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The differences between head cashiers and front end associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front end associate has an average salary of $31,705, which is higher than the $31,143 average annual salary of a head cashier.
The top three skills for a head cashier include customer service, quality customer service and store operations. The most important skills for a front end associate are customer service, front end, and kids.
| Head Cashier | Front End Associate | |
| Yearly salary | $31,143 | $31,705 |
| Hourly rate | $14.97 | $15.24 |
| Growth rate | -10% | -10% |
| Number of jobs | 284,733 | 387,547 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 38% |
| Average age | 34 | 34 |
| Years of experience | - | - |
A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.
A front end associate is responsible for processing payment transactions and handling the cash register for the customers. Front end associates inspect the quality of the items, including the labeling, and call for a replacement for any defects immediately. They also respond to the customers' inquiries and concerns, escalate high-level complaints, and issue refunds as necessary. A front end associate verifies the sales reports within the cash register and resolves balance discrepancies before submitting to the attending supervisor.
Head cashiers and front end associates have different pay scales, as shown below.
| Head Cashier | Front End Associate | |
| Average salary | $31,143 | $31,705 |
| Salary range | Between $26,000 And $37,000 | Between $25,000 And $39,000 |
| Highest paying City | Vancouver, WA | - |
| Highest paying state | California | - |
| Best paying company | Prince William County | - |
| Best paying industry | Retail | - |
There are a few differences between a head cashier and a front end associate in terms of educational background:
| Head Cashier | Front End Associate | |
| Most common degree | High School Diploma, 36% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between head cashiers' and front end associates' demographics:
| Head Cashier | Front End Associate | |
| Average age | 34 | 34 |
| Gender ratio | Male, 20.7% Female, 79.3% | Male, 48.9% Female, 51.1% |
| Race ratio | Black or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9% | Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 16.9% Asian, 7.5% White, 59.8% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 5% | 5% |