Information technology professional jobs in Bethlehem, PA - 273 jobs

Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job. Qualifications User Experience Designer needs 10 years experience with B.S. in Computer Science/Engineering or related field User Experience Designer must have: Strong Front End (specifically Angular 2 or above) skills required to develop custom front end screens in Angular 2 for Access Certification web application. GUI design Proficiency in Angular2 and JavaScript/HTML5/CSS • Design/UX highly desirable • Deep knowledge of Angular 2 practices and commonly used modules based on extensive work experience • Ability to create self-contained, reusable, and testable modules and components, e2e test suites • Continuous Build like TeamCity/Jenkins• Agile Practice Preferred. Additional Information $75HR 6 months+

Reeb is one of the largest distributors of custom Millwork products on the East Coast. The secret to Reeb's success is no secret at all, we simply work harder for our customers. We're not tied to shareholders and spreadsheets. We're a family owned business that has weathered the storms, both literally and figuratively, along with our partners for over 100 years, and we're stronger than ever. We understand the decisions owners in our industry face everyday and earn your business by stocking more products, offering shorter lead times, more options and better support. Reeb hires the best, and they go to work for you, everyday. When you need to reach us, there's always more than a single point of contact anytime of the day or year. Check us out at ************ Job Description The Systems Analyst /Telecomm (SA) position is in existence to address the Company's enterprise data and insure of its accuracy as well as the coordination of data between the ERP system, WoodWare (WW) and our external Sales system, 2G. In addition, the person will help support our Telecommunication infrastructure. The SA should have a working knowledge or the company's ERP systems, WoodWare, Warehouse Management, and Edgenet. The SA is responsible for coordinating changes from vendors as well as changes to data between the ERP and external systems. In addition, the SA should work with users to train them in navigation of the systems and develop “super users” throughout the company. The SA Codes software applications to adhere to designs supporting internal business requirements or external customers. Standardizes the quality assurance procedure for software. Oversees testing and develops fixes. The person will also be required to work with Cisco switching, routing, wireless and security devices, including deployment, configuration and troubleshooting. ESSENTIAL FUNCTIONS • Maintain Woodware on a daily basis to add/change/delete products and fields as the business requires • A thorough understanding of XML. Being able to create XML to interface our systems with our customers. Knowledge of XSD and XSLT helpful. • Possess a well-rounded knowledge of MS SQL Server - including SQL Server administration and maintenance, and must perform SQL data queries and updates using both DDL and DML vocabularies. • A basic knowledge of Linux system administration - such as configuring, stopping and starting Linux services. • Comfort with Linux command line basics - moving, copying and editing files and directories. Some basic knowledge of linux command line utilities such as tar and grep are helpful. • Basic Windows Server administration skills such as installing applications, configuring, starting and stopping services, finding and utilizing log files to troubleshoot applications. • Knowledge of high level programming or scripting language (C, C++, C#, Java, VB.Net, Python - Java preferred). • Ability to administer web applications on both Windows (such as ASP.Net) and Linux (Apache/Tomcat) helpful. • Knowledge of WW interface to perform item table, category table, and • Administration of Subversion (version control) server and client software (needed infrequently). • Resolve Help Desk tickets for system issues • Create custom reports using Crystal Reports required for the business • Understand and document for users ODBC connections within the ERP system • Coordinate, prioritize, and maintain all EDI exchanges with customers and vendors using TrueCommerce • Troubleshoot and resolve any issues between the WoodWare ERP or the Warehouse Management System and 2G • Working knowledge of Cisco switching, routing, wireless and security devices, including deployment, configuration and troubleshooting. • Working knowledge of CUCM, CUC, CCX, and CallReplay, both management and administration. • Working knowledge of Cisco Collaboration services, including Telepresence, WebEx, CMR and Jabber. • Participate in after-hours support • Work in a consultative fashion with all co-workers as an advisor of technologies that may improve their efficiency and effectiveness in support of the company's culture, mission and values • Ensure the security and protection of corporate information systems and equipment; align IT risk management initiatives and lead all disaster recovery plans • Coordinate all vendor upgrades with the various user communities • Ensure there is sufficient backup knowledge and documented procedures for changes in the systems • Act as a representative of Reeb to influence vendors software improvement aligned with Reeb initiatives • Develop processes to monitor all MIS related projects or functions, report status on a consistent basis to allow MIS and clients to gauge effectiveness. Contribute to the continuity of computer services by providing necessary technical leadership and project coordination. • Be part of a team that redesigns workflow to better utilize resources • Develop and maintain effective business and team relationships with all employees, customers and management especially between client MIS representatives, and MIS services. • Performs related duties as required. Qualifications Education & Experience: Bachelor's degree in Information Technology, Computer Science, MIS or related field, plus 5 years related experience in all aspects of Information Technology (application development & support, network, user support, project planning, etc.), with at least three years in working in a IT Data management responsibility. Computer Skills • UNIX and Linux Operating Systems • A thorough understanding of XML. Knowledge of XSD and XSLT helpful. • One year or more experience with MS SQL Server - including SQL Server administration • A basic knowledge of Linux system administration - such as configuring, stopping and starting Linux services. • Windows Server administration skills such as installing applications, configuring, starting and stopping services, finding and utilizing log files to troubleshoot applications. • Knowledge of high level programming or scripting language (C, C++, C#, Java, VB.Net, Python - Java preferred). • Ability to administer web applications on both Windows (such as ASP.Net) and Linux (Apache/Tomcat) helpful. • Proven leadership, ability to work well with other managers, employees and as needed customers is very important • Excellent written and oral communication required. • Some travel required. Other Requirements: valid driver's license and safe driving record required Additional Information All your information will be kept confidential according to EEO guidelines.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

