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The differences between health care technicians and customer care technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, a health care technician has an average salary of $36,553, which is higher than the $34,986 average annual salary of a customer care technician.
The top three skills for a health care technician include patients, CPR and plant health. The most important skills for a customer care technician are patients, vital signs, and EKG.
| Health Care Technician | Customer Care Technician | |
| Yearly salary | $36,553 | $34,986 |
| Hourly rate | $17.57 | $16.82 |
| Growth rate | 9% | -4% |
| Number of jobs | 173,122 | 211,764 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 40% |
| Average age | 34 | 40 |
| Years of experience | - | 12 |
A health care technician works with laboratory equipment used for the analysis of specimens for diagnosis. The health care technician's role is an integral part of a health care facility as all proper diagnosis stems from accurate laboratory results. Included with a healthcare technician's tasks is to take vital signs, collect samples, and work closely with doctors during patient consultations and check-ups. The health care technician typically works inside a laboratory and is expected to keep the area clean and all equipment is all in working order.
The job of a customer care technician depends on the requirements of employers. Part of the technician's responsibilities includes the management of the customers and the maintenance of proper customer relations. Customer care technicians assist customers in addressing their technical problems. The job involves answering phone calls and attending to the needs of the clients. As to the area of employment, the technicians may work in telecommunications where they use office machines or computers.
Health care technicians and customer care technicians have different pay scales, as shown below.
| Health Care Technician | Customer Care Technician | |
| Average salary | $36,553 | $34,986 |
| Salary range | Between $27,000 And $49,000 | Between $26,000 And $45,000 |
| Highest paying City | Chelmsford, MA | Burbank, CA |
| Highest paying state | Massachusetts | Alaska |
| Best paying company | University of California, Berkeley | Cottage Health |
| Best paying industry | Government | Manufacturing |
There are a few differences between a health care technician and a customer care technician in terms of educational background:
| Health Care Technician | Customer Care Technician | |
| Most common degree | Bachelor's Degree, 35% | Bachelor's Degree, 40% |
| Most common major | Nursing | Business |
| Most common college | University of Pennsylvania | - |
Here are the differences between health care technicians' and customer care technicians' demographics:
| Health Care Technician | Customer Care Technician | |
| Average age | 34 | 40 |
| Gender ratio | Male, 37.8% Female, 62.2% | Male, 40.1% Female, 59.9% |
| Race ratio | Black or African American, 14.3% Unknown, 6.2% Hispanic or Latino, 20.1% Asian, 6.4% White, 51.9% American Indian and Alaska Native, 1.1% | Black or African American, 11.9% Unknown, 5.3% Hispanic or Latino, 19.0% Asian, 6.8% White, 56.3% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 15% | 7% |