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HEI Hotels & Resorts jobs in Pittsburgh, PA - 160 jobs

  • Reservations Coordinator

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Pittsburgh, PA

    About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage reservations, rates and restrictions and implement yield strategies to maximize RevPAR. Provide the hotel's revenue management team with relevant reports to make timely strategic decisions and implement the changes as needed. Essential Duties and Responsibilities * Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. •Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability. * Read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency. * Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. * Know, understand, and communicate applicable deposit and guarantee policies as requested. * Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Can communicate well with guests. * Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information. * Ability to access, read and accurately input information using a moderately complex computer system. * Ability to establish and maintain effective working relationships with associates, customers and patrons. * Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $37k-52k yearly est. Auto-Apply 56d ago
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  • Banquet Manager

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Pittsburgh, PA

    About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses. Essential Duties and Responsibilities * Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen. * Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate. * Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality. * Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. * Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. * Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department. * Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * More than two years of post-high school education. * Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). * Hotel experience preferred. * Requires working knowledge of HEI banquet/catering food and beverage services, policies, or operations. * Knowledge of computer equipment. * Ability to compile facts and figures in accordance with established procedures. * Must be willing to pitch in and help co-workers with their job duties and be a team player with or without reasonable accommodation. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure the accomplishment of goals. * Able to set priorities, plan, organize, and delegate. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $63k-82k yearly est. Auto-Apply 6d ago
  • Massage Therapist

    Accor Hotels 3.8company rating

    Pittsburgh, PA job

    Hotel Overview: Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. Job Description RESPONSIBILITIES Reporting to the Health Club & Spa Manager, the incumbent will: * Adhere to the Spa Policy & Standard Operating Procedures * Perform massage and body treatments in a safe, professional and hygienic manner * Act as an ambassador for the spa representing the values of the brand and Accor * Knowledgeable about all aspects of treatments, retail, facility, and current offers * Maintain inventory of products to perform treatments in an orderly and neat fashion * Maintain cleanliness standards of treatment rooms and facility * Report for appointments on time, including adequate preparation time, and thoroughly review appointments before after completing each service * Always maintain a courteous, friendly and professional demeanor with guests/members * Assist in maintenance of treatment room(s) and other areas of facility where possible * Maintain appropriate tracking of guest medical forms and ensure each guest signs one prior to treatment * Recognize arrivals of all VIP guests arriving in both the spa and hotel * Responsible for driving the guest experience and communication amongst the colleagues orchestrating a smooth guest sequence delivery * Ensure guest preferences and special requests are accommodated to the best of the property's and operation's ability * Ensure guest satisfaction at all times by assuring safety and guest service is always the spa's first priority * Perform regular treatments and facility audits to maintain brand standards * Work to ensure the spa is receiving the highest ratings/scores for both VOG and LQA, and that guest satisfaction remains a constant priority * Responsible for contributing to daily and monthly retail and/or treatment targets * Support the rest of your colleagues when requested * Understand and Adhere to the Accor Ethics & CSR book * Maintain guest confidentiality at all times * Deal with any guest complaints, comments or concerns with discretion and urgency * Participate in daily/monthly communication meetings * Lead by example in following all safety procedures and practices by the property * Report any dysfunctional equipment, potential hazards or emergencies to management immediately * Other duties as assigned Qualifications Your Skills and Qualifications Include: * Licensed Massage Therapist in the state of Pennsylvania * Certification from an accredited school of Massage required * Currently certified in First Aid and CPR * Must be able to work nights, weekends and shift work * Previous experience as a Massage Therapist preferred * Excellent communication and organizational skills * Strong interpersonal and problem solving abilities * Highly responsible & reliable * Ability to focus attention on guest needs, remaining calm and courteous at all times Additional Information Physical Aspects of Position (include but are not limited to): * Constant walking and standing during shift * May occasionally exert up to 25 pounds lift, carry, push, or pull objects Visa Requirements: Must have proof of valid U.S. work authorization. Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $34k-68k yearly est. 2d ago
  • Housekeeping Room Attendant

    Hilton Garden Inn Pittsburgh Area Beaver Valley/Jacksons Restaurant + Bar 4.5company rating

    Monaca, PA job

    Hilton Garden Inn Pittsburgh Area Beaver Falls in Monaca is looking for Housekeeping Room Attendants to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays, and paid training. Full and Part-time shifts available. As housekeeping room attendant, you are responsible for the cleanliness, arrangement and supply of guestrooms and to provide quality service during the guests stay by meeting and exceeding his/her expectations. Candidate must be able to work in a fast-paced environment. Availability for weekends and holidays is a must. We offer a competitive benefits package including Medical, Dental, Vision, PTO, Paid Holidays, 401k with match, Free Parking, UFC GYM Membership and Hilton Team Member Travel Discounts. Equal Opportunity Employer View all jobs at this company
    $23k-30k yearly est. 60d+ ago
  • Facilities Attendant

    Hilton Garden Inn Pittsburgh Downtown/Revel + Roost 4.5company rating

    Pittsburgh, PA job

    Hilton Garden Inn Pittsburgh Downtown adjacent to Market Square is looking for a Facilities Attendant to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays, and paid training. Full and Part-time shifts available. The Facilities Attendant is responsible for maintaining the cleanliness, safety, and functionality of the hotel's facilities, including common areas, restrooms, and back-of-house spaces. This role involves routine cleaning, minor maintenance tasks, and ensuring that all facilities are in excellent condition for guests and staff. Required Experience: General cleaning/minor maintenance experience preferred. High school diploma or equivalent Candidate must be able to work in a fast-paced environment. Availability for weekends and holidays is a must. Benefits: We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Employee Assistance Program, Paid Time Off (PTO), Paid Holidays, Paid UFC GYM Membership, Food & Beverage Discount, Paid Parking and Team Member Travel Perks/Discounts. Equal Opportunity Employer View all jobs at this company
    $18k-23k yearly est. 60d+ ago
  • Front Desk Supervisor

    Hilton Garden Inn Pittsburgh Downtown/Revel + Roost 4.5company rating

    Pittsburgh, PA job

    The Hilton Garden Inn Pittsburgh Downtown is looking for a Front Desk Supervisor to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training. The Front Desk Supervisor is responsible for assisting in the operation of the Front Desk department by providing the highest quality of service to the guest at all times and directing, and supervising desk team members. Provide outstanding guest service by providing the guest with assistance in any area necessary, answer phones, make reservations, check-in and check-out guests. Essential Functions of the position include, but are not limited to the following: Supervise and coordinate the activities of the front desk staff. Follow up on all guest requests and ensure that desk staff continues to learn the importance of excellent service. Train new hires in all aspects of the front desk Daily deposits Stock and replenish the Market/Pavilion, ensuring a neat appearance. Promote teamwork and team member morale. Ensure that all team members are adhering to front desk credit policies and procedures to minimize bad debt and rebates; do accurate bucket check and review credit reports. Work with sales department to coordinate group reservations room blocking and yield management decisions. Complete shift closing accurately, assisting cashiers in banking out if they experience minor difficulties. Act as manager on duty when necessary; have a sound knowledge of all emergency procedures. Provide assistance to other team members to contribute to the smooth operation of the department and the hotel. Perform all duties as required and other tasks as needed Required Skills: Highly organized, with strong oral and written communication skills Ability to work autonomously Outstanding people skills Trustworthy and results-driven Must be able to work in a fast-paced environment and available for all shifts. Education and Experience: GED/Diploma and 2 years of hotel experience. Previous supervisory experience strongly preferred. We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, UFC GYM Membership and Team Member Travel Perks/Discounts. Equal Opportunity Employer View all jobs at this company
    $27k-38k yearly est. 54d ago
  • Facilities Technician

    Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar 4.5company rating

    Canonsburg, PA job

    The Hilton Garden Inn Pittsburgh/Southpointe located in Canonsburg is searching for a Facilities Technician. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training. This position is responsible for care and cleanliness of all common areas as well as the preventative maintenance and care of the guest rooms. The position will provide an attractive, clean, safe and secure building by handling minor mechanical, maintenance, security and other matters regarding the hotel in a systematic manner. Essential Functions of the position may include, but are not limited to the following: Perform all assigned preventative maintenance work on guest rooms and equipment and record all the work done. Keep proper records and reports. Perform minor maintenance tasks in hotel. Maintain professional curb appeal. Follow all MSDS and OSHA requirements at all times. Keep all working areas clean and in orderly condition. Keep all tools and supplies secure and organized. Be prepared to clean sidewalks and entrances to the hotel of ice and snow, when necessary. Provide assistance to other team members to contribute to the smooth operation of the department and hotel. Including laundry, housekeeping, breakfast and front desk. Perform all duties as required and other tasks as assigned while following good housekeeping habits and safe work practices. Assist department in issuing and receiving all incoming projects. Complete any special cleaning projects as assigned. Deep cleaning carpets as scheduled. Polish, dust and shine surfaces. Clean glass indoors and throughout the hotel. Clean and wax appropriate floor surfaces. Act as an expeditor between the housekeeping department and housekeepers. Requirements: Minimum of 2 years general cleaning/maintenance experience preferred. Basic knowledge of maintenance preferred. Must be able to work in a fast-paced environment and available for all shifts. Trustworthy and results-driven Shifts include nights, weekends and/or holidays. Benefits: We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, Paid Parking, UFC GYM Membership, Food & Beverage Discount and Team Member Travel Perks/Discounts. Hilton and Piatt Hotel Group: Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. Enjoy competitive benefits, PTO, holidays and paid training. Equal Opportunity Employer View all jobs at this company
    $24k-35k yearly est. 20d ago
  • Cafeteria Cook

    Accor Hotels 3.8company rating

    Pittsburgh, PA job

    Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. Drawing from Pittsburgh's rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements. Job Description What You Will Be Doing: * Prepares food for daily lunch and dinner meal periods * Serves prepared food to employees * Has strong knowledge of properly storing, rotating and maintaining products * The ability to check and complete mise en place * Ensures café is kept stocked with ice and sodas * Ensure the café has an adequate amount of food for each service period * Ensures Café food is flavorful and healthy * Assists to ensure café in a clean and organized manner * Assists to ensures tables are clean and stocked with napkins and condiments * Remains in the café during peak hours to ensure a clean and full buffet * Work with the Chef team to minimize food waste and support sustainability initiatives * Carry out any other duties as may be assigned Qualifications Your Skills and Qualifications: * Previous Culinary experience is required; within banquets is an asset * The ability to learn correct station set up, cooking techniques and cleaning routines. * Constantly checks quality and quantities of mise en place. * Is a team player and willing to help when and wherever needed. * Able to work with cooks on maintaining walk-ins and shared areas * Excellent interpersonal skills, and able to communicate clearly * All tasks are completed with 100% attention to detail * Must have at least basic knife skills * Must be flexible and willing to work in all areas of the kitchen * This position requires open availability, including weekends and holidays Additional Information What is in it for you: * Competitive salary and flexible benefit plans * Generous PTO allowances * Employee rates at Accor properties in NCA region * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like WATCH Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines.
    $29k-33k yearly est. 22d ago
  • Rooms Division Manager

    Hilton Garden Inn Pittsburgh Southpointe/Jacksons Restaurant + Bar 4.5company rating

    Canonsburg, PA job

    The Hilton Garden Inn Pittsburgh Southpointe is looking for a Rooms Division Manager to join their team! Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. As Rooms Division Manager you will be responsible for managing and supervising all rooms related aspects of the hotel. This includes overseeing the front desk, night audit, housekeeping, and facilities teams. You will ensure that all departments are functioning efficiently and providing high-quality service to guests while maintaining the operational and service standards. The Rooms Division Manager plays a vital role in ensuring the smooth operation of the hotel, enhancing guest satisfaction, managing financial performance, and driving operational excellence. You will be leading and motivating the team to deliver exceptional service and achieve the hotel and Piatt Hotel Group's goals and objectives. Some duties of the Rooms Division Manager will include: Train associates and managers in each department. Ensuring exceptional guest experiences by establishing and maintaining high service standards, monitoring guest feedback, and taking appropriate actions to address any issues or concerns promptly. Conduct regular inspections, implement corrective actions when necessary, and ensure compliance with health, safety, and security protocols to ensure that the hotel meets or exceeds brand standards, as well as local and international regulations. Optimizing process by analyzing operational data, identifying areas for improvement, and implementing strategies to increase efficiency and productivity across all departments. Act as systems matter expert in all rooms related platforms (PEP, R&I, GRO, Quore in addition to others) Assist General Manager in times of emergencies or unforeseen situations. Work closely with General Manager, Revenue Manager and Sales Team to provide insights and recommendations based on industry trends, guest feedback, and market analysis. Promote teamwork and associate morale. Ensure that the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Assist with onboarding new employees, benefits enrollment, ensuring required training is assigned and completed. Resolve all service issues via written communication or phone calls to the complete satisfaction of hotel customers. Ensure billing is reconciled and follow accounting policies. Assist in the development of requests and budgets for CAPEX. Support other leadership team members and/or managers when needed. Required Skills: Highly organized, solid oral and written communication skills Ability to work autonomously and sell effectively Leadership skills Trustworthy and results-driven Working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams) Excellent business and analytical skills The ability to handle multiple tasks in a fast-paced business environment. Willingness to participate in community-driven events, charities, chamber of commerce and other local organizations. Education and Experience: High School diploma or equivalent Hotel supervisory experience required Minimum of 2 (two) years Front Office Manager experience Minimum of 1 (one) year in revenue management Hilton experience and systems experience preferred but not required Benefits: We offer a competitive benefits package including 401(k) with match, Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays, and Team Member Travel Perks/Discounts. Equal Opportunity Employer View all jobs at this company
    $37k-58k yearly est. 14d ago
  • Banquet Event Manager at Renaissance Pittsburgh Hotel/Heinz Hall

    Sage Hospitality Group 4.5company rating

    Pittsburgh, PA job

    **Why us?** It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch team. Take pride in providing inspired cocktails and menu choices to our guests at Heinz Hall. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. **Job Overview** Primary focus is on executing all aspects of events at Heinz Hall, where the hotel provides all food and beverage catering needs including bars and concessions during performances, meetings, social functions and catering. Manage banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Position is responsible for long and short term planning and day-to-day operations of the banquet section. Recommends policy and procedural changes. Implements and monitors and department's budget and manages expenses within approved budget constraints. **Responsibilities** Analyze banquet event orders, communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis. Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality. Supervise human resources in the banquet area to retain and motivate associates, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, recommend discipline and termination, as appropriate. **Qualifications** **Education/Formal** Training Minimum of high school diploma or equivalent. Experience One year minimum in concessions or hotel catering experience. **Knowledge/Skills** + Requires knowledge of general sales techniques. + Yield management experience required. + Requires highly developed customer service skills. Strong follow-up and guest satisfactions skills. + Understand and follow verbal/written instructions. + Work on more than one task at a time. + Develop strong internal and customer relationships. + Set and manage priorities and plan activities in advance. + Solve problems and make sound business decisions. + Respond to coaching, feedback and training. + Must be detailed oriented. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally. + Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally. + Mobility - ability to service clients on a moments notice, variable distances, 100%. + Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum). + Climbing stairs up to approximately 55 steps 3-5% of 10 hours **Benefits** The Perks Fully Loaded for Full Time Ambassadors: + Medical, Dental, & Vision Insurance + 401(k) with 100% Employer Match + Paid Vacation and Sick Time + Complimentary Employee Meals + Hotel Discounts (Both Marriott and Sage Portfolios) + Eligible for Referral Bonuses + Incentive Programs + Cell Phone Discounts **ID:** _2025-29762_ **Position Type:** _Regular Full-Time_ **Property** **:** _Renaissance Pittsburgh_ **Outlet:** _Hotel_ **Category:** _Catering & Events_ **Tipped Position:** _No_ **_Address_** **:** _107 6th St_ **_City_** **:** _Pittsburgh_ **_State_** **:** _Pennsylvania_ EOE Protected Veterans/Disability
    $43k-57k yearly est. 57d ago
  • Part-Time Sales Coordinator

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Pittsburgh, PA

    About Us SpringHill Suites Pittsburgh Bakery Square hotel is trendy and modern, located in the innovative lifestyle Bakery Square Complex in Pittsburgh's East End. SpringHill Suites Pittsburgh Bakery Square is just minutes to Carnegie Mellon University, University of Pittsburgh, Pittsburgh Zoo & PPG Aquarium, and RIDC Park. Whether you want to build a hospitality career or work your way through college, you can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities * Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. * Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. * Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. * Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. * Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. * Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic administrative knowledge such as business letters, formats, and telephone etiquette. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite. * Ability to follow written and verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $33k-40k yearly est. Auto-Apply 14d ago
  • PM Valet Attendant at Renaissance Pittsburgh Hotel

    Sage Hospitality Resources, LLP 4.5company rating

    Pittsburgh, PA job

    Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Join forces with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures. Responsibilities + Meet and greet all guests in all forms of transportation arriving at the hotel. + Assist guests with retrieving their luggage from vehicles. + Point out to guest and note existing vehicle damage on key tags in the appropriate space provided. + Assist Doorman in escorting guests and luggage into the lobby for registration. + Explain valet parking procedures and fees. + Give proper directions to registration area for check-in. + Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto. + Drive vehicles in a safe and efficient manner. + Give general directions and information. + Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities. + Professionalism and courtesy are to be extended at all times to guests, associates and vendors. + Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel. OTHER RESPONSIBILITIES + All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High School diploma or equivalent Experience None Knowledge/Skills + Must have general knowledge of basic customer service skills and be fluent in oral and written English. + Must have knowledge of local establishments, businesses and the surrounding community in general. + Must be able to drive automatic and manual vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see objects and people up close and at a distance. + Must be able to grasp handles, carry bundles and lift packages. + Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift. Environment Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position. Benefits The Perks: Fully Loaded + Medical, Dental, & Vision Insurance + 401(k) with 75% Employer Match + Paid Vacation and Sick Time + Complimentary Employee Meals + Hotel Discounts (Both Marriott and Sage Portfolios) + Eligible for Referral Bonuses + Incentive Programs + Cell Phone Discounts ID: _2026-30198_ Position Type: _Regular Full-Time_ Property : _Renaissance Pittsburgh_ Outlet: _Hotel_ Max: _USD $14.50/Hr._ Tipped Position: _Yes_ _Address_ : _107 6th St_ _City_ : _Pittsburgh_ _State_ : _Pennsylvania_ EOE Protected Veterans/Disability
    $14.5 hourly 7d ago
  • Banquet Server

    Hilton Garden Inn Pittsburgh Area Beaver Valley/Jacksons Restaurant + Bar 4.5company rating

    Monaca, PA job

    The Hilton Garden Inn Pittsburgh Area Beaver Valley is looking for Banquet Servers to join their team. Hilton is ranked #1 on Fortune's Best Companies to Work For in the U.S. list, offering exclusive global Team Member travel perks and discounts. This property is locally owned and operated by Piatt Hotel Group, an established, family-owned management group with a portfolio of newly constructed, renovated and well-maintained properties across Western PA. A career with Piatt Hotel Group offers pathways for new responsibility, career advancement and continuous learning for Team Members at every level. As a banquet server you will set up meeting rooms and ballroom for banquets, meetings, and other social functions. Provide food and beverage for functions and maintain and clean all meeting rooms. Replenish as needed or as ordered, pick up trash and wipe up spills. During a meeting, respond to all guest requests replacing supplies, as needed ensuring proper function of all equipment. When guests are on break, refresh the meeting room by placing clean glasses and fill water pitchers on tables and remove any soiled items. Keep banquet area clean and free from trash and food particles. Required Skills: Must be able to work in a fast-paced environment and available for all shifts. Ability to work autonomously and sell effectively Outstanding people skills Trustworthy and results-driven May include nights, weekends and/or holidays. Knowledge of beer, wine & spirits Part-time Team Members are eligible for 401k with match, a food and beverage discount and Hilton team member travel benefits. Equal Opportunity Employer View all jobs at this company
    $19k-27k yearly est. 60d+ ago
  • FULL-TIME Houseperson/Facilities 3P-11P

    Concord Hospitality 4.3company rating

    Pittsburgh, PA job

    Now Hiring: Houseperson to assist Housekeeping Department Housekeeping is the perfect department for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self- managed work situation. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Are you right for a Houseperson role? Helpful by nature, with a watchful eye, you're happiest in motion. Upon arrival, you scan the area to see what needs attending. You enjoy tidying up and making sure everything's in its place. You pitch in to help housekeeping with heavy lifting and attend to guest needs. And you love saving the day when you find that missing treasure, whether expensive valuable or precious sentiment. As the Houseperson, you will * Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. * Coordinate and help housekeeping with heavy lifting and priority requests. * Use your watchfulness to report missing or found articles and any sign of damage or needed repair. * Be graciously attentive to guests, answering questions and getting additional help when it's needed. Fundamentals Prior housekeeping experience is helpful. The ability to communicate effectively in Basic English is required. The ability to operate a vacuum, floor buffer, carpet cleaner and pressure washer is expected. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Complimentary Hotel Room Night Program - Receive 7 free nights a year Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
    $48k-83k yearly est. 31d ago
  • Part-time Night Auditor

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Pittsburgh, PA

    About Us At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $28k-33k yearly est. Auto-Apply 8d ago
  • Steward at The Renaissance Pittsburgh Hotel

    Sage Hospitality Group 4.5company rating

    Pittsburgh, PA job

    **Why us?** When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! Enliven your senses by joining forces with this top-notch culinary team. Enjoy working with fresh, local ingredients and inspired menus to provide a journey to our guest's palette. We have not one, but two kitchens to service our full Catering, Braddock's Rebellion Restaurant, StreetSide Bar, In-Room Dining, and Concierge Lounge. There are many moving pieces to the operation. With a passion for food, knife skills, and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. **Job Overview** Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. **Responsibilities** + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. **Qualifications** **Education/Formal Training** None **Experience** None **Knowledge/Skills** + Must have basic knowledge of dishwashing. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. **Environment** Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. **Benefits** The Perks Fully Loaded for Full Time Ambassadors: + Medical, Dental, & Vision Insurance + 401(k) with 100% Employer Match + Paid Vacation and Sick Time + Complimentary Employee Meals + Hotel Discounts (Both Marriott and Sage Portfolios) + Eligible for Referral Bonuses + Incentive Programs + Cell Phone Discounts **ID:** _2025-29847_ **Position Type:** _Regular Full-Time_ **Property** **:** _Renaissance Pittsburgh_ **Outlet:** _Hotel_ **Category:** _Culinary_ **_Address_** **:** _107 6th St_ **_City_** **:** _Pittsburgh_ **_State_** **:** _Pennsylvania_ EOE Protected Veterans/Disability
    $24k-29k yearly est. 48d ago
  • Starbucks Barista

    Accor Hotels 3.8company rating

    Pittsburgh, PA job

    Fairmont Pittsburgh, a 4 diamond LEED certified luxury hotel, is located at the heart of Pittsburgh's business, cultural and retail hub. Fairmont Pittsburgh offers superb and distinctive guest services and accommodations in a luxury setting. Drawing from Pittsburgh's rich history, fl.2 showcases a wide selection of local beers, craft cocktails, and an elevated Modern American menu with unique signature items that have the power to transform guests into regulars. Vibrant and inviting, the restaurant and bar offers a space that allows for an open, airy atmosphere with a modern framework incorporated with architectural elements. Job Description You'd make a great barista if you: * Consider yourself a "people person," and enjoy meeting others. * Love working as a team and appreciate the chance to collaborate. * Understand how to create a great customer service experience. * Have a focus on quality and take pride in your work. * Are open to learning new things (especially the latest beverage recipe!) * Are comfortable with responsibilities like cash-handling and store safety. * Can keep cool and calm in a fast-paced, energetic work environment. * Can maintain a clean and organized workspace. * Have excellent communications skills. Qualifications Your experience and skills include: * Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation * Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays * Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation * Engage with and understand our customers, including discovering and responding to customer needs through clear and pleasant communication * Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients * Available to perform many different tasks within the store during each shift Additional Information What is in it for you: * Competitive salary and flexible benefit plans * Generous PTO allowances * Employee rates at Accor properties in NCA region * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Our Commitment to Diversity & Inclusion Fairmont Pittsburgh is an equal opportunity employer. We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines.
    $24k-30k yearly est. 15d ago
  • Massage Therapist

    Accor North America, Inc. 3.8company rating

    Pittsburgh, PA job

    RESPONSIBILITIES Reporting to the Health Club & Spa Manager, the incumbent will: Adhere to the Spa Policy & Standard Operating Procedures Perform massage and body treatments in a safe, professional and hygienic manner Act as an ambassador for the spa Massage Therapist, Therapist, Treatment, Hotel, Healthcare
    $34k-68k yearly est. 2d ago
  • Line Cook- Breakfast Cook Full time Compensation $16.00-19.20

    Concord Hospitality 4.3company rating

    Moon, PA job

    This is a great opportunity to bring your culinary skills to one of North America's fastest-growing hospitality companies-Concord Hospitality Enterprises. As a Hotel Line Cook, you will tempt the palettes of our guests with your attention to detail in presentation, quality, and safe serving temperatures. Responsibilities: * Prepare food of consistent quality by following brand recipe cards. * Properly document all food containers and adhere to rotation standards per SOP. * Practice safety standards at all times to maintain a safe work environment. * Report to work in a clean uniform, on time, and ready to serve. * Cook orders with attention to guest requests and special needs in a positive manner. * Be proactive with ordering, pars, food preparation, and equipment upkeep to eliminate service obstacles. Qualifications: * Prior culinary or kitchen experience preferred. * Strong knowledge of food safety and sanitation standards. * Ability to work efficiently in a fast-paced environment. * Excellent organizational and communication skills. * Flexibility to work varied shifts, including weekends and holidays. * Commitment to guest satisfaction and teamwork. Benefits (Full-Time Associates Only): * Competitive wages * Medical, dental, and vision insurance * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Join Concord? Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. We value work-life balance, diversity, and a commitment to providing the best customer service and quality accommodations in every market we serve. Built on five cornerstones-Quality, Integrity, Community, Profitability, and FUN!-our associates proudly cheer: "We Are Concord!" We support diversity and inclusion through our mission to be a Great Place to Work for All.
    $26k-31k yearly est. 30d ago
  • Night Auditor

    HEI Hotels & Resorts 4.3company rating

    HEI Hotels & Resorts job in Pittsburgh, PA

    About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $28k-33k yearly est. Auto-Apply 20d ago

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