IT Force, LLC offers short-term work opportunities for freelancers, specifically in the area of IT field services. Connect with companies for short-term, one-off field service projects or partner with Fortune 500 organizations to manage their ongoing field service needs. These work opportunities include IT related equipment repair, original equipment manufacturer (OEM) support, point of sale (POS) system support, and consumer electronic installations and repairs. Job Description IT Force, LLCe is currently seeking an experienced Computer and Network Field Service Technician. Qualified candidates for this Job Opening should be capable of working in multiple environments (both physically on site with clients as well as remotely) under minimal supervision or direction. Job Summary: The Computer and Network Field Service Technician is responsible for diagnosing and repairing many different types of technology related issues while following safety guidelines and keeping detailed records of all duties performed. Primary responsibilities include but are not limited to: Provide technical support and guidance to end users with computer software, hardware or system problems. Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises when needed. Answer questions and resolve problems via telephone, e-mail or in person from a computer or cell phone. Help manage end user accounts, permissions, access rights, and storage allocations. Audit network logs and troubleshoot server / switch equipment logs. Maintains documentation of all Network systems utilization and deployments. Works with all IT Staff members in the development and use of standard operating procedures. Educate customers on the proper use of information technology resources. Work hours prescribed by the IT Manager and any additional hours deemed necessary for the responsibilities assigned. Understand and comply with all of the principles established by Valley Networks and its clients including Code of Ethics, Security and HIPAA regulations. Deliver exceptional customer service consistently to every customer. Serve as a role model for other staff, patients and customers. Demonstrate positive guest relations in representing Valley Networks. Establish and maintain a client relationship with a customer service perspective that is professional, courteous and respectful. Qualifications Proven field service experience Ability to troubleshoot, test, repair, and service technical equipment Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Technical degree or certification Must have your own tools Must have a smartphone (android or iPhone) Must have reliable transportation Access to desktop computer and printer Laptop may be necessary for some work orders Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

About the Role Family-owned and operated for five generations, Stauffer Glove & Safety is a leader in the distribution of safety and PPE products. The IT Support Technician plays a critical role in maintaining and enhancing the technological infrastructure within the transportation and warehousing industry. This position focuses on ensuring the reliability, security, and efficiency of local area networks and cloud-based systems to support daily operations. The technician will be responsible for implementing disaster recovery and backup plans to safeguard vital data and minimize downtime. Additionally, the role involves managing and troubleshooting a variety of hardware and software issues, including mobile devices and PC systems, to provide seamless support to end-users. Ultimately, this position ensures that all IT systems operate optimally to support the organization's logistical and operational goals across multiple locations in the United States. This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. Minimal travel may be required for this position. What We Offer With over 115 years of experience, Stauffer Glove & Safety offers employees the stability of an industry leader. 401K + 401K Matching Health, Dental, and Vision Insurance Paid Time Off Hybrid Work Schedule Responsibilities & Skills: Design, implement, and maintain local area networks (LAN) to ensure robust connectivity and performance. Develop, execute, and maintain existing disaster recovery and backup plans to protect critical data and systems. Manage and troubleshoot software-defined networking (SDN) and cloud networking environments to optimize network resources. Provide advanced PC troubleshooting and technical support to resolve hardware and software issues promptly. Oversee equipment management, including installation, configuration, and maintenance of IT hardware and mobile devices. Administer mobile device management (MDM) solutions to secure and manage company-issued mobile technology. Collaborate with cross-functional teams to support IT infrastructure needs and improve system reliability. Document technical procedures and maintain accurate records of network configurations and support activities. Design and maintain efficient local area networks that support critical business operations. On occasion, work with contractors or vendors to accomplish the above. Disaster recovery and backup planning skills ensure that data integrity and system availability are preserved in the event of unexpected disruptions. Software-defined networking and cloud networking knowledge enable the technician to optimize network performance and scalability in a hybrid IT environment. PC troubleshooting and equipment management skills are essential for resolving end-user issues quickly and maintaining hardware reliability. Mobile device management expertise is used to secure and manage mobile assets, ensuring compliance with company policies and protecting sensitive information. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Required Qualifications: Associate degree in Information Technology, Computer Science, or a related field, or equivalent work experience. Minimum of 3 years of experience in IT support or network administration roles. Proven experience with local area network design, implementation, and troubleshooting. Strong knowledge of disaster recovery planning and backup solutions. Hands-on experience with PC troubleshooting and hardware maintenance, and a demonstrated ability to troubleshoot remotely. Familiarity with mobile device management and equipment lifecycle management. Preferred Qualifications: Bachelor's degree in Information Technology, Computer Science, or related discipline. Certifications such as CompTIA Network+, Microsoft Certified: Azure Fundamentals, or Cisco CCNA. Experience working within the supply chain, warehousing, or transportation industries or similar operational environments. Knowledge of software-defined networking (SDN) technologies and cloud networking platforms like AWS or Azure. Experience with scripting or automation tools to streamline IT support processes. AAP/EEO Statement Stauffer Glove and Safety is an EEO/AA/Female/Minority/Veteran/Disability Employer - See more at: ************************************** Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

US citizen or Lawful Permanent Resident High School Diploma or equivalent 1-3 years of experience in IT support or related field supporting clients on site in a corporate environment Proficiency in troubleshooting laptops, desktops, printers, and other peripherals Strong knowledge of Microsoft Office applications and client-specific software Familiarity with Active Directory, Workstation OS (Windows 10/11) Experience with remote desktop connectivity tools such as Microsoft RDP, Bomgar, or other Remote Assistance Basic understanding of network protocols, including TCP/IP and wireless connections CompTIA A+ certification Audio/Visual (A/V) experience a plus Excellent communication skills, both written and verbal Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Responsibilities: Provide phone and in-person technical support for users, addressing issues related to email, computer operating systems, desktop applications, and other deployed or developed applications Serve as the first point of contact for IT support requests, ensuring timely resolution or escalation Troubleshoot and resolve hardware, software, and peripheral issues in a hybrid work environment Document support requests and resolutions using an IT Service Management (ITSM) solution such as ServiceNow Install, configure, and troubleshoot Microsoft operating systems, Office 365 applications, Microsoft Teams, and client-specific software Set up and maintain workstation components, including network cards, sound cards, video cards, printers, scanners, and video teleconferencing equipment Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee onboarding and offboarding Provision multi-factor authentication (MFA) solutions Perform root cause analysis and generate requested reports from ServiceNow Participate in an after-hours support rotation as needed Provide Audio/Visual (A/V) support for meetings, conferences, and briefings Assist with configuration management, including deployments, imaging, and provisioning Software distribution Maintain IT asset management, tracking, and inventory control Physical Requirements: Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces Soft Skills: Dependability and proactive work ethic Ability to work with strong personalities and meet customer expectations Coachable and responsive to feedback from leadership Team player with a positive attitude Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-BB1

