Property Details: Hyatt Regency Baytown | A catalyst for Baytown's waterfront district development, and located at the base of the iconic Fred Hartman Bridge, along the Houston Ship Channel, the Hyatt Regency Baytown- Houston will undoubtedly provide the ultimate gateway entrance to the city of Baytown, a coastal city known for its rich Texas history. Baytown is just minutes from downtown Houston and Galveston and close to the Kemah Boardwalk and NASA Space Center.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the Director of Sales, Marketing, and Events.
Job Description:
The Sales Systems Administrator is an individual whose responsibilities include maintaining the Sales and Events systems, preparing reports and analysis, manage the EEG, and provide administrative support including but not limited to proposals, account management, presentation preparation, site visits, local business events, and social media posts and perform additional tasks as needed by hotel and management. The SSA will report to the Director of Sales, Marketing, and Events and assist the sales team. Highly organized, detail-oriented, analytically minded, and good oral and written communication skills are of utmost importance. The Sales Systems Administrator has to manage confidential hotel and associate information, so knowledge of SOX compliance and the ability to monitor private information is a must. If you are a team player and looking for advancement in sales and/or catering, this position is a good start to a fulfilling career with Hyatt.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you are ready for this challenge, then we are ready for you.
We offer excellent benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Dental, and Vision Insurance with only a 30-day waiting period!
* 401K with company match
* Free parking
* Generous Paid Time Off
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Free colleague meals during shift
* Employee Stock Purchase Plan
* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more
Our Vales: Empathy | Wellbeing | Respect | Integrity | Experimentation | Inclusion
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$93k-113k yearly est. 6d ago
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Runner - F&B
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Houston, TX
The Opportunity: Perseid seeks an enthusiastic Server Assistant/Runner to join team. You will be part of a team that is passionate about celebrating creativity and delivering exceptional guest experiences. Who We Are: Perseid is a restaurant to be returned to for both casual meals and landmark occasions, we offer food that's approachable with a spirit of exploration and celebration. Helmed by Houston's well-known chef and restaurateur Aaron Bludorn and Director of Operations Cherif Mbodji, in collaboration with the Bunkhouse and Hyatt teams, Perseid offers a take on the quintessential neighborhood bistro through the lens of the Gulf Coast, providing a new destination for travelers and Houstonians to enjoy in the heart of the Montrose neighborhood. Recently listed as one of the 20 best new restaurants of 2025 by Bon Appétit.
Perseid is the main restaurant of Hotel Saint Augustine, a 71 room Bunkhouse hotel in the heart of Montrose
We're Proud to Offer Exceptional Benefits, which Include:
* Medical, Dental, Vision, 401K with company match
* Free room nights, Discounted and Friends & Family Room Rates
* Free parking
* Generous Paid Time Off
* Work-life benefits including wellbeing initiatives such as a complimentary Headspace
* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more!
The Role:
The Server Assistant/Runner is responsible for…
The Server Assistant/Runner is responsible primarily for assisting the Server in serving the guest. This person must have good communication skills as well as the ability to lift, pull and push moderate weight. This is a fast-paced position with continual customer contact.
Based upon fluctuating demands of the operation and to exceed customer expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Furthermore, employee responsibilities and job descriptions are subject to review and revision.
EOE/AA/Disabled/Veterans
Job Title: Housekeeper
As part of Team Hilton, our Housekeepers love being a part of our award-winning culture. From flexible scheduling and a friendly workplace environment to competitive health benefits, career growth opportunities and our Go Hilton travel discount program, you'll love working at Hilton!
What are the benefits of working for Hilton?
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:
Go Hilton travel program\: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
**
Available benefits may vary depending upon property-specific terms and conditions of employment
What will you do as a Housekeeper?
Hilton Housekeepers are the heart of our hospitality, making our hotels a home away from home for our guests! Your meaningful work impacts the guest's stay from start to finish, providing a safe and clean environment for all.
A day in the life of a Hilton Housekeeper may include:
Friendly interactions with our guests to make their stay memorable and comfortable
Cleaning our guest rooms to keep them in excellent shape, including making beds, cleaning bathrooms, dusting, vacuuming and ownership of the room product
Changing and replenishing bed linens, towels and guest supplies and amenities
Wearing your comfortable Team Member apparel specially designed with your function in mind
Stocking, organizing and transporting the housekeeping supply cart across the hotel, allowing you to get your steps in and stay active!
