Guest room attendant vs guest service attendant

The differences between guest room attendants and guest service attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a guest room attendant has an average salary of $27,269, which is higher than the $27,051 average annual salary of a guest service attendant.

The top three skills for a guest room attendant include cleanliness, guest service and customer service. The most important skills for a guest service attendant are golf carts, cleanliness, and customer service.

Guest room attendant vs guest service attendant overview

	Guest Room Attendant	Guest Service Attendant
Yearly salary	$27,269	$27,051
Hourly rate	$13.11	$13.01
Growth rate	-	-4%
Number of jobs	123,184	72,078
Job satisfaction	-	-
Most common degree	High School Diploma, 44%	Bachelor's Degree, 50%
Average age	48	48
Years of experience	-	-

What does a guest room attendant do?

A guest room attendant's main specialty is in servicing and cleaning guest rooms. Your job as a room attendant is to ensure that all rooms and bathrooms are made inviting and clean for guests. You may also be required to attend to guest queries and provide knowledgeable answers to them. That's not all; your job responsibility may also include picking and providing necessary amenities for guests.

What does a guest service attendant do?

The guest service attendant attends to the services of guests at the main door or lobby of an accommodation property. The attendant handles everything concerning guest arrival and departure and may even have to assist in valet parking. You are required to assist guests with their luggage and ensuring they have a pleasurable stay. In addition to that, you may be called upon to perform certain front desk duties and assist the housekeeping and security teams as well.

Guest room attendant vs guest service attendant salary

Guest room attendants and guest service attendants have different pay scales, as shown below.

	Guest Room Attendant	Guest Service Attendant
Average salary	$27,269	$27,051
Salary range	Between $21,000 And $34,000	Between $21,000 And $34,000
Highest paying City	Los Angeles, CA	-
Highest paying state	California	-
Best paying company	University of California, Berkeley	-
Best paying industry	Hospitality	-

Differences between guest room attendant and guest service attendant education

There are a few differences between a guest room attendant and a guest service attendant in terms of educational background:

	Guest Room Attendant	Guest Service Attendant
Most common degree	High School Diploma, 44%	Bachelor's Degree, 50%
Most common major	Business	Business
Most common college	-	-

Guest room attendant vs guest service attendant demographics

Here are the differences between guest room attendants' and guest service attendants' demographics:

	Guest Room Attendant	Guest Service Attendant
Average age	48	48
Gender ratio	Male, 25.9% Female, 74.1%	Male, 38.3% Female, 61.7%
Race ratio	Black or African American, 9.7% Unknown, 4.6% Hispanic or Latino, 22.4% Asian, 5.9% White, 56.0% American Indian and Alaska Native, 1.5%	Black or African American, 9.6% Unknown, 4.5% Hispanic or Latino, 19.1% Asian, 5.6% White, 59.8% American Indian and Alaska Native, 1.5%
LGBT Percentage	4%	4%

Differences between guest room attendant and guest service attendant duties and responsibilities

Guest room attendant example responsibilities.

Use correct cleaning chemicals for designate surface, according to OSHA regulations and hotel requirements.
Use correct cleaning chemicals for designate surfaces, in accordance with OSHA regulations, and in adherence to establish guidelines/procedures.
Maintain company standards in cleanliness of facility and personal hygiene.
Monitor and maintain cleanliness, sanitation and organization of assign work areas.
Clean washer and dryer filters etc
Run errands such as taking laundry to the cleaners and buying groceries.

Guest service attendant example responsibilities.

Manage other GSA make sure that they are treating guests with up most respect and make them feel welcome.
Operate POS and process returns, exchanges, and defective items.
Train new hires: completely learning plans, tax forms, cashier basic POS training.
Maintain organization and cleanliness of department.
Follow safety and cleanliness requirements by company's standards
Train front staff, attaining increase productivity in booking appointments and troubleshooting appointment concerns.

Guest room attendant vs guest service attendant skills

Common guest room attendant skills

Cleanliness, 22%
Guest Service, 9%
Customer Service, 8%
Excellent Guest, 7%
Bed Linens, 6%
Safety Hazards, 5%

Common guest service attendant skills

Golf Carts, 14%
Cleanliness, 12%
Customer Service, 10%
Front Desk, 10%
Reservations, 7%
Excellent Guest, 7%

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Updated January 8, 2025

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