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  • Technical Specialist (Reston R271)

    Apple 4.8company rating

    Information technology professional job in Reston, VA

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************
    $100k-133k yearly est. 7d ago
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  • Help Desk Supervisor/Sr. User Trainer

    Centurion 4.7company rating

    Information technology professional job in Washington, DC

    Centurion is looking to hire a Help Desk Supervisor/Sr. User Trainer to work ONSITE at the one of federal clients in Washington, DC. We are looking for on-site technical resource/support in making visually appealing and data accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management in conjunction with job requirements. Primary Responsibilities: Provide on-site technical resource/support who should be comfortable with making visually appealing and data-accurate updates to a public facing website. Quick learner who is willing to learn new data management systems in order to provide high-level support, as well as day-to-day management. Create, modify and run daily, weekly, monthly and quarterly reports, as requested. Provide technical support to new and current users of the internal database system. Assist in testing database functionality following upgrades or fixes. Make updates to website based on specific data points at regular intervals. Provide technical support to office staff as necessary, to include interaction with Department technical staff, ordinary maintenance of office technical equipment, and routine troubleshooting. Candidate should be mindful of principles of cybersecurity, data protection, and privacy in all work assignments. Basic Qualifications: Excellent written and oral communication skills. Strong skills in commonly used software, such as Microsoft Office Suite with emphasis on Excel, Word and PowerPoint. Experience using Drupal, TEAMS or TEAMS Apps. Experience with SharePoint (Administrative Role) Bachelor's degree (or equivalent) and 2+ years of experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users, is preferred. At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred. Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported. Should be an expert user of the Government's word processing, spreadsheet, and email systems. Must be a U.S. Citizen and able to obtain a Public Trust clearance. Preferred Qualifications: Experience working in a Government and/or Litigation Support environment in conjunction with basic qualifications, preferred. Undergraduate degree valued. Prior supervisory experience strongly preferred. Experience with DOJ office automation environments extremely helpful. Knowledge of Government's IT environment, including office automation networks, PC and server based applications preferred. Experience using payroll systems, and financial management systems a plus. At least one year of experience in automated litigation support preferred.
    $66k-87k yearly est. 2d ago
  • Entry-Level Brand Technical Specialist

    IBM Computing 4.7company rating

    Information technology professional job in Washington, DC

    A leading tech company is seeking a Brand Technical Specialist to develop client relationships, involve in sales prospecting, and deliver innovative solutions that address complex business challenges. The role requires a blend of technical education and strong people skills to navigate customer needs and achieve sales objectives. Ideal candidates will have a degree in a relevant field, confidence in client engagement, and a collaborative mindset. Opportunities to work in various locations, including Washington, DC, with approximately 25% travel required. #J-18808-Ljbffr
    $86k-105k yearly est. 5d ago
  • Patent Prosecution Attorney - Software & Tech

    Vanguard-Ip

    Information technology professional job in Washington, DC

    A mid-sized patent law firm located in Washington, DC, is seeking candidates with prior experience in patent prosecution and a relevant degree. The ideal applicant will have a USPTO Reg. No. and competencies in software technologies like cloud and AI. This firm, specialized in IP placements, offers a unique understanding of technical needs and candidates' career aspirations, ensuring a supportive recruitment experience. Candidates are encouraged to apply confidentially for this exciting opportunity in patent law. #J-18808-Ljbffr
    $74k-106k yearly est. 2d ago
  • Tier 2 Technical Support Operations Analyst

    Dunhill Professional Search & Government Solutions

    Information technology professional job in Fairfax, VA

    Telework US Citizen We are seeking to hire a Tier 2 Technical Support Operations Analyst in support of the Justice-US COURTS program. This is a great opportunity for someone has a strong background in the Power Platform, excels in troubleshooting and operational support, and thrives on improving systems, processes, and user experience. Job Description: The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. Be available for on-call 24x7x365 ongoing application support. Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. ServiceNow metrics reporting on ticket acknowledgements, resolution times Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. 4-6 years of experience in information technology, systems administration or other IT related field. Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation. Effective communications (written and spoken). Coordinates and tracks well across AFS and client technical and functional teams. ServiceNow ITSM (desired not required). ITIL (desired not required). Data Analysis / Excel. SQL Server Integration Services (SSIS). T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data
    $45k-80k yearly est. 1d ago
  • Learning Management System Specialist

    Hmshost 4.5company rating

    Information technology professional job in Bethesda, MD

    With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) *401(k) retirement plan with company match *Company paid life insurance *Tuition reimbursement Employee assistance program Training and exciting career growth opportunities Referral program - refer a friend and earn a bonus *Benefits may vary by position so ask your recruiter for details. Purpose: The Learning Management System (LMS) Specialist provides operational support technical expertise for the organization's Learning Management Systems, ensuring reliable training delivery, accurate reporting, and a positive learner experience. This role identifies and resolves system issues, maintains data integrity, and drives continuous improvement of learning operations to support business priorities. Essential Functions: Owns the end-to-end LMS content lifecycle, including uploading, testing, publishing, and maintaining eLearning modules, videos, job aids, and instructor-led training materials, ensuring content is functional, accessible, and optimized across user types and devices Organizes, structures, and maintains learning paths, curricula, and course structures, balancing accuracy, usability, and evolving training requirements; proactively identifies outdated, duplicated, or misaligned content and recommends improvements Maintains accurate user data (new hires, transfers, terminations, role changes, organizational updates) by partnering with HRIS and People & Culture teams to investigate discrepancies, determine root causes, and resolve data issues related to job codes, locations, reporting structures, and employment status Evaluates and maintains data integrity standards through consistent naming conventions, tagging, and data hygiene practices, improving searchability, reporting accuracy, and long-term system reliability Serves as a trusted first point of contact for LMS-related inquiries, independently assessing issues, determining appropriate solutions, and delivering clear, user-friendly support to field managers and People & Culture partners Troubleshoots complex LMS issues including login challenges, course accessibility, browser/device compatibility, and completion errors; resolves issues independently or escalate appropriately to the LMS vendor, IT, or HRIS Generates, analyzes, and distributes training reports related to completions, overdue training, compliance requirements, and operational needs; identifies risks, gaps, or inconsistencies and supports leaders with actionable insights Partners cross-functionally with global Learning and HRIS teams, as well as IT, Instructional Designers, and Field Learning leadership to ensure learning assignments, publishing standards, and system configurations align with LMS standards and real-world operational workflows Supports system updates, enhancements, and testing by identifying potential impacts, validating functionality, and ensuring continuity of training delivery; exercises sound judgment during audits and training validations to ensure records are accurate, complete, and defensible Reporting Relationship: The LMS Specialist reports to the Senior Manager of Learning Development & Optimization Minimum Qualifications, Knowledge, Skills, and Work Environment: Education and Experience: The combination of education and professional experience must exceed 5 years: In a technical role: Requires 5 years of experience engaged in delivering LMS programs A bachelor's degree in a program related to the functional area can count for 3 of the 5-year requirement In the industry: 3-5 years of Hospitality, F&B and/or Retail experience Specialized Training: Training that leads to knowledge of eLearning formats such as SCORM, MP4, and HTML5 Specialized Skillset/Competencies/Traits: Demonstrated experience working with an LMS (e.g., Axonify, Workday Learning, Cornerstone, Docebo, SuccessFactors, or similar) Familiarity with HRIS data fields and how HR system information flows into an LMS Strong independent judgment, problem-solving, and critical thinking to identify issues, resolve data and system challenges, and continuously improve learning operations in support of business priorities Experience supporting data integrity, system testing, quality control, or process improvement initiatives preferred Exceptional customer service and communication skills Strong attention to detail; familiar working with digital systems and data entry Ability to follow structured processes, maintain consistency, and meet deadlines Proficient in Microsoft Office; tech-savvy with the ability to learn new systems quickly and teach others Business acumen with the ability to understand the long-term implications of Learning & Development planning and to advance the organization's goals Demonstrated ability to understand the needs of the business, stakeholders, the employee population and individual circumstances Demonstrated history of creating and maintaining positive work environments Location: This role is based at the North America Support Center in Bethesda, MD Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
    $84k-114k yearly est. 2d ago
  • Senior Manager, Technology Change Risk Oversight

    Capital One 4.7company rating

    Information technology professional job in Washington, DC

    Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk. Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk. Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results. As the Senior Manager, Technology Change Risk Oversightyou will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities. Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately. Essential Functions (Responsibilities): Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy. Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services Demonstrate strong analytical, problem-solving, and decision-making skills Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers Define, structure and plan work independently Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance. Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies Basic Qualifications: Bachelor's Degree or military experience At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or information technology At least 3 years experience with Public Cloud implementations Preferred Qualifications: Master's Degree in Computer Science or in an Engineering discipline Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP)) Experience with Information Security at the policy, architecture or implementation level Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus Experience with identifying and communicating key risks related to cloud native implementations and architectures Experience drafting reports or analytic assessments for senior management Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions Ability to manage multiple high-visibility and high-impact projects while maintaining superior results Execution oriented and a self-motivator Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK) Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.) Ability to work independently and in a team, taking a lead role on projects when necessary Prior experience working in financial services or other highly-regulated sectors Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud) Experience with OpenStack At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is Hybrid, with associates expected to consistently spend three days per week in the office. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $229,900 - $262,400 for Sr Manager, Cyber TechnicalRichmond, VA: $209,000 - $238,500 for Sr Manager, Cyber TechnicalNew York, NY: $250,800 - $286,200 for Sr Manager, Cyber TechnicalRiverwoods, IL: $209,000 - $238,500 for Sr Manager, Cyber Technical Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $250.8k-286.2k yearly 2d ago
  • Human Resources Information System Administrator

    Spectrumcareers

    Information technology professional job in Arlington, VA

    A fast-growing, enterprise organization with a complex, multi-location workforce is seeking a hands-on Workday HRIS professional to support and optimize its full HCM environment. This is a highly visible individual-contributor role responsible for the day-to-day stability, configuration, and evolution of Workday across the business. This position sits at the center of HR operations, payroll, benefits, and reporting, and partners closely with HR leadership and technical teams to ensure Workday runs accurately, securely, and efficiently. What You'll Do Own the ongoing configuration and maintenance of Workday HCM across all major modules, including time, absence, benefits, payroll, compensation, and recruiting Maintain and troubleshoot business process frameworks, condition rules, security roles, and data flows Monitor and resolve issues across Workday integrations and vendor feeds Support release cycles, including regression testing, UAT, and post-deployment validation Ensure data integrity, compliance, and audit readiness across the HR system Build and maintain Workday reports, dashboards, and analytics for HR and leadership Serve as the first point of escalation for system issues, enhancements, and end-user questions Partner with stakeholders to improve workflows, automate manual processes, and enhance the user experience What We're Looking For 5+ years of HRIS experience in an enterprise environment Hands-on Workday experience with configuration responsibility Exposure to multiple Workday HCM modules (time, absence, benefits, payroll, compensation, recruiting) Strong understanding of business process frameworks, security, reporting, and data governance Experience supporting system upgrades, testing cycles, and production troubleshooting Comfort working with integrations, file feeds, and third-party vendors Strong analytical and communication skills with the ability to work across technical and HR teams Why This Role Stands Out Broad Workday ownership rather than narrow module support Stable, well-resourced enterprise environment High-impact role supporting critical HR, payroll, and benefits operations Long-term growth path for a senior HRIS professional who wants depth and influence
    $69k-93k yearly est. 4d ago
  • ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location

    Ernst & Young Oman 4.7company rating

    Information technology professional job in McLean, VA

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. ServiceNow Senior Consultant - IT Service Management (ITSM) In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around. The opportunity You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career. As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions. Your key responsibilities In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include: Interacting with business stakeholders to evaluate business models and processes. Analyzing newly implemented technology solutions to verify they meet business requirements. Collaborating with technical teams to design and deliver system architecture solutions. Skills and attributes for success Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation. Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers) Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs Ability to create high quality deliverables and project artifacts To qualify for the role, you must have A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) Minimum of 1 of the following ServiceNow certifications: ServiceNow Certified Implementation Specialist - ITSM 3+ years of Big 4 or equivalent consulting experience Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization Experience leading teams and supervising others A driver's license valid in the U.S. Ability to travel to meet client needs Ideally, you'll also have ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) Performance analytics and reporting experience - certifications are a plus ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower) What we look for We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business. What we offer you At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more . We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications for this position on an on-going basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************. #J-18808-Ljbffr
    $122.9k-213.4k yearly 4d ago
  • Drainage and Stormwater Senior Technical Manager

    WSP Global Inc.

    Information technology professional job in Herndon, VA

    This Opportunity Manage projects with our Mid-Atlantic Civil and Drainage Team and be a part of a growing organization that meets our client's objectives and solves their challenges. At WSP, we are driven by inspiring the right people to be part of our future-focused business objectives. Our devotion to teamwork has allowed us to build communities and expand our skylines. Here at WSP, anything is within our reach and yours as a WSP employee. Come join us and help shape the future! Job Description WSP is currently initiating a search for a Drainage and Stormwater Senior Technical Manager for our Herndon, Virginia office. The successful candidate will manage the delivery of multiple drainage and stormwater design projects and hydrologic and have experience with hydraulic (H&H) studies for stormwater management, conveyance systems, resilient infrastructure, and flood control in Virginia and throughout the Mid-Atlantic region. This is an excellent management position in an internationally recognized global firm in a field designated for rapid growth. Duties and Responsibilities Perform professional civil engineering on roadway, stormwater, and site projects for multiple federal, state, and local clients. Provide engineering services and project/task management of drainage design, stormwater management, flood control and H&H modeling. Local and state experience on drainage and stormwater management design projects is preferred. Coordinate complex multi-disciplinary traditional design and alternative delivery projects. Coordinate, review and approve design plans, ensuring data integrity and work is compliant with all applicable codes, ordinances, and regulations. Mentor younger staff in the development of their design skills, including in the latest drainage and stormwater design focused on Virginia and local requirements. Permitting, public participation, and coordinating/interacting with regulatory agencies, subcontractors, and clients in a confident and professional manner. Oversee and monitor cross-functional teams in executing projects including budgets, tracking hours and expenses, and task completion. Collaborate with professionals from a variety of disciplines to provide future ready solutions for clients. Remain current in latest drainage and stormwater standards and water resources engineering techniques. Support business development activities in the region, including contributing to proposals, interviews and other pursuit activities. Exercise responsible and ethical decision-making regarding company funds, resources and conduct, and adhere to WSP's Code of Conduct and related policies. Perform additional responsibilities as required by business needs. Talent is the essence of meeting our client's objectives, goals and challenges. If this sounds like a fit for you, we'd love to have that first discussion of you joining our team. Minimum Qualifications Bachelor's Degree in Civil or Water Resources Engineering or closely related discipline. Professional Engineer license required. Virginia, Maryland and/or District of Columbia P.E. licenses preferred. 10+ years of relevant post-education experience in the A/E/C industry with a technical client-facing background in the water resources sector. Experience in water resources engineering including with hydraulic modeling of open-channel and closed conduit systems. The ability to manage several projects concurrently, provide senior-level input and evaluation on projects, and serve as technical manager. Proficient knowledge of related engineering principles, practices, process, and the application to permitting and project work-related issues. Well-defined knowledge with Stormwater Management, Drainage, Hydrology & Hydraulics Design, Watershed Studies, Floodplain Delineation, etc. Experience with project and client development/relationship management. Proficient ability to coordinate with agency regulators and understand requirements. Highly effective interpersonal and communication skills when interacting with others, expressing ideas effectively and professionally to an engineering and non-engineering audience. Demonstrated high-level of self-leadership with attention to detail, multi-tasking, and prioritization of responsibilities in a dynamic work environment. Ability to work independently and provide guidance and leadership to junior team or project members, with strict adherence to QA/QC. Proficient understanding of and well-defined experience with surface water analysis, hydrologic methodologies/models, hydraulic models, and with software tools for project delivery including AutoCAD, Civil 3D, MicroStation, OpenRoads, PondPack, HEC-RAS, project collaboration software, Bluebeam and ArcGIS software. Demonstrates strong competence in critical thinking and problem-solving skills required to apply technical knowledge to reach conclusions from testing results, data collation, statistical analysis and arriving at the most effective, economical, and logical solution. Demonstrated effectiveness at coordinating and assertively directing subconsultants and others to consistently complete tasks safely and efficiently. Preferred Qualifications Master's Degree or additional certifications in the above-referenced discipline Experience working with state/county/local/municipal clients in the Northern Virginia region. Virginia DEQ plan reviewer certification for stormwater management and/or erosion control. Working knowledge of roadway and utility design principles, practices, and processes. Affiliations with professional societies and active industry and community involvement are highly desirable #J-18808-Ljbffr
    $107k-145k yearly est. 1d ago
  • ActioNet, Inc. Careers - Data Center Technician, Mid (IT Specialist)

    Actionet, Inc. 4.7company rating

    Information technology professional job in Washington, DC

    Data Center Technician, Mid (IT Specialist) Clearance Requirement: U.S. Citizenship with eligibility for High Public Trust As a Mid-level Data Center Technician, you will provide essential operational support for Treasury's data center infrastructure. Responsibilities include performing server racking, patching, system backups, and log analysis to maintain optimal system performance. You will play a key role in incident response, both on-site and remotely, ensuring compliance with established service-level agreements. Salary Range: 72,000-87,000 Duties and Responsibilities * Perform daily system checks, monitor hardware health, and execute scheduled maintenance. * Respond to and resolve incidents per defined SLAs, escalating when required. * Support infrastructure backup, recovery, and patching processes. * Accurately document maintenance activities, logs, and incident resolutions. * Participate in a 24x7 support rotation, including weekends and holidays. Basic Qualifications (Required) * U.S. Citizenship and eligibility for High Public Trust clearance. * 1-8+ years of relevant IT infrastructure or data center experience. * Proficiency in troubleshooting Windows OS, Microsoft Office Suite, and standard enterprise tools. * Experience with ITSM platforms such as ServiceNow. * Strong communication, organizational, and problem-solving skills. Preferred Qualifications * CompTIA A+, Network+, or Security+ certification. * ServiceNow or other ITSM platform experience. * Federal IT or large-scale enterprise infrastructure support experience. * ITIL Foundation certification or equivalent training. ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator! Core Capabilities: * Advanced and Managed IT Services * Agile Software Development * DevSecOps * Cybersecurity * Health IT * C4ISR & SIGINT * Data Center Engineering & Operations * Engineering & Installation Why ActioNet? At ActioNet, our Passion for Quality is at the heart of everything we do: * Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters. * Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence. * Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation. ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation. What's in It For You? As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference? ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical Insurance * Vision Insurance * Dental Insurance * Life and AD&D Insurance * 401(k) Savings Plan * Education and Professional Training * Flexible Spending Accounts (FSA) * Employee Referral and Merit Recognition Programs * Employee Assistance and Identity Theft Protection * Paid Holidays: 11 per year * Paid Time Off (PTO) * Disability Insurance
    $27k-47k yearly est. 7d ago
  • Oracle Fusion Application Support

    KMM Technologies, Inc. 3.4company rating

    Information technology professional job in Reston, VA

    Oracle Fusion Application Support (M-F 9am-5pm EST) Lead the support of Oracle Fusion SCP modules ( Specifically Oracle Demand Management Cloud) and other SCM Modules. Collaborate with business stakeholders to understand their requirements and translate them into functional specifications. Configure Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications to meet business requirements and ensure optimal performance. Provide expertise in the design and development of SCM processes and solutions. Conduct system testing, user training, and support during the Roll out phase. Troubleshoot and resolve issues related to Oracle Fusion SCP (Specifically Oracle Demand Management Cloud) applications. Develop and maintain documentation for system configurations, processes, and procedures. Stay updated with the latest Oracle Fusion SCP features and functionalities to provide recommendations for improvements. Ability to work independently and as part of a team.
    $52k-73k yearly est. 2d ago
  • Senior Technical Editing Support Specialist

    Mission Essential 4.9company rating

    Information technology professional job in Fort Meade, MD

    Clearance Requirement: Active TS/SCI; CI-poly eligibility as directed Salary Range: $120,000 - $180,000 Job Description: Mission Essential is seeking a Sr Technical Editor to serve as the senior editor for serialized counterintelligence (CI) and counterterrorism (CT) analytic products. Ensure all finished intelligence complies with agency publication standards, style guides, security classification marking rules, and DoD/DA/IC directives; manage templates across product lines; coordinate scheduling and dissemination; and represent the Government customer in interagency forums. Key Responsibilities: · Review and finalize intelligence products for grammar, punctuation, clarity, logic, consistency, and adherence to classification caveats/portion markings, ensuring alignment with national/DoD/DA guidance and ACIC standards. · Maintain, modify, and improve templates for ~15 product lines and sub-product lines, supporting products that range from 2 to 100+ pages. · Plan and supervise editorial workflows that support production of 500+ formal analytic products annually; coordinate schedules and dissemination with authors, editors, web developers, and Government stakeholders to meet weekly/periodic output requirements. · Amend tables, tone boxes, and graphics so they are consistent with the accompanying text and presentation standards; ensure proper layout and metadata for external-facing ACIC publishing. · Represent Government Customer in meetings with internal and national-level intelligence agencies to resolve technical publication issues, electronic dissemination standards, and to conform with DoDIIS requirements. · Collaborate with authors and SME stakeholders to refine narrative structure, scope, and purpose; research content and enforce IC style/vocabulary consistency (ICDs 206/209/501/710, as applicable to agency practice), negotiating further revisions as needed to achieve publication quality. · Edit, design, and manage content for multimedia intelligence publications (internal/external), ensuring formatting and electronic dissemination meet established policies and external-facing site requirements. Minimum Qualifications · TS/SCI clearance (active); CI-poly eligibility · Demonstrated experience reviewing and finalizing IC/DoD intelligence products with classification and style guide compliance, and ability to formalize final products IAW established policies. · Proven capability to modify templates across ~15 product lines, producing items from 2-100+ pages while meeting weekly/periodic cadences (e.g., ASR and other serialized products). · Ability to coordinate production and dissemination for high-volume outputs (e.g., ~500+ formal products/year), working across editorial and technical teams. Minimum Education Qualifications: · High school diploma and 20 years of relevant experience with at least a portion of the experience in the last two years OR · Associate degree and 16 years of relevant experience with at least a portion of the experience in the last two years OR · Bachelor's degree and 14 years of relevant experience with at least a portion of the experience within the last 2 years OR · Master's degree and 12 Years of relevant experience with at least a portion of the experience within the last 2 years. Preferred Qualifications · 12+ years editorial experience (Master's +12 or Bachelor's +14) managing complex intelligence publishing pipelines; advanced knowledge of IC/DoD editorial standards and structured analytic tradecraft. · Demonstrated leadership in interagency publishing standards (DA/NGIC/DoDIIS), and in building/editing multimedia content for external dissemination. · Experience implementing two-pass QA/QC processes, redline/version control, and production dashboards tracking cycle time and defect rates.
    $40k-56k yearly est. 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology professional job in Kettering, MD

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $63k-90k yearly est. 20d ago
  • Junior System Administrator

    T-Rex Solutions 4.1company rating

    Information technology professional job in Fort Meade, MD

    Are you ready to make a significant impact by supporting critical national security infrastructure? T-Rex Solutions is looking for a fully cleared System Administrator to join our dynamic team in the Ft. Meade, MD area. Responsibilities: Provides support for implementation, troubleshooting, and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring, and problem resolution for all the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity, and configures network components along with implementing operating systems enhancements to improve reliability and performance. Requirements: Bachelor's degree in System Engineering, Computer Science, Information Systems, Engineering Science, Engineering Management, or a related discipline from an accredited college or university is required. 4 years of additional experience may be substituted for a bachelor's degree, for a total of 7 years. 3+ years of System Administrator experience Experience with: Configuration and Maintenance of Virtual Machines Linux operating systems Scripting languages (e.g. Perl, bash, etc.) OS and Software application patching (e.g. IAVA, Version updates) Attention to detail and time management Active TS/SCI w/ FSP Desired Skills: Understanding of and/or experience with: Docker containerization and Kubernetes orchestration Public Key Infrastructure (PKI) Secrets/Vault Management IdAM directories (active directory and/or LDAP) Ticket tracking tools (e.g. Jira, Redmine, RT Tracker) Networking/Load Balancing T-Rex Overview Established in 1999, T-Rex Solutions, LLC is a proven mid-tier business providing data-centric mission services to the Federal government as it increasingly tries to secure and leverage the power of data. We design, integrate, secure, and deploy advanced technical solutions for our customers so they can efficiently fulfill their critical objectives. T-Rex offers both IT and professional services to numerous Federal agencies and is a leader in providing high quality and innovative solutions in the areas of Cloud and Infrastructure Services, Cyber Security, and Big Data Engineering. T-Rex is constantly seeking qualified people to join our growing team. We have built a broad client base through our devotion to delivering quality products and customer service, and to do that we need quality individuals. But more than that, we at T-Rex are committed to creating a culture that supports the development of every employee's personal and professional lives. T-Rex has made a commitment to maintain the status of an industry leader in compensation packages and benefits which includes competitive salaries, performance bonuses, training and educational reimbursement, Transamerica 401(k) and Cigna healthcare benefits. T-Rex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex (including pregnancy and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. In compliance with pay transparency guidelines, the annual base salary range for this position is $80,000 - $100,000. Please note that the salary information is a general guideline only. T-Rex considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. T-Rex offers a diverse and collaborative work environment, exciting opportunities for professional growth, and generous benefits, including: PTO available to use immediately upon joining (prorated based on start date), paid parental leave, individual and family health, vision, and dental benefits, annual budget for training, professional development and tuition reimbursement, and a 401(k) plan with company match fully vested after 60 days of employment among other benefits.
    $80k-100k yearly Auto-Apply 26d ago
  • IT Technician

    CC Pace Systems 4.3company rating

    Information technology professional job in Vienna, VA

    Skillset needed: Receiving Services Product Receipt Confirmation: Ability to confirm receipt of products and IT assets. Proficiency in identifying IT assets for tracking purposes. Skill in closing purchase orders. IT Asset Scanning/Updating: Competence in scanning/updating IT assets upon receipt from supply/vendor. Knowledge of introducing IT equipment to the IT Asset Management system. Familiarity with identifying tag numbers, descriptions, model numbers, serial numbers, manufacturers, and purchase orders. Inventory Warehousing Services Inventory Management: Expertise in providing inventory warehousing services, both onsite and offsite. Understanding of space requirements, speed of distribution, security needs, and transport services. Ability to manage temporary warehousing of IT assets with usage expected within 90-120 days. Skill in coordinating storage requirements for longer duration. Inventory Integrity: Capability to perform monthly and/or quarterly inventories. Ensuring the integrity of storage facilities and the Asset Management database. Advising customers on monthly inventory results and assisting with distribution plans. Providing additional inventory counts on request or in a set timely manner. Distribution Services Delivery Services: Proficiency in providing worldwide delivery services, ranging from dock-to-dock to customized priority delivery events. Skill in identifying cost-effective options for on-time delivery/pickup services. Discretion in selecting and funding shipping vendors. Equipment Scanning: Ability to scan equipment to the receiving entity. Ensuring traceability of data-storage equipment to confirm receipt. Disposal and Recycling Services Equipment Disposal: Assisting customers in disposing of obsolete or irreparable equipment. Tailoring activities to meet disposal requirements outlined in Security Instruction 2681 Media Disposal. Disabling data-storing equipment by removing data-storing components and/or batteries. Maintaining and sharing records of disposal with the IT Asset Management Team. Understanding of NIST compliance. Onsite Shredding: Performing onsite shredding of data-storing components when possible. Maintaining records of onsite shredding services and providing them to customers. Ensuring approval of onsite shredding companies by Security. Miscellaneous Vendor Liaison: Liaising with vendors such as Advanced Technology Recycling and any buyback vendors (ITAD Tech, ATR, IBM). Equipment Maintenance: Maintaining logistics van, golf cart, manual, and electric pallet jacks. Materials Disposal: Managing cardboard recycling and trash disposal materials. ServiceNow/M365 Experience: Being able to learn and adapt using ServiceNow to track inventory, log time, update and confirm assets as well as closing out ticketing tasks. Ability to adapt to quickly changing processes and be steadfast in adopting, sharing and implementing new directives. Complete understanding of M365 (Outlook, Teams, SharePoint). Expert in Excel. CC Pace is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, or any other protected characteristic under federal, state, or local laws. CC Pace are committed to employing only candidates who are legally authorized to work in the United States. For us to comply with the Immigration Reform and Control Act of 1986, all new employees, as a condition of employment, must complete the Employment Eligibility Verification Form I-9 and provide documentation that establishes identity and authorization to work. E-Verify will be used for employment verification as part of your onboarding process. CC Pace values integrity throughout our hiring process. As part of our standard verification procedures, candidates will be asked to provide documentation confirming employment history, education, and work authorization.
    $55k-98k yearly est. 4d ago
  • IT Systems Administrator

    Quidient 3.5company rating

    Information technology professional job in Columbia, MD

    Quidient is a deep tech AI company pioneering advancements in Generalized (5D) Scene Reconstruction (GSR). GSR is poised to become one of the world's great digital product categories (think GPS, MRI, and LMM). Our flagship GSR product, Quidient Reality , is a powerful API that enables anyone with a mobile device to virtualize, visualize, and measure anything. Words relevant to Quidient include Generative AI, Physics-Informed AI, Large Scene Models (LSMs), Large World Models (LWMs), and API-First. Overview We're seeking a versatile IT Professional who brings a strong foundation across Cloud, Security, Networking, and Systems Administration. This is an ideal role for a technical generalist who thrives in hands-on environments, enjoys solving wide range of IT problems, and wants to grow with a rapidly expanding deep-tech company. This is a hybrid position, meaning that you will need to live within easy driving distance to our Technology Center in Columbia, Maryland. What You'll Do Core IT Operations Manage provisioning, setup, imaging, and configuration of Windows, mac OS, and Linux systems (Linux-heavy for cloud and engineering systems). Administer O365, Azure AD, identity management, and general access controls. Oversee Intune, Apple Business Manager, and device enrollment workflows; troubleshoot MDM conflicts and deployment issues. Support compute-heavy environments and graphics-intensive software installations. Resolve day-to-day IT requests including password resets, software installs, hardware troubleshooting, and user support. Cloud, Compliance, and Security Support cloud security posture (identify, encryption, access control, monitoring.) Contribute to internal infrastructure planning as workloads scale. Assist with IT requirements tied to government contracts and compliance. Maintain documentation, IT SOPs, and systems diagrams to support compliance growth. Help build a scalable IT foundation as the company grows, contributing to long-term IT strategy. What You Bring Must-Have Qualifications: Bachelor's degree or equivalent in IT, Computer Science, Cybersecurity or related fields. 5+ years of experience as an IT Systems Administrator or similar role. Strong experience in Windows, Linux, and mac OS environments (admin-level proficiency). Hands-on experience with Azure AD, Microsoft 365, Intune, and MDM workflows. Working knowledge of networking fundamentals: DNS, DHCP, VPN, firewalls, VLANs. Strong troubleshooting skills across hardware, software, and cloud infrastructure. Ability to work independently, manage ambiguity, and prioritize a high volume of requests. Willingness to work on-site in Columbia, MD, in a hybrid capacity. Responsible for participating in on-call IT operations, supported by both internal staff and our external vendor as needed. Meet Quidient, customer, and government security requirements, which may include, but are not limited to a background check, citizenship verification, and Criminal Justice Information Services verification. This position is not eligible for H-1B sponsorship. Nice-to-Have Qualifications: Experience in fast-paced or startup environments. Seasoned in HTML, CSS, or Web design is a major plus. Certifications such as Cloud+, Security+, Network+, or Azure Administrator (AZ-104). Understanding of cloud security best practices, encryption, and identity management. Experience with NVIDIA GPU environments, driver installation, or workstation provisioning. Exposure to government or regulated IT environments. Scripting or automation experience (Python strongly preferred). Familiarity with compliance frameworks such as FedRAMP, SOC2, or NIST. Interest in contributing to engineering systems or learning deeper software / cloud infrastructure concepts. Experience in fast-paced or startup environments. What We Offer Compensation: Salary Range: $100,000 - $140,000. Annual bonus and equity as appropriate. Benefits: Health insurance HSA Account 401(k) with company match Life & disability insurance Paid holidays & generous PTO Opportunities for bonuses, equity, and career growth Equal Opportunity Employer Statement Quidient is an Equal Opportunity Employer. Quidient will consider all qualified applicants without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other classification protected by applicable state, federal, or local laws.
    $100k-140k yearly Auto-Apply 20d ago
  • AIS/IT Security Administrator Mid

    Mag 4.6company rating

    Information technology professional job in Fort Meade, MD

    At MAG, we provide and enable real-time situational awareness to help our customers make the world smaller and safer. We are laser focused on serving our customers by providing technical expertise, operational excellence, and flawless execution. Relentlessly driven by our dedication to service and performance, we have become the leading independent provider of manned/unmanned full-spectrum outsourced ISR services in the world. Our success is due entirely to the high caliber of employees we recruit, hire, and retain. At MAG, we look for individuals who thrive in a high-performance environment where challenges are the norm and success are expected. MAG Aerospace is seeking a resourceful Mid Level ITprofessional to develop and maintain networks. They will monitor network performance, optimize server capacity, and secure networks and data. They also repair network errors at client locations and perform network upgrades. They will provide support for daily Information Systems operation, maintenance and administration of assigned networks. **_***Requires a current Top Secret security clearance. A CI Polygraph will be required within 6 months.***_** **_Must be a US Citizen_** **Essential Duties and Responsibilities** Duties include, but not limited to: + Provide day-to-day infrastructure maintenance for NCWDG AIS systems, + Provide system engineering services to troubleshoot/correct network, system andsoftware failures as reported by network users of the Command networks, + Provide training and support for AlS personnel on network configuration,troubleshooting, operational procedures and use of software packages on the Commandsystems and networks, + Draft and maintain up-to-date system drawings to accurately reflect the configurationof the Command's classified computer networks, + Provide communications network support to on-going PMO sponsored research anddevelopment programs involving information systems mission requirements + Provide general system engineering support of AIS systems for the Command + Summarize, evaluate, and meet user needs and expectations for ATS functions, + Identify system data, hardware. or software components required to meet user needs, + Create an IS disaster recovery plan, + Provide software and hardware architectural analysis + Provide testing & evaluation support for network systems, + Maintain and troubleshoot video teleconference establishment over secure networks + Assist with designing and fielding special purpose systems for critical missions, andprovide recommendations for hardware and software procurement. + Maintain the Command's computer network operations. + Ensure that all servers,switches, routers, crypto, fiber connections, attached leased circuits and distant endhardware are all fully operational, + Manage user accounts. + Ensure accounts which include individual's profiles areaccurate and up to date. + Archive accounts as personnel detach from the Command,Configure and maintain, routers, and switches, using system management products + Create disk images for OS deployment to new computers-and remotely preloadcomputers with standard software configurations, + Draft technical documents discussing new technologies and how they could impactexisting networks, + Provide developmental system evaluations and recommendations to optimize AISR&D efforts, + Assess product integration and provide interaction recommendations to optimize AISR&D efforts, + Perform and complete system and product development and integration as directed **Requirements** **Minimum Requirements** **Experience:** + Minimum of 5 - 8 years applied work experience as a AIS/Network engineer + Possess general knowledge and understanding of the following operating systems and/or applications: + Windows Server 2008/2012 Mail (Exchange server 2010) or newer + Directory Service (LDAP and AD) DNS + DHCP TCP/IP routing + Servver Monitoring (SCOM) + IPS/MARS + MS Backup exec + Windows 10 + ACAS + SOlar Winds + RHEL 5 or newer + VMWare ESXI + Sharepoint 2013 or newer **Education:** + Bachelors degree in IT related field or have 3 years of additional applied work experience **Clearance:** + **Active TOP SECRET clearance** + Possess **eligibility** for access to be **upgraded to a** **TS/SCI** in the **NEAR** future upon hire - (ALL HIRES WILL MAINTAIN AN SCI - MAG Will Upgrade your TS to TS/SCI - IF YOU POSSES THE BACKGROUND TO BE UPGRADED) + Be able to successfully pass a Counterintelligence (CI) polygraph examination in the future + Possess an investigation that is current within 6 years + Personnel who are enrolled in CE will also be eligible **Other Qualifications:** + Must be a US Citizen. + Must hold the following certifications in current status: + DODD8140.01 + Security + CompTIA Advanced Security Practioner or CISSP \#LI-VF1 **Special Note** The position is contingent upon candidate's ability to meet physical and medical requirements as needed by the position; including compliance with all applicable federal, state, and local jurisdictional requirements. **Benefits and Compensation** At MAG Aerospace, we value your contributions providing our employees with a robust Total Rewards package that supports your total well-being. Full-time and part-time employees working at least 30 hours a week on a regular basis are eligible to participate in MAG's Total Rewards programs. Our offerings include health, life, disability, financial, and retirement benefits as well as paid leave, professional development, and tuition assistance. Individuals that do not meet the threshold are only eligible for select offerings not inclusive of health benefits. We encourage you to learn more about our Total Rewards Program by visiting the Resource page on our Careers site: ********************************** Salary at MAG Aerospace is determined by various factors including but not limited to location, the particular combination of education, knowledge, skills, competencies, and experience as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $120000 to $140000 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of MAG's total compensation package for employees. **Need help finding the right job?** We can recommend jobs specifically for you! **Job Locations** _MD-Ft. Meade_ **ID** _2026-7998_ **Work Region** _CONUS_ **Category** _Information Technology_ **Type** _Regular Full-Time_ **Clearance** _Top Secret/SCI_
    $120k-140k yearly 22d ago
  • IT System Administrator (TS/SCI with Polygraph)

    Red Alpha

    Information technology professional job in Columbia, MD

    A day in the life: As an IT System Adminstrator, you will support our mission critical prime program by assissting with the installation, configuration, and integration of new systems/applications into client IT environements. These include cloud, network, LDAP, and certificate-based infrastructure. What you bring to the table: Infrastructure Integration: Understanding of fundamental networking concepts (IP addressing, DNS, subnets) Understanding and Experience with: LDAP/Active Directory structure and authentication SSL/TLS certificate usage and basic management Awareness of security best practices (e.g., user permissions, patching) Cloud Infrastructure: Understanding of basic cloud computing concepts (IaaS, PaaS) Familiarity with AWS components such as EC2, IAM, and S3 Containers & Orchestration: Basic knowledge of Docker (images, containers, volumes) Awareness of Kubernetes and how container orchestration works (actual experience not required but a plus) Support & Sustainment: Ability to perform system health checks and basic troubleshooting Comfortable using system logs and monitoring tools Familiar with documenting procedures and resolutions Client Engagement & Communication: Ability to interact with clients and internal teams professionally Strong communication and problem-solving skills Willingness to learn and adapt to changing client environments Additional Requirements: 5+ years of professional experience in IT including 3+ years experience in system administration A Bachelor of Science Degree in Omputer Science or a related technical discipline from an accredited institution Active TS/SCI with Polygraph Eagerness to learn and grow in a fast-paced technical environment Willingness to work off-hours occasionally for updates or incident resolution Exposure to Git or version control systems Experience using command-line interfaces (CLI) Interest in automation or infrastructure-as-code (e.g., Ansible, Terraform) Bonus Skills: Experience with Kubernetes and container orchestration Entry-level certifications preferred: CompTIA A+, Network+, or Linux+ AWS Certified Cloud Practitioner (a plus) Docker Certified Associate or CKA (a plus) The total package: Our total compensation package was strategically designed with our members in mind with the intention to: reward our members for their hard work and commitment to our customers' missions; allow members to share in Red Alpha's success as we continue to grow and expand our footprint; provide long-term career opportunities through stability and internal mobility; and provide the resources our members need to support themselves and their dependents in the form of a robust benefits package. Our total compensation package includes a competitive base salary and benefits such as health, life/disability, 401k, paid time off, professional development, and generous bonus programs. Please visit our benefits tab for additional information. Salary Range: Disclosed pay ranges are a general guideline, and are not a guarantee of a final salary or compensation. Our approach in determining final salaries takes into consideration a number of factors such as education, certifications, total years of relevant professional experience, actual level of expertise, and the responsibilities of the role itself. Based on the outlined roles, responsibilities, and requirements, the projected pay range for this position is: $95k - $125k annually Some of our additional perks and benefits include: Retire sooner than planned: Get closer to retirement with up to 10% in 401k contributions, immediately vested. Have a career AND a life: Enjoy up to 5 weeks of leave (25 days of personal time off) and 11 paid floating holidays. Stay at your best: As a member, we'll pay 100% of your premiums for comprehensive health, dental, and vision insurance. We'll also pay the majority of the premiums for your family. Let's not forge free access to a fully equipped state of the art gym! Keep current on new technologies and technological advancements : $5250 per year towards ongoing education, trainings, certifications, and maintaining professional memberships. Dress in style: Spend up to $300 per year on company branded merchandise featuring top quality brands such as Under Armour, Nike, Carhartt, YETI, etc. Enjoy the culture: Attend fun company events throughout the year such as our Oktoberfest, summer picnic, and annual holiday party! These are all in additon to your team events which may include happy hours, baseball games, snowboarding, RenFest, and more! Every day, our elite customers are pushing through "the grind" to defeat the enemy, even putting their lives on the line for our freedom. Rise to the occasion with us to deliver engineering excellence, to match their dedication to this nation. Join us as we bring digital transformation to the fight!
    $95k-125k yearly Auto-Apply 6h ago
  • IT Lab Systems Administrator*

    FGS, LLC 4.4company rating

    Information technology professional job in Suitland, MD

    IT Lab Systems Administrator*National Maritime Intelligence Center, MD **Requires US Citizenship** **Employment Term and Type:** Regular, Full Time **Required Security Clearance** : TS/SCI **Required Education:** Bachelor's Degree or Bachelor's Degree may be substituted with High School Diploma with minimum 5 years relevant experience **Salary Band** : $170,000 to $180,000 **Job Description:** The IT Lab Systems Administrator provides hands-on administration and maintenance of ONI's modernization lab systems, supporting integration and testing of global network modernization components. This role requires compliance with DoD 8140 cybersecurity workforce standards, ensuring secure configuration, patching, and accreditation readiness for classified environments. **Primary Duties and Responsibilities:** + Install, configure, and maintain servers, storage, and virtualization platforms (VMware/Hyper-V) in the lab. + Apply DoD STIGs and security baselines to all systems; maintain compliance with RMF controls. + Manage Active Directory, DNS, DHCP, and enforce least privilege access principles. + Perform patch management and vulnerability remediation per DoD guidelines. + Support system accreditation by maintaining baselines and documentation for ATO packages. + Troubleshoot hardware/software issues and coordinate with vendors for resolution. + Automate system tasks using PowerShell, Bash, or similar scripting languages. + Maintain detailed system diagrams, configuration guides, and change management records. **Required Qualifications** : + Must meet DoD 8140 Cybersecurity Workforce (CSWF) requirements for IAT Level II or III. + Security+ CE or equivalent (e.g., SSCP, GSEC). + Maintain continuing education to remain compliant with DoD 8140 standards. + Strong understanding of cloud networking, identity management, and encryption. + Proficiency in scripting (PowerShell, Bash) and automation frameworks. + Excellent documentation and communication skills. + Familiarity with RMF, STIGs, and DoD cloud security requirements. + Expertise in secure system configuration and hardening according to DoD standards. + Proficiency in virtualization technologies and enterprise services. + Strong troubleshooting and problem-solving skills in classified environments. + Ability to document and maintain system baselines for accreditation. **Desired Qualifications** : + Advanced certifications such as Microsoft Certified Systems Administrator, VMware Certified Professional, or Linux+. + Familiarity with NAWCAD/NAWCWOLF Engineering and operations processes and programs + Experience in DoD or IC environments is strongly preferred. **Education Requirements:** + Bachelors in Cloud Technologies, Computer Science, or related field (highly preferred). + Bachelor's Degree may be substituted with High School Diploma with minimum 5 years relevant experience **Security Clearance Requirements:** + TS/SCI **Physical, Work Environment & Conditions: (please update)** + Typical office environment: + Must be able to sit or stand at a workstation for extended periods. + Occasional standing while working in server rooms or at patch panels. + Must be able to lift and move moderately heavy equipment (e.g., routers, switches, servers) typically up to 30-50 pounds. + Manual Dexterity required for connecting cables, configuring devices, and handling small tools or components. + Must be able to view computer screens for long periods. + Ability to distinguish color-coded cabling and indicator lights. + Must be able to climb ladders or crawl in tight spaces for cable runs or equipment installation. + May require walking between different buildings or workstations. + Must be able to communicate clearly with technical teams and end-users. + May need to hear alarms, server beeps, or equipment noises indicating issues _This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time._ **Company Overview:** FGS, LLC is an international, leading-edge provider of technical services to include Secure Information Systems, Security and Engineering and Intelligence Analysis. Our turn-key solutions include design, engineering, deployment operations, and sustainment of secure technology and critical infrastructure for the protection and safety of our customers' mission-critical information, processes, and personnel. Demonstrating an unyielding commitment to our customers, superior trust and dedication with our partners, and leading-edge technical expertise over the past seven years, FGS has experienced explosive growth providing superior services throughout the world, from North America and the Pacific Rim to the Middle East and Europe. FGS provides secure, leading edge technology and process management services to military, government, and commercial clients worldwide. FGS offers a generous compensation package including health, dental, vision, 401(k), group life insurance, educational reimbursement, among other benefits. We value our employees and strive to offer many opportunities for professional growth. **\#cjpost - Information Technology** FGS, LLC is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities
    $170k-180k yearly 12d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Germantown, MD?

The average information technology professional in Germantown, MD earns between $52,000 and $118,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Germantown, MD

$79,000

What are the biggest employers of Information Technology Professionals in Germantown, MD?

The biggest employers of Information Technology Professionals in Germantown, MD are:
  1. Us Navy
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