US citizen or Lawful Permanent Resident High School Diploma or equivalent 1-3 years of experience in IT support or related field supporting clients on site in a corporate environment Proficiency in troubleshooting laptops, desktops, printers, and other peripherals Strong knowledge of Microsoft Office applications and client-specific software Familiarity with Active Directory, Workstation OS (Windows 10/11) Experience with remote desktop connectivity tools such as Microsoft RDP, Bomgar, or other Remote Assistance Basic understanding of network protocols, including TCP/IP and wireless connections CompTIA A+ certification Audio/Visual (A/V) experience a plus Excellent communication skills, both written and verbal Ability to work independently and as part of a team Strong problem-solving skills and attention to detail Responsibilities: Provide phone and in-person technical support for users, addressing issues related to email, computer operating systems, desktop applications, and other deployed or developed applications Serve as the first point of contact for IT support requests, ensuring timely resolution or escalation Troubleshoot and resolve hardware, software, and peripheral issues in a hybrid work environment Document support requests and resolutions using an IT Service Management (ITSM) solution such as ServiceNow Install, configure, and troubleshoot Microsoft operating systems, Office 365 applications, Microsoft Teams, and client-specific software Set up and maintain workstation components, including network cards, sound cards, video cards, printers, scanners, and video teleconferencing equipment Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee onboarding and offboarding Provision multi-factor authentication (MFA) solutions Perform root cause analysis and generate requested reports from ServiceNow Participate in an after-hours support rotation as needed Provide Audio/Visual (A/V) support for meetings, conferences, and briefings Assist with configuration management, including deployments, imaging, and provisioning Software distribution Maintain IT asset management, tracking, and inventory control Physical Requirements: Must be able to lift up to 40 lbs Must be able to stand or walk for extended periods of time Must be able to walk up and down stairs or ramps Must be able to kneel and work under desks or in confined spaces Soft Skills: Dependability and proactive work ethic Ability to work with strong personalities and meet customer expectations Coachable and responsive to feedback from leadership Team player with a positive attitude Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-BB1

* US citizen or Lawful Permanent Resident * High School Diploma or equivalent * 1-3 years of experience in IT support or related field supporting clients on site in a corporate environment * Proficiency in troubleshooting laptops, desktops, printers, and other peripherals * Strong knowledge of Microsoft Office applications and client-specific software * Familiarity with Active Directory, Workstation OS (Windows 10/11) * Experience with remote desktop connectivity tools such as Microsoft RDP, Bomgar, or other Remote Assistance * Basic understanding of network protocols, including TCP/IP and wireless connections * CompTIA A+ certification * Audio/Visual (A/V) experience a plus * Excellent communication skills, both written and verbal * Ability to work independently and as part of a team * Strong problem-solving skills and attention to detail Responsibilities: * Provide phone and in-person technical support for users, addressing issues related to email, computer operating systems, desktop applications, and other deployed or developed applications * Serve as the first point of contact for IT support requests, ensuring timely resolution or escalation * Troubleshoot and resolve hardware, software, and peripheral issues in a hybrid work environment * Document support requests and resolutions using an IT Service Management (ITSM) solution such as ServiceNow * Install, configure, and troubleshoot Microsoft operating systems, Office 365 applications, Microsoft Teams, and client-specific software * Set up and maintain workstation components, including network cards, sound cards, video cards, printers, scanners, and video teleconferencing equipment * Manage IT asset deployment and retrieval, including laptops and mobile devices, during employee onboarding and offboarding * Provision multi-factor authentication (MFA) solutions * Perform root cause analysis and generate requested reports from ServiceNow * Participate in an after-hours support rotation as needed * Provide Audio/Visual (A/V) support for meetings, conferences, and briefings * Assist with configuration management, including deployments, imaging, and provisioning * Software distribution * Maintain IT asset management, tracking, and inventory control Physical Requirements: * Must be able to lift up to 40 lbs * Must be able to stand or walk for extended periods of time * Must be able to walk up and down stairs or ramps * Must be able to kneel and work under desks or in confined spaces Soft Skills: * Dependability and proactive work ethic * Ability to work with strong personalities and meet customer expectations * Coachable and responsive to feedback from leadership Team player with a positive attitude Physical and Mental Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by multi-media; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk, stand and move about to accomplish tasks, particularly for long distances or moving from one work site to another. Must have ability to ascend and descend stairs. Specific vision abilities required by this job include close vision and the ability to adjust focus. Mental Demands While performing the duties of this class, employees are regularly required to effectively use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; learn and apply new skills and information; perform highly detailed work on multiple, concurrent tasks; and interact with colleagues, Clients and Vendors. Specific incumbent must maintain composure in a fast paced, high quality environment where personal and team accountabilities are the defining factors. #LI-BB1 * Must be detailed-oriented, able to handle a variety of tasks in an efficient, accurate manner within deadlines. * Demonstrate strong customer service skills - as well as the ability to communicate professionally with a sense of urgency and empathy to the affected user. * Must possess exceptional written and verbal communication skills (in English). * Ability to quickly learn and acquire expertise in client's custom applications. * Self-starter, strong organizational skills and ability to prioritize workload -- someone who is energized by helping people and making things happen. * Knowledge of CA USD preferred -- experience with similar ticket-tracking/request system workflow tool considered. * Excellent understanding of technology and the role of the "client" in relation to the larger IT infrastructure. * Team player who is invested in and strives to maximize team/department performance.

Our New Product Development Technical Operations Specialist plays a critical role in translating early‑stage product concepts into robust, scalable, and compliant manufacturing processes. This position supports the technical execution of, process characterization, scale‑up, and technology transfer activities to ensure new and existing drug products can be reliably manufactured across Quva's network. Working closely with R&D, Manufacturing, Quality, and Regulatory teams, the Specialist contributes to experimental design, data analysis, process documentation, and readiness activities that enable smooth progression from development to commercial production. Your attention to detail and adherence to precise procedures will guarantee that our medications meet the highest standards of safety, efficacy, and quality, providing patients with the best possible care and outcomes. Turn your passion for precision and your commitment to quality into a meaningful impact on healthcare across the US. What the NPD Technical Operations Specialist Does Each Day: Execute formulation and feasibility studies using science‑based and risk‑based methodologies Support identification and definition of critical quality attributes (CQAs) and critical process parameters (CPPs) in collaboration with analytical and quality teams Conduct process characterization experiments, analyze data, and prepare technical summaries ensure process adequacy for commercial implementation Assist in evaluating new technologies, equipment, and analytical tools that improve product robustness and manufacturability Support scale‑up activities from lab to pilot and commercial manufacturing environments, ensuring process consistency and operational readiness Prepare and maintain process documentation, including batch records, bill of materials, process flow diagrams, and equipment specifications Participate in technology transfer to internal manufacturing sites or external CMOs, ensuring alignment on process controls, equipment capability, and documentation requirements Provide on‑the‑floor technical support during engineering, process validation, commercial stability and initial GMP batches Partner with Manufacturing, MS&T, and Operations teams to troubleshoot process deviations, equipment issues, and performance challenges Contribute to root cause investigations and corrective/preventive action (CAPA) development Support continuous improvement initiatives aimed at enhancing yield, reducing variability, and strengthening process reliability Ensure commercial product implementations comply with GMP, ICH guidelines, and global regulatory expectations Participate in regulatory inspections and technical discussions as a subject matter contributor Support post‑approval changes, process optimization projects, and cost‑reduction initiatives Maintain detailed technical records and ensure knowledge transfer across teams and project phases Our Most Successful NPD Technical Operations Specialist: Strong understanding of GMP, ICH guidelines, QbD principles, and CMC expectations Hands‑on experience with formulation, process development, scale‑up, process validation or tech transfer Ability to interpret complex data sets and make evidence‑based recommendations Effective communication and cross‑functional collaboration skills Demonstrated problem‑solving ability in manufacturing or development environments Proficiency with MS Office and familiarity with electronic documentation systems Minimum Requirements for this Role: BS, MS, or PhD in Pharmaceutical Sciences, Chemical Engineering, Chemistry, Biochemistry, or related discipline 3-7+ years of experience in pharmaceutical product development, technical operations, MS&T, or related functions Demonstrated ability to work in fast‑paced environments undergoing growth or scale‑up Ability to sit and/or stand 8 hours or more per day if needed Ability to manipulate necessary office equipment, computer software, hardware & equipment Ability to perform the following physical activities: stooping, reaching, standing, grasping, walking, feeling, talking, and hearing Occasionally lift up to 40 lbs. 18+ years of age Able to successfully complete a drug and background check Must be currently authorized to work in the United States on a full-time basis; Quva is not able to sponsor applicants for work visas Any of the Following Will Give You an Edge: Experience supporting scale‑up, tech transfer, or manufacturing investigations Exposure to regulatory submissions or CMC documentation Benefits of Working at Quva: Set, full-time, consistent work schedule Comprehensive health and wellness benefits including medical, dental and vision 401k retirement program with company match 17 paid days off plus 8 paid holidays per year Occasional weekend and overtime opportunities with advance notice National, industry-leading high growth company with future career advancement opportunities The base compensation for this role is estimated to be within the range described below. The compensation offered may vary depending on relevant factors such as experience, skills, training, education, certifications, geographic location, and market conditions Range: $88,792 - $116,838 Annually About Quva: Quva provides industry-leading health-system pharmacy services and solutions, including 503B sterile injectable outsourcing services and AI-based data software solutions that help power the business of pharmacy. Quva Pharma's multiple production facilities and industry-first dedicated remote distribution capabilities provide ready-to-administer sterile injectable medicines critical to patient care. Quva BrightStream partners with health systems to aggregate, normalize, and analyze large amounts of complex data across their sites of care, and through proprietary machine learning, transforms data into actionable insights supporting revenue optimization, script capture, inventory management, drug shortage control, and more. Quva's overall progressive and integrated platform helps health-systems transform pharmacy management to achieve greater value and deliver highest-quality patient care. Quva is an equal opportunity employer and is committed to creating and maintaining a work environment that is free from all forms of discrimination and harassment. Quva's Equal Opportunity Policy prohibits harassment or discrimination due to age, ancestry, color, disability, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, race, religious creed, sex (including pregnancy, childbirth, breastfeeding, and any related medical conditions), sexual orientation, and any other characteristic or classification protected by applicable laws. All employment with Quva is “at will.” California Consumer Privacy Act (CCPA) Notice for Applicants and Employees

Company: PenTeleData Shift: Monday-Friday, 8AM-5PM with availability for after-hours and on-call support Pencor and its subsidiaries are Equal Opportunity Employers PenTeleData, a leader in data transport, Internet, networking technologies, security and consultation services throughout Pennsylvania and New Jersey, is actively seeking an IT Services Manager to lead and oversee the IT Services department. The I.T. Services Department provides data networking and computing related support services to SMB and enterprise customers across a wide range of environments, including small-to-medium business, large enterprise, hospitality, and public venues. This role is a hands-on management position within a managed services environment, with direct involvement in leadership, prioritization, and escalation management. The IT Services Manager is responsible for the overall performance, quality, and delivery of services provided by the team. While technical competency is required, this role is primarily focused on leadership, accountability and escalation management rather than serving as a primary technical implementer. Candidates should be comfortable spending a significant portion of their time on people management, coordination and issue prioritization rather than direct technical implementation. This is a direct customer-facing position and requires strong communication, sound judgment and the ability to manage complex technical and business situations while balancing customer expectations, staff workload and organizational priorities. General Responsibilities include but not limited to: Providing leadership and oversight for remote and onsite customer support related to Microsoft virtual environments, cloud services, backups and other MSP offerings Acting as the primary escalation point for complex or high-impact technical and customer service issues with the responsibility for resolution strategy and customer communication Overseeing the design and implementation of LANs, Windows-based domains and related infrastructure, ensuring standards and best practices are followed Participating in pre-sales engagements to validate technical requirements, assess risk and ensure proposed solutions are operationally sound Coordinating with customer hardware & software vendors to identify, troubleshoot and resolve issues as needed Performing and overseeing project management activities including prioritization, scheduling and coordination of resources Ensuring accurate and timely documentation of service activities, configurations, inventory and customer information Conducting performance evaluations, coaching and disciplinary actions for IT Services staff as required Managing scheduling, on-call rotations and workload distribution for IT Services team Leading the introduction and operational integration of new IT Services offerings as market demands evolve Training, mentoring and developing IT Services staff to improve technical capabilities, consistency and service quality Collaborating closely with internal departments and upper management to align IT Services delivery with broader organizational goals Other duties as needed by upper management Qualifications: Established residency in Pennsylvania Valid PA Driver's License and good driving record Combination of formal education, industry experience and certifications, with demonstrated progression in responsibilities and scope over time Prior experience leading technical teams in a service-oriented environment, including responsibilities for staff oversight, performance management and escalation handling Previous experience working in or managing within a Managed Service Provider (MSP) or professional services environment Proven experience supporting and overseeing L2/L3 network environments in SMB and enterprise settings Industry certifications (Microsoft, Cisco, or equivalent) preferred, but practical experience and demonstrated leadership are valued over academic credentials alone Minimum of 5+ years supporting SMB and enterprise data and communication environments, preferably with a MSP or professional services organization Strong working knowledge of Microsoft-based infrastructure, including Active Directory, Windows Server and both hosted and on-prem applications Working knowledge of virtualization platforms and Microsoft cloud services sufficient to oversee design, troubleshooting and escalation (hands-on expertise a plus, but not required) Working knowledge of wireless network design, deployment and troubleshooting Broad understanding of products, technologies and services commonly deployed in SMB environments Strong Communications Skills - Oral and written, with the ability to clearly convey technical concepts to both technical and non-technical audiences Excellent Organizational and Time-Management Skills, with the ability to prioritize effectively in a fast-paced, dynamic service environment Ability to manage multiple concurrent issues, customers and priorities while maintaining attention to detail Ability to provide professional, composed customer service in high-pressure or escalated situations Ability to collaborate effectively with internal teams, vendors and upper management to align service delivery with business objectives Recommended: Experience with backup, recovery and imaging technologies - including the ability to assess risk and validate recovery strategies Strong practical knowledge of server and infrastructure technologies, with the ability to evaluate design, troubleshoot escalations and guide technical staff in: Windows Server environments Active Directory and Group Policy Exchange and Microsoft Office 365 Hyper-V and related MS virtualization technologies Working knowledge of VMware vSphere and vSAN environments - sufficient to oversee implementation and support efforts Working knowledge of Wi-Fi and LAN troubleshooting, testing and performance analysis Familiarity with network diagnostic tools and methodologies - including packet captures, traffic analysis and LAN troubleshooting equipment

Join QNB Bank as a Full-Time Information Technology Helpdesk Support professional and experience the thrill of being an essential part of a dynamic and customer-centric team. You'll engage with a diverse range of technologies and users, honing your problem-solving skills while providing exceptional support that resonates with our core values of empathy and integrity. Collaborate with forward-thinking colleagues who share your passion for excellence and innovation, all while contributing to a culture that prioritizes customer satisfaction. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Stock Purchase Plan. If you are eager to make an impact in the banking industry and support our mission, this opportunity is not to be missed. Your role as a Information Technology Helpdesk Support As a new Information Technology Helpdesk Support professional at QNB Bank, you can expect to immerse yourself in a fast-paced and energetic environment. Your day-to-day responsibilities include providing first-line technical support to staff and customers, troubleshooting hardware and software issues, and guiding users through technical challenges. You will maintain detailed records of customer interactions and technical problems, consistently striving for excellent customer service. Your expected schedule will be Monday through Friday, from 8:30 a.m. to 5:00 p.m., with on-call availability as needed to address urgent issues. This structured routine allows you to build your expertise while being an integral part of our customer-centric mission. Collaborating with your team, you will have opportunities to learn and grow in alignment with our commitment to excellence and innovation. Would you be a great candidate for Information Technology Helpdesk Support? To thrive as an Information Technology Helpdesk Support professional at QNB Bank, certain skills and qualifications are essential. A high school diploma or equivalent is required, along with intermediate knowledge of Microsoft Windows and Office365 products. You should be adept at utilizing various tools to serve as the first point of contact for technical assistance, ensuring that helpdesk issues are resolved in a timely manner while delivering exemplary customer service. Strong interpersonal, verbal, and communication skills are crucial, as you may be training users on applications and document processes. Effective problem-solving abilities will enable you to diagnose and resolve technical challenges related to hardware and software. You must be able to maintain accurate inventory records and execute operational tasks according to established checklists. Familiarity with mobile device management and compliance policies is also necessary, alongside the capability to lift and maneuver up to 50 pounds. Your collaborative spirit will contribute significantly to team success and strategic technology projects. Knowledge and skills required for the position are: A high school diploma or equivalent. Intermediate knowledge of Microsoft Windows and Office365 products. Able to meet deadlines and complete technical tasks under pressure. Strong interpersonal, verbal and communication skills; capable of training users in applications and operating system fundamentals and writing basic documentation. Proven ability to work constructively and harmoniously with all levels of employees and vendors. Effective problem-solving skills and the ability to effectively contribute to a team environment. Demonstrated ability to analyze and solve technical problems pertaining to personal computer and server hardware and software. Must be able to lift and maneuver 50 pounds. Are you ready for an exciting opportunity? If you think this job aligns with your requirements, then submitting an application is simple. Good luck!

Role: Desktop Support Duration: Fulltime BGV will be done for the selected candidates. Must have: Windows, Mac, Printers, & good Landesk exp. is required. 1) Executive profiles - Good experience in client facing 2) Landesk and Mac experience Job Description - · Being a CLIENT centric, lead and ensure end user provisioning within agreed time and quality. · To manage the overall operations and ensure that the standard of services provided to Client have improved. · Manage Operations during business hours from 8am local time and on occasions outside business hours and at weekends. · Proactive monitoring of the end to end customer service & Infrastructure. · Standardization and Optimization of existing process · Managing resolution of escalated Business Applications, System Issues within agreed SLA's. · Contribute in FAQ database for CLIENT and ensure the usage and updation. · Contribute in Known Error Database for CLIENT and ensure frequent update and usage. · Ensure RCA is done for all P3/P4 cases and Knowledge base is updated to reduce/avoid the impact in future. · Good Analytical skills required to analyze and improve the day to day operations. · Delivering the SLA/KPI weekly/Monthly reports to the client and HCL management. · To implement and run ITIL processes and standards to achieve customer delight by doing IT Service Management. · Ensuring highest availability of Customer Service · Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. · Work closely with help desk peers, RDS (L2) Team & other teams in cross-training, development/implementation of operational excellence procedures and fostering teamwork. · Work closely and provide hands and feet support to infrastructure teams like - Windows, Unix, Security, Network, VOIP, etc · Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. · Projects: perform effectively as project leader or project team member as required for help desk projects and internal assignments. · Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Salary : Additional Information All your information will be kept confidential according to EEO guidelines.

CLASSIFICATION: Administrative DEPARTMENT: Information Technology FLSA STATUS: Exempt SUPERVISION RECEIVED: Assistant Chief Information Officer for Client Success SUPERVISION EXERCISED: Student Technicians The User Support Technician has advanced technical knowledge of current Apple and Windows Operating Systems to maintain and support the Moravian technology ecosystem across campus. Manage installations, deployments, and configurations of hardware and software to support end users across campus locations. Provides consistent support at the Help Desk in assisting Moravian faculty, students, and staff with day-to-day technology issues and problems (In-person/remote support). ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Deliver responsive, customer-focused support for University systems and software, both in-person and remotely. Provide advanced levels of technical support for hardware, software, and networking issues. Triage and resolve service requests by assessing severity, verifying issues, troubleshooting, escalating when necessary, and documenting all actions in the helpdesk ticketing system. Support University-owned devices including desktops, laptops, tablets, and printers running iOS/iPadOS, mac OS, and Windows 10/11. Provision, configure, maintain, and repair Apple and Windows devices, including imaging, upgrades, and diagnostics. Assist with endpoint management systems such as JAMF, KACE, and campus endpoint protection tools. Provide first-level support for network connectivity, telephony, and classroom technology, as well as other enterprise systems. Coordinate vendor warranty repairs and manage the IT loaner pool for hardware and peripherals. Maintain accurate asset and inventory records. Create and update internal and external technical documentation to support consistency and knowledge sharing. Stay current with emerging technologies and best practices through training, reading, and professional development. Participate in special projects and perform other related duties as assigned. Work may occasionally require evenings, weekends, and travel to satellite campus locations. Level II - Essential Personnel QUALIFICATIONS: Bachelor's degree and/or at least five years of experience in a technical support role Relevant technical certifications recommended. Strong customer service skills to provide exemplary customer support to the University community. Proficiency in Apple and Windows operating systems. Ability to manage and implement hardware and software deployments. Proficient with IT service management platforms (TDX), endpoint management tools (JAMF, KACE), operating systems (mac OS, Windows 10/11), and enterprise applications (Microsoft 365, Active Directory, Google Workspace). Working knowledge of help desk ticketing systems and remote assistance tools. Knowledge of data networking environments and the ability to learn new technologies and skills. Strong communication skills, both written and verbal. Demonstrate professionalism, respect, and effective time management when supporting end users, troubleshooting issues, and working collaboratively with team members. TO APPLY: Qualified candidates should attach their cover letter, resume, and contact information for three professional references to the online application by clicking “Apply Now”. Please attach documents as a PDF file. Moravian University will not sponsor applicants for a U.S. work visa for this position.

Minerals Technologies Inc. is a global, technology-driven specialty minerals company that develops, produces, and markets a wide range of minerals and mineral-based products and services. Our products are an essential part of everyday life for millions of people around the world. They are used in consumer goods in paper and packaging, food and pharmaceuticals, household and personal care, pet care, automotives, and many more, as well as in industrial settings like steelmaking, metalcasting, construction, infrastructure, and wastewater remediation. We are listed on the New York Stock Exchange under the ticker symbol MTX, headquartered in New York City, and have over 150 locations worldwide, with ~4,000 employees in 34 countries and 12 R&D centers. We put people at the center of everything we do -- working safely, communicating openly, and managing our resources and businesses responsibly. Are you looking to join a fast-paced, collaborative team in a global manufacturing organization? You will have an opportunity to work with an experienced group of professionals that will not only provide you with challenging work but will mentor and encourage you to learn and grow. If you are a student looking for a challenging work experience, consider this paid internship opportunity! You will not only have the chance to gain experience in your chosen career field, but also gain an invaluable overview of our career opportunities and diversified product lines. Plus, you will have an opportunity to learn the business fundamentals and contribute a fresh, new perspective to us. In addition to practical work experience, our internship programs include various activities all intended to enhance your personal and professional development. We are interested in candidates who are highly motivated and have excellent interpersonal skills, recognized leadership experience and outstanding academic records. Generally, undergraduate students selected for the program have completed their sophomore year. Summer internships are typically 11 weeks in length but can vary. Responsibilities Job Summary: We are seeking an enthusiastic Intern to join our IT team. This role offers hands-on experience with modern enterprise technologies, including Microsoft 365, Intune, Entra ID (Azure Active Directory), and client support services. The intern will assist in day-to-day operations, troubleshooting, and project-based tasks to enhance IT service delivery. Primary Duties & Responsibilities: Support administration and configuration of Microsoft 365 applications and services. Assist with Intune device management, including enrollment, compliance policies, and application deployment. Gain exposure to Entra ID for identity and access management tasks. Provide client services support, including troubleshooting hardware/software issues and responding to user requests. Document processes and contribute to knowledge base articles. Collaborate with IT team members on projects and service improvements. OE/Lean: Understands and/or actively participates in the implementation of sustainable improvement processes, such as 5S, Kaizen, Daily Management Control, Standard Work and Problem Solving. Qualifications Qualifications/Requirements The requirements listed in the sections that follow are representative of the knowledge, skills and/or abilities required to perform the duties of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions (primary duties) of the job. Requirements: Currently pursuing a degree in Information Technology, Computer Science, or related field. Must have completed sophomore year before the start date of internship. Must be available and willing to commit at least 3 months initially for an internship. Basic understanding of Microsoft technologies and Windows environments. Strong problem-solving skills and willingness to learn. Ability to prioritize tasks and efficiently manage time. Strong oral and written communications skills. Read, write, speak and understand English Licensing: None Travel: None Work Hours: As agreed upon, based on intern availability and business needs. Safety Training: A new employee hired to perform the duties of this position is required to be provided New Employee Training by a qualified individual or through the online training system. Additionally, an employee must be provided further training if a job duty/task has changes that will affect the health and safety aspects of that employee's position. Additional refresher safety training will be required as management deems appropriate or as dictated by government regulations.

What's The Role To provide the best in class retail experience with each customer, demonstrating technical expertise when offering solutions that will satisfy their telecoms needs, creating positively memorable and outstanding service every time. Energetic, driven and ambitious individuals who enjoy dealing with people on a daily basis will fill this role. A Retail Tech Expert will find creative and honest ways to meet and exceed store targets daily, an early adapter who gets excited about new and trending technology, learns quickly and is an enthusiastic promoter of CWC brand and products. A Retail Tech Expert enjoys working in a fast-paced environment where products are dynamic, people are unpredictable and can think on his/her feet to provide quick sales solutions and problem resolutions What You'll Do * * Make appointments to assist customers with troubleshooting queries * Conduct group demos in store * Demonstrate and set up new devices with customers * Educate customers on FLOW data services * Educate customers who are transitioning from one device brand or Operating System to another * Engage, advise and delight customers by showing them what is possible with FLOW products and solutions. * Use product knowledge to educate our customers * Test and train other team members on new launches for products, tools and services * Deliver Skill Pills as per training calendar * Coach other team members to trouble shoot and resolve simple issues. * Perform simple repairs to customers faulty devices * Assess customers' faulty devices to determine and advise of repair process Delight customers every time * Demonstrate FLOW Retail Way behaviors with every customer encounter * Demonstrate how to use the product in a very engaging and simple manner * Communicate in a language that is easy for customers to understand, avoiding jargon Exceed store and personal targets * Hit and consistently exceed store targets and contribute towards TNPS store targets * Use questioning techniques to know what your customers want then advise them on the best products and services to match their needs * Recommend products and services to improve your customers' experiences and their lifestyles. * Demonstrate impact of your store performance on the wider FLOW strategy Store housekeeping and compliance * Work with your team members to make sure the store looks great and that display products are working properly * Ensure your workstations reflect pride in your FLOW's brand * Work with your team to make sure the store is a safe environment Help the Retail Store Manager * Make recommendations to improve processes that will improve the customer experience. * Make recommendations to build a unified team * Test new products and provide feedback to your store manager * Perform all other job-related duties as requested by the Store Manager Retail Tech Expert role is identified as senior to RSA function however individual will be required on occasion to be actively involved in a number of job "functions" of a Sales Advisor, that will be required to undertake as and when requested by the Store Manager. All Retail Tech Experts will be required to learn all of these functions and rotate through these in order to ensure the successful running of the store. Store Greeter * Be as the "face" of the branch and the CWC Retail Brand * Demonstrate warmth, care and willingness to assist * Ensure ALL customers who enter the are greeted with a genuine smile or physical acknowledgment even if you are talking to another customer Sales & Service Advisor * Demonstrate warmth, care and willingness to assist * Use FLOW Retail sales cycle to thoroughly explore customer's needs and help them buy * Be actively engaging on the shop floor to interact with customers who are seeking help to buy * Walk the store with customers and demonstrate how devices work in an effort to encourage customers to buy * Help customers with quick questions and finding their way around the store * Use questioning techniques aligned to the sales cycle to close sales * Upsell at every opportunity to achieve and exceed revenue targets * Attend and participate in all Sales related training Business Advisor * Set and keep appointments with small business customers to introduce and demonstrate in-store solutions * Respond to queries from small business customers within chartered timeframes * Proactively sell and make recommendations to small business customers on products, services and accessories that will enable productivity * Educate and assist customers who are transitioning from one device brand or Operating System to another Cashier * Accurately process all customer transactions effectively, in a quick yet engaging manner. * Process external cash from external points accurately into end of day reconciliations and lodging * Look for ways to introduce accessories into the transaction if none has already been discussed. * Use the customer's name and thank the customer for their business when saying goodbye, inviting them to return at any time. * Use POS and supporting tools effectively to ensure accuracy Knowledge & Experience * Associate Degree in a Technical field or equivalent qualification * Minimum 2 years experience in a Telecoms Retail environment * Has an impressive sales record * Computer Literate * FLOW Retail Tech Expert Certification * Loves and lives the FLOW brand * Be an advocate of the customer * Is passionate about FLOW products and services * Early adapter of new products * Enjoys working with a team Who We Are We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. We started small, and now we're growing. We're excited about the future as we strive to unlock opportunities in the region Why Join Us Technology excites us enables us and drives us. We´re proud of the services we provide, the markets that we serve, and our people coming together to enhance our customers´ lives with technology so that they can connect, work, live and play without missing beat. Throughout Liberty Latin America, our passion and pride are brought to life through our shared vision to bring innovation that will create moments that matter to our customers, delivering growth in our markets with one vision, one culture, and one team. Liberty Latin America provides equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state, and/or local laws #LI-PW1

Job Description IT Specialist The IT Specialist is responsible for providing technical support, systems management, and technology solutions to ensure smooth day-to-day operations for agents and staff. This role requires a strong blend of technical expertise, customer service skills, and real estate technology knowledge. The IT Specialist will support both hardware and software systems, troubleshoot issues, and help optimize tools used across the organization. Key Responsibilities: Technical Support & Troubleshooting Provide daily technical support to agents and staff, both in-person and remotely Troubleshoot, diagnose, and resolve issues across a wide range of devices, including Windows PCs, Mac laptops, Android devices, iPhones, and other mobile phones. Diagnose and resolve computer viruses, malware, and security threats Set up, maintain, and repair workstations, laptops, printers, and other office hardware Real Estate Technology Support Support and maintain real estate platforms including ZipForms, SkySlope, DocuSign, MLS systems, and real estate accounting software Assist agents with transaction-related technology, document management, and compliance platforms Ensure systems are functioning properly and updated as needed Systems & Software Management Manage and support Microsoft Office 365, including email accounts, permissions, and user access Assist with user onboarding and offboarding, including system access and equipment setup Maintain user permissions, security settings, and data integrity Website & Digital Tools Support Support basic SEO initiatives and website functionality in collaboration with marketing teams or vendors Assist with troubleshooting website or platform-related technical issues User Training & Communication Provide clear, patient, and professional guidance to agents and staff with varying levels of technical experience Train users on best practices for systems, tools, and security awareness Act as a point of contact for technology-related questions and improvements Qualifications Required / Preferred Qualifications Experience working in real estate or a related field (preferred) Proven experience providing technical support to users, agents, or employees Strong interpersonal and communication skills with the ability to explain technical concepts in simple terms Hands-on experience with real estate tools such as ZipForms, SkySlope, MLS platforms, and DocuSign Familiarity with real estate accounting software and transaction workflows Proficiency with Microsoft Office 365 administration and support Working knowledge of SEO principles and website troubleshooting Strong hardware skills, including setup, maintenance, and repair of computers and peripherals Experience identifying, removing, and preventing computer viruses and security threats Ability to manage multiple priorities in a fast-paced, service-oriented environment Please Note: This is a full-time, in-office position. Interoffice traveling required. Remote work not available

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow. We've stayed true to our focus of finding qualified and experienced professionals in our specialty areas. Our partner-employers know that they can rely on us to find the right match between their needs and the abilities of our top-tier candidates. By continually exceeding their expectations, we have built successful ongoing partnerships that help us stay true to our commitments of performance and integrity. Our team works hard to deliver a tailored approach for each and every client, critical in matching the right employers with the right candidates. We forge partnerships that are meant for the long term and align skills and cultures. At IRI, we know that our success is directly tied to our clients' success. Job Description Position: Contracts Manager Location: Raritan, NJ Duration:12+ Month Contract Position • Responsibilities: Responsible for managing the development and execution of contracts and agreements. • Ensures that policies and processes support the business best interest. Key responsibilities include strategic sourcing, risk assessment/mitigation, rate/cost reduction and terms negotiation, supplier performance and relationship management. Global IT category responsibilities include: software licensing (applications), application development and maintenance, professional services (including outsourced services both on and off shore), IT hardware, data center outsourcing, WAN/LAN (telecommunications networks) and mobile services. Qualifications Qualifications: • Minimum of 10-15 years in the sourcing of Information Technology. Emphasis on software licensing, software development services and outsourcing (on and off-shore). • Expanded skills/experience should include sourcing of IT hardware and telephony. Knowledge, Skills, and Abilities: Demonstrated ability to develop contract management processes and agreement templates. Excellent ability to communicate effectively with Officers and Executives, both internally and externally. • Excellent business/financial acumen, proficient in leading and setting direction for cross-functional teams. Demonstrated ability to lead, motivate, influence and drive change at all levels of the organization. • Demonstrated ability to understand the factors affecting the finances and/or operations of suppliers. Excellent global supplier management skills including ability to foster and leverage professional relationships. Ability to identify and solve complex contractual, process and operational business challenges. • Licensure/Credentials: CTPE, CTPS, CPSM or JD preferred. Lean, Six Sigma or other relevant certification a plus. Additional Information Regards, Sweta Verma IT Recruiter Integrated Resources, Inc. Inc. 5000 - 2007-2015 (9th Year) Certified MBE I GSA - Schedule 66 I GSA - Schedule 621I I GSA - Schedule 70 (Direct) 732 549 5907 | (W) 732 -549 - 2030 x 210

Element Risk Management 's Core Values: Proactive Stewardship. We manage and protect the relationships and resources entrusted to us with the utmost care. Confident Humility. We approach our work with self-assurance and expertise, while remaining open to learning and valuing the insights of others. Unshakable Integrity. We commit to honesty, transparency, and doing what is right even when faced with adversity or no one is watching. Continuous Improvement. We seek opportunities to enhance our skills, processes, and services while fostering a spirit of excellence, innovation, and growth. Relentless Perseverance. We embrace challenges with tenacity, discipline, and endurance. Position Overview: We are seeking a highly motivated IT Support Specialist to join our technology team. This role will work directly under the VP of Technology and will be responsible for daily end-user support, Microsoft 365 administration, and endpoint management across our ~100 employee organization. The ideal candidate is hands-on, resourceful, personable, and able to troubleshoot independently. This role will also maintain accurate asset inventory of all systems and devices company-wide and support our platforms including Microsoft 365, Salesforce, and Zoom. KEY RESPONSIBILITIES AND DUTIES: At all times, the IT Support Specialist shall: Provide technical support to end users (hardware, software, network, cloud applications) Manage and administer Microsoft 365 tenant (Exchange Online, Teams, SharePoint, OneDrive, Intune, security configuration, user provisioning) Troubleshoot desktops, laptops, printers, network connectivity, MFA, and endpoint security issues Configure, deploy, and maintain electronic equipment (laptops, mobile devices, network hardware) Maintain accurate inventory database of all electronic assets Assist with onboarding and offboarding processes (accounts, device prep, access control) Assist in Salesforce user management and light configuration support Support Zoom Phone system setup, user changes, troubleshooting Escalate advanced issues appropriately while independently resolving day-to-day operational issues Travel to branch locations approx. 25% of the time for on-site support Assist VP of Technology with special projects, automation development, and operational improvements REQUIRED SKILLS and CAPABILITIES: Strong knowledge of Microsoft 365 administration (Teams, Exchange Online, SharePoint, Entra ID/Azure AD) Strong troubleshooting skills (hardware, OS, networking fundamentals, cloud services) Excellent interpersonal communication skills - able to support non-technical staff with clarity and patience Ability to work independently, self-prioritize, and manage multiple concurrent support issues Strong documentation habits and operational discipline Working understanding of cybersecurity principles and best practices Ability to lift/move computer equipment for setups and installs Valid driver's license and ability to travel domestically (~25%) Preferred Qualifications 2+ years of IT support, help desk, systems support or desktop technician experience Experience supporting Microsoft / Windows-based corporate environment Experience with Salesforce user administration (basic config, profiles, access) Experience with Intune device management and security policies Experience working with Zoom / Zoom Phone preferred Background in computer programming (PowerShell strongly preferred; Python a plus) Experience in small to mid-sized company (50-300 employees) support environments OTHER RELEVANT REMARKS: This position description describes the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This position description is not intended as and does not create a contract of employment between the Agency and any individual employee. The Agency reserves the right to change this position description at any time within its sole discretion.