Being a key part of the Hilton mission\: Filling the earth with the light and warmth of hospitality!
What is it like working for Hilton?
The future of hospitality is bright at Hilton\: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World's Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton!
It is the policy of Hilton to employ qualified persons without regard to the individual's sex, color, race, religion, national origin, age, disability, sexual orientation, gender identity of any other protected group status as defined by and subject to applicable local laws. Hilton's commitment to equal employment opportunity supports the attraction and retention of a diverse workforce that will enhance the Company's competitiveness in attracting Team Members, customers, corporate partners and owners.
$21k-26k yearly est. Auto-Apply 10d ago
Security Officer - Hilton Houston Convention Center
Hilton 4.5
Houston, TX job
“Be the Calm in the Center of Downtown.”
Located in the heart of downtown Houston and connected to the George R. Brown Convention Center, Hilton Americas-Houston is a flagship hotel known for world-class hospitality, high-profile conventions, and vibrant daytime activity. We are seeking a professional, dependable, and service-oriented Full-Time Daytime Security Guard to help maintain a safe, welcoming environment for our guests, team members, and visitors.
A Security Officer is responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manne
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$22k-29k yearly est. Auto-Apply 16d ago
Guest Experience Expert
Marriott 4.6
Houston, TX job
**Additional Information** **Job Number** 26003042 **Job Category** Rooms & Guest Services Operations **Location** The Westin Galleria Houston, 5060 W Alabama St, Houston, Texas, United States, 77056VIEW ON MAP (*****************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$29k-44k yearly est. 12d ago
Food and Beverage Manager - Hilton Houston Convention Center
Hilton 4.5
Houston, TX job
The Hilton Americas-Houston - Hilton's "Award of Excellence" 8 years running - is searching for a Food & Beverage Manager to join the team!
Our 1,207 room AAA Four-Diamond hotel is conveniently located in the heart of downtown Houston, Hilton Americas-Houston is connected to the George R. Brown Convention Center via two indoor skywalks. This beautiful property boasts 91,000 square feet of banquet space, and multiple food and beverage outlets. This includes 1600 Bar & Grille, Starbucks, Lobby Bar, In Room Dining, and our 24 Executive Rooftop Lounge.
We are looking for an individual with a passion for food & beverage and providing exceptional service! At least 2 years of food & beverage management in a high volume setting is a must. The ideal candidate will be an energetic leader who is passionate about mentoring others and creating a culture of excellence and positivity.
This position directs and organizes the activities of 4 major outlets to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service. Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs. Ensures compliance with health, safety, sanitation and alcohol awareness standards. Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service. Interviews, trains, supervises, counsels, schedules and evaluates staff.
For more information on the property, please visit:
Hilton Americas-Houston Hotel - Downtown Houston
Hilton Americas-Houston (@hiltonamericashouston) • Instagram
What will I be doing?
Directs and organizes the activities of the Food & Beverage departments to maintain the high standards of food and beverage quality, service and marketing to maximize profits through outstanding customer service.
Plans and directs the functions of administration and planning of the Food & Beverage department to meet the daily needs of the operation. Implements effective controls of food, beverage and labor costs.
Ensures compliance with health, safety, sanitation and alcohol awareness standards.
Helps ensure high standards of food and beverage quality, service and marketing to maximize profits and ensure outstanding customer service.
Interviews, trains, supervises, counsels, schedules and evaluates staff.
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
$46k-64k yearly est. Auto-Apply 13d ago
Maintenance Engineer - Hilton Houston Post Oak by The Galleria
Hilton 4.5
Houston, TX job
Hilton Houston Post Oak is looking for a Maintenance Engineer to join the Team! Located in the vibrant Uptown district, just steps from The Galleria, Hilton Houston Post Oak blends elegance with convenience. Team members enjoy working in a stylish hotel featuring spacious guest rooms, an outdoor pool, 24-hour fitness center, and multiple dining options including The Promenade and Brittany Bar. With modern meeting spaces and warm Texan hospitality, this is the perfect place to build a rewarding career in hospitality.
Classification\: Full-Time
Shift: Various - must be available to weekdays, weekends, and holidays. (Mostly 2-3 days Overnight, 11\:00pm - 7\:00am, and other days may be AM or PM shifts)
Pay Rate\: The pay rate for this role is $18.00 and is based on applicable and specialized experience and location.
Want to learn more? Hotel Website, Instagram
What will I be doing?
As an Engineer, you would be responsible for maintaining the physical functionality and safety of the facility in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Maintain the physical functionality and safety of the facility including, but not limited to, guest rooms, public space and heart-of-the-house areas
Respond to guest calls and team member work orders in a timely, friendly and efficient manner to assess and repair non-functioning machinery and/or equipment
Perform a variety of repair and maintenance tasks including, but not limited to carpentry, plumbing, electrical work, painting, HVAC work and masonry
Conduct inspections for preventive maintenance needs
Record and report completed repairs and items that require further attention
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits - Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Medical Insurance Coverage - for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program\: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education\: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including\: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares\: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
*Available benefits may vary depending upon property-specific terms and conditions of employment.
#LI-JO1
$18 hourly Auto-Apply 19d ago
CDL P Driver
Hilton Houston North 4.5
Houston, TX job
Hilton Houston North is a recently renovated property located in the Houston City North Area, with 480 rooms and 36 meeting spaces (52,000 SQ Ft) to amaze our guests. We are looking for Top Candidates like You to bring our property alive by delivering exceptional service.
Overview:
Responsible for all guest service functions, including driving courtesy vehicles on surface streets and freeway. Also responsible for maintaining bell station, greeting guests, handling guest luggage, providing directions, assisting the front desk in answering phones and delivering items to guest rooms.
Duties (not limited to):
Drive guests between the airport and hotel and the local area. Obey all traffic rules and speed limits for safe, accident-free trips.
Open & close vehicle doors for guests.
Utilize bell carts to transfer luggage and packages to and from rooms, vehicles, and/or loading areas.
Run hotel errands as instructed by management.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Qualifications:
CDL Driver License with Passenger Endorsement.
Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays.
Excellent communication and customer service skills.
Physical work is a primary part of the job, and it is performed both inside the hotel, and inside and outside of a vehicle.
The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises.
Lifting up to 100 pounds.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
About our Management Company
Our Management Company, Driftwood Hospitality Management, is one of the top third-party hotel management in the US with more of 85 Properties between the United States, Puerto Rico and Costa Rica and our portfolio has outstanding partnership with 20 hospitality brands like Marriott, Hilton, IHG, Wyndham, Choice, and numerous Independent Boutique hotels. Driftwood elevates the industry by its passion for hospitality, resources, technology and by nurturing and advancing our in-house talent.
Ready to start our journey with us?
$32k-46k yearly est. 14d ago
Night Auditor - DoubleTree by Hilton Houston Medical Center
Hilton 4.5
Houston, TX job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Located in the heart of the Medical Center district, DoubleTree by Hilton - Medical Center serves patients, families, medical professionals, and business travelers who rely on us for comfort, consistency, and genuine hospitality during important moments. Our hotel offers a welcoming environment where compassion, professionalism, and attention to detail truly matter.
We're looking for dedicated, service-oriented team members who take pride in supporting guests visiting nearby hospitals, clinics, and research facilities. If you enjoy making a positive impact-whether through a warm greeting, a clean and comfortable room, or seamless service-we'd love to have you on our team.
A Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As Night Auditor, you would be responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Audit, post and balance daily cashiers' work for outlets including, but not limited to, outlets in Rooms and Food and Beverage
Ensure credit card system reconciles to daily transaction lists
Schedule, assign daily work, inform and train team members
Monitor, observe and assist in evaluating team member performance
$23k-29k yearly est. Auto-Apply 6d ago
Host/Hostess - Sports Bar
Marriott 4.6
Houston, TX job
**Additional Information** Greet and seat guests, manage tables and menus, maintain clean dining areas, follow safety and company standards, communicate support the team, and perform light physical duties as needed. **Job Number** 26001672 **Job Category** Food and Beverage & Culinary
**Location** Marriott Marquis Houston, 1777 Walker St, Houston, Texas, United States, 77010VIEW ON MAP (*******************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Greet guests and determine the number in their party. Seat guests by finding a clean, available table; pulling out chairs; placing clean/current menu in front of guest, etc. Guide guests through the dining rooms and provide any needed assistance. Move and arrange tables, chairs, and settings and organize seating for groups with special needs. Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting. Check menus to ensure they are current, clean, plentiful, and wrinkle-free. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Monitor dining rooms for seating availability, service, safety, and well being of guests.
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$22k-27k yearly est. 13d ago
Culinary Supervisor (Banquets) - $21/Hour
Hyatt 4.6
Hyatt job in Houston, TX
Join us for this incredible opportunity to be part of our team as a Culinary Supervisor at Hyatt Regency Houston-Downtown, located in Houston, TX. Not only will you be part of a rock-star team, but you'll also be working at a hotel that earned a spot on Fortune's 100 Best Companies to Work For in 2024!
**Responsibilities:**
- Lead our banquet kitchen team with energy and focus, ensuring top-quality, consistent food at every service.
- Inspire cooks and build a strong team culture where passion for food is at the center.
- Partner with Sous Chefs and Executive Chef on menu execution, new dish testing, and continuous improvement.
- Take ownership of banquet operations, from prep to plating, ensuring seamless service for diverse events.
- Take ownership of quality, training, and service standards, while preparing yourself for the next step in your Hyatt career.
**Hyatt has a very competitive benefit package for colleagues, which may include:**
- Complimentary hotel room nights at Hyatt hotels world-wide
- Unlimited colleague and friends & family discounted room rates at Hyatt hotels world-wide
- Bereavement and jury duty pay
- Vacation, sick, and new child leave
- Medical, dental and vision Insurance, discounted prescriptions, life and disability insurance, flexible spending account,
- Retirement Savings Plan option (401K) with employer match
- Employee Stock Purchase Plan
- Complimentary employee meals
- Direct deposit
- Competitive wages
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
**Qualifications:**
+ A culinary leader in the making - someone ready to grow into Sous Chef.
+ Passionate about food, flavor, and execution.
+ A minimum of 2 - 3 years in a high-volume banquet kitchen preferred.
+ Previous supervisory or lead cook experience (preferred).
+ Culinary degree or certification (preferred but not required).
+ Flexible schedule (AM/PM, weekends, holidays).
+ Hungry to learn, grow, and succeed.
**Primary Location:** US-TX-Houston
**Organization:** Hyatt Regency Houston Downtown
**Pay Basis:** Hourly
**Job Level:** Full-time
**Job:** Culinary
**Req ID:** HOU003363
Hyatt is an equal employment opportunity and affirmative action employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status or any other group protected by law.
$41k-63k yearly est. 60d+ ago
Director of Services - Housekeeping
Marriott 4.6
Houston, TX job
**Additional Information** **Job Number** 25205117 **Job Category** Housekeeping & Laundry **Location** The Westin Houston Memorial City, 945 Gessner Rd, Houston, Texas, United States, 77024VIEW ON MAP (*******************************************************************************************************************************************************
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Management
**Pay Range:** $69,000 - $90,000 annually
**Bonus Eligible:** Y
**JOB SUMMARY**
Manages housekeeping functions and staff to ensure property guest rooms, public space and employee areas are clean and well maintained. Areas of responsibility include Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with team to successfully execute all housekeeping operations. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 2 years experience in the housekeeping or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
**CORE WORK ACTIVITIES**
**Managing Housekeeping Operations**
- Maintains strong working relationship with Front Office to ensure effective communications for operational issues.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to ensure adequate supplies.
- Ensures guestrooms, public space and employee areas are cleaned according to operating standards.
- Ensures compliance with all housekeeping policies, standards and procedures.
- Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas, garage and grounds.
**Managing Departmental Costs**
- Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.
- Understands the importance of department's operation on the overall property financial goals and educates staff on details as appropriate.
- Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports.
- Keeps the Housekeeping team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Manages department controllable expenses and cost per occupied room to achieve or exceed budgeted goals.
**Ensuring Exceptional Customer Service**
- Responds to and handles guest problems and complaints effectively.
- Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
- Empowers employees to provide excellent customer service.
- Develops goals and expectations for direct report managers.
- Celebrates successes and publicly recognizes the contributions of team members.
- Reviews employee satisfaction results to identify and address employee problems or concerns.
- Communicates expectations, recognizes performance, and produces desired business results.
**Conducting Human Resources Activities**
- Ensures property policies are administered fairly and consistently.
- Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.
- Establishes goals and objectives for all areas of responsibility.
- Directs staff to strive for continuous improvement in all areas of responsibility.
- Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
- Manages employee progressive discipline procedures for areas of responsibility.
- Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures employees are treated fairly and equitably.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
$69k-90k yearly 27d ago
Loss Prevention Officer - Hilton Houston Post Oak by The Galleria
Hilton 4.5
Houston, TX job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Hilton Houston Post Oak by the Galleria is looking for their next Full Time Loss Prevention officer.
The ideal candidate will be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
This is a fantastic opportunity for anyone looking to kickstart or grow their HR Career with an internationally recognized "Great Place to Work".
Pay\: $16.00 per hour
Shift\: Must be able to work a flexible schedule that includes AM, PM along with weekends and holidays as needed.
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Security Officer, you would be responsible for ensuring the safety of guests and team members and the security of the hotel and property in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, security risks and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner
EOE/AA/Disabled/Veterans
$16 hourly Auto-Apply 16d ago
Bellperson - Hilton Houston Post Oak by the Galleria
Hilton 4.5
Houston, TX job
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
"First Impressions, Lasting Memories - Join the Hilton Post Oak Bellperson Team!"
At Hilton Post Oak, we pride ourselves on delivering exceptional service and creating unforgettable experiences for our guests. As a Bellperson, you are the first face our guests see when they arrive and the last to wish them well. You play a key role in ensuring their stay is smooth, seamless, and memorable. From welcoming guests with a warm smile to handling their luggage with care, you'll set the tone for the exceptional hospitality they can expect from start to finish.
A Bellperson is responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Bellperson, you would be responsible for transferring and storing luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Greet and escort arriving and departing guests to and from their accommodations
Retrieve and transport guest luggage
Inspect guest rooms and acquaint guests with these rooms and their features
Respond to guest inquiries and requests in a timely, friendly and efficient manner
Organize and store luggage, as needed, according to guidelines
Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
Ensure messages and faxes are regularly delivered throughout the day
Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
Drives property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
Assist in the maintenance, appearance and functionality of equipment
EOE/AA/Disabled/Veterans
EOE/AA/Disabled/Veterans
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Hilton Americas-Houston is seeking to hire a Houseperson - Banquet Set-up to join their Team!
Located in the heart of downtown Houston, this beautiful 1200 room hotel is connected to the George R. Brown Convention Center via skywalk and adjacent to both Discovery Green Park and Toyota Center - home of the NBA's Houston Rockets.
The ideal candidate is responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
For more information on this property, please visit:
https\://www3.hilton.com/en/hotels/texas/hilton-americas-houston-HOUCVHH/index.html
https\://****************************************
Shift\: must be able to work a flexible scheduled to work morning, mid-day, evening shift, along with Holidays and weekends as needed.
The Benefits - Hilton is proud to have an award-winning workplace culture ranking #2 Best Company To Work For in the U.S.
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as\:
Access to your pay when you need it through DailyPay
Health insurance
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Go Hilton travel discount program
Best-in-Class Paid Time Off (PTO)
Supportive parental leave
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
*
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
What will I be doing?
As a Banquet Set-Up Attendant, you would be responsible for setting and cleaning banquet facilities for functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set tables and chairs to meet function specifications.
Clean meeting space including washing meeting room walls at beginning of events
Clean meeting space including, but not limited to, vacuuming, sweeping, mopping, polishing, wiping areas and washing walls before and after events
$18k-25k yearly est. Auto-Apply 28d ago
Front Office Supervisor
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Houston, TX
Thompson Houston is now hiring new colleagues to join the hotel's opening team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city's newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel's coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. Newly opened, this luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits:
* Free room nights, Discounted and Friends & Family Room Rates
* Medical, Dental, and Vision Insurance with only a 30-day waiting period!
* 401K with company match
* Free parking
* Generous Paid Time Off
* Paid Family Bonding Time and Adoption Assistance
* Tuition Reimbursement
* Employee Stock Purchase Plan
* Discounts at various retailers -Apple, AT&T, Verizon, Headspace, and many more
Job Description
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing
Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.
This is not you typical career opportunity. This is the Hyatt Touch.
Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.
$34k-41k yearly est. 18d ago
Director of Sales and Marketing - Hilton Houston Post Oak by the Galleria
Hilton 4.5
Houston, TX job
What are we looking for?
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Hotel Sales, Catering or Marketing Experience
Leadership management Experience
Ability to travel
Experience in hotel management, or related industry, essential
Highly professional presentations and communication (oral and written) skills
Proficiency with standard Microsoft Office
Ability to perform critical analysis
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Four-year college degree preferred
Adaptable experience with business strategy, business planning, and business plan development
Ability to speak multiple languages
Multiple Brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits
We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.
Medical Insurance Coverage Options - for you and your family. Able to enroll after 90 days of employment
Vision, dental, life and disability insurance
Mental Health Resources
Best-in-Class Paid Time Off (PTO) - you can accrue up to 144 hours of PTO in your first year of employment.
Go Hilton travel discount program\: 100 nights of discounted travel per calendar year
Participating in the 401(k) Plan and company match is the perfect way to save for the future. We match 100% of every dollar eligible TMs contribute up to 3% of pay, plus 50% of every dollar contributed on the next 2% of pay.
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Debt-free education\: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Inclusive family-building and fertility benefits
Expanded bereavement leave
Adoption Assistance program
Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount
Complimentary meals in the cafeteria while on shift
EOE/AA/Disabled/Veterans
With over 400 guestrooms and 40,000+ square feet of meeting and event space, the Hilton Houston Post Oak by the Galleria requires a Director of Sales & Marketing who is both a strategic revenue leader and a culture-builder-someone who inspires teams, elevates performance, and creates a results-driven sales environment.
As the Director of Sales & Marketing, you will be responsible for overseeing commercial strategies for your hotel. Your goal is to improve the performance of the asset by connecting strategy and business processes.
Hilton's Commercial Services organization is comprised of team members driving our sales, revenue, marketing, catering, and events management, call centers, and analytics functions. These functions are the core of Hilton's “commercial engine” and are essential to Hilton's ability to drive profitable growth.
What will I be doing?
The primary responsibilities of this position are to design, develop, and deploy business strategies that are creative, dynamic, and impactful for the Americas and lead the Hotel Sales and Marketing process. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. This includes but is not limited to, development and communication of commercial strategies and standards through a structured cadence and analysis of company revenue performance against established goals.
In this role, you will facilitate the delivery of the Americas Commercial Operating Model and should possess strong leadership, communication, and networking skills.
Strategy:
Produce your hotel's Annual Multi-Year Commercial Strategy Plan, in partnership with on-property leaders and regional support
Connect the performance needs for the hotel with the solutions designed by the Hilton enterprise, in each key segment your hotel serves
Direct accountability for setting the strategy and delivery of your hotels revenues including group rooms, banquets, catering, business transient and leisure transient
Work with Commercial Leadership to ensure that Business Review Guidelines (current to + 5 years) and Group Pricing & Rate Quotation Strategies are in place to maximize all pricing components of sales and catering opportunities and achieve positive group market share
Support hotel B2B marketing, digital marketing, social media, public relations and communications activities. Guide the e-Commerce teams to ensure online hotel content is accurate and effective
Work with Commercial Leaders to establish optimal business mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies
Work with fellow Executive Committee members to ensure profits are maximized in line with GOP and EBITDA targets
Develop and execute departmental expense budget and forecasts
Develop and maintain detailed and real-time knowledge of all competitor and market activity
Responsible for the execution of the Sales and Catering Sales annual SIP (Sales Incentive Program)
Leadership:
Lead weekly, monthly, and quarterly Sales & Marketing Optimization Process for hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies
Contribute to annual Commercial Cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools
Responsible for recruiting and retention of all sales and marketing roles
Lead, engage, and develop team members, including ongoing performance development and Career Development Plans
Conduct performance review for all direct reports and provide feedback for dotted line reports, including but not limited to:
Group Sales
Business Transient Sales
Leisure Sales
Catering Sales
Marketing
Facilitate and lead in a culture that is aligned with Hilton's DEI and ESG enterprise goals
Ownership, Customer, and Stakeholder Relations:
Own performance and commercial activity reporting for each of your hotels (i.e., performance status communication and response plans)
In concert with AVPs, Regional Commercial Director and General Manager(s), present commercial strategies to key business partners and ownership groups. Ensure transparency, relevance, and timeliness in articulating the commercial performance targets, and potential gaps or upside (strengths & weaknesses)
Liaise with Hilton Worldwide Sales, regional support and brand teams
Build strong relationships with CVB, community influencers and 3rd party travel partners
High level of engagement with customers from all sales segments
Support of team's high-impact site visits and pre-convention meetings
Support of sales managers sales travel into feeder markets
$66k-100k yearly est. Auto-Apply 19d ago
Steward [Hypsi]
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Houston, TX
Hypsi Steward · Full Time Hypsi, the signature restaurant at the new Hotel Daphne, located in the heart of Houston Heights is preparing to open its doors, and we're building a passionate, hospitality-driven team to bring it to life. Italian-inspired with a Houston spirit, Hypsi will launch with dinner service and expand into breakfast and lunch soon after. The menu will spotlight a robust pasta program and elegant yet approachable entrées. A signature roaming mozzarella cart will serve hand-pulled cheeses with curated add-ons like pickled vegetables, aged vinegars, and cold-pressed olive oil.
We are now looking to grow our team and are seeking dynamic individuals who will capture the very essence of this culinary destination and join our team as a Steward.
Your role
Reporting to the Sous Chef(s), the Steward exceeds expectations by completing tasks that include but are not limited to cleaning dishes, kitchen, food preparation equipment, and utensils. This position works closely with both the front of house and back of house teams to ensure customer satisfaction. This person must have good communication skills as well as the ability to lift, pull and push a moderate weight. This is a fast-paced position. Our colleagues work in an environment that demands exceptional performance yet reap great rewards. Whether it's career opportunities, job enrichment or a supportive work environment.
Responsibilities:
* Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instruction
* Bus dining room and patio. Keep tables clear of dishes and food remnants
* Wash dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
* Place clean dishes, utensils, and cooking equipment in storage areas
* Maintain kitchen work areas, equipment, and utensils in clean and orderly condition
* Stock supplies such as food and utensils in serving stations, cupboards, refrigerators, and salad bars
* Sweep and scrub floors
* Clean garbage cans with water or steam
* Sort and remove trash, placing it in designated pickup areas
* Assist in unloading deliveries (food and supplies)
* Ensure open lines of communication via email, logbooks, meetings, etc., to ensure all needs of the restaurant are met
* Maintain a high level of cleanliness and safety in the work area
* Ensure that all equipment is maintained in good, safe working condition
* Maintain an increased awareness of safety issues throughout the property
* Keep abreast of safety and emergency procedures and OSHA requirements
* Attend relevant meetings
$23k-33k yearly est. 6d ago
Market Barista
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Houston, TX
As a Hyatt Regency Baytown colleague, you will enjoy the following benefits: * Free room nights, Discounted and Friends & Family Room Rates * 401K with company match * Free Parking * Generous Paid Time Off * Tuition Reimbursement * Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more
* Job Description
This position will be responsible for fulfilling guest orders. The beverage attendant/market barista will prepare beverages in accordance with menu standards and provide a welcoming and clean environment for guests. At Hyatt, our colleagues engage in casual conversation and create a welcoming experience with their style and service attributes. Other duties include general restaurant preparation and maintaining a sanitary environment.
At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.
Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Hyatt has the best to offer in restaurant server jobs: Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
The Market: Pick up grab-and-go snacks and drinks at any time from our convenient guest market.
Property Details: Hyatt Regency Baytown | A catalyst for Baytown's waterfront district development, and located at the base of the iconic Fred Hartman Bridge, along the Houston Ship Channel, the Hyatt Regency Baytown- Houston will undoubtedly provide the ultimate gateway entrance to the city of Baytown, a coastal city known for its rich Texas history. Baytown is just minutes from downtown Houston and Galveston and close to the Kemah Boardwalk and NASA Space Center.
From the moment you enter the Hyatt Regency Houston- Baytown hotel, you will sense a wonderful mix of modern meets warm southern Texas hospitality and bay breezes. The hotel features 208 guest rooms, a market, a 3-meal restaurant with exposition kitchen, and a lobby bar with great views of the Houston ship channel. Our Houston -area hotel is the first waterfront hotel in the area that will also feature 18,000 sq. ft. of meeting space, including a 12,000 sq. ft. ballroom with 20 -ft. high ceilings, a smaller junior ballroom and waterfront event space. Leisure amenities include an outdoor pool and fitness center.
$26k-32k yearly est. 18d ago
Steward - Events
Hyatt Hotels Corp 4.6
Hyatt Hotels Corp job in Houston, TX
The Steward - Events is primarily responsible for maintaining the cleanliness of all hotel china, silverware, and cookware. This person will also be responsible for helping during banquets to plate food and assist banquet servers in preparation of serving the guests.
View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.