Help Desk Technician II
Information technology professional job in Irvine, CA
Level 2 Helpdesk Technician
Contract to Hire, location- Irvine.
We are seeking a professional and customer-focused Level 2 Helpdesk Technician to provide advanced technical support for end users. This role involves troubleshooting software, hardware, and network issues, ensuring timely resolution through excellent communication and technical expertise.
Key Responsibilities:
Respond to user requests and incidents via ticketing system, phone, and email.
Provide in-depth technical support for Microsoft Windows 10/11, Microsoft Office, and various business applications.
Troubleshoot issues related to network connectivity, including printing, device configuration, and basic network communication (e.g., pinging servers or devices).
Support and troubleshoot Microsoft Teams and Office 365 applications.
Utilize Active Directory for password resets, account management, and user permissions.
Maintain a professional, courteous, and solution-oriented attitude while supporting end users.
Accurately document issues, actions, and resolutions within the ticketing system.
Qualifications & Experience:
Previous Helpdesk or Technical Support experience required.
Strong troubleshooting skills across hardware, software, and application environments.
Working knowledge of Windows 10/11, Office 365, Active Directory, and Microsoft Teams.
Understanding of basic networking concepts, including connectivity troubleshooting and print configuration.
Excellent customer service, written, and verbal communication skills.
Professional demeanor - friendly, reliable, and adaptable, with a positive "can-doā attitude.
Preferred Attributes:
Outgoing and approachable personality.
Ability to multitask and prioritize effectively in a fast-paced environment.
Commitment to providing an exceptional end-user experience.
IT Support Specialist
Information technology professional job in Irvine, CA
We are seeking an IT Support Specialist to deliver daily end-user support, manage company devices, and maintain essential IT systems.
Responsibilities
End-User Support
Provide onsite/remote helpdesk support for all employees.
Set up user accounts, email, MFA, and application access.
Install and configure laptops, software, and company-approved tools.
Troubleshoot issues related to Windows/mac OS, network connectivity, Microsoft 365, and hardware.
Support Teams, Outlook, OneDrive, SharePoint, and other productivity apps.
Systems & Device Management
Manage laptops and mobile devices via Apple Business Manager, Meraki, JAMF, and MDM platforms.
Use RMM tools (Endpoint Central, Dell Connect, Cisco Meraki, ManageEngine) for patching and monitoring.
Support VOIP: RingCentral, DialPad, PureIP.
Platforms & Security
Support OpenText, DocuSign, and Fanxipan Dataroom.
Assist with CrowdStrike, VPNs (CheckPoint, OVPN/Fido2, Cisco Secured Connect).
Handle SSL certificate requests (Bluebit/GlobalSign).
Support Jira, Confluence, Stripe.
Physical Security
Assist with surveillance systems, access control badges, and office alarms.
Qualifications
4+ years of IT support experience.
Strong troubleshooting of hardware/software and Microsoft 365.
Experience with MDM, RMM, VPN, security, and VOIP tools.
Strong communication and customer-focused service mindset.
Bonus: Fluency in Vietnamese to support Vietnamese-speaking end users.
Desktop Support Technician
Information technology professional job in Irvine, CA
Title: Healthcare Technology Support Analyst
Duration: 3-6-month contract to hire
Pay Rate: $30/hr- $40/hr W2
Required Qualifications:
Ability to establish and maintain effective working relationships across the Health System by demonstrating exemplary customer service skills.
Ability to work flexible hours, including nights and weekends
Working knowledge of wireless network configurations and limitations related to a clinical environment
Strong interpersonal communication skills to effectively interface with internal and/or external customers
Understanding of Networking Terminology such as DNS, DHCP, WINS
Thorough understanding of Microsoft Active Directory and Group Policies
Prior experience supporting and configuring BioMedical devices interfacing to EMR's such as Epic, Allscripts or Cerner
Ability to independently problem solve End-user Computing issues
Prior experience supporting clinical end users in a rapidly changing environment
Knowledge of operating system internals, file systems, functions of hardware components, and how hardware and software components work together to form a computer system
Comfortable with support in Clinical areas such as Operating Rooms, Emergency Department and ICU
4+ years desktop support experience in a networked business environment
Extensive experience with Windows
Experience with Device Integration middleware such as Capsule, DeviceConX and Cerner
General knowledge of Phone devices and support of communications applications such as Voalte
Experience using Microsoft Office Applications
Preferred Qualifications:
Experience working with Epic EMR and its various modules
Prior experience supporting end users in the Clinical environment
Prior experience supporting Biomedical Device Integration
Support Desk Analyst
Information technology professional job in Carlsbad, CA
COMPETENCIES (Knowledge, Skills & Abilities)
Exceptional Customer Service, soft skills
Proficient in Microsoft Windows desktop OS and the Microsoft Office Suite
Working knowledge of Mac/OS X and iOS
Working knowledge of Active Directory and Microsoft Windows domain environments
Able to install, setup, configure, troubleshoot, and optimize basic to moderately complex systems & components
Experience with Microsoft Office 365 user administration
Able to recognize and analyze system issues on a working level and identify resolutions or required escalations
Basic knowledge of ERP technologies and platforms - SAP optional but preferred
Able to recognize, understand, and troubleshoot system performance warnings, alerts and errors.
Basic understanding of requirements and techniques for integrating disparate systems or technologies.
Able to work independently and prioritize multiple tasks to support business critical processes and service level agreement requirements in a fast-paced environment
Basic understanding of 3rd party application support and troubleshooting.
Strong logic, problem-solving, along with specific attention to detail
Experience with multifunction printers, scanners
Minimum basic working knowledge of network concepts; DNS, DHCP, IP, MAC addresses.
EDUCATION AND EXPERIENCE
Minimum 2 years of IT Support Desk experience
Relevant IT Certifications, such as A+, Microsoft, and customer service training optional but preferred
This position is on-site 5 days in our Carlsbad, CA office
IT Service Desk Technician I
Information technology professional job in San Bernardino, CA
Job Title: IT Service Desk Technician I
Type: Direct Hire
We are seeking a reliable and customer-focused IT Service Desk Technician I to provide high-quality, 24/7 technical support for a healthcare workforce, affiliates, and patients. The ideal candidate will assist users with basic IT issues, troubleshoot hardware/software problems, and escalate complex concerns to senior technicians when needed.
Key Responsibilities:
Deliver Level I technical support, including diagnosing and resolving hardware, software, and networking issues.
Provide clear, step-by-step instructions to end-users on technical problems.
Support remote users through remote troubleshooting tools.
Escalate unresolved issues to higher-tier support.
Create and document incidents for each support interaction, ensuring accurate contact info, issue details, and resolution steps.
Assist with onboarding tasks such as account setup, hardware provisioning, and software configuration.
Manage user access requests and accounts for designated systems.
Provide technical support to patients accessing the organization's patient portal.
Maintain and manage service desk tickets and queues within SLA parameters.
Utilize and update internal knowledge base resources to assist with ticket resolution.
Meet key performance metrics, including First-Level Resolution (FLR), call handling, and customer satisfaction.
Other duties as assigned.
Qualifications:
Education:
Required: High school diploma or GED (or higher degree if hired after October 1, 2024).
Preferred: Associate degree in an IT-related field.
Certifications:
Required: CompTIA A+ (or equivalent) within one year of hire.
Preferred: HDI-CSR or equivalent.
Experience:
Required: At least one year of customer service experience or completion of a Service Desk rotation in an IT apprentice program.
Preferred: Service Desk experience in a healthcare setting.
Skills & Abilities:
Proficiency in supporting Windows OS, Active Directory, Exchange, Microsoft Office, MacOS.
Basic troubleshooting of multi-function devices (printers, scanners, etc.).
Familiarity with iOS and Android device support using mobile device management tools.
Basic networking knowledge (TCP/IP, wireless, VoIP).
Knowledge of web programming and SQL Server is a plus.
Strong communication, multitasking, and problem-solving skills.
Ability to work independently and within a team.
High level of professionalism and customer service orientation.
Desktop Migration Technician
Information technology professional job in Irvine, CA
Job Title: Contractor - Desktop Migration Technician
Duration: 3 months (possible extension)
Start: ASAP
We're hiring several experienced desktop support contractors to join a short-term project that migrates user devices and accounts to a new corporate IT domain and image baseline. Technicians will perform hands-on migrations, validate applications and profiles, and provide frontline user support during cutovers across multiple sites.
Core Responsibilities
Execute end-user PC migrations using standardized checklists and migration workflows.
Backup and restore user profiles and data when required.
Run PowerShell scripts and migration tools to join devices to the new domain and apply new images/configurations.
Validate business application functionality and user access after migration.
Coordinate device handoffs, returns, and logistics with on-site IT staff.
Provide clear, patient user handovers (new credentials, MFA setup, expected profile differences).
Log daily migration progress, capture issues, and escalate to central migration leads.
Prepare hardware, perform PXE booting and imaging when needed.
Required Skills & Experience
3+ years of hands-on desktop support, field IT, or systems administration experience.
Strong working knowledge of Windows 10/11 and Active Directory.
Prior experience with domain migrations, site cutovers, OS reimages, or M&A IT transitions preferred.
Comfortable scripting with PowerShell and using standard imaging/migration tools.
Excellent user-facing communication skills and professional demeanor.
Ability to follow detailed procedures, document work accurately, and work independently under direction.
Additional Details
Contract length: ~3 months with potential extension.
Schedule: May require evening and weekend work to minimize business disruption during cutovers.
Travel: On-site travel across U.S. locations is expected; travel expenses reimbursed.
Candidates must be legally eligible to work in the U.S. and able to travel to client sites as required.
Reporting: Work closely with and report to a central migration lead / IT operations team.
Ideal Candidate
A dependable, customer-focused desktop support technician with proven domain migration and imaging experience, strong PowerShell skills, and the ability to clearly communicate with non-technical users. Must be comfortable with travel, flexible hours, and executing repeatable processes in a fast-paced rollout environment.
IT Support Technician Level 2 (MSP)
Information technology professional job in Lake Forest, CA
We're looking for a Level 2 Support Technician with solid MSP experience to join a growing team that values expertise, accountability, and continuous learning. If you've worked in a managed services environment supporting multiple clients and thrive in fast-paced, technical settings, this is an opportunity to take your skills to the next level.
In this role, you'll handle escalations from Level 1, troubleshoot complex issues across cloud and on-prem systems, and assist with infrastructure improvements and small-scale projects. You'll work hands-on with Microsoft 365, Azure, virtualization, and networking technologies while collaborating with senior engineers to keep client environments secure and stable.
What You'll Do
Resolve Level 2 tickets across Microsoft 365, Azure, servers, and networks
Troubleshoot complex issues and ensure SLA compliance
Support migrations, upgrades, and endpoint deployments
Collaborate with Level 3 engineers on escalations and projects
Document and share best practices for process improvement
What You Bring
At least 2 years in an MSP or multi-client IT environment
Strong knowledge of Microsoft 365, Azure, and Windows Server
Experience with ticketing, RMM, and endpoint management tools
Excellent troubleshooting, communication, and documentation skills
What You'll Get
$29/hr - $32/hr with paid overtime
Health insurance, PTO, paid holidays, and mileage reimbursement
Certification reimbursement and paid study time
Bonus opportunities and a supportive, team-focused environment
Technical Support Engineer
Information technology professional job in Carlsbad, CA
Technical Support Engineer (TSE) at XILO
XILO, a fast-growing Vertical AI company recently backed by a Series A financing round, is on the lookout for talented and detail-oriented Technical Support Engineer (TSEs) to join our team.
About XILO
Founded in 2019 by two best friends, Jon and Eli, XILO set out to revolutionize the insurance industry by solving its biggest challenges. Eli, a brokerage owner, brought invaluable industry expertise, while Jon, an experienced software engineer, saw an opportunity to innovate using technology. Initially launched as a vertical SaaS solution addressing core quoting challenges, XILO has since evolved into a trailblazing Vertical AI company leveraging the latest AI technology to transform the industry. By layering cutting-edge AI solutions onto its SaaS platform, XILO is driving innovation far beyond its original vision. Having recently closed our Series A funding round, XILO is growing rapidly and seeking talented individuals who want to do career-defining work in a mission-driven startup that's at the forefront of AI innovation.
About the Role
As a TSE at XILO, you're tasked with completing tasks required to deliver our product to our customers during onboarding. This could include using no-code builders to build insurance applications, map integrations, or map PDFs; but also includes data labeling for our AI models. This role is meant for newly graduated or soon to be graduating Computer Science with little professional software engineering experience who want to get their foot in the door of a software startup.
Key Responsibilities:
Complete 20 points per week (typically 5-10 cases).
Provide daily progress updates to Project Managers.
Test your work to achieve a 90%+ completion rate on cases.
Unblock your cases by proactively reaching out to customers or teammates.
Communicate consistently with the team via Slack.
What We're Looking For:
Proven technical experience and ability to learn complex subjects quickly.
Highly process-oriented and detail-focused.
Relentless work ethic: doesn't stop until the job is done.
Strong communicator who ensures transparency and clarity.
Positive, motivating, and supportive team player.
Accountable for successes and failures with a mindset for growth.
Balances individual contributions with team collaboration.
Passionate about technology and AI.
Why Join XILO?
Be part of a customer-obsessed team at the cutting edge of AI and insurance technology. You'll have the opportunity to impact customers directly, grow your technical and professional skills, and thrive in a positive and supportive work environment. At XILO, we don't stop until the job is done. If you're ready to roll up your sleeves, embrace challenges, and make a meaningful impact, we'd love to hear from you.
Apply only if you're ready to invest in your success and build a lasting career.
Applications Specialist
Information technology professional job in Vista, CA
How you will contribute:
As an Applications Specialist, you will drive execution of customer-facing projects by developing and deploying formulations, cost calculators, and other technical service tools that bring Plantible's products to life. You will translate customer needs into practical solutions, enabling meaningful engagements, timely follow-ups, and progression of key initiatives. In the near term, you will focus on addressing customer pain points by creating, testing, and validating formulations in target categories to demonstrate product performance and functionality. Long term, you will establish scalable technical tools and solutions that strengthen customer partnerships and accelerate Plantible's commercial growth.
What you will be working on:
Engage in hands-on formulation, prototype and commercial development; from lab formulation to scale-up to commercial manufacturing processes.
Use results to evaluate performance including presentation to target customers to convey the advantages and value provided by Plantible products to progress key projects.
Initiate and deliver compelling presentations to demonstrate product efficacy and value proposition to stakeholders.
Collaborate with internal teams to create technical documentation and marketing materials that highlight the benefits and applications of our products.
Lead identified customer opportunities and collaborative projects with R&D and Business Development to refine and enhance product offerings based on market needs.
Regular travel to customer sites to support technical needs, fostering strong professional relationships and advancing sales initiatives.
Develop customer engagement tools including presentations, sell sheets, calculators and others needed to grow the business opportunity pipeline.
Develop and provide status updates on key initiatives and commercialization activities.
Develop knowledge and capability on new ingredients, formulations and applications to support Plantible's commercial efforts.
What you bring to Plantible:
Bachelor's degree in Food Science, Chemical Engineering, or a related field.
Minimum 3 years of experience in relevant product categories such as bakery & snacks, dairy alternatives, ready-to-mix beverages, or other related applications
A relentless drive for results, demonstrated through a history of surpassing bold growth targets, clearly establishing product-market fit with new products/compounds.
Proven ability to develop, test, and validate formulations using industry-standard processing and testing methods.
Direct experience engaging with customers and driving technical projects from concept through execution.
Strong track record of delivering results, demonstrating product-market fit, and achieving ambitious growth targets.
Skilled in building trusted customer relationships, identifying needs, and presenting effective technical solutions.
Capable of developing customer-facing collateral and leveraging CRM tools to manage opportunities and pipeline.
Hands-on, flexible, and collaborative team player with a ācan-doā attitude and the agility to thrive in a fast-paced startup environment.
Excellent communication skills, with the ability to give and receive candid feedback.
Culinary skills are a strong plus.
Passion for contributing to sustainable innovation and Plantible's mission.
Choose Plantible Foods
Joining Plantible means contributing to a sustainable future for all. We are a venture backed startup that is both spreading happiness amongst our employees and to current and future generations. We believe diversity creates uniqueness. Our team is composed of highly talented people with different interests and hobbies, which makes for a rich working environment.
At Plantible we are continually working on our offerings to foster the best team. Check it out!
Competitive health and wellness benefits
Medical, Dental and Vision Insurance
Discretionary Unlimited PTO Program
Paid Holidays
401k Program
Career Stipend
Career development and growth opportunities
Working in a rapidly growing, flexible and entrepreneurial environment
Team building and company-wide events
Financial support with your relocation, if necessary, ensuring a smooth transition
Plantible Foods is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Plantible Foods reserves the right to defer or close a vacancy at any time.
If you feel your skill set does not meet all listed qualifications for the role, we still encourage you to apply. As we continue to grow our company, we are seeking a range of candidates and would gladly consider you for other current or upcoming roles that may be a fit!
IT TECHNICIAN IV
Information technology professional job in Irvine, CA
Job Description
IT Technician - Level IV
Reports to: IS Director
Exempt
This is a newly created hands-on role responsible for ensuring the performance, reliability and continual improvement of the company's core IT services under the direction of the Director of IS/IT. The role oversees all aspects of infrastructure and various corporate applications such as but not limited to: ETRM, FS, TAS, M/O365 administration, service desk operations, cybersecurity, and IT project execution. The role highly interacts with upper management and plays critical part in ensuring IT support to all functional areas within the corporate office and the terminal facility.
Responsibilities:
Overseeing of all company's networking not limited to: firewalls, switches, WAPs, S2S VPN, Client VPN, etc. Strong understanding of the 7-layers ODI Model for troubleshooting is needed.
Rack/Stack/Setup/Configure servers and clustered-servers for any purpose.
Plan/provision/post-launch virtual machines for V2V/P2V migrations.
Plan and provision proper backup of all servers.
In-Depth knowledge of script via PowerShell.
Overseeing the lifecycle of desktop hardware and software, including procurement, deployment, upgrades and disposal.
Maintaining desktops operating systems, configurations, and security settings.
Troubleshoot technical issues related to desktop computers and peripherals.
Implement and enforce desktop security policies and standards.
Manage user access controls and permissions.
Lead and coordinate IT projects related to desktop infrastructure, including hardware deployments and software upgrades.
Formulate project scope, timelines, budget, and deliverables for desktop-related IT programs.
Collaborate with executive management in the understanding of the business requirements translated into technical specifications.
Monitor project progress, identify risks, and implement corrective actions.
Perform other duties as assigned, as the role evolves in the future.
Required Knowledge & Skills:
Program management and team leadership is required.
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
Superb ability and dexterity to manage multiple projects, activities, and tasks simultaneously.
Intermediate knowledge of MS Excel in the area of filters, pivot tables, database connections, and VBA.
High level of analytical skills to resolve issues in the areas of responsibility.
Knowledge of Window servers and desktop products.
Familiarity with Linux servers (Ubuntu & Redhat).
Knowledge of remote access setup for users.
Demonstrated ability to administer a 100+ node network, including SonicWall firewall; CISCO is acceptable.
Working knowledge of following: SCALE Computing VM System; VMWare acceptable. VOIP systems and Polycom equipment. Broadvoice preferred. Backup solutions. Carbonite backup system preferred. Microsoft Server, Active Directory, VPN, and SAN management, and MS Admin Center. Antivirus solution. Crowdstrike preferred. Active Directory, MS Entra, and NETLOGON.
Demonstrated ability to support networked printers and MFPs.
Extreme discretion & confidentiality with the dealing with restrictive information.
Ability to clearly and concisely convey and be able to document issues and resolutions.
Work well with others. Good attitude and personable when it comes to interactions with internal and external customers.
Must have valid California driver's license.
Must be US Citizen or Permanent Resident (I-551).
Must be able to lift 50 pounds as needed.
Other Requirements:
The company operates 24/7 schedule. This position is on-call for all off-hours, weekdays, and weekends. Backup support for vacation/holidays, as needed. Flexibility to accommodate variable demands is required and non-negotiable.
Overall experience in the IT field between 5 - 7 years.
Extreme quick learner.
Compensation:
To be determined based on experience and education.
Information Technology Specialist I - Unified Communications Engineer
Information technology professional job in Irvine, CA
This recruitment is open on a continuous basis until filled and will supplement an existing eligibility list that will expire on April 6, 2026.This is a continuous recruitment and interested applicants should submit their application as soon as possible. This recruitment may close at any time without notice.
The Information Technology team at the City of Irvine is seeking a skilled and forward-thinking Unified Communications Engineer to join a high-performing team dedicated to delivering reliable and secure communication services across all City departments. This role will be instrumental in the design, implementation, and maintenance of telephony, collaboration, and audio-visual systems, including Microsoft Teams, AWS Connect, AudioCodes SBCs, Cisco cloud telephony, Zoom, digital signage, and conference room technologies. The ideal candidate will bring a strong background in unified communications engineering, project leadership, and vendor management, with a focus on ensuring seamless collaboration, operational resilience, and compliance with public safety requirements. This position requires excellent technical expertise, attention to detail, and the ability to collaborate effectively with cross-functional teams, vendors, and public safety stakeholders. The Unified Communications Engineer will play a key role in ensuring that City staff, leadership, and public safety teams have the tools and technologies they need to serve the community effectively.
Your Impact
* Administer and support unified communications platforms including Microsoft Teams, AWS Connect, Cisco hosted telephony, AudioCodes SBCs, and Zoom.
* Oversee and enhance conference room AV systems, ensuring reliable performance for meetings, collaboration, and public engagement.
* Administer the Police Department's phone recording system, ensuring compliance, reliability, and secure retention of records.
* Lead UC buildouts for new City facilities, coordinating design, vendor engagement, and implementation.
* Guide upgrade and replacement projects that modernize the City's UC infrastructure.
* Partner with leadership to support budgeting, licensing, and vendor contract management.
* Collaborate with IT, networking, and security teams to ensure communications are resilient, secure, and accessible to all departments.
* Find additional information in the Information Technology Specialist Ijob description.
Minimum Qualifications
* Bachelor degree in Computer Science or closely related field and four (4) years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields, or any combination of education and experience that provides equivalent knowledge, skills, and abilities.
Highly Desired:
* Three (3) years of professional experience in Unified Communications engineering or administration.
* Demonstrated expertise in Microsoft Teams, AudioCodes SBCs, and enterprise telephony solutions.
* Strong understanding of networking fundamentals including QoS, SIP, and RTP.
* Proven experience managing mission-critical communications systems in a complex organization.
Best Fit
* The ideal candidate will demonstrate technical depth, problem-solving ability, and a collaborative spirit.
* Significant experience supporting Microsoft Teams Phone System, Teams Rooms, and Direct Routing.
* Hands-on knowledge of AudioCodes SBCs and SIP trunking.
* Familiarity with AWS Connect or other enterprise contact center platforms.
* Experience with Cisco UC technologies and Zoom administration.
* Proven ability to manage and support AV systems for conference rooms and public meeting spaces.
* Experience managing and supporting digital signage.
* Experience with voice recording systems such as NICE or Verint.
* Strong troubleshooting skills and the ability to resolve complex issues across telephony, messaging, and video systems.
* Experience leading projects, coordinating vendors, and managing budgets.
* Excellent written and verbal communication skills, with the ability to partner across City departments and with public safety stakeholders.
Your Team
The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine through embrace of a team-oriented approach by living our values every day.
Administrative Servicesis committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS).
Supplemental Information
The Process
The selection process will include an examination and conduct a background investigation prior to appointment which includes aPublic Safety Polygraph exam. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization.
Equal Opportunity Employer
The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.
IT Intern
Information technology professional job in Fontana, CA
Transcripts/proof of enrollment must be submitted with the employment application. * Payrate pending City Council approval 12/9/2025. Under direct supervision, assists in the installation and maintenance of personal computers, PC software and associated peripheral devices to obtain work experience and training in the area of personal computers. Work schedule will NOT exceed 20 hours per week.
Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees.
The employee must have the ability to:
* Provide routine instruction to users on the correct operation of PC's or peripheral devices.
* Provide assistance in troubleshooting personal computer problems including hardware, software, printing and networking issues.
* Assist with inventories of PC's, IP addressing, network configurations, installation of virus protection software, and similar projects.
* Train and work constructively with staff on software related questions, networking problems, printing problems, server connections, e-mail issues, modems, and other devices.
* Be punctual and responsible in the performance of assigned duties; flexibility in respect to hours and working on short notice.
* Remain current on knowledge with respect to relevant state-of-the art technology, equipment and/or systems.
* Perform data entry.
* Demonstrate skill in using personal computers including office software programs.
* Communicate clearly and concisely, both orally and in writing.
* Perform any other tasks or functions deemed necessary to the daily operations of the employer.
THE ABOVE LIST OF ESSENTIAL FUNCTIONS IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY BY THE EMPLOYER.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff.
Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area.
Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area.
Intern III: must be enrolled in graduate school pursuing a Master's Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions.
Preferred Qualifications:
* Possession of an Entry-Level IT Certification
* Examples include:
* CompTIA ITF+
* CompTIA A+
* Google IT Support Certificate
* Cisco CCST (Verifiable and objective.)
* Experience installing Windows, using imaging tools, or configuring hardware in a school lab, volunteer environment, or work project.
* Familiarity With Active Directory or User Account Management
* Ability to Read and Follow Written Technical Instructions Accurately
* Experience Working in Fast-Paced, Customer-Facing Environments
* Basic Networking Knowledge
Licenses/Certifications: Possession of a valid CA Class "C" Driver's License.
Transcripts/proof of enrollment must be submitted with the employment application.
IT Support Manager
Information technology professional job in Irvine, CA
The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations. RESPONSIBILITIES & KEY ACTIVITIES: Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts) Provide IT support for large numbers of remote employees throughout US Seek 3rd Party IT Support Vendors for remote locations Manage IT Budget Recruit, train and support help desk representatives and technicians Manage the help desk team and evaluate performance Establish best practices through the entire technical support process and set customer service standards Ensure customer service is timely and accurate Contribute to improving customer support by actively responding to queries and handling complaints Follow up with customers to identify areas of improvement Develop daily, weekly, and monthly reports on help desk team's productivity Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved Provide customer feedback to the appropriate internal teams like product developers Create project plans to support longer-term projects Work with the Vietnam IT team to understand and roll out Global IT initiatives Look for ways to improve the existing process Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software " />
Email Opening Apply Now Title
IT Support Manager
Category Information Technology Number of Openings 1 Location Irvine Head Office Full-Time/Part-Time Full-Time Exempt/Non-Exempt Exempt Description
The IT Support Manager will directly support our Chief Information Officer with daily operational functions such as providing employee and customer IT support, managing the help desk team, creating reports on customer service functions, and monitoring IT systems in various VinFast locations.
RESPONSIBILITIES & KEY ACTIVITIES:
* Design, maintain, and support IT systems at all Vinfast US locations (office and storefronts)
* Provide IT support for large numbers of remote employees throughout US
* Seek 3rd Party IT Support Vendors for remote locations
* Manage IT Budget
* Recruit, train and support help desk representatives and technicians
* Manage the help desk team and evaluate performance
* Establish best practices through the entire technical support process and set customer service standards
* Ensure customer service is timely and accurate
* Contribute to improving customer support by actively responding to queries and handling complaints
* Follow up with customers to identify areas of improvement
* Develop daily, weekly, and monthly reports on help desk team's productivity
* Coordinating and managing all relevant stakeholders, including the support desk team, customers, and other teams that are involved in service desk operations
* Ensuring that all processes used by the service desk are thoroughly documented, consistently audited, and regularly improved
* Provide customer feedback to the appropriate internal teams like product developers
* Create project plans to support longer-term projects
* Work with the Vietnam IT team to understand and roll out Global IT initiatives
* Look for ways to improve the existing process
* Provide hands-on support with Windows, Laptops, iOS, Network, and other IT hardware/software
Position Requirements
MINIMUM REQUIREMENTS:
* Bachelor's degree or equivalent experience in a related field
* Minimum 5+ years of experience in IT Support
* Experience in a start-up environment is a plus
* Strong communication skills, including the ability to be influential and persuasive with stakeholders
* Ability to effectively manage, develop, and train the service desk team
* Ability to travel in the future to conduct review or setup of IT systems in various locations in US
* Must be able to lift 30-50lbs if required
* Salesforce, SAP, Cloud-based (Google, AWS, MS Azure) experience is a plus
* Enterprise IT Support experience is a plus
* Ability to work with teams in various time zones
* Vietnamese as a secondary language is a plus
* Working knowledge of creating project plans in either Excel or MS Project
Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.
Open Date 12/5/2025 Req Number INF-25-00001 About the Organization Welcome to the Future of Mobility.
VinFast is a driving force in the global smart electric vehicle revolution. Established in 2017, VinFast owns a state-of-the-art automotive manufacturing complex with globally leading scalability in Vietnam.
VinFast currently sells three vehicles in its home country of Vietnam and will launch five new all-electric vehicles for sale in North America, Europe and the Asia-Pacific region. We are the first global, automotive company to commit to shifting to solely producing only Electric Vehicles by the end of 2022. We have an ambitious growth strategy with Direct to Consumer, retail and aftersales facilities being introduced this year.
Strongly committed to the mission for a sustainable future for everyone, VinFast constantly innovates to bring high-quality products, advanced smart services, seamless customer experiences, and pricing strategy for all to inspire global customers to jointly create a future of smart mobility and a sustainable planet. VinFast is also committed to diversity and inclusion, with women serving in the top roles of Global CEO and US CEO.
We welcome you to join the charge.
Starting at Salary Range $100,000 - $120,000 EOE Statement Vinfast is an Equal Opportunity Employer that does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided based on qualifications, merit and business need.
This position is currently accepting applications.
Apply Now
Information Technology Specialist I - Temporary Part-Time
Information technology professional job in Hemet, CA
THE CITY OF HEMET IS AN EQUAL OPPORTUNITY EMPLOYER The City of Hemet is excited to invite motivated, tech-savvy, and service-oriented candidates to apply for the position of Information Technology Specialist I - Temporary Part-Time. This is an excellent opportunity for individuals looking to launch or grow their career in public-sector technology while making a real impact in the community.
As an Information Technology Specialist I - TPT, you will provide essential support to City staff across multiple departments, helping ensure that critical systems, hardware, and software remain reliable, secure, and efficient. From troubleshooting technical issues and assisting with network operations to supporting end users and learning new technologies, every day brings new challenges and opportunities to expand your skills.
If you are eager to learn, passionate about problem-solving, and excited to be part of a collaborative team dedicated to excellent customer service, this entry-level IT role is the perfect place to build your professional foundation. Join us as we innovate, modernize, and support the systems that keep Hemet running strong.
Take the next step in your IT career and apply today-your future in technology starts here!
ESSENTIAL FUNCTIONS
Essential functions, as defined under the Americans with Disabilities Act may include, but are not limited to the following characteristics, duties, responsibilities, knowledge, skills and other characteristics:
These functions may not be present in all positions in multiple position classes. When a position is to be filled, the essential functions will be noted in the announcement of position availability.
Coordinate activities with City departments and other agencies involving the City's local and wide area network and telephone systems to ensure hardware/software compatibility and compliance with established policies, goals, and objectives; monitor and maintain systems and standards for network security, directory structure, IP addressing, database design, backup, recovery, and storage.
Design, administer, and coordinate user access, user rights, and control network servers, systems, and software programs; design, develop, and modify programs for computer applications; install, repair, and maintain computer equipment, network systems, and software programs and upgrades; customize installed software to the specific requirements of the department.
Maintain and document software to ensure proper licensing and storage; monitor and maintain computer maintenance and repair contracts; maintain and document the network layout, setup, protocols, and procedures; record network testing and diagnostic actions; analyze and evaluate new applications and systems to identify opportunities and/or improved performance for service, delivery methods, and procedures; confer with knowledgeable associates and vendors to make recommendations for procurement.
Interface computers to peripheral equipment; evaluate, troubleshoot, diagnose, and resolve computer hardware, software, network, related equipment, and communication connectivity problems; determine when service calls are needed; oversee and maintain work orders and notify users of disposition; run related reports.
Evaluate and recommend computer hardware an software products; conduct preventative maintenance on network computer equipment and systems; respond to inquires and provide technical assistance for computer hardware, software, and telephone equipment and usage; install, repair, and maintain end user telephone equipment; develop and implement policies, procedures, and standards relating to computer, telephone, and related technologies, produce and distribute a variety of statistical data, reports, computer printouts, etc. as necessary.
Working knowledge of strategies and testing of computer system programming and networking; TCP/IP over Ethernet networking; Microsoft and Novell operating systems; network software and strategies; and principles and techniques; techniques and procedures pertaining to installation and maintenance of vendor software and data communication systems; common office productivity and data processing programs; data storage and access methods and data base management systems; methods, principles, and practices as related to municipal operations and information systems; and the operation and care of computer and telephone equipment.
Ability to organize resources, schedules, and personal skills to efficiently carry out tasks as required; analyze and define problems, and conceptualize practical computer solutions; and operate, maintain, and repair computer hardware; conduct studies, analyze data, draw sound conclusions, and make recommendations; exercise sound judgement within established policy guidelines; organize and maintain accurate records of activities and projects; prepare comprehensive verbal and written reports; deal constructively with conflict and develop effective resolutions; communicate effectively both orally and in writing; establish and maintain cooperative working relationships.
MINIMUM QUALIFICATIONS
Education and/or Experience:
Any combination of education and/or experience that has provided the knowledge, skills, and abilities necessary for satisfactory job performance. Example combinations include: equivalent to an Associate Degree from an accredited college or university with major course work in data processing or a closely related field, with emphasis on microcomputer systems and programming and one (1) year of professional microcomputer systems and programming experience with systems similar to those used by the City of Hemet. Two (2) years of increasingly responsible experience in computer and communications systems and local and/or wide area network management and administration is preferred.
Certification/License:
Possession of a valid and appropriate California Driver's License, and maintain a satisfactory driving record.
As the field of information is constantly changing, the incumbent in the position is required to maintain and update knowledge base as needed to stay current on IT issues. This may include obtaining and maintaining various certificates, attending training classes, furthering college education, reading publications designed for the IT sector and joining professional IT organizations.
PHYSICAL WORKING CONDITIONS
Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in preparing statistical reports and data using a computer keyboard. Additionally, the position requires near and far vision in written reports and work related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper, documents, and equipment weighing more than 25 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations.
Environment
Standard office setting with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may travel from site to site, interact with upset customers, interpreting and enforcing departmental policies and procedures.
Selection Process
All properly completed applications will be reviewed and the most appropriately qualified individuals will be invited to continue in the selection process. The process may include any combination of a written exam, oral board interview, and/or skills assessment to further evaluate job-related qualifications. Candidates who successfully complete the selection process will be placed on an eligibility list which will remain valid for a minimum of six months.
Note: Prospective employees will undergo, and must successfully pass, a background reference check (including fingerprinting) and a medical examination. Drug screening may be required.
RESUMES WILL NOT BE ACCEPTED IN LIEU OF COMPLETED APPLICATION FORMS BUT MAY BE ATTACHED.
CANDIDATES WHO REQUIRE REASONABLE ACCOMMODATION IN THE SELECTION PROCESS SHOULD STATE THEIR NEEDS IN WRITING WHEN SUBMITTING AN APPLICATION PACKAGE.
THE PROVISIONS IN THIS BULLETIN DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT. ANY PROVISION CONTAINED IN THIS BULLETIN MAY BE MODIFIED OR REVOKED WITHOUT NOTICE
IT Specialist
Information technology professional job in Oceanside, CA
Job Details Camp Pendleton - Oceanside, CA Full Time $90000.00 - $110000.00 Salary/year Description
Job purpose
Support the MISTC with technical support of all C2 system, server builds and networking issues. The Information Technology Specialist reports to and receives work direction derivatives from the Senior Network Engineer in coordination with the Program Manager (or Site Lead). Performs routine duties and related problem solving under general guidance, using own judgment and initiative.
Duties and responsibilities
Develop and document standardized installation, operation, integration, and sustainment procedures for C2 systems, computer operating systems, computer network and network infrastructure, and virtual machine (VMWare) configurations and architectures residing at the MISTC.
Assist with installing and maintaining computer technology, including desktops, laptops, video conferencing equipment, mobile devices, and more. Assist with software installations and upgrades and replace hardware according to the replacement schedules
Support end-user requests for hardware, software, and network support and provide troubleshooting and solutions
Install, configure, optimize, maintain and operate network servers, hubs, routers, and switches ensuring they comply with security policy, procedures, and technical requirements
Provides support and services related to software, hardware, databases, web resources, networks and enterprise systems. Duties of an information technology specialist can include network management, software development and database administration.
Develop and implement access control lists on routers, firewalls, and other network devices
Manage accounts, network rights, and access to MISTC systems and equipment
Provide end user IT support for all MISTC operating systems, peripherals, and applications
Install, test, maintain, and upgrade network operating systems software and hardware
Perform IT related customer support functions including installation, configuration, troubleshooting, customer assistance, and/or training, in response to customer requirements
Develop training materials and provide standardized instruction to the MISTC Equipment Instructors, Computer Network and Systems Engineers
Maintain classrooms with latest versions of all programs of record (POR) including but not limited to; BFT/JBC-P, C2PC, CLC2S, TCPT, AFATDS and COC suite
Maintain network infrastructure and be able to quickly troubleshoot and resolve network and server issues
Information Assurance
Apply cyber security procedures and safeguards
Be able to produce and monitor site accreditation packages
Conduct policy compliance
Implement response actions to security incidents
Qualifications
Qualifications
Security + required
CCNA, Microsoft, or VMWare certificates desired
Education
Associates Degree in an IT discipline is preferred
Years of Relative Work Experience:
2 years' experience in IT / Networking / Information Assurance
Clearance:
Secret
IT Technician
Information technology professional job in Palm Springs, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The IT Technician's role is to support and maintain in-house technology equipment and IT assets. This includes installing, configuring, diagnosing, repairing, and upgrading all corporate hardware and equipment while ensuring its optimal performance. This person will also troubleshoot problem areas in a timely and accurate fashion and provide end user training and assistance where required. Supervisory Responsibilities: None Essential Duties/Responsibilities Identify and deliver required hardware service levels according to company policies Provide training and support to end users and staff on software and equipment operation and other issues Install, configure, test, maintain, monitor, and troubleshoot end user and network hardware, peripheral devices, printing/scanning devices, presentation equipment, and other products Where required, install, configure, test, maintain, monitor, and troubleshoot associated end user software and networking software products Perform on-site analysis, diagnosis, and resolution of hardware problems for a variety of end users, and recommend and implement corrective solutions, including off-site repair as needed Receive and respond to incoming calls, pages, and/or e-mails regarding incidents and service requests Develop and maintain an inventory of all computers, monitors, keyboards, hard drives, printers, scanners, and other equipment using an asset tracking system Document incidents, problems, and service delivery (hardware failure, repair, installation, and removal) using a helpdesk system in alignment with ITIL guidelines If necessary, align with third-party support and equipment vendors Recommend, schedule, and perform hardware maintenance, hardware and peripheral equipment improvements, upgrades, and repairs Perform other duties as assigned
Required Skills/Abilities
* Effective interpersonal skills and relationship-building skills
* Strong written and oral communication skills
* Ability to present ideas in user-friendly language
* Understanding of the organization's goals and objectives
* Self-motivated and directed
* Keen attention to detail
* Analytical and problem-solving abilities
* Able to prioritize and execute tasks in a high-pressure environment
* Experience working in a team-oriented, collaborative environment
* Strong customer-service orientation
Education and Experience
* At least two years' experience in the IT field or equivalent education
Working Conditions/Physical Requirements
* This position is on-site
* Able to lift/move up to 40 pounds, move from place to place, and stand for long periods of time
* Requires current and valid driver's license and current personal auto insurance
* Able to travel to DAP Health locations throughout San Diego and Riverside
Production Support Hardware Technician
Information technology professional job in Carlsbad, CA
About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.
What you'll do
Support multiple networking communication products currently in production and future Next Generator products within Viasat Government - Secure Network Systems (SNS).
Become familiar with product line technical **builds**, address issues, support changes, and manage lab testing.
The day-to-day
Hands on experience fixing complex digital systems (Processors, memory, FPGAs, CPLD, microcontrollers)
Applying both Windows and Linux operating systems for developing and completing tests
Knowledge and use of scripting languages, e.g. PERL, PYTHON a plus
Collaborate with engineers to develop and monitor tests for solving issues
Identify rework needed to isolate and/or repair problems
Integrate and debug design in the laboratory
What you'll need
5+ years hardware troubleshooting or sustaining experience
US citizenship and ability to obtain and maintain a SECRET security clearance is required; active SECRET clearance is preferred
Must be able to prioritize, be detail oriented, and have a history of managing time well to accomplish multiple tasks in parallel
Strong written and verbal communication skills, ability to work with a temporally and geographically diverse team
Ability to document and report on technical solutions/findings
Good working knowledge of MS Office products for documentation creation and modification
Familiarity with standard test equipment (i.e., oscilloscopes, spectrum analyzer, power supplies, etc.)
Desire to be part of a multidisciplinary team to evaluate and troubleshoot production related issues
Ability to travel up to 10%
This is an onsite role based in Carlsbad, CA
What will help you on the job
Associate's or Bachelor's Degree in Electrical Engineering or Computer Engineering
Active Security Clearance Familiarity with TCL, Perl, Python or another scripting language
Proven experience in debugging, diagnosing, and solving embedded designs issues
Familiarity with production-related processes and common failure modes
High aptitude for learning
Ability to work independently, take initiative, take ownership of tasks and results
#LI-BBS
Salary range
$28.61 - $45.19 / hourly. For specific work locations within San Jose, the San Francisco Bay area and New York City metropolitan area, the base pay range for this role is $35.58 - $53.37/ hourly
At Viasat, we consider many factors when it comes to compensation, including the scope of the position as well as your background and experience. Base pay may vary depending on job-related knowledge, skills, and experience. Additional cash or stock incentives may be provided as part of the compensation package, in addition to a range of medical, financial, and/or other benefits, dependent on the position offered. Learn more about Viasat's comprehensive benefit offerings that are focused on your holistic health and wellness at
EEO Statement
Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.
IT Technician
Information technology professional job in Corona, CA
Applus+ IDIADA is a global partner to the automotive industry, supporting its clients in their product development activities by providing design, engineering, testing and homologation services. As a TOP Employer certified company, we have a large team of more than 3000 professionals drawn from over 22 countries, as well as an international network of subsidiaries and branch offices in 25 countries which ensures that our clients get customized, added-value solutions. IDIADA offers you the opportunity to develop a career in one of the worldwide leading automotive engineering companies.
At Applus IDIADA we are looking for talent to help us shaping the mobility of tomorrow with safer, more efficient, and sustainable vehicles. With presence in 22 countries, we offer job positions around the world and internal / transversal mobility within the company. The automotive sector is currently living a moment of deep technological change. At IDIADA, we focus on constant innovation to adapt our services' portfolio to an ever-changing environment. Therefore, as part of our team, we expect you to be dynamic and eager to learn and grow with us.
If you want an opportunity to challenge yourself and enhance your technical skills, to work in a thriving environment and to work alongside world-leading experts, then apply for one of our vacancies.
Job Description
What You'll Do:
Provide prompt customer support and technical issue resolution, working with internal customer to test and make sure the issue is resolved.
Proactively follow up with users or team members to verify solutions are successful and satisfaction is achieved.
Provide documentation both of progress during issue resolution and of solutions which resolve the issue.
Management of basic working on servers, desktops, laptops and smart devices belonging to the organization, using tools like anti-virus solutions, firewalls, office365 suite and other relevant software
Management of software installation and upgradation requirements on all servers, desktops, laptops and smart devices belonging to the organization
Monitoring of business unit's infrastructure assets on a periodic basis (servers, desktops, laptops and smart devices)
Management of hardware component upgradation and maintenance requirements for all infrastructural assets belong to the business unit
Qualifications
What You'll Bring:
The ideal candidate will have a minimum experience of 2 year in technical assistance and support related to computer systems, hardware and software.
Experience within an international corporation is highly valuable, but not mandatory.
Vocational training in Computer Engineering.
Excellent communication skills.
Highly motivated with strong work ethic.
Experience using and administrating Windows / Linux environments.
Experience managing TCP/IP LAN.
ITIL v3 Foundation is an asset.
Desirable skills:
Degree in Computer Science or similar
Fluent in Spanish and English
What can we offer you?
Join a young dynamic and growing team.
Work in an agile environment
Work on a huge, and ever expanding, globally distributed system
Be part of a large growing international organization
Continuous training and career growth
Additional Information
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Job Functions:
Must be physically able to support technical needs in office
Must be able to support the facilities in Corona, CA and Adelanto, CA in-person when needed
Job Type: We can offer a full-time or part-time position
Benefits for a Full-time position:
Health Insurance (100% Premium costs paid by Company)
Voluntary Dental insurance
Voluntary Life insurance
Voluntary Vision Insurance
Paid time off
Simple IRA Plan (3% Company Match)
Schedule:
Hybrid position
Monday to Friday
Occasional Saturday
APPLUS IDIADA is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Applus IDIADA is committed to equality, diversity and inclusion. We don't put limits on you, so don't put limits on yourself either. There is a place for everyone.
IT Security Analyst II
Information technology professional job in Corona, CA
Energy:
Forget about blending in. That's not our style. We're the risk-takers, the trailblazers, the game-changers. We're not perfect, and we don't pretend to be. We're raw, unfiltered, and a bit unconventional. But our drive is unrivaled, just like our athletes. The power is in your hands to define what success looks like and where you want to take your career. It's not just about what we do, but about who we become along the way. We are much more than a brand here. We are a way of life, a mindset. Join us.
A day in the life:
Rev up your career as an IT Security Analyst II at Monster Energy, where you'll be on the frontlines of cyber defense! Your mission? Identify, track, and analyze cyber threats with the precision of a racing champion. Harness your technical and analytical skills to decode threat tactics, techniques, and procedures (TTPs), assessing impacts like a pro and effectively communicating your findings to management and stakeholders. Master the MITRE ATT&CK framework and stay ahead of the curve, adapting to the ever-evolving cyber landscape. Keep a keen eye on security tools like MS Defender, Red Canary, and BlueVoyant, tackling tickets, and neutralizing any threats that dare to challenge MEC. Get ready to protect and serve with Monster Energy's unstoppable spirit!
The impact you'll make:
Threat Identification and Tracking potential threats such as malware or hacking attempts
Vulnerability Response Management using ServiceNow, MS Defender, Tenable.io
Participate in MDR/EDR actionable events and fine tuning alerts from 3rd party monitoring such as Red Canary and Blue Voyant
Work with the team and with 3rd parties to update and maintain rules associated with securing endpoints and identities
Ensure up-to-date documentation surrounding cyber security awareness, training, security events, incidents and all reported issues
Who you are:
Key Competencies:
Oral and written communication skills
Learning skills
Customer service orientated
Problem analysis
Problem-solving
Adaptability
Planning and organizing
Attention to detail
Ability to multi-task and work in a fast paced environment
Preferred Requirements:
Bachelor's Degree in IT Cyber Security or related field
Experience with MS Windows 11, MS Office suite to include Word, Excel, and Powerpoint
Minimum 1 year of experience in MS Office Suite
Between 3-5 years of experience in Industry standards such as NIST
Monster Energy provides a competitive total compensation. This position has an estimated annual salary of $78,750 - $105,000. The actual pay may vary depending on your skills, qualifications, experience, and work location.
Intern - IT Support with Minor Linux System Administration (1189)
Information technology professional job in Irvine, CA
Trinet is a full\-service web firm with expert capabilities in web strategy consulting, interactive marketing, creative and design services, web development, and web campaign management services. Basically, we are all about developing great websites and applications that allow our clients to breathe new life into their communication efforts and increase revenue or contributions.
We not only work to help businesses achieve success online, but we also help many non\-profits and faith based ministries as they work to meet the physical and spiritual needs of people both around the world and here at home. Some of the organizations we have done work for include:
Coca Cola
World Vision
Harvest
IMAX
Toyota Racing Development (TRD)
Focus on the Family
Cisco \/ Linksys
Red Cross, and many moreā¦
We are currently seeking a
Linux System Administrator and IT Support Intern for our Irvineoffice.
You will have the opportunity to learn more, in some of the following areas:
Maintenance of Linux web and database servers in a local data center
Security updates and patches
Troubleshooting issues, outages, and adding new sites\/services
Hardware replacement of drives, memory, servers as necessary
Working with our programming team to provide good development environments
IT assistance including windows workstations and a couple servers for office environment
Requirements
Required Skills
System administration experience with Linux, or experienced running Linux computers as a hobby at home
Computer Science degree (or working toward one) or equivalent strongly desired, but experience may be substituted in some cases
Must be familiar with and understand the importance of meeting customer expectations, friendly, flexible, and an overall great attitude
Required Experience
US Citizens
Job Location
Irvine, California, United States
Position Type
Intern
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