Import coordinator vs ground support agent

The differences between import coordinators and ground support agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, an import coordinator has an average salary of $46,843, which is higher than the $44,789 average annual salary of a ground support agent.

The top three skills for an import coordinator include customer service, logistics and us customs. The most important skills for a ground support agent are safety procedures, belt loaders, and FAA.

Import coordinator vs ground support agent overview

	Import Coordinator	Ground Support Agent
Yearly salary	$46,843	$44,789
Hourly rate	$22.52	$21.53
Growth rate	6%	10%
Number of jobs	16,834	85,827
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 34%
Average age	43	43
Years of experience	-	-

Import coordinator vs ground support agent salary

Import coordinators and ground support agents have different pay scales, as shown below.

	Import Coordinator	Ground Support Agent
Average salary	$46,843	$44,789
Salary range	Between $33,000 And $65,000	Between $22,000 And $88,000
Highest paying City	Plainview, NY	-
Highest paying state	New York	-
Best paying company	RemX	-
Best paying industry	Automotive	-

Differences between import coordinator and ground support agent education

There are a few differences between an import coordinator and a ground support agent in terms of educational background:

	Import Coordinator	Ground Support Agent
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 34%
Most common major	Business	Business
Most common college	-	-

Import coordinator vs ground support agent demographics

Here are the differences between import coordinators' and ground support agents' demographics:

	Import Coordinator	Ground Support Agent
Average age	43	43
Gender ratio	Male, 32.6% Female, 67.4%	Male, 68.0% Female, 32.0%
Race ratio	Black or African American, 6.5% Unknown, 6.7% Hispanic or Latino, 26.6% Asian, 16.1% White, 43.3% American Indian and Alaska Native, 0.8%	Black or African American, 8.0% Unknown, 6.8% Hispanic or Latino, 19.8% Asian, 14.6% White, 49.9% American Indian and Alaska Native, 0.8%
LGBT Percentage	11%	11%

Differences between import coordinator and ground support agent duties and responsibilities

Import coordinator example responsibilities.

Work directly with government agencies including FDA, USDA, and CBP to resolve import delays.
Ensure import documentation is accurately process, distribute and release to ocean lines and freight forwarders.
Delete ABI and remove from FedEx bill for void entries.
Launch company's TSA program.
Act as company contact for C-TPAT program.
Arrange FCL ocean operations, imports and exports.

Ground support agent example responsibilities.

Answer eligibility and coverage questions from insurance agents pertaining to Medicare advantage plans and prescription drug plans.
Maintain all aircraft maintenance logs and scheduling of FAA require inspections.
Welcome passengers with departing and arriving information of the FBO.
Utilize tugs, pallet dollies, and perform freight running activities.
Experience includes, bag room, Mail/Cargo, ramp, and De-icing.
Navigate multiple applications in a windows environment effectively; track and maintainedcustomer information into database.

Import coordinator vs ground support agent skills

Common import coordinator skills

Customer Service, 16%
Logistics, 11%
US Customs, 7%
Forwarders, 4%
FDA, 4%
Delivery Orders, 4%

Common ground support agent skills

Safety Procedures, 33%
Belt Loaders, 20%
FAA, 13%
Outbound Calls, 10%
FBO, 8%
Inbound Calls, 6%

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Import Coordinator
Import Coordinator vs Ground Support Agent

Updated January 8, 2025

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