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Head cashier vs retail cashier

The differences between head cashiers and retail cashiers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a head cashier has an average salary of $31,143, which is higher than the $29,009 average annual salary of a retail cashier.

The top three skills for a head cashier include customer service, quality customer service and store operations. The most important skills for a retail cashier are customer service, cleanliness, and front end.

Head cashier vs retail cashier overview

Head CashierRetail Cashier
Yearly salary$31,143$29,009
Hourly rate$14.97$13.95
Growth rate-10%-10%
Number of jobs284,733440,543
Job satisfaction--
Most common degreeHigh School Diploma, 36%High School Diploma, 43%
Average age3434
Years of experience--

What does a head cashier do?

A head cashier is responsible for handling customer's payments efficiently and accurately. Head cashiers assist their colleagues in operating cashier's equipment and customer transactions. Their duties also include attending to a customer's inquiry about a product, processing the replacement of defective items, managing customer complaints, generating daily sales reports, monitoring supplies and inventories, ensuring enough cash for each register, and keeping all the register areas clean and organized. A head cashier should maintain exceptional customer service at all times to provide the best services and experience for the customers.

What does a retail cashier do?

A retail cashier is an employee who scans products and processes cash payments between the retail store and its customers. Retail cashiers must provide excellent customer service that can include greeting customers, directing customer inquiries to the appropriate party, and informing customers about the services available. They often train new cashiers or retail workers and assist in the maintenance of storefront and retail displays. Retail cashiers also assist in counting money and perform audits of cash intake or cash drawers.

Head cashier vs retail cashier salary

Head cashiers and retail cashiers have different pay scales, as shown below.

Head CashierRetail Cashier
Average salary$31,143$29,009
Salary rangeBetween $26,000 And $37,000Between $23,000 And $35,000
Highest paying CityVancouver, WASan Jose, CA
Highest paying stateCaliforniaAlaska
Best paying companyPrince William CountyIl Fornaio
Best paying industryRetailHospitality

Differences between head cashier and retail cashier education

There are a few differences between a head cashier and a retail cashier in terms of educational background:

Head CashierRetail Cashier
Most common degreeHigh School Diploma, 36%High School Diploma, 43%
Most common majorBusinessBusiness
Most common college--

Head cashier vs retail cashier demographics

Here are the differences between head cashiers' and retail cashiers' demographics:

Head CashierRetail Cashier
Average age3434
Gender ratioMale, 20.7% Female, 79.3%Male, 23.7% Female, 76.3%
Race ratioBlack or African American, 9.8% Unknown, 5.1% Hispanic or Latino, 21.2% Asian, 7.2% White, 55.7% American Indian and Alaska Native, 0.9%Black or African American, 9.4% Unknown, 5.4% Hispanic or Latino, 21.8% Asian, 7.7% White, 54.7% American Indian and Alaska Native, 1.0%
LGBT Percentage5%5%

Differences between head cashier and retail cashier duties and responsibilities

Head cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Deliver excellent customer service by friendly greeting and assisting each customer with accurate cash handling and bagging groceries.
  • Run cash register, bag groceries, and assist customers to their vehicles, as needed.
  • Process information and merchandise through POS register system
  • Maintain cleanliness and presentation of stock room and production floor by rotating inventory regularly.
  • Monitor and review highly satisfy customer service rating during customer checkout through checkout surveys.
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Retail cashier example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Display knowledge concerning cash, checks, EBT, WIC, debit and credit card transactions.
  • Assist customers in getting groceries to cars and everyday transactions, such as cashiering and maintenance.
  • Follow procedures handling cash, checks, coupons, gift certificates, food stamps and WIC vouchers.
  • Install sound systems, steering systems, port-holes, hatches, swim decks, ladders, and windshields.
  • Perform POS transactions as a front-end operations cashier, as well as credit card and extend product services enrollment.
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Head cashier vs retail cashier skills

Common head cashier skills
  • Customer Service, 16%
  • Quality Customer Service, 14%
  • Store Operations, 10%
  • Help Support, 9%
  • Cleanliness, 7%
  • Cash Handling, 6%
Common retail cashier skills
  • Customer Service, 21%
  • Cleanliness, 19%
  • Front End, 11%
  • Math, 8%
  • Basic Math, 6%
  • Retail Sales, 5%