Information technology professional jobs in Edina, MN - 946 jobs
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IT Solution Analyst
Kellymitchell Group 4.5
Information technology professional job in Minneapolis, MN
Our client is seeking an IT Solution Analyst to join their team! This position is located in Minneapolis, MN; Golden, CO; or Denver, CO.
Conduct functional and technical analysis across edge systems utilizing synchronous, asynchronous, and batch integration patterns
Identify and define interface patterns including publish/subscribe, scheduling, file transfer, request/response, and system orchestration
Map upstream and downstream dependencies and support integration design for all edge systems impacted by CIS transformation
Lead sequencing, testing readiness, and integration design reviews
Drive platform and environment engineering across transformation lifecycle phases, including staging, automation, monitoring, and migration
Design and implement infrastructure provisioning processes, automation pipelines, and shared platform services independently
Partner with architects and technical leads to design and optimize cross-platform integration and compliance solutions
Diagnose complex infrastructure and application issues and drive resolution across test, QA, and non-production environments
Lead conversion, migration, and performance tuning efforts across multiple environments during critical program milestones
Ensure cybersecurity and regulatory controls are implemented appropriately and recommend remediation actions as needed
Maintain and enhance environment documentation, engineering standards, and reusable architecture patterns
Desired Skills/Experience:
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
7+ years of experience in platform engineering, DevOps, infrastructure, or a related technical domain
Demonstrated ability to independently solve complex engineering and integration challenges
Proven experience designing scalable, secure, and resilient environments
Strong cross-functional communication and collaboration skills
Hands-on experience with SAP technologies, including SAP IS-U, with strong integration development capabilities
Experience working with SAP Business Technology Platform (BTP) and modern integration architectures
Deep understanding of edge applications and complex system landscapes, with strong systems analysis skills
Ability to navigate and coordinate across multiple subject matter experts and integration partners
Experience supporting or delivering large-scale CIS or ERP transformation programs
Background in the utilities or energy sector
Familiarity with SAP RISE environments and modern SAP landscape transformations
Experience mapping and integrating large application portfolios (50+ systems)
Benefits:
Medical, Dental, & Vision Insurance Plans
Employee-Owned Profit Sharing (ESOP)
401K offered
The approximate pay range for this position is between $80.00 and $90.00. Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
$80-90 hourly 2d ago
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Help Desk Technician
Premium Waters Inc. 4.3
Information technology professional job in Minneapolis, MN
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly Auto-Apply 18d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in River Falls, WI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$62k-83k yearly est. 19d ago
IT Helpdesk Technician
Bernatello's Foods 4.0
Information technology professional job in Maple Lake, MN
Job Responsibilities
Help Desk Support and Management
Provides timely and professional technical support via phone, email, ticketing system, and in-person for desktop, laptop, mobile devices, and peripherals.
Manages and supports Microsoft Intune for device enrollment, configuration, application deployment, compliance policies, and mobile device management (MDM).
Offers hands-on support for handheld/mobile devices, Android and iOS (smartphones, tablets, scanners, etc.), including setup, troubleshooting, and OS/app updates.
Diagnoses and resolves hardware, software, network, and printer issues.
Assists with user account management in Active Directory, Office 365, and other enterprise systems.
Document incidents, resolutions, and procedures in the ticketing system.
Participate in an on-call for after-hours support.
Collaborate with senior IT staff on projects, system upgrades, and process improvements.
Maintain inventory of IT equipment and software licenses.
$43k-72k yearly est. 7d ago
Technical Support Specialist/Customer Service
Collabera 4.5
Information technology professional job in Golden Valley, MN
Collabera Inc (Staffing Firm).
We are based out of Morristown, NJ and we have been providing contingent labor to our clients for last 25 years. In 2015 we placed more than 6,000 contractors across select 100+ clients that we service. End client for this project is a large legal organization with operations in more than 100 countries and has more than 50,000 employees around the world. For eight consecutive years, Fortune has named this company as World's ‘Most Admired Companies to work for'.
Job Description
Job Title : Technical Support Specialist/Customer Service
Location : 1985 Douglas Drive Golden Valley MN USA 55422
Duration : 6 months (high chances of extension)
Position summary:
The Customer Care Associate is responsible for ensuring all customer needs and expectations are met. This position is critical to the growth of business for client and the individual filling this role must go above and beyond to help differentiate client from its competition.
Tasks and responsibilities:
• Respond to inbound customer calls and email regarding order inquiry as to ship dates, problems, order changes, repairs and RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing, Regional Sales Managers, Product Managers, etc., to resolve customer issues
• Web Ordering: Respond to customer questions; and identify opportunities for system / process enhancements
• Understand SAP's functionality and be able to maneuver through the system efficiently
• Champion's process improvements: looks for ways to improve CC processes and functionality, ensuring they are in line to fulfill customer expectations
• Order Management expectations: manage orders throughout each day by working with Planners, Demand Management, and the Distribution Centers to make sure orders ship per customer requirements. Some of these tasks include:
o Managing offsite inventory
o Planning/managing orders required for production lines
o Placing purchase orders with suppliers
o Perform manual shipping/invoicing transactions within SAP
o Understanding and enforcing software license agreements as well as enforcing legal restrictions.
o Access & maintain Customer Portals for demand, forecast, order fulfillment and status for many of our Strategic OEM customers
• Relationship Management: to build and maintain strong business relationship with all customers
Qualifications
Basic Qualifications:
• High school diploma or GED
• Minimum of 1-2 years of customer service experience in an inbound call center
• 6 months of SAP experience within the past 5 years
• Proficient skills in MS Word, Excel and Outlook
Additional Qualifications:
• BS in Business, or related degree preferred
Additional Information
To get further details or to apply, please contact:
Ujjwal Mane
****************************
************
$67k-90k yearly est. Easy Apply 60d+ ago
Technical Support Specialist
Artech Information System 4.8
Information technology professional job in Golden Valley, MN
Artech Information Systems is the #1 Largest Women-Owned IT Staffing Company in the U.S. and an employer of choice for over 7,500 consultants. We recruit world-class talent for IT, engineering, and other professional jobs at 70+ Fortune and Global 500 companies coast-to-coast across the U.S., India, and China. We are one of the fastest-growing companies in the US.
At the forefront of the staffing industry, Artech is a minority and women-owned business enterprise (MWBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources.
Job Description:
The Specialist Tech Support Associate is responsible for providing error free technical support resolutions as well as accurate, timely referral information to our customers on our Contractor/Distributor support line.
They are expected to gather information and utilize web and product spec materials to guide customers through a Client product.
This position is critical to the growth of business for Client and the individual filling this role must go above and beyond to help differentiate Client from its competition.
Tasks and Responsibilities:
Customer Support - Able to promptly answer support related email, phone calls and other electronic communications. Knowledge and experience of customer service practices.
Problem Solving - Diagnose and resolve technical hardware and software issues.
Applications Knowledge - Stay current with system information, changes and updates. Experience in the use of personal computer hardware and software in a corporate network environment, MS Office Suite experience is a plus.
Change Agent - Look for ways to improve support processes. Drive initiation and follow through to implementation.
Qualifications
Basic Qualifications:
High school diploma
Minimal call center experience
Minimum 2 year technical experience and/or technical degree
Additional Qualifications:
Technical or bachelor's degree preferred
Electrical degree or experience preferred
IT Knowledge
HVAC experience
Experience troubleshooting Internet Service Provider equipment
Wireless Networking experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
$44k-74k yearly est. 60d+ ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Minneapolis, MN
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$36k-61k yearly est. 7d ago
Computer Field Tech Position-Roseville MN
BC Tech Pro 4.2
Information technology professional job in Saint Paul, MN
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
IT Audit Specialist
Legence
Information technology professional job in Minneapolis, MN
IT Audit Specialist - ITGC, SOC 2 & SOX Compliance Minneapolis: Houston: Louisville: Employment Type: Full-TimeRemote/Hybrid Options: Hybrid Role Salary Range: $120k-$150k, depending on experience About the Role We are seeking a highly skilled IT Audit Specialist to lead IT General Controls (ITGC) audits in support of SOC 2 and SOX compliance. This role is critical to ensuring the integrity, reliability, and security of our IT systems and processes. The ideal candidate will bring deep experience in ITGC audits, tool selection, continuous improvement, and cross-functional project management.
Key Responsibilities
Lead the planning, execution, and reporting of ITGC audit controls as necessary to support audit activities. (e.g. SOC 2, SOX)
Manage audit readiness and coordination with external auditors and internal stakeholders.
Evaluate and enhance ITGC frameworks across infrastructure, applications, and data environments.
Drive continuous improvement initiatives to strengthen control environments and reduce audit findings.
Identify process and technology improvements to support ITGC monitoring, evidence collection, and automation.
Collaborate with IT, Security, and Compliance teams to ensure alignment with regulatory requirements.
Track and report on remediation efforts and control maturity.
Communicate audit results, risks, and recommendations clearly to technical and executive audiences.
Stay current on regulatory changes, audit trends, and emerging technologies.
Qualifications
Bachelor's degree in Information Systems, Accounting, or related field.
5+ years of experience managing ITGC audits, preferably in SOC 2 and SOX environments.
Strong understanding of IT control frameworks (e.g., COBIT, NIST, ISO 27001).
Proven experience with audit tool selection and implementation.
Excellent project management and stakeholder communication skills.
Professional certifications such as CISA, CISSP, or CRISC are strongly preferred.
Preferred Experience
Familiarity with cloud platforms (AWS, Azure, GCP).
Experience with GRC platforms and audit automation tools.
Background in enterprise environments with complex IT landscapes.
Prior experience managing or leading audit activities
We are unable to provide immigration sponsorship for this position.
#LI-JS1 #LI-Hybrid
$120k-150k yearly 31d ago
IT Deployment Specialist - Building Automation Software
Johnson Controls Holding Company, Inc. 4.4
Information technology professional job in Plymouth, MN
Be part of the future!
We are one team, dedicated to working collaboratively to create purposeful solutions that propel the world forward. We hope you will join our diverse team of top people - you bring your talent, and we'll give you the space and opportunities to grow and succeed. We are committed to make a difference.
What we offer:
Competitive Starting Pay
Paid Training
Global Advancement Opportunities
Company Vehicle (as applicable)
Referral Bonuses
Comprehensive Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And More!
What you will do:
We are seeking an experienced IT professional to support the deployment and integration of our building automation software within client IT environments. This role will serve as a technical liaison between our organization and client IT teams, ensuring successful implementation, configuration, and ongoing support of our enterprise-level solutions.
How you will do it:
Software Deployment & Integration
Assist clients in deploying our building automation software on Microsoft Windows Server and SQL Server environments.
Assist with SQL database updates and management.
Configure and integrate Linux-based components as part of the overall solution.
Ensure proper installation and connectivity of devices across multiple buildings to the enterprise server.
Enterprise IT Planning
Collaborate with client IT leadership to design and implement networking architecture for multi-building deployments.
Advise on security best practices and ensure compliance with enterprise standards.
Develop processes and documentation for application migration and enterprise rollout.
Customer Support & Troubleshooting
Provide technical guidance for routine software updates and patches.
Diagnose and resolve issues related to application performance, connectivity, and configuration.
Act as a point of escalation for complex IT-related problems.
Client Engagement
Interface with client IT departments to align deployment strategies to satisfy organization policies.
Conduct training sessions and workshops to help clients understand deployment and management of our IT products.
Maintain strong relationships with stakeholders to ensure long-term success of the solution.
What we look for:
Education
Bachelor's degree in InformationTechnology, Computer Science, or related field (or equivalent experience).
Experience
5+ years in IT systems deployment, networking, or enterprise application support.
Hands-on experience with Microsoft Windows Server, SQL Server, and Linux environments.
Familiarity with enterprise networking design, security protocols, and multi-site connectivity.
Skills
Strong understanding of IT infrastructure and enterprise architecture.
Excellent troubleshooting and problem-solving abilities.
Effective communication and client-facing skills.
Ability to manage multiple projects and prioritize tasks.
Preferred Qualifications
Experience with building automation systems or IoT deployments.
Knowledge of cybersecurity frameworks and compliance standards.
Certifications such as Microsoft Certified Solutions Expert (MCSE), CompTIA Network+, or similar.
HIRING HOURLY RANGE: $42.60 - 58.61 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at *****************************************
#LI - AD2
#TechnicalHiring
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
$42.6-58.6 hourly Auto-Apply 5d ago
Managed IT Services Service Desk Consulting Intern - Summer 2026
Rsm 4.4
Information technology professional job in Minneapolis, MN
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
A Managed IT Service (MTS) Desk Intern, within our Technology Consulting group, provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to all facets of infrastructure including engineering, technology, design and business. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a MTS Desk Intern, you will work directly with our highly trained consultants and have access to a large cross-section of engagements and projects that will develop your I.T. career.
A Managed IT Service (MITS) Desk Intern provides remote technical support to our external managed serve clients. This position requires strong technical ability, great customer service skills, and the desire to learn. These attributes will be used in a fast-paced, fun, team-oriented environment.
To provide exceptional service and maintain the highest level of quality assurance for our clients, we record calls into our client-facing service desk. These recordings are used for training and quality assurance purposes only. Your privacy is important to us, and we will continue to take all necessary steps to safeguard your personal information. Team members will be required to sign a consent form upon start date authorizing these client calls to be recorded.
Job Duties and Responsibilities:
Provide phone and email technical support for end-users to resolve any hardware or software issues
Support and troubleshoot workstations, servers and network related issues
Perform systems administration for Office 365, Windows Servers, and workstations across multiple clients
Adaptability to changing processes and technology
Works well within team interactions
Monitor and troubleshoot client backups
Escalate client issues through the proper channels
Manage cases according to defined case impact and priority
Maintain client security standards and confidentiality of information
Clearly document support issues and all resolution steps in RSM's ticketing system
Monitor trends from reported client cases to isolate possible chronic issues for software, system, or network infrastructure that indicate failing hardware or software corruption
Update cases and communicate with clients as required until issue is closed
Basic Qualifications:
A passion for technology and a desire to learn
Pursuing a Bachelor's degree in Management Information Systems, Computer Science or IT related concentration.
A minimum 3.0 GPA is preferred
Excellent customer service skills
Focused on attention to detail
Maintains a reasonable capacity level for stress tolerance
Knowledge of Microsoft Office, including Word, Excel and Visio
Knowledge of Apple and Windows-based software/hardware
Excellent written and verbal communication, problem solving and analytical skills.
Travel to assigned client locations is required. Must have access to and ability to arrange for use of reliable modes of transportation to those locations.
Ability to travel up to 25%
Preferred Qualifications:
Currently pursuing or recently completed a bachelor's or Master's degree in Management Information Systems, Computer Science or IT related concentration.
Experience with Office 365 and associated workloads including Email and SharePoint
Experience with firewalls, such as Cisco, SonicWALL and Meraki
Experience with VMWare ESX hosts and vSphere Client for administration
Experience with Windows Servers, Azure AD Administration, SharePoint and Teams Administration.
Experience with remote solutions, such as Citrix, Remote Desktop Services and VPN
Experience with enterprise mobile devices
At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at **************************************************
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order for them to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information.
At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.
Compensation Range: $29 - $35 per hour
$29-35 hourly Auto-Apply 11d ago
Application Specialist
SMC 4.6
Information technology professional job in Minneapolis, MN
PURPOSE As an Automation Application Specialist, your primary responsibility is to provide technical expertise, support, and guidance to clients in implementing industrial automation solutions. You will serve as a subject matter expert, assisting clients in optimizing their manufacturing processes, improving efficiency, and leveraging automation technologies effectively.
ESSENTIAL DUTIES
Participate in monthly conference call and provide application success stories, share and distribute details to branch team
Focus on identifying and closing major revenue producing projects
Be involved with key accounts and their projects directly. This includes being acquainted with the various buying influences at these accounts and the technical requirements for the introduction of specific SMC product.
Identify all specifications and regulatory needs at the customer level; and be able to relay their needs accurately and completely to the appropriate SMC Engineer or Product Specialist.
Provide continuous training to sales employees, customers and distributors on products and applications. This may include assisting the SMC training group with local presentations of training courses, with regular cadence
Deliver training sessions and workshops to clients' engineering and operations teams on the use and maintenance of automation systems
Document and monitor sales activity in SMC's SalesConnect system, including meetings and opportunities as invited user or team member to the respective CRM entry
Assist sales employees in detailed technical presentations to all levels of customers, lunch & learns, tent shows, mini panel expos, etc….
Successfully complete other duties as prescribed by sales management as necessary
Collaborate with clients to understand their unique manufacturing processes, challenges, and automation objectives.
Work closely with clients and internal engineering teams to design, configure, and customize automation solutions.
Stay abreast of competitive outlook, assisting with gap analysis, industry trends, emerging technologies, and best practices in industrial automation.
Identify opportunities for process improvements and innovation within client operations, recommending new automation solutions or enhancements.
Collaborate with product development teams to provide feedback and insights for future product enhancements or new product development
Provide guidance and best practices for operating, monitoring, and troubleshooting industrial automation equipment and software.
Provide technical support to clients during the implementation phase, addressing system configuration, integration, and performance issues.
PHYSICAL DEMANDS/WORK ENVIRONMENT
Fast paced environment (includes both office and field work)
Travel with some extended stay away from home
Physically capable of lifting SMC products and displays up to 50 lbs.
MINIMUM REQUIREMENTS
Bachelor's Degree, or equivalent work experience
Advanced industrial automation product and application experience with SMC or equivalent industry
Experience with or knowledge of competitive product and applications
Demonstrated ability to correctly apply and implement our newest “high tech” products.
Extensive SMC Application knowledge or equivalent industry
Extensive experience with various manufacturing products and processes, including (but not limited to) the following: packaging, electronics, food, chemical, automotive and medical.
Fluid Power Pneumatic Specialist Certification preferred
Proficient in CRM and the use of computers and ability to learn new programs and tools as required
Clean driving record
For Internal Use Only:Sales001
$87k-118k yearly est. 16d ago
IT End User Support Internship
Empyrean 3.7
Information technology professional job in Minneapolis, MN
Eligibility Requirements: To qualify for this internship, applicants must be full-time students at an accredited college or university and currently classified as a sophomore, junior, or senior. Also, accepting recent graduates (May 2025 or later).
As an IT End User Support Intern within the IT End User & Desktop Support Team, you will gain hands-on experience providing technical assistance to employees, supporting desktop and enterprise applications, and ensuring smooth day-to-day IT operations.
This role involves assisting senior support staff with troubleshooting, system setup, user onboarding, and IT project tasks. You will develop real-world skills in problem solving, communication, and IT service management, while contributing to initiatives that improve the employee technology experience.
This opportunity is ideal for individuals pursuing a career in informationtechnology, computer science, end user computing, IT operations, or related fields.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide first-level technical support for hardware, software, and network issues.
Assist with setup, configuration, and maintenance of desktops, laptops, and peripherals.
Support employee onboarding and offboarding (account setup, access, and equipment).
Document issues and resolutions in the IT ticketing system.
Assist with software installations, updates, and patching.
Participate in IT hardware/software inventory management.
Collaborate with IT team members on support tasks and technology projects.
Help with process documentation and improvement efforts.
Support compliance with IT policies, security, and data protection requirements.
REQUIRED SKILLS AND ABILITIES
Strong communication and interpersonal skills with a customer-service mindset.
Ability to follow instructions, troubleshoot problems, and document solutions.
Interest in learning enterprise IT systems and processes.
Organizational skills and ability to manage multiple tasks.
KNOWLEDGE, EXPERIENCE AND/OR EDUCATION
Enrolled in a degree program such as InformationTechnology, Computer Science, Management Information Systems, or a related field.
Minimum GPA of 3.0 or higher preferred.
Familiarity with Microsoft Office 365 (Word, Excel, Outlook, Teams).
Exposure to computer hardware and basic troubleshooting concepts is beneficial.
Willingness to learn and adapt to enterprise IT tools and processes.
Disclaimer: Managers have the right to assign or redesign the responsibilities of the above-mentioned job description without notice and at any time.
$31k-37k yearly est. 6d ago
Tier 2 Specialist / Information Technology Spec 2
Minnesota State 3.5
Information technology professional job in White Bear Lake, MN
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). Working Title: Tier 2 Specialist / InformationTechnology Spec 2 Institution: Century College Classification Title: InformationTechnology Spec 2 Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
White Bear Lake
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$28.18 - $45.82
Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States.
Job Description
Reporting to the Director of Technical Operations, this position assumes responsibility for secondary software and hardware technical support within the ITS team. This position installs and maintains software, manages Microsoft and Apple application master software packages and identifies procedures for installation and maintenance of all campus computer applications on computers and virtual desktop hosts. This position works collaboratively with other ITS team members to maintain campus desktop and mobile computers as requested. This position provides remote and in-person technology support, consultations and assistance to faculty, staff, and students in the use of computing systems (hardware, software, data, procedures) at Century College as needed. This position requires team and independent work and will be assigned various individual projects to coordinate with other members of the Tier 2 and broader ITS team.
Position Responsibilities
* Evaluate, recommend, image/install, secure, configure, test, and maintain college end-user computing and peripheral hardware resources (e.g. scanners/printers).
* Review software requirements, security, install, test, upgrade and maintain college computing software both on campus hardware and in virtual desktop environments complying with all software licensing requirements.
* Implement budgeted projects as identified by the college.
* Assist with campus network support including hardware and software.
Salary Range:
$28.18 - $45.82/hour
(DOQ - Salary Placement will be done at time of hire.)
Minimum Qualifications
* Four (4) years of professional experience in a help desk/workstation support role (an associate's degree in technology or closely related field may substitute for one year of experience; a bachelor's degree in technology or other closely related field may substitute for two years of experience).
* Demonstrated experience troubleshooting complex Microsoft/Apple computer hardware and software problems to final resolution.
* Ability to clearly and accurately communicate technology terminology to non-technical customers verbally and in writing.
Preferred Qualification
* Professional experience working in an educational environment (K12 or Higher Education).
* Experience using Microsoft and Apple technology management solutions (SCCM/InTune/JAMF/ Apple Deploy).
* Experience using and understanding Active Directory, Group Policy Objects, Scripting (e.g. PowerShell).
* Professional experience supporting more than 1000 users.
Other Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held.
This position requires successful completion of employment references and a driver's license background check.
Work Shift (Hours / Days of work)
Days / Monday - Friday 7:30am - 4:30pm
Telework (Yes/No)
Yes - *Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process.
Application Procedure
To bid on this position, an employee of Century College must currently work in an InformationTechnology Specialist 2 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources.
Internal Applicants - Please make sure your applications materials reflect how you appear in Workday.
All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for "Browse Jobs - Employees" in Workday via the search bar at the top to view open positions.
External Applicants - Please make sure to use your legal name on your application materials.
Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State.
Please upload the following documents to your application.
* Cover letter/letter of interest.
* Current resume.
You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents.
These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process.
Candidates having issues with job applications (i.e., unable to apply) or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to ****************
For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information.
About
Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year.
We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training.
With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community.
As a "community" college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners.
Century College. Discover What's Next!
To learn more about Century College or Minnesota State, visit ************************ or *****************
For questions, please contact Century College Human Resources at ****************
Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************.
Link to Century College's Non-Discrimination Statement
************************about/non-discrimination-statement
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
02-25-2026
Position End Date:
Open Date:
01-22-2026
Close Date:
01-30-2026
Posting Contact Name:
Kim Claggett
Posting Contact Email:
************************
$28.2-45.8 hourly Auto-Apply 3d ago
Tier 2 Specialist / Information Technology Spec 2
Metropolitan State University 4.0
Information technology professional job in White Bear Lake, MN
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
Working Title:
Tier 2 Specialist / InformationTechnology Spec 2
Institution:
Century College
Classification Title:
InformationTechnology Spec 2
Bargaining Unit / Union:
214: Minnesota Association of Professional Employees
City:
White Bear Lake
FLSA:
Non Job Exempt
Full Time / Part Time:
Full time
Employment Condition:
Classified - Unlimited
Salary Range:
$28.18 - $45.82
Minnesota State does not participate in E-Verify. Century College will not sponsor applicants for work visas, including F-1 STEM OPT extensions. All Century College applicants must be legally authorized to work in the United States.
Job Description
Reporting to the Director of Technical Operations, this position assumes responsibility for secondary software and hardware technical support within the ITS team. This position installs and maintains software, manages Microsoft and Apple application master software packages and identifies procedures for installation and maintenance of all campus computer applications on computers and virtual desktop hosts. This position works collaboratively with other ITS team members to maintain campus desktop and mobile computers as requested. This position provides remote and in-person technology support, consultations and assistance to faculty, staff, and students in the use of computing systems (hardware, software, data, procedures) at Century College as needed. This position requires team and independent work and will be assigned various individual projects to coordinate with other members of the Tier 2 and broader ITS team.
Position Responsibilities
Evaluate, recommend, image/install, secure, configure, test, and maintain college end-user computing and peripheral hardware resources (e.g. scanners/printers).
Review software requirements, security, install, test, upgrade and maintain college computing software both on campus hardware and in virtual desktop environments complying with all software licensing requirements.
Implement budgeted projects as identified by the college.
Assist with campus network support including hardware and software.
Salary Range:
$28.18 - $45.82/hour
(DOQ - Salary Placement will be done at time of hire.)
Minimum Qualifications
Four (4) years of professional experience in a help desk/workstation support role (an associate's degree in technology or closely related field may substitute for one year of experience; a bachelor's degree in technology or other closely related field may substitute for two years of experience).
Demonstrated experience troubleshooting complex Microsoft/Apple computer hardware and software problems to final resolution.
Ability to clearly and accurately communicate technology terminology to non-technical customers verbally and in writing.
Preferred Qualification
Professional experience working in an educational environment (K12 or Higher Education).
Experience using Microsoft and Apple technology management solutions (SCCM/InTune/JAMF/ Apple Deploy).
Experience using and understanding Active Directory, Group Policy Objects, Scripting (e.g. PowerShell).
Professional experience supporting more than 1000 users.
Other Requirements
To facilitate proper crediting, please ensure that your resume clearly describes your experience in areas listed and indicates the beginning and ending month and year for each job held.
This position requires successful completion of employment references and a driver's license background check.
Work Shift (Hours / Days of work)
Days / Monday - Friday 7:30am - 4:30pm
Telework (Yes/No)
Yes -
*Century currently operates in a hybrid work environment. The hiring manager will provide guidance to the type of work environment at/following the interview process.
Application Procedure
To bid on this position, an employee of Century College must currently work in an InformationTechnology Specialist 2 position in a different work area or different shift. To bid, please submit a written request (email is sufficient) to Kim Claggett, in Human Resources.
Internal Applicants -
Please make sure your applications materials reflect how you appear in Workday.
All current Century College and Minnesota State employees will need to log into Workday to apply for the position via the Jobs Hub. The Jobs Hub can be found under the Menu, in the upper left-hand corner of Workday, under the Apps, and then Jobs Hub. Employees may also search for “Browse Jobs - Employees” in Workday via the search bar at the top to view open positions.
External Applicants -
Please make sure to use your legal name on your application materials.
Applicants not currently employed by Minnesota State can access the career site to search and apply for jobs, and to check the status of applications. Those applying for a position will be prompted to create a profile in Workday. This does include other state of Minnesota employees who work for agencies other than Minnesota State.
Please upload the following documents to your application.
Cover letter/letter of interest.
Current resume.
You can upload the required application documents under the cover letter/resume section with a maximum total of 5 documents. If you have more than that then they will need to combine documents to upload. Photographs do not download with the rest of your application documents, so please make sure all your documents are PDF or Word documents.
These documents should be word documents or PDF (no jpeg) and are required for your application to be considered complete so not attaching all the required documentation will not allow you to move forward in the process.
Candidates having issues with job applications
(i.e., unable to apply)
or needing accommodations can email: ********************* . Inquiries about application status or general questions about the position should be directed to ****************
For additional information about the application process, go to our Employment page on our main Century College site, ***************************************** click on Current Employment Opportunities for more information.
About
Century College is a 2-year community and technical college in White Bear Lake, Minnesota. As one of the largest two-year colleges in Minnesota, we serve nearly 18,000 credit and non-credit students every year.
We offer degrees, diplomas, certificates, and courses in general education and transfer, business, human services, health sciences, technology, engineering, applied design, industrial, and non-credit workforce training.
With various student support and student life opportunities, including athletics, student clubs and organizations, campus theatre, Multicultural Center, LGBTQ Center, Veterans Center, and much more, Century College provides a welcoming and vibrant campus community.
As a “community” college, we care about our locality. We are engaged, connected, and a resource within our local communities, including K-12 and workforce/industry partners.
Century College. Discover What's Next!
To learn more about Century College or Minnesota State, visit ************************ or *****************
For questions, please contact Century College Human Resources at ****************
Notice of Annual Security Report Availability: Century College is committed to assisting all members of our community in providing for their own safety and security. The Annual Security Report is available on the Century College Department of Public Safety website at ************************home/public-safety If you would like to receive a paper copy of the Annual Security Report which contains this information, you can contact the Century College Department of Public Safety on East Campus room E1411 or by calling ************.
Link to Century College's Non-Discrimination Statement
************************about/non-discrimination-statement
Benefits Information:
At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.
Desired Start Date:
02-25-2026
Position End Date:
Open Date:
01-22-2026
Close Date:
01-30-2026
Posting Contact Name:
Kim Claggett
Posting Contact Email:
************************
$28.2-45.8 hourly Auto-Apply 4d ago
IT Support Manager
Collegis 3.9
Information technology professional job in Saint Paul, MN
Collegis Education is a marketing and technology education solutions company that offers industry-leading services for colleges and universities of every size in every sector. Using a proactive and data-driven approach, Collegis Education empowers institutions to make a broader impact by providing insights that help grow enrollments, improve student outcomes and optimize expenses. With several decades of experience working within the higher education industry, the team at Collegis Education was founded within the walls of a college and expanded to help change more lives through education. Currently, the infrastructures established by Collegis Education support more than 40,000 students nationwide. For more information about Collegis Education, please visit **************************
Position Summary:
Collegis provides IT management services to colleges and universities across the United States. We are seeking an IT manager to lead multi-site end-user support delivery for up to six partner institutions. This role manages up to six site leaders (IT Support Specialist Supervisors) and provides leadership direction, standards, and operational oversight for local IT Support Specialists (“ITSS”) at supported schools. The role includes overseeing service-level delivery and quality, as well as the operating budget and functional performance. The IT Support Specialists teams provide local support for end-user systems, classroom technologies, including audio-video, remote hands for servers, networking, voice, and application support teams.
This role is leadership-forward and outcomes-driven. The ITSS Manager owns service delivery performance-customer satisfaction, SLA attainment, escalation leadership, consistent execution across campuses, and continuous improvement. The ITSS Manager sets expectations, coaches leaders, and ensures the right staffing, skills, processes, and tools are in place. The role partners closely with infrastructure, networking, voice, and application support teams to coordinate efficient dispatch, remote-hands coverage, and timely resolution for complex issues.
Primary Responsibilities, Essential Functions and Requirements:
Lead, organize, and oversee the operations of the IT Support Specialist (ITSS) teams to ensure a consistent, high-quality customer experience across supported schools.
Own service performance and accountability via metrics (e.g., customer satisfaction, productivity, ticket quality, cycle time, and closure times); use data to drive actions and results.
Coach, develop, and enable ITSS Supervisors and teams through clear expectations, regular feedback, career development, and training plans; build a culture of ownership and service excellence.
Deliver to service-level targets governed by SLAs and contracts by proactively adjusting staffing, schedules, skills, processes, and workflows; partner with other teams to reduce repeat issues and improve outcomes.
Serve as an escalation and stakeholder leader in collaboration with vCIOs and Partner Managers; run effective incident communications, set expectations, and maintain trusted relationships with campus leadership.
Manage operating expenses for the function; forecast, track, and control spend while ensuring the service is resourced appropriately and delivered efficiently.
Drive operational excellence and continuous improvement: standardize service practices across sites, maintain playbooks, improve knowledge management, and implement quality assurance to improve consistency.
Ensure support tools and workflows enable efficient service delivery (ITSM, workflow management, ticket triage, and related technologies) in partnership with tool owners; identify gaps and champion improvements.
Lead process adoption and change management for new or improved support processes and enablement initiatives; recommend technology investments that improve experience and efficiency.
Expand and improve end-user self-service and knowledge content to reduce avoidable contacts and improve first-contact/first-resolution outcomes.
Collaborate with other technology and support teams to identify root causes and resolve recurring issues through problem management practices.
Communicate and escalate risks, trends, and service-impacting issues to leadership; provide concise, executive-ready updates and mitigation plans.
Use sound judgment and critical thinking to make timely management decisions; balance customer impact, risk, and service commitments.
Plan, prioritize, delegate, and oversee the quality of work across sites; ensure consistent standards, documentation, and follow-through.
Hire and retain top talent; manage performance, including recognition and corrective action when needed; build a high-performing, accountable team.
Manage end-user communications for service-impacting activities; ensure messaging is clear, timely, and appropriate for the audience.
Model professionalism and calm, effective leadership-especially during escalations and incidents; represent Collegis well with internal and campus stakeholders.
Enforce information security policies and operational controls; ensure teams follow the right handling, escalation, and reporting practices for sensitive data.
Reduce risk of misuse of information assets by ensuring teams follow asset controls and security requirements, and by coordinating with appropriate teams on patch/compliance processes that support services delivered.
Travel to supported schools as needed (typically up to 20%).
Participate in an after-hours escalation rotation for major incidents and critical campus needs; act as an escalation leader when on-call.
Requirements
Experience and Qualifications:
10+ years of experience in informationtechnology, including 5+ years leading end-user support / helpdesk operations (multi-site, distributed, or enterprise environments preferred). Experience leading leaders/managers strongly preferred.
Strong understanding of IT service delivery and customer service best practices; ability to translate service goals into measurable execution.
Demonstrated people-leadership strength: coaching, performance management, hiring, development planning, and building accountable, high-performing teams.
Financial management skills to manage an operating budget, staffing plans, and service efficiency initiatives.
Ability to perform in an agile, fast-paced environment and lead through ambiguity, change, and competing priorities.
Ability to collaborate with technology and business leaders and present ideas in a user-friendly, non-technical manner.
Excellent written and verbal communication; able to communicate effectively with campus leadership, vCIO partners, and Collegis leadership, including during escalations and incidents.
Availability for occasional evening/weekend support for critical incidents and escalation leadership.
Education, Certifications and Licensures:
Bachelor's degree or equivalent experience required. ITIL/HDI and/or leadership development training preferred
Beware of scams: Please note that all inquiries regarding Collegis Education job postings will come from an email domain ********************** *************************, or alternatively through LinkedIn.
Collegis Education is committed to the policy that all persons shall have equal access to its programs, facilities, and employment without regard to race, color, creed, religion, national origin, sex, age, marital status, disability, public assistance status, veteran status, or sexual orientation.
Salary Description 90,000-120,000
$86k-112k yearly est. 48d ago
IT Specialist
Mike Test HR
Information technology professional job in Minneapolis, MN
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Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
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$68k-94k yearly est. 60d+ ago
IT Helpdesk Specialist
Genius Talent Veranex
Information technology professional job in Minneapolis, MN
Veranex has partnered with Genius Talent in search of an IT Help Desk Specialist to help troubleshoot and assistance end user support environment for both national and region employees. The IT Help Desk Specialist will utilize a number of security, cloud, and software applications to assist everyday functions of Users while growing and helping build out our support environment. This is a full time on-site position.
Requirements:
One to Three years of Help Desk experience
One to Three years customer support experience
Expertise in Microsoft Azure and Local Active Directory services
Experience deploying and maintaining Windows systems
Prefer experience with deploying and maintaining Mac systems
Understanding of network related troubleshooting
Education & Experience:
Minimum 1-2 Years of experience
Associate degree or equivalent certification courses a plus
Must be extremely self-motivated and demonstrate excellent troubleshooting, communication, and organizational skills
$68k-94k yearly est. 60d+ ago
IT Specialist
Erik Test
Information technology professional job in Minneapolis, MN
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Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
"
$68k-94k yearly est. 60d+ ago
IT Systems Administrator
Minnesota Cannabis Services
Information technology professional job in Minneapolis, MN
At Minnesota Cannabis Services, we're not just building businesses - we're building the people who make them great. Our team partners with leading operators across cultivation, manufacturing, distribution, and retail to deliver world-class expertise in legal, finance, analytics, marketing, HR, and technology.
We're looking for professionals who take pride in their work, move with purpose, and thrive in fast-changing environments. The kind of people who hold themselves to high standards, think creatively, and find satisfaction in solving hard problems.
When you join our team, you'll work alongside some of the most experienced leaders in the industry - professionals who share their knowledge freely and lead by example. You'll be challenged, supported, and trusted to take ownership of meaningful work that shapes the future of one of the fastest-growing industries in America.
About the Role
As an IT Systems Administrator, you'll play a key role in ensuring the stability, security, and performance of our multi-state retail and corporate technology infrastructure. You'll manage servers, networks, cloud systems, and user support across retail, cultivation, and corporate environments-supporting operations that run 365 days a year.
This is a hands-on role for a disciplined, detail-oriented IT professional who thrives in a fast-moving, growth-oriented environment. You'll be trusted with mission-critical systems that power everything from point-of-sale to compliance, communications, and analytics.
You'll partner closely with business leaders and store operators to align technology with operational excellence, ensuring uptime, efficiency, and security across all business units.
What You'll Do
Administer Windows and Linux servers, ensuring system reliability, patch management, and uptime.
Oversee network infrastructure including Ubiquiti Unifi firewalls, switches, VPNs, and wireless systems across multiple locations.
Manage user accounts, access control, and device provisioning via Google Workspace, Microsoft Intune, and other identity platforms.
Implement and maintain IT security standards and compliance policies.
Support and troubleshoot corporate and retail systems (POS, camera systems, access control, etc.).
Monitor system performance, perform backups, and ensure disaster recovery readiness.
Collaborate with vendors and internal departments to resolve escalated IT issues efficiently.
Maintain accurate asset inventories and documentation across all technology systems.
Provide Tier 2-3 technical support for employees, ensuring minimal downtime.
Contribute to IT projects including new site deployments, cloud migrations, and process automation initiatives.
Who You Are
You are dependable, adaptable, and thrive in high-accountability environments. You're a self-starter who embraces technology, documentation, and process discipline. You see IT as a service function that empowers people and drives business performance.
You balance hands-on technical ability with strong communication and project management skills-and take pride in ensuring safe, secure, and efficient operations every day.
Why Join Us
We're building one of the most innovative and operationally disciplined cannabis organizations in the country. This role offers the opportunity to work with a fast-scaling enterprise environment that values meritocracy, innovation, and accountability. You'll have exposure to cutting-edge retail technology systems, multi-site infrastructure, and leadership opportunities in a rapidly growing industry.
Compensation and Benefits
Salary: $85,000 - $110,000 annually (DOE)
Health, Dental, and Vision insurance
Paid Sick Leave (PSL) and Personal Time Off (PTO)
7 paid holidays
Free Employee Assistance Program (EAP)
Employee discount program with national retailers
Skills
Network & Systems Administration
IT Security & Compliance
Cloud Infrastructure (Google Workspace / Azure / Intune)
Hardware & Software Troubleshooting
Documentation & Process Management
Vendor & Asset Management
Cross-Department Collaboration
Disaster Recovery & Backup Strategy
End-User Support
Automation & Efficiency
Qualifications
3+ years in IT administration or infrastructure support
Experience with Windows Server, Linux, and cloud environments
Familiarity with network hardware (Unifi, Cisco, or equivalent)
Knowledge of POS and access control systems preferred
Understanding of security frameworks and compliance standards
Strong documentation, communication, and problem-solving skills
Must be 21+ and eligible for employment in the cannabis industry
Company Values
Integrity • Accountability • Dependability • Innovation • Efficiency • Teamwork • Commitment to Excellence • Meritocracy • Safe & Secure • Adaptability
At Minnesota Cannabis Services, we believe great teams are built on trust, initiative, and follow-through. We invest deeply in our people - providing mentorship, on-the-job training, and opportunities for advancement across multiple sectors of the cannabis industry.
Here, you'll be part of a high-performing culture that values precision, reliability, and continuous improvement. Every project is a chance to grow your skills, strengthen your leadership, and contribute to something that matters.
If you're driven, resourceful, and ready to make an impact, we want you on our team. Apply today and take the next step in your career with Minnesota Cannabis Services.
$85k-110k yearly Auto-Apply 4d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Edina, MN?
The average information technology professional in Edina, MN earns between $52,000 and $104,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Edina, MN
$73,000
What are the biggest employers of Information Technology Professionals in Edina, MN?
The biggest employers of Information Technology Professionals in Edina, MN are: