Information technology professional jobs in Irondequoit, NY - 139 jobs
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IS Support Tech
Six Flags Darien Lake 4.1
Information technology professional job in Corfu, NY
The IS Support Staff is responsible for providing first-line technical support for park technology systems, including point-of-sale (POS) terminals, network connectivity, radio systems, time clocks, and general computing equipment. This role ensures that all technology essential to park operations is functioning smoothly to provide guests with an excellent experience.
Responsibilities:
Provide technical assistance and troubleshooting for park staff with hardware, software, and network issues.
Install, configure, and maintain computers, printers, phones, and POS systems across the park.
Support and monitor park Wi-Fi and wired network infrastructure.
Set up and maintain employee time clocks, access systems, and radios.
Assist with software updates, system patches, and preventative maintenance.
Document and track support requests using ServiceNow or a similar ticketing system.
Ensure all IT equipment is inventoried, properly labeled, and maintained.
Work with vendors or the corporate IT team when escalations are required.
Provide on-call support for critical systems during park operating hours.
Maintain a clean, organized, and secure IT workspace.
Qualifications:
High school diploma or GED required; some college in InformationTechnology preferred.
Experience with Windows operating systems, networking, or hardware troubleshooting.
Customer service or help desk experience preferred.
Ability to lift up to 50 lbs and work both indoors and outdoors in varying weather conditions.
Availability to work weekends, holidays, and flexible hours during the park season.
Must be at least 18 years of age.
Strong problem-solving and communication skills.
Basic understanding of network setups (IP addressing, routers, switches).
Familiarity with POS systems and ticketing hardware a plus.
Organized, detail-oriented, and able to handle multiple tasks simultaneously.
$29k-40k yearly est. Auto-Apply 2d ago
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IT Support Specialist
Urban League of Rochester Ny Inc. 4.0
Information technology professional job in Rochester, NY
Requirements
Prior experience in InformationTechnology with Tier-1 help desk support or tier level 1 support
$46k-82k yearly est. 26d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Rochester, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$75k-106k yearly est. 20d ago
Computer Field Tech Position- Rochester NY
BC Tech Pro 4.2
Information technology professional job in Rochester, NY
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 20d ago
Sr. IT Support Technician
Innovative Solutions 4.5
Information technology professional job in Rochester, NY
Job DescriptionOverview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week)
Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license
Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification
Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues
Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing
Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months)
The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$47k-74k yearly est. 12d ago
IT Network Engineer/Generalist
Qed Technologies International, LLC 3.6
Information technology professional job in Rochester, NY
FLSA Status: Exempt
About QED Technologies: QED Technologies is a leading capital equipment manufacturer serving the precision optics industry. Our innovative solutions enable the production of high-quality optical components with superior accuracy. We are committed to driving future growth through innovation, excellence, and customer satisfaction.
Summary
We are seeking an experienced Network Engineer to join our growing IT team. This role is crucial for maintaining and enhancing our network infrastructure, ensuring seamless connectivity and security across our organization. The ideal candidate will have a strong background in Cisco and Meraki networking equipment and also be versatile enough to handle various IT tasks, including server administration and end-user support. Excellent communication skills and problem-solving abilities are essential.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Design, implement, and manage network infrastructure using Cisco, Meraki, and Fortinet equipment, including firewalls, switches, and routers.
Monitor network performance and security, and take proactive measures to prevent issues.
Maintain documentation of network configurations, procedures, and policies.
Collaborate with the rest of the IT team to develop and implement IT policies and procedures.
Help to perform routine maintenance and upgrades on servers and other devices.
Help to manage Microsoft 365, Azure, and virtualization environments.
Help to provide IT support for end-users, including troubleshooting and resolving network, hardware, and software issues.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor's degree (B.S.) from four-year college or university in Computer Science, MIS, InformationTechnology, or in another related discipline if applicant has sufficient IT experience; or equivalent combination of education and experience.
Minimum of five (5) years industry experience.
Required Skills
To perform this job successfully, an individual must have:
Extensive experience with Cisco, Meraki, and/or Fortinet networking equipment.
Strong knowledge of networking protocols, firewall management, and network security.
Demonstrated proficiency for understanding IT concepts such as identity, security, compliance, networking, databases, APIs, etc.
Demonstrated proficiency for critical thinking and troubleshooting.
Excellent communication skills.
Excellent project management and time management skills.
Other Desired Engineering Skills and Abilities
The following skills, although not required, will be considered a plus when evaluating a candidate:
Relevant certifications (e.g., CCNA, CCNP, Meraki CMNA) are a plus.
Experience with CMMC 2.0 and NIST 800-171/DFARS controls is a plus
Experience with Microsoft Dynamics Business Central and/or Dynamics CRM is a plus
Experience with Microsoft Power platform (PowerBI, PowerApps, Power Automate) is a plus
Travel , domestically and internationally may occasionally be required (
QED Technologies is an Equal Opportunity Employer.
$79k-111k yearly est. Auto-Apply 47d ago
Laser Applications Specialist - Rochester
Iris Scientific
Information technology professional job in Rochester, NY
Laser Applications Specialist
Total Compensation: 80-100k base salary
Benefits: Health, Dental, Vision, Life Insurance, 401K Match
Contact:Andrew Millar; ********************************; ************
Iris Scientific is a specialty recruitment agency laser focused on sales, marketing, and applications roles in the North American Scientific Instrumentation Industry. We are working with a world class scientific instrumentation manufacturer to find an Applications Specialist for Advanced Lasers. The position is to be based out of Rochester, NY, and a relocation package will be provided if needed.
In this customer-facing role, you'll collaborate with sales, application scientists, and product management to design and run in-lab demonstrations of advanced laser systems - proving performance against real customer requirements and enabling successful evaluations and purchases.
The company is targeting new grads with a Bachelors or Masters in Physics, Optics, or Electrical Engineering. The candidate should have significant hands on lab experience with lasers, optics, and optomechanics, with applications knowledge in one (or more) of the following areas: semicon inspection, interferometry, holography, biophotonics, and/or microscopy. US Citizenship is required for this role.
This is an exciting and rewarding role for a recent grad who: loves designing and building optical setups, wants to turn bench skills into real customer impact, and is looking for a growth path into more senior customer facing positions
If this sounds like you - please get in touch.
About the Role:
The Application Specialist will provide in-the-lab demonstrations to ensure that the company's laser systems meet the requirements of customers' applications, particularly in target markets like interferometry, holography, and semiconductor inspection, or in biophotonics and microscopy.
These demonstrations typically serve specific customer enquiries, but they may be experiments with academic collaborators that demonstrate new capabilities of products. The Application Specialist will work with application scientists and with sales to determine customer requirements and will design and implement experiments to test those requirements in the company's Applications Lab or at the customer site.
Key Responsibilities:
The primary responsibility of the Applications Specialist is to ensure that laser demos for key customers are well planned and executed.
Communicate with company application scientists and sales, and with customers, to define requirements for successful laser demonstrations for specific customer enquiries. Design and build experiments to measure these requirements.
Communicate with company application scientists and academic collaborators to define requirements for new application demonstrations, and design and build experiments that measure to these requirements.
Write or contribute to application notes, whitepapers, and journal articles to deliver experimental results.
Visit potential customers and participate in trade shows and conferences in the Americas and reinforce the company's reputation for quality with product demonstrations and presentations.
Visit the manufacturing facility in Europe to become familiar with the entire product range
Key Requirements:
Master's degree in a relevant field such as Optics, Physics (especially optical physics), or Electrical Engineering.
Excellent hands-on laser and optics laboratory experience, preferably in fields of semiconductor inspection, interferometry, and holography, or in bio photonics and microscopy.
Strong ability to confidently communicate in-person and remotely.
Excellent presentation and writing skills.
Good time management, independent and self-starting.
Outstanding computer and project management skills.
Eager to grow within the role, develop and build on current skills.
Ability to travel up to 20% of the time throughout the US and Internationally
US Citizenship is required
$77k-114k yearly est. Easy Apply 60d+ ago
IT Specialist
0039&&Polarson Angel
Information technology professional job in Rochester, NY
Review diagnostics and assess the functionality and efficiency of systems • Implement security measures • Monitor security certificates and company compliance of requirements • Offer technical support to company staff and troubleshoot computer problems • Install and update company software and hardware as needed • Anticipate and report the cost of replacing or updating computer items
$67k-97k yearly est. 60d+ ago
IT - Full Time
Cannon Industries 3.3
Information technology professional job in Rochester, NY
Job Description
A completed application is required for employment consideration. Please go to:
*************************
Under About Us, please complete the employment application
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year.
The InformationTechnology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks
Requirements
Associate's Degree or a combination of education and experience
Ability to troubleshoot hardware/software issues
Knowledge of printer/copier installation and maintenance
Knowledge of or experience with packaged database structure and MS Access
Benefits
Benefits are available after 90 days.
$34k-41k yearly est. 28d ago
Information Technology - IT Internship
Episcopal Homes of Minnesota 3.8
Information technology professional job in Rochester, NY
Episcopal SeniorLife Communities Mission: We provide high quality services from skilled nursing and restorative care to housing, assisted living and community-based wellness programs. We are committed to meeting each individual's needs, in a culturally competent manner, supporting family and loved ones through transitions, and fulfilling our pledge…
Life. Inspired Every Day.
***Internship opportunity requires being on-site in Rochester, NY,***
Internship for academic credit only
Opportunity to begin in Fall of 2025
Under direct supervision of the Chief Information Officer (CIO) with the guidance and direction of the Director of Infrastructure and InformationTechnology (IT) Manager the IT Intern will assist in the general operations of the IT department. Assignments are given at incremental levels of complexity as proficiency is gained in various functions including, but not limited to, computer maintenance, user provisioning, installation of software programs, help desk troubleshooting, network projects, and systems analysis. This position enables college students enrolled in an approved program to receive technical training and gain practical experience. Work in this role contributes to the effective and efficient operations of the organization, utilizing technical training in a hands-on way.
LEARNING OBJECTIVES AND GOALS
An overall understanding of the informationtechnology operations in a large healthcare organization
Assisting with problem resolution on PCs (desktops and laptops), printers/copiers, smart phones and software issues.
Regular maintenance of computer systems.
Monthly audit of facility computers and licenses.
Utilization of a help desk program used by staff to facilitate assistance requests.
Ensuring employee issues are resolved in a timely manner, promptly responding to requests and inquiries, working to find a solution and seeking out the correct resources for assistance.
Troubleshooting various network and telecommunications problems.
Work on inventory and ticketing systems to increase communications.
May require interaction with Residents of ESLC.
OTHER DUTIES
This intern description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the internship. Duties, responsibilities, and activities may changes at any time with or without notice
Requirements
KNOWLEDGE, SKILLS, and ABILITIES:
Strong organizational and communication skills with keen attention to detail.
Knowledge of Microsoft 365 applications and operating systems
Ability to lift and carry up to 30 lbs of equipment.
Must have reliable transportation.
Interest in learning about various Network devices and Server devices.
EDUCATION:
Internship is open to current freshmen through seniors working toward an Associate's or Bachelor's degree in InformationTechnology
EXPERIENCE:
Entry Level
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform
the essential functions.
Performing duties of this job requires occasional walking and standing in and around the reception area, and lobby. Must be able to occasionally lift loads of 30 pounds without assistance and the ability to sit, talk, and hear is required. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus.
$33k-40k yearly est. 60d+ ago
IT Support Technician
Villa of Hope 4.0
Information technology professional job in Rochester, NY
NON SUPERVISORY
JOB TITLE: IT Support Technician
DEPARTMENT/PROGRAM: InformationTechnology
SUPERVISOR: IT Manager
FLSA STATUS: Non-Exempt
GRADE: 76 salary range: $20.00-$23.95 [commensurate with education, level of certification, and experience]
JOB SUMMARY:
Works under the direction of the IT Manager and in conjunction with other IT staff to provide hardware and software technical support for end users. Carries out all job responsibilities with fidelity and accountability to the Agency's Mission, Vision, Values, Guiding Principles and Strategic Plan. This is an in-person position.
ESSENTIAL FUNCTIONS:
Install, diagnose, configure, repair, deploy, relocate, maintain and upgrade all computer hardware and accessories (end-user equipment) as well as software (end-user applications and operating systems).
Provide timely technical support to all staff, in person, by telephone, or via email or chat.
Maintaining updated ticket status, documenting progress on all issues using the agency's helpdesk ticketing system.
Manage the inventory and audit process of all IT assets, including maintaining asset deployment records and life-cycles.
Provide timely and effective communication to staff during ongoing IT outages.
Exhibit professional customer service while troubleshooting and resolving support requests.
Uphold best security practices while working on company software, hardware, and network.
In collaboration with the IT Team, assist in the creation and maintenance of end-user documentation, support procedures, and knowledgebase articles.
In collaboration with the IT Team, participate in the delivery of training sessions to staff.
Set up building access via badges based on IT Support Requests.
Demonstrate, promote, and practice cultural competency toward clients and staff through respect and understanding achieved through training and Agency cultural activities.
POSITION SPECIFICS:
Education: Minimum AA Degree in IT or related field, or equivalent experience.
Experience: 1 year of tech support hands-on experience
Skills:
Strong understanding and proficiency in Microsoft Office applications and Microsoft Windows 10/11 operating systems, including installation, configuration, and troubleshooting.
Strong troubleshooting and diagnostic skills.
Detail-oriented, organized, self-motivated, able to quickly adjust priorities and address multiple issues at a time.
Ability to work independently and on a team, demonstrating dependability and accountability.
Effective interpersonal skills for interaction with all levels of staff.
Strong communication skills (both oral and written), with proficient typing skills.
Other responsibilities as determined by IT Manager.
Physical Demands:
Ability to lift and move equipment up to 50 lbs.
Ability to sit for extended periods of time.
Ability to use a computer and look at computer screens for extended periods of time.
Other: Valid NYS Driver's License preferred.
Travel: Local travel to our sites.
COMPETENCIES:
Leading Self
Character and Courage (Integrity and Trust) -
Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.
Customer Focus
Build positive relationships through communication and collaborative problem solving.
Commitment to Diversity, Inclusion, Justice and Equity
Believe in the dignity and humanity of all people to reach their full potential.
$20-24 hourly Auto-Apply 6d ago
IT Support Technician
Amentum
Information technology professional job in Batavia, NY
Amentum is seeking an IT Support Technician in Batavia, NY to support our DHS customer at their regional CONUS and OCONUS facilities.
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile.
Responsibilities:
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Amentum is a global leader in advanced engineering and innovative technology solutions, trusted by the United States and its allies to address their most significant and complex challenges in science, security and sustainability. Our people apply undaunted curiosity, relentless ambition and boundless imagination to challenge convention and drive progress. Our commitments are underpinned by the belief that safety, collaboration and well-being are integral to success. Headquartered in Chantilly, Virginia, we have approximately 50,000 employees in more than 70 countries across all 7 continents.
Minimum Requirements:
Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.
Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check
Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year)
Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
Preferred Qualifications:
Prior experience of IT support in an Enterprise environment
Experience with Windows Server 2019 and Hyper-V
Experience with InfoBlox and NetBackup
Experience performing hardware repair of HP computers/printers and Dell servers
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
Experience evaluating system performance results and recommending improvements or optimizations
Experience planning and leading technology assignments and projects
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Compensation Details:
$32.00 - $35.00
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/15/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$32-35 hourly Auto-Apply 13d ago
IT Applications Administrator FT (1873)
Arc Glow
Information technology professional job in Batavia, NY
Responsible for implementing, maintaining, and supporting Agency application systems, such as BI, EHR, HRIS, and other applications. The Applications Administrator will work with Agency programs to develop effective processes leveraging available application systems. They will be responsible for ensuring data integrity and consistency. They will also be the expert for these systems making recommendations to better leverage Agency systems to meet its objectives. This position serves as the primary technical support contact for these systems. The Applications Administrator will document application system processes and configurations.
Essential Functions:
Manage application user accounts and permissions
Manage application projects
Coordinate application systems maintenance and upgrades
Assist as a key resource in Agency projects
Assist in the development of application workflows and processes
Evaluate and make recommendations for application process improvement
Develop application program requirements and use cases
Develop and maintain related documentation
Assist with other IT functions as needed
Participates in quality assurance and corporate compliance activities as required
Non-Essential Functions:
Other duties as requested or assigned
Participates in agency committees
Reporting Responsibilities: Reports to: Senior Director of IT
Supervisory Responsibilities: Supervises: None exercised
Knowledge, Skills, and Abilities:
Excellent customer service skills
Strong analytical and problem-solving skills
Strong communication skills
Time management and workload prioritization.
Should always be willing to find answers to all questions addressed to them.
Should be ready to research questions using a variety of manuals and resources, and to work with other Consultants, IT staff, and affiliated consulting organizations in answering any customer's question.
Should familiarize themselves with the research and information resources and knowledge bases at hand.
Ability to learn and adapt, applying technical information in a fast-paced, demanding work environment.
Ability to follow policies and procedures, attention to detail.
Physical & Mental requirements:
Must be able to safely lift up to 50 pounds. Will need to be able to bend, stoop, sit & stand. Ability to exhibit self-control in stressful situations, maintain professionalism.
Minimum Qualifications:
Bachelor's degree in InformationTechnology or related field
3 years of experience in the InformationTechnologies field, specifically in systems/application administration or management.
Project management experience
Able to communicate effectively, both verbally and in writing.
Valid NYS driver's license with safe driving background, as per Agency policy, and reliable transportation.
Working Conditions:
Office conditions are typical for an office environment. May need to travel to program locations.
$62k-89k yearly est. Auto-Apply 60d+ ago
Network Support Specialist
Fusion Digital 4.0
Information technology professional job in East Rochester, NY
Fusion Digital's IT Services group does more than sell products - we design and implement end-to-end IT solutions. Our IT Services group helps clients define the optimized business processes that work for their specific needs. At Fusion Digital, we won't just provide IT solutions - we educate and create custom technology solutions.
Our Technical Service team is dedicated to making sure our customized IT solutions work for our clients. We provide the value our clients expect by properly designing and implementing all of their IT solutions and standing behind our solutions with ongoing technical support.
Job Description
Due to the rapid growth of our IT Services group, we're adding a Network Support Specialist to our team. We work with a variety of small to mid-sized organizations throughout Western NY and PA, including municipalities, libraries, and those in the hospitality and construction industries just to name a few. In this position, the Network Support Specialist will handle third-tier support of service requests from our clients.
Essential Functions:
IT Support relating to technical issues involving Microsoft's core business applications and operating systems.
Support virtual environments using VMware and Hyper-V
Support of disaster recovery solutions.
Technical support at the network level: LAN connectivity, routers, firewalls, Server Operating Systems, and security.
Qualifications
2 or 4-year degree - OR - relevant experience in IT support field
2 years of IT support or related technical experience
Technical awareness: ability to match resources to technical issues appropriately
Advanced understanding of operating systems, business applications, cloud products, and network systems
Understand basics of Microsoft Active Directory
Have a working knowledge of NTF permissions, file sharing, and IPV4 subnetting
Understanding of Microsoft Office programs including Office 365 deployment
In-depth understanding of desktop operating systems Windows 7 and 10
Additional Information
Not only do we want you to have solid technical skills and an understanding of how technology is used to provide services, we also want great interpersonal skills. You'll be working directly with our clients, so excellent customer service along with those interpersonal skills, is important! Since we're also a small company, you'll be expected to be able to prioritize multiple tasks - using your autonomy and judgment - and adapt to changes quickly.
With that said, we can offer you a competitive salary, performance-based incentives and generous bonus levels. Because we're the fastest growing division of Fusion Digital, we can also provide you with room for advancement and development as an IT professional. And we think our Director of IT Services is pretty great to work with too!
PLEASE NOTE: We are not able to provide F-1 or H1-B sponsorship
$62k-82k yearly est. 1d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology professional job in Gates, NY
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$62k-87k yearly est. 20d ago
Sr. IT Support Technician
Innovative Solutions 4.5
Information technology professional job in Rochester, NY
Overview: Innovative is seeking an IT Support Specialist to provide technical support for our internal operations. As the primary point of contact for employee technology needs, you'll ensure seamless day-to-day operations. When internal needs are met, you'll provide Tier 1 support to NOC team, gaining valuable experience alongside experienced engineers.Location: Rochester, NY (In-office 5 days per week)
Primary Focus - Internal Technology Support:Serve as first point of contact for all employee technology requests via helpdesk Deploy and maintain Windows/Mac workstations, mobile devices, and peripherals Troubleshoot hardware and software issues with hands-on desk-side support Administer SaaS applications (Office 365, Slack, collaboration tools) Manage and support all printers, copiers, scanners, and AV equipment Support onboarding/offboarding processes and maintain system documentation Proactively monitor and address potential issues before they impact employees Secondary Focus - Internal NOC Team /Support tickets (When Internal Needs Met):Provide Tier 1 support for managed service team (password resets, basic troubleshooting) Assist with routine client monitoring and maintenance under guidance of Senior EngineersEscalate complex issues appropriately and document resolutions What Experience You Need:1-3 years IT experience in end-user support (internships/coursework may be considered) Associate's Degree in Computer Science, IT, or related field preferred Proficiency with both Windows and Mac OS administration Office 365 administration experience Hardware troubleshooting skills (laptops, printers, mobile devices, AV equipment) Basic networking knowledge (TCP/IP, DNS, DHCP, Wi-Fi) Experience with ticketing systems (Autotask, ServiceNow, Zendesk, or similar) Strong customer service and communication skills Valid driver's license
Preferred Qualifications:AV equipment setup and troubleshooting experience Exposure to AWS or cloud technologies Basic scripting (PowerShell, Python, Bash) CompTIA A+, Network+, or similar certification
Metrics for Success:95%+ satisfaction rate on internal employee surveys All internal requests addressed within defined SLAs100% uptime of office AV equipment and critical systems AWS Cloud Practitioner certification within 6 months Healthy ticket velocity across internal and external queues
Growth Opportunities and Professional Development:Clear pathway to Support Engineer with increased client responsibilities Mentorship and AWS certification support Gradual exposure to infrastructure management and client environments Opportunity to specialize in cloud, networking, or security Work toward AWS Cloud Practitioner certification within 6 months Shadow senior engineers and participate in team knowledge sharing
Additional Information:Occasional after-hours support and maintenance On-call rotation after training period (6+ months)
The salary range provided is a general guideline. When extending an offer, Innovative considers factors including, but not limited to, the responsibilities of the specific role, market conditions, geographic location, as well as the candidate's professional experience, key skills, and education/training
$47k-74k yearly est. Auto-Apply 42d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology professional job in Rochester, NY
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 1d ago
IT - Full Time
Cannon Industries 3.3
Information technology professional job in Rochester, NY
A completed application is required for employment consideration. Please go to:
*************************
Under About Us, please complete the employment application
A global company with headquarters in Rochester, New York, Cannon Industries has grown to become one of the leading sheet metal and custom weld fabricators in the contract manufacturing industry. Our quality standards are unsurpassed in the industry because we know that our customers' standards grow with each passing year.
The InformationTechnology Department is responsible for developing, implementing, overseeing, monitoring and maintaining telecommunication systems and providing technical support services in a Microsoft environment. This includes the development, installation, support and implementation of Servers and applications, as well as Local and Wide Area Networks
Requirements
Associate's Degree or a combination of education and experience
Ability to troubleshoot hardware/software issues
Knowledge of printer/copier installation and maintenance
Knowledge of or experience with packaged database structure and MS Access
Benefits
Benefits are available after 90 days.
$34k-41k yearly est. Auto-Apply 60d+ ago
IT Support Technician
Amentum
Information technology professional job in Batavia, NY
Amentum is seeking an IT Support Technician to support our DHS customer at their regional CONUS and OCONUS facilities.
We are pipelining candidates for a future role in Batavia, NY.
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and remote support. With your experience with Windows operating systems including patching and updates, Active Directory, data encryption, and backup software, you will make a great addition to our team. In addition to your technical experience, you also have exceptional customer service skills and are willing to go the extra mile.
Responsibilities:
Provide LAN administrator support with the installation, configuration and maintenance of network communication devices, servers, network storage arrays and tape backup units
Provide support of network attached devices such as computers, printers, fax machines, biometric devices, electrocardiograms, x-ray machines, smart display, and sensors. Also provide support of mobile and wireless devices to include smartphones, tablets, and hotspots
Assist in testing, applying, and maintaining server configurations and related security patches, as well as maintaining and checking the health of systems and backups to include restore testing
Monitors ITSM (ServiceNow) assignment groups and applies troubleshooting needed to resolve tickets
Conduct or provide new equipment deployments and/or requested deployment support, including installation and maintenance of video teleconferencing infrastructure
Responsible for understanding the needs of the customers and the realities of commercially available IT products and creating requirements that will allow implementation by the architecture and engineering team and COTS products
Participate in pre-scheduled after-hours support of weekly on-call rotation and/or as a team member supporting special projects or events
Here at Amentum, we are purpose-driven with a fierce commitment to deliver on our promises. We create trailblazing solutions, have unwavering integrity, and embrace inclusion and collaboration. Our team is excited to help customers solve today's and tomorrow's problems, giving confidence and reassurance that together we'll accomplish mission success
Minimum Requirements:
Associates Degree, and at least 1 year of IT help desk support experience
Or High school diploma/GED, and at least 3 years of IT help desk support experience
Hands-on experience with providing network, computer, server, device imaging/encryption, mobile, server and backup support
Experience using the ServiceNow ticketing system (or similar ticketing system)
Experience with the Microsoft Windows 11 operating system
Experience with Microsoft Office365, including Microsoft Teams
Experience with end-point management and reporting tools (SCCM, Bomgar, Zscaler, and PowerShell scripting)
Familiarity with the ITIL process
Good technical writing, presentation, and documentation skills
Must be able and willing to perform physically demanding tasks, such as bending, kneeling, stretching, crawling, lifting, or moving up to 50 lbs.
Must have a valid driver's license, access to personal transportation, and be able to pass a Motor Vehicle Records check
Local and/or overnight travel to Government locations is required (local short notice travel to customer sites is common; extended overnight and air travel is typically less than 15% per year)
Must be comfortable working in a Law Enforcement environment, which may consist of locations such as detention facilities, prisons, or jails
Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
Preferred Qualifications:
Prior experience of IT support in an Enterprise environment
Experience with Windows Server 2019 and Hyper-V
Experience with InfoBlox and NetBackup
Experience performing hardware repair of HP computers/printers and Dell servers
Possesses and applies expertise on multiple complex work assignments which are broad in nature, requiring originality and innovation in determining how to accomplish tasks
Experience evaluating system performance results and recommending improvements or optimizations
Experience planning and leading technology assignments and projects
ITIL v4, MCSE, A+, Security+, Network+, or other relevant certifications
Compensation Details:
$32.00 - $35.00/hour
The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.
Benefits Overview:
Our health and welfare benefits are designed to support you and your priorities. Offerings include:
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance
Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.
Original Posting:
01/16/2026 - Until Filled
Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
$32-35 hourly Auto-Apply 12d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Gates, NY
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$75k-106k yearly est. 20d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Irondequoit, NY?
The average information technology professional in Irondequoit, NY earns between $62,000 and $135,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Irondequoit, NY
$92,000
What are the biggest employers of Information Technology Professionals in Irondequoit, NY?
The biggest employers of Information Technology Professionals in Irondequoit, NY are: