote and sell merchandise
Customer Service
Provide the highest level of customer service possible when communicating and interacting with guests
Ensure proper check-in procedures are followed; Greet all incoming members and guests, thank guests for coming as they exit
Tour potential members through the studio and introduce guests to the facility, equipment, services, and amenities
Monitor incoming emails / chats and provide timely and accurate responses to inquiries
Handle member service issues such as: change of address, electronic funds setup or change, and questions regarding billing and payments
Follow up with members that have enrolled to ensure we are exceeding expectations
Operations
Keep a clean and orderly studio by maintaining common areas, bathrooms, changing rooms, towels/laundry, and trash
Perform hourly bathroom and studio checks; Perform daily deep cleans of studio
Keep the front desk area and entryway clutter-free, orderly and clean
Update Supply Request Log and Maintenance Log (depending on the issue)
Qualifications:
1-2 years of customer service or sales experience preferred; Fitness or retail a plus
1-2 years of MindBody software experience preferred
Competitive drive to succeed in commission sales and performance-based culture
Excellent customer service skills and ability to keep calm under pressure
Knowledge of sales practices and techniques
Basic computer skills
Strong communication skills in both oral and written
Friendly, warm, compassionate, and welcoming personality; Easy to talk to and comfortable around new people
Independent self-starter with the ability to initiate tasks and perform duties without direction/micromanagement
Reliable and hardworking, with an excellent ability to multitask
Team player with a positive, can-do attitude
Strong organization skills and detail-oriented
Comfortable operating in a fast paced, dynamic work environment
Certifications / Educational Requirements:
High School Diploma or GED required
Physical Requirements:
In this role you will occasionally sit, stand, walk, kneel, and reach with hands and arms
Ability to lift and move up to 25 lbs
Work Environment:
While performing the duties of this job, you will be regularly exposed to moving mechanical parts
The noise level in the studio environment is loud
Must be comfortable interacting with people and making them feel welcome
Benefits:
Flexible working schedule
Free drop-in classes, discounted membership, and other class / retail perks
Opportunities for growth as part of the Atlanta BODYROK team
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.
Compensation: $10.00 per hour
BODYROK offers high-intensity, low-impact workouts that tone, sculpt and redefine your body and mind in just 45 minutes! We are a rapidly growing company looking for fitness enthusiasts who are: organized, problem-solvers, demonstrate excellent interpersonal skills, and have a passion & excitement for our brand. We are seeking enthusiastic, service-oriented, hardworking individuals to work in our fast-paced studios. Let's ROK!
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