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Hyatt Hotels jobs in Aurora, CO

- 138 jobs
  • Security Officer- Overnight Shift

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Denver, CO

    This position is for a Full -Time Security Officer Overnight Shift at the Hyatt Regency Denver at the Colorado Convention Center. Security Officers are responsible for the security and safety of the hotel, guests, employees, visitors and vendors; and for providing exceptional service for our guests. Officers have the opportunity to interact with our guests and associates by assisting them with questions, directions, incident reports, problems and in emergency situations. Other duties include issuing visitor badges, radios, and keys, maintaining accurate logs, reporting and completing incident reports, completing building patrols, lock interrogations, safe assists and handling any security related situations that arise. * Must be merchant guard licensed, or within 90 days of hire. * Must be CPR, First Aid, and AED trained, or within 90 days of hire. * Previous interactive customer service experience is required. * Previous security related experience or hospitality experience preferred. * Candidate must be able to demonstrate excellent verbal and written communication skills. * Candidates must be comfortable dealing with emergency situations. * Candidates must be able to stand for long periods of time, be comfortable using stairs and walk moderate distances. * Candidates must be able to work weekends and holidays. This is a full-time opportunity and offers several benefits, including insurance packages, generous paid time off benefits, retirement plan, free hotel night stays, and much more. Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion Hyatt Regency Denver is seeking colleagues with unmatched service. We care for people so they can be their best Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you. You are more than welcome.
    $38k-45k yearly est. 20h ago
  • Breakfast Attendant

    Hyatt House Aurora 4.6company rating

    Hyatt House Aurora job in Aurora, CO

    Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Breakfast attendants have many duties to perform during a shift. Main duties include setting up and breaking down each morning's breakfast buffet, ensuring buffet items such fruits, breads, cereals, and bakery items remain well-stocked, maintaining the safety and appearance of the buffet area and cleaning the area in preparation for the next day. This may include replenishing silverware, sugar caddies and condiments, light to moderate food preparation, refilling beverage containers, mopping, wiping, and sweeping. The attendant may perform duties similar to those of a restaurant waiter or busboy such as attending to special food orders or needs of the guests, clearing dirty plates from tables, relaying customer needs to the kitchen and providing or refilling drinks. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.†philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required brand specific training Complete all required Vision University training Complete all required health and safety training Adhere to all Vision Hospitality Group and property specific brand standards Provide personalized, friendly service to every individual you encounter Learn as much as you can by completing all required training Prepare breakfast foods and have the dining area/buffet set for the start of service Greets guests, answers questions, and accommodates special requests as needed Replenish food product throughout the shift as needed Examine food products and supplies to ensure quality and quantity Restocks bar, replenishes pantry, cleans counters, tables, utensils, and kitchen at the end of shift Resets counters and tables at guests' departure and at end of shifts If charged breakfast is used, compute bill, accepts payment, and track sales receipts Manage the presentation of tableware so that it is accessible for the guests Monitor cleanliness and proper sanitization of tables, stations, and service areas Obtain feedback, and effectively resolve customer problems and complaints Provide assistance when needed to your fellow team, guests, and other departments Perform any other duties as requested by leadership to aid in better operation of the property and service to the guests Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, associate issues, etc. Must be responsible for safety and security of guests, fellow associates, and hotel assets Have knowledge of fire alarm system and evacuation procedures. Have dependable transportation available Able to communicate effectively in writing, verbally, and in person Able to work a flexible schedule. We are a 24/7 business which may require work availability of nights, weekends, and holidays Is organized, honest, works well with others, and has an outgoing personality Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can stand/walk on feet for 8 hours and work in a restrictive space/environment Must have eyesight enabling vision both near and far Must be comfortable using a step stool or ladder Must be able to use/lift arms for up to 8 hours Must be able to handle heat and stress Have finger dexterity for operating equipment Must speak in a clear, understandable voice, hear at a basic level, and understand English Must be able to write NOTE: Vision Hospitality Group, LLC participates in e-verify prior to employment. NOTE: This position is eligible for incentives based on the overall performance of the hired individuals achievement of established goals. Vision Hospitality Group LLC, offers the following benefits: Vision Hospitality Group LLC, offers the following benefits: Paid Time Off Optional Health, Wellness and Care benefits Health Reimbursement Program Flexible Spending Account Stay Discounts Optional Company paid Life Insurance 401(k) and 401(k) matching Employee Assistance Program Several Voluntary and Supplemental Insurance Options Select Paid Holidays and One Personal Floating Holiday Loyalty Incentives and Other Unique Incentive Programs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
    $29k-35k yearly est. 60d+ ago
  • Massage Therapist

    Marriott International, Inc. 4.6company rating

    Denver, CO job

    Additional Information Job Number25195738 Job CategorySpa LocationThe Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States, 80202VIEW ON MAP SchedulePart Time Located Remotely?N Type Non-Management Pay Range: $18.81-$18.81 per hour Other Compensation: Staff Service Charge Eligible Expiration Date: 12/11/2025 POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $18.8-18.8 hourly 2d ago
  • Engineer II

    Marriott International, Inc. 4.6company rating

    Denver, CO job

    Additional Information Job Number25192164 Job CategoryEngineering & Facilities LocationThe Ritz-Carlton Denver, 1881 Curtis Street, Denver, Colorado, United States, 80202VIEW ON MAP ScheduleFull Time Located Remotely?N Type Non-Management Pay Range: $25.73-$25.73 per hour Expiration Date: 12/22/2025 POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day's activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display proficiency in any one of the following categories, above average skills in two more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Display basic ability to repair or replace PVC copper pipe (including soldering). Troubleshoot and perform basic repair on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items. Program TV's and perform general housekeeping and engineering-related duties. Assist with surface preparation and painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough cleanup of the painting or repair area. Use the Lockout/Tagout system before performing any maintenance work. Display working knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform mid-level troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers (e.g., Engineer I). Display ability to perform Engineer on Duty responsibilities, including readings and rounds. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent and vocational or technical background. Related Work Experience: Experience in general maintenance, exterior and interior surface preparation, and painting. At least 2 years of hotel engineering/maintenance experience. Supervisory Experience: No supervisory experience. License or Certification: Valid Driver's License REQUIRED QUALIFICATIONS Universal Chlorofluorocarbon (CFC) Certification Must meet applicable state and federal certification and/or licensing requirements. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here to learn more. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
    $25.7-25.7 hourly 4d ago
  • Analyst, Hotel Level Marketing - Agency Solutions

    Hilton 4.5company rating

    Denver, CO job

    based in Chicago, IL_ _\*\*\*_ As an Analyst on Hilton's Americas Marketing team \- reporting into our Manager, Hotel Level Marketing Agency Solutions- you will be part of the broader Commercial Services organization collaborating with revenue management, sales, and analytics, the core of Hilton's commercial engine, to deliver profitable growth\. Join our newly launched in\-house marketing agency, where creativity meets performance\. You'll help shape our transformation by managing multi\-channel marketing campaigns with the goal of driving commercial performance\. This strategic role blends creativity, digital marketing expertise, data\-driven execution, and hotel partnership together\. You'll manage a portfolio of hotels, improve paid media strategies, and ensure engagement in our Hotel Level Marketing Program\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + Strategic Hotel Partner: You will be responsible for a portfolio of hotels aligned by market, serving as a marketing advisor and crafting tailored paid media marketing strategies\. + Campaign Strategy, Execution, and Optimization: You will provide budget and investment recommendations, translate commercial performance data from analytics platforms into actionable insights, and lead the strategy of multi\-channel marketing campaigns -including the execution of paid search, paid social, metasearch, and more\. **How you will collaborate with others:** + You will meet with the hotels in your assigned portfolio and communicate campaign performance, risks, and opportunities\. + You will be the central liaison between the hotel, agency partners, and Enterprise partner teams **What projects you will take ownership of:** + Program Innovation & Advocacy: Understand hotel needs and identify opportunities for program evolution **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + One \(1\) year of professional work experience in paid media + Experience in Meta and Google Ads, including campaign strategy and optimization across Search, Display, and Video, with an understanding of audience targeting, bidding strategies, and performance measurement\. + Travel 20%\. **It would be useful if you have:** + Bachelor's degree in marketing, advertising, or a related field\. + Experience working within Salesforce and Adobe Analytics + Professional certifications from Google and Meta\. + A marketing or media agency background, including hands\-on account management experience\. + Located in Chicago, IL area **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\!\. We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $55,000 \- $80,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Analyst, Hotel Level Marketing \- Agency Solutions_ **Location:** _null_ **Requisition ID:** _COR015G3_ **EOE/AA/Disabled/Veterans**
    $55k-80k yearly 30d ago
  • Manager, Account Management

    Hilton 4.5company rating

    Denver, CO job

    is virtual/remote\*\*\*_ This is your chance to be part of our in\-house Hilton Supply Management \(HSM\) team that supports our brands, owners, and operators\! HSM has transformed how supply chain and procurement adds value to the hospitality industry, with 6 billion dollars of spend influence, over 2000 suppliers, and support of sustainability, supplier diversity, and responsible sourcing goals\. As a Manager, Account Management, you will support the team in partnering with all our brands and helping influence and guide programs with unique and distinctive products and services\. On the Account Management team reporting to Director, Account Management, you will work on projects including customer onboarding, above property and property level support, and working with teams to ensure your client's daily needs are met\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + You will support any supplier challenges, onboard new properties, build relationships with key above property and property level customers, and implement procurement strategies to help customers maximize HSM's programs\. **How you will collaborate with others:** + You will work with the customers to understand priorities and collaborate internally to develop strategies to help achieve results\. **What deliverable you will take ownership of:** + You will work with properties and above property leaders to drive savings, program compliance and operational efficiency\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Three \(3\) years of work experience in hospitality procurement/supply\-chain + Travel up to 50% **It would be useful if you have:** + Familiarity with hospitality Group Purchasing Organization programs \(GPO\) + Experience with Account Management + Mix of hospitality industry experience in multiple hospitality positions/roles including F&B, Rooms and Engineering **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $75,000 \- $110,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Supply Management, Procurement, Purchasing, and Receiving_ **Title:** _Manager, Account Management_ **Location:** _null_ **Requisition ID:** _COR015HK_ **EOE/AA/Disabled/Veterans**
    $75k-110k yearly 16d ago
  • Housekeeping Room Attendant

    Marriott 4.6company rating

    Lone Tree, CO job

    Job Description: Our Housekeepers are vital members of our team and are critical to ensuring the guest has a exceptional experience at our hotels. The Housekeeper is responsible for preparing a perfect room experience for our guests prior and during their stay with us. Essential Job Functions: · Consistently cleaning the assigned rooms/suites to the brand standards · Maintaining the cleanliness and organization in all back of the house areas · Restocking of supplies daily and notifying your supervisor when supply levels are getting low · Reporting any maintenance or safety/security concerns immediately · Maintaining a positive attitude at all times and delivering exceptional guest service at every opportunity · Addressing any public area cleanliness concerns when they need attention Additional Responsibilities: · Any other duties as assigned by the leadership team
    $30k-37k yearly est. 60d+ ago
  • Guest Environment Expert

    Marriott International 4.6company rating

    Denver, CO job

    Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $30k-41k yearly est. 20h ago
  • Seasonal Character Escort

    Marriott International 4.6company rating

    Aurora, CO job

    Facilitate entertainment performances by providing exceptional service and guest experience through one-on-one interactions with guests while assisting performers. Assist and accompany Character performers to, on and from assigned areas while maintaining the Special Events Character Handling Guidelines to provide for the safety and physical well-being of Character performers. Encourage, recruit, register, and schedule guests to participate in activities for the live shows, events or performances. Promote a fun, energized and comfortable atmosphere for guests. Provide information to guests about available recreation facilities and activities, including providing tours. Lead and/or perform in live shows following basic scripts and using improvisation during shows as needed. Perform confidently in front of audiences while engaging audience members in live-show activities. Explain and promote the rules and regulations of the facility intended for the safety and welfare of guests. Observe activity in the facility and respond appropriately in accordance with local operating procedure in the event of an emergency. Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager. Prep for show and clean and maintain recreational equipment and supplies. Must have demonstrated experience in previous roles performing the following: accurately and consistently portray the pre-determined style, characteristics and mannerisms of each role without any deviation; perform inside bulky hot costumes for extended periods of time; maintain size and weight requirements based on costume's pre-determined size; work with large quantities of groups and children; stand for an extended periods of time. Follow all company and safety and security policies and procedures. Report maintenance problems, safety hazards, accidents, or injuries. Complete safety training and certifications. Display clean and professional uniform and personal appearance. Maintain confidentiality of proprietary information. Protect company assets. Welcome and acknowledge all guests according to company standards. Anticipate and address guests' service needs. Assist individuals with disabilities. Speak with others using clear and professional language. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Verify adherence to quality expectations and standards. Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Exposure to outdoor elements, wet and/or humid conditions as well as extreme heat/cold (non-environmental). Work near loud noises, around and in large crowds, and in tight and dark spaces, including in a large costume. Continual use of manual dexterity with frequent use of bi-manual dexterity. Maintain size and weight requirements based on costume's pre-determined size. Wear and carry special events props and gear for long periods of time. Perform inside bulky costume for long periods of time. Identify and distinguish colors. Perform other reasonable duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Minimum of 1-year customer or sales experience. Previous public performance, acting, and entertainment experience; experience entertaining children and large groups of people. Supervisory Experience: No supervisory experience. REQUIRED CERTIFICATION License or Certification: CPR Certification First Aid Certification Based on Costume's pre-determine size restriction, maintain size and weight requirements. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $27k-32k yearly est. Auto-Apply 8d ago
  • Chief Steward

    Marriott Hotels Resorts 4.6company rating

    Aurora, CO job

    Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area. OR • 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Managing Day-to-Day Operations • Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs. • Schedules events, programs, and activities, as well as the work of others. • Monitors the inflow of ordered materials and the maintenance of current materials. • Conducts china, glass and silver inventories. • Controls inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel. • Inspects supplies, equipment, and work areas in order to ensure efficient service and conformance to standards. • Investigates reports and follows-up on employee accidents. • Manages all equipment, china, glass and silver (e.g., adequate clean supplies of each). • Supervises employees ability to follow loss prevention policies to prevent accidents and control costs. • Enforces proper cleaning routines for serviceware, equipment, floors, etc. • Enforces proper use and cleaning of all dish room machinery. • Ensures all food holding and transport equipment is in working order. • Ensures compliance with all applicable laws and regulations. • Ensures compliance with food handling and sanitation standards. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. Leading Kitchen Team • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Ensures and maintains the productivity level of employees. • Serves as a role model to demonstrate appropriate behaviors. • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Celebrates successes by publicly recognizing the contributions of team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Communicates performance expectations in accordance with job descriptions for each position. • Establishes and maintains open, collaborative relationships with employees. • Participates in the management of department's controllable expenses to achieve or exceed budgeted goals. • Strives to improve service performance. • Solicits employee feedback. • Understands the impact of department's operation on the overall property financial goals and objectives. Ensuring Exceptional Customer Service • Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service. • Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Recruits, interviews, selects, hires, and promotes employees in the organization. • Trains employees in safety procedures. • Provides feedback to individuals based on observation of service behaviors. • Reviews employee satisfaction results to identify and address employee problems or concerns. • Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Ensures property policies are administered fairly and consistently. • Ensures utility staff is properly trained regarding sanitation, equipment handling and chemical usage. • Participates in employee progressive discipline procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $29k-36k yearly est. Auto-Apply 60d+ ago
  • Night Auditor and Hotel Operations

    Marriott 4.6company rating

    Denver, CO job

    **Additional Information** **Job Number** 25192122 **Job Category** Finance & Accounting **Location** Courtyard by Marriott Denver Airport, 6901 Tower Road, Denver, Colorado, United States, 80249VIEW ON MAP (************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $21.30-$21.30 per hour **Expiration Date:** 12/11/2025 **POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ We're proud to offer a wide range of benefits designed to support you and your family, enrich your wellbeing, empower your career, and spark new adventures. Benefits eligibility and options may vary depending on employment status, position and location. Click here (*********************************************************************************************** to learn more. At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
    $21.3-21.3 hourly 9d ago
  • Seasonal Actor Mainstage

    Marriott International 4.6company rating

    Aurora, CO job

    Provide theatrical entertainment for guests while in character. Promote a fun and comfortable atmosphere for guests. Must be a confident actor who is capable of performing in front of and engaging audiences. Practices performances to maintain and improve skills. Performs skits or plays solo or with other actors. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Public performance and entertainment. Supervisory Experience: No supervisory experience. License or Certification: None At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $26k-39k yearly est. Auto-Apply 8d ago
  • Event Experience Manager

    Marriott International 4.6company rating

    Aurora, CO job

    Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. Serves as meeting planning advocate and liaison to all operational departments. Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. Utilizes software for generation of necessary program. Advises client on current status of events and function. Coordinates any changes necessary. Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. Partners with Conference planning team to verify issues are identified and resolved. Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. Proactively resolves potential meeting or room set issues. Utilizes available resources to meet client requests or resolve client issues. Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. CANDIDATE PROFILE Education and Experience * High school diploma or GED; 3 years in the event management or related professional area. OR * Bachelor's degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year of experience in the event management or related professional area required. CORE WORK ACTIVITIES Assisting in Event Operations * Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies. * Serves as meeting planning advocate and liaison to all operational departments. * Assists with coordination of all convention group plans and catering needs with all required operational departments. * Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience. * Utilizes software for generation of necessary program documents to include but not limited to pass on reports, Banquet Event Orders (BEO's), post-convention report and change logs. * Advises client on current status of events and functions, including items pending and action items. Coordinates any changes necessary. * Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO's) prior to group arrival. * Partners with Conference planning team to verify issues are identified and resolved. * Attends planning visits, welcome receptions, tie-down meetings, any internal meetings related to security, parking or production. * Resolves potential meeting or room set issues proactively. * Utilizes available resources to meet client requests or resolve client issues. * Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations. Providing Exceptional Customer Service * Delivers excellent customer service throughout the customer experience and encourages the same from other employees. * Coordinates and communicates event details both verbally and in writing to the client and property operations. * Responds to and handles guest problems and complaints. * Uses personal judgment and expertise to enhance the client experience. * Stays available to solve problems and/or suggest alternatives to previous arrangements. * Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $36k-46k yearly est. 29d ago
  • Director Global Contract Administration

    Hilton 4.5company rating

    Denver, CO job

    is virtual/remote\*\*\*_ This is your chance to be part of a Global Sales Team that ensures Hilton owners and operators receive the combined benefits of scale, access, competence, and experience\. As the Director Global Contract Administration _,_ you will support the team responsible for providing a differentiated selling platform for Hilton's diverse portfolio of brands\. Reporting to the VP Group Sales and Strategic Accounts, you will lead group sales contracting template development and Master Service Agreement negotiations with an emphasis on strategic account contracts\. Throughout this process you will partner with account managers within Hilton Worldwide Sales, Legal counsel, and Hilton Hotels to expedite and simplify the contracting process for our hotels and select customers\. You will also assist in the development and finalization of Hilton contracts while supporting a wide array of group contract initiatives\. **HOW WE WILL SUPPORT YOU** Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as: + Go Hilton travel program: 110 nights of discounted travel with room rates as low as $40/night + Hilton Shares: Our employee stock purchase program \(ESPP\) \- you can purchase Hilton shares at a 15 percent discount + Paid parental leave for eligible Team Members, including partners and adoptive parents + Mental health resources including free counseling through our Employee Assistance Program + Paid Time Off \(PTO\) + Learn more about the rest of our benefits \(****************************************** At Hilton, we believe every Team Member is a leader\. We are committed to offering leadership development opportunities and programs through every step of a Team Member's career journey and at every level, both in our hotels and across corporate\. \*\*Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans\. **HOW YOU WILL MAKE AN IMPACT** Your role is important and below are some of the fundamental job duties that make your work unique\. **What your day\-to\-day will be like:** + You will be the lead negotiator when creating and renewing group templates with Hilton's most important customers, balancing feedback from multiple partners across the enterprise\. + You will be a global subject matter expert when supporting Hilton Worldwide Sales with ad hoc contracting questions\. + You will support hotels by providing training and resources relating to group contracts and our group templates\. **How you will collaborate with others:** + You will engage with key Hilton customers, Hilton Worldwide Sales, Hilton Legal, customer procurement specialists, and leadership stakeholders when negotiating and finalizing group templates\. + You will provide group interactive and recorded contract training for our global hotels and Hilton Worldwide Sales\. + You will meet with customers virtually and live to advance complex negotiations and build relationships\. **What deliverables you will take ownership of:** + You will manage and grow the stable of group contract templates\. This includes full template lifecycle from initial negotiation, tracking, renewal, and retirement\. **WHY YOU'LL BE A GREAT FIT** **You have these minimum qualifications:** + Ten \(10\) years of professional work experience managing a high volume of work flow + Seven \(7\) years in hospitality, travel, and/or meetings & events + Five \(5\) years of experience preparing and negotiating hotel group sales contracts + Project management experience + Travel \- up to 20% \(domestic travel, with potential to travel internationally\) **It would be useful if you have:** + Background in national sales or large hotel group sales + Experience being in a Director of Sales or Contract Management role + Legal experience **WHAT IT IS LIKE WORKING FOR HILTON** Hilton, the \#1 World's Best Workplace, is a leading global hospitality company with a diverse portfolio of world\-class brands \(**************************************** \. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more\-than 100\-year history\. Hilton is proud to have an award\-winning workplace culture and we are consistently named among one of the World's Best Workplaces\. Check out the Hilton Careers blog \(************************************** and Instagram \(******************************************** to learn more about what it's like to be on Team Hilton\! We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law\. Please contact us \(https://cdn\.phenompeople\.com/CareerConnectResources/prod/HILTGLOBAL/documents/Applicant\_Accommodation\_and\_Accessibility\_Assistance\-English\-20************253430519\.pdf\) if you require an accommodation during the application process\. Hilton offers its eligible team members a comprehensive benefits package including medical and prescription drug coverage, dental coverage, vision coverage, life insurance, short\-and long\-term disability insurance, access to our employee stock purchase plan \(ESPP\) where you can purchase Hilton shares at a 15 percent discount, a 401\(k\) savings plan, 20 days of paid time off accruing over your first year of employment and increasing up to 25 days after completing one year of full employment, up to 12 weeks of paid leave for birth parents and 4 weeks for non\-birth parents, 10 paid holidays and 2 floating holidays throughout the year, up to 5 bereavement days, flexible spending accounts, a health savings account, an employee assistance program, access to a care coordination program \("Wellthy"\), a legal services program, an educational assistance program, adoption assistance, a backup childcare program, pre\-tax commuter benefit and our travel discount\. The annual salary range for this role is $110,000 \- $175,000 and is determined based on applicable and specialized experience and location\. Subject to plan terms and conditions, you will be eligible to participate in the Hilton Annual Incentive \(Bonus\) Plan, and the Company's long\-term incentive plan, consistent with other team members at the same level and/or position within the Company\.\#LI\-REMOTE **Job:** _Sales and Marketing_ **Title:** _Director Global Contract Administration_ **Location:** _null_ **Requisition ID:** _COR015H0_ **EOE/AA/Disabled/Veterans**
    $46k-64k yearly est. 23d ago
  • General Maintenance Engineer Evening Shifts Part-time

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Denver, CO

    General Maintenance Engineer Evening Shifts part-time at the Grand Hyatt Denver will be responsible for general maintenance and repairs in guest rooms, meeting spaces, public and back-of-house spaces. This includes responding to guest room calls in a timely manner and providing outstanding service for our guests. This role will also include mechanical repairs as needed in kitchens, mechanical spaces and interior/exterior building repairs. This role requires a candidate that communicates well and self-motivates in lower call volume periods. Hours for this position are from 3:00pm-11:30pm. Must have open availability to work any day of the week, including weekends and holidays. The schedule is subject to change depending on department and business needs. Our Values: Empathy / Wellbeing / Respect / Integrity / Experimentation / Inclusion Grand Hyatt Denver is seeking colleagues with unmatched service. We care for people so they can be their best. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
    $31k-38k yearly est. 8d ago
  • Network and Desk Technician

    Marriott Hotels Resorts 4.6company rating

    Aurora, CO job

    Educate users regarding procedures for securing Personal Identifiable Information (PII). Train or instruct users in the proper use of hardware or software. Develop training materials and procedures related to the proper use of hardware and software. Troubleshoot and repair technical problems or issues related to computer hardware, software, internet access, and peripheral equipment. Provide technical guidance and recommendations to resolve business problems. Analyze, recommend, and implement process improvements. Consult with users, management, vendors, and technicians to assess computing needs and system requirements. Analyze and provide recommendations for new or revised software products. Follow all company policies and procedures; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Assist management in training, motivating and mentoring employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Comply with quality assurance expectations and standards. Monitor the performance of others to ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $62k-84k yearly est. Auto-Apply 60d+ ago
  • Guest Service Representative

    Hyatt House Aurora 4.6company rating

    Hyatt House Aurora job in Aurora, CO

    Guest Services / Front Desk Representative Our Culture: We are a highly entrepreneurial company limited only by our imagination. Diversity and teamwork are major aspects of our culture. Our property associates are a highly team-focused group bringing out the uniqueness of each associate to provide great products and services. Success comes to those who continuously seek opportunities to learn and pass on new knowledge. We always strive to be better, never bored, and never complacent. Our teams thrive on hard work, inclusivity, and producing outstanding experiences. We endeavor to make our fellow associates feel comfortable and entrepreneurial so that they can engage unhindered. Finally, giving back to the community is also vital to our culture. Our properties live by the philosophy that they are an important part of their communities and look for ways to partner in the local community to make a difference. Job Description: Guest Service Representative consistently delivers outstanding customer service to each guest every time ensuring that the highest standards are upheld and guest expectations are exceeded through the check-in/check-out process, in person throughout their stay and in telephone communications. Guest Service Representatives respond to guest's requests with a sense of urgency and concern. Guest Service Representative is the communication and information center for guests, fellow employees, vendors, and other outside business representatives. They perform a variety of clerical duties including basic computer work, reception and simple accounting tasks. Specifically, you will be responsible for performing the following tasks to the highest standards. The person in this position must be able to roll their sleeves up and assist our teams when needed, living our “ONE TEAM. ONE VISION.” philosophy. This person must also provide innovative ways that align with our mission to be the best, most respected hotel company in America. The job is simple: Focus on ways to promote and engage in internal growth programs. Continuously exemplify and live by our Culture. Meet/exceed our company goals and three metrics. Complete all required training Adhere to all standard operating procedures and property specific brand standards Perform any other duties as requested by management to aid in better operation of the hotel and service to the guests Provide personalized, friendly service to every guest and associate Have knowledge of all hotel systems including PBX phone system, key card system, PMS reservation systems, and general office machines Complete all tasks described on the relevant shift check list during shift Have knowledge of fire alarm system and Emergency/evacuation procedures Check the credit of guest accounts daily and follow up if action is required Have knowledge of surrounding area Be responsible for security of guests, fellow employees, and hotel assets Keep cash drawer secure and in balance throughout the shift Communicate with housekeeping department in order to ensure an ample supply of clean rooms Sell and up-sell rooms to walk-ins and phone reservations Have general knowledge of housekeeping, bed making, vacuuming, etc. Strive for the consistent goal of 100% occupancy and 100% guest satisfaction Have professional telephone & communication skills Have patience and understanding for every person encountered Necessary Skills: Keep confidential the business functions of the company including, but not limited to, financial status, customer/guest information, employee issues, etc. Must be responsible for security of guests, fellow employees and hotel assets Have knowledge of fire alarm system and evacuation procedures Able to report to scheduled shifts Able to communicate effectively in writing, by telephone and in person. Able to work a flexible schedule Is organized, honest, and works well with others Maintain a clean and attractive work area, uniform, and person Has the highest degree of integrity and is humble, living by the Golden Rule Able to work with people from diverse cultures and backgrounds Values of dedication, innovation, showing respect, being driven by excellence, being community-focused, and having a spirit of service. Be able to bend, reach, kneel, push, and stretch and lift and/or carry up to 25 pounds Can perform work for 8 hours and work in a restrictive space/environment. Must have eyesight enabling vision both near and far Must be able to use/lift arms for up to 8 hours Must be able to handle and work well under pressure Have finger dexterity for operating equipment such as computers Able to understand operating of computer PMS systems and functions with minimal supervision and recall task to preform needed guest functions Must speak in a clear, understandable voice, hear at a basic level, and understand English NOTE: Vision Hospitality Group, LLC participates in e-verify prior to employment. NOTE: This position is eligible for incentives based on the overall performance of the hired individuals achievement of established goals. Vision Hospitality Group LLC, offers the following benefits: • Paid Time Off • Optional Health, Wellness and Care benefits • Health Reimbursement Program • Flexible Spending Account • Stay Discounts • Optional Company paid Life Insurance • 401(k) and 401(k) matching • Employee Assistance Program • Several Voluntary and Supplemental Insurance Options • Select Paid Holidays and One Personal Floating Holiday • Loyalty Incentives and Other Unique Incentive Programs Vision Hospitality Group is an equal opportunity/AA/Disability/Veteran employer. As an Equal Opportunity Employer, Vision Hospitality Group celebrates diversity and is committed to creating an equitable and inclusive environment and a sense of belonging for all associates. We do not discriminate and believe everybody should be proud of who they are, represent their culture and heritage, and live by the Golden Rule.
    $30k-36k yearly est. 26d ago
  • Sales Coordinator

    Doubletree By Hilton Hotel Denver-Westminster 3.9company rating

    Westminster, CO job

    Job DescriptionAre you looking for a new role in the hotel industry where you can show off your sales skills to attract new guests? Our busy hotel is looking for a sales coordinator who is unwavering in their dedication to customer satisfaction and providing an exceptional experience for our guests. Responsibilities include responding to guest inquiries, contacting potential new guests based on networking and referral leads, and assisting the sales team with administrative tasks. Our ideal candidate possesses excellent communication skills as well as sales experience, preferably in the hospitality industry. If this sounds like an exciting opportunity, apply now!Compensation: 20 - 23 hourly Responsibilities: Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests Prospect a list of company and referral leads generated through research, networking, social media, special events Generate sales presentations and a variety of additional materials for prospective customers highlighting event space, dining and catering services, and facility amenities Maximize profits by selling more and providing upgrades to guests to ensure they are completely satisfied Manage schedules, file important documents, and communicate relevant information from the sales team to stakeholders and hotel departments Qualifications: Prior experience working in the hospitality sector is required Demonstrated exceptional social, verbal, and negotiating abilities Demonstrates a proven track record of success in sales Must possess a high school diploma or GED and a bachelor's degree in business or a similar major is desired Good organization and time management skills About Company Located in Westminster, just off US-36, we offer easy access to downtown Denver and Boulder. Rocky Mountain Airport and Denver International Airport are in close proximity to the hotel. The hotel has superb guest rooms and suites with modern decor and comfortable furnishings, including amenities such as complimentary WiFi and breathtaking views of the Rocky Mountains.
    $35k-42k yearly est. 17d ago
  • Banquet Bartender (On Call)

    Hyatt Hotels Corp 4.6company rating

    Hyatt Hotels Corp job in Denver, CO

    When you stay at the Thompson Denver, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing personal travel journeys and bridging connections to the local perspective. Thompson Hotels are located in timeless destinations, creating the kind of distinct experiences that can transform your day, your trip or even your life. This is not your typical career opportunity. At Thompson Denver, a member of the Hyatt collection, we believe our team members can thrive in an empowered, supportive, creative and energetic environment. We're looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has enthusiasm for creating unique experiences in a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and can express that belief in an atmosphere of spontaneity and authenticity. At Thompson, we believe our guests select our hotel because of our caring and attentive colleagues who are focused on providing intuitive service and meaningful experiences tailored to each guest experience. We are a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry. It's a place where career opportunities are as unlimited as your imagination. Discover your place to shine in our warm, respectful, and inclusive culture. On-call banquet bartenders are responsible for the setup of banquet bars as well as bartending during banquet functions. They make sure function space is visually appealing and present the beverage offerings for the event. This may include linen and table/bar setting and beverage service. The budgeted rate for this role is $15.83. Benefits: We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. We don't want to leave out our lifestyle benefits including paid vacation, holidays and sick leave, family bonding time, adoption assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, transit passes, wellbeing and educational assistance. Don't forget, full-time and part-time colleagues are able to use accrued vacation time after 90 days of employment! This application window is anticipated to be open at a maximum of 30 days starting from November 17, 2025. Applications will be reviewed in the order in which they are received. Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity/Marital Status. Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
    $30k-42k yearly est. 8d ago
  • Director of Front Office

    Marriott Hotels Resorts 4.6company rating

    Denver, CO job

    Responsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge, Valets, and Security, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area. CORE WORK ACTIVITIES Leading Front Desk, Guest Services, and Security Teams • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serves as a role model to demonstrate appropriate behaviors. • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Ensures recognition of employees is taking place across areas of responsibility. • Communicates performance expectations in accordance with job descriptions for each position and monitors progress. • Celebrates successes and publicly recognizes the contributions of team members. Managing Guest Services and Front Desk Teams • Achieves and exceeds goals including performance goals, budget goals, team goals, etc. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results. • Conducts department meetings and continually communicates a clear and consistent message regarding department goals to produce desired results. • Supervises and coordinates all activities for luggage attendants, garage valets, door attendants, and concierge. • Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. • Understands the impact of Front Office operations on the Rooms area and overall property financial goals. • Manages department controllable expenses to achieve or exceed budgeted goals. • Provide recommendations and reports for capital expenditures, repairs and maintenance programs for all front office areas. • Handle guest complaints and verify that all guest issues are resolved. Managing Security Team • Protects property and provides a safe environment for guests and staff. • Oversees all on-duty security personnel, including dispatcher. • Supervises and coordinates job assignments and verifies that each officer is briefed on the day's activities. • Complies information and files written security reports. Managing Projects and Policies • Verifies compliance with all Front Office policies, standards and procedures. • Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Providing Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Coordinates activities with other hotel departments in order to facilitate incrased levels of communication and guest satisfaction. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence. • Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations. • Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations. • Strives to improve service performance. • Empowers employees to provide excellent customer service. • Verifies that all Front Office areas have an atmosphere that is conducive to the overall guest experience. • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. • Responds to and handles guest problems and complaints. • Observes service behaviors of employees and provides feedback to individuals and/or managers. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Establishes challenging, realistic and obtainable goals to guide operation and performance. • Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. • Verifies employees are treated fairly and equitably. • Manages employee progressive discipline procedures for Front Office Staff. • Administers the performance appraisal process for direct report managers. • Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Identifies and analyzes departmental operational challenges and facilitates the development of solutions to prevent reoccurrence. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
    $46k-65k yearly est. Auto-Apply 57d ago

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