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Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Information technology internship job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 1d ago
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Summer 2026 Software Engineering Intern
Aerovironment 4.6
Information technology internship job in Sunrise, FL
Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members.
We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location.
**Summary**
As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools.
This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact.
**Position Responsibilities**
+ Assist in the design, coding, testing, and debugging of software components and systems.
+ Contribute to the development of tools and applications that support AV robotics and aerospace platforms.
+ Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities.
+ Participate in code reviews, documentation, and the use of version control and defect tracking tools.
+ Help develop scripts or automation to improve team workflows and efficiency.
+ Learn and apply best practices in software development processes, including Agile methodologies.
+ Support the development of prototypes, simulations, and proof-of-concept demonstrations.
+ Attend team meetings, contribute ideas, and learn to estimate development effort and timelines.
**Basic Qualifications (Required Skills & Experience)**
+ Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field.
+ Strong foundational knowledge in programming languages such as **Python, C++, or Java** .
+ Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs.
+ Experience with data structures, algorithms, and software design principles.
+ Demonstrated problem-solving and analytical skills.
+ Ability to work both independently and collaboratively in a team environment.
+ Effective written and verbal communication skills.
**Preferred Qualifications & Competencies**
+ Experience with software development on Linux, Windows, or cross-platform environments.
+ Exposure to web technologies, cloud platforms, or backend services is a plus.
+ Interest in or exposure to robotics, autonomous systems, or data analytics.
+ Experience using scripting languages (e.g., Bash, Python) to automate tasks.
+ Knowledge of Agile development practices and version control (e.g., Git).
+ Curiosity and willingness to learn new technologies and frameworks.
+ Ability to take ownership of tasks and contribute to team goals.
**Physical Demands**
+ Ability to work in an office and R&D lab environment (Constant)
+ Required to sit, type, and use office equipment for extended periods (Frequent)
**ITAR Requirement:**
_T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._
**Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* .
We also encourage you to review our company website at ******************** to learn more about us.
Principals only need apply. NO agencies please.
**Who We Are**
Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.
Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed.
**What We Do**
Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.
_We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._
**ITAR**
**About AV:**
**AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.**
We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve.
Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next.
**If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.**
**Careers at AeroVironment (*****************************************
$36k-53k yearly est. 60d+ ago
Technical Support Specialist
Institute of Healthcare Professions, LLC 3.6
Information technology internship job in Boynton Beach, FL
Description:
International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.
Purpose
The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.
Responsibilities
System Administration and User Support
Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
Create bulk templates for new users/students in Typhon.
Network and Security Administration
Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
Train and coach support staff on systems and processes.
Review support tickets, student meetings, and projects for quality and efficiency.
Organize support staff scheduling for campus events and operational needs.
Requirements:
Qualifications
Education / Experience / Knowledge
Associate degree in InformationTechnology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of experience in technical support, IT administration, or help desk roles.
Must have experience working in an educational environment (school, college, or university)
Strong interpersonal skills and a customer-oriented mindset
Ability to work independently and as part of a team
Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office Suite and remote desktop tools.
Ability to train and support users with varying technical backgrounds.
Desired
Bachelor's degree in related field.
Experience in higher education or healthcare environments.
Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
Vendor management experience.
Additional Information
At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$39k-71k yearly est. 29d ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Information technology internship job in Fort Lauderdale, FL
Working Title: Internship Salary: To Be Determined by the Agency InformationTechnologyInternship State of Florida Opportunities are located throughout FloridaInternship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of InformationTechnology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 60d+ ago
Technical Support Specialist
Sidley Austin 4.6
Information technology internship job in Miami, FL
The Technical Support Specialist is responsible for providing Level II technical hardware and software support. They will facilitate and resolve a wide variety of requests, inquiries and complaints with the use of their extensive technical knowledge of hardware and software. The Technical Support Specialist will work independently and as part of a team.
Duties and Responsibilities
Assists users to resolve computer related problems such as inoperative hardware or software, including network connections. Resolve customer inquiries efficiently and effectively through the use of active listening and personalizing techniques with a constant focus on service excellence.
Hardware Support functions include, but are not limited to, end user support, desktop support, laptop support, visiting office setups, and mobile device support. Perform computer imaging and post image configurations, preventative maintenance, and basic printer troubleshooting working with the vendor on repairs.
