Hyatt Hotels jobs in Charlotte, NC - 156 jobs

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Our hotel in Center City is located in the heart of Charlotte's bustling Uptown neighborhood, just steps from world-class restaurants, museums and sports venues. Whether you're in town for an overnight trip or an extended stay, choose from comfortable rooms, studios, suites, and residences in a convenient location that promises North Carolina charm and hospitality. As a member of the properties Leadership Committee, the Director of Sales is a highly visible role with exposure to Senior and Corporate leadership. The Director of Sales has direct oversight of the Sales and Marketing operation of the hotel. The DOS has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues. Must be proficient in general computer knowledge and able to train and monitor both the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. This person will also prospect, attend networking events and have an impact in the community. The DOS reports directly to the General Manager and Regional Vice President of Sales responsible for the hotel. Communication and organizational skills are of the utmost importance The salary range for this role is $80,000- $85,000, plus eligible for sales incentive. Actual pay will be commensurate with experience. **We Offer Excellent Benefits:** + Free room nights, Discounted and Friends & Family Room Rates + Medical, Prescription, Dental, and Vision Insurance + 401K with company match + Paid Vacation, sick days, new child leave, and personal day + Paid Family Bonding Time and Adoption Assistance + Tuition Reimbursement + Employee Stock Purchase Plan + Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, an free high-speed internet access. The public space features facilities such as a pool. a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments. Welcome you to your new house, HYATT House! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. **Qualifications:** + 6 years or more of progressive hotel Sales experience (typically with Hyatt) + Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds + With opening hotels, previous hotel pre-opening experience preferred + Demonstrated history of success + Results driven, energetic, and focused + Service oriented style with professional presentations skills + Hotel/Hospitality degree an asset + Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line + Clear concise written and verbal communication skills in English + Must be proficient in Microsoft Word and Excel **Primary Location:** US-NC-Charlotte **Organization:** Hyatt House Charlotte/Center City **Pay Basis:** Yearly **Job Level:** Full-time **Job:** Sales **Req ID:** CHA005694 Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.

Job Description What Makes a McKibbon Food & Beverage Server? The Food and Beverage Server takes orders and serves food and beverage items to our guests and customers in a timely, friendly, enthusiastic and professional manner while embracing the M cKibbon Guiding Principles . Requirements: One to two years' experience as a server. The ability to work a flexible schedule, including shift work, weekends, and holidays. The legal ability to serve alcohol in the State/Province. Knowledge of state and local guidelines regarding service of alcohol. Knowledge of drink preparation. Computational skills to process guest payments. Course work or certification/education in restaurant or business field are highly desired. Food safety certification and/or alcohol service training recommended. The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis. Create an energized bar atmosphere through friendly and personalized service. Ability to anticipate customer needs and change course of action accordingly. Embrace the McKibbon Guiding Principles: Think Bigger, Love Your Community, Do the Right Thing, Support Each Other, Make a Lasting Impression. Ideal Skills & Qualities: The drive to approach each guest interaction with the mindset of exceeding guest expectations. Embracing the culture, and personifying it in daily interactions with guests and team members. Contributing to a fun, energized and comfortable working environment as an active member of the team. Overseeing the look and feel of your area and ensuring that the cleanliness of the bar and its surroundings are at their peak at all times. Being a motivated self-starter. Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

**Additional Information** Flexible Schedule **Job Number** 25204223 **Job Category** Housekeeping & Laundry **Location** The Ritz-Carlton Charlotte, 201 E Trade St, Charlotte, North Carolina, United States, 28202VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience. No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job title: Maintenance Tech Reports to : Chief Engineer/Maintenance Manager Job purpose To maintain hotel property and equipment and to ensure that all guest rooms are in proper condition in accordance with company and brand standards. Responsibilities • Greet all guests in a welcoming and professional manner. • Respond to all maintenance calls/requests in a timely and professional manner. • Respond to guest requests in a friendly, timely and professional manner. • Check Hotel Service Pro for any scheduled or preventative maintenance. • Coordinate with the front office whenever it is necessary to place a room out of order. • Check all public areas to include restrooms, elevators and meeting rooms for burned out light bulbs. This should be done at the beginning and end of each shift. • Check all public areas and guest room corridors for any areas which required touch up or complete repaint. • Thorough knowledge of the proper use of all maintenance equipment. • Use proper safety equipment, per safety code/regulations, when utilizing maintenance equipment. • Ensure timely and accurate completion of all assigned projects. • Keep all storage areas and maintenance office neat, clean and orderly at all times. • Ensure that maintenance cart if neat, clean and orderly at all times. • Verify that all entry doors are functioning properly. • Verify that all elevators are functioning properly. • Check parking lot lighting for any light outages, report outages to Chief Engineer immediately. • Check parking lot, exterior of building and pool area for any maintenance issues that need to be addressed. • Conduct preventative maintenance as directed by the Chief Engineer. • Thoroughly follow preventative maintenance checklist when assigned preventative maintenance tasks. • Report any safety hazards to the Chief Engineer immediately. • Check pool chemicals on a daily basis or as instructed by management. • Complete any special projects as directed by management. Guest Relations • Is proactive and demonstrates a sense of urgency when dealing with guest concerns. • Is readily available and approachable to all guests. • Interact with guests on a frequent basis to obtain feedback about their experience. • Anticipate the needs of large groups or high profile guests in order to deliver flawless service. Team Interaction • Encourage and build mutual respect and cooperation among team members. • Communicate effectively with all property team members. • Respond in a timely manner to all members of the Management Team. • Be professional and courteous towards team members at all times. Company/Brand Policies & Procedures • Ensure that all brand standards are adhered to and that the brand culture is promoted within the department. • Adhere to safety policies and procedures to ensure a safe working environment for all team members. Qualifications • High school diploma or equivalent. • At least 1 year maintenance experience in similar size property. • Basic painting skills. • Basic knowledge of plumbing, HVAC, electrical and kitchen equipment. • Ability to stand and walk for long periods of time. • Ability to push, pull, lift up to 70 pounds. • Ability to clearly communicate in basic English. • Able to professionally handle guest complaints. • Able to work effectively and efficiently with all departments. • Willing to work flexible hours to include weekends, holidays and late nights. • Maintain a professional appearance at all times. • Able to multitask and work in a fast paced environment. • MUST have a passion for providing “excellent” customer service experience. *And any other job function deemed appropriate by management*

Job Description Front Desk Clerks serves as the primary liaison to guests and are responsible for welcoming and registering hotel guests, explaining accommodations and taking payments. Checks guests out and explains billing. Responds to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction while complying with brand standards and company policies. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include: Check in guests in an efficient and friendly manner. Assures that guest is assigned type of room requested and that the correct rate is charged and issues guest keys Also follows brand standards for checking in elite members Checks out guests at end of stay. Ascertains guest satisfaction, collects keys, posts any late charges and presents bill to guests. Accurately settles bill Handles incoming guest phone reservations Answers inquiries pertaining to hotel services; gives entertainment suggestions and travel directions Handles all guest complaints or problems to exceed the guest expectations Handles all guest service requests, makes changes as necessary Serves as hotel phone operator and directs all calls to proper extensions and takes and delivers phone messages Keeps records of room availability and guest's accounts. Operates front desk software Maintains a balanced cash/billing drawer Maintains and takes responsibility for all cash and credit card transactions during working hours Completes any necessary accounts receivable and direct billing tasks Follows brand standards when processing guests' stays based on brand point system Welcome guests and respond to requests in a prompt and professional manner Check the working condition of equipment and report to supervisor all unsafe or malfunctioning equipment Uses suggested selling techniques to sell rooms and to promote other services of the hotel Coordinates room status updates with housekeeping department Knows how to use office equipment Knows all safety and emergency procedures Maintains awareness of all rates Communicates with the previous and following shifts Print arrival list from booking.com and Expedia and other third party sites and ensure all reservations are on Opera Ensures compliance with energy conservation and job safety requirements Proactively maintain assigned areas and equipment Ensure efficient completion of daily assignments in a timely manner Report all safety concerns to management Attend and participate in all mandatory trainings and meetings Flexible with schedule and assignments Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: Excellent customer service skills Ability to work independently and with others Good communication skills Ability to give and follow verbal and written instructions Attention to detail Ability to multi task Displays good initiative #hc193995

Job Description Laundry Attendants are responsible for the cleanliness of the laundry, ensuring that all laundry is handled, sorted, cleaned and maintained according to brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include: Operates washers and dryers in accordance with manufacturer's guidelines Wash, and fold clean linens, towels and sheets and stores in appropriate areas Inspect items for wear and tear Collect laundry from carts/chute, separating items for laundering Moves laundry to washing area, clean laundry to drying area, dry laundry to folding are and folded laundry to proper storage according to brand and corporate procedures Use and maintain proper laundry recovery program Maintains adequate inventory of supplies Ensures compliance with energy conservation and job safety requirements Proactively maintain assigned areas and equipment Ensure efficient completion of daily assignments in a timely manner Use supplies efficiently Communicate with room attendants on room status Reports items needed for purchase to supervisor Report all safety concerns to management Attend and participate in all mandatory trainings Flexible with schedule and assignments Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: Good customer service skills Ability to work independently and with others Good communication skills Ability to give and follow verbal and written instructions Attention to detail Ability to occasionally lift/carry up to 50 lbs. Ability to multi task Displays good initiative #hc193998

**Additional Information** **Job Number** 25205709 **Job Category** Event Management **Location** The Ritz-Carlton Charlotte, 201 E Trade St, Charlotte, North Carolina, United States, 28202VIEW ON MAP (************************************************************************************************************************************************************ **Schedule** Full Time **Located Remotely?** N **Position Type** Management **Pay Range:** $25.77 - $30.29 per hour **Bonus Eligible:** Y **JOB SUMMARY** Communicates service needs to chefs and stewards throughout functions. Totals charges for group functions, and prepares and presents checks to group contacts for payment. Verifies banquet rooms, restaurants, and coffee breaks are ready for service. Verifies proper centerpieces are displayed on every table. Inspects the cleanliness and presentation of all china, glass, and silver prior to use. Checks in with guests to verify satisfaction. Sets tables according to type of event and service standards. Communicates additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintains cleanliness of work areas throughout the day. Supports compliance with brand standards and legal obligations. Supports and leads shift teams to provide consistent, high quality service. Coordinates and leads daily stand-up meetings, pre-shift meetings and pre and post-meal briefings. Communicates performance expectations and trains staff in processes. Assists more senior managers in completion of financial and administrative duties. Strives to continually improve guest/event and employee satisfaction and maximize financial performance. **CANDIDATE PROFILE** Education and Experience - High school diploma or GED or 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. OR - If no standard educational background, at least 3 years of experience in two of the following areas of hospitality to include food and beverage, culinary, guest services, front desk, housekeeping, or related professional area. **Preferred** - Experience running a shift, scheduling, Performance Manage PAF's, Problem Solving, Running Day-to-Day Operation, Hospitality Skills. **CORE WORK ACTIVITIES** **Management of Event Operations associated with Banquets, Event Services** - Verifies meeting and event rooms/space are set according to event documentation (Banquet Event Orders, resumes, etc.) and customer requirements. - Leads shifts and actively participates in the servicing of events. - Adheres to and reinforces all standards, policies, and procedures (Core Deliverables, SOPs, LSOPs, etc.). - Assists in maintaining the inventory of function room amenities (e.g., pads, pens, candy, water service) and other controllable supplies. - Attends and participates in all pertinent meetings (e.g., Daily Stand Up, BEO, Staff, Forecast, Department and Intradepartmental). - Attends pre-event/pre-convention meetings as needed to understand group needs. - Communicates critical information to the Banquet, Event Services and Event Technology teams. - Conducts room function inspections prior to each event to ensure the room is set according to specifications. - Delegates tasks to ensure room sets are "on time" and meet Event Management Standards. - Verifies employee awareness of the event phase portion of the Event Satisfaction Survey and Guest Satisfaction Scores. - Maintains attendance log for Banquet, Event Service and Event Technology employees. - Manages departmental inventories and assets including par levels and maintenance of equipment. - Orders supplies for the department (e.g., china, glass, silver, buffet equipment, and other service equipment needs). - Schedules Banquet and Event Service staff to forecast and service standards, while maximizing profits. - Utilizes banquet beverage tools to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. - Practices and executes brand specific meeting services program per Brand Standard (Redcoat Program, PlumPerfect Program, etc.) - Assists with the Event Technology/Audio Visual team when necessary in order to ensure customer satisfaction. - Works with Event Planning team to verify flawless delivery of events. **Leading Teams in Day-to-Day Activities Holding Teams to High Work Standards while Modeling those Standards** - Verifies knowledge and understanding of OSHA regulations are up to date. - Creates and nurtures a hotel environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. - Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. - Participates in the development and implementation of corrective action plans. **Providing Exceptional Customer Service** - Encourages employees to provide excellent customer service within guidelines. - Handles guest problems and complaints, seeking assistance from manager as necessary. - Interacts with guests to obtain feedback on product quality and service levels; effectively responding to and handles guest problems and complaints seeking assistance from manager as necessary. - Meets and greets guests. - Understands the impact Banquet, Event Service and Event Technology operations has on the overall success of an event and manages activities to maximize customer satisfaction. **Assisting in Human Resource Activities** - Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. - Participates in the employee performance appraisal process, assisting with the completion of annual performance reviews. - Supports training when appropriate. - Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. - Schedules employees to ensure shift coverage and meet business demands and productivity goals. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job Description What Makes a McKibbon Bartender? The bartender not only mixes and mingles with customers but is savvy about drink preparation. The bartender provides customized beverage service to each of the hotel's restaurant/bar customer in a friendly, energetic and timely manner. Responsible for assuring the guest is having a great time and/or relaxing while at the bar. Associates are passionate about guest service and have the ability to communicate effectively and multitask. A Day in the Life: Bartender will approach each guest interaction with the mindset of exceeding guest expectations You will embrace the culture personifying it in daily interactions with guests and associates alike Mix all drinks based on the serving sizes as outlined in the company manual to keep drink costs at a minimum Bartender will help create an energized bar experience through friendly and personalized service Maintain an accurate cash drawer throughout the night and be able to account for any and all discrepancies in the final drawer tally Bartender will take pride in the overall look and feel of the hotel assuring cleanliness and conditions of the bar and surroundings are at their peak at all times You will drive product quality and guest satisfaction consistently operating as if they 'own it' Bartender will anticipate customer needs with the ability to change goals and direction quickly You will have knowledge of drink preparation and presentation Bartender must be able to lift trays of beverages or food items weighing up to 30-lbs. on a regular and continuing basis Requirements One to two years' experience as a bartender The ability to work a flexible schedule, including shift work, weekends, and holidays The legal ability to serve alcohol in the State/Province Knowledge of state and local guidelines regarding service of alcohol Knowledge of drink preparation Computational skills to process guest payments Food safety certification and/or alcohol service training recommended The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis Being a motivated self-starter Being conscientious and driven to consistently serve the guests with the utmost professionalism and courtesy Perks & Benefits Beyond the Basics: We know that hospitality starts from within, and that's why we value the employee experience as much as we value our guests' experience. From our competitive benefits package to our fun-loving spirit, we strive to create an environment that's equal parts work and play. Our people will always be our first investment. We offer benefits and perks based on full or part time employment: Benefits: Full Time Associates: Comprehensive benefits package including medical, dental, and vision Life insurance Pet Insurance Short and long-term disability Paid time off and holidays Tuition assistance Financial & Occupational Wellness: All Associates Competitive Compensation with incentives (incentives vary by position) 401K Savings Plan with 50% matching funds Associate referral program Brand and company training classes, workshops and conferences for career growth and development (varies by position) Personal Wellness: All Associates Fundraising matching funds program Team volunteer opportunities 24/7 chaplain services Exclusive hotel rate discounts Any state specific holiday, vacation or benefit requirements will apply. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other protected characteristic in accordance with applicable federal, state, and local laws.

The Hyatt Place Experience. Hyatt Hotels have long been known for going beyond simple accommodations to create rewarding experiences for their guests. Through dramatic design, innovative cuisine and attentive service, Hyatt approaches the hotel stay as an opportunity to inspire. Hyatt Place, a new kind of Hyatt where the style's relaxed, and the standards are anything but. Hyatt Place is designed to give guests a brand-new hotel experience. And you are the key to bringing it to life. The Chief Engineer is responsible for the oversight of the building maintenance of the hotel. This includes the interior as well as the exterior of the building. This person must be knowledgeable in HVAC, Refrigeration, Swimming Pool Management and Electrical Engineering. The Chief Engineer may also be responsible for ordering and maintaining inventory, interviewing, training, staff development and scheduling of maintenance department. At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you. Discover how perfectly a hotel can fit your lifestyle. Hyatt Place. It's so you.

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Greet guests and perform check-in/out procedures • Follow all cash and credit card procedures required by hotel and brand standard• Check house count to determine the rooms available for the day • Review credit limit exception report & gets additional approval if necessary• Check expected departures for today & clears checkouts or extends stays after check out time• Update housekeeping room status when received from housekeeping • Balance departments from daily activity report at the end of shift • Performs cashier shift change when cash is in balance • Explain any of the hotel's promotional items to each guest checking in & gives them to any guest who requests them • Mention various hotel amenities, (i.e. free breakfast, spa, fitness center, voice mail, etc.) to guests during lags in phone or in-person conversations • Respond promptly to any guests' inquiries or complaints; Offers alternate solution if guest demand cannot be met • Demonstrate commitment to servicing the guest by being hospitable and accommodating • Document any guest accidents by completing the accident report form • Ability and flexibility to work various shifts including evenings, weekends, and holidays Education/Experience • High School diploma or GED preferred • One year hospitality experience required • Customer service experience required • Experience handling cash and credit card procedures • Attention to detail • Knowledge of the hotel layout, all amenities offered, and all procedures & organization.• Knowledge of local geographic area knowledge, area businesses & services, major highway/street information, and community events & attractions. Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

**Additional Information** **Job Number** 26208405 **Job Category** Administrative **Location** Charlotte Marriott City Center, 100 W Trade St, Charlotte, North Carolina, United States, 28202VIEW ON MAP (****************************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Our Property Administrative Specialists play an important role in a number of vital hotel functions. At our hotels, Property Administrative Specialists work across departments (e.g., Guest Services, Engineering, Food & Beverage) to support administrative needs. Whether providing administrative support (e.g., prepare documents using word processing, spreadsheet, database, or presentation software), serving as the point of contact for clients and vendors, or acting as the liaison between the Sales Office and clients throughout the event process (pre-event, event, post-event), our Property Administrative Specialists get the job done. They are critical to ensure smooth operations throughout the entire hotel. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Develop and maintain positive working relationships with other employees and departments, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Report accidents, injuries, and unsafe work conditions to manager. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

DESCRIPTION: Are you looking for a fulfilling leadership role with opportunities for growth and development? We're searching for an experienced housekeeping manager to ensure our hotel is impeccably clean for our guests. You will lead our housekeeping team, ensure their work meets our high standards of cleanliness, and go above and beyond guest expectations to achieve that "wow" factor for repeat business. You must have previous experience in a supervisory role preferably in the hospitality industry. If you are enthusiastic, reliable, and take pride in a job well done, then start your application today! RESPONSIBILITIES: Monitor all daily operations of the housekeeping department, including the cleanliness of all guest rooms and public areas daily Document areas cleaned by room attendants and report any issues such as room damage or maintenance requests to the front office Oversee the housekeeping department budget, take inventory, and ensure there is a stock of adequate cleaning supplies Hire and train housekeeping staff to perform cleaning duties and deliver customer satisfaction to our expectations Arrange for cleaning equipment repairs as needed and keep all other equipment in good working condition QUALIFICATIONS: Over 1 year experience as an executive housekeeper, housekeeping manager, or similar Well-versed in environmental services (EVS) including sanitation protocol and procedures, and how to use cleaning supplies and equipment At least 2+ years' experience in hospitality or guest services Must have a high school diploma or the equivalent (GED) Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service 3+ years' supervisory experience in housekeeping management as an executive housekeeper, housekeeping director, or other similar position

Pay: $70000 - $75000 At Great Wolf, the Waterpark Maintenance Manager leads a team of technicians to keep waterpark running and ensures a safe and fun environment for guests. The Manager is responsible for leading the installation, maintenance and repair of aquatic equipment ensuring functionality that meets all required quality standards, resulting in maximum operating time and customer satisfaction. Essential Duties & Responsibilities * Responsible leadership of staff members, including; recruiting, hiring, training, and maintaining appropriate staffing levels for the department * Perform supervisory tasks of a team, including resolving conflict, coaching and developing others, promoting teamwork, and performance management * Oversee the implementation of all waterpark property and equipment repairs and preventative maintenance, monitor life safety systems * Oversees and ensures that the administration of the department is in compliance with all corporate and brand standards and all federal, state and local laws * Oversees, delegates, and performs as necessary maintenance and repair work on the waterpark equipment * Understands pool chemistry and general pool maintenance practices * Completes and maintains certification training in Aquatic Facility Operator and/or Certified Pool Operator programs * Perform tasks efficiently and in compliance with all safety rules and regulations * Uses and reinforces safe chemical handling in addition to following and adhering to MSDS practices and procedures as outlined by GWR standards, OSHA, EPA, Green Seal, and Federal, State, and Local laws * Plans and completes successful annual shutdowns by coordinating with the Aquatics Director, Director of Engineering, Lodge General Manager, and associated contractors * Maintains records and documentation according to corporate, industry, and government standards * Schedules staff to ensure operational excellence, while keeping within budgetary limits * Follow and enforce procedures that ensure the security of inventory such as tools, supplies, equipment, furniture, televisions, etc. * Monitor supplies and inventory in a timely and efficient manner, minimizing waste and ensuring that equipment is prepared and operational for the next shift * Monitors work order volume and prioritizes assignments for team as necessary * Inspects work assignments by maintenance staff to ensure that work is completed in a timely manner and within specifications * Manages shift operations including staff scheduling, training and coaching. * Assists the Director of Engineering in reviewing Market Metrix comments to follow up with any necessary actions for their area of responsibility * Assists Director of Engineering in managing labor, forecasting, and inventory processes for their area of responsibility Basic Qualifications & Skills * Bachelor's degree in business, engineering or related field (or equivalent education/experience) * 1+ year supervisory/leadership experience * Minimum 3 years experience in general maintenance, HVAC, plumbing, or waterpark maintenance * Working knowledge of chemicals, tools, equipment, and supplies used in providing comprehensive building/water park maintenance services * Successful completions of criminal background check and drug screen * Availability to work flexible hours and varied shifts including weekends and holidays, as required Desired Qualifications & Traits * Previous resort maintenance experience * Expert at hands-on equipment maintenance * Able to develop, implement, and monitor programs that adhere to all appropriate regulations, including: Ergonomics, Emergency Response, Injury and Illness Prevention, and Hazard Communications Physical Requirements * Able to lift up to 75 lbs. * Able to bend, stretch, and twist * Able to sit or stand for long periods of time * Able to climb multiple flights of stairs on daily basis and walk frequently Estimated Salary Range: $70000 - $75000 annual base salary An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Exciting times at the "newest" and "coolest" hotel to hit the Charlotte area, The Mecklen Hotel, a Tribute Portfolio Hotel. We're excited to hire a Director of Food & Beverage to oversee the operation of the F&B division of our new hotel. The food and beverage director is responsible for overseeing all food and beverage operations, including staff management, financial planning, and strategic direction to ensure high standards of quality and guest satisfaction. Apply today! Hire, train, and supervise all food and beverage staff, including kitchen, dining, and bar personnel. Develop operational standards and implement policies and procedures to ensure smooth daily operations. Create and manage comprehensive budgets for food, beverage, and labor costs. Implement effective cost control systems and monitor inventory to minimize waste and maximize profitability. Oversee menu development and approve new menus to ensure they are high-quality, marketable, and align with customer preferences. Maintain high standards of food safety, sanitation, and service quality. Contribute to strategic planning and project conceptualization for all food and beverage outlets. Coordinate events, promotions, and seasonal campaigns to drive business. Monitor guest feedback, address complaints, and implement improvements to enhance the overall guest experience. Ensure all legal and regulatory requirements are met, such as food safety and alcohol service laws. Negotiate contracts with vendors and suppliers. A bachelor's degree in hospitality management or a related field is preferred but not required. A minimum of 3-5 years of experience in food and beverage management.

**Additional Information** **Job Number** 26210356 **Job Category** Food and Beverage & Culinary **Location** The Westin Charlotte, 601 S College St, Charlotte, North Carolina, United States, 28202VIEW ON MAP (******************************************************************************************************************************************************** **Schedule** Full Time **Located Remotely?** N **Position Type** Non-Management **Pay Range:** $14.47-$14.47 per hour **POSITION SUMMARY** Our jobs aren't just about setting up tables and chairs for our guests to use during a banquet or meeting. Instead, we want to create an atmosphere that is memorable and unique. Our Event Support Experts take the initiative and deliver a wide range of services that allow our events to go off without a hitch. Whether setting up and breaking down materials, transporting supplies, stocking bars and action stations, or anything in between, the Event Support Expert plays a key role in making our events run flawlessly. No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Event Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance). Doing all these things well (and other reasonable job duties as requested) is critical - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1 year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Job DescriptionKana Hotel Group's mission is to be one of the most admired and service quality driven hotel companies in the industry. We will accomplish our goal by creating an atmosphere of friendly employee behavior and delivering the highest quality service and value to our guests. From our Team Members to our General Managers and Regional Support team, we seek people who have a passion for the hospitality business and want to grow with us. Most of our existing leadership team members have been promoted from within the company. As a member of our team, you will be expected to contribute your talents and energies to improve the environment and quality of the company, as well as the company's services. In return you will be given opportunities to grow and advance in your career. Kana Hotel Group is proud to offer the following benefits: Medical Vision Dental 401K Immediate Pay- earned wage access! Vacation time Sick time Holiday pay Bonus opportunities Brand-specific employee discounts Long term/short term disability Life insurance Primary Responsibilities • Prepare or direct preparation of food served using established production procedures • Determine amount and type of food and supplies required using production systems• Ensure availability of supplies and food or approved substitutions in adequate time for preparation • Learn menus, recipes, preparation, and presentation. • Set steam table; serve or ensure proper serving of food for tray line or dining room• Comply with established sanitation standards, personal hygiene, and health standards. Observe proper food preparation and handling techniques. • Store food properly and safely, marking date and item • Report necessary equipment repair and maintenance to supervisor • Correctly prepare all food served following standard recipes and special diet orders• Plan food production to coordinate with meal serving hours so that excellence, quality, temperature, and appearance of food is preserved • Apportion food for serving • Maintain daily production records • Keep work area neat and clean at all times; clean and maintain equipment used in food preparation • Complete food temperature checks before service • Prep all food for next shift and for the following day • Work with servers to ensure guest satisfaction and resolve complaints about food service as needed • Availability to work nights, weekends, holidays depending on business needs• Other duties as assigned Education/Experience • High School Diploma or GED preferred • Minimum 1 year experience cooking at restaurant or full service hotel • Culinary school 2-4 year degree preferred Our company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care. Our hotel in Center City is located in the heart of Charlotte's bustling Uptown neighborhood, just steps from world-class restaurants, museums and sports venues. Whether you're in town for an overnight trip or an extended stay, choose from comfortable rooms, studios, suites, and residences in a convenient location that promises North Carolina charm and hospitality. Gallery Hosts/ Front Office associates are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Hyatt as a Front Office Associate. Must be available to work any day of the week, including weekends. We Offer Excellent Benefits: * Free room nights, Discounted and Friends & Family Room Rates * Paid Vacation, sick days, new child leave, and personal day * Paid Family Bonding Time and Adoption Assistance * Tuition Reimbursement * Employee Stock Purchase Plan * Discounts at various retailers - Apple, AT&T, Verizon, Headspace, and many more * Medical, Prescription, Dental, and Vision Insurance (for full-time colleagues on 30th day) * 401k with company match HYATT House is an extended-stay, residential-style hotel that aims to provide individual travelers with the feel of a modern condominium. The 125 to 200 rooms, all-suite, properties offer comforts of home such as fully equipped kitchens, flat panel HDTVs, an free high-speed internet access. The public space features facilities such as a pool. a fitness center, and a business center. A full breakfast every morning and an evening social on weekday evenings are complimentary to guests. HYATT House properties are located in urban, airport, and suburban locations and can accommodate small corporate meetings and corporate clients seeking to place their employees on extended assignments. Welcome you to your new house, HYATT House! All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Laundry Attendants are responsible for the cleanliness of the laundry, ensuring that all laundry is handled, sorted, cleaned and maintained according to brand standards and hotel procedures. The following reflects the essential job duties but does not restrict tasks that may be assigned. Duties of this job may be changed at management's discretion. Duties include: Operates washers and dryers in accordance with manufacturer's guidelines Wash, and fold clean linens, towels and sheets and stores in appropriate areas Inspect items for wear and tear Collect laundry from carts/chute, separating items for laundering Moves laundry to washing area, clean laundry to drying area, dry laundry to folding are and folded laundry to proper storage according to brand and corporate procedures Use and maintain proper laundry recovery program Maintains adequate inventory of supplies Ensures compliance with energy conservation and job safety requirements Proactively maintain assigned areas and equipment Ensure efficient completion of daily assignments in a timely manner Use supplies efficiently Communicate with room attendants on room status Reports items needed for purchase to supervisor Report all safety concerns to management Attend and participate in all mandatory trainings Flexible with schedule and assignments Maintain effective performance under pressure May perform similar duties as requested by supervisor Requirements: Good customer service skills Ability to work independently and with others Good communication skills Ability to give and follow verbal and written instructions Attention to detail Ability to occasionally lift/carry up to 50 lbs. Ability to multi task Displays good initiative

Join our team as a Night Auditor responsible for reconciling daily financial transactions and providing overnight guest services. This position suits detail-oriented individuals who are comfortable working independently during late-night hours. Benefits: Night shift differentials Weekly pay Cross-training opportunities Safe and quiet work environment Responsibilities: Process late check-ins and early check-outs Reconcile and balance daily transactions Prepare nightly audit reports for management Ensure guest safety during overnight hours Handle guest requests or emergencies professionally