Information technology professional jobs in Lees Summit, MO - 747 jobs
All
Information Technology Professional
Computer System Technician
Technical Support Specialist
Information Technology Administrator
Information Technology/Support Technician
Information Technology Technician
Technical Support Technician
Technical Support Engineer
Information Technology Internship
Application Specialist
Information Technology Specialist
Production Support Specialist
Information Technology Analyst
Computer Technician
Network Technician
Human Resources Information System Administrator
City of Overland Park 3.5
Information technology professional job in Overland Park, KS
Why Work For Overland Park?
Employment with the City provides an opportunity to connect with the community while working on meaningful projects that impact lives every day. Learn more about our core values and how City staff support one another to make Overland Park a great place to live, work, and play.
About the Role
Under direction of the CHRO, the HRIS Administrator plans, implements, directs, coordinates, and manages projects and activities of major significance to the development and delivery of city programs and services, including the setup, configuration, development and maintenance of all HRIS-related data, complex reporting, and integrity of employee information; and performs other related duties as assigned. At times this position will supervise HRIS staff on specific tasks or projects.
The HRIS Administrator is an experienced, skilled systems administrator who manages, leads, and defines HR systems implementation, configuration, security, reporting, support, and data management, in support of HR activities, policies and practices.
Daily physical on-site presence in the office, consistent attendance, and reliable punctuality are essential functions of this position. Any changes or adjustments to your assigned work schedule or shift hours must be approved by your supervisor in advance. This position has core business hours and days, Monday-Friday 8:00am-5:00pm, with a one hour scheduled lunch.
Responsibilities:
Leads HCM projects, including strategy, implementation support, and system optimization related to City operations, business processes, security, and data integrity for HRIS applications; performs functional testing on all aspects of enhancements, modifications, new processes, and related HR system changes.
Plans, designs, develops, tests, deploys, delivers, and maintains HRIS integrations, apps, dashboards and reporting across all modules, including but not limited to HCM, Payroll, Benefits, Learning and Development, Time Tracking and Recruitment.
Leads with collaborations of IT release implementations, identifying enhancement opportunities and impacts associated with new release features/functionality; updates, manages and directs the roadmap for all updates and initiatives.
Designs, implements, and maintains HRIS systems security access policies, processes, and procedures for restricted and non-restricted user access; creates and maintains related documentation.
Investigates and resolves complex system-related issues and quickly escalates to management upline to ensure efficient resolution; effectively manages staff and resources in support of project cost containment.
Serves as a subject matter expert for the UKG platform, including as the HRIS technical specialist to build relationships with key business users and third-party vendors as needed to ensure that the services and solutions provided meet current and future business needs.
Provides experienced technical input in the selection of optional features by staying engaged on HRIS Community to understand current trends and upcoming feature updates.
Analyzes and audits data to ensure accuracy and to manage issues to resolution; makes direct updates where applicable.
Troubleshoots and updates all HRIS modules; configures and makes changes in HRIS Tenant to improve user experience and/or satisfy business requirements.
Gathers business requirements from stakeholders and represents the HR team in design and modification efforts in collaboration with internal IT staff.
Creates and maintains documentation of HRIS business processes and workflows and ensures they are up to date.
Performs and oversees the performance of full HRIS platform or tenants, including integrations, EIBs and custom object development.
Designs, documents, implements, and monitors ad hoc and ongoing reports in HR systems to ensure they accurately reflect internal business requirements and capture required data for City business needs.
Facilitates sessions for education and training; creates and oversees the creation of job aids, training videos and other resources in alignment with effective change management practices.
Trains and assist HRIS-Payroll for in person end-user assist level- one concerns.
Manages inter divisional teams, and complex projects and studies; participates on and coordinates committees and task forces.
Develops and revises policies and procedures.
Acts in the absence of the CHRO as required
Performs other related duties as assigned.
Qualifications:
EDUCATION & SPECIAL LICENSE(S)/CERTIFICATIONS:
Bachelor's degree in Technology or a related field of study; Masters preferred.
EXPERIENCE:
Five (5) years of professional level systems experience, including at least three (3) years of experience HCM, preferrable UKG, Payroll, Benefits, L&D and Recruiting modules.
Required Skills
Excellent oral and written communication.
Expert Excel level experience required (i.e. V-look up).
Good listening skills.
Must have working knowledge of windows-based word processing and spreadsheet software applications, along with familiarity with HRIS software systems
Ability to comply with City's confidentiality policy
MENTAL REQUIREMENTS:
Attention to Detail:
The role requires a high level of accuracy and thoroughness in completing tasks. The ability to focus on detailed work for extended periods is essential to ensure quality and compliance.
