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Head cashier vs front end cashier

The differences between head cashiers and front end cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head cashier has an average salary of $31,143, which is higher than the $25,026 average annual salary of a front end cashier.

The top three skills for a head cashier include customer service, quality customer service and store operations. The most important skills for a front end cashier are good communication, cash handling, and chrome.

Head cashier vs front end cashier overview

Head CashierFront End Cashier
Yearly salary$31,143$25,026
Hourly rate$14.97$12.03
Growth rate-10%-10%
Number of jobs284,733464,431
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 38%
Average age3434
Years of experience--

What does a head cashier do?

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

What does a front end cashier do?

A front end cashier is an employee who provides quality customer service such as scanning items and taking the final payments. Front end cashiers are responsible for greeting customers professionally and being friendly to everyone who enters the store. To be able to answer the queries of customers, front end cashiers need to be educated on the products they are selling. Front end cashiers must also stock and maintain inventories while keeping the register terminal and store in order.

Head cashier vs front end cashier salary

Head cashiers and front end cashiers have different pay scales, as shown below.

Head CashierFront End Cashier
Average salary$31,143$25,026
Salary rangeBetween $26,000 And $37,000Between $16,000 And $37,000
Highest paying CityVancouver, WANorwalk, CA
Highest paying stateCaliforniaMassachusetts
Best paying companyPrince William CountyBP America Inc
Best paying industryRetailRetail

Differences between head cashier and front end cashier education

There are a few differences between a head cashier and a front end cashier in terms of educational background:

Head CashierFront End Cashier
Most common degreeHigh School Diploma, 36%High School Diploma, 38%
Most common majorBusinessBusiness
Most common college--

Head cashier vs front end cashier demographics

Here are the differences between head cashiers' and front end cashiers' demographics:

Head CashierFront End Cashier
Average age3434
Gender ratioMale, 20.7% Female, 79.3%Male, 25.8% Female, 74.2%
Race ratioBlack or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9%Black or African American, 9.5% Unknown, 5.2% Hispanic or Latino, 19.1% Asian, 7.8% White, 57.4% American Indian and Alaska Native, 0.9%
LGBT Percentage5%5%

Differences between head cashier and front end cashier duties and responsibilities

Head cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
  • Run cash register, bag groceries, and assist customers to their vehicles, as needed.
  • Process information and merchandise through POS register system
  • Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
  • Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.
  • Show more

Front end cashier example responsibilities.

  • Work with equipment like fryers, slicers, ovens and make price tags for food & deli items.
  • Scan groceries and provide quality customer service.
  • Help with the kids corner at the store.
  • Help customers make sure they have a good experience with Kroger.
  • Maintain up-to-date knowledge of new products and new arrivals for upselling purposes.
  • Help customers who are parents with kids with stickers and balloons when possible.
  • Show more

Head cashier vs front end cashier skills

Common head cashier skills
  • Customer Service, 16%
  • Quality Customer Service, 14%
  • Store Operations, 10%
  • Help Support, 9%
  • Cleanliness, 7%
  • Cash Handling, 6%
Common front end cashier skills
  • Good Communication, 21%
  • Cash Handling, 15%
  • Chrome, 14%
  • Customer Service, 8%
  • POS, 8%
  • Basic Math, 5%