Desktop Support/ThinkDesk Advisor
Information technology professional job in Armonk, NY
CTG is seeking to fill a Desktop Support/ ThinkDesk Advisor opening for our client in Armonk, NY.
Duration: Ongoing contract
We can offer hourly and salaried options
W2 only.
Must be eligible to work in the US Without Restrictions
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.
Duties:
Manage a device locker and vending machine. Asset management is also a part of the role. Provide IT Support onsite via a by appointment system. During downtime, support global IT Support operations via chat.
Skills:
Windows & MacOS are key skills, Red Hat Linux a plus. Microsoft Office Suite, Cloud storage applications like Box and OneDrive, Adobe applications. Support mobile devices both iOS and Android. Familiarity with endpoint administration tools such as Microsoft Entra and Jamf. ServiceNow ticket process.
ThinkDesk underwent a soft relaunch in November 2024, introducing an AI-first, customer-centric approach to onsite IT services. This transformation aligns with our broader strategy to modernize support delivery and improve user experience.
A key feature of the relaunch is the Locker and Vending Machine offering, which enables employees to conveniently access new or replacement laptops, IT peripherals, emergency replacements, and loaner devices-all from a single, self-service location. This reduces wait times, improves hardware availability, and supports faster resolution of common IT needs.
The ThinkDesk Advisor plays a central role in maintaining inventory accuracy and providing personalized support through an appointment system integrated with AskIT, ensuring efficient and trackable service delivery.
Experience:
3 years of experience preferred.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
IT Support Specialist - I
Information technology professional job in Paramus, NJ
Worldwide Logistics Inc., is looking for an IT Specialist Level I. As an IT Specialist, you'll be a member of a growing full-service IT support team. With an amazing opportunity to learn while supporting a global workforce.
Worldwide Logistics seeks an IT Specialist capable of quickly learning and adapting to challenges in our fast-paced, global industry. As an IT Specialist at Worldwide Logistics, you will be part of the frontline support team, primarily assisting domestic users across various North American sites. You will be responsible for handling support requests through our ticketing system, using various enterprise tools to administer, support, monitor, and maintain desktops, peripherals, network equipment, and servers. Besides managing helpdesk requests, this role also involves overseeing and maintaining assigned IT projects using our project management tools.
Responsibilities and Duties
Building, configuring, and troubleshooting workstations for new users
Installing operating systems and software applications
Creating users and general administration in Microsoft O365
Maintaining asset inventory for all hardware
Utilize a ticketing system to track and maintain workflow
Troubleshooting network connectivity
Qualifications and Skills
Required:
2 years of experience working on an enterprise Helpdesk or for an MSP
Experience installing operating systems and software
Experience building PCs
Experience with Enterprise Anti-virus systems
Familiarity with networking, switching and routing
Moderate to advanced MS Excel knowledge
Must have excellent written and verbal communication skills
Any experience with RMM and ticketing systems is highly desired
Must be a self-starter
May be required to work off-hours, weekends as needed, or potentially on a 2nd shift
What you'll get in return:
Competitive base salary
Medical, dental, and vision insurance for employees
401K Program to help you invest into your future
Flexible vacation time to promote a healthy work-life balance
Hybrid position - required 3 days in office. No exceptions.
22.00 - 26.00 per hour
End User Support
Information technology professional job in Lodi, NJ
The End User Support Analyst provides support for all CFS Brand employees with their Windows based computers and iOS the primary backup to the IT Operations. This position will be expected to support all hardware and application related task and help define and ensure standards as it pertains to IT assets.
Essential Duties:
Responsible for maintaining hardware standards in the CFSB office space for consistency of installations, quality and appearance of cabling, labeling, documentation, asset management, ticket and process compliance, and meeting SLA's
Accountable for the installation, removal, modifications, and/or relocations of hardware in all locations consistent with job specifications and ensuring schedules and standards are met
Responsible for configurations, installs, repairs, and troubleshooting issues related to hardware performance on end-user devices
Responsible for reviewing and revising quality control processes as necessary and developing/documenting standard work methods
Accountable for maintaining hardware related output queues (incident, service request, change management)
Responsible for in-depth troubleshooting of hardware related problems
Responsible for assisting in maintaining the change management database and hardware inventory at operating locations
Responsible for assist in the development/maintaining of best practices and procedures for the team
Accountable for on-call support for incidents within the organization
Responsible for performing duties following all safety guidelines and corporate policies
Responsible for performing additional duties as assigned
Education Required:
High School Graduation or equivalent required
Associate degree in Information Technology and/or basic A+, N+, etc. certifications are preferred
Skills Required:
The type of experience required to effectively perform the essential functions and responsibilities of this position are:
2 years of related IT experience supporting Microsoft based operating systems
Knowledge of User & Security Group Administration in Active Directory and/or Azure Active Directory
Advanced troubleshooting and multi-tasking skills
Solid problem-solving skills with the ability to troubleshoot Windows operating systems issues and installed applications
Basic PC network connectivity - Ethernet, TCP/IP, and remote access solutions
Understanding of Group Policy deployments
Basic familiarity of DHCP and DNS
Working knowledge of help desk software and ticketing in general
Ability to communicate technical information, both verbal and written, to a wide range of end-users
Ability to deal with customers in a friendly, professional manner
Ability to work independently and be self-driven with a distributed team
Customer service orientation with the drive to see issues through to completion
Proficiency in English with strong oral and written communication skills
Strong organizational skills
Travel Required:
Up to 20% travel to support multiple operating locations and corporate initiatives across the US and Mexico, with potential travel to Europe
CFS Brands:
Located in Oklahoma City, Oklahoma, CFS BRANDS is a market-leading designer, manufacturer and distributor of commercial foodservice, healthcare, and industrial janitorial and sanitation products. The company supports stable and growing end markets supported by strong tailwinds.
CFS BRANDS has maintained a market leading position and continually grown in its segments with relentless customer support, leading product breadth and availability, and a “one-stop shop” solution serving both “front” and “back” of restaurants with a focus on customer intimacy. CFS BRANDS enjoys a unique competitive advantage with the ability to produce in-house with 6 manufacturing facilities in the U.S. and Mexico, over 700,000 square feet of distribution center space in 4 U.S. facilities and the ability to source products from all over the world.
CFS BRANDS's core products include dinnerware, professional cookware, cleaning tools, drinkware, disposable lids, dispensing systems, healthcare equipment, brushes and cleaning tools. These products are provided through major distributors to the country's best-known restaurant franchises.
CFS BRANDS became a portfolio company of The Jordan Company (“TJC”), a private equity firm, in 2018. With over $8 billion in cumulative equity commitments, TJC is one of the world's most respected investors in leading middle market businesses. The TJC team enjoys a storied history of partnering with exceptional management teams to create long-term value for management and investors.
More information on CFS BRANDS can be found at ****************** The Jordan Company website is *************************
CFS Brands is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.
Help Desk Analyst
Information technology professional job in Port Washington, NY
Help Desk Analyst (L1-L2)
We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects.
Location: Port Washington, NY (On-site) with 10-25% travel to regional sites
This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits
What You Will Do:
Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3
Troubleshoot Windows 10/11 and Microsoft 365 issues
Support Outlook, Intune, and general user apps
Perform basic debugging; escalate advanced issues
Assist with device migration and Intune deployment
Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications
Test and install computer systems and software
Maintain records of trends and patterns on computer issues
Update service ticket system with ticket problem and remediation details
Work with service desk team to resolve support tickets in a timely fashion
Work to maintain service desk SLA goals set by the IT Manager
Handle all aspects of new user setup
Assist with user desk relocation
Configure workstations for new users and upgrades
Troubleshoot basic network connectivity issues
Assist IT staff with larger scale projects
Assess and remediate cyber security alerts
Maintain thorough documentation
Assist with asset tracking and update asset tracking system
What You Bring to The Table:
5-7 years of hands-on helpdesk/desktop experience
Intune knowledge and debugging skills
Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites)
Must be well-versed in Windows 10/11 operating systems
Must have fundamental understanding of Windows 2012-2022 Server operating systems
Must have experience with various aspects of Office365, including SharePoint and Exchange
Beginner to intermediate understanding of network services and concepts
Intermediate understanding of security best practices
Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative
Must have high patience level, user empathy and the ability to work under professional pressure
Must be able to troubleshoot in an analytical, effective and efficient manner
Ability to explain issues clearly and push back professionally when needed
Ability to explain technical issues clearly to non-technical users
Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn
Excellent organizational skills including attention to detail and multi-tasking
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Information Technology Network Administrator
Information technology professional job in Paramus, NJ
This is a 6 month temp to perm
The Senior Systems Administrator I plays a vital role within the IT team, ensuring the reliability, security, and optimal performance of the organization's technology infrastructure. This position involves close collaboration with IT leadership to design, implement, and maintain systems while providing expert technical support for end users. The ideal candidate will demonstrate initiative, independent problem-solving skills, and a strong commitment to delivering exceptional customer service in a dynamic work environment. In addition to core systems administration duties, this role encompasses responsibilities related to desktop and user support, network administration, and IT security.
Key Responsibilities:
Work collaboratively with IT leadership to monitor, maintain, and test technology infrastructure to ensure reliability and functionality.
Lead the technical design, planning, and implementation of systems, including performance tuning and recovery procedures.
Provide advanced support for endpoint systems, software, and related technologies, including troubleshooting, installation, inventory management, and testing.
Deliver outstanding customer service to end users by resolving technical issues promptly, courteously, and effectively.
Serve as a subject matter expert in SharePoint Online, supporting its deployment, administration, and optimization for business needs.
Implement and maintain IT projects, such as server, virtual machine, network switches, firewalls, access points, and printer deployments/management.
Diagnose and replace failed infrastructure hardware, and create standard images for servers and client devices to streamline deployment.
Oversee asset inventory management, ensuring IT device records are accurate and up to date.
Liaise with internal and external stakeholders to facilitate the completion of IT projects.
Perform systems administration tasks, including equipment setup, file restoration testing, backup creation and monitoring, and Microsoft 365 administration.
Execute vulnerability remediation, monitor network devices, perform configuration backups, apply firmware upgrades, and implement endpoint and network security measures.
Apply system updates, patches, and configuration changes as necessary.
Recommend and implement productivity enhancements and best practices for IT security.
Deploy hardware and software as requested, and maintain comprehensive documentation for procedures and helpdesk tickets.
Independently prioritize tasks in alignment with organizational objectives.
Manage Active Directory accounts, permissions, access requests, and password resets.
Serve as the primary backup to the Senior IT Director for essential systems.
Monitor Office 365, EDR (Endpoint Detection and Response), and Entra ID for security issues, investigate incidents, and conduct root cause analysis.
Support disaster recovery and business continuity planning, testing, and implementation.
Assist with internal compliance initiatives and change management procedures.
Log infrastructure-related tasks and gather user feedback to drive continuous improvement.
Analyze the technology stack for potential enhancements and monitor wired and wireless network infrastructure.
Provide technical support for desktop hardware and software, including troubleshooting, remote and in-person assistance, and helpdesk management.
Coordinate IT inventory purchases and support conference room equipment.
Oversee onboarding and offboarding processes for IT systems.
Required Qualifications:
Bachelor's degree in an IT-related field or equivalent industry experience.
Professional certifications such as Microsoft 365 Administration, Network+/CCNA or equivalent, Linux+/LPIC-1, Security+ or equivalent.
Demonstrated expertise in SharePoint Online administration and support.
Proven track record of excellent customer service in a technical support environment.
Proficiency with hardware including desktops, laptops, servers, NAS/SAN, printers, switches, firewalls, mobile devices, DVRs, projectors, time clocks, and wireless access points.
Experience with applications such as Office 365, Adobe Acrobat, Active Directory/DNS/DHCP, remote management tools, VPN, helpdesk software, endpoint protection, backup applications, VOIP, WSUS, patch management software, Dropbox, and Box.
Familiarity with operating systems, including Windows 10/11, Server 2016/2019/2022, Synology DSM, and Ubuntu Linux.
Knowledge of virtualization platforms, disaster recovery, and business continuity.
Effective written and verbal communication skills.
Strong prioritization, project management, and problem-solving abilities.
Experience with NIST 800-53 controls, vulnerability remediation, AWS, and SonicWall.
Service Desk Technician
Information technology professional job in Hoboken, NJ
Key Responsibilities
1. User Support & Issue Resolution
Provide first-level technical support via phone, email, chat, or ticketing tools.
Assist users with login issues, password resets, account lockouts, and basic troubleshooting.
Support for Windows/Mac OS, mobile devices, and standard productivity applications (MS Office, Teams, Outlook, etc.).
Troubleshoot common issues like:
Network connectivity
Printer problems
Software installation errors
System performance issues
Log all incidents in the ticketing system and ensure timely resolution.
2. Device & Application Support
Support desktops, laptops, thin clients, and peripherals (keyboard, mouse, monitors).
Install, configure, and update approved software and applications.
Assist in onboarding/offboarding tasks like device setup and profile configuration.
3. Escalation & Coordination
Escalate complex or unresolved issues to L2 / L3 support teams.
Follow established SOPs, workflows, and escalation paths.
Maintain communication with users until issue resolution.
4. Documentation & Reporting
Create and update knowledge base articles and troubleshooting guides.
Maintain accurate logs and documentation in the ITSM platform (ServiceNow, Remedy, Jira, etc.).
Provide daily/weekly incident reports as required.
Dispatch on Demand Role.
IT Lead
Information technology professional job in Hackensack, NJ
IT Lead
Salary: $90k - $110k + Bonus
NJ based full-service Law Firm seeks an IT Lead to join their Team!
RESPONSIBILITIES:
Act as lead liaison between firm and third-party IT support provider
Ensure office computers, printers, scanners, telephones, and other computer or telephone-related devices are productively deployed and used
Assist personnel and our third party with troubleshooting and operational maintenance
Perform various technical duties, which include, but are not limited to, the following:
Use ticketing system to track all customer reports of hardware, software, telephone, mobile device and peripheral problems
Use User Experience Monitoring application daily
Install and configure desktop, laptop, and telephone equipment in accordance with firm defined installation templates or guidelines
Assist HR and Facilities with ergonomic equipment setup
Install, troubleshoot and maintain PC peripheral equipment such as printers, scanners and mobile devices
Provide on-site technical assistance, including computer setup and breakdown, office moves, troubleshooting of printer, scanner, mobile devices and other technology equipment support, as needed. This could require travel to other offices
Actively participate in pilot groups and perform quality assurance of computer system builds, program deployment and updates
Isolate customer problems with hardware and/or software as first-line support and escalates problem resolution to more senior specialists, as necessary
Work with third party on security concerns and client security guidelines
Setup and maintenance of conference room audiovisual equipment
Meeting setup and support for video conferencing using web-based conferencing systems
Provide on-site technical support for off-site/remote trials or conferences
Troubleshoot and resolve wireless connectivity for internal and external customers
Support for telephone programming and handset maintenance under direction of the manager
Troubleshoot and coordinate repairs of hardware and software with vendors
QUALIFICATIONS:
Proficiency in the Microsoft Office suite, iManage and other firm applications
2+ years' applicable and relevant technical experience
Knowledge of Windows operating systems to include but not limited to Windows 10 and Windows 11
Exceptional customer service skills
IT Cloud Administrator
Information technology professional job in East Rutherford, NJ
What You'll Do:
Provide support and administration for Michael Kors IT department's cloud presence.
Tier 1 - Azure, AWS, Google Cloud Platform
Tier 2 - Azure, and O365
Support Windows, Linux, and native cloud services in the respective platforms.
Work with application and security teams to remediate any issues with resources, services, or security concerns for cloud platforms.
Proactively look for ways to improve administration, monitoring, and standard operating procedures.
Plan, create, and deploy backup strategies to protect data stored in the cloud and strategic monitoring for all accounts.
Provision and create cloud services for migration and support of applications
Monitor and track incidents and triage call in a service desk ticketing system in support of the incident and problem management process; recognize high priority tickets and act within the expected response time.
Monitor all cloud resources and responding to alerts within the environment.
You'll Need to Have:
Bachelor's degree in computer science, Information Technology, or related field.
Minimum 5+ years of Cloud Admin experience supporting AWS and Azure
Experience with automation tools to streamline and standardize our cloud deployments. Ex: ARM Template, Terraform, Cloud Formation, Ansible, etc.
Experience with implementing cloud services, such as EC2,S3, Elastic, Docker, IAM, service accounts, Azure VMS, Key vault, storage account, Kubernetes, Backup, Runbook and Monitor.
Fundamental knowledge of knowledge of network connectivity, VPC (Subnets/Security Groups) and troubleshooting techniques.
Experience in PowerShell scripting and automation of admin functions.
Administration experience in Azure and AWS with and without scripting methods.
Required certification: Microsoft Azure Administrator, Azure DevOps Engineer, AWS SysOps Administrator, AWS Cloud solutions Associate and AI Certifications will be a plus
Experience in Day-to-day Operations of AWS and Azure environments including uptime, cross platform support and security
Hands on experience with building retail or relevant applications in AWS and Azure with migration, governance and automated deployments
Experience in cloud migration including legacy data transfer from on-prem to AWS
Experience in working with application, engineering teams and stakeholders to monitor and maintain a secure and resilient cloud-hosted infrastructure to establish SLAs across the environments
Experience in working with Security team for improving DevSecOps process and tools
Candidate must be flexible to support needs of the department. Off hours and weekend support are required.
Ability to implement systems that are highly available, scalable and meet disaster recovery requirements.
Working knowledge of Microsoft Active Directory administration and overall identity and access management for cloud platforms.
Added advantage
SAP on cloud and Google Cloud Platform
We'd Like to See:
Familiarity with end point security patch management software. Ex: Ivanti LANDesk, SCCM, Carbon Black, etc.
Strong communication skills, both oral and written, with the ability to convey clear and concise thoughts and ideas.
Excellent time management skills including the ability to manage multiple projects at any given time.
Ability to analyze problems and propose solutions.
Ability to work in a fast-paced, dynamic environment.
Capri Perks:
Generous Paid Time Off & Holiday Calendar
Summer Fridays
Internal Mobility Across Brands
Cross-Brand Discount
Exclusive Employee Sales
Fav 5 Cards (MK Discount for friends and family)
401k Match
Paid Parental Leave
Thrive Wellness Program
Commuter Benefits
Gym Discounts
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
About Us:
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Versace, Jimmy Choo, and Michael Kors. Our commitment to glamorous style and craftsmanship is at the heart of each brand, as we design innovative products across the full spectrum of fashion luxury categories. The unique DNA and heritage of each brand, combined with the diversity and passion of our people, and our dedication to clients and communities, define our success.
Onsite Level 2 Technical Support Specialist - Great Neck, NY
Information technology professional job in Great Neck, NY
CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs.
In this role, you will:
Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients.
Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions.
Support and maintain EHR software, medical diagnostic equipment, and clinical review software.
Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune.
Assist the Project Engineering team with system deployments, upgrades, and implementations.
Utilize ConnectWise to manage service requests, document resolutions, and track time effectively.
Maintain detailed documentation of issues, solutions, and system configurations.
Participate in on-call rotation to provide after-hours support for critical client issues.
Escalate complex issues to Level 3 support when appropriate.
Provide excellent customer service and build strong relationships with clients.
Qualifications:
Minimum 2 years of experience in a Level 2 helpdesk or technical support role.
Experience with Windows 10/11, Office 365, and basic Active Directory tasks.
Working knowledge of Azure cloud services and Intune device management.
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs.
Experience with printer setup, peripheral troubleshooting, and mobile device support.
Familiarity with EHR systems and healthcare technology environments preferred.
Proficiency in remote and onsite support tools and techniques.
Strong troubleshooting and problem-solving skills.
Excellent communication skills with ability to explain technical concepts to non-technical users.
Experience with ConnectWise or similar PSA/ticketing systems preferred.
Self-motivated with ability to work independently and manage time effectively.
Customer service oriented with a commitment to client satisfaction.
Valid driver's license and reliable transportation for travel to client sites across Long Island.
Availability for on-call rotation
CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
On call
Work Location: Onsite - Great Neck, NY
Information Technology Support Engineer
Information technology professional job in Jersey City, NJ
Tasks and Responsibilities:
Provide Level 1 and Level 2 support for end users (Windows, mobile devices, and peripherals)
Manage user accounts, permissions, and licenses in Microsoft 365, Azure AD, and Entra ID
Perform basic network troubleshooting, ie Wi-Fi and printer issues
Handle ticketing via ServiceNow, ensuring timely resolution and SLA compliance
Support onboarding and offboarding processes (devices, accounts, access rights)
Maintain and update user and administrative documentation
Support IT asset management (hardware lifecycle, procurement, inventory)
Identify and document recurring issues; suggest and implement process improvements
Coordinate with external suppliers and third-party vendors when necessary
Ensure smooth IT operations and support for local office infrastructure
Requirements:
4+ years of hands-on IT support experience in a corporate environment
Strong expertise in Microsoft 365 administration, including Teams, SharePoint, and Exchange Online
Solid understanding of Windows operating systems, mobile device management, and IT peripherals
Experience with Azure AD / Entra ID management
Familiarity with ticketing systems (preferably ServiceNow) and IT asset management
Basic understanding of network fundamentals (LAN/Wi-Fi, printers, VPN)
ITIL knowledge or certification is a plus
Any Microsoft certifications are a strong advantage
Excellent organizational and problem-solving skills with attention to detail
Strong communication skills and the ability to assist users at all technical levels
Self-sufficient, reliable, and able to take ownership of the local office IT environment while collaborating with the wider IT team
Entry Level Datacenter/ Hardware/ Network Technician
Information technology professional job in Orangeburg, NY
Data Center Hardware/Operating System Technician (Consultant)
ONSITE ROLE, NEED LOCAL CANDIDATES
MULTIPLE POSITIONS!!
onsite, Should be flexible to work onsite at any one of these locations (Rotational)
Duration: 12 Months Contract
Skills: Unix/ Linux, Networking, CCNA (preferred, not mandate)
W2 Need candidates authorized to work for any employer; cannot sponsor
MULTIPLE POSITIONS
Experience: 1 year
Are you a strong problem solver ready to tackle real-world, real time, technical challenges? Are you intrigued by large scale servers, network hardware and operating systems? Are you passionate about team-work and partnering with a high performing group? If so, keep reading.
Our data centers serve the dynamic, market driven work load of our global customers via many thousands of servers, network devices and connections. You will add compute capacity to match customer demand, oversee all facets of equipment installation and cable planning. You will be responsible for the quality of the data center service at all times. You will monitor, assess, respond and escalate issues in order to maintain infrastructure reliability and resilience. You will follow, create and improve maintenance and troubleshooting processes. You will drive data center stability through awareness, focus and collaboration. This role is a rich opportunity to support data center stability while building broad operational skills. Awareness, focus and collaboration are needed in this role along with a desire for continuous learning and diligence.
Job Shifts:
First shift (day), second shift (afternoon), third shift (night), along with weekend hours
We'll trust you to:
Learn and understand the data center site in order to manage events that put our critical systems at risk
Organize people, communication and knowledge to support problem follow-up and data center activity
Perform activity impact and risk assessment along with service notification at the appropriate level of awareness
Maintain accuracy of documentation and recorded details of physical assets and connections
Detect, investigate, and drive operating system issues affecting production equipment availability
Perform hardware level activity including investigation, maintenance and repair of server, network components and data cabling
Develop familiarity with the critical systems at each data center in order to provide a high level response and escalation
You'll need to have:
Linux/unix knowledge sufficient to identify and interrogate system hardware, review system logs, report on file systems, and manipulate files
Ability to prioritize work including active data center service and projects in flight
Knowledge of Layer2 and 3 network concepts
Desire to learn and take ownership of personal development
Passion for educating others and improving our team capabilities
The ability to communicate timely and concise information to various teams throughout Engineering at the appropriate level of detail
The ability to perform physical activities including walking, lifting, and climbing a ladder
We'd love to see:
Desire to lead people, projects and problem investigation
Eagerness to remediate issues in the physical space including airflow, power alarms, equipment serviceability, and cabling
Hands-on experience replacing server and network hardware
Familiarity with reporting tools including Grafana and Splunk
Awareness and some exposure to programming or scripting
Networking experience with sound knowledge of Cisco IOS and JunOS
IT - 1311
Information technology professional job in White Plains, NY
Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On
We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems.
SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc.
COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas.
Job Functions & Responsibilities:
Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems
Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems
Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori
Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system
Apply Support Package Stack using SUM across the SAP landscapes
Assist in SAP user security role design and access setup
Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure
Perform System / Client Copies of non-production environments with production data
Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0.
Configure SAML for Single Sign on between SAP Fiori / SAP ERP system.
Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices
Perform Oracle Upgrades of SAP system databases.
Skills:
Perform all system upgrades, patching, and address vulnerabilities
SAP Business Warehouse system Upgrade from 740 to 750
SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration.
Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout.
Configure and rollout SAP SSO 3.0.
Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations.
Experience with System Refresh / Client Copies.
Experience with Oracle Upgrades on SAP Databases.
Strong communication, presentation and organizational skills.
Excellent analytical and problem-solving abilities.
Education & Certifications:
Bachelor's degree in IT.
I.T. PC Technician
Information technology professional job in Secaucus, NJ
Hands-on hardware troubleshooting
Proficient in client / server network application deployment, support, and troubleshooting
Active Directory configuration, management, troubleshooting
Should be a self starter and get things done with minimal guidance and meet deadlines.
Responsible for delivering, setting up, configuring and troubleshooting end-user desktops & laptop computer hardware, software, printers and BYOD devices as needed.
Provide day-to-day technical support to end-users via phone, remote access and desk-side support.
End user helpdesk support to address all technical issues.
Assists end-users with basic computing and telecommunication issues and questions.
Ensure all problem tickets are closed within their established guidelines.
Perform special projects and miscellaneous duties as requested and as time permits.
Requirements:
Experience using some type of Remote Desktop Support Tool.
Ability to manage time effectively and complete required projects on time.
Strong multi-tasking skills, attention to detail.
Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience.
Understanding of VPNs and Wi-Fi profiles is a plus.
Experience with Telecom/VOIP and MS windows image deployment is a plus.
Auto-ApplyIT Technician Tier 2 - 2575
Information technology professional job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
Auto-ApplyIT Technician Tier 2 - 2575
Information technology professional job in North Bergen, NJ
BRAM Auto Group is currently seeking an IT Technician- Tier 2 to join our team.
At BRAM Auto Group, we redefine luxury automotive by providing the highest standard of service and leading the industry in innovation for our customers. We take pride in being one of the most prestigious luxury automotive management groups comprised of 13 dealerships throughout the NYC/NJ region that includes Lexus, Honda, Toyota, Cadillac, Ineos Grenadier, Genesis and Hyundai brands.
We are recognized for our prestige service and constantly growing client base, which means that our teams and dealerships are growing rapidly too!
What you'll do:
Providing remote and onsite support for computers, peripherals, and user related questions.
Ensuring customer satisfaction driving towards maximized customer service at all times.
Adhering to all system process and procedures, including ticket entry, and generating reports on request.
Providing user assistance as needed.
Documenting all support work on a timely basis within the guidelines of our company's policies.
Completing special projects as assigned.
Our ideal candidate:
Superior written and verbal communication skills
Outstanding interpersonal skills with the ability to maintain a professional demeanor when handling complex user issues
Comfortable working under pressure and meeting deadlines
Experience with ConnectWise or similar remote management tools.
Proficiency in:
Windows Desktop & Server OS
MS Active Directory
Office 365 (including security services)
LAN/WAN networking (Firewalls, Switches, Wireless APs)
TCP/IP
Preferred knowledge and certifications:
Knowledge of the automotive industry
Knowledge with CDK Drive and other DMS products
CompTIA Network+
Microsoft Certified: Windows Client or Modern Desktop Administrator Associate
Microsoft 365 Certified: Fundamentals or Administrator Associate
ITIL Foundation Certification
Job Type: Full-time
Job Type: Full-time
Salary: $55,000 - $95,000.00 per year
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Experience level:
3+ years
Schedule:
8 hour shift
Monday to Friday
Ability to commute/relocate:
North Bergen, NJ 07047: Reliably commute or planning to relocate before starting work (Required)
Experience:
Help desk: 1 year (Preferred)
Windows: 3 year (Preferred)
Work Location: Headquarters location and occasional dispatch to Dealership locations in NY and NJ
Auto-ApplyIT Systems Administrator
Information technology professional job in Hackensack, NJ
Our client, a forward-thinking organization in the Hackensack, NJ area, is seeking a talented IT Systems Administrator to join their team. As a key member of their infrastructure team, you will be responsible for ensuring the stability, security, and efficiency of their IT systems. If you have a strong technical background and a passion for problem-solving, we encourage you to apply.
Our client offers:
A collaborative and dynamic work environment
A comprehensive benefits package
Opportunities for professional growth and development
Key Responsibilities:
Spearhead the design, implementation, and maintenance of IT infrastructure, ensuring seamless integration and optimal performance.
Establish and enforce IT policies, procedures, and standards, guaranteeing adherence to industry best practices and regulatory requirements.
Deliver expert-level technical support for Windows 10 and 11, Active Dictionary, DNS and IP networking.
Create and maintain comprehensive technical documentation and knowledge base articles, facilitating IT infrastructure and operations.
Technical Essentials:
Experience with Entra (nee Azure) AD and Microsoft 365.
Familiarity with Cisco switches and firewalls.
Comprehensive understanding of IT infrastructure, encompassing Active Directory, Desktop Engineering, Identity and Access Management, Device Management, and Endpoint Security.
Proficiency in Windows 10 and 11, including in-depth knowledge of baseline security policies and compliance requirements.
Knowledge of IT service management frameworks and practices.
Nice to Have:
Experience with Atlassian stack (JIRA, Confluence, Bit Bucket etc…)
Knowledge of VMware environment
Experience with Mac desktop support
Familiarity with scripting languages, preferably PowerShell
Experience with compliancy models (ISO, NIST, FedRAMP, CMMC)
IT Technician
Information technology professional job in Jersey City, NJ
IT Technician
Type: Full-Time
TruVolt Brands is looking for a skilled and motivated IT Technician to join our growing team in Jersey City. In this role, you'll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You'll also train and assist staff in effectively using our IT infrastructure.
We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning.
Role Overview
We're seeking someone with broad technical knowledge across hardware, software, networking, and operating systems. You'll need excellent troubleshooting skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical.
Key Responsibilities
• Configure workstations and peripherals (computers, routers, printers, etc.).
• Install, manage, and support VoIP systems, company mobile devices, and phones.
• Perform regular inspections, maintenance, and repairs of computer hardware.
• Support network operations (especially for operational systems, e.g. warehouse setups).
• Manage IT inventory: order parts, track cost efficiency, and maintain stock levels.
• Install and configure software and systems following company standards and policies.
• Develop and maintain local area networks for optimal performance and security.
• Ensure data privacy and network security protocols are adhered to.
• Provide training and support to end users on new systems and software.
• Plan and execute scheduled system upgrades and maintenance activities.
• Troubleshoot hardware and software issues; repair or replace components as needed.
• Maintain accurate documentation of updates, repairs, and maintenance tasks.
• Monitor equipment levels and order supplies before shortages occur.
Qualifications
• Proven experience in a similar IT support or technician role.
• Strong problem-solving, diagnostic, and troubleshooting abilities.
• Excellent communication, organization, and time-management skills.
• Deep knowledge of computer systems, networking, and cybersecurity fundamentals.
• Experience with data privacy and protection best practices.
• Certifications such as CompTIA A+, Microsoft Certified IT Professional, or equivalent are a plus.
What We Offer
• Competitive compensation and benefits.
• Company contributions toward health coverage for you and your family, with plan options.
• Incremental paid time off (PTO) based on tenure.
• Paid holidays.
• Modern, open-concept workspaces that promote collaboration.
• Employee discounts on company products.
• Support for commuting via benefit contributions.
If you're ready to drive impact in a fast-paced, forward-thinking environment, we'd love to have you on our team!
IT Mac Administrator
Information technology professional job in Stamford, CT
Insight Global is seeking a 12 month contract, possible extensions, possible conversion to perm, IT Mac Administrator to sit 5 days week on-site for our Stamford, CT based client for $30-$40 an hour. This person will play a critical role in maintaining compliance, optimizing performance, and driving innovation across our Mac infrastructure. This position requires strong technical expertise, problem-solving skills, and the ability to collaborate with cross-functional teams to deliver high-quality results.
50% of time will be spent dedicated to handling Level 2 tickets, troubleshooting complex mac OS issues, resolving escalations, and ensuring smooth operations for end-users.
50% will focus on project-based work, including backend JAMF Pro administration, automation scripting, system integrations, and implementing new solutions to enhance our Apple ecosystem.
Key Responsibilities
- Manage and maintain JAMF Pro for large-scale Apple device deployments.
- Configure and optimize backend workflows, including policies, profiles, and smart groups.
- Develop and maintain automation scripts (Bash, Python) for system management.
- Integrate JAMF with enterprise systems via API and directory services (Active Directory, LDAP).
- Troubleshoot escalated Level 2 issues related to mac OS, networking, and security.
- Ensure compliance with security standards (FileVault, certificates, encryption).
Collaborate with cross-functional teams to support deployments and resolve incidents.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
Must-haves
- 3-5 years of professional experience as an IT Mac Administrator
- STRONG BACKEND EXPERIENCE IN JAMF (MOST IMPORTANT)
JAMF is a software platform that helps organizations manage and secure Apple devices like Macs, iPads, and iPhones remotely
- Strong understanding of Apple enterprise frameworks (MDM, DEP, VPP).
- Experience working in a ticketing system
- The system they use is Ivanti but any ticketing system works
Bachelor's degree Bachelor's
IT Administrator
Information technology professional job in Jersey City, NJ
Job Title: IT Administrator Company: Communiboost
Communiboost is a leading IT company that provides cutting-edge communication and productivity solutions to businesses. Our focus is on delivering innovative software and services that drive efficiency and foster growth for our clients. We are seeking a talented IT Administrator to join our team and help maintain our IT infrastructure to ensure seamless operations.
Position Overview:
Communiboost is looking for a skilled IT Administrator to manage and maintain our IT systems and networks. In this role, you will be responsible for configuring hardware and software, managing network infrastructure, troubleshooting technical issues, and ensuring the security of our systems. This is a critical role that supports both internal staff and our clients.
Responsibilities:
- Install, configure, and maintain servers, network devices, and other IT equipment
- Troubleshoot issues related to hardware, software, and network systems
- Implement security measures to protect data and systems from cyber threats
- Perform regular backups and disaster recovery procedures
- Manage user accounts, permissions, and access levels
- Conduct regular audits to identify and resolve any potential vulnerabilities
- Collaborate with cross-functional teams to implement new processes and technologies
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field
- Strong knowledge of network protocols, hardware, and software systems
- Experience with virtualization technologies such as VMWare and Hyper-V
- Familiarity with cloud technologies, particularly AWS and Microsoft Azure
- Excellent communication and interpersonal skills
- Strong organizational and time-management abilities
- Relevant certifications such as MCP, MCSA, or CCNA are a plus
Benefits:
Competitive salary and comprehensive benefits package.
Opportunities for professional development and career growth.
A collaborative and innovative work environment.
Flexible work arrangements and work-life balance initiatives.
Convenient location in Jersey City, NJ with access to public transportation and nearby amenities.
Join Communiboost as an IT Administrator and play a key role in maintaining and securing our IT infrastructure while supporting our growing team.
IT Deskside Intern
Information technology professional job in Ridgefield, NJ
Join a Legacy of Innovation 125 Years and Counting!
Daiichi Sankyo Group is dedicated to the creation and supply of innovative pharmaceutical therapies to improve standards of care and address diversified, unmet medical needs of people globally by leveraging our world-class science and technology. With more than 125 years of scientific expertise and a presence in more than 20 countries, Daiichi Sankyo and its 18,000 employees around the world draw upon a rich legacy of innovation and a robust pipeline of promising new medicines to help people. In addition to a strong portfolio of medicines for cardiovascular diseases, under the Group's 2025 Vision to become a “Global Pharma Innovator with Competitive Advantage in Oncology,” Daiichi Sankyo is primarily focused on providing novel therapies in oncology, as well as other research areas centered around rare diseases and immune disorders.
We are currently seeking an IT Deskside Intern from June 2026 - May 2027. This part-time position works approximately 20 hours per week.
Responsibilities:
Based out of our HQ Technology Center, the IT Deskside Interns will provide light instruction and troubleshooting to end users in the office. Primary function will be to meet and greet staff walking into the tech center, assess the nature of their visit, and either provide assistance directly or guidance on obtaining the support needed. Acts as a liaison between staff visiting the tech center and other support teams to reduce friction in solving issues or fulfilling requests.
Qualifications:
Enrollment in a technology or hospitality focused undergraduate degree. Technical support skills are helpful but not required.
Daiichi Sankyo, Inc. is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Salary Range:
$17.23 - $58.15
Download Our Benefits Summary PDF
Auto-Apply