Work Environment Adaptability:
The position is based in a cubicle office environment that may have moderate to high noise levels (e.g., conversations, office equipment). The ideal candidate must be able to concentrate and perform effectively in this setting.
More details available at: *****************************************************
$52k-62k yearly est. 1d ago
Looking for a job?
Let Zippia find it for you.
Information Technology Support Engineer
Teceze
Information technology professional job in Kansas City, KS
Title: IT Support
Duration: 3 Weeks Project
for one of our clients in Kansas City
The selected candidate will provide on-site technical support covering IT infrastructure, networking, data center operations, and hardware troubleshooting. You will work closely with internal teams, customer teams, and remote technical specialists to identify and resolve issues efficiently. Responsibilities include monitoring system health, supporting network devices, troubleshooting VOIP phones, managing basic server tasks, and ensuring smooth day-to-day IT operations following SLA guidelines.
Who We Are - Teceze
Teceze is a global IT solutions and managed services provider, delivering end-to-end support across infrastructure, cloud, cybersecurity, and digital transformation. We specialize in providing reliable, secure, and scalable IT services that empower organizations to operate seamlessly. By joining Teceze, you become part of a highly collaborative and technically strong team focused on excellence, innovation, and customer success.
This role is being offered as a backfill position for one of our key clients, ensuring continuity of operations and maintaining service quality on-site.
Job Description:
Basic Knowledge of Network Devices such as Switches, Routers, Wireless Access Points preferably CISCO, Riverbed
• Basics knowledge / understanding of assigning switch ports to specific VLANs
• Patch phone ports to switch as needed
• Basic troubleshooting of Avaya VOIP phones (knowledge on basic configuration)
• Troubleshoot issues with fiber links between switches - Able to visualize errors and communicate to remote technical teams
• Troubleshoot and replace network switch chassis blades when required
• Good to have understanding of any Data Center Infrastructure Management Application
• A periodic (minimum twice weekly) visual check of the IDF rooms for cooling and power status (specifically UPS alarms and PDU health) Control-M, EMC Avamar, Data Domain
• Basic Knowledge of Monitoring tools such as Solarwinds, etc…
• Networking and Operating System basics
• Assist network and data center admins (Internal, Customer and Vendor) as required during the course of technical troubleshooting
• Basic knowledge about Hardware like Servers, Storage devices
• Knowledge to understand Monitoring Tool outcome
• Basic knowledge of ITSM tool preferably ServiceNow
• Basic knowledge Backup technologies preferably EMC Avamar
• Basic knowledge of Operating Systems- Windows 2003 servers Enterprise/Standard Edition, UNIX & linux
• Basic knowledge about Windows 2003 Active Directory structure, MS Exchange 2003 and File/Print Server
• Experience in SLA base environment
• Knowledge on Server Performance monitoring preferred
• Candidate should have minimum 3-5 years' experience in above mentioned area give me the scope of the job and who we are and how to apply
$53k-77k yearly est. 19h ago
Document Applications Specialist
Shook, Hardy & Bacon 4.9
Information technology professional job in Kansas City, MO
hours are 2:00pm to 10:00pm CST Monday through Friday. Microsoft certifications a plus.
Provides the firm with efficient and accurate legal software support. Organizes and assists special project teams for large and/or urgent administrative and/or client tasks including documentation of specific project instructions. Uses good communication skills and is courteous and professional at all times. Reads instructions accompanying material, or follows verbal instructions to determine format and content required. Provides high-level/technical support and assistance to internal customers utilizing department knowledge and experience. Creates, revises and formats documents using computer and legal software or other equipment; originates documents from transcriptions. Completes multi-step projects from start to completion using technical knowledge and advanced skills. Listens to and transcribes micro cassette tapes and audio files. Compiles material to be typed, following written and/or oral instruction. Participates in periodic meetings to ensure and improve work group effectiveness and teamwork. Attends internal training sessions to demonstrate technical proficiency with firm software applications. May assist staff by providing training, workload/workflow management and quality assurance. Engages in guiding and mentoring of staff to enhance performance and work product. May assist legal teams with the preparation and filing of U.S. Federal/District and State court documents. Provides backup support within the department. Expected to provide occasional weekend coverage. #LI-SH1 #LI-HYBRID
$103k-141k yearly est. 3d ago
Help Desk Technician
Premium Waters 4.3
Information technology professional job in Riverside, MO
Job Description
We are a growing business and need your help! Imagine a career in a growing business where we sell products that people love. Premium Waters, Inc. is an industry leader looking for a Help Desk Technician to join our team in Minneapolis (or Riverside). This position supports people make and sell products that everyone loves! Feel good knowing that you are part of a team that delivers healthy products that people look forward to receiving, and brands they know and trust, making this a fun job, interacting with people that are happy to work with you. If you enjoy working on a team towards continual improvement, we want to hear from you!
Position Summary: Premium Waters is looking for an IT helpdesk technician to provide internal support for employees and contractors. Candidates should have a mix of technical and customer service skills. Premium Waters is seeking a resource who is passionate about technology and helping people. Working in a fast-paced, challenging, rapidly growing environment, we are looking for passion, commitment and a desire to exceed expectations while demonstrating a strong work ethic. Under general direction from the IT Director and network administrators, the helpdesk technician will manage IT requests, provide first line resolution and escalation for all technical support requests. Candidates must demonstrate high levels of problem solving, time management and written documentation skills.
Compensation: $22 - $26 hourly rate
Benefits include:
Medical and Prescription Drug with a Company Vision Program
Dental
A generous PTO program
Paid Parental Leave
Gym Reimbursement Program and Company Paid Wellness Coach
Online Virtual Care
Company Paid Life Insurance for Employee, Spouse, Children
Company Paid Long and Short-Term Disability
Company Paid Employee Assistance Program
Flexible Spending Account
Education/Tuition Reimbursement Program
401(K) - Company Match 100% up to 4%
Bereavement Leave
Volunteer Time Off Program
Holiday Pay
Employee Water Program - Free Water
Referral Bonus
Daily Pay
Onsite wellness coaching and physical therapy
Responsibilities include:
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
Handle Tier 1 helpdesk escalations through a ticketing system
Follow up on outstanding requests and ensure timely resolution
Create accounts and configure hardware as part of on-boarding process
Manage and monitor internal assets to ensure accurate inventory records
Support administration of phone system
Support audio and video equipment in conference rooms
Write training manuals as needed
Other duties may be added and/or assigned as needed
Qualifications and Skills:
Windows 10 and 11, Office 365
Active Directory maintenance and user support
Window based device such as laptops, workstations, printers, scanners, etc.
Mobile devices (iOS, Android)
Client PC connectivity - Ethernet, TCP/IP and VPN
File server knowledge
Microsoft certifications a plus
Strong customer service and troubleshooting skills
Ability to communicate technical information, both verbal and written, to a wide range of end-users
2 years+ experience working in a Microsoft Windows environment
$22-26 hourly 18d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Independence, MO
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$52k-71k yearly est. 19d ago
IT Asset Management Professional
Velocity Staff
Information technology professional job in Kansas City, KS
Blah Blah blah
Responsibilities
BLAH
Qualifications
YUP BLAH
Not ready to apply? Connect with us to learn about future opportunities.
$56k-83k yearly est. Auto-Apply 58d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Kansas City, MO
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$33k-54k yearly est. 7d ago
Information Technology Specialist (INFOSEC)
Department of The Air Force
Information technology professional job in Whiteman Air Force Base, MO
Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Summary
Click on "Learn more about this agency" button below for IMPORTANT additional information.
Positions may be filled as permanent, temporary or term with a full-time work schedule.
This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection.
Overview
Help
Accepting applications
Open & closing dates
12/22/2025 to 12/21/2026
Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14
Locations
Few vacancies in the following locations:
Eielson AFB, AK
Elmendorf AFB, AK
Little Rock AFB, AR
Davis Monthan AFB, AZ
Show morefewer locations (65)
Luke AFB, AZ
Beale AFB, CA
Edwards AFB, CA
Los Angeles, CA
March AFB, CA
Travis AFB, CA
Vandenberg AFB, CA
Cheyenne Mountain AFB, CO
Colorado Springs, CO
Peterson AFB, CO
Dover AFB, DE
Cape Canaveral, FL
Cape Canaveral AFS, FL
Eglin AFB, FL
Homestead AFB, FL
Hurlburt Field, FL
Patrick AFB, FL
Tyndall AFB, FL
Dobbins AFB, GA
Moody AFB, GA
Robins AFB, GA
Camp H.M. Smith Marine Corp Base, HI
Hickam AFB, HI
Mountain Home AFB, ID
Scott AFB, IL
Barksdale AFB, LA
Hanscom AFB, MA
Andrews AFB, MD
Linthicum Heights, MD
Selfridge ANG Base, MI
Whiteman AFB, MO
Columbus AFB, MS
Minot AFB, ND
Offutt AFB, NE
New Boston, NH
McGuire AFB, NJ
Cannon AFB, NM
Kirtland AFB, NM
Nellis AFB, NV
Niagara Falls, NY
Wright-Patterson AFB, OH
Youngstown, OH
Youngstown, OH
Norman, OK
Tinker AFB, OK
Charleston, SC
Shaw AFB, SC
Arