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Head cashier vs front end associate

The differences between head cashiers and front end associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front end associate has an average salary of $31,705, which is higher than the $31,143 average annual salary of a head cashier.

The top three skills for a head cashier include customer service, quality customer service and store operations. The most important skills for a front end associate are customer service, front end, and kids.

Head cashier vs front end associate overview

Head CashierFront End Associate
Yearly salary$31,143$31,705
Hourly rate$14.97$15.24
Growth rate-10%-10%
Number of jobs284,733387,547
Job satisfaction--
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 38%
Average age3434
Years of experience--

What does a head cashier do?

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

What does a front end associate do?

A front end associate is responsible for processing payment transactions and handling the cash register for the customers. Front end associates inspect the quality of the items, including the labeling, and call for a replacement for any defects immediately. They also respond to the customers' inquiries and concerns, escalate high-level complaints, and issue refunds as necessary. A front end associate verifies the sales reports within the cash register and resolves balance discrepancies before submitting to the attending supervisor.

Head cashier vs front end associate salary

Head cashiers and front end associates have different pay scales, as shown below.

Head CashierFront End Associate
Average salary$31,143$31,705
Salary rangeBetween $26,000 And $37,000Between $25,000 And $39,000
Highest paying CityVancouver, WA-
Highest paying stateCalifornia-
Best paying companyPrince William County-
Best paying industryRetail-

Differences between head cashier and front end associate education

There are a few differences between a head cashier and a front end associate in terms of educational background:

Head CashierFront End Associate
Most common degreeHigh School Diploma, 36%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

Head cashier vs front end associate demographics

Here are the differences between head cashiers' and front end associates' demographics:

Head CashierFront End Associate
Average age3434
Gender ratioMale, 20.7% Female, 79.3%Male, 48.9% Female, 51.1%
Race ratioBlack or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9%Black or African American, 9.7% Unknown, 5.3% Hispanic or Latino, 16.9% Asian, 7.5% White, 59.8% American Indian and Alaska Native, 1.0%
LGBT Percentage5%5%

Differences between head cashier and front end associate duties and responsibilities

Head cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
  • Run cash register, bag groceries, and assist customers to their vehicles, as needed.
  • Process information and merchandise through POS register system
  • Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
  • Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.
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Front end associate example responsibilities.

  • Develop front-end web applications by using web technologies such as HTML, CSS, JavaScript and jQuery.
  • Create prototypes in HTML, Photoshop, JavaScript and CSS for different UI pages.
  • Process payment transactions, provide friendly and efficient customer service, bag groceries
  • Assist with the UI/UX designer to create usable websites with HTML, CSS, JS and PHP.
  • Create pages in Mockups and validate the HTML code with W3C Validator.
  • Handle cash transactions as well as EBT, personal checks, debit/credit card, and WIC.
  • Show more

Head cashier vs front end associate skills

Common head cashier skills
  • Customer Service, 16%
  • Quality Customer Service, 14%
  • Store Operations, 10%
  • Help Support, 9%
  • Cleanliness, 7%
  • Cash Handling, 6%
Common front end associate skills
  • Customer Service, 20%
  • Front End, 18%
  • Kids, 17%
  • Cleanliness, 15%
  • Customer Transactions, 9%
  • Groceries, 7%