Desktop Support/ThinkDesk Advisor
Information technology professional job in Armonk, NY
CTG is seeking to fill a Desktop Support/ ThinkDesk Advisor opening for our client in Armonk, NY.
Duration: Ongoing contract
We can offer hourly and salaried options
W2 only.
Must be eligible to work in the US Without Restrictions
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
Duties:
Manage a device locker and vending machine. Asset management is also a part of the role. Provide IT Support onsite via a by appointment system. During downtime, support global IT Support operations via chat.
Skills:
Windows & MacOS are key skills, Red Hat Linux a plus. Microsoft Office Suite, Cloud storage applications like Box and OneDrive, Adobe applications. Support mobile devices both iOS and Android. Familiarity with endpoint administration tools such as Microsoft Entra and Jamf. ServiceNow ticket process.
ThinkDesk underwent a soft relaunch in November 2024, introducing an AI-first, customer-centric approach to onsite IT services. This transformation aligns with our broader strategy to modernize support delivery and improve user experience.
A key feature of the relaunch is the Locker and Vending Machine offering, which enables employees to conveniently access new or replacement laptops, IT peripherals, emergency replacements, and loaner devices-all from a single, self-service location. This reduces wait times, improves hardware availability, and supports faster resolution of common IT needs.
The ThinkDesk Advisor plays a central role in maintaining inventory accuracy and providing personalized support through an appointment system integrated with AskIT, ensuring efficient and trackable service delivery.
Experience:
3 years of experience preferred.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
Help Desk Technician
Information technology professional job in Fairfield, CT
We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT.
This is a full-time/Permanent role with benefits.
Must be local/near CT with MSP experience.
Responsibilities:
Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
Service and diagnosis of hardware and software
Remote/onsite support
Handle phone calls
Respond quickly to problems and demonstrate skillful problem solving
Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
Rotating after hours on call schedule
For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.
Workday Help Desk
Information technology professional job in Melville, NY
About the Company
The Workday Help Desk Specialist is responsible for supporting employees, managers, and leadership with all workday related questions, troubleshooting, system navigation, and basic configuration tasks. This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC.
About the Role
This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC.
Responsibilities
Support employees, managers, and leadership with all workday related questions.
Troubleshoot system navigation and basic configuration tasks.
Ensure accurate data entry.
Resolve user issues efficiently.
Provide exceptional customer service to all departments across ACHC.
Qualifications
3 years of Workday Experience (HCM, Recruiting, Time Tracking, Absence, and Payroll)
Strong customer service orientation
Excellent communication and problem solving skills
Highly organized with the ability to manage multiple tasks in a fast paced environment
Required Skills
Workday Navigation & Troubleshooting
Ability to diagnose common access or workflow issues
Understanding of Workday business processes
Data accuracy & Entry
Reporting & Basic Analytics
Pay range and compensation package
Starting at $80,000
Information Technology Support Specialist
Information technology professional job in Danbury, CT
The Service Desk Analyst serves as a frontline technical resource, providing prompt, professional, and customer-focused support to clients across a variety of environments. This role is responsible for handling Tier 1-2 incidents and requests, troubleshooting end-user issues, escalating complex problems, and ensuring exceptional service delivery on behalf of the MSP.
Key Responsibilities:
Act as the primary point of contact for client technical issues via phone, email, and ticketing system.
Provide Tier 1-2 troubleshooting and resolution for Windows OS, mac OS, O365, desktop hardware, printers, networking, mobile devices, and common business applications.
Manage and triage incoming tickets; ensure timely updates, documentation, and closure in accordance with SLAs.
Perform user account administration (Active Directory, Azure AD, O365), password resets, access provisioning, and group policy support.
Install, configure, and support desktops, laptops, peripherals, and standard MSP toolsets (RMM, AV, backup, monitoring).
Follow escalation procedures and collaborate with senior engineers when issues require advanced expertise.
Participate in onboarding/offboarding tasks and workstation deployments.
Maintain accurate documentation, SOPs, and knowledge base articles.
Deliver excellent customer service with strong communication, professionalism, and follow-through.
Contribute to continuous improvement of processes and service quality.
Required Skills & Experience:
1-3+ years of service desk or IT support experience, ideally within an MSP environment.
Strong knowledge of Windows OS, O365 administration, basic networking (DNS, DHCP, VPN), and hardware/software troubleshooting.
Experience with RMM/PSA tools, remote support platforms, and ticketing systems.
Familiarity with Active Directory, Azure AD, Exchange Online, MFA, and basic security practices.
Ability to multitask in a fast-paced, client-focused support setting.
Excellent communication, customer service, and problem-solving skills.
Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus.
IT & Automation Specialist (NEW YORK ONLY)
Information technology professional job in Melville, NY
IT & Automation Specialist
Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're looking for an IT & Automation Specialist who is passionate about technology, system reliability, and automation-driven efficiency. This role blends traditional IT responsibilities with exposure to automation tools and system integrations. The ideal candidate is detail-oriented, eager to learn, and comfortable troubleshooting both hardware/software issues and automation workflows that power the company's operations.
Responsibilities include, but are not limited to:
Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems.
Set up and maintain desktop and laptop computers, including peripherals, printers, and mobile devices.
Maintain and track IT inventory, ensuring all devices and software licenses are properly documented.
Assist with onboarding and offboarding users, including account creation, device setup, and permissions management.
Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning.
Collaborate with the Lead Automation Engineer to identify and implement automation opportunities that improve IT workflows and operational efficiency.
Assist in building, testing, and maintaining automations across platforms such as Salesforce, Outlook, and internal tools (experience with n8n, Zapier, or similar tools is a plus).
Troubleshoot and debug automation workflows to ensure reliability and data accuracy.
Generate and maintain IT documentation for processes and procedures.
Respond promptly to business-critical IT or automation-related issues.
Qualifications:
1+ year of IT support or technical experience.
Strong interest in automation and systems integration.
Familiarity with or willingness to learn automation platforms (n8n, Zapier, Make, or Salesforce Flows).
Experience with help desk ticketing systems and IT asset management.
Ability to multi-task, follow technical documentation, and adapt under pressure.
Clear and professional communication skills (verbal and written).
High school diploma or equivalent required.
Preferred:
2+ years of IT or automation experience.
Bachelor's degree in Computer Science, Information Systems, or equivalent certifications.
Experience with APIs, webhooks, or cloud services (AWS, Azure, or GCP).
Knowledge of network devices such as firewalls, routers, and switches.
Benefits:
Flexible schedule
Health insurance
Paid vacation and holidays
401K plan
Opportunity to grow and advance in both IT and automation domains
A collaborative work environment that makes you want to come to work
Job Type: Full-time
Salary: $60,000.00 - $70,000.00 + Bonus per year (based on experience)
Application Specialist
Information technology professional job in Shelton, CT
About Milestone:
Milestone is an international company that specializes in innovative sample preparation solutions used in laboratories worldwide. With over 25 years of success, Milestone is built on a sustainable organic growth strategy that offers integrated solutions. These solutions enable our clients to achieve faster, safer, easier and more cost-effective processes for their operations. With over 50 patents and 25,000 systems globally, Milestone is a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation.
About the Role:
The Applications Specialist drives Milestone's Mercury & Environmental product lines. This hands-on, client-facing role blends applications expertise with product strategy, field engagement, and cross-functional collaboration. You'll work closely with the Sales and Marketing teams to lead technical conversations with prospective clients and deliver product demonstrations that highlight Milestone's value. You'll also contribute technical insight to marketing campaigns, sales messaging, and market development efforts. While the focus is on pre-sales and market execution, you'll also assist with applications guidance and customer training for key accounts. Internally, you'll help train field teams and maintain technical resources that support product positioning and long-term client success.
Responsibilities:
Technical Applications & Customer Support
Lead pre-sales technical support including application inquiries, virtual demos, and roadshows tailored to regulatory requirements and application needs.
Assist with post-sales application support and training.
Provide application and consumables guidance under the miles CARE program.
Product Marketing & Go-to-Market Execution
Develop positioning, messaging, and go-to-market strategies for the Environmental product lines in partnership with Sales and Marketing.
Collaborate with Marketing on content development, including application notes, case studies, and educational materials.
Contribute technical insight to webinars, roadshows, environmental campaigns, and other outreach efforts.
Achieve revenue targets through effective pre-sales consultation and product strategy execution.
Internal Training & Cross-Functional Support
Train internal teams on applications and instrument use.
Work with Operations to manage demo/lab shipments and equipment.
Maintain and organize internal resources for knowledge sharing and onboarding (e.g., SOPs, videos, documentation).
Requirements:
Education: Bachelor's degree in a relevant STEM field required, Chemistry preferred.
Technical Experience: 3+ years of experience in product management, product specialist, applications, technical sales, or similar roles.
Client-Facing Experience: Success in customer-facing roles involving training, demos, or technical consultation.
Communication Skills: Strong verbal and written communication skills with the ability to convey technical concepts in an accessible and engaging manner. Professional, polished demeanor with excellent interpersonal communication skills.
Collaboration Skills: Self-motivated, goal-oriented, and comfortable balancing multiple priorities across teams. Ability to lead cross-functional projects and influence go-to-market outcomes.
Travel: Willingness to travel periodically for roadshows and client engagements.
Computer Skills: Proficient with Microsoft Suite; experience with Salesforce preferred.
Benefits Milestone will offer you:
Comprehensive benefit package (medical, dental, vision)
We will cover 70% of your medical premium and 60% of any spouse/dependents
We will provide STD, LTD, and Basic Life Insurance coverage at no cost to you
You can contribute to the 401k after 90 days of service
We will contribute 3% of your salary after 1 year of service
We will support ongoing training and development of your skills
IT Specialist
Information technology professional job in Guilford, CT
Detect's mission is to make accurate diagnostics accessible. We build breakthrough technology at the intersection of software, hardware, chemistry, and biology to make diagnostics available at the point of need. Our ultimate goal is to lower healthcare costs, improve patient outcomes, and improve doctor experience by enabling earlier diagnosis and access to treatment.
Job Description
Detect is seeking an ambitious, organized, and skilled IT Specialist to help manage our growing IT infrastructure. The IT Specialist is responsible for providing direct support to users across Detect, as well as setting up, managing, and troubleshooting systems.
As part of our team, your core responsibilities will be:
Managing user directories, such as Okta
Managing Google Workspace and Office 365
Setting up and configuring Mac OS and Windows devices
Setting up and configuring printers and industrial devices
Setting up and configuring Apple and Android mobile devices
Providing general IT support to employees and contractors
Assisting with vendor management and selection
You must be skilled and competent across several platforms:
Okta Administration
Google Workspace
Microsoft Office 365
Apple MacOS Administration, including use of MDM technologies
Microsoft Windows 10/11 Administration, including use of Microsoft Intune
Qualifications
Baseline skills, experiences, and attributes:
Bachelor's Degree in Computer Science, Software Engineering, or comparable education and experience
Strong understanding of different software development life cycles (Waterfall, Agile) and contemporary software quality assurance processes and automated tools
Strong analytical skills and experience with implementation and administration of Software Quality Assurance metrics, such as defect profiles and performance to entry/exit criteria
Experience with networking technologies, such as Firewalls, Switches, and Routing configurations, preferred
Experience working in a regulated industry, such as HIPAA or GLBA, preferred
Experience with Atlassian, Jira, and Confluence preferred
Experience with Amazon Web Services preferred
You Deeply Identify with Core Detect Values:
Put people first. Our colleagues and our customers come first. We respect each other and celebrate our diversity. We take joy in each other's success, and succeed or fail as a team
Eye of the owner. We have an ownership mindset and take responsibility for all of our decisions. No problem is someone else's problem. We are frugal and use company resources as if they were our own
No genius without grit. As innovators, we fail often but fast. We are tenacious. We push through adversity and keep getting up. We are problem solvers and always find a way
Err on the side of doing. We are scrappy and biased toward action - everyone is an individual contributor. We allow intuition to guide us when we have imperfect information
Move fast by working smart. We are inventors. We focus, plan, pursue, and adjust to make big things happen in a fraction of the time others can. We disagree and commit
Always be frank. We celebrate openness and diversity of opinion. We are transparent and candid but compassionate in our feedback, and are always honest to ourselves and our customers
Additional Information
We offer great perks:
Fully covered medical insurance plan, and dental & vision coverage - as a health-tech company, we place great worth on our teams' well-being
Competitive salaried compensation - we value our employees and show it
Equity - we want every employee to be a stakeholder
Pre-tax commuter benefits - we make your commute more reasonable
401k plan - we facilitate your retirement goals
Beautiful office near the ocean-front in historic Guilford, Connecticut
The opportunity to build a revolutionary healthcare product and impact millions of lives!
For this role, we provide visa assistance for qualified candidates.
Detect does not accept agency resumes.
Detect is an E-Verify and equal opportunity employer regardless of race, color, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability or Veteran status. All your information will be kept confidential according to EEO guidelines.
Help Desk Analyst
Information technology professional job in Port Washington, NY
Help Desk Analyst (L1-L2)
We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects.
Location: Port Washington, NY (On-site) with 10-25% travel to regional sites
This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits
What You Will Do:
Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3
Troubleshoot Windows 10/11 and Microsoft 365 issues
Support Outlook, Intune, and general user apps
Perform basic debugging; escalate advanced issues
Assist with device migration and Intune deployment
Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications
Test and install computer systems and software
Maintain records of trends and patterns on computer issues
Update service ticket system with ticket problem and remediation details
Work with service desk team to resolve support tickets in a timely fashion
Work to maintain service desk SLA goals set by the IT Manager
Handle all aspects of new user setup
Assist with user desk relocation
Configure workstations for new users and upgrades
Troubleshoot basic network connectivity issues
Assist IT staff with larger scale projects
Assess and remediate cyber security alerts
Maintain thorough documentation
Assist with asset tracking and update asset tracking system
What You Bring to The Table:
5-7 years of hands-on helpdesk/desktop experience
Intune knowledge and debugging skills
Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites)
Must be well-versed in Windows 10/11 operating systems
Must have fundamental understanding of Windows 2012-2022 Server operating systems
Must have experience with various aspects of Office365, including SharePoint and Exchange
Beginner to intermediate understanding of network services and concepts
Intermediate understanding of security best practices
Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative
Must have high patience level, user empathy and the ability to work under professional pressure
Must be able to troubleshoot in an analytical, effective and efficient manner
Ability to explain issues clearly and push back professionally when needed
Ability to explain technical issues clearly to non-technical users
Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn
Excellent organizational skills including attention to detail and multi-tasking
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Information Technology Support Technician
Information technology professional job in Wallingford, CT
We are seeking a motivated, trustworthy, and friendly individual to join our IT team. In the role as Entry-Level IT Support Technician, you will be the first point of contact for technical support, helping customers resolve their IT issue and assist in maintaining their IT Systems. At Managed BY CST we pride ourselves on delivering exceptional IT support and solutions to businesses, and we're excited to train the right person to grow with us.
This is an excellent opportunity for recent graduates or individuals just entering the IT field that are ready to learn, contribute and make a difference in a dynamic ever evolving landscape of Information Technology. The ideal candidate will be eager to contribute and learn about the industry while delivering a valuable service to our customers. We will provide full training on our systems, security, and processes, just bring your willingness to learn and positive attitude.
Key Responsibilities:
Provide technical support for desktop hardware, software, and networking issues.
Log, track, and document all support tickets and calls from start to resolution in the help desk system.
Respond to user support requests via phone, email, or ticketing system.
Provide a positive support experience to clients to ensure timely and effective resolution to end users.
Ability to communicate clearly and effectively with users or varying technical skill levels.
Assist with setting up and configuring new computers, mobile devices, and user accounts.
Troubleshoot common problems related to operating systems, printers, and connectivity.
Support the IT team in routine maintenance and inventory tracking.
Participate in onboarding processes for new employees.
Provide onsite support if needed.
Follow established processes and standards, adhering to security protocols, and propose improvements.
Assist in developing technical documentation to improve service delivery.
Maintain confidentiality and security of information.
Identify and escalate complex issues to Tier 2 and 3 support teams.
Qualifications:
An associate's or Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience) is a plus but not required. We are seeking a bright, friendly, and energetic individual who is eager to learn and grow within our company.
Basic understanding of Windows and/or mac OS environments.
Familiarity with Microsoft Office 365, Google Workplace, and basic networking concepts.
Strong problem-solving and communication skills.
Eagerness to grow technical knowledge and adapt to new technology and tools.
Prior internship or customer service experience is a plus, but not required.
Ability to manage multiple tasks and prioritize effectively.
Ability to work independently as well with other team members.
Proven reliability and time management skills.
ERP Support Analyst
Information technology professional job in Hauppauge, NY
Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office.
Responsibilities
Provide technical support to maintain, advance, and integrate ERP systems
Provide timely ERP user assistance and technical support in resolving issues
Analyze functional and cross-functional business process needs and develop process improvement recommendations
Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms
Modify procedures or changes in system integrations or applications to improve ERP systems' performance
Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure
Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review
Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure
Monitor and report routine system performance
Requirements
Bachelor's degree in information systems or a related field is required
2-5 years' experience as a Hardware/Software support Analyst
ERP experience is a must (user experience is fine)
Printer and peripheral maintenance required
Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database.
Strong Excel skills
Only local candidates; no relocation is available
Reliable transportation, there is no public transportation available
Candidates must have a green card or US Citizenship; no sponsorship or transfers are available
JobID: 47418
Desktop Engineer
Information technology professional job in Bethpage, NY
Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices.
Required:
-Strong desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals.
-Strong understanding service desk process and procedures.
-Experience with JAMF and VDI
Desired:
-ITIL and Microsoft certifications.
Onsite Level 2 Technical Support Specialist - Great Neck, NY
Information technology professional job in Great Neck, NY
CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs.
In this role, you will:
Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients.
Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions.
Support and maintain EHR software, medical diagnostic equipment, and clinical review software.
Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune.
Assist the Project Engineering team with system deployments, upgrades, and implementations.
Utilize ConnectWise to manage service requests, document resolutions, and track time effectively.
Maintain detailed documentation of issues, solutions, and system configurations.
Participate in on-call rotation to provide after-hours support for critical client issues.
Escalate complex issues to Level 3 support when appropriate.
Provide excellent customer service and build strong relationships with clients.
Qualifications:
Minimum 2 years of experience in a Level 2 helpdesk or technical support role.
Experience with Windows 10/11, Office 365, and basic Active Directory tasks.
Working knowledge of Azure cloud services and Intune device management.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs.
Experience with printer setup, peripheral troubleshooting, and mobile device support.
Familiarity with EHR systems and healthcare technology environments preferred.
Proficiency in remote and onsite support tools and techniques.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with ability to explain technical concepts to non-technical users.
Experience with ConnectWise or similar PSA/ticketing systems preferred.
Self-motivated with ability to work independently and manage time effectively.
Customer service oriented with a commitment to client satisfaction.
Valid driver's license and reliable transportation for travel to client sites across Long Island.
Availability for on-call rotation
CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
On call
Work Location: Onsite - Great Neck, NY
Server Administrator
Information technology professional job in Melville, NY
Haugland Group, a privately-owned Long Island, New York-based civil infrastructure and energy construction company has an immediate opportunity for an experienced Server Administrator/Engineer to join our IT team.
We are looking for a self-motivated, highly organized individual to join the fast-paced Information Technology department and provide all facets of server administration, architecting and engineering; system patching; and system upgrades. The successful candidates will serve as the subject matter expert on all server-related material.
At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won't be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what's next because we see the path to get there and we're setting a new standard of exceptional along the way.
Let's build together!
Key Functions
Lead server administration and collaborate on IT initiatives; manage current infrastructure and design future solutions (automation experience is a plus).
Perform regular Windows server updates, patch management, and environment testing.
Manage a multisite VMWare/ESXi Host environment and Citrix environment.
Oversee and administer SAN Management, Antivirus/ Endpoint Protection, Cloud Services, Single Sign On (SSO, MFA, Duo), Microsoft SQL Server Management, Patch Management, Network Auditing (active directory, file servers, email), Backups and Disaster Recovery, Server Monitoring and Cloud Email Filtering.
Coordinate with internal and external customers on deliverables.
Research and implement new hardware and software solutions at an enterprise level.
Desired Qualifications
Bachelor's degree in information technology or related discipline is preferred.
5+ years' experience in a similar role.
Prior experience in the construction industry and Viewpoint Vista ERP system management is a plus.
Strong problem solving and analytical skills with the ability to clearly communicate and share solutions with fellow team members.
Exercise excellent verbal and written communication practices.
The ideal candidate will have prior experience with: Storage (Pure, Synology, Dell PowerStore), Office 365, SentinelOne, Azure, DBA, Log360 Active Directory, Veeam backups, Linux, Solarwinds SAM, Manage Engine, and Barracuda.
Why Haugland?
Compensation range for this role is $100-150k.
At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront.
Excellent benefits package including medical, prescription drug, dental, vision, Health Savings Account (HSA), short/long term disability and life Insurance
401k with 5% employer match
Employer funded Dependent Care FSA
Potential for annual performance-based raise
Paid Time off
Paid company observed holidays
Educational and professional advancement opportunities
Frequent company-sponsored events
Relaxed, friendly office
Fast-paced, exciting environment
Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, “the Company”) do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company's written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current.
We are an Equal Opportunity Employer.
Information Technology Specialist
Information technology professional job in Farmingdale, NY
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
Technical Support and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
Information Technology Specialist
Information technology professional job in Mount Vernon, NY
Must-haves
2-3+ years in an IT support role
Experience troubleshooting hardware and software incidents
Strong experience with Active Directory to manage accounts and reset passwords
Strong network understanding, troubleshooting Wi-Fi connectivity, understanding of fundamentals such as VPN, TCP/IP, DNS, LAN/WAN, etc.
Strong recent experience with que management, working with a ticketing system
Strong communication, eagerness to learn, and customer service skills
Plusses
Experience troubleshooting Macs as well as Windows
Experience working in a customer facing role
Experience working in the educational/instructional field, or working in IT at their college
Strong recent experience using ServiceNow as a ticketing system
Day to Day
A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able.
$25-30/hr
IT Audit Engineer(No Sponsorship/No Remote)
Information technology professional job in Bridgeport, CT
About Us
We are a premier retailer known for our commitment to quality, customer service, and innovation. As we prepare to transition into a publicly-traded company within the next 6-12 months, we're building a future-ready IT audit function that emphasizes automation, efficiency, and compliance.
To support this transformation, we're seeking an IT Audit Engineer-a technically capable professional who can independently develop scripts and tools that automate evidence gathering, testing, and other components of our IT audit processes. Unlike traditional IT auditors, this role is designed for someone who can build and maintain technical solutions without relying on outside engineering support.
This is your opportunity to help shape a modern, tech-enabled audit program in a fast-paced, high-growth environment.
Job Summary
As our IT Audit Engineer, you will lead the technical side of audit execution-developing scripts, building automation, and integrating tools to streamline audit and compliance activities. You will work closely with IT auditors, process owners, and engineering teams to identify areas for automation and implement practical, secure, and auditable solutions.
This role is ideal for someone who thrives at the intersection of compliance and code-a problem-solver who can write scripts as easily as they can navigate complex compliance and regulatory requirements.
Key Responsibilities
Develop and maintain PowerShell and Python scripts to automate evidence collection, controls testing, and system analysis.
Build tools and lightweight utilities to streamline and support recurring audit procedures. Analyze system logs and event data to validate control performance and identify anomalies.
Partner with auditors and business teams to identify manual tasks that can be automated. Design and maintain documentation for all automation workflows, ensuring transparency and repeatability.
Support internal and external audits by building self-service or on-demand tooling for audit readiness.
Maintain version control and secure storage of scripts, ensuring audit trails are intact.
Help define best practices for audit automation, and act as a subject-matter expert for technical tooling within the audit team.
Stay up to date with compliance requirements and build technical solutions aligned with them.
Qualifications
Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field.
1-3 years of experience in IT audit, automation engineering, or security scripting roles.
Strong scripting and automation skills using PowerShell and Python.
Experience analyzing and parsing system logs, event data, and access controls.
Familiarity with regulatory and compliance standards such as SOX, ISO 27001 and NIST. Ability to build tools or scripts that interact with directory services (e.g., Active Directory), logging platforms, and file systems.
Experience managing code in version control systems (e.g., Git).
Experience with Workiva and Tripwire is a plus.
Strong documentation and process management skills to support audit traceability.
Ability to work independently and prioritize work across multiple audits and compliance initiatives.
Excellent collaboration and communication skills, especially when working with non-technical audit and compliance staff.
Professional certifications (one or more preferred): CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CIA (Certified Internal Auditor), CRISC (Certified in Risk and Information Systems Control), CPA (Certified Public Accountant, with IT audit experience), CEH (Certified Ethical Hacker), COBIT Foundation (Control Objectives for Information and Related Technologies), and ITIL Foundation or Practitioner (Information Technology Infrastructure Library).
What We Offer
Competitive salary and comprehensive benefits package
A key technical role in our transition to becoming a publicly-traded company
Opportunities to define audit automation practices from the ground up
A collaborative, forward-thinking environment where your technical input drives real impact.
Information Technology Professional
Information technology professional job in Brookhaven, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
IT technician
Information technology professional job in Riverhead, NY
Must have at least one year experience working on copiers or computers, managing an IT environment or Network installation.
Required qualifications:
Legally authorized to work in the United States
18 years or older
IT - 1311
Information technology professional job in White Plains, NY
Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On
We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems.
SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc.
COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas.
Job Functions & Responsibilities:
Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems
Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems
Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori
Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system
Apply Support Package Stack using SUM across the SAP landscapes
Assist in SAP user security role design and access setup
Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure
Perform System / Client Copies of non-production environments with production data
Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0.
Configure SAML for Single Sign on between SAP Fiori / SAP ERP system.
Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices
Perform Oracle Upgrades of SAP system databases.
Skills:
Perform all system upgrades, patching, and address vulnerabilities
SAP Business Warehouse system Upgrade from 740 to 750
SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration.
Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout.
Configure and rollout SAP SSO 3.0.
Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations.
Experience with System Refresh / Client Copies.
Experience with Oracle Upgrades on SAP Databases.
Strong communication, presentation and organizational skills.
Excellent analytical and problem-solving abilities.
Education & Certifications:
Bachelor's degree in IT.
Metrology, QC & Production Support Technician
Information technology professional job in North Branford, CT
Are you looking for a new and exciting opportunity to use your production support skills in a successful and growing company? If you have a desire to work in an energetic, collaborative environment and you are looking for long term growth then check out this opportunity at Bausch + Stroebel Machine Company, Inc.!
Bausch + Stroebel's Policy and Goals: to provide the best technical and economical answers to the challenges presented by the world market.
With this clearly defined company goal in mind, we design, build and sell packaging and production systems for the pharmaceutical, cosmetic and allied industries. From modest beginnings 50 years ago - with only 4 people - Bausch + Stroebel has developed into an international enterprise. It is now one of the leading manufacturers in pharmaceutical packaging.
Serving a global market
In step with the increasing globalization of the pharmaceutical industry resulting, among other things, from the mergers of major manufacturers, Bausch + Stroebel puts great emphasis on the international market.
The development of a market-oriented, worldwide group of companies has brought Bausch + Stroebel increased market presence, proximity to its customers and faster communication between customers and staff. Representatives and agents serving our local market areas are active on every continent on our behalf.
Position Overview
The role of the Metrology, QC & Production Support Technician is to perform inspections, check incoming materials, in-house manufactured parts, externally produced parts, and components.
Core duties and responsibilities include the following.
Perform quality inspections (dimensional and visual) by using precision measuring instruments, including micrometers and calipers, fixtures, and gauges.
Initiate rework or rejection of the part if required.
Accurately document the results of the inspections.
Generate spreadsheets for data collection.
Laser, etch, or pin stamp numbers on a part.
Monitor and coordinate critical equipment and instrumentation to ensure proper operation and calibration.
Maintain all controlled document files and test records in a timely and accurate manner.
Evaluate problems and make initial recommendations for possible corrective action to the supervisor.
Typically performs routine assignments supporting production (material selection and cutting according to work orders).
Loads and unloads materials onto or from pallets, trays, racks, and shelves as required.
Transports materials from storage or point of use work areas.
Maintain acceptable housekeeping standards to keep production work areas clean and ensure that all tools, materials, and supplies are returned to their designated locations as soon as the task is finished.
Must wear proper safety equipment and comply with company safety rules at all times.
Other warehouse/shop duties as assigned (back-up for shipping & receiving, various facilities-related projects, assist with maintaining company car fleet, etc.).
Qualifications
Positive attitude and striving to improve/learn new things every day.
Regular, consistent, and punctual attendance is required.
Knowledge of Metrology, QC, and Calibration techniques.
Know when and how to ask for assistance to ensure understanding of projects and tasks.
Able to accept direction from others.
Accepts routine change in the job and department.
Ability to anticipate the needs of the shop.
Possesses good written and verbal communication skills.
Demonstrates accuracy and thoroughness.
Demonstrates persistence, good judgment, strong decision making, problem-solving, and critical thinking skills, and overcoming obstacles.
Uses good time management
Ability to read and interpret drawings
Proficient using a PC in a Windows environment with knowledge of Microsoft Office, in particular, Microsoft Excel.
Education and/or Experience
High school diploma from a vocational-technical high school, GED, completion of an apprenticeship program or community college certificate program.
2+ years of experience in a manufacturing environment as a quality inspector.
Quality system awareness.
Experience with the properties of common metals and plastics used in manufacturing.
Knowledge of ISO 9001:2015 is required.
LANGUAGE SKILLS:
Ability to fluently read and write English, comprehend and follow verbal and written instructions
MATHEMATICAL SKILLS:
Intermediate to advanced shop math. Knowledge of the metric system is a plus.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. Warehouse manufacturing environment.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Additional Information
Hours:
M-F, 7:00 am - 12:00 pm and 12:30 pm - 3:30 pm - Overtime possible
Benefits:
We offer medical and dental plans (company pays 83% of the premium for employees and eligible dependents); company-paid short term and long term disability plans, company-paid life insurance and AD&D plans; voluntary vision plan; voluntary life and dependent life plans at discounted group rates; a 401(k) plan with a 4% safe harbor company match, company paid holidays and generous paid time off plan (starting with 18 PTO days per year and increasing accrual rate every 2 1/2 years).
Home Office / Travel:
This position is located in Branford, CT.
If you meet the qualifications and feel this position is a good match to your skills and interests please send your resume and a cover letter including your hourly rate requirement.
Bausch + Stroebel's US Headquarters is located in Branford, CT
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Bausch + Stroebel is an Equal Opportunity Employer