Information technology internship jobs in Pasco, WA

As a Technical Specialist, you'll be the go-to expert, delivering critical technical and safety guidance to our Electrical Engineering & Services (EESS) field teams. You'll play a key role in driving EESS's vision of zero workplace injuries and incidents, shaping a culture of safety, reliability, and operational excellence across the organization. This is a remote role with up to 50% travel throughout the West region of the United States. This role offers a company vehicle and overtime pay! The expected annual salary range for this role is $91,500 - $134,200 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you'll do: * Provide direct technical input to employees and leaders throughout the division regarding Hazardous Energy Control and Lock Out/Tag Out (LOTO) planning. Our Technical reviews occur in advance of project commencement for scheduled work, in real time for work performed on demand and periodically for auditing purposes. * Review and approve LOTO plans prepared by others. * Instruct in-person Hazardous Energy Control courses at various training facilities. * Perform practical examinations, interviews, and ad hoc training to determine qualified electrical worker competency of field staff. * Support eLearning and virtual reality development for Hazardous Energy Control and LOTO. Qualifications: Required Qualifications: * Minimum 5 years of experience in electrical field service, specifically with end user electrical distribution equipment such as switchgear, motor control centers, transformers and power electronic equipment including work such as preventative maintenance, testing, commissioning, troubleshooting and installation. * Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H1B, H1-B cap registration, O-1, E-3, TN status, I-485 job portability, etc. * Possess and maintain a valid and unrestricted driver's license. * Candidates must reside within the West Region of the United States. Preferred Qualifications: * Bachelor's degree in Electrical Engineering or equivalent * Electrical Contractor's License * General Contractor's License * Professional Engineering License * Experience implementing LOTO at complex work sites * OSHA 10 and 30 Hour General Industry or Construction certification or Canadian equivalent #LI-LS3 The application window for this position is anticipated to close on December 22, 2025. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at ************** to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

ABOUT WESTERN STATES EQUIPMENT: Western States has a long legacy of providing quality equipment and excellent service to customers. Since 1956, our vision is to make our communities stronger, cleaner, and more productive, not just with our products and service - but through our people. We are committed to: The Power of our Purpose: “Building our Communities for a Better Tomorrow” Performance through our Values: SAFETY, EXCELLENCE, TEAMWORK, INTEGRITY, ACCOUNTABLITY, and INNOVATION Customer and Employee Care Commitments: Conveying Warm and Empathy, Actively Listening, Building Trust, and Saying Thank You WHY YOU'LL LIKE IT HERE: Recognized as one of the top private companies to work for, we put our employees first. We are fiercely committed to SAFETY and sending every employee, safely home, every single day. Our comprehensive benefits package and complete wellness programs include: Three weeks of accrued PTO to start, increases with tenure Company paid health care premium option for employees Health, dental, and vision insurance Wellness dollars 401k with company match and profit sharing Educational reimbursements, tool loans, and safety & tooling dollars Employee Assistance Program Paid Parental leave Care Leave WHAT WE'RE LOOKING FOR: THINK-ACT-BE SAFE - At Western States, we empower every employee, every day to work and promote a safe environment to ensure all employees, vendors, and clients have a safe work environment while adhering to all applicable procedures and standards. This includes maintaining clean/clutter free personal work areas and wearing the required personal protective equipment (PPE) as identified in safety policy. FULL SUMMARY The Construction Technology Support Specialist's role focuses on providing training and support for clients using Cat and Trimble technology solutions, including developing tailored training plans and managing training schedules. It involves conducting system diagnostics, reviewing software updates, and offering remote support. Additionally, the position requires staying updated on new products, developing demonstration tools, and supporting sales staff with technical expertise during client presentations. SKILLS, KNOWLEDGE, AND ABILITIES: Advanced computer and technology skills required. Must be able to utilize and understand CAD software along with Microsoft office application. Strong critical thinker with the ability to communicate complex items. Ability to prioritize tasks based on multiple priorities. Ability to travel 50% of the time. Ability to present to a group of people and teach complex topics. Ability to develop and maintain effective working relationships with others. Consistent attendance and timeliness. Working within and promoting Western States' purpose, vision and values. EDUCATION AND EXPERIENCE: Bachelor's Degree in Construction Management or similar industry experience, preferred. Proof of high school diploma or General Education Degree (GED) Minimum of 4 years' experience utilizing and supporting GPS construction technology or similar. Valid driver's license and acceptable driving record required. Must be able to communicate (speak, read, comprehend, write in English). This role is designated as safety sensitive. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

Walla Walla Community College is accepting applications to fill the part-time role of Instruction & Classroom Support Technician 2 for the Energy Systems Technology program on the Walla Walla Campus. At Walla Walla Community College, we inspire all students to discover their potential and achieve their goals by providing relevant, equitable, and innovative learning opportunities and services. As an organization, we value learning opportunities, a sense of community, diversity, health and humor, excellence, integrity, teamwork, innovation, personal and professional growth, and sustainability. General Responsibilities: With program enrollment maximized in Energy Systems Technology the program has opened additional labs. This position will aid in lab safety, facilitation of student assistance and achievement of course outcomes. In addition, this position will participate in the development of additional educational trainers required to meet student needs in future quarters. Essential Functions: Lab Assistant * Assisting students achieve success in the Lab setting, while ensuring appropriate, and safe operations of training equipment. Lab Preventative Maintenance * Inspecting and Maintaining lab training equipment to ensure operability, and safe conditions for students. Lab Development * Assembling and/or moving educational trainers, assisting in upgrades and ensuring enough trainers are available and operable for lab students, in addition to duties as assigned. Lab Prep * Preparing the educational lab environment prior to lab operations, including housekeeping, consumable accountability, and duties as assigned. * Ability to recognize the value of cultural, ethnic, gender and other individual differences in people. * Ability to build constructive working relationships characterized by a high level of acceptance, cooperation and mutual respect. Required Qualifications: Equivalent combination of education and experience may be considered at the discretion of the college. * High School Diploma * Completion of first year EST classes * Knowledge of electrical theory and circuits * Knowledge of safety rules in an electrical lab Preferred/Desired Qualifications: * Fork lift certification * Man-lift operations certification * OSHA 10 Certificate * Bilingual English/Spanish This part-time temporary position (up to 17-hours per week) is located at the Walla Walla Campus. Work is performed almost exclusively in a classroom and lab environment. Hazard of electric shock, lock out tagout, and overhead hazards. Trade tools, machinery and equipment will be utilized. Daily interactions with students and instructors. Vacation, sick leave and personal leave benefits are available on a pro-rated basis. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. WWCC requires all employees to participate in direct deposit for payment of salary. WWCC is a tobacco free campus.This position is posted as open until filled. Applications are screened as received. To qualify for consideration, applicants must meet required qualifications and submit a complete application packet that includes the following: * Online application * Resume * Names and contact information for three professional references. * Unofficial Transcripts (if applicable)

At PNNL, our core capabilities are divided among major departments that we refer to as Directorates within the Lab, focused on a specific area of scientific research or other function, with its own leadership team and dedicated budget. Our directorates related to Mission Support & Operations include Office of General Counsel, Business Services, Communications and External Engagement, Operational Systems, Communications and Information Technology, and Performance Management. The Business Services Directorate (BSD) provides crucial financial, procurement and sales, and project management services to PNNL, as required under our management and operations contract for operating the Lab on behalf of the Department of Energy. Our goal in offering these services is to ensure efficient, effective, and compliant business operations that enhance PNNL's scientific impact. BSD presents exciting opportunities for financial professionals seeking career growth. We foster a dynamic environment where individuals can develop their skills, take on leadership roles, and contribute to high-impact projects. By working with multidisciplinary teams, professionals have the chance to broaden their expertise, engage in continuous learning, and advance their careers while contributing to the groundbreaking scientific work at PNNL. **Responsibilities** The System Support Specialist is responsible to functionally manage procurement system and related infrastructure to ensure efficient daily operations, applying industry experience and specialized knowledge. Interact and communicate with Information Technology (IT) staff. Business Services Directorate management and staff to assure contract systems remain operational and meet the needs of the organization and PNNL. Plan and set priorities for acquisition system enhancement projects including documentation of requirements, development and scheduling of training, and development and execution of change management and written documentation. Support the functional and technical implementation of PNNL's procurement processes into Oracle Fusion Cloud Enterprise Resource Planning system, partnering with internal and external stakeholders and system integrators, ensuring alignment with BSD's business objectives, policies, and contract management standards. Maintain a flexible and adaptable attitude and the ability to pivot to support system changes that may occur while influencing resolution in a timely manner. Communicate and document system issues to stakeholders and customers in a professional, empathetic manner. Work on multiple tasks simultaneously while having the flexibility to redirect as priorities change and more urgent needs arise. Work effectively in a team environment demonstrating a collaborative and professional attitude and approach to problem-solving. Provide technical support to a wide range of customers, offering guidance and direction for a variety related systems and tools. Thoroughly troubleshoot system issues, collaborate with IT and stakeholders providing resolution to anomalies, and drafting proposed changes for system enhancements. This position is dedicated to system support within the Proposals, Contract & Acquisition Management and Oversight Organization within BSD. **Qualifications** Minimum Qualifications: + BS/BA and 5 years of relevant experience -OR- + MS/MA or higher and 3 years of relevant experience Preferred Qualifications: + Experience with Oracle finance and procurement Enterprise Resource Planning solutions, including Oracle PeopleSoft and Oracle Fusion Cloud. + Experience in IT solution development and ability to interface with IT staff to communicate specific program needs. + Experience in contract concepts and principles, including contract formation, administration, and closeout. + Experience as a leader on a successful project team from conception to execution. + Possess strong analytical and communication skills, both verbal and written. + Understanding how tools and technology interface and integrate to ensure thorough review of processes, consideration to proposed changes, or potential downstream impacts to efficiently communicate risks and expectations for stakeholders. + Experience or through understanding of the acquisition process through procurement, contracts, business to business and procurement card types of acquisitions. **Hazardous Working Conditions/Environment** Not Applicable **Testing Designated Position** This is not a Testing Designated Position (TDP). **About PNNL** Pacific Northwest National Laboratory (PNNL) is a world-class research institution powered by a highly educated, diverse workforce committed to the values of Integrity, Creativity, Collaboration, Impact, and Courage. Every year, scores of dynamic, driven people come to PNNL to work with renowned researchers on meaningful science, innovations and outcomes for the U.S. Department of Energy and other sponsors; here is your chance to be one of them! At PNNL, you will find an exciting research environment and excellent benefits including health insurance, and flexible work schedules. PNNL is located in eastern Washington State-the dry side of Washington known for its stellar outdoor recreation and affordable cost of living. The Lab's campus is only a 45-minute flight (or ~3 hour drive) from Seattle or Portland, and is serviced by the convenient PSC airport, connected to 8 major hubs. **Commitment to Excellence and Equal Employment Opportunity** Our laboratory is committed to fostering a work environment where all individuals are treated with fairness and respect while solving critical challenges in fundamental sciences, national security, and energy resiliency. We are an Equal Employment Opportunity employer. Pacific Northwest National Laboratory (PNNL) is an Equal Opportunity Employer. PNNL considers all applicants for employment without regard to race, religion, color, sex, national origin, age, disability, genetic information (including family medical history), protected veteran status, and any other status or characteristic protected by federal, state, and/or local laws. We are committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures and in employment. If you need assistance or an accommodation due to a disability, contact us at **************** . **Drug Free Workplace** PNNL is committed to a drug-free workplace supported by Workplace Substance Abuse Program (WSAP) and complies with federal laws prohibiting the possession and use of illegal drugs. If you are offered employment at PNNL, you must pass a drug test prior to commencing employment. PNNL complies with federal law regarding illegal drug use. Under federal law, marijuana remains an illegal drug. If you test positive for any illegal controlled substance, including marijuana, your offer of employment will be withdrawn. **Security, Credentialing, and Eligibility Requirements** As a national laboratory, PNNL is responsible for adhering to the Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which require new employees to obtain and maintain a HSPD-12 Personal Identify Verification (PIV) Credential. To obtain this credential, new employees must successfully complete the applicable tier of federal background investigation post hire and receive a favorable federal adjudication. The tier of federal background investigation will be determined by job duties and national security or public trust responsibilities associated with the job. All tiers of investigation include a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last 1 to 7 years (depending on the applicable tier of investigation). Illegal drug activities include marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws. For foreign national candidates: If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) Federal risk determination to maintain employment. Once you meet the three-year residency requirement thereafter, you will be required to obtain a PIV credential to maintain employment. The tier of federal background investigation required to obtain the PIV credential will be determined by job duties at the time you become eligible for the PIV credential. **Mandatory Requirements** Please be aware that the Department of Energy (DOE) prohibits DOE employees and contractors from having any affiliation with the foreign government of a country DOE has identified as a "country of risk" without explicit approval by DOE and Battelle. If you are offered a position at PNNL and currently have any affiliation with the government of one of these countries, you will be required to disclose this information and recuse yourself of that affiliation or receive approval from DOE and Battelle prior to your first day of employment. **Rockstar Rewards** Employees and their families are offered medical insurance, dental insurance, vision insurance, robust telehealth care options, several mental health benefits, free wellness coaching, health savings account, flexible spending accounts, basic life insurance, disability insurance*, employee assistance program, business travel insurance, tuition assistance, relocation, backup childcare, legal benefits, supplemental parental bonding leave, surrogacy and adoption assistance, and fertility support. Employees are automatically enrolled in our company-funded pension plan* and may enroll in our 401 (k) savings plan with company match*. Employees may accrue up to 120 vacation hours per year and may receive ten paid holidays per year. * Research Associates excluded. **All benefits are dependent upon eligibility. Click Here For Rockstar Rewards (****************************************** **Notice to Applicants** PNNL lists the full pay range for the position in the job posting. Starting pay is calculated from the minimum of the pay range and actual placement in the range is determined based on an individual's relevant job-related skills, qualifications, and experience. This approach is applicable to all positions, with the exception of positions governed by collective bargaining agreements and certain limited-term positions which have specific pay rules. As part of our commitment to fair compensation practices, we do not ask for or consider current or past salaries in making compensation offers at hire. Instead, our compensation offers are determined by the specific requirements of the position, prevailing market trends, applicable collective bargaining agreements, pay equity for the position type, and individual qualifications and skills relevant to the performance of the position. **Minimum Salary** USD $91,000.00/Yr. **Maximum Salary** USD $140,900.00/Yr.

careersite--jobs--form-overlay#show FormOverlay" data-careersite--jobs--form-overlay-target="cover Button"> Apply for this job blocks--cover--scroll#handle ScrollDown" title="Scroll to content"> Help Desk Support II Kennewick, WA | Full-Time | Wage: 40k-60k/year Position Summary The Help Desk Support II role provides technical assistance and second-level support to end users across the organization. This position is responsible for installing, configuring, maintaining, and troubleshooting hardware, software, and network-related systems to ensure reliable and efficient operations. The role requires strong technical expertise, professional communication skills, and a commitment to delivering high-quality customer service. Key Responsibilities * Serve as the primary point of escalation for complex technical issues, ensuring timely resolution and minimal disruption to business operations. * Install, configure, and maintain workstations, laptops, mobile devices, peripherals, and related software applications. * Diagnose and resolve hardware and software issues; escalate to senior IT staff or vendors when appropriate. * Perform system updates, security patches, and hardware upgrades in alignment with IT standards and policies. * Troubleshoot and resolve basic network issues, including connectivity, access, and configuration problems. * Document support activities, resolutions, and procedures within the IT knowledge base to ensure consistency and process improvement. * Collaborate with vendors and third-party providers to resolve issues and support system enhancements. * Contribute to IT initiatives, including hardware refresh projects, software deployments, and process optimization. * Provide professional, user-friendly communication and training to support end-user adoption of technology solutions. Required Qualifications: * Associate's or bachelor's degree in Information Technology, Computer Science, or related field preferred, but not required. * 2+ years of experience in a help desk, technical support, or IT support role. * Proficiency in PC hardware, Microsoft Windows operating systems, and productivity tools such as Microsoft 365. * Working knowledge of networking concepts, including DNS, DHCP, VPN, firewalls, routers, and switches. * Experience using IT service management (ITSM) and ticketing systems. * Familiarity with remote support tools and techniques. * Strong problem-solving skills, with the ability to analyze, prioritize, and resolve issues effectively. * Excellent written and verbal communication skills, with the ability to interact professionally at all organizational levels. * Customer-focused mindset with a demonstrated ability to build positive working relationships. Preferred Qualifications: * CompTIA A+, Network+, or Microsoft certifications. * Experience supporting hybrid environments with both on-site and remote employees. * Exposure to ITIL practices and ITSM frameworks. Why Join Us: * Competitive compensation and benefits package. * Professional development opportunities, including training and certifications. * A collaborative and supportive work environment focused on operational excellence.. All employees are subject to a pre-employment drug screen. Please apply online at *************************** Affirmative Action/EEO statement As an Affirmative Action, Equal Opportunity Employer, Apollo Mechanical Contractors "Apollo" ensures that no applicant for employment or employee of Apollo is denied equal opportunity because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability (mental or physical), genetic information, veteran status, or any other characteristic any characteristic of his or her relatives, friends, or associates. Department PROFESSIONAL/ADMIN Role Help Support Desk Locations Kennewick About Apollo Mechanical Contractors Apollo Mechanical Contractors is a Native American-owned business that officially began operations in 1981 under the guidance and vision of owner Bruce Ratchford. Apollo is based in Kennewick, Washington, performing Full Mechanical projects across the United States and around the world. Apollo employs over 2000 people, with annual revenues of over $600 Million. Apollo Sheet Metal officially began operations in 1981, building on a vision that originated in the mid-1970s by owner Bruce Ratchford. With a decade of experience and expertise in mechanical design and business management, Mr. Ratchford incorporated Apollo in Richland Washington, to serve the Tri-Cities' construction needs. Since 1981, Apollo has expanded its market to include locations across the United States and multiple countries. Apollo has progressively grown larger than its original scope and has expanded its operations to specialize in mechanical construction for correctional facilities, hospitals, laboratories, high tech data centers, schools, and industrial facilities. careersite--jobs--form-overlay#show FormOverlay">Apply for this job PROFESSIONAL/ADMIN · Kennewick Help Desk Support II Loading application form jobs--overlay#close Overlay">

It's fun to work in a company where people truly BELIEVE in what they are doing! _We're committed to bringing passion and customer focus to the business._ **This position is posted at** **multiple levels** **. Please see the job description below for more information.** **GENERAL SUMMARY** Work independently to provide comprehensive support through installation, configuration, and troubleshooting of Windows Operating Systems, Microsoft 365 apps, and hardware components including device enrollment, compliance policy management, and application deployment using Microsoft Intune and Autopilot. Create, edit, and troubleshoot Group Policy Objects (GPOs), performing software deployments and operating system patching through System Center Configuration Manager or Windows Server Update Services (WSUS), and offering Tier 2 and Tier 3 technical support. Perform software and hardware upgrades, creating and maintaining virtual desktop images, and deploying and maintaining Google Chromebox/Chromebooks. Provide guidance and direction to the Information Services Solution Center to assist with resolution of issues. This position has fluent knowledge of processes and has expert level skills pertaining to this scope. This position provides considerable mentoring to junior personnel and often supports special projects and performance reporting. **PRINCIPAL ACCOUNTABILITIES** Perform installation, configuration, and troubleshooting of current Windows Operating systems in use. This includes troubleshooting, user profile management, and operating experience system deployment technologies. Perform installation, configuration, and troubleshooting of Microsoft 365 apps, including understanding of different servicing branches of Microsoft applications. Provide device enrollment and compliance policy management and application deployment and endpoint security configuration for Microsoft Intune and Autopilot. Perform software deployments and operating system patching through use of System Center Configuration Manager or Windows Server Update Services (WSUS). Perform Tier 2 and Tier 3 technical support by resolving issues from the Solutions Center and work directly with end users to diagnose and resolve complex workstation issues. Create, edit, and troubleshoot Group Policy Objects (GPOs). Provide hardware support by troubleshooting desktops, laptops, monitors, and peripheral devices. Provide guidance and direction to the Information Services Solution Center to assist with resolution of issues, including offer troubleshooting advice and direction. Work with end users providing explanations in a clear, user-friendly, understandable from a technical perspective manner. Perform software and hardware upgrades as replacements. Create and maintain virtual desktop images and virtual desktops. Deploy and maintain Google Chromebox/Chromebooks, including Google Admin Console Organization Unit and Settings. Independently propose device standards to stay current with equipment available from vendor and present to management and Enterprise Architecture Review Board on a yearly basis. Must participate on the Emergency Response team (ERO) when designated. Must support the biennial refueling outage. **REQUIRED EDUCATION AND EXPERIENCE** **IT Desktop Analyst IV** + Required bachelor's degree from an accredited college or university in a computer discipline and 7 years of progressive experience related to desktop support and deployment + OR an associate's degree from an accredited college or university and 10 years of desktop support and deployment; + OR in lieu of degree, 11 years of directly related IT progressive experience in desktop support and deployment. + A high school diploma or GED is required. **IT Desktop Analyst III** + Required bachelor's degree from an accredited college or university in a computer discipline and 5 years of progressive experience related to desktop support and deployment + OR an associate's degree from an accredited college or university and 8 years of desktop support and deployment; + OR in lieu of degree, 9 years of directly related IT progressive experience in desktop support and deployment. + A high school diploma or GED is required. **IT Desktop Analyst II** + Required bachelor's degree from an accredited college or university in a computer discipline and 3 years of experience in desktop support and deployment + OR an unrelated bachelor's degree from an accredited college or university and 6 years of experience in desktop support or deployment + OR an associate's degree from an accredited college or university and 7 years of desktop support and deployment; + OR in lieu of degree, 7 years of directly related IT experience in desktop support and deployment. + A high school diploma or GED is required. **IT Desktop Analyst I** + Required bachelor's degree from an accredited college or university in a computer discipline and 1 year of experience in desktop support and deployment + OR an unrelated bachelor's degree from an accredited college or university and 4 years of experience in desktop support or deployment + OR an associate's degree from an accredited college or university and 3 years of desktop support and deployment; + OR in lieu of degree, 5 years of directly related IT experience in desktop support and deployment. + A high school diploma or GED is required. **Pay Range:** **Level IV Salary:** $122,681 - $184,021 **Midpoint:** $153,351 **Level III Salary:** $106,670 - $160,006 **Midpoint:** $133,338 **Level II Salary:** $92,750 - $139,124 **Midpoint:** $115,937 **Level I Salary:** $80,704 - $121,056 **Midpoint:** $100,880 Typically, selected candidates are hired between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances. Offers will be negotiated based on each candidate's qualifications. **Incentive Compensation** This role is eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals. **Benefits** Energy Northwest (EN) offers a highly competitive and substantial benefits package which allows qualifying employees (and their families) to enroll in medical, dental, vision, and basic life insurance. Other voluntary benefits may include flexible spending accounts, tuition reimbursement, supplemental life insurances, credit monitoring, and identity theft insurance. EN offers three retirement programs to qualifying employees including a matching 401(k) deferred compensation plan, the Washington State Pension Plan (PERS), and a 457(b) savings plan. Qualifying employees will also accrue 160 hours of personal time per year and nine paid holidays throughout the calendar year. We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability. EEO is the law, click here to learn more (************************************************************************************************* .

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries including but not limited to Aerospace And Telecommunications | Consumer Products, Services, And Retail | Development And Sustainability | DOD/Military | Energy, Resources, & Industrials | Financial Services | Government & Public Services | Information Technology, Media, And Telecommunications | Life Sciences & Health Care | Manufacturing And Operations | Nuclear and Environmental | Professional Services |, etc. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Readiness Technical Support Specialist (Full-Time [W-2]) to support an engagement for the US Dept. of Energy (DOE) Hanford. Preferred candidates present with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal) This service supports with relevant Government, Public Sector and Infrastructure (Nuclear and Environmental) Sector experience (functional area experience also ideal) Sector Clients (For Present / Future Requirements) and ProSidian Team Members work as part of a Engagement Team Cadre (Labor Category ) to fulfill FFP - Firm Fixed Price (FFP) Task Order (TO) requirements for a provide Analytical support services on behalf of The Department of Energy (DOE), Hanford Office of Communications (HOC) as part of The General Support Services Contract (GSSC). The HOC Director will provide direction for this work. The successful Readiness Technical Support Specialist will have responsibility for execution of the itemized work scope below: • Oversight development and coordination in support of core requirement oversight strategies and presentation to the Line Management Review Board on the status of readiness for specific core requirements, as directed by the COD Director. • Plan strategic activities required for ORP to achieve and verify readiness for radioactive operations. • Mentor ORP staff and management in conduct of activities to achieve and verify readiness to safely conduct nuclear operations. • Provide professional counsel on development and implementation of a readiness program from line management's perspective. • Provide expert advice and counsel on improvements to ORP's readiness program. • Promote coordination between all relevant functions related to readiness in ORP to safely conduct nuclear operations. • Complete critical assessments and implement actions as required supporting WTP. • Coordinate oversight with multiple organizations and disciplines to ensure the necessary interfaces are in place to ensure safe, compliant operations at the WTP. • Perform technical reviews of DOE Hanford Site and contractors engaged in readiness activities for quality, adequacy, and reliability; ensure compliance with established criteria and sound engineering principles; and identify omissions, discrepancies, inadequacies, and nonconformances with approved criteria. • Brief management on technical issues and options for resolution and facilitate decision making. • Provide project management skills to support WTP in analyzing the direct-feed low activity waste integrated schedule, readiness, effective risk management, cost and schedule assessment, procedural development, and organizational management, as directed by the COD Director. • Consult with other organizations within the DOE Hanford Site to assist in identification and resolution of conflicts and recommend corrective actions to prevent delays and facilitate completion of work. • Support establishment of oversight strategies and integrate with WTP, perform readiness and safety management program reviews, provide audit and surveillance support and documentation, investigate, provide recommendations to close outstanding information management system issues, and support streamlining of oversight tools and methods. • Complete assessment report writing. • Follow-up on issues, adverse conditions, and other areas of concern. • Participate in weekly coordination meetings, as necessary. • Support the Line Management Review Board process. • Participation on integrated project teams, as required. #TechnicalCrossCuttingJobs #EnergyTechnology #Jugaad #Hanford #EnvironmentalManagement #NukeWorker Qualifications The Readiness Technical Support Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/PowerPoint) and related tools and technology required for the position. QUALIFICATION REQUIREMENTS The contractor shall ensure that GSSC personnel supporting this task possess the following qualifications: Significantly demonstrating expertise with the execution of DOE O 425.1D, Verification of Readiness to Startup or Restart Nuclear Facilities, in the startup of complex and high risk nuclear facilities. Performing key positions in the work to achieve readiness and verify readiness to safely operate complex high-risk nuclear facilities. Executing experience with direct interface with senior management. Expert knowledge of DOE orders, standards, policies, and procedures providing requirements and guidance for safe startup of nuclear facilities. Knowledge of Hanford Site mission, activities, and priorities. Excellent verbal and written communications skills. Maintaining proficiencies in the following through periodic training: - Hanford General Employee Training (better known as HGET). - WTP site access. Working level knowledge of environmental compliance, safety and health, quality assurance, and nuclear safety related controls and requirements. Expertise level of knowledge of Hanford Site mission, activities, and priorities. Expertise level of knowledge of DOE program and project management practices, policies, and procedures. Knowledge of Microsoft Word, PowerPoint , and/or other Microsoft Office tools. United States citizenship. DELIVERABLES Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The Contractor shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined below: Weekly Report. This report will address work accomplished, and deliverable progress to be provided to the technical monitor. Monthly Report. This report will be a combination of the weekly status reports and shall be submitted with the monthly invoice. The report shall also include: Deliverable progress, and date(s) submitted if applicable, submitted within this invoice period. Work schedule for Contractor employees, to include any leave taken. TRAVEL Travel as coordinated with the technical point of contact and approved in writing by the contracting officer in advance, is allowed, in accordance with federal travel regulations. LOCATION Work shall be conducted at the Department of Energy - Hanford, the Hanford Site, and Richland, WA. This position is telework-eligible with the expectation that approximately 50% of the charged time will be teleworking and 50% will be working at the Hanford Site or Richland, WA. Deviations will be at the discretion of the Technical Monitor in consultation with the Contracting Officer. Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant and effectively as a team leader Leadership - the ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications Organization - the ability to manage projects and actions and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently, these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily. Security Clearance: Due to the nature of our consulting engagements, there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements, there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has pledged to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - success while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. For Easy Application, Use Our Career Site Located On Http://Www.ProSidian.Com/ Or Send Your Resume's, Bios, And Salary Expectation / Rates To To *********************** & ************************* ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

**Join a Team that's Shaping the Future of IT Support** At BAE Systems, we're passionate about delivering innovative IT solutions that enable our customers to achieve their missions. As a **Tier 1 Initial Support Analyst** , you'll play a critical role in providing exceptional IT support to the customer. You'll be part of a dynamic team that values innovation, teamwork, and customer satisfaction. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. As a Tier 1 Initial Support Analyst, you'll provide Tier 1 analysis and troubleshooting support for end-user computing devices, including zero clients, thin clients, thick clients, desktops, laptops, and high-performance computing services. You'll also provide Tier 1 support for remote access and service capabilities, including basic VPN checks, password resets, and connectivity troubleshooting. By joining our team, you'll have the opportunity to work on exciting projects, collaborate with a talented team, and make a significant impact on the customer's operations. You'll be expected to log and categorize incidents in ITSM platforms like ServiceNow, perform basic resolutions and workarounds for common issues, and document initial findings, trends, and resolutions in support tickets. If you're a motivated and skilled IT professional looking for a new challenge, we encourage you to apply. **Location Requirement** The successful candidate must be located within 50 miles of Puerto Rico, Vicksburg, MS, Walla Walla, WA, or Wilmington, NC. **Required Education, Experience, & Skills** **Required Education, Experience, & Skills** + Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) + 2 years of experience in Tier and IT support, with hands-on expertise providing initial troubleshooting for end-user devices and remote access in government or large enterprise environments + Proven ability handling basic remote support for high-performance computing and peripherals + Active DoD Secret Clearance (must be current and transferable) + Strong knowledge of ITIL 4 practices, particularly incident and service desk management, and federal IT standards (e.g., NIST 800-53) + Proficiency in remote support tools (e.g., Microsoft Endpoint Manager, VMware Horizon) and OS platforms (Windows, Linux) + Excellent customer service, analytical, and communication skills for initial issue resolution + Sound understanding of industry practices, techniques, and standards, with broad application of concepts and principles **Preferred Education, Experience, & Skills** **Preferred Education, Experience, & Skills** + CompTIA A certification + Experience supporting DoD or large federal end-user environments, including VDI basics and secure remote access (e.g., CAC/PIV integration) + ITIL 4 Foundation or higher certification, with focus on service operation + Background in high-performance computing support (e.g., GPU virtualization) and scripting for routine tasks (e.g., PowerShell) + Master's degree in a relevant field or additional certifications (e.g., CompTIA Network ) **Pay Information** Full-Time Salary Range: $63662 - $108225 Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience. Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics. **Tier 1 Initial Support Analyst** **118236BR** EEO Career Site Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Job Title: Computer Technician - Part-time Work Hours: 4-5 hours per day, preferably AM (Monday - Friday) Reports to: Technology Coordinator Mabton School District is seeking a highly motivated and skilled Computer Technician to provide hands-on technology support for our school district. This individual will handle helpdesk tickets and provide technical assistance to staff, students, and administrators. The role requires on-site troubleshooting, installation, and maintenance of hardware, software, and network systems to ensure smooth technology operations district-wide. Key Responsibilities: * Helpdesk Support: Respond to helpdesk tickets, emails, and phone calls to assist with technical issues. * Troubleshoot and resolve problems related to computers, printers, projectors, and other district technology equipment. * Provide remote and on-site support for staff, students, and administrators. * Hardware/Software Installation and Maintenance: * Install, configure, and maintain operating systems, software applications, and district-wide technology infrastructure. * Perform routine maintenance and updates on desktop and laptop computers, printers, projectors, and mobile devices (e.g., tablets, Chromebooks). * Maintain an existing fleet of student devices, including repairing Chromebooks, check-in/out assigned Chromebooks or loaners as needed on a daily basis, coordinating warranty services, and assessing fines. * Manage storage of unused Chromebooks and ensure necessary parts for repair are kept in stock. * Assist with the deployment of new devices. * Network Support: Assist with basic network troubleshooting, including Wi-Fi connectivity, network printing, and device connections. * Work with the district's IT team to identify and resolve network-related issues. * Inventory Management: Maintain and update records of hardware and software inventory. * Assist in managing district-wide technology assets, ensuring proper documentation and tracking of equipment. * Classroom Technology: Provide technical support for classroom technology such as interactive boards, document cameras, sound systems, and other instructional tools. * Train staff on using classroom technologies as needed. * System and User Account Management: * Assist with the creation, management, and troubleshooting of user accounts, permissions, and access for various systems (e.g., Google Workspace for Education, Microsoft Office 365, etc.). * Support users with password resets and account recovery. * * * Other Duties: * Assist with technology setup and support for school events, meetings, and presentations. * Provide technical assistance during state assessments and testing sessions. * Support special technology projects as assigned by the Director of Technology. * Collaborate with the IT team to continually improve district technology services and systems. Qualifications: * Education: High school diploma or equivalent required. An associate degree in Information Technology or a related field is preferred. * Experience: Minimum of 1-2 years of experience in IT support, helpdesk, or a related technical support role. Experience in an educational environment is a plus. * Technical Skills: * Proficiency in troubleshooting Windows, iOS, and Chrome OS. * Knowledge of hardware components, peripheral devices, and common software applications. * Familiarity with basic networking concepts (e.g., IP addresses, Wi-Fi connectivity, DNS, DHCP). * Experience with ticketing systems and remote desktop support tools. * Soft Skills: * Excellent communication and customer service skills. * Ability to work independently and prioritize tasks. * Strong problem-solving and analytical skills. * Attention to detail and the ability to document issues and solutions clearly. Preferred Certifications: * CompTIA A+, Network+, or equivalent certifications are a plus. Physical Requirements: * Ability to lift and move equipment up to 50 pounds. * Ability to crawl, bend, and reach to access network cabling and equipment. Wage:$22.23 - $25.97

Job Description Peak Networks is a leading company in our industry in the region. We provide Managed Services to businesses in the Tri-Cities area. We're are looking to grow our team with a new Help Desk Technician. If you're excited to be part of a winning team, Peak Networks is a perfect place to get ahead. You'll be glad you applied to Peak Networks. Responsibilities First-line contact Follow-up communication End-user training Ticket escalation Documentation Advanced desktop support Advanced network support Hardware troubleshooting Skills Technical writing Written and verbal communication Phone etiquette Qualifications Thorough understanding of TCP/IP, DHCP, and DNS, e.g. subnets, DHCP reservations, and DNS record types Thorough understanding of Wi-Fi, e.g. ability to set up a trusted and guest networ Cable termination Basic understanding of VoIP, e.g. phone troubleshooting Add/remove/manage network peripherals, e.g. network printers Advanced printer management, e.g. set up scan to email Manage domain and MS365 user accounts, e.g. reset password Thorough understanding of Windows folder structure, e.g. Windows and program files directories Thorough understanding of MS365 Enterprise desktop applications, e.g. Outlook and Teams In-depth knowledge of Google Chrome and MS Edge Familiarity with PowerShell commands, e.g. Add/Remove/Get-Printer and Add/Remove/Copy/Move-Item Familiarity with business and enterprise applications, e.g. QuickBooks Familiarity with desktop imaging and profile migration Ability to troubleshoot hardware, e.g. power supplies and RAM Familiarity with help desk ticketing systems Certifications A+ Network+ Microsoft certifications Powered by JazzHR g36TSjpNIq

Insight Global is looking for an IS Technician to support one of our largest hospital clients in Richand, WA. You will serve as a key member of the technical support team by resolving caregivers' issues and fulfilling requests for information technology services. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 1+ year with Desktop/Deskside Support - Previous experience troubleshooting Windows systems, hardware replacements, PC configuration set up - Excellent communication and professionalism - 5+ years' experience in Deskside Support - Previous Healthcare experience

The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. + Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. + Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. + Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. + Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. + Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. + Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. + Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. + Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. + Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. + Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. + Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. + Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. + Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. + Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. + Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. **Minimum Qualifications** + Bachelors degree or technical or trade school training preferred. + 5+ years experience **Other Job Specific Skills** + Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. + Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. + Proficiency in supporting Apple devices and Microsoft-based environments. + Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. + Strong customer service and communication skills, with the ability to train and document processes for end-users. + Flexibility to support off-site meetings and executive staff as required. + Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. + Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $34 - $34 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

The Service Desk (Tier II) Deskside Support Contractor will provide advanced technical support to troubleshoot, repair, deploy, maintain/ update/ patch and install customer computing devices, peripherals, software, and associated IT assets at on-site locations. This role requires hands-on expertise in hardware and software maintenance, strong customer service skills, and the ability to support both routine and specialized IT needs. The contractor will ensure reliable IT operations for SC employees, including executive staff, across on-site and occasional off-site environments. Deliver deskside (Tier II) support for troubleshooting, repair, deployment, and installation of computing devices, peripherals, software, and IT assets. Respond to assigned incidents and service requests tickets according to assigned criticality and established SLAs. Perform routine device and software maintenance, including proactive updates, patches, diagnostics, and optimization to minimize downtime. Manage and maintain a loaner pool of mobile devices and peripherals (laptops, smartphones, tablets, projectors, etc.) for short-term employee use. Prepare obsolete computers, peripherals, and software for excess, ensuring secure data removal from hard drives in compliance with DOE, NIST, and OIM guidance/orders. Ensure availability, functionality, and proper tracking of IT assets, supporting readiness for new device types and technologies. Provide IT equipment setup and services for SC meetings, ensuring operational readiness; support may be required off-site. Install, operate, and maintain videoconference systems; deliver customer training and instructional documentation for system use. Provide executive staff off-site support (approximately once or twice per year) to ensure access to SC Government Furnished Equipment (GFE) and automated services. Support existing and emerging technologies, including Apple devices (iPhones, iPads, desktops, laptops) and other standard/future product suites. Assist users with VPN and virtual desktop infrastructure (VDI) troubleshooting, leveraging secure remote access tools. Maintain proficiency through ongoing certifications and training to align with technological advancements and regulatory changes. Adapt to evolving technologies, platforms, and organizational priorities to ensure continued alignment with SC needs. Maintain approved ticketing and tracking system to log, monitor, and document all user interactions, resolutions, escalations, and follow-ups. Demonstrate analytical thinking in performing root cause analysis by efficiently diagnosing and resolving technical issues. Document any lessons learned in tickets and knowledge base to enable earlier incident resolution by tier 1 support. Minimum Qualifications Bachelors degree or technical or trade school training preferred. 5+ years experience Other Job Specific Skills Foundational knowledge equivalent to industry-recognized certifications such as CompTIA A+, ITIL v4 Foundations, or HDI Certification. Hands-on experience with deskside support, including hardware/software troubleshooting, deployment, and maintenance. Proficiency in supporting Apple devices and Microsoft-based environments. Knowledge of secure data removal practices aligned with DOE, NIST, and OIM standards. Strong customer service and communication skills, with the ability to train and document processes for end-users. Flexibility to support off-site meetings and executive staff as required. Commitment to continuous learning and certification to remain current with emerging technologies and regulatory requirements. Strong understanding of deskside issues related to: Operating systems (Windows, mac OS), Office productivity platforms (Microsoft 365), Cloud collaboration tools, Mobile devices (iOS, Android), Common peripherals and communication services.

Job Details Richland, WA Full Time High School $24.50 - $29.00 Hourly Up to 25% DayDescription The IT Support Technician is responsible for providing technical support to the end users in Catholic Charities and Catholic Charities Housing Services, and other designated users. This position requires excellent customer service, working in a team environment to triage and address technical end user issues and the capacity to work independently to complete tasks and projects as directed. This role follows a Monday to Friday schedule from 8:00am to 5:00pm, with the team also participating in an on-call rotation to handle after-hours IT support. Primary Responsibilities Provide technical support to users by researching and answering questions, troubleshooting problems, maintaining workstation, and local machine network performance. Troubleshoot and resolve hardware, software, and peripheral issues (PCs, laptops, printers, mobile devices, etc.). Set up, configure, and maintain desktops, laptops, and related equipment. Assist with account setup, password resets, and user access requests. Monitor compliance with service agreements Improve system performance by identifying problems and recommending changes Update job knowledge by participating in education opportunities Travel to other offices as requested with a company provided vehicle (when available) or through mileage reimbursement. Assist in onboarding/offboarding processes, including preparing and collecting IT equipment. Maintain inventory of IT hardware, software licenses, and supplies. Track all staff technical support requests and maintain documentation in a ticketing system - 2025 Implement updates and development changes to company computer systems and network. Assist with procurement/installations of new computers, software and other IT related equipment. Assist with operation monitoring and maintenance of the network. Assist with phone, voicemail and conferencing systems for all office locations. Create and update employee phone and voicemail accounts. Configure Dial-in-Direct (DID) extensions. Participate in an on-call rotation to respond to IT emergency (911) pages. Assist with video conferencing needs. Perform other duties as assigned Qualifications Job Requirements: The following requirements are those that are normally required for the performance of this position. Any disabled applicant who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements. Physical Requirements: This position normally requires the physical demands of standing, walking, bending, lifting up to 30 pounds, keyboard fingering or performing other work requiring low physical exertion, talking, and hearing on a regular basis to perform the job requirement. These physical demands are required up to 80% of the time. Non-Physical Requirements: Education High School Diploma required Technical Certificate or Associate Degree in Information Technology preferred Experience 1 year of experience in working with computer hardware and software required Special Skills Provide excellent customer service to staff and client Knowledge of Microsoft Office 365 (Word, Excel, etc.) Knowledge of Windows 10/11, MAC OS, and Windows Server 2016/2019/2022/2025 Knowledge of Active Directory, DHCP, DNS and Group Policy Knowledge of Mobile Device Management Outstanding troubleshooting and communication skills Ability to communicate effectively with staff and managers Ability to prioritize and manage multiple tasks with designated timelines Ability to maintain a positive, team-oriented attitude Ability to keep records and information confidential Ability to troubleshoot computer hardware, software and network issues Project management experience and/or critical thinking desired Licenses, Registration, or Certification Valid Washington State driver's license and minimum liability insurance for WA State Must be deemed insurable as determined by Catholic Charities' liability insurance provider Comptia A+, -Network+ and/or Microsoft Certifications Preferred Employment is conditional upon: Being cleared by criminal background check and fingerprinting when required Work Schedule: Monday to Friday, 8:00am - 5:00pm; occasional rotating on-call hours Wage Range: $24.50 - $29.00 per hour, depending on experience Benefits: 13 paid holidays, 12 days of vacation, 12 days of sick leave per year Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment Basic Life Insurance paid 100% by Catholic Charities Flexible Spending Account eligibility following 6 months of employment Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools Annual longevity awards begin at 5 years of employment It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.

Want to Join the Best in Pest? Go Pro with Orkin. As an Orkin Pro, you'll be the professional delivering on the promise of a safe place to live, work, and play behind pest control's best-known brand. Be part of a purpose-driven team with a reputation built on almost 125 years of a service-minded approach to providing peace of mind where people value it most: their home. It's more than a job-it's a career with growth potential and benefits that go beyond the basics. And with Orkin's award-winning training program, we'll give you all the tools and technology you need to succeed. That means no industry experience required to start and build a career as an Orkin expert. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession-resistant. You can count on a career with the Best in Pests where you'll work alongside a team that values safety, professionalism, empathy, integrity and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide. Responsibilities The Orkin Pro commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them. You will... * Complete our award-winning training to learn the skills and knowledge required to serve our customers * Prioritize safety in all responsibilities * Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer's location * Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment * Conduct yourself with the utmost professionalism and integrity with customers and coworkers * Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution * Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management * Inspect the interior and exterior of the customer's property-don't worry, we teach you how! * Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program * Complete all required service-related documentation in a handheld device provided for speed and accuracy We Offer... * Competitive earnings starting at $19 to $23 per hour, including a company vehicle with gas card upon route assignment * Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required * Career opportunities to grow and advance in the company and improve compensation * Competitive pay with commission opportunity * Company vehicle and gas card * Comprehensive benefits package including medical, dental, vision & life insurance * 401(k) plan with company match, employee stock purchase program * Paid time off * Employee discounts, tuition reimbursement and dependent scholarship awards Why Orkin? * You are interested in an opportunity with career potential in a reliable, recession-resistant industry * You have a service-oriented mindset that leads you to build loyalty and trust with customers * You hold yourself responsible to commitments * You value being part of a team * You want to keep learning, improving and developing as a leader * You want to join a company that supports the community * You want a career with a purpose at a mission-driven company that values * Safety * Professionalism * Empathy * Integrity * Innovation Qualifications Minimum Requirements: * No Experience Required - we'll train you to be a Pro! * High School Diploma or equivalent required * Valid driver's license required * Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) * Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businesses and/or homes What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use a ladder within the manufacturer's weight capacity * Occasionally lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl. * Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator * Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer Minimum Requirements: * No Experience Required - we'll train you to be a Pro! * High School Diploma or equivalent required * Valid driver's license required * Ability to obtain the appropriate pesticide license within the first 90 days of employment (company paid) * Ability to work in the field independently, manage route-based assignments and interact with our great customers inside their businesses and/or homes What will my work environment be like? Candidates must meet physical job requirements and safely perform the job duties with or without accommodations: * Safely use a ladder within the manufacturer's weight capacity * Occasionally lift and carry up to 50 lbs. * Safely access crawl spaces, attics, confined spaces, roof tops, etc. including the ability to climb or balance and stoop, kneel, crouch, or crawl. * Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator * Willing to work in different types of weather conditions Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer The Orkin Pro commits to safely and professionally providing the highest level of protection and service to their customers on a designated service route. Their career starts with in-depth, award-winning training that prepares them with the skills needed to succeed in the responsibility of daily route operations, scheduling, issue diagnosis and treatment planning. With each customer, Orkin Pros work to understand problems and do the right thing to resolve them. You will... * Complete our award-winning training to learn the skills and knowledge required to serve our customers * Prioritize safety in all responsibilities * Follow a route schedule and daily operation schedule within an assigned territory and ensure timely and safe arrival at each customer's location * Operate a company vehicle safely and ensure cleanliness of the vehicle and equipment * Conduct yourself with the utmost professionalism and integrity with customers and coworkers * Serve as a problem solver for each customer with empathy by listening to and understanding their needs and utilizing Orkin Pro expertise to recommend the most efficient and innovative solution * Meet with customers in their businesses or homes to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management * Inspect the interior and exterior of the customer's property-don't worry, we teach you how! * Communicate with customers to explain actions taken, ensure satisfaction, and discuss additional services that would give them peace of mind about their pest management program * Complete all required service-related documentation in a handheld device provided for speed and accuracy We Offer... * Competitive earnings starting at $19 to $23 per hour, including a company vehicle with gas card upon route assignment * Extensive paid training up front and on an ongoing basis to support continuous improvement; no prior pest control experience is required * Career opportunities to grow and advance in the company and improve compensation * Competitive pay with commission opportunity * Company vehicle and gas card * Comprehensive benefits package including medical, dental, vision & life insurance * 401(k) plan with company match, employee stock purchase program * Paid time off * Employee discounts, tuition reimbursement and dependent scholarship awards Why Orkin? * You are interested in an opportunity with career potential in a reliable, recession-resistant industry * You have a service-oriented mindset that leads you to build loyalty and trust with customers * You hold yourself responsible to commitments * You value being part of a team * You want to keep learning, improving and developing as a leader * You want to join a company that supports the community * You want a career with a purpose at a mission-driven company that values * Safety * Professionalism * Empathy * Integrity * Innovation

Job Schedule: Full-time Education Requirement: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Sponsorship: No Sign on bonus eligible up to $10,000 Shape the Future of Mobility at Nissan: Launch Your Career, Drive Innovation We are currently looking for a ASE Master Tech - Techline Support Specialist 1 to join our team in Stansfield, AZ. The role of the Techline Support Specialist replies to TECH LINE cases via email or phone, and/or responds to Chat line from dealership service technicians and provides them with technical information on the diagnosis and repair of customer vehicles. Collects and documents technical information on new vehicle incidents requiring repairs; prepares reports regarding such incidents for further investigation by engineering staff. A Day in the Life: * Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair. * Provides support consistent with brand values, profitability and cost reduction goals. * Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports. * Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind. * Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments. * Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements. * As necessary, performs other related duties of which the above are representative. * Ability to perform work onsite at Field Quality Center - Smyrna, TN. Who We're Looking for: Required: * Education: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training. Certification as an ASE Master Technician or equivalent preferred. * Experience: Three or more years of automotive experience, plus one or more years of directly related professional level experience. * Job Knowledge and Skill: Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills. * Computer Skills: Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better. What You'll Look Forward to at Nissan: Career Growth and Continuous Learning Opportunities: Benefit from diverse career paths, cross-departmental moves, and innovative learning platforms. Enhance your skills through seminars, leadership training, and tuition reimbursement programs, all while playing a vital role in shaping the future of transportation. From day one, you'll have the support to tackle challenges and contribute to impactful solutions across our organization. Rewards: Be supported with a Comprehensive Benefits Package, including medical, mental health, parental leave, retirement savings & unique Nissan perks, including discounts on lease vehicles as part of our Employee Lease Program and a Vehicle Purchase Program (VPP). For more information, access our Nissan Benefits Overview Guide. Nissan is committed to a drug-free workplace. All employment is contingent upon the successful completion of drug and background screenings in accordance with Nissan policies and in compliance with federal, state, and local laws, including the California Fair Chance Act and the Los Angeles County Fair Chance Ordinance. Nissan will consider qualified candidates with arrest or conviction records for employment in a manner consistent with these laws. It is Nissan's policy to provide Equal Employment Opportunity (EEO) to all persons regardless of race, gender, military status, disability, or any other status protected by law. Candidates for this position must be legally authorized to work in the United States and will be required to provide proof of employment eligibility at the time of hire; Nissan uses E-Verify to validate employment eligibility. NISSAN FOR EVERYONE People are our most valuable assets, and diversity and inclusion are the key to maximizing the power of each individual member of our team. When everyone belongs, the power of NISSAN is undeniable. Our Corporate Diversity Initiative aims to improve business results by ensuring that our workplace and core businesses meet the unique needs of our employees and customer base. Nissan is committed to creating a culture where everyone belongs and employees, customers, and partners feel respected, valued, and heard. We have over 10 Business Synergy Teams (BSTs) across the U.S. and Canada that connect employees - with shared characteristics or interests - build allies, and foster a company culture where all employees feel supported and included. Nissan also values inclusion in all areas of our business as we strive to mirror the diversity of our customer base and the communities where we do business. We are committed to procuring innovative goods and services, retailing our products and communicating from a diverse perspective which will help us continue to offer our customers competitively designed, market-driven products. Join us as we carry our commitment to diversity and inclusion into the future. Stanfield Arizona United States of America

Primary Accountability This onsite IT Support Services Specialist Tier I Position is a member of a cross-functional high performance team. This exciting, at times challenging, position provides support for applications, connectivity and workflows commonly found on healthcare desktop computing devices. Moreover, this position requires the technical acumen to install applications and perform some Windows OS and desktop application configuration common to support service tasks. The individual must have a strong ability and desire to effectively assist customers, a willingness to continue to learn and grow while working as a valuable team member. Description of Primary Responsibilities Serve as a Support Service Technician and IT liaison to non-clinical, clinical staff and providers. Take the personal initiative to engage customers, team members, vendors, and technical support specialist, and consultants to solve technical IT related issues. Demonstrate an effective professional acumen to work successfully in a customer care first diverse team environment. Take ownership to effectively engage and interact with team members to escalated end-user issues and provide first-line support to drive end user issue resolution. At times, provide assistance to the team as cross-coverage. As an IT customer liaison, at times, travel to distant CBHA facilities to effectively assist customers and identify opportunities to improve the customers IT ecosystem. At times, work non-production hours to perform duties which otherwise impact healthcare delivery. At times, provide remote technical support during on-call hours. Develop and deliver end-user basic support materials and training for existing or new applications. Develop and discuss with end-users proper use of applications, IT policies, and procedures. Document, update, and maintain internal IS support services workflows and policies. Actively participate in Support Service Help Desk meetings, Sprints, Engineering Design Meetings, and Departmental Meetings. Technical Knowledge A basic working knowledge and experience in: MS Windows 7-11 and basic understanding of Microsoft Server functions. Learning, researching, installing, updating, and maintaining desktop applications. Virtual applications and virtual desktops delivery. Active Directory, Group Policy Objects (GPO), and file security. Security roles and principles. Client-Server-Database application delivery model. IP Schemes, Networking TCP/IP, gateways, DNS and DHCP. Application workflow mapping. Change control management practices. The implementation of small to mid-size projects using project management strategies including constructing tasks, timelines while providing reports and updates. Responsibilities Professional Development Promote a positive work culture and uphold clinic policies and procedures while meeting the organizations behavior standards. Successfully work in a team environment and promote an eagerness to assist with larger projects to continue to learn and gain technical expertise. Consideration of the way the work affects other employees outside the department or functional area. Must uphold confidentiality at all times in regards to activities, reports, financials, patient health information and other proprietary information. Job responsibilities require individual development of priorities for effective performance of duties, including re-prioritization of current workload in response to changing circumstances. Ability to work well as part of a high performance team and communicate current project developments with team members. Devise effective solutions to situations encountered based on general goals and desired end-user outcomes. Self-motivated with a personal desire for further development with certifications and training. Qualifications Requirements Bachelor's degree in computer science or related field from a recognized center for higher education and 1 year of work (or internship) related experience; OR an Associate's degree in computer science or related field from a recognized center for higher education with 2 years of work related experience; OR no professional degree, but 4 years of experience in information technology with progressive advancements in IT. Licenses & Certification At least one or in the progress of obtaining one of the following: Microsoft MCSE, MCSA, MCM, other MS certification; Citrix (any), VMware (any); industry standard professional level certifications like CompTIA A++ or Net +. Benefits: Please click here for an overview of our General Description of Benefits

Full-time Description SCOPE OF WORK The Department of Energy (DOE) Hanford Site requires general support services for the Waste Treatment and Immobilization Plant Project (WTP). WTP requests one (1) full-time equivalent (FTE) general support contractor (1920 labor hours) to provide support in the following areas: · Provide oversight of contractor system design review program. · Provide oversight of maintenance and work control processes. · Provide support to WTP Engineering Division. · Assist the Nuclear Services Division (NSD) during DOE's review and comment resolution of the Preliminary Documented Safety Analysis (PDSA) and Documented Safety Analysis (DSA) development and revisions performed by the contractor. · Coordinate system design reviews for the WTP HLW systems. · Assist HLW Federal Project Director in the assessment of alternative tank waste treatment approaches (including DFHLW configuration). · Assist the Hanford Interface Management Team with Interface Control Document (ICD). · Coordinate to issue assessment and resolution with ORP engineering, regulatory, and other supporting staff. · Participate in Engineering, Procurement and Construction (EPC), WTP High Level Waste (HLW) assessment progress and Direct Feed High Level Waste (DFHLW) configurations. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The Contractor shall ensure that duties are performed in a competent and professional manner. The Contractor employee shall submit a weekly report to the technical monitor addressing work accomplished, and deliverable progress. Requirements QUALIFICATION REQUIREMENTS Contractor personnel shall possess the following minimum qualifications: · Education - BS/BA degree in engineering, or science. · Experience - Six (6) years of directly applicable successful experience as a management consultant or senior manager interfacing and working with organizational executives and senior management, or senior technical or business individuals, within government or industry on significant management, technical, or business issues. · Demonstrate familiarity and relevant experience or ability to perform under Hanford or other government agency procedures. · Working level of knowledge with ORP's oversight program requirements to include ORP's corrective action management process. · Demonstrate familiarity and relevant experience or ability to perform oversight of DOE-ORP Orders/Standards such as facility operations, engineering, maintenance management of a nuclear facility. · Excellent written and oral communication skills · Compliance with site specific safety and security requirements, including badging and office protocols. · Identification of any conflicts, potential conflicts, or perceived conflicts of interest with any Hanford Site contractors. · U.S. Citizenship Salary Description $115 - $125/hour W2

WAGE RANGE: $18.00-$25.00 Service Desk Technicians are the first point of contact for employees reporting incidents or requesting help. Technicians' primary responsibilities are identifying, documenting, and resolving incidents and service requests. They create, manage, document, and audit computer user credentials and access. They are skilled problem solvers with experience troubleshooting Microsoft Windows computers and understand basic network concepts such as Ethernet and TCP/IP. They are capable of identifying and resolving issues logically and methodically. If technicians are unable to resolve an issue, they are responsible for escalating the issue until a resolution is found. ESSENTIAL JOB FUNCTIONS: Promote exemplary guest service standards through prompt, efficient, and friendly service. Document and respond to incidents and service requests via phone, email, IM, etc. Create, modify, distribute, and audit computer user accounts and access rights. Set up computers and peripheral devices, such as personal computers (PCs), printers, telephones, and battery backups. Verify hardware is functioning, such as personal computers (PC), printers, telephones, and battery backups. Use remote support tools to share screens and computer access with users, and to facilitate and assist vendors in troubleshooting. Install and configure appropriate software. Guide users on Wildhorse's software and hardware usage. Organize and schedule upgrades and maintenance, as outlined or directed. Document incident details and work performed for escalation to senior staff and vendors. Perform data entry as appropriate. Comply with regulatory laws, employee handbook, department policy and procedures, safety codes, etc. Promotes a clean, safe, and healthy working environment for employees and guests. Promptly reports all concerns to supervisor or manager. Ensure that equipment, tools, and materials are operated safely. Promote internal guest service standards through courteous and respectful behavior. Other related duties as assigned. PROMOTE WRC QUALITY SERVICE STANDARDS: SAFETY: Ensuring a safe experience by protecting the welfare of all. INTEGRITY: Expecting personal accountability at every level. COURTESY: Creating an exceptional customer service experience for everyone. TEAM: Functioning together to create a cooperative and positive experience. SHOW: Providing flawless experience -a clean and cared-for resort. SUPERVISORY AUTHORITY: None. SIGNATORY ABILITY: None. ACCESS TO SENSITIVE AREAS: Access and System Logs, User Credentials. Controlled MIS areas. Secured areas within established access procedures. MINIMUM QUALIFICATIONS: Familiarity with web browsers (IE, Chrome, Firefox, Safari) and spreadsheets (Excel, Google Sheets, etc.). One (1) year of applicable IT experience (documenting requests, setting up hardware, installing software, guiding end users, organizing schedules and maintenance, and documenting issues). High School Diploma or GED or ten (10) years of experience. Will lift and maneuver 50 lbs. and work/sit for long periods at work/computer station. Also, perform repetitive motion of arms, wrist, and fingers; and at times move throughout a smoke-filled environment; including bending, lifting, and maneuvering items. And crawl under desks and work in confined spaces. CompTIA A+ certification, or acquire it within 6 months of hire. Must pass 1 test towards certification every 6 months. Excellent personal appearance and hygiene habits. Requires a High-Security Gaming license. Must be at least 21 years of age.