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Business Systems Support & Training Specialist
ANF Group, Inc. 3.7
Information technology professional job in Davie, FL
ANF is seeking a Business Systems Support & Training Specialist. This role is responsible for supporting, troubleshooting, and maintaining business applications, with a strong focus on CMiC (ANF's ERP), ensuring seamless operation for both enterprise users and field teams. In addition to day-to-day support, this role plays a critical role in training, onboarding, and capability development across the organization.
Why Join Us?
We are a growing Company serving the South Florida Market for over 40 years. We are dynamic, innovative and focused on delivering our clients successful and on-time projects looking for dedicated individuals seeking opportunities to become a vital part of a team that truly values all construction project management has to offer. At ANF Group, we are committed to building exceptional projects and fostering a work environment where innovation, collaboration, and professionalism thrive.
Company Benefits:
Comprehensive health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off and holidays
Opportunities for professional development and growth
Responsibilities include:
Business Systems & CMiC Support
Provide hands-on support for CMiC users across enterprise and field teams.
Incident management to include ticket creation, triage and diagnosis, escalation and communication if needed, and testing and user-acceptance.
Manage user accounts, security settings, and system access for CMiC and other business systems.
Assist with CMiC configurations, module updates, and troubleshooting.
Ensure data integrity and accuracy within CMiC for reporting and operations.
Serve as the primary point of contact for CMiC-related issues and escalate when needed.
Help field teams troubleshoot CMiC mobile and on-site system access issues.
Support business units in leveraging CMiC for project tracking, cost management, and reporting.
Assist in testing, updating, and rolling out new CMiC features or system upgrades.
Work closely with IT, finance, and operations teams to support business system needs.
Coordinate with CMiC support and vendors to troubleshoot and resolve system issues.
Major incident management and companywide communication.
Training, Onboarding, and Learning Enablement
Own and support training and onboarding for both new and existing employees related to CMiC and other core business systems.
Design, build, and maintain a clear, structured training curriculum, including role-based learning paths.
Deliver live training sessions, workshops, and onboarding sessions for new hires and existing employees.
Partner with business leaders, IT, and Build U stakeholders to align training content with operational needs and organizational priorities.
Create and maintain user guides, training materials, knowledge bases, standard operating procedures, and troubleshooting FAQs to support self-service learning.
Identify skill gaps and recommend training improvements to continuously raise system proficiency and effectiveness.
Support change management efforts by preparing users for system updates, new functionality, and process improvements.
Measure training effectiveness and continuously refine content to improve outcomes and adoption.
Qualifications
Education:
Bachelor's degree in Information Systems, Business, or a related field.
Experience:
2-4 years of experience in business systems support, IT support, or technical training.
Demonstrated experience delivering end-user training, facilitating workshops, and supporting onboarding for new and existing employees.
Experience designing, developing, and maintaining structured training curricula, learning paths, and documented learning modules.
Experience creating and managing content within a Learning Management System (LMS) or similar training platforms (e.g., course creation, updates, tracking completion).
Ability to translate complex technical concepts into clear, user-friendly training materials for diverse audiences.
Experience developing user guides, job aids, knowledge bases, and self-service learning resources.
Hands-on experience with CMiC highly preferred.
Experience troubleshooting ERP systems, business applications, and integrations.
Strong problem-solving skills, attention to detail, and a continuous improvement mindset.
Excellent written and verbal communication skills, with confidence presenting and training cross-functional groups.
Proficiency in Microsoft applications (Excel, Word, Outlook; Power BI is a plus).
The Business Systems Support & Training Specialist plays a critical role in both system reliability and organizational capability building. This role goes beyond technical support by helping standardize training, elevate system usage, and reinforce ANF's commitment to continuous learning through the Build U initiative. The position provides an opportunity to develop deep expertise in CMiC system administration, training design, and business process improvement while directly impacting adoption, efficiency, and employee development across the organization.
Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to Race, Religious Creed, Color, National Origin, Ancestry, Physical or Mental Disability, Medical Condition, Genetic Information, Marital Status, Sex, Gender, Gender Identity, Gender Expression, Sexual Orientation, Military or Veteran status.
**Company conducts post-offer, pre-employment drug screening, background check, and Motor Vehicle Report.
$54k-86k yearly est. 3d ago
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ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology professional job in Miami, FL
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
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$122.9k-213.4k yearly 3d ago
Technical Support Specialist
Institute of Healthcare Professions, LLC 3.6
Information technology professional job in Boynton Beach, FL
Description:
International College of Health Sciences (ICHS) is seeking a Technical Support Specialist to provide comprehensive technical and administrative support across multiple campus systems and platforms. This position is essential in ensuring smooth daily operations for students, faculty, and staff by managing user accounts, coordinating on-campus technology needs, and serving as a primary resource for troubleshooting and technical training. Located in the vibrant Boynton Beach area of Florida, ICHS is committed to fostering a secure, efficient, and technology-enabled learning environment.
Purpose
The Technical Support Specialist will serve as a key technical administrator and support lead, managing user access, training staff, coordinating on-campus technology logistics, and supporting the college's digital infrastructure. This role is critical to maintaining the integrity, security, and efficiency of campus systems and supporting the institution's mission of delivering high-quality healthcare education.
Responsibilities
System Administration and User Support
Serve as Zendesk Admin: add users, manage accounts, passwords, and macros, and train staff on platform features.
Act as Bookings Admin: create and manage shared booking links for college events, on-campus testing, virtual meetings, and new staff orientation; train new employees on personal bookings settings.
Manage Shiftboard platform: create and add bulk profile accounts for students and faculty, manage student thresholds, disable inactive profiles, add new clinical sites, and manage user access.
Create bulk templates for new users/students in Typhon.
Network and Security Administration
Limited Active Directory administration: access server via Remote Desktop, create and manage staff/faculty accounts for on-premises access, enable/disable users, and update user profiles.
Office 365 administration: update whitelist domains or users in Exchange, unlock restricted student emails in Defender.
Administer Avigilon Alta/Open Path: create, assign, and manage security access cards; schedule events for suite access; manage remote access credentials for emergencies.
On-Campus Technology Coordination
Local On-Campus Admin: bypass system admin requirements for time sync, external hard drive access, and application installation.
On-Campus Testing Coordinator: assign and organize suites for testing and presentations, consult with Deans for residency weeks, prepare laptops and devices, update security settings, set up and break down testing environments, and assist guest speakers.
Vendor and Event Support
Liaise with third-party vendors regarding equipment needs (access points, switches, server maintenance, new installations).
Organize and support campus events with technical setup and troubleshooting.
Team Leadership and Training
Train and coach support staff on systems and processes.
Review support tickets, student meetings, and projects for quality and efficiency.
Organize support staff scheduling for campus events and operational needs.
Requirements:
Qualifications
Education / Experience / Knowledge
Associate degree in InformationTechnology, Computer Science, or related field; or equivalent combination of education and experience.
2+ years of experience in technical support, IT administration, or help desk roles.
Must have experience working in an educational environment (school, college, or university)
Strong interpersonal skills and a customer-oriented mindset
Ability to work independently and as part of a team
Experience administering platforms such as Zendesk, Office 365, Active Directory, and similar systems.
Strong troubleshooting, organizational, and communication skills.
Proficiency in Microsoft Office Suite and remote desktop tools.
Ability to train and support users with varying technical backgrounds.
Desired
Bachelor's degree in related field.
Experience in higher education or healthcare environments.
Familiarity with Shiftboard, Typhon, Avigilon Alta/Open Path, and booking platforms.
Vendor management experience.
Additional Information
At no time may work be performed, or computer systems accessed, from outside of the U.S. Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Please note that the responsibilities outlined in this job description are not exhaustive and may be supplemented as necessary.International College of Health Sciences provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, pregnancy or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$39k-71k yearly est. 6d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Plantation, FL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$45k-68k yearly est. 19d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Fort Lauderdale, FL
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$34k-57k yearly est. 7d ago
IT Specialist
Inbloom Autism Services 4.0
Information technology professional job in Fort Lauderdale, FL
The IT Specialist is responsible for monitoring and maintaining computer systems, identifying and resolving performance issues, and implementing system upgrades and improvements. This role provides technical support for desktops, laptops, smartphones, tablets, and key business applications such as Google Workspace, Microsoft 365 (Office 365), 8x8, and cloud-based file storage platforms. Additionally, the IT Specialist ensures employees have the tools and technology needed to work efficiently while protecting the organization's systems, data, and digital assets through best-practice security and support standards.
Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Review diagnostics and assess the functionality and efficiency of systems.
Implement security measures in line with HIPAA
Monitor security certificates and company compliance requirements.
Offer technical support to company staff and troubleshoot computer problems.
Install and update company software and hardware as needed.
Anticipate and report the cost of replacing or updating computer items
Other duties as assigned.
Supervisory responsibilities
None.
Qualifications
High School Diploma or equivalent
Working knowledge of relevant operating systems, PC and MAC
Excellent problem-solving and critical thinking skills
Keen attention to detail
Good organization, time management and prioritization
Efficient troubleshooting abilities
Effective communication skills including speaking, writing and active listening
Great customer service and interpersonal skills.
Ability to multitask and prioritize daily workloads
Up to date with advancements in security (Hitrust/SOC2)
Brings a friendly, approachable attitude to the office
A genuine passion for helping the Autism community.
Work environment
Noise Level is moderate to loud
Physical demands
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 35 pounds at times.
Travel required
Minimal travel required
Affirmative Action/EEO statement
InBloom Autism Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$61k-96k yearly est. Auto-Apply 19d ago
Endpoint Applications Specialist
Greenberg Traurig 4.9
Information technology professional job in Miramar, FL
Greenberg Traurig (GT), a global law firm with locations across the world in 15 countries, has an exciting employment opportunity for you. We offer competitive compensation and an excellent benefits package, along with the opportunity to work within an innovative and collaborative environment.
Join our Technology Team as an Endpoint Applications Specialist located in various offices.
We are seeking a professional who thrives in a fast-paced, deadline-driven environment. The ideal candidate possesses strong problem-solving and decision-making abilities, ensuring efficiency and accuracy in every task. With a dedicated work ethic and a can-do attitude, you will take initiative and approach challenges with confidence and resilience. Excellent communication skills are essential for collaborating effectively across teams and delivering exceptional client service. If you are someone who demonstrates initiative, adaptability, and innovation, we invite you to join our team.
This role can be based in various offices, on a remote basis. This role reports to the Endpoint Applications Manager.
Position Summary
The Endpoint Applications Specialist is responsible for evaluating, customizing, implementing, administering, and providing Tier 3 (subject matter expert) support for all core firm endpoint applications and their upgrades. This includes Microsoft Office 365 products and add-ins, PDF software, document productivity tools, SaaS applications, and team assigned applications across the firm.
Key Responsibilities
Evaluates, deploys, manages, and supports assigned applications at the enterprise level
Creates project plans, sets schedules, and executes application rollouts and upgrades
Performs product and system analyses/testing and presents recommendations to management
Reconfigures or customizes applications as needed to satisfy user requirements
Works with users, other specialists, and system engineers to address system/application issues or enhance workflow procedures
Prepares all documentation for assigned projects including user and business requirements
Communicates product updates and technical specifications to diverse audiences within the GT environment
Maintains and further develops in-house macros, customizations, and tools
Creates low code process flows using industry standard robotic process automation (RPA) tools such as Microsoft Power Automate and UIPath
Provides Tier 3/subject matter expert (SME) support for all core applications assigned to the team
Creates and delivers presentations to various audiences assigned by the Endpoint Applications manager
Appears on camera for meetings with colleagues and vendors
Other duties as deemed appropriate by the Endpoint Applications Manager
Qualifications
Skills & Competencies
Strong technical knowledge in the use, configuration, and deployment of Microsoft 365 Applications
Strong technical knowledge of Microsoft Windows Operating Systems
Strong technical knowledge of Microsoft Office document creation and recovery
Familiarity with automation languages such as VB, PowerShell, Python, JavaScript, and JSON a plus
Comfortable working with SQL Query Language to query and manage SQL databases
Strong knowledge and experience working with document management systems, document comparison/metadata applications, and legal macro packages
Strong knowledge and experience working in the registry and maintaining group policy
Knowledge of cybersecurity principles and practices, including threat detection, risk management, and data protection
Basic understanding of AI, its risks and implementation. Familiarity with Copilot for M365 a plus
Familiarity with tools like firewalls, VPN, intrusion detection systems, and encryption technologies
Familiarity with project management processes with an emphasis on managing projects, assessing priorities, and achieving solutions under deadline
Ability to take an assignment from inception to completion with minimal supervision or by following broad guidelines with a strong sense of ownership and accountability
Excellent oral and written communication skills and the ability to build effective internal and external client relationships
Proficiency in using collaboration tools such as Microsoft Teams
Education & Prior Experience
Bachelor's degree in computer science and/or Information Systems or equivalent experience
Minimum two years' experience in applications testing, configuration, deployment, administration, and support
A+, Net+, Microsoft Office User Specialist Certifications a plus
GT is an EEO employer with an inclusive workplace committed to merit-based consideration and review without regard to an individual's race, sex, or other protected characteristics and to the principles of non-discrimination on any protected basis.
$90k-110k yearly est. Auto-Apply 19d ago
STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845
State of Florida 4.3
Information technology professional job in Miami, FL
Working Title: STATE ATTORNEY'S OFFICE, 11TH CIRCUIT- IT SYSTEMS ADMINISTRATOR III - 21000845 Pay Plan: State Attorneys JAC 21000845 Salary: $50,437.12 TO $94,034.88
Total Compensation Estimator Tool
OFFICE OF THE STATE ATTORNEY KATHERINE FERNANDEZ RUNDLE
ELEVENTH JUDICIAL CIRCUIT STATE ATTORNEY
INTEROFFICE MEMORANDUM
TO: EXTERNAL CANDIDATE
FROM: PRIMROSE LAURIENT
Senior HR Administrator
DATE: October 24, 2025
RE: POSITION AVAILABLE
Computer Programmer - Information Systems
Location: E.R. Graham Building
1350 Northwest 12 Avenue
Miami, Florida 33136
Position Overview:
The InformationTechnology Specialist III is a computer programmer position which consists of specialties involving research, programming, analysis and improvement of workflow processes, statistical reporting "dashboards" and database maintenance. This position is exempt from the Fair Labor Standards Act (FLSA). The work schedule for this position is: 8:00 a.m. to 4:30 p.m.
The Job Responsibilities are:
* Developing and designing business management applications
* Developing, designing, and maintaining websites
* Developing and maintaining the SQL Server
* Creating statistical reports and business intelligence dashboard
* Performing other related duties as assigned
The Minimum requirements are:
* Two (2) years of experience in computer operations, systems analysis or programming
* Working Knowledge of Microsoft Visual Studio (ASP.Net, Windows Forms, etc.)
* Working knowledge of the development of business applications utilizing SQL databases
The Preferred Qualifications and Skills are:
* Associate of Science Degree in Computer Technology
* Proficiency with the C#, VB.Net and XML programming languages
* Proficiency with managing and maintaining Microsoft SQL Server (2012 or higher)
* Proficient with Microsoft PowerBi and SSRS.
* Proficiency developing web services, SOAP, XML
* Experience researching, analyzing, and identifying cost effective automated solutions and software to improve organizational efficiencies
* Familiarity with any version of Microsoft Access / VBA
Specific Skills and Characteristics:
The Successful Candidate must be able to:
* Possess and demonstrate significant knowledge of computer programming
* Possess and demonstrate excellent written and oral communication skills
* Be detail-oriented, identify, analyze and solve problems independently and effectively under pressure to meet stringent deadlines
* Manage multiple priorities simultaneously
* Be team oriented
* Be adaptable to change
* Work effectively with all levels of staff and outside agencies
Yearly Salary Range: $50,437.12 to $94,034.88 (Salary to commensurate with experience)
To apply for this position, please complete and submit an application, and updated resume to: ********************. Applications can be downloaded from our website at: *****************
The State Attorney's Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by applicants is subject to verification and background investigation. False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.
Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position
Internal and External Candidates will be considered
Equal Employment Opportunity/Affirmative Action Employer
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS at ************** on how your current benefits may be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirement.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$50.4k-94k yearly Easy Apply 60d+ ago
IT Systems Administration Job Training Program
Year Up United 3.8
Information technology professional job in Hollywood, FL
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, American Express, or JPMorgan Chase among many other leading organizations in the Miami area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Banking
- IT Support
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
PandoLogic. Category:General, Location:Hollywood, FL-33019
$38k-49k yearly est. 1d ago
IT Controls Testing and Regulatory Remediation Assurance Specialist
TD Bank 4.5
Information technology professional job in Fort Lauderdale, FL
Mount Laurel, New Jersey, United States of America **Hours:** 40 **Pay Details:** $87,000 - $151,000 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Technology Solutions
**Job Description:**
We are seeking an experienced IT Risk and Cybersecurity Regulatory Remediation Assurance Specialist to join our team. The successful candidate will have a strong background in IT Audit, regulatory assurance testing, and control effectiveness testing. You will be responsible for ensuring our organization's adherence to regulatory requirements, identifying potential risks, and ensuring controls are effective in mitigating risk.
**Depth & Scope:**
+ Performs Regulatory Assurance and Quality Control reviews of U.S. technology remediation activities and management toll gates, including testing, following the Enterprise Process set forth by the Control Effectiveness Team-
+ Documents all Regulatory Assurance and Quality Control reviews plans and results for Sr. Management review.-
+ Engages with the QA Review & Challenge Coordination team to track and report on all upcoming and ongoing Regulatory Assurance and Quality Control reviews for regulatory remediation activities.
+ Detailed depth of knowledge in Access Management, Data Security, Infrastructure Security, Application Security, Resiliency, and/or Technology Operations
+ Acts as a lead expert resource in technology controls / information security for project teams, the business / organization and/or outside vendors
+ Has advanced knowledge of organization, technology controls / security/ risk issues
**Education & Experience:**
+ Bachelor's degree preferred
+ Information security certification / accreditation an asset
+ 7+ years of relevant experience
+ Expert knowledge of IT security and risk disciplines and practices
**Preferred Qualification :**
+ Proven experience in cybersecurity regulatory remediation assurance, control testing and IT risk management and GRC.
+ In-depth knowledge of relevant regulatory requirements and industry standards.
+ Strong analytical and problem-solving skills.
+ Excellent communication and collaboration abilities.
+ Regulatory examination and remediation experience
+ Audit and Control Testing experience
+ Participates on complex, comprehensive or large projects and initiatives
**Onsite Hybrid Only** : Mount Laurel, NJ; Charlotte, NC; Fort Lauderdale, FL
\#TDCyberSecurity #Hybrid
Onsite Hybrid only at these locations : Charlotte, NC Mount Laurel, NJ or Fort Lauderdale, FL
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel - Occasional
+ International Travel - Never
+ Performing sedentary work - Continuous
+ Performing multiple tasks - Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds - Occasional
+ Sitting - Continuous
+ Standing - Occasional
+ Walking - Occasional
+ Moving safely in confined spaces - Occasional
+ Lifting/Carrying (under 25 lbs.) - Occasional
+ Lifting/Carrying (over 25 lbs.) - Never
+ Squatting - Occasional
+ Bending - Occasional
+ Kneeling - Never
+ Crawling - Never
+ Climbing - Never
+ Reaching overhead - Never
+ Reaching forward - Occasional
+ Pushing - Never
+ Pulling - Never
+ Twisting - Never
+ Concentrating for long periods of time - Continuous
+ Applying common sense to deal with problems involving standardized situations - Continuous
+ Reading, writing and comprehending instructions - Continuous
+ Adding, subtracting, multiplying and dividing - Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (***************************************
**Additional Information:**
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
**Interview Process**
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at *************** . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
$87k-151k yearly 41d ago
Network Support and Security Technician
Florida National University-Main Campus 3.7
Information technology professional job in Miami, FL
Network Support and Security Technician Reports To: System Administrator, IT Director Classification: Non-Exempt WC Code: 8868 Fifth Level Administrator Major Responsibilities: It is the responsibility of the Network Security Technician to safeguard our university's Network infrastructure and digital assets, ensuring the confidentiality, integrity, and availability of information systems. This role focuses on supporting network and security infrastructure, responding to technical issues, and helping staff with IT needs. This position involves monitoring, analyzing, and responding to security incidents, The IT office also provides training to staff in the use of different software and networking.
Key Responsibilities:
* Communication Management: Respond promptly to daily communications via email and voicemail, addressing inquiries promptly and professionally.
* Policy Adherence and Ethical Compliance: Ensure strict adherence to the University's mission, policies, procedures, ethical standards, compliance with data protection regulations and pertinent legal regulations in all aspects of admission activities.
* University Engagement: Participate in Commencement Exercises, new student orientation, university events, committees, self-studies, and University Commencement Ceremonies.
* Special Projects: Execute special projects assigned by the President or supervisor.
* Compliance Adherence: Ensure compliance with Title IX of the Education Amendments Act of 1972, as well as FNU Policies, Procedures, Rules and Regulation, the FNU Code of Ethics, Family Educational Rights and Privacy Act (FERPA), FloridaInformation Protection Act of 2014 (FIPA), the EU General Data Protection Regulation (GDPR), and all other applicable federal, state, and local laws, rules, and regulations.
* Assigned Duties: Undertake other assigned duties as required.
Position Responsibilities:
* Assist staff with basic training in computer software or network use, as directed.
* Respond promptly to requests from faculty, administration, or campus deans regarding hardware or software issues, escalating complex problems as needed.
* Support the IT department operations and routine maintenance.
* Document and report security incidents; assist in assessing their impact under supervision.
* Monitor security alerts and respond to incidents within the Azure environment, escalating threats to Systems Administrators.
* Assist with the installation and maintenance of security software, such as firewalls, antivirus, and encryption tools.
* Conduct periodic vulnerability scans and patches.
* Follow instructions from IT system administrators regarding access privileges and security controls.
* Stay informed about basic security trends and participate in required training.
* Conduct periodic audits of managed systems and help review network security settings.
* Help secure Azure resources (VMs, databases, storage) by following established procedures.
* Support the use and monitoring of Azure Sentinel and other security tools as directed.
* Work with the IT team on security projects and daily operations.
* Apply operating system and software updates to staff workstations.
* Monitor and investigate system backups failures.
* Coordinate with vendors for equipment replacement or support.
* Support workstation setup, software testing, and remote assistance.
* Monitor and investigate network security systems and resolve issues.
* Document incidents and resolutions for routine technical issues.
* Monitor and promptly respond to security incidents within our Azure environment, investigating and containing threats.
* Manage Azure Sentinel, our cloud-native SIEM solution.
* Maintain servers, routers, switches, LAN, WAN, Internet security, remote communications, and user accounts.
* Provide user assistance with the proper and efficient use of their systems
* Keep staff workstations up to date with OS patches, drivers, and software updates
* Work with vendors on behalf of users and for replacement equipment
* Ensure compliance with university policies and relevant regulations, conducting regular security audits and assessments.
* Provide technical support and training to staff on cybersecurity best practices.
Requirements:
* Four-year university degree in CIS/MIS/CS/IS and/or 3+ years equivalent work experience in an IT Network Support role
* Familiarity with Azure services (such as Azure AD, Azure Firewall)
* Experience with network security tools such as firewalls, antivirus software, and basic intrusion detection systems.
* Understanding of VPNs, LAN/WAN networking, and basic patch management.
* Knowledge of fundamental system security concepts (e.g., firewall rules, data backup and recovery).
* Familiarity with Windows and Mac operating systems; ability to provide desktop support.
* Experience working with Microsoft/Windows products (such as Office 365, DNS, DHCP, Windows Server environments).
* Experience with setup and maintenance of network devices (switches, routers, firewalls).
* Ability to follow established procedures for asset management and patch management.
* Understanding of Active Directory and security best practices.
* Strong communication and teamwork skills; able to follow instructions and escalate issues as needed.
* Commitment to maintaining confidentiality and privacy of information and records.
* Willingness to work flexible hours, including occasional weekends or after-hours support.
* Entry-level certifications such as CompTIA Network+ or Security+ are preferred but not required.
* Experience working with Windows / Mac OSX desktop.
* Experience working on infrastructure configurations, i.e. switches, routers, firewalls and low-voltage cable
* Experience working with Asset/Image Management and patch management solution
* Microsoft Active Directory and Security best practices.
* Must be a flexible and reliable team player
* Possess the uncompromised ability to protect the confidentiality/privacy of others and company documents and records.
* Strong communication skills: must be comfortable with engaging in a variety of different communicative modes; verbal, non-verbal, and written with different levels of management
* Must have a strong command of reasoned, measured decision-making processes based upon analyzing the pros and cons of each potential decision to be made.
* Must be able to work weekends and after hours whenever needed
License/Certification:
* Azure: Azure Security Engineer Associate, Azure Administrator (Preferred)
* CompTIA Security+,
* LAN/Networking: 2 years (Required)
* Active Directory: 2 years (Required)
* CompTIA Network+ 3 years (Required)
Job Type
Full-time
$39k-46k yearly est. 12d ago
IT Support Technician
Wheelhouse It 3.6
Information technology professional job in Fort Lauderdale, FL
At WheelHouse IT, we believe in providing the best support to our clients and growing with the business. We are currently seeking a Support Technician to provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations. This position is located at our Fort Lauderdale headquarters, and the compensation range is $16-19/hour, depending on experience level.
As a Support Technician, you will report to the Support Desk Manager and work as part of a team that is committed to the future of the organization. You will perform a wide variety of IT support, ranging from desktop and peripheral support to server and network issues. You will work directly with clients and internal staff of all technical levels and be driven to provide only the best customer service and support.
Requirements:
1+ years of experience in supporting network connectivity and networking equipment for LAN/WAN topologies, Microsoft Products (i.e. Office 365, Windows OS's), Microsoft Active Directory administration, and internet-related technologies, including registrars, SSL, and hosting providers
Technical certifications or training equivalent to A+ and Network+ preferred
Prior experience in an MSP or support environment highly desirable
Familiarity with server hardware and related technologies such as RAID, iLO, DRAC, bare metal restores, and backup methods considered a plus
Experience with LabTech or similar RMM and ConnectWise or similar PSA software desirable
Strong work ethic, attention to detail, problem-solving skills, and ability to work well with others
Local candidates only
Our benefits package includes medical, dental, and vision insurance, short-term and long-term disability insurance, life insurance, 401K with company match, flexible work from home options, paid vacation, a company-sponsored cell phone, performance-based bonuses, training, and other perks that make this a great place to work, learn, and grow. We also have Friday Happy Hours and quarterly major company events to promote team bonding.
Responsibilities:
Provide remote and on-site support for PCs, networking equipment, servers, and desktop software for small, medium-sized, and enterprise organizations
Work directly with clients and internal staff of varying technical abilities
Contribute to the maintenance and enhancement of internal systems and customer-facing hosted and cloud environments
Participate in projects when needed
Contribute to improving the IT environment and providing exceptional customer service and support
Prior experience in an MSP or support environment, server hardware and related tech, LabTech or similar RMM experience, and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need apply.
If you are up for the challenge, ready to step up to opportunities, and driven to improve yourself and the environment, we want you to be a part of our exciting, fast-paced, and dynamic team!
$16-19 hourly Auto-Apply 6d ago
IT Network Administrator
Chenmed
Information technology professional job in Miami, FL
**We're unique. You should be, too.** We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Network Administrator plays a critical role in maintaining enterprise-wide network infrastructure by managing the health and performance of all network devices, hardware, and software systems across our data facilities. This position provides expert Tier 3 technical support while taking on additional operational responsibilities as needed, and serves as a key contributor to the IT Networking team through close collaboration with engineering colleagues to implement established processes, develop new operational standards, and ensure optimal network performance throughout the organization.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
+ Performs initial network troubleshooting and triages tickets; including remote access of datacenter servers, network routers, etc.
+ Manages enterprise monitoring tools, such as SolarWinds Orion, including the evaluation, creation and updating of monitors and alerts; and responds to all alerts and notifications.
+ Manages and maintains network devices, wired and wireless, at all offices.
+ Installs, maintains, and troubleshoots data facilities (MDFs and IDFs) at remote sites and within the corporate data center.
+ Assists with workstation, printer, IoT, and MIoT, network installation as needed.
+ Coordinates with peers and team leaders, engineering staff and customers to communicate incident status and direct dispatch and logistics of technicians, spares, and replacement equipment.
+ Prioritizes incidents and requests to facilitate quick resolutions and minimal disruption of business operations.
+ Appropriately and accurately documents work performed and communicates with stakeholders via email and the service management platform.
+ Creates and maintains standard operating procedures and knowledge bases.
+ Participate in the IT Operations on-call support rotation.
+ Ensures that a remarkable level of customer service is provided at all times.
+ Performs other duties as assigned and modified at manager's discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
+ Technical understanding of network design and setup
+ Understanding of client/server and web applications
+ Basic understanding of scripting and automation
+ Knowledge of firewalls, switches, wireless access points
+ High level of conceptualization, analytical, logic, technical, troubleshooting and reasoning skills
+ Excellent phone and communication skills
+ Strong interpersonal skills
+ Ability to work independently as well as, in a team environment
+ Ability to multi-task and prioritize issues. Ability and willingness to quickly adjust priorities as business needs shift
+ Ability to document all activities and instructions
+ Ability to work with all end user skill levels
+ Skilled in Microsoft Office Suite products including Word, Excel, PowerPoint, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software
+ Ability and willingness to travel locally, regionally, and nationwide up to 10% of the time
+ Spoken and written fluency in English
+ This job requires use and exercise of independent judgment
**EDUCATION AND EXPERIENCE CRITERIA:**
+ AA/AS degree in an InformationTechnology related field **OR** additional experience above the minimum will be considered in lieu of the required education on a year-for-year basis required
+ A minimum of 3 years' experience working within a dedicated, multi-tier technical team required
+ A minimum of 2 years' experience providing technical support, either help desk or network support in a corporate environment preferred
+ At least one (1) entry level certification (Network+, CCENT, etc.) or higher required
+ Experience using a service desk platform (ITSM or trouble ticket system)
+ Experience configuring routers and/or switches via a CLI or terminal interface
+ Experience managing data facilities and familiarity with their design
**PAY RANGE:**
$68,346 - $97,636 Salary
**EMPLOYEE BENEFITS**
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE (**************************************************
Current Contingent Worker please see job aid HERE to apply
\#LI-Onsite
$68.3k-97.6k yearly 60d+ ago
IT Change, Problem & CMDB Specialist
Bhg Financial
Information technology professional job in Davie, FL
Are you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you. In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.
Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.
Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.
From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.
Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need
Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies.
Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards.
Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded.
Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB.
Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented.
Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB.
Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets.
Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated.
Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference.
Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated.
Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership.
Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams.
Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB.
Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures.
Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests.
Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems.
Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues.
Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly.
Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations.
Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed.
What You'll Need
Bachelor's degree in InformationTechnology, Business Administration, or a related field (or equivalent experience).
3+ years in change management, incident/problem management, or CMDB management.
Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking.
Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management.
Experience attending CAB meetings and managing change approvals.
Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions.
Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle.
Excellent data management, communication, and problem-solving skills.
Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration.
Attention to detail with a focus on ensuring data integrity across the IT environment.
ITIL Foundation or higher-level ITIL certifications, preferred.
Jira Service Management certifications (Admin or Specialist level), preferred.
Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred.
Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs.
Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include:
•Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
$55k-83k yearly est. Auto-Apply 60d+ ago
IT Change, Problem & CMDB Specialist
BHG Financial
Information technology professional job in Davie, FL
Job DescriptionAre you ready to join a growing team that puts a premium on productivity and has an award-winning culture centered around transforming talented employees into effective business leaders? Then BHG Financial is the place for you.
In 2001, we started with an idea, an opportunity, and $25,000. Back then, our focus was strictly on serving those in the medical industry. With healthcare in our heritage, we soon expanded to serve high-earning professionals in many other industries, providing all with leading-edge financial solutions, including our extensive network of community banks.
Today, BHG Financial has firmly established its legacy as a leader in the financial services space. Founded on the philosophy of a better way to borrow, we are dedicated to helping accomplished professionals, small businesses, and institutions build upon their success through innovative financial solutions, a hassle-free process, and personalized concierge service.
Our relentless commitment to the success of our customers is part of what has made BHG Financial thrive. We take a 360-degree view of our customers to tailor the best solutions for their financial aspirations. Today's professionals have multiple sources of income, not just their paycheck. Therefore, it is essential to factor those in when making responsible lending decisions. Our continued focus on data, analytics, and proprietary modeling has enabled faster funding for our customers.
From business to personal loans to relationships with community banks, the country's top professionals and business owners rely on us for our exceptional financial solutions and concierge service to continue their success and legacy.
Who You AreThe IT Change, Problem & CMDB Specialist will be responsible for managing and maintaining the Configuration Management Database (CMDB), overseeing change management processes, and ensuring the efficient handling of incidents and problems across the IT environment. This role focuses on ensuring data integrity within the CMDB, effectively managing changes, and collaborating with incident and problem management teams to ensure all IT assets and configurations are accurately tracked and updated. The Specialist will play a key role in facilitating communication and follow-up during Root Cause Analysis (RCA) and CAB meetings to ensure alignment and continuous improvement.What You'll Need
Ensure the CMDB is kept up-to-date with accurate records of all IT assets, configurations, and dependencies.
Regularly audit CMDB data for accuracy, completeness, and compliance with internal standards.
Track and maintain configuration items (CIs) and their relationships to ensure that all relevant data is accurately recorded.
Support the Change Management process, ensuring all changes to IT services and assets are accurately reflected in the CMDB.
Participate in Change Advisory Board (CAB) meetings, reviewing, approving, and ensuring that changes are appropriately tracked and documented.
Collaborate with IT teams to ensure all changes are correctly communicated, implemented, and updated in the CMDB.
Act as the liaison for incident and problem management teams, ensuring proper communication and documentation of issues related to configuration items and assets.
Track and update CMDB entries as incidents and problems are resolved, ensuring that impacted configurations are appropriately updated.
Ensure the Root Cause Analysis (RCA) of problems is captured and associated with relevant configuration items in the CMDB for future reference.
Establish and maintain high standards for data quality and ensure that CMDB records are complete, accurate, and regularly updated.
Generate regular reports on CMDB data quality, discrepancies, and updates, and present findings to senior leadership.
Ensure the integration of change, problem, and asset data within the CMDB to improve visibility across IT teams.
Collaborate with IT teams (Infrastructure, Operations, Security, etc.) to ensure seamless integration of changes, incidents, and problems into the CMDB.
Provide ongoing support and training for staff in using the CMDB and following incident/problem management procedures.
Ensure proper communication channels are maintained for incident and problem updates, RCA findings, and change requests.
Follow up on the resolution of incidents and problems, ensuring that necessary updates are made in the CMDB and related systems.
Ensure that RCA findings are captured and documented, and that they lead to preventive actions for recurring issues.
Work with teams to implement corrective actions based on RCA results, tracking and updating the CMDB accordingly.
Ensure that changes, incidents, problems, and CMDB updates comply with internal IT policies, standards, and industry regulations.
Identify risks related to inaccurate or incomplete CMDB data and take corrective actions as needed.
What You'll Need
Bachelor's degree in InformationTechnology, Business Administration, or a related field (or equivalent experience).
3+ years in change management, incident/problem management, or CMDB management.
Experience with Jira Service Management and Jira Assets for managing incidents, changes, and asset tracking.
Familiarity with ITIL processes, particularly in Configuration Management, Incident Management, Problem Management, and Change Management.
Experience attending CAB meetings and managing change approvals.
Proven experience with Root Cause Analysis (RCA) and the follow-up of incident/problem resolutions.
Strong understanding of CMDB structure, configuration item (CI) relationships, and asset lifecycle.
Excellent data management, communication, and problem-solving skills.
Ability to collaborate with cross-functional teams to ensure change, problem, and CMDB integration.
Attention to detail with a focus on ensuring data integrity across the IT environment.
ITIL Foundation or higher-level ITIL certifications, preferred.
Jira Service Management certifications (Admin or Specialist level), preferred.
Certified Problem Manager (CPM) or Certified Asset Management Professional (CAMP), preferred.
Hybrid Flexibility with Core Office Presence: Expected to be in the office 5 days/week with potential for occasional remote work based on project needs.
Life at BHG FinancialAt BHG Financial, we work hard and aren't afraid to take risks. Since the beginning, our core values of PMA (positive mental attitude), team player, and loyalty have been the driving force behind every interaction we have between each other and our customers. We have a healthy respect for the daily grind, yet we value work/life balance. We believe that all employees should have the opportunity to lead and that good ideas can come from anyone. From the top down, our leaders are actively involved not only in strategic oversight and running the business, but also in the well-being and growth of all employees. We consider people our #1 asset, and help employees realize their full potential, set and exceed their goals, and explore new opportunities for personal and professional development.
Why You Should Join BHG FinancialWe strive to offer amenities, opportunities, events, and programming that support the interests of our teams, while furthering the culture that makes us Great Place to Work certified. Some of the benefits you can expect when you join BHG Financial include:
•Medical/Rx/Dental/Vision coverage for employees and their eligible family members•Competitive PTO and vacation policies•1 Friday off each month for Wellness Weekends•Company 401(k) plan with employer contributions after one year•Company-sponsored training and certification opportunities•Quarterly award ceremonies where top achievers are celebrated and receive additional bonuses•Ongoing volunteer opportunities to give back to the community through our BHG Cares program
If you're ready for a career where you can exercise your passions, be surrounded by co-workers who are relentlessly committed to service, and have a team-player mindset, apply today!
BHG Financial is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. BHG Financial is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$55k-83k yearly est. 13d ago
IT Database Specialist
Weshwam Executive Search
Information technology professional job in Miami, FL
GREAT company looking for a Full-time Database Specialist. Only Candidates with these specific qualifications need apply. This specific Database Specialist will build various types of litigation databases using ACCESS and SQL as well as industry-specific software. This specific Database Specialist will analyze databases and data from a quality control and accuracy standpoint and will work in-depth with a variety of technologies, including Summation, Concordance, Introspective, iConnect, Access and SQL... and internally developed custom applications.
Although, an ideal Candidate would have experience in all of these areas and programs... we realize that very few do. So a willingness to learn is essential.
A 4 year Degree is required and 3 years of professional experience is preferred, with litigation support experience a plus... and solid technical ability. & Must be willing to work extended hours as needed to complete priority projects.
Competitive salaries, full health, dental and vision benefits, flexible spending accounts, a pre-tax transportation reimbursement program and 401(k) plan with immediate eligibility.
Please respond back to "Chris" with a Word.doc copy of your resume and any additional information that directly relates to our consideration if you are interested in applying.
NO RELOCATION and NO SPONSORSHIP provided. LOCAL Candidates only, please.
$54k-82k yearly est. 60d+ ago
I.T Specialist
Crew Life at Sea
Information technology professional job in Miami, FL
As the IT Specialist, you will be responsible for managing and maintaining all aspects of our company's informationtechnology systems. You will work closely with our team to ensure that our systems are running smoothly and efficiently, and that our crew members onboard the cruise ship have the necessary tools and resources to perform their jobs effectively.
Key Responsibilities:
- Oversee the day-to-day operations of the informationtechnology systems onboard the cruise ship
- Troubleshoot and resolve any technical issues that arise
- Install, configure, and maintain hardware and software systems
- Monitor system performance and make recommendations for improvements
- Ensure data security and backup procedures are in place and functioning properly
- Train and support employees on the use of technology systems
- Stay up-to-date with emerging technologies and make recommendations for their implementation
- Manage relationships with external IT vendors and service providers
- Develop and maintain IT policies and procedures
- Assist with the development and implementation of new technology projects
Requirements:
- Bachelor's degree in Computer Science, InformationTechnology, or a related field
- 3+ years of experience in a similar IT role
- Strong knowledge of computer hardware, software, and networking systems
- Experience with Windows and Mac operating systems
- Familiarity with cloud-based systems and virtualization
- Excellent problem-solving and troubleshooting skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Proven ability to manage multiple projects and meet deadlines
- Experience in the maritime industry is a plus
Working Place: Miami, FL, United States
$54k-82k yearly est. 60d+ ago
IT Manager / Systems Administrator
Nexgen Technologies, LLC 4.1
Information technology professional job in Boca Raton, FL
NexGen Technologies is a technology company providing a subscription-based B2B collaboration and communication platform that significantly improves the productivity of distributed teams. We need an experienced systems administrator who ensures the reliability and security of our internal infrastructure and customer-facing platform.
Position Summary
Reporting directly to the CTO, the Senior IT Administrator will manage Microsoft 365, ZoHo, Atlassian, and other 3rd party accounts, implement and ensure security best practices, maintain service level agreements, build monitoring dashboards, and ensure operational excellence across our back-end operational and customer-facing technology platforms.
This is a hands-on, individual contributor role requiring both deep technical expertise and excellent communication and teamwork skills.
Key Responsibilities
Systems Administration & Security
Administer Microsoft 365 environment, including user management, licensing, email, security policies, and compliance configurations
Manage Microsoft Defender for Endpoint, Identity Protection, and Cloud App Security
Oversee Microsoft Entra ID (Azure AD) for identity and access management, SSO, and conditional access policies
Administer ZoHo suite, including CRM, Campaigns, WorkDrive, Billing, Vault, and user management
Administer CCaaS accounts, including Nobelbiz and 8x8
Maintain security posture and assist with SOC 2 and HIPAA compliance efforts
Endpoint Management
Configure and deploy Windows PCs and Mac devices for corporate use with appropriate security controls
Establish and maintain browser configuration standards for SaaS applications across Edge, Chrome, Firefox, and Safari
Troubleshoot hardware and software issues for remote team members
Service Desk & Support
Manage Jira Service Desk, including workflow configuration, automation, and SLA management
Provide technical support for internal systems and the NexGen Virtual Workplace platform
Support third-party integrations and web applications, including audio/video and browser-related issues.
Collaborate closely with operations and customer support teams on issue resolution
Participate in a rotating on-call schedule for after-hours support
Platform Support
Work within agile framework (Scrum/Kanban) for project delivery and issue tracking
Document processes, configurations, and troubleshooting procedures
Document solutions and maintain knowledge base articles.
Continuously improve automated support responses and results accuracy
Help build dashboards for systems monitoring
Qualifications
5+ years of experience in IT administration or systems engineering
Expert-level proficiency with Microsoft 365 administration (Exchange Online, SharePoint, Teams)
Hands-on experience with Microsoft 365 Defender and Entra ID (Azure AD)
Demonstrated expertise in Zoho CRM, Support, WorkDrive, Billing, and Vault administration
Proficiency with Jira Service Desk administration and workflow management
Strong experience configuring Windows and mac OS devices for enterprise use
Solid understanding of agile methodologies (Scrum, Kanban)
Excellent troubleshooting and problem-solving skills
Strong written and verbal communication skills for technical and non-technical audiences
Self-directed work style with ability to manage priorities in a fast-paced startup environment
Bachelor's degree in informationtechnology, Computer Science, or a related field.
Preferred
Experience supporting AWS-based SaaS platforms
Familiarity with SOC 2 and/or HIPAA compliance requirements
Experience with infrastructure-as-code or automation tools (PowerShell, Azure CLI, etc.)
Background in identity management and SSO implementations
Prior startup or small team experience
Work Environment
Hybrid position
Must be physically located in the South Florida region
Participation in a rotating on-call schedule is required
Collaborative work with operations, customer support, and engineering teams
Who You Are
A collaborative team player who thrives in demanding, dynamic environments. You balance technical precision with practical problem-solving, communicate clearly with both technical and non-technical stakeholders, and take ownership of systems to ensure reliability and optimal performance.
Compensation & Benefits
Salary commensurate with experience. Benefits package details provided during the interview process.
Equal Opportunity Employer
$93k-123k yearly est. 20d ago
Junior Systems Administrator
3Me Consulting
Information technology professional job in Hialeah, FL
One of our clients located in Hialeah, FL is searching for a Junior Systems Administrator. The Junior Systems Administrator will be responsible for providing technical assistance and support related to computer systems, provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
PRIMARY RESPONSIBILITIES
Provide technical assistance and support for incoming phone calls and help desk e-mails, assuring appropriate and timely response to these requests.
Install and configure operating systems and other software and routinely test installed software for glitch detection and other issues
Configure and install infrastructure devices to include routers, switches and WiFi devices.
Follow up with customers to ensure issue has been resolved.
Monitor existing systems to ensure structural integrity
Oversee the development and installation of new hardware and software
Provide technical direction to User Base
Implement security systems and redundant backups to maintain data safety
Maintain Access Control Lists
Install hardware and software tools and applying security measures to infrastructure devices.
Make changes, upgrades and patches to infrastructure devices
Develop and complete actions in system specifications, technical and logistical requirements and other disciplines
Create and maintain technical documentation to insure efficient planning and execution
Manage and document system configuration
Qualifications
Minimum Associate degree or related field
Must have these certifications: A+, N+, CCNA
Experience working with the Microsoft Windows PC platform and network experience
Written/Verbal communication proficiency in the English language
Some experience in the following is preferred: Active Directory, Exchange 2010 or Exchange 2013, Microsoft
Office Suite, Terminal Servers
Additional Information
All your information will be kept confidential according to EEO guidelines.
$54k-62k yearly est. 13h ago
Senior IT Coordinator- Team Lead ( Fort Lauderdale)
Pkfod Careers
Information technology professional job in Fort Lauderdale, FL
About PKF O'Connor Davies
PKF O'Connor Davies is a top-ranked accounting, tax, and advisory firm with offices across the U.S. and internationally through our PKF global network. For over a century, we have built our reputation on deep industry expertise, a personalized approach, and a commitment to delivering real value to our clients.
Our mission is to provide exceptional service while fostering long-term relationships built on trust and integrity. We serve a diverse client base across industries and sectors, helping organizations and individuals navigate complex challenges with confidence.
At PKF O'Connor Davies, culture is at the heart of who we are. We believe our team members are our greatest asset, and we invest in their growth and success through mentorship, professional development, and continuous learning opportunities. Our goal is to foster a collaborative environment where diverse perspectives are valued, innovation is encouraged, and team members can make an impact. We are also committed to supporting work-life balance, offering flexibility and resources to help our team members grow their careers while maintaining fulfilling personal lives.
If you are looking for a career where you can grow, contribute, and be part of a firm that values both excellence and community, PKF O'Connor Davies is the place for you!
Locations: Fort Laurderdale, FL
The Senior Coordinator's role will help drive our IT department to function more efficiently and effectively with the goal of maximizing end user satisfaction. This includes overseeing the support of IT related operations in the firm's Ft. Lauderdale, Florida office. Flexible working options available.
Essential Duties:
IT point of contact and escalation point for IT needs associated with the Ft. Lauderdale office (approximately 50 end users).
Asset Management of Ft. Lauderdale office equipment (procure, configure, provisioning, tracking, disposal).
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware and associated documentation.
Handle business-critical IT tasks and systems administration.
Escalation point for IT service desk issue resolution, provide first contact support of incoming requests when required based on the volume of overall service desk requests.
Monitor progress of open service desk tickets, prioritizing tickets generated by members of the Ft. Lauderdale office to ensure they are assigned and addressed within SLA.
Ability to work directly with vendor support to resolve issues when required.
Communicate announcements as required for maintenance windows, unplanned outages and application deployments.
Contribute to technician knowledgebase as needed.
Build rapport with, and elicit IT related business needs from, business staff and service desk customers and recommend relative prioritization of requests based on business impact/need.
Assist in planning and executing office-specific and firm wide maintenance activities (Windows server security and operating system updates, application, and infrastructure upgrades, etc).
Research and evaluate emerging technologies, hardware, and software.
Own and lead projects, solutions, and key responsibilities within a larger business initiative.
Provide suggestions/recommendations for continuous improvement, lead the implementation of approved recommendations.
Escalate incidents with accurate documentation to suitable senior manager/director, when required.
Oversee development and dissemination of help sheets, user guides, and FAQ lists for end users.
Ability to work overtime (weekday and/or weekend) and scheduled on-call support rotations during peak seasons.
Qualifications:
Bachelor's degree from an accredited college/university is required. Degree with IT related discipline strongly preferred.
Minimum of 5 years IT experience, experience working in an onshore/offshore model preferred.
Demonstrated leadership skills.
Strong written, oral communication skills and documentation skills.
Strong interpersonal skills, with a focus on rapport building and active listening skills.
Strong organizational skills and attention to detail.
Service management - experience managing end user expectations and end user satisfaction.
Ability to work as part of a global team and independently with remote supervision and support.
Experience that is preferred but not essential:
Experience in an IT role with an Accounting/Advisory firm.
Industry certifications.
Workstation imaging and distribution, configuring/moving desktop equipment.
Demonstrated expertise in the Active Directory management and security.
Demonstrated expertise in Microsoft Endpoint Manager tools (InTune, Config. Mgr, Autopilot) and expertise in configuring and managing conditional access rules.
Experience with security monitoring processes and tools (e.g. SentinelOne or Carbon Black EDR, Mimecast, PhishER, KnowBe4, Thycotic/Delinea or Varonis Privileged Access Management).
Hands-on Azure Virtual Desktop (AVD) environment, or equivalent setup and administration.
Application support experience with Document Management Systems (e.g. iChannel, Wolters Kluwer CCH Axcess Document) and Tax and Audit software (Wolters Kluwer CCH ProSystem fx/Axcess Tax and ProSystem fx Engagement, BNA Suite, Yearli, QuickBooks).
Experience with MS Exchange/O365/MS Teams/Sharepoint administration.
Experience with user and device monitoring/management and diagnostic utilities (e.g. InTune MDM, MS Authenticator MFA, BitLocker).
Experience with PowerShell and/or automation tools (e.g. MS Flow).
Experience with network and server management tools (e.g. Pulseway, LogicMonitor).
Familiarity with the fundamental principles of ITIL.
Deploying pre-packaged software using distribution tools and processes as requested by end users.
Compensation & Benefits:
Actual compensation will be dependent upon the specific role, office location as well as the individual's qualifications, experience, skills, and certifications.
At PKFOD, we value our team members and are committed to their success and well-being. As part of our comprehensive benefits and compensation package, we offer:
Medical, Dental, and Vision plans
Basic Life, AD&D, and Voluntary Life Insurance
401(k) plan and Profit-Sharing program
Flexible Spending & Health Saving accounts
Employee Assistance, Wellness, and Work-life programs
Commuter & Parking benefits programs
Inclusive Parental Leave Benefits
Generous Paid Time Off (PTO)
Paid Firm Holidays
Community & Volunteering programs
Recognition & Rewards programs
Training & Certification programs
Discretionary Performance Bonus
*Eligibility for benefits is determined based on position, hours worked, and other criteria. Specific details will be provided during the hiring process.
We are interested in all qualified candidates who are currently authorized to work in the United States. However, we are not able to sponsor work visas.
PKFOD is an equal opportunity employer. The Firm is committed to providing equal employment opportunity to all persons in connection with hiring, assignment, promotion, compensation or other conditions of the employment relationship regardless of race, color, age, sex, marital status, disability, pregnancy, citizenship, philosophy/religion, national origin, sexual orientation, gender identity, military or veteran status, political affiliation or belief, or any other status protected by federal, state or local law.
To all staffing agencies:
PKF O'Connor Davies Advisory, LLP (“PKFOD”) will not be utilizing agencies to staff this position. Please do not forward resumes to PKFOD partners and/or employees at any of our locations regarding this position. Any recruiter who would like to partner with PKFOD on other positions must have an updated contractual agreement with PKFOD through the Director of Talent Acquisition. Please be reminded, PKFOD is not responsible for any fees related to unsolicited resumes. All unsolicited resumes will become the property of PKFOD.
#LI-LC1
#LI-Hybrid
$85k-117k yearly est. 60d+ ago
Learn more about information technology professional jobs
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The average information technology professional in Deerfield Beach, FL earns between $34,000 and $82,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Deerfield Beach, FL
$53,000
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