Tech Support Specialist
Information technology internship job in Enon, OH
About the Company
At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments.
About the Role
We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience.
Responsibilities
Provide inbound and outbound phone support for store managers during post-conversion.
Troubleshoot issues related to networks, servers, POS systems, and mobile devices.
Assist with password resets, basic technical support, and troubleshooting.
Deliver marketing material and guidance as needed during store refresh.
Document and escalate unresolved issues to appropriate teams for resolution.
Maintain accurate records of support requests and resolutions in ticketing systems.
Ensure exceptional customer service while managing multiple priorities in a fast-paced environment.
Qualifications
Experience in technical support or IT knowledge (college/studies/etc.)
Required Skills
Strong troubleshooting skills across networks, servers, and mobile devices.
Familiarity with Windows environments and POS systems preferred.
Experience in retail or gas station technology environments is a plus.
Excellent verbal communication and customer service skills.
Ability to work independently and adapt to evolving project requirements.
Strong problem-solving skills and attention to detail.
IT Helpdesk/Desktop Coordinator - Washington Court House, OH
Information technology internship job in Washington Court House, OH
*** How much experience do you have with Helpdesk/Desktop Support (or related)?
*** How much experience do you have with Office 365?
*** How much experience do you have with Windows Migration?
*** How much experience do you have with Active Directory and Group Policies?
*** What is your visa status (US Citizen, Greencard Holder, H1-b, etc.)?
*** What is your target base salary?
*** Where do you currently live (city, state)?
*** Are you able to work in Washington Court House, OH?
*** What is your availability to start a new role?
Information Technology Support Specialist
Information technology internship job in Cincinnati, OH
Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success.
Job Description
We are seeking a Global Support Specialist 1 to join our dynamic team. As a Global Support Specialist I, you will be using your technical and customer service skills to deliver technical support services. We'll rely on you to keep staffers and our business running smoothly. You will be the first point of contact for our service requesters and the face of IT. You'll be using your multi-tasking expertise to provide superior customer service support for desktop, laptop and mobile device issues. You will be relied upon to provide level one issue resolution, service call creation and issue classification.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Performing entry level IT tasks which includes password resets, basic system configuration troubleshooting, and initial application access or performance analysis.
• Routing incoming incident and service requests to the appropriate support group
• Maintaining accurate and timely records in issues tracking system
• Maintaining service desk knowledgebase support documentation
• Participating in professional development and team improvement initiative
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• All other duties as assigned.
EXPECTATIONS OF THE JOB:
• Individual will be expected to analyze end user hardware, operating system and business application issues
• Communicate professionally and effectively with users to understand issues and propose solutions
• Effectively manage service desk workload to meet publishing business SLAs
• Regularly attend team meetings and provide content relating to current project status and knowledge transfer activities
• Must have the ability to address system issues both on and off hours.
The above list reflects the general details necessary to describe the expectations of the position and shall not be construed
as
the only expectations that may be assigned for the position.
An individual in this position must be able to successfully perform the expectations listed above.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
•Minimum of 1-year technical support experience with superior customer service supporting desktops, laptops, mobile devices and related applications within an ITSM service desk system
PREFERRED QUALIFICATIONS:
•Knowledge of Windows Server environment, Windows desktop, terminal server/thin client deployment, hardware troubleshooting, network security, network administration and phone systems
•Knowledge of Microsoft 365 and Office applications
•Knowledge of Apple IOS and OSX environments
•Experience using an IT Service Desk platform, preferably Service Now.
•Knowledge of network connectivity, protocols and security devices to include VPN troubleshooting
•Ability to be on-call for critical off-hours support
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Technical Support Specialist
Information technology internship job in Cincinnati, OH
The Verdin Company
Technical Support Specialist
Cincinnati, OH
The Verdin Company in Cincinnati, Ohio is a manufacturing icon. For more than 180 years, our unique, American-made bell and clock products have been cherished landmarks at churches, university campuses, cities, and communities across the country. We proudly hold the distinction of being Ohio's oldest family owned and operated business. Today, the 6th generation of Verdins maintains an unwavering commitment to the traditions of craftmanship, innovative products, and superior customer service that have made us the one-of-a-kind leader in a special niche industry.
The Job
We have an immediate opening for a Technical Support Specialist working on the front line to diagnose, triage, and resolve technical issues faced by customers and field service technicians. If you thrive on being the go-to person for solving technical problems and take special satisfaction from turning frustration into positive solutions, then this is an opportunity for you. We're not looking for a script reader, but are seeking a self-starter who is energized by the idea of becoming the technical hero for our customers and internal operations teams.
To help you master our unique electronic and mechanical products, we'll provide you with comprehensive training from our senior technical support representatives, with extra support from our team our experienced engineers.
Responsibilities (What You'll Do)
Provide prompt and effective technical support for customers and field service technicians reported by phone, email, or through our website -- with a particular focus on Verdin's electronic carillons and electronic control equipment.
Answer a wide range of questions concerning the functionality and usage of Verdin's products.
Guide non-technical users through solutions with clarity, patience, and a positive attitude, turning confusion into “Aha”! moments.
Carefully document technical support activity in our CRM database.
Act as a vital link between our customers and our engineering team to identify and resolve bugs and recurring issues.
Investigate problems to determine root causes and potential product defects, and provide constructive feedback to operations to ensure product quality
Alert manufacturing to recurring product problems and potentially costly warranty issues.,
Assist in creation of technical support bulletins and product update notices to field service technicians and sales representatives.
Use all methods of effective communication (phone, email, web conferencing) to solve customer issues quickly and conclusively.
Support creation of training manuals, troubleshooting guides, and other user aid materials.
Qualifications
A solid understanding of electrical and mechanical products, with a knack for troubleshooting and solving problems, both simple and complex.
A burning curiosity to understand how mechanical & electrical products and the resolve to master a new suite of products.
Top notch verbal and written communication skills, coupled with a “let's fix it now” mindset.
Able to deal with frustrated customers in a courteous and patient manner, turning potentially thorny situations into effective solutions.
A self-starter who thrives on being in high demand and going the extra mile to get to the root of a problem.
Associate degree or equivalent education in electro-mechanical engineering or related technical field.
Proficiency with the MS Office and experience using service/support databases or other ticketing systems.
Benefits
Full medical, dental, and vision coverage with generous cost sharing by Verdin
Annual cash contribution to employee HSA accounts
401(k) with Company match
Annual bonus up to (2) weeks of base pay
Paid-time off and several paid holidays, including 4-day weekends at Thanksgiving and Christmas
Reduced summer hours from Memorial Day to Labor Day
Predictable, stable work hours
One minute off I-71 and free parking in safe, secure lot at downtown location
Compensation
$26.00/hr. to $30.00+/hr. commensurate with experience and qualifications.
Information Technology Analyst
Information technology internship job in Germantown, OH
The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role.
Key Responsibilities:
ERP & Business Systems
Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes
Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic
Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP
Cloud Infrastructure & Platform Management
Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage)
Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC
Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance
Identity & Access Management
Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users
Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls
Network & Security Administration
Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec)
Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication
Application Development & Database Management
Design and optimize SQL Server databases with replication strategies for data integrity and high availability
Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems
Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts
Education & Certifications Desired:
Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required.
Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred
Technical Skills Needed:
Strong proficiency in Epicor Kinetic ERP administration and development
Experience with Salesforce administration and CRM integrations
Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration
Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo)
Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management
Experience with VMware vSphere/ESXi virtualization
Strong database skills with Microsoft SQL Server
Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash
Bachelor's degree desired but not required.
3+ years of IT experience.
Preferred Experience:
2+ years of experience in enterprise IT environment
Experience with MuleSoft or similar integration platforms
Familiarity with RMM tools (NinjaOne, Kaseya)
Understanding of VoIP/SIP systems
Information Technology Support Specialist
Information technology internship job in Cincinnati, OH
Valley Asphalt is looking for an IT Support Specialist to join our team!
Key Benefits:
$0 Deductible health insurance with low-cost premiums
Profit Sharing
401k with market-leading employer match
Dental and vision coverage
Paid Time Off: 18 days starting in year one
Paid holidays
Tuition Reimbursement
Additional company-paid benefits includes Short Term/Long Term Disability -and Life Insurance
Our Information Technology Division will provide you with consistent work diversity and will allow you to own the projects you are working on. The company provides the available resources needed to perform the job effectively.
How you will make an impact:
Correspond and follow up on technical support incidents and requests submitted via incident management portal, phone, email, and walk-ups.
Independently investigate and implement appropriate solutions to technical issues.
Deliver IT support for a variety of business class hardware, software and IT solutions.
Provide support for networking and a variety of Microsoft Software (Windows OS's, Microsoft Office Suite).
Recognize and identify reoccurring problems, creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement.
Perform basic user administration in a client server environment.
Maintain IT procedures and documentation.
Maintain equipment inventory.
Core Skills and Competencies:
Strong customer service skills with a professional, respectful, and courteous approach to assisting end users.
Proficient in diagnosing, troubleshooting, and resolving hardware, software, and network issues across various devices including Windows OS computers, smartphones, laptops, and tablets.
Ability to perform software and hardware installation and maintenance tasks.
Experience using Incident Management systems to log, track, update, and resolve technical support requests.
Skilled in account administration tasks such as password resets and account unlocks.
Excellent communication skills to guide end users through diagnostic procedures and provide clear technical instructions.
Problem-solving aptitude with the ability to anticipate and proactively resolve issues before escalation.
Capability to prioritize, triage, and escalate more complex technical issues appropriately.
Knowledgeable in IT policies and responsible asset management.
Key Responsibilities:
Act as the primary point of contact for IT support requests, delivering timely and efficient solutions.
Provide one-on-one technical support to end users with a focus on customer satisfaction.
Troubleshoot network connectivity and peripheral device issues.
Manage account access and permissions for network resources.
Maintain detailed and accurate incident logs, ensuring all parties are informed of status updates.
Follow up with users after resolution to confirm issue closure and satisfaction.
Collaborate with IT team members by escalating specialized issues when necessary.
Contribute to maintaining a problem resolution knowledge base.
Support IT projects, site installations, and company events, including occasional travel and extended hours as required.
Exhibit professionalism, maturity, patience, and excellent communication throughout all interactions.
EOE/M/F/Disabled/Veteran/DFSP
IT Technician
Information technology internship job in Dayton, OH
":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.
Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.
We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field.
You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
","job_category":"Information Technology","job_state":"OH","job_title":"IT Technician","date":"2025-11-13","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"2-year IT degree or equivalent experience; A+ Certification is a plus~^~Professional, strong work ethic~^~Desire to work in a fast-paced environment with strong prioritization skills~^~Strong technical skills in hardware and software troubleshooting~^~Excellent customer service skills through verbal and written communication~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~Valid driver's license is required~^~Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing","training":"You will be provided with training for all aspects of the job regarding Reynolds based products.
Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training.
Additional training resources and opportunities are available for self-starting individuals wishing to excel.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
IT Technician
Information technology internship job in Cincinnati, OH
Job Description
IT Technician
Department: IT Department Employment Type: Full-Time
About KZF Design
KZF Design is a multidisciplinary architecture, engineering, and planning firm proudly recognized as one of Cincinnati's Top 100 Places to Work since 2021. We are passionate about creating spaces that serve, inspire, and strengthen communities. Join a team where your voice matters and your work makes a difference.
Position Overview
The IT Technician is responsible for providing technical support to end users, maintaining core IT infrastructure, and ensuring the stability and security of systems across the organization. This role requires strong troubleshooting skills, experience with Microsoft applications, and hands-on knowledge of network, server, and hyper-v virtualization environments.
Primary Responsibilities
End User Support
Provide day-to-day technical assistance to staff across multiple software platforms.
Support and troubleshoot Microsoft Office applications.
Provide technical support for Autodesk AutoCAD and Autodesk Revit users, including installation, configuration, and performance troubleshooting.
Assist with workstation setup, maintenance, updates, and hardware replacements.
Mentor junior staff and contribute to a collaborative studio culture
Participate in business development efforts and proposal preparation as needed
Systems Administration
Manage and maintain a Windows Active Directory environment, including user accounts, group policies, and security permissions.
Assist with data backups, recovery processes, and system documentation.
Network Management
Support and troubleshooting HP and Aruba network switches, including VLAN configuration and port management.
Assist in monitoring and maintaining network performance and reliability.
Work with and support Fortigate firewalls, including policy management, VPN configuration, and security monitoring.
Server & Virtualization Management
Work with Dell server hardware, ensuring availability and reliable operation.
Support and maintain a Hyper-V virtualized server environment, including VM creation, maintenance, and performance monitoring.
Hardware Management
- Maintain IT inventory of computers, peripherals, networking equipment, and related assets.
- Perform equipment disposal in accordance with company policy, including data sanitization and environmentally responsible recycling procedures.
Required Qualifications
Strong troubleshooting abilities for both software and hardware issues.
Experience supporting Microsoft Office
Familiarity with Windows Server and Active Directory administration.
Understanding of network fundamentals, switches, VLANs, and firewall concepts.
Experience with server hardware and Hyper-V virtualization.
Ability to work independently, manage multiple tasks, and prioritize efficiently.
Excellent communication and customer service skills.
Preferred Qualifications
AutoCAD and Revit
Civil 3D
Enscape
Why Join KZF Design?
Collaborative and inclusive work environment
Opportunities for professional growth and leadership
Competitive compensation and benefits
Commitment to design excellence and community impact
Benefits
???? Medical & Dental Insurance
???? 401(k) Retirement Plan with company match
???? Paid Time Off & Holidays
???? Professional Development Support
???? Collaborative, Inclusive Work Culture
???? Recognition as one of
Cincinnati's Top 100 Places to Work
since 2021
To Apply:
Please submit your resume, cover letter, and portfolio (if applicable) to *******************
KZF Design is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Information Technology
Information technology internship job in Dayton, OH
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Technician
Information technology internship job in Englewood, OH
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Role Name: IT Support / Technician
Type: Full Time
Job Description :
We're looking for someone with intermediate skills in SQL. They need to have basic understanding of SQL server. Customer service experience is good. Here is some of the requirements as defined in the SOW.
l Support for Application and Technical Issues (PM, RM, & CR) - these are products based in SQL
l Research data questions
l Ad-hoc reports
l Performance issues
l FTP connectivity/Data Transfer troubleshooting
Additional Information
All your information will be kept confidential according to EEO guidelines.
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology internship job in Cincinnati, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
Software Developer Intern
Information technology internship job in Dayton, OH
Software Developer Interns will be involved in all aspects of the software development life cycle including initial design, database and code implementation/testing, and troubleshooting/maintenance of existing systems.
Responsibilities
Use agreed upon development languages to code computer instructions based on planning meetings or design discussions with team members. Utilize any special development techniques necessary to achieve the most effective solution.
Attend development meetings (daily scrum, planning, etc.) as an active participant.
Use efficient and structured programming solutions adhering to department development standards.
Create or maintain documentation relative to each task or project assigned/pulled.
Thoroughly test and debug solutions
Work on defined tasks / projects.
Preform in an ethical and professional manner, adhering to all company policies and procedures.
Confer with leader and other resources regularly to determine how the desired results can be achieved.
Qualifications
Minimum Qualifications:
Pursuing Bachelor's degree in Computer Science or related field
Must be a fast learner and innovator
Must be a critical thinker and a problem solver
Must work well as a member of a Development team
Experience with the following technologies/methodologies a plus:
C#
ASP.NET
MVC
RPG
SQL
Java
Node.JS
PHP
IBM i
Eclipse
Visual Studio
Team Foundation Server
Angular JS and other JavaScript frameworks
Responsive Design
Microsoft SQL Server
DB2
Familiarity with Agile Methodologies (Scrum)
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Internship, developer intern, IT intern, IT, I.T., information technology, information technology intern
Auto-ApplyIT Technician
Information technology internship job in Richmond, IN
Dept/Div: Sanitation/N/A FLSA Status: Non-Exempt
Salary: $37,216 - $51,769
General Definition of Work
Performs intermediate technical work maintaining, repairing, and replacing department information technology equipment, assisting department employees with technology issues, preparing reports and data, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of IT.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions
Monitors, maintains, upgrades, repairs, and replaces department information technology equipment and machines.
Serves as the CUBIC Systems Administrator of the Department.
Prepares and provides information technology related data for auditors and outside engineering firms.
Occasionally responds to emergencies or system errors after working hours.
Knowledge, Skills and Abilities
General knowledge of the operation, uses, and capabilities of data processing equipment and peripheral equipment, computer software systems and their capabilities; general knowledge of the policies, procedures and activities of the department; general knowledge in virus and spyware protection tools; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in troubleshooting; ability to analyze software programs design and install program adjustments; ability to train ends users of hardware and software systems; ability to troubleshoot basic hardware and software issues and perform minor repairs or fixes; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to handle confidential information according to established procedure; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with City employees, supervisors, and the general public.
Education and Experience
High School diploma or GED and moderate experience updating and repairing information technology equipment for a municipal department, or equivalent combination of education and experience.
Physical Requirements
This work requires the occasional exertion of over 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, pushing or pulling and repetitive motions, frequently requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling and reaching with hands and arms and occasionally requires tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to fumes or airborne particles and exposure to the risk of electrical shock and frequently requires exposure to wet, humid conditions (non-weather), working near moving mechanical parts, working in high, precarious places, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions, exposure to extreme heat (non-weather), exposure to vibration and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic).
Special Requirements
Obtain CUBIC Systems training within six months of hire.
Valid driver's license in the State of Indiana.
Computer Science/Computer Engineering Intern
Information technology internship job in Fairborn, OH
Responsive recruiter Applied Optimization (AO) Job Title: Computer Science/Computer Engineering Intern Reports to: Principal Scientist FLSA Status: Part-Time (Non-Exempt)
To support an interdisciplinary research and development team that collects data to analyze and implement new generation scientific algorithms in the areas of mechanical engineering or space science
Essential Functions:
Aid in designing, building, testing, and implementing software applications for computer networks
Provide technical support for object modeling and algorithm development for new generation science applications
Perform verification, documentation, and quality assurance for new and existing software
Support development and maintenance of hardware, software and other operating systems
Run software updates and backups
Perform research in computer operating systems
Interpret blueprints, technical drawings, schematics, and computer-generated reports
Ensure accuracy and follow documentation procedures for all work; maintain notebook of daily activities and provide weekly report of work
Other related duties as assigned
Required Qualifications:
Undergraduate or graduate student enrolled in a program related to the field of computer science or computer engineering with a superior academic record
General understanding of software development and knowledge of various coding languages
Attention to detail and effective time and schedule management skills
Effective organizing, planning, debugging, and problem-solving skills
Ability to adapt within a small team to support evolving customer requirements
Ability to execute instructions and communication in written, oral, and diagram form
Demonstrated strong writing, fact-gathering, and analytical skills
Basic computer and software skills including but not necessarily limited to Microsoft Office products (e.g., Outlook, Word, and Power Point)
Preferred Qualifications:
College sophomore or junior with a cumulative GPA (Grade Point Average) of 3.5 or higher
Minor or dual degree in mathematics or physics
Knowledge or experience in C++ object modeling/software development, Python, HTML, Java, C#, MATLAB, and/or other coding languages
Knowledge or experience in CSS, Django, D3-data visualization, and Linux
Knowledge of computer operating systems
Ability to occasionally work 2nd shift preferred
Citizenship/Security Clearance Requirements:
U.S. Citizen or Green Card Holder
May be required to obtain and maintain U.S. Government Security Clearance
Employment Structure:
In-office attendance; remote work is not available at this time
About Our Internships:
Hours:
The internship is a part-time, year-round position that requires a minimum of sixteen hours per week of work. The hours are flexible and they can change from one semester to another based on the student's class schedule. The weekly hours can be adjusted to balance for the examinations, tests and project submissions.
About Us: Applied Optimization is a growing organization located in Fairborn, OH. We are an equal opportunity employer offering a competitive salary that is commensurate with qualifications and a comprehensive benefits package. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Find out more about us at *****************
This job description is subject to change.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Auto-ApplyInformation Technology Specialist
Information technology internship job in Newport, KY
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!
Purpose:
The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization.
Job Responsibilities:
Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications.
Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed.
Onboard/offboard users (accounts, equipment, access) following security and HR procedures.
Create clear knowledge base articles and end user guides.
Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages.
Manage device compliance, patching, and configuration baselines; monitor health and performance.
Support printers/MFPs and peripheral devices.
Maintain Brighton Center's Intranet site.
Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks.
Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection).
Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol.
Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices.
Track hardware/software assets, warranties, and lifecycle plans.
Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data.
Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training.
Surface opportunities to streamline workflows and improve reliability.
Requirements:
Bachelor's degree in Information Technology or equivalent education or experience.
3+ years in IT support or systems administration within a multi site environment.
Proficiency with Windows endpoints, Microsoft 365, networking, and information security.
Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines.
Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations.
Ability to work on-site daily at our offices in Newport, KY.
What we offer:
Competitive Medical/Dental/Vision Benefits
Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
Generous Vacation and Sick Leave
11.5 Paid Holidays
Childcare Discount
Agency Life and Long-Term Disability Insurance
Professional Development
Education Awards
This is an Exempt position with a salary range of $55,000 - $61,000.
If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
DRUGFREE WORKPLACE
Keyword Search Options
(IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
Auto-ApplyFWS | Cincinnati Recreation Commission IT Intern
Information technology internship job in Cincinnati, OH
Job Details Mount St. Joseph University - Cincinnati, OHDescription
Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233
Department: Institutional General
Status: Non-Exempt
Supervisor Contact Information:
Tiffany Stewart, Assistant Director of Recreation | ********************************* | *************
Job Location: Cincinnati Recreation Commission, 805 Central Ave., Suite 800, Cincinnati, OH 45202
Pay: The Student Employee Pay Wage Policy can be found on my Mount.
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose of Position: The role of IT Department Intern provides support for all areas within the Cincinnati Recreation Commission.
Duties and Responsibilities:
Assist the IT team with device setup and software installations.
Assist with troubleshooting basic technical issues.
Assist with supporting technology needs for CRC programs
Qualifications
Qualifications:
Currently enrolled at Mt. St. Joseph University
Federal Work Study eligibility required
Ability to work on own initiative, independently, and meet deadlines
Well organized, punctual, and reliable
Strong interpersonal and problem-solving skills
This is a Federal Work Study (FWS) position. Meaning, that hours worked will be paid to the student through a Federal grant that is awarded to the student. FWS positions are available for the academic year only, FWS is not available during the summer. Students may not exceed the funds that are awarded to them. When the awarded amount has been met the student may no longer work in an FWS position, both the student and supervisor will be notified when/if this were to occur.
*Please note that not all Work Study that is awarded to students is Federal Work Study. If you are unsure if you're FWS eligible contact
Student Financial Services
.
To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination.
Mount St. Joseph University is an Equal Opportunity Employer
Software Developer Co-op/Intern
Information technology internship job in Cincinnati, OH
Job DescriptionAre you a student software developer looking to improve your skills and work with a software development company? Do you thrive in an environment where you can learn hands-on?
LCS is seeking C# Software Development Co-Ops to join our team of developers. You'll be on the cutting edge of technology as you play a pivotal role in the writing and design of website and desktop applications. Plus, you will learn invaluable lessons from being part of an award-winning team!
If you're looking for a fulfilling software development internship opportunity, then apply today!
Responsibilities
Participate in web application development (including GUI design).
Produce efficient, clean, and well-commented code.
Analyze, design, test, and implement applications and databases.
Work closely with other teams, developers, and Senior Management to build new software features and applications.
Work with all User Interface, Application, and Database-related issues.
Preferred Qualifications
Experience with Object Oriented programming language (C# preferred)
Competency in developing modules independently
Excellent verbal and written communication skills
Ability to evaluate complex problems and arrive at a resolution
Ability to manage multiple projects simultaneously
Ability to thrive in a fast-paced environment
SQL/database experience
Excellent interface design skills
Experience with web and/or desktop applications
Experience with the full software development life cycle (SDLC)
Experience with WPF
Strong back-end development skills
Ability to explain complex technical information in simple language
Understanding of basic accounting concepts
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun-from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting.
Candidates must live in the Greater Cincinnati area or be willing to relocate.
LCS is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us.
#LI-Onsite
Software Development Intern
Information technology internship job in Cincinnati, OH
Integrity Express Logistics seeks an intern with some experience in software design, coding and debugging. The intern will gain exciting real-world software engineering experience at a thriving company. We frequently work in a little “a” agile environment, small teams to solve problems, explore new technologies, and learn from one another. The ideal intern for this environment will be enthusiastic and collaborative.
Position Description (Essential Duties & Responsibilities):
Develop applications with simple features.
Document and test new software applications
Work in an agile framework.
Develop skills via online learning tools
Basic (Required)
Currently enrolled in a Computer Science, Network Engineering, Engineering or Mathematics program.
Have taken some programming-based courses
Excellent analytical and mathematics skills
Ability to work in teams
Experience programming in object-oriented based languages.
Preferred
Experience with Laravel/Symfony PHP
Experience with React/ Vue.js
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ************** or call ************** ext. 4.
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
Auto-ApplyTechnical Support Specialist
Information technology internship job in Enon, OH
The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a
1 and done virtual interview
with the qualified candidates.
Location: Enon, Ohio (45323)
Multiple openings
1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift)
Also available: Monday through Friday shift; 8 AM - 4:30 PM
***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday
Open to New IT Grads!!!
Requirements:
Prior help desk experience preferred
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the Speedway network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Must Haves:
Open to new grads
SOLID customer service
Good problem solving
Entry level IT experience
Nice to Haves:
Tech support experience
Help desk experience
POS experience
Retail experience
Gas station experience
Duties:
Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets, and follows procedures described in the internal knowledge base
Provides documentation for knowledge-base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management
Desktop Support Specialist
Information technology internship job in Cincinnati, OH
Encore Talent Solutions is currently seeking a Desktop Support Specialist for a position located ONSITE in Cincinnati, OH. This position is estimated to be a 6 month contract position.
We are seeking a skilled and customer-focused Desktop Support Specialist to provide end-user support across our organization. The ideal candidate will bring technical expertise, a proactive approach to problem-solving, and the ability to deliver white-glove service to ensure an exceptional user experience.
Responsibilities:
Provide technical support for Windows 10/11 and Mac iOS systems, including installation, configuration, and troubleshooting.
Support and administer Microsoft Teams, including collaboration features, troubleshooting, and user onboarding.
Deliver O365 support (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) and resolve issues related to email, productivity, and collaboration tools.
Provide timely and efficient email support, ensuring seamless communication across platforms.
Utilize ServiceNow to track, manage, and resolve incidents, service requests, and escalate issues as required.
Maintain accurate documentation of troubleshooting steps, resolutions, and recurring issues to improve efficiency.
Qualifications:
Proven experience in desktop support or IT helpdesk roles.
Strong knowledge of Windows 10/11 and Mac iOS environments.
Hands-on experience with Microsoft Teams and Office 365 suite.
Familiarity with ServiceNow or similar ITSM platforms.
Excellent customer service and communication skills, with a focus on delivering high-quality, user-friendly support.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.