This full-time position offers flexible work hours and ample opportunities for advancement into management roles.
You will work remotely to serve clients and offer valuable advice and protection to individuals and their families.
What We Offer:
· Remote, work from home career.
· Average first-year earnings of $69K commission + bonuses.
· Life-long residual income through renewals.
· Unionized position with stock options.
· Excellent benefits package - medical, dental, and prescription coverage.
· Exceptional training with experienced managers.
· High-quality leads provided: no calling family or friends.
· Flexible hours: this is a fulltime career, but you can choose when you work.
· Opportunities for advancement and recognition as we promote from within.
· Dynamic Team Environment: Our virtual workplace thrives on a vibrant team. atmosphere. While this position is remote, you will have lots of support.
Qualities We Value:
· Willingness to learn and be coached as we provide comprehensive training.
· Outgoing and Friendly Personality: a positive and approachable demeanor.
· A strong desire to help others: provide valuable advice and services.
· Effective Communication Skills: your ability to connect with others is crucial.
· Sales or customer service experience is advantageous but not mandatory.
Your Qualifications:
· Laptop or computer with camera is required.
· Possession of, or willingness to obtain an insurance license.
· Basic computer literacy is essential.
· Primary residence in Canada or USA: you must reside in North America to be eligible.
Your Job Responsibilities:
· Contact the leads we provide to schedule virtual meetings with clients.
· Present benefit programs to enroll new clients and cultivate relationships with them.
· Collaborate with your manager to define clear objectives and goals, then achieve them through dedicated effort and determination.
$20k-27k yearly est. 3d ago
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Work from Home - Need Extra Cash??
Launch Potato
Remote job in Clarksville, IN
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 15d ago
Data Entry Product Support - No Experience
Glocpa
Remote job in Shively, KY
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25/hr. and $45/hr., depending on the In-Home Usage Test project. No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
Online Consumer Panels America is a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties:
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements:
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary.
Benefits:
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
$25 hourly 15d ago
Work from Home - Need Extra Cash??
Launch Potato
Remote job in Jeffersonville, IN
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$21k-40k yearly est. 1d ago
Work From Home - Client Support Manager
Global Elite Empire Consultants
Remote job in New Albany, IN
Join a fast-growing, tech-driven organization looking for innovative individuals to help take the team to the next level. Typical day-to-day tasks include:• Conducting virtual consultations with clients.• Assessing clients' needs and imparting knowledge on solutions.• Cultivating lasting client relationships through consistent, periodic check-ins.• Completing related administrative tasks (like note taking, appointment setting, etc.) as needed.
Incentives include but not limited to:• No cold calling• Qualified lead program• Advancement based on performance• Weekly pay• Renewals• Mentorship and complete training• Industry leading tools and technology access• Work from home (web conference-based presentations)
Looking for candidates who hold the below characteristics:Passionate. Competitive. Motivated. Dependable. Hardworking. Adaptable. Flexible. Coachable.
If you are a hard-working, motivated team player, this may be an opportunity for you!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$41k-74k yearly est. Auto-Apply 5d ago
Board Certified Behavioral Analyst (BCBA) - Sign On Bonus
Associates In Pediatric Therapy 3.3
Remote job in Clarksville, IN
Full-time, Part-time Description
Making a difference and helping kids shine, one session at a time.
At
Associates in Pediatric Therapy (APT)
, we don't just offer therapy, we build brighter futures through compassionate, individualized care. As a BCBA with APT, you'll be part of a dynamic, supportive team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).
$5000 sign on bonus for full-time BCBA (new hires)
Flexible work from home opportunities!!!
What Makes APT Different?
We do things differently, and it shows. We are not your typical 40 hour a week ABA programming, we specialize in:
Focused ABA Model = Compassion over quantity
Low BCBA-to-RBT Ratios = More support, less burnout
Client-Focused Care = No cookie cutter plans
Diverse Caseloads = Avoiding a “one-size-fits-all” approach
ABA Friendly EMR = Less time manually updating goals, no need to copy and paste with our templates
Family-First Mindset = We care for the whole child
Run by Clinicians = You're never just a number here, our therapists take pride in what they do
Why You'll Love It Here:
Flexible Schedules: Because life outside of work matters, too, work from home is available to you at APT!
Bonuses + Growth Opportunities: Your work is valued, and your goals matter.
Amazing Benefits: Health, dental, vision, 401(k) match, PTO, life & disability insurance - we've got you covered.
Clinician Run Company: You'll be supported by people who get the work you do.
Whole-Person, Neurodiversity-Affirming Care: We don't believe in cookie cutter therapy.
What You'll Do:
As a BCBA at APT, you'll take the lead in building customized, compassionate treatment plans that empower kids to communicate, connect, and thrive in their everyday lives.
We know each day may be different, but you can expect a typical day to include:
Supporting and mentoring RBTs and BCaBAs
Developing and implementing personalized behavior plans (APT uses NET, or, child-led therapy)
Providing hands-on modeling and occasional 1:1 therapy
Collaborating and communicating with families, caregivers, and therapy teams to develop and provide resources
Documenting care, treatments, and billing using the Raintree EMR system
Work in partnership with OT, PT, ST and make appropriate referrals for additional therapies, as needed.
Provides direct 1:1 care for a small portion of expected billing hours to model appropriate implementation of ABA strategies.
Celebrating progress and making therapy fun!
Requirements
What We're Looking For:
Master's degree in a related field
Active BCBA certification (required)
Active state license as a Licensed Behavior Analyst (LBA)
A passion for helping kids grow through individualized, affirming care
An individual who thrives on being part of a team, working alongside other disciplines, as needed
A collaborative spirit and a love for kids and collaboration
Hear from our amazing team and see what it's like to work at APT:
Watch the Video --->
13 Common ABA Questions Answered by APT BCBAs:
********************************** F7L306LHU
APT Benefits & Perks:
Health, Dental, and Vision Insurance?
100% Company Provided Life Insurance?
Company Provided Professional Liability Insurance?
Disability Insurance?
Paid Time Off?
401(K) Match?
APT is an ACE provider for CEUs - 8 hours of free CEUs for BCBAs
Flexible Schedule?
Bonuses?
Opportunities for Advancement?
And so much more!?Read the full list at **************************
Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
$67k-89k yearly est. 9d ago
Entry- Level Customer Service Representative - Work from Home
Turbotax
Remote job in Jeffersonville, IN
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$27k-35k yearly est. 15d ago
Marketing Representative - Southeast Indiana
Auto-Owners Insurance 4.3
Remote job in New Albany, IN
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 5 days per week.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Marketing Representative to join our team. Candidates are required to live in or near the counties of Greenfield, Shelbyville, Columbus, Madison, New Albany, or Jeffersonville. The position requires the person to:
Travel regularly to agencies throughout assigned territory to generate business, conduct training, and perform all essential marketing functions.
Communicate marketing plans to agents to ensure the expanded use of Company products and services that will provide profitable growth.
Assist agents' advertising and promotion activities.
Prospect and recommend the appointment of new agencies.
Prepare daily marketing activity reports for management.
Learn various insurance coverages and contracts along with Company philosophy and procedures, in order to make sound decisions.
Analyze loss experience, financial conditions and physical characteristics of risks.
Communicate with company associates, independent agents, CSRs and other insurance service organizations effectively and clearly.
Desired Skills & Experience
Bachelor's degree or equivalent experience.
A minimum of 3 years of property/casualty insurance experience with personal and commercial line coverages.
Ability to organize data, multi-task and make decisions independently.
Above average communication skills (written and verbal).
Ability to resolve complex issues.
An interest in developing product knowledge through participation in approved educational programs.
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-BK1 #LI-Hybrid
$34k-50k yearly est. Auto-Apply 39d ago
Remote Manager in Training- CS/Sales
Global Elite Group 4.3
Remote job in Fort Knox, KY
Join Our Team as a Sales Manager - Work from Anywhere! Are you an experienced and motivated individual looking to elevate your career in customer service and sales management? Look no further! We are currently seeking a dynamic Manager to join our remote team and be a driving force in our success.
• Work from Anywhere: Embrace the freedom of a flexible schedule and the ability to work from the comfort of your own home. Whether you prefer a cozy coffee shop or your favorite corner at home, the choice is yours! • Health Insurance Reimbursement Plan: Your well-being matters! We've got you covered with a health insurance reimbursement plan to ensure you have access to the care you need. • No Cost Leads: Say goodbye to lead generation expenses! We provide you with a steady stream of high-quality leads, allowing you to focus on what you do best - building relationships and closing deals. • No Cost Mentorship from Day One: Our commitment to your success starts from the moment you join. Benefit from mentorship programs at no extra cost, providing you with guidance, support, and invaluable industry insights.
Your Role: • Lead and Inspire: Motivate and guide a team of dedicated customer service and sales professionals to achieve and exceed targets. • Work Smarter: Leverage cutting-edge technology to streamline processes, making your work efficient and effective. • Build Relationships: Foster strong relationships with clients and team members alike, ensuring a positive and collaborative work environment. • Drive Results: Take charge of sales initiatives, implement strategies, and contribute to the overall success of our organization.
Qualifications: • Experience Matters: Proven experience in customer service and sales management is a must. • Self-Motivated: Thrive in a remote work environment, taking initiative and ownership of your responsibilities. • Innovative Thinker: Embrace new ideas and approaches to elevate team performance. • Tech-Savvy: Comfortable with technology and tools that enhance virtual collaboration and productivity.
If you are ready to take the next step in your career, apply now and join a team that values your expertise and rewards your dedication. We believe in work-life balance, professional growth, and the power of a supportive community.
Discover the possibilities with us! Apply today!
$46k-72k yearly est. Auto-Apply 60d+ ago
Sales Associate - Remote | Training Provided | 100% Commission
Anderson Johnson Agency LLC
Remote job in New Albany, IN
Job Description
About the Opportunity: Join a growing team in the life insurance industry. We're looking for individuals who are motivated, adaptable, and willing to learn. Licensed or not, we'll give you the mentorship and resources to succeed.
What You'll Do:
Work remotely within the U.S.
Assist clients who requested life insurance information (no cold calls)
Match families with coverage options from trusted carriers
Help clients protect their future and loved ones
Agency-building opportunities for those interested
What We Offer:
Full training and mentorship provided
Guidance for candidates who need licensing
Work flexible hours, part-time or full-time
Commission-based income with daily pay
Bonus structure and performance rewards
Leads, resources, and team support
Compensation (Commission Only):
Part-Time: $1,500-$3,000/month
Full-Time: $3,000-$7,000+/month
What We're Looking For:
Teachable and motivated individuals
Strong communication and interpersonal skills
Comfortable working independently
Willing to complete state licensing process (assistance provided)
Requirements:
U.S. residents only, age 18+
Able to pass a background check
Must have internet, computer, and phone
⚠️
Earnings not guaranteed. Results vary by individual and effort.
Apply Now:
Apply today for details and to receive a short video overview.
Requirements
Requirements:
Must be 18 years or older
U.S. resident (currently hiring in the U.S. only)
Must be able to pass a background check
Willing to obtain a Life & Health insurance license (we help with this)
Comfortable working remotely with internet access
Strong communication skills
Self-motivated and coachable
Benefits
Benefits:
Remote work - work from anywhere
Flexible schedule - set your own hours
No income cap - performance-based pay
Access to warm leads - no cold calling
Daily pay from top-rated insurance carriers
Bonus structure available
Licensing support for new agents
Team mentorship & leadership development
Potential to grow your own agency
$1.5k-3k monthly 8d ago
Power Platform Admin
Insight Global
Remote job in New Albany, IN
Insight Global is seeking a Power Platform Administrator to support and mature the Microsoft Power Platform environment for an enterprise organization. This role is responsible for the day to day governance, security, and optimization of the Power Platform ecosystem, ensuring solutions are scalable, compliant, and aligned with organizational standards. The Power Platform Administrator will manage environment strategy across development, sandbox, and production tiers, while enforcing Data Loss Prevention (DLP) policies and connector governance to protect organizational data. In this role, you will partner closely with IT, security, and business stakeholders to define architectural standards, oversee solution risk, and support platform adoption through the Center of Excellence (CoE). You will also monitor platform usage, licensing, and capacity to drive cost efficiency and provide reporting insights to leadership. This position offers the opportunity to have a meaningful impact on platform strategy, governance maturity, and long term success while enabling teams to innovate safely and effectively. Ideally we are looking for someone to work on-site in New Albany, but this position can also be fully remote for the right candidate. The salary is $100k.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
-5+ years of experience in enterprise IT, application governance, or platform administration roles.
-3+ years of hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI, RPA).
-Proven experience in governance and compliance frameworks, including Data Loss Prevention (DLP) policies and security standards.
-Experience developing and implementing platform strategies, architectural patterns, and ALM frameworks.
-Familiarity with environment management, licensing optimization, and capacity planning. -Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or a related field.
-Microsoft Power Platform certifications such as PL 900, PL 100, PL 200, PL 300, or PL 400
$100k yearly 2d ago
EV/Hybrid Auto Technician
Heritage Ford
Remote job in Corydon, IN
Heritage Ford, located in Corydon, Indiana, is seeking a skilled and experienced Ford Certified Technician to join our team. As a Certified Technician, you will be responsible for diagnosing, repairing, and maintaining Ford vehicles in accordance with factory standards and guidelines.
EV/Hybrid Auto Technician Benefits:
Up to $1,500 Signing Bonus
Competitive compensation range of $32 to $42 per hour (based on experience and work classification)
Healthcare benefits package including medical, dental, and vision insurance
401(k) retirement plan
Paid vacation and holidays
Paid training
EV/Hybrid Auto Technician Responsibilities:
Performing automotive repairs and maintenance
Diagnosing and troubleshooting concerns/symptoms
Following factory guidelines and specifications for repairs and service
Accurately documenting repair orders
Ensuring a high level of workmanship
Maintain the work area in a clean and orderly condition
Follow prescribed safety regulations.
EV/Hybrid Auto Technician Requirements:
Ford EV and Hybrid certified
Strong knowledge and understanding of Ford vehicle systems
Ability to use diagnostic equipment and computer systems
Excellent diagnostic and troubleshooting skills
Good communication and writing/typing skills required
Strong teamwork skills
Willing to submit to a drug screen & background check
Valid driver's license free from major interactions required
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$32-42 hourly Auto-Apply 60d+ ago
Case Manager / Patient Advocate (non-clinical)
Pharmacord
Remote job in Jeffersonville, IN
Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit **************** A typical day in the Case Manager / Patient Advocate (non-clinical) role will include ownership of your patients cases from initiation to closure to include; benefit investigations, prior authorizations / denial appeals, determining financial qualifications for assistance programs and assisting patients or other callers/stakeholders through resolution (via email, inbound/outbound calls and using our patented technology, Lynk) by using your critical thinking skills and your knowledge of the program and industry rules and standards. This role requires a high level of ownership, attention to detail and patient focus and will put your problem-solving skills to the test! Key Responsibilities: The responsibilities include, but are not limited to the following:
Relationship Management
Builds trusted relationships with patients, prescribers, client stakeholders through proactive communication, timely and accurate execution of deliverables and demonstrated relentless passion for helping patients
Manages all relationships in a manner that adheres to healthcare laws and regulations
Communications
Performs program welcome calls to patients
Performs post Benefits Investigation calls to patients and physicians explaining coverage options
Manages all client inquiries unable to be determined by client through reporting
Manages HCP inquiries, as applicable, pursuant to business rules
Inbound Call Management
Manages inbound calls as directed by the program-approved FAQs
Triage patients to internal or external resources as appropriate
Personalized Case Management
Provides personalized case management to patients and HCPs including outbound communication to HCPs and patients to communicate benefit coverage and next steps in obtaining coverage
Leverages electronic tools to identify benefits and payer coverage; completes manual benefit investigation as needed
Identifies and communicates patient's plan benefit coverage including the need for prior authorization, appeal, tier exception, and/or formulary exclusions
Uses electronic resources to obtain benefit coverage outcome and if needed, outbound call to payers and HCPs to follow up on proper submission and/or outcome
Coordinates nurse teach with field-based nurse educators, as applicable to program
Supports adherence services through coordination of nurse follow up, as applicable to program
Identifies peer support resources for patients
Coordinates shipment of product through patient assistance program and/or bridge program from the PharmaCord pharmacy
Proactively communicates needs for reverification of prior authorization or re-enrollment for patient assistance program
Reports adverse events, Product complaints, special situation reports and/or medical inquiries received in accordance with SOPs and the Business Rules
Documents all activities within the PharmaCord Lynk system in accordance with business requirements
Utilize Valeris' values as the driving force behind the team's success
On time adherence to training deadlines for all corporate policies and procedures
Ensure all SOPs are followed with consistency
Perform additional tasks or projects as assigned
Qualifications: Successful candidates possess the following personal attributes:
Detail oriented
Professional telephone etiquette
Self-awareness of your own emotions and the potential impact on others
Basic computer knowledge
Ability to multitask effectively
Ability to recognize emotions and their effects
Sureness about self-worth and capabilities
Manage disruptive impulses
Maintain standards of honesty and integrity
Takes responsibility for performance
Adapts and handles change with flexibility
Is innovative and open to new ideas
Achievement driven; constant striving to improve or to meet a standard of excellence
Aligns with the goals of the group or organization
Ready to take initiative and act on opportunities
Be optimistic and pursue goals persistently despite obstacles and setbacks
Be service oriented and anticipate, recognize and meet needs of others, including patients and care partners
Clear and concise communication
Positive attitude!
Bachelor's degree strongly preferred or equivalent experience required
Customer service and healthcare industry experience is preferred but not required
Ability to work an 8.5-hour shift between 8 am to 9 pm, Monday to Friday required
Bi-lingual skills in Spanish and English are a plus.
Remote work eligibility is subject to all work from home criteria met and based on business need
Physical Demands & Work Environment:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
Although very minimal, flexibility to travel as needed is preferred.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Why Work for Valeris: We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer. Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @Valeris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @Valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
We will never request your bank account information at any stage of the hiring process.
We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at *******************
#INDCMPA
$30k-46k yearly est. 60d+ ago
Work-at-Home Data Analyst
Focusgrouppanel
Remote job in Jeffersontown, KY
Work at home position for job seekers from virtually any work background who are interested in part-time, side gigs, micro jobs, work from home jobs and remote telecommute jobs.
We're looking for folks who want to earn weekly doing something strictly online and with maximum flexibility.
This is a great way to earn extra money in your spare time by working at home! For more information apply to our job posting and then look for email to apply to our online site. * You must apply online additionally.
Benefits
Work when you want.
Earn serious cash working part time or full time.
Learn new skills that you can take anywhere.
Ditch the commute & the high gas prices
No degree required
Supplement your existing job. No need to quit your current job, unless you really hate it.
We provide training and tools to help you succeed in this industry
Excellent gig for Stay at home moms, retired folks, disabled people and anyone looking to learn how to make income online.
Much more...
Remote work from home skills could include:
Typing 25+ words per minute
You enjoy data entry work and can perform the work from your home or location of choosing (remote work from home job)
Computer with internet access
It is crucial that you be self-motivated and able to follow explicit directions to begin working from home
Self Motivated - you must be 100% able to commit to working with little supervision
Work from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS
Ready to get started? Apply today and start earning as quick as today.
Thanks for checking us out and we look forward to helping you achieve your goal of earning extra side income.
As a reminder the folks who work with us come from a wide variety of backgrounds like customer service representative, administrative assistant, health care workers, human resources, warehouse workers, car delivery drivers, remote work from home professionals, and many more.
$48k-67k yearly est. Auto-Apply 60d+ ago
Continuous Improvement Manager 1
Arvato Bertelsmann
Remote job in Shepherdsville, KY
The Continuous Improvement Manager is responsible for driving improvement of processes and systems across multiple sites. This position will provide leadership, planning, process development, and Lean implementation coaching. to meet strategic goals and objectives as defined by site leadership. Responsible for leading overall activities executed in coordination with other site based Continuous Improvement Coordinators to collectively improve operational excellence and achieve our overall goals as an organization.
YOUR TASKS Organize
* Confers with management teams across multiple sites to align all continuous improvement goals and objectives.
* Identify areas with other functional leaders, employees, and customers to develop significant lean opportunities for improvement throughout the organization.
* Network with internal/external resources to bring best practices to lean projects and the organization.
* Develop, communicate and deliver training materials for Lean processes and principles, as well as other training materials as necessary.
* Provide education and mentoring to employees on Lean principles and techniques.
* Facilitates and leads the continuous improvement process by identifying training needs and providing training in problem solving methodology, Kaizen, A3 Problem Solving, Value Stream Mapping, etc.
* Ensure open communication throughout the site by keeping management informed of Project status and ensuring coordination of Lean activities.
* Manage the development and maintenance of methods and systems for measuring to ensure that Project goals, objectives and metrics are being met and maintained.
Plan
* Engage, educate and inspire the site leadership teams to identify and document meaningful short and long term goals. Utilize Lean-Six Sigma methodologies to inspire action in order to meet those targets and overall performance expectations. This includes working with key leadership both functionally and strategically to drive overall improvements in specific areas.
* Create metrics, deployment goals, and objectives to drive accountability throughout the organization.
* Lead the implementation of Lean programs from inception to completion.
* Manage the planning, facilitation and completion of Lean projects to support cost reduction objectives.
* Provides input and feedback to key leadership positions about process improvement opportunities.
Direct
* Lead efforts to develop and deliver training.
* Evaluates the performance or ability of employees to understand and apply lean principles.
Maintain
* Monitor activity level of continuous improvement teams and team champions; alert management of additional support needed to achieve desired results.
* Maintains current knowledge of lean performance principles and practices and keeps the organization informed.
* Organizes, plans and delivers updates on the status of projects managed.
* Models and leads operational excellence by example, visibly demonstrating leadership/change management behaviors.
YOUR PROFILE To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Education and/or Experience: Bachelor's or master's degree (B. A.) from four-year college or university in logistics, industrial or project engineering disciplines. A graduate degree in business or MBA would be beneficial. A minimum 5 years' field experience with 2-3 years in a management or leadership role. Strong knowledge and expertise in leading cross functional, multi-site change management initiatives. Experience in organizing, planning a facilitating improvement activities such as Kaizen and Value Stream Mapping events. Ability to coach, mentor and train a team or individuals in a hybrid/remote work environment.
* Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
* Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
* Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
* Computer Skills: To perform this job successfully, an individual should have knowledge of the basic Microsoft Office stack. Elevated capabilities in Excel are preferred.
* Enthusiastic about Continuous Improvement with the ability to inspire and motivate others. A positive and forceful character, able to get and develop the best out of people through motivation and coaching. Very resilient, able to facilitate and support opposing views to provide a win-win for all parties. Well organized and self-motivated, practical, numerate and literate (good communication all round). Capable of handling a diverse range of initiatives and work with a diverse workforce
* Lean experience required. Fully versed in TQM techniques
* Demonstrated ability to coach individually or in small groups/teams, manage projects (multiple projects) and apply conflict management skills
* Strong leadership, interpersonal, and communication skills (both verbal and written)
* Ability to achieve results through other people and departments, with good presentation and communication skills
* Strong multi-tasking capabilities, able to prioritize and manage different projects
* Problem solving skills and the ability to apply them in a team context
* Ability to objectively observe, reflect and conclude
* Black Belt or Green Belt training preferred
* At least 1 year experience of working with companies in High-Tech
* Minimum of 1 year of SAP experience
* Working knowledge of warehousing, transportation and customer clearance fundamentals
* Bilingual English/Spanish
* Ability to work Monday- Friday, 8am- 5pm
* Ability to travel as needed
* Ability to commute or relocate to 2500 Export Drive, Louisville, Kentucky 40219
WE OFFER
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
$51k-71k yearly est. 60d+ ago
Pharmacy Technician - Data Entry (4+ Month Hybrid Contract)
Tews Company 4.1
Remote job in Charlestown, IN
Hybrid Pharmacy Technicians Needed in Charlestown, IN! 4+ Month Contract Monday - Friday 8:30 AM-5:00 PM Tews Company is proud to partner with a nationally recognized healthcare organization that's dedicated to making a difference in the lives of patients.
We're seeking a Pharmacy Technician - Data Entry who thrives in a fast-paced, team-oriented environment and takes pride in delivering exceptional accuracy and care.
Under the supervision of the Pharmacy Manager, the Pharmacy Technician - Data Entry ensures prescriptions are processed accurately, efficiently, and in compliance with all regulations. This role supports timely, safe delivery of medications to patients nationwide.
Qualifications
High school diploma or equivalent
Active Indiana Pharmacy Technician Registration
Age 18+ (state requirement)
1+ year of pharmacy or specialty pharmacy experience preferred
PTCB or equivalent national certification preferred
Required Skills
Knowledge of pharmacy and medical terminology, including sig codes
Strong computer skills and experience with pharmacy systems
Excellent attention to detail and ability to perform repetitive tasks
Strong communication, organization, and time management skills
Reliable, team-oriented, and able to thrive in a fast-paced environment
Key Responsibilities
Verify and enter prescription details (patient, prescriber, medication, dosage, refills)
Review completed prescriptions for accuracy and completeness
Maintain accurate records while adhering to HIPAA and privacy regulations
Identify and resolve discrepancies, duplicate orders, and processing delays
Collaborate with pharmacy teams to support efficient order fulfillment
Maintain an organized and compliant work environment
$29k-33k yearly est. 1d ago
Remote Outbound Sales Representative
Onemci
Remote job in Fort Knox, KY
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are looking for Outbound Sales Representatives to support a variety of projects while representing some of the most recognizable brands in the world. In this role, you will make outbound calls to prospective customers and upsell existing products and services while providing excellent customer service. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
-------------- POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound contacts in a courteous, timely, and professional manner.
Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
Listen to customers, understand their needs, and resolve customer issues.
Research systems to find missing information; coordinate with other departments to resolve issues as applicable
Utilize systems and technology to complete account management tasks.
Accurately document and process customer orders in appropriate systems.
Follow all required scripts, policies, and procedures.
Comply with requirements surrounding confidential information and personal information.
Escalate customer issues to the appropriate staff and managers for resolution as needed.
Attend meetings and training and review all new training material to stay up to date on program knowledge, systems, and process changes.
Adhere to all attendance and work schedule requirements.
STANDARD QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years of age or older
High school diploma or equivalent
Excellent organizational, written, and oral communication skills
The ability to type swiftly and accurately (20+ words a minute)
Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
Basic understanding of Windows operating system
Highly reliable with the ability to maintain regular attendance and punctuality
The ability to evaluate, troubleshoot, and follow-up on customer issues
An aptitude for conflict resolution, problem-solving, and negotiation
Must be customer service oriented (empathetic, responsive, patient, and conscientious)
Ability to multi-task, stay focused, and self-manage
Strong team orientation and customer focus
The ability to thrive in a fast-paced environment where change and ambiguity prevalent
Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
State or Federal work experience
CONDITIONS
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
COMPENSATION, BENEFITS, INCENTIVES, AND REWARDS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
$29k-55k yearly est. Auto-Apply 60d+ ago
Remote Oncology Certified Registered Nurse (OCN - RN) Case Manager
Pharmacord
Remote job in Jeffersonville, IN
Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit **************** As an Oncology Registered Nurse (RN) Case Manager you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Oncology Registered Nurse (RN) Case Manager will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience. Key Responsibilities: The responsibilities include, but are not limited to the following:
Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition.
Have primary goals that include:
Enable patients by providing them with information and education about:
their prescribed therapy and course of treatment, fairly balanced with benefits and known side effects per manufacturer product information
proper administration and dosing of prescribed therapy
calling and working with the patient's insurance payer to determine coverage benefits, anticipated out-of-pocket costs associated with their therapy and resources for financial assistance, where applicable based upon needs communicated by the patient
support to help better manage the stress involved in their diagnosis.
Empower the patient to participate in their personal care process by triaging the patient to support for other non-program needs such as social or other intervention programs.
Reporting of Adverse Events/ Product Complaint received in accordance with SOP and good manufacturer practices
Other duties as assigned by management
Utilize Valeris' values as the driving force behind the team's success
On time adherence to training deadlines for all corporate policies and procedures
Ensure all SOPs are followed with consistency
Perform additional tasks or projects as assigned
Qualifications: Successful candidates possess the following personal attributes:
Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition
Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms
General computer skills
Able to adapt to changing work assignments
Be service oriented and anticipate, recognize and meet the needs of others
Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians
Ability to multitask effectively
Ability to recognize emotions and their effects
Sureness about self-worth and capabilities
Manage disruptive impulses
Maintain standards of honesty and integrity
Take responsibility for performance
Be adaptable and handle change with flexibility
Be innovative and open to new ideas
Achievement driven; constantly striving to improve or to meet a standard of excellence
Align with the goals of the group or organization and communicate effectively within the group
Ready to take initiative and act on opportunities
Be optimistic and pursue goals persistently despite obstacles and setbacks
Registered Nurse licensed in the state of Indiana or Kentucky.
2-3 years of oncology nursing experience.
Oncology certified through accredited program.
Oncology clinical nursing experience with demonstrated competence in educating and managing patients with a cancer diagnosis strongly preferred.
Knowledge about clinical aspects of oncology including protocol therapy strongly preferred.
Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
Case management or Clinical Trial Nurse experience, a plus.
Bachelor's degree preferred.
Physical Demands & Work Environment:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit for long periods of time, use hands to type, handle or feel; and reach with hands and arms. Prefer candidates who can type at least 35 words per minute with 97% accuracy.
Although very minimal, flexibility to travel as needed is preferred.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc.
Why Work for Valeris: We're committed to supporting the well-being and success of our team members. As part of our organization, full-time employees can expect:
Medical, dental, and vision plans, including HSA- and FSA-eligible options, with Valeris contributing toward premium costs
Additional health support, including telehealth and Employee Assistance Program (EAP) services
Company match on Health Savings Account contributions
Free Basic Life and AD&D coverage equal to your annual earnings, with a minimum of $50,000 and a maximum of $300,000
Company-paid Short-Term Disability coverage, with the option to purchase Long-Term Disability
401(k) Retirement Savings Plan with 100% match on the first 5% you contribute, with immediate vesting
Paid Time Off (PTO) and Sick Leave to support work-life balance
Team members receive nine paid holidays plus two floating holidays
Opportunities for advancement in a company that supports personal and professional growth
A challenging, stimulating work environment that encourages new ideas
Work for a company that values diversity and makes deliberate efforts to create an inclusive workplace
A mission-driven, inclusive culture where your work makes a meaningful impact
Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice. Our Commitment to Equal Opportunity At Valeris, we don't just accept difference - we celebrate it, support it and we thrive on it for the benefit of our employees, our products and our community. Valeris is proud to be an equal opportunity employer. Important Notice
Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @valeris.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.
Please Note:
PharmaCord will never use Microsoft Teams to reach out to candidates for interview scheduling. However, video interviews are typically conducted via Microsoft Teams. Official meeting links will always be sent from an @valeris.com or @echo.newtonsoftware.com email address, or through our scheduling platform, Calendly.
We will never request your bank account information at any stage of the hiring process.
We will never send a check (electronic or physical) to purchase home office equipment.
If you receive any suspicious communication regarding employment with PharmaCord, please report it to our Talent Acquisition team immediately at *******************