Software support functions include, but are not limited to, troubleshooting of applications that are standard within Sidley's environment, installation and configuration of software, updates and preventative maintenance, and support of third party applications in coordination with vendors.
Manage the assets that are both deployed and in inventory, maintain accurate Asset records for each user and each piece of equipment. Coordinate and perform Hardware moves, changes and exchanges.
Provide break/fix support for telephones, including handsets, telephone cords and telephone base-units.
Assist with projects such hardware or software upgrades, office moves and special events.
Manage and process Hardware warranty claims and issues, and facilitate warranty repairs with third party vendors.
Document and maintain user request and incident records in IT Service Management System.
Perform other duties as required.
Salaries vary by location and are based on numerous factors, including, but not limited to, the relevant market, skills, experience, and education of the selected candidate. If an estimated salary range for this role is available, it will be provided in our Target Salary Range section. Our compensation package also includes bonus eligibility and a comprehensive benefits program. Benefits information can be found at Sidley.com/Benefits.
Target Salary Range $75,000 - $85,000 if reporting to a supervisor in New York Qualifications
To perform this job successfully, an individual must be able to perform the Duties and Responsibilities (Duties) above satisfactorily and meet the requirements below. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. If you need such an accommodation, please email ************************** (current employees should contact Human Resources).
Education and/or Experience:
Required:
BA/BS degree or equivalent work experience
A minimum of 2 years of experience providing direct and exceptional user support in a high performance culture, including:
Experience supporting Windows-based computers, including Microsoft Windows 10
Experience supporting VoIP Telephony solutions
Experience with enterprise imaging solutions for Windows-based computers
Experience supporting Smartphones, e.g., iPhone, Android
Experience supporting Microsoft Office Applications and Remote Access technology, such as Citrix
Preferred:
Law Firm or Professional Services experience
A+, ITIL and Microsoft Office Application certifications
Experience using and supporting Adobe Acrobat, iManage Document Management Solutions, Cisco Telephony, Blackberry Work, and Mac in an enterprise as well as experience deploying operating systems with SCCM
Other Skills and Abilities:
The following will also be required of the successful candidate:
Strong organizational skills
Strong attention to detail
Good judgment
Strong interpersonal communication skills
Strong analytical and problem-solving skills
Able to work harmoniously and effectively with others
Able to preserve confidentiality and exercise discretion
Able to work under pressure
Able to manage multiple projects with competing deadlines and priorities
Sidley Austin LLP is an Equal Opportunity Employer
#LI-EC1
$75k-85k yearly Auto-Apply 5d ago
IT Specialist
Inbloom Autism Services 4.0
Information technology internship job in Fort Lauderdale, FL
The IT Specialist is responsible for monitoring and maintaining computer systems, identifying and resolving performance issues, and implementing system upgrades and improvements. This role provides technical support for desktops, laptops, smartphones, tablets, and key business applications such as Google Workspace, Microsoft 365 (Office 365), 8x8, and cloud-based file storage platforms. Additionally, the IT Specialist ensures employees have the tools and technology needed to work efficiently while protecting the organization's systems, data, and digital assets through best-practice security and support standards.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Review diagnostics and assess the functionality and efficiency of systems.
Implement security measures in line with HIPAA
Monitor security certificates and company compliance requirements.
Offer technical support to company staff and troubleshoot computer problems.
Install and update company software and hardware as needed.
Anticipate and report the cost of replacing or updating computer items
Other duties as assigned.
Supervisory responsibilities
None.
Qualifications
High School Diploma or equivalent
Working knowledge of relevant operating systems, PC and MAC
Excellent problem-solving and critical thinking skills
Keen attention to detail
Good organization, time management and prioritization
Efficient troubleshooting abilities
Effective communication skills including speaking, writing and active listening
Great customer service and interpersonal skills.
Ability to multitask and prioritize daily workloads
Up to date with advancements in security (Hitrust/SOC2)
Brings a friendly, approachable attitude to the office
A genuine passion for helping the Autism community.
Work environment
Noise Level is moderate to loud
Physical demands
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 35 pounds at times.
Travel required
Minimal travel required
Affirmative Action/EEO statement
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$61k-96k yearly est. Auto-Apply 11d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Fort Lauderdale, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 21d ago
IT Support Specialist
Stefanini 4.6
Information technology internship job in Boca Raton, FL
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your informationtechnology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
-Provide end user desktop / phone support to deterine and resolve end user support issues.
-Will require reimaging/imaging of laptops, desktops and thin clients on-site.
-Opening and closing tickets.
-Matching PO's with deliveries and acceptance of deliveries.
-Working directly with customers for the acceptance and delivery of hardware that has been repaired or configured for initial login by a new staff member.
-Managing your specific ticket queue.
-Adding and troubleshooting hardware such as hard disks and memory.
-Troubleshoot encryption and system configuration issues.
-Creation of mailing labels for accurate shipping and tracking as well as receiving and documentation of receipt
Requirements:
Qualifications
Win XP
Win7
Support helpdesk
Microsoft Office
Google Apps
VPN / Remote Connectivity
Mobile Device Support (Andriod, iOS, Blackberry devices)
Relevant desk side experience
MAC (OSX) support
Telephone Support using remote tools.
Ticket Management knowledge (Remedy).
Ability to make sound decision on the fly, to meet the customers needed.
Ability to manage multiple issues at one time.
Ability to work well as part of a team.
Ability to clearly communicate with customers to ensure they understand issues, and how they will be resolved via email, phone and personal contact.
Additional Information12 Months ContractMay require after-hours and weekend work and OT may be required
$43k-70k yearly est. 60d+ ago
Technical Support Specialist
Bis Digital 4.2
Information technology internship job in Fort Lauderdale, FL
Technical Support Specialist
The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations.
The responsibilities of the Technical Support Specialist include but are not limited to the following:
Answer incoming calls and respond to customer emails in a timely manner.
Provide technical insight to answer and resolve customer queries.
Leverages all available resources to provide the best information.
Follows all established processes regarding request for onsite service.
Maintains awareness of those assigned to support the call queue.
Appropriately escalates issues to supervisors.
Routes call appriately as requested.
Stays current on AV products and solutions serviced by the organization.
Leverages remote desk top technology to assist with remote software installations
Other related duties as assigned
$52k-76k yearly est. 60d+ ago
IT Support Specialist
Us Claims Capital LLC
Information technology internship job in Boca Raton, FL
US Claims is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an underserved market, enabling victims to pursue fair settlements. We have built an organization driven by excellence and are seeking individuals excited by the opportunity to grow with us. Offering an innovative environment guided by outstanding leadership, US Claims provides a strong platform to demonstrate talent and build a rewarding career. Energized by the challenges and opportunities ahead, our passionate team continues to drive the exponential growth of our business. US Claims is currently hiring an experienced IT Support Specialist to join our team, reporting directly to the IT Director and working closely with our Managed Service Provider (MSP). This role provides timely and effective technical assistance to end users across the organization, ensuring smooth day-to-day operations. In addition to end-user support, this role owns and administers the company's ZenDesk help desk platform and cyber-security training and phishing simulation platform (KnowBe4).
RESPONSIBILITIES AND DUTIES
Help Desk & End-User Support
Serve as the primary point of contact for end users seeking technical assistance via phone, email, Zendesk, or in person
Diagnose and resolve hardware, software, and network-related issues efficiently to minimize downtime
Provide clear, step-by-step guidance to enable users to troubleshoot common issues independently
Log, track, and maintain detailed records of all support interactions, including issue description, troubleshooting steps, and resolution
Collaborate closely with the IT Director and MSP to escalate and coordinate resolution of complex issues
Identify trends in recurring issues and recommend proactive improvements
Cybersecurity Training & Phishing (KnowBe4)
Own and manage the KnowBe4 security awareness training and phishing simulation platform
Assign, track, and report on employee cybersecurity training completion
Design, launch, and monitor phishing campaigns
Analyze results and provide metrics and recommendations to IT leadership
Support ongoing security awareness and risk reduction initiatives
Systems & Operations Support
Assist with onboarding and offboarding, including account provisioning, permissions, hardware setup, and security training
Assist in installation, configuration, and maintenance of hardware, software, and network equipment
Support system upgrades, patches, and enhancements
Participate in planning and execution of network and system improvements
Maintain confidentiality of all data accessed, processed, or stored
Create and maintain detailed Standard Operating Procedures (SOPs) and technical documentation
Stay current with industry trends and best practices
Perform other duties as assigned
Participate in on-call support as needed after business hours or weekends
EDUCATION, SKILL & EXPERIENCE REQUIREMENTS
Bachelor's degree in Computer Science, InformationTechnology, or a related field, or equivalent work experience.
5 years of experience in technical support or IT operations roles.
Proficiency in troubleshooting hardware, software, and network-related issues.
Familiarity with Windows operating systems, Microsoft 365, AWS, Azure and Active Directory.
Familiarity with Microsoft Defender for endpoint
Basic understanding of network protocols, routing, and switching.
Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical users.
Strong problem-solving skills and the ability to work independently or as part of a team.
Experience working in a collaborative environment with third-party service providers or MSPs is advantageous.
Willingness and ability to be on call if needed after business hours/weekends to address urgent technical issues.
Ability to learn and support new systems and applications.
$34k-57k yearly est. Auto-Apply 9d ago
IT Support Specialist
Helm Bank 3.9
Information technology internship job in Miami, FL
Job Title: IT Support Specialist
Summary
The IT Support Specialist is responsible for maintaining and monitoring the Bank computer systems, installing and configuring hardware and software, and solving technical issues as they arise. Responding in a timely manner to service issues and requests. The IT Support Specialist is responsible for providing technical support across the Bank, this may be in person or over the phone.
Essential Duties & Responsibilities
Responsibilities include the following: other duties may be assigned:
Installing and configuring computer hardware, software, systems, networks, printers, and scanners
Monitoring and maintaining computer systems and networks
Responding in a timely manner to service issues and requests
Providing technical support across the Bank (this may be in person or over the phone)
Setting up accounts for new users
Repairing and replacing equipment as necessary
Testing new technology
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Logging all service requests and updating tickets as needed
Requirements and Qualifications
Certificate or associate's degree in computer science or bachelor's degree program with a computer-related major.
Current relevant industry certifications
Minimum two years of relevant experience in a help desk/IT support role.
High-level knowledge of commonly used software, hardware and applications
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Must be bilingual in both English and Spanish. Ability to fluently speak, understand, read and write both languages
Customer/Client Focus.
Credibility.
Problem Solving/Analysis
Teamwork Orientation.
Initiative.
Stress Management
Organizational Skills
Time Management Skills
Multitasking Skills
Technical Capacity
Effective communicator
Adaptability
$43k-72k yearly est. Auto-Apply 60d+ ago
IT TECH
Vital Imaging Diagnostic Centers LLC
Information technology internship job in Miami, FL
ESSENTIAL DUTIES AND RESPONSIBILITIES
The key job duties of IT professionals typically include creating new computer systems, networks, and applications or finding software errors through troubleshooting. Many of them can be involved in various tasks depending on their roles and the company's needs.
As an IT worker, you can expect to work with computer-based information systems, software, and hardware, typically by designing, developing, and managing them. Everyday responsibilities can include:
Identifying technical problems
Deploying the appropriate IT solutions to solve problems.
Designing computer-based systems or programs
Identifying user needs with technology
QUALIFICATIONS:
An IT job can range from an IT support specialist, project manager, or software designer. Positions in this field cover a broad variety of roles that can vary depending on the company. An IT position generally involves managing and storing data using computers, software, databases, networks, and servers. As an IT professional, you may write programs, maintain networks, analyze systems, and provide technical support.
EDUCATION / EXPERIENCE :
Bachelor's degree in informationtechnology, information systems, computer science or related field (graduate degree a plus).
Minimum three years' experience overseeing IT teams and projects.
Sound understanding of computer systems, networks, security, telecommunications, databases and storage systems.
Ability to manage and prioritize tasks and projects.
Solid working knowledge of all relevant coding languages and security protocols.
Excellent analytical and problem-solving skills.
Experience implementing and managing Artificial Intelligence (AI).
Team oriented.
Bilingual in English and Spanish.
$33k-58k yearly est. Auto-Apply 60d+ ago
IT Specialist - Esquire Law Services
Esquire Law
Information technology internship job in Fort Lauderdale, FL
InformationTechnology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights
and to obtain financial justice from the parties responsible for their losses. We pride
ourselves on forging meaningful relationships with our clients, built upon trust, and
imparting our principal values into our individualized approach to each case. We are
privileged to serve our clients in our community. We maintain a commitment to
excellence and justice with an unrelenting devotion and dedication to our core
principles.
VISION: Using our law knowledge combined with data science, we strive to advance
the legal space with lawyer-led and tech-driven approaches to modernize and improve
how we manage cases. We strive to handle each matter with accountability and
responsiveness, as if we were representing ourselves.
We are seeking a motivated and organized IT Specialist to join our dynamic IT Team.
As a key member of our team, you will be responsible for providing comprehensive
technological support to our attorneys, legal assistants, and paralegals as they handle a
wide variety of personal injury cases.
The job consists of assisting with both the following tasks and any other IT
issues that arise:
Must be willing to travel.
Responsible to follow the principle of GMP to the best of their ability at all times.
Responsible for support and execution of installation, configuration,
maintenance, and support of local users computer, printer and software
Monitors network and server performance.
Identifies, troubleshoots, and resolves technical problems in order to maintain
reliable user interface.
Where necessary, refers problems to vendor and supplier support services.
User support and issue management by phone, email, and Service Desk ticket
system.
Collaboration with senior technical staff and customers to perform PC, laptop,
server and other assessment services.
Perform physical labor on an as-needed basis to move and install PC's, printers,
servers, and other technology and facility assets.
Planning and execution of Windows OS and desktop application user training.
$55k-83k yearly est. 6d ago
IT Support Technician
Wheelhouse It 3.6
Information technology internship job in Fort Lauderdale, FL
Job Description
At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level.
As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support.
Requirements:
1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers
Technical certifications or training equivalent to A+ and Network+ preferred
Prior experience in an MSP or support environment highly desirable
Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus
Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable
Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others
Local candidates only
Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding.
Responsibilities:
Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations
Work directly with clients and internal staff of varying technical abilities
Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments
Participate in projects when needed
Contribute to improving the IT environment and providing exceptional customer service and support
Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply.
If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team!
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$16-19 hourly 11d ago
IT Support Specialist
Asmglobal
Information technology internship job in Fort Lauderdale, FL
IT Support Specialist
DEPARTMENT: Operations/Facilities
REPORTS TO: IT Manager
FLSA STATUS: Hourly - Non-Exempt
The Role
The IT Support Specialist will support the IT Manager and the IT department by providing technical services for live events, conferences, meetings, and daily IT operations throughout the facility. The role includes assisting with setup, troubleshooting, and ensuring reliable technology performance across all assigned activities.
ESSENTIAL DUTES AND RESPONSIBILITIES
Provide on-site technical support to Event customers, vendors, and guests pre/during/post event.
Patch, configure and deploy network cables and wire ethernet ports.
Network cabling maintenance and support (Cat6).
Provide customer service and Help Desk technical support to staff members.
Responsible for On-boarding new hires with setting up and configuring workstations.
Assemble, deploy, troubleshoot, and maintain office computers, laptops, iPads, POS Terminals, printers, and cell phones (all computer hardware and software)
Identify, diagnose, and resolve technical support problems on equipment, systems, & infrastructure
Assist staff members with application issues, hardware problems, requests for hardware/software, device connectivity issues, passwords, new users accounts and access requests.
Responsible for maintenance of IT inventory and performing minor hardware repair of equipment.
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
An associate degree from an accredited college or university, or current enrollment in an IT-related degree program and 1-2 years of related experience and/or training, or an equivalent combination of education and experience.
1 to 2 years in an IT support role with experience in Help Desk or network environments.
Experience working directly with users/clients on technical issues in person and by phone.
SKILLS AND ABILITIES
Proficiency in Microsoft Office Suite
Experience with Citrix, Microsoft, and/or Azure system administration
Strong knowledge of Microsoft Operating Systems, Apple MacOS, iOS
Troubleshooting knowledge and understanding of desktop, laptop, tablet, VOIP phone, mobile device, and Office 365 applications.
Able to support collaboration services with OS Windows 10, iOS, Server 2012/2016/2019, Office 365 (Exchange, SharePoint, OneDrive, Teams)
Comfortable with network switch installations, configurations, management, and support.
Must have excellent communication skills, both written and verbal.
Must possess strong organizational and troubleshooting skills.
Must be a self-starter, able to prioritize, multi-task and work independently.
Able to effectively follow directives, work with and communicate clearly within a team dynamic.
Must be able to work extended and/or irregular hours, including nights, weekends, and holidays as needed.
COMPUTER SKILLS
CompTIA A+ and Network+ certification, preferred.
CCNA certification highly, preferred.
Microsoft Certified IT Professional (MCITP) and other relevant IT certifications a plus.
COMPENSATION
Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.
WORKING CONDITIONS
Location: On Site, Broward Convention Center
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.
Personal mobility with the ability to get in and around the facility and must have the ability to move quickly from one area to another.
Perform manual labor which includes regular ability to lift and hold at least 50 pounds.
Requires dexterity and ability to use hands and fingers to operate basic tools and equipment.
Required to kneel, crawl, bend, crouch, stoop, climb ladders and frequently walk.
Involved prolonged periods of walking, standing, bending, kneeling, stooping, or sitting.
NOTE:
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
$34k-57k yearly est. Auto-Apply 56d ago
Help Desk Technician
Giaspace
Information technology internship job in Fort Lauderdale, FL
The days of reading old, boring IT Technician Job Ads are over. We just gotta' ask…
Tired of being treated like just a “geek?”
Feel like your career is stuck in “rinse and repeat” mode?
Are you fed up with poor pay for being a really good tech?
Well, you're reading this; that's good. That means, you're ready for a change. So are we.
We are GiaSpace, an enterprise services company that feeds the technology demands and network needs of small and medium sized businesses in the South Florida Market. Each of us make up a brilliant team of dedicated intellectuals, some are great at Sales & Marketing, and others are great at Technology & Network infrastructures. Every role, serving an absolute purpose.
That's where you come in… Keep reading, it gets better.
We don't want a tech that just knows computers, because we could find that really easily. Instead, here are the skillsets we're actively looking for with our next Help Desk Technician (III):
Windows Server, Troubleshooting and Repair
Network Component Installation, Diagnostics
DHCP and DNS Working Experience, Diagnostics
VPN Configuration, Setup and Implementations
Routers and Switches, Working Utility Expertise
Virus and Security Troubleshooting & Remedies
Proficient Capacity to Serve People, and Problems
Working Ability to Ask for Help, when needed
Identify potential band-aids or issues that need to be addressed before they become larger problems
Standby rotation
Now, let's talk about the Why you'd want to work here…
Yes, we have benefits. Yes, we have a 401k. In today's market, nearly everyone does. We will train you, how to utilize our proven Service Processes, and support you as a Proficient Technical resource in the field, every day. We have a competitive salary range, and it's reserved for the right candidate to learn in the interview process.
Ready for the next step? Good, here are a few final details to consider…
We do not believe that, being career-stuck is a strategy. The greatest rewards are reserved for those, who want to be more and then put in the work, to be their best version of themselves. We expect to retain the best, and that is why we are so bold about what we want - because we expect to find it. Send in your Cover Letter and Resume, to: [email protected] and be sure to list in the Cover Letter, why this specific role fits into your Career Path. Only submissions with these articulations will be considered.
No recruiters, please.
$34k-57k yearly est. 60d+ ago
IT Change, Problem & CMDB Specialist
Bhg Financial
Information technology internship job in Davie, FL
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.
Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.
Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.
From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.
Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need
Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies.
Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards.
Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded.
Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB.
Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented.
Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB.
Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets.
Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated.
Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference.
Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated.
Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership.
Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams.
Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB.
Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures.
Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests.
Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems.
Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues.
Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly.
Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations.
Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed.
What You'll Need
Bachelor's degree in InformationTechnology, Business Administration, or a related field (or equivalent experience).
3+ years in change management, incident/problem management, or CMDB management.
Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking.
Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management.
Experience attending CAB meetings and managing change approvals.
Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions.
Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle.
Excellent data management, communication, and problem-solving skills.
Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration.
Attention to detail with a focus on ensuring data integrity across the IT environment.
ITIL Foundation or higher-level ITIL certifications, preferred.
Jira Service Management certifications (Admin or Specialist level), preferred.
Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred.
Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs.
Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include:
•Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
$55k-83k yearly est. Auto-Apply 60d+ ago
IT Change, Problem & CMDB Specialist
BHG Financial
Information technology internship job in Davie, FL
Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you.
In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.
Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.
Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.
From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.
Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need
Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies.
Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards.
Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded.
Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB.
Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented.
Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB.
Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets.
Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated.
Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference.
Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated.
Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership.
Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams.
Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB.
Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures.
Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests.
Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems.
Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues.
Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly.
Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations.
Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed.
What You'll Need
Bachelor's degree in InformationTechnology, Business Administration, or a related field (or equivalent experience).
3+ years in change management, incident/problem management, or CMDB management.
Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking.
Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management.
Experience attending CAB meetings and managing change approvals.
Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions.
Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle.
Excellent data management, communication, and problem-solving skills.
Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration.
Attention to detail with a focus on ensuring data integrity across the IT environment.
ITIL Foundation or higher-level ITIL certifications, preferred.
Jira Service Management certifications (Admin or Specialist level), preferred.
Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred.
Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs.
Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include:
•Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$55k-83k yearly est. 6d ago
I.T Specialist
Crew Life at Sea
Information technology internship job in Miami, FL
As the IT Specialist, you will be responsible for managing and maintaining all aspects of our company's informationtechnology systems. You will work closely with our team to ensure that our systems are running smoothly and efficiently, and that our crew members onboard the cruise ship have the necessary tools and resources to perform their jobs effectively.
Key Responsibilities:
- Oversee the day-to-day operations of the informationtechnology systems onboard the cruise ship
- Troubleshoot and resolve any technical issues that arise
- Install, configure, and maintain hardware and software systems
- Monitor system performance and make recommendations for improvements
- Ensure data security and backup procedures are in place and functioning properly
- Train and support employees on the use of technology systems
- Stay up-to-date with emerging technologies and make recommendations for their implementation
- Manage relationships with external IT vendors and service providers
- Develop and maintain IT policies and procedures
- Assist with the development and implementation of new technology projects
Requirements:
- Bachelor's degree in Computer Science, InformationTechnology, or a related field
- 3+ years of experience in a similar IT role
- Strong knowledge of computer hardware, software, and networking systems
- Experience with Windows and Mac operating systems
- Familiarity with cloud-based systems and virtualization
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proven ability to manage multiple projects and meet deadlines
- Experience in the maritime industry is a plus
Working Place: Miami, FL, United States
$54k-82k yearly est. 60d+ ago
IT Database Specialist
Weshwam Executive Search
Information technology internship job in Miami, FL
GREAT company looking for a Full-time Database Specialist. Only Candidates with these specific qualifications need apply. This specific Database Specialist will build various types of litigation databases using ACCESS and SQL as well as industry-specific software. This specific Database Specialist will analyze databases and data from a quality control and accuracy standpoint and will work in-depth with a variety of technologies, including Summation, Concordance, Introspective, iConnect, Access and SQL... and internally developed custom applications.
Although, an ideal Candidate would have experience in all of these areas and programs... we realize that very few do. So a willingness to learn is essential.
A 4 year Degree is required and 3 years of professional experience is preferred, with litigation support experience a plus... and solid technical ability. & Must be willing to work extended hours as needed to complete priority projects.
Competitive salaries, full health, dental and vision benefits, flexible spending accounts, a pre-tax transportation reimbursement program and 401(k) plan with immediate eligibility.
Please respond back to "Chris" with a Word.doc copy of your resume and any additional information that directly relates to our consideration if you are interested in applying.
NO RELOCATION and NO SPONSORSHIP provided. LOCAL Candidates only, please.
$54k-82k yearly est. 60d+ ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Delray Beach, FL?
The average information technology internship in Delray Beach, FL earns between $23,000 and $52,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Delray Beach, FL
$35,000
What are the biggest employers of Information Technology Interns in Delray Beach, FL?
The biggest employers of Information Technology Interns in Delray Beach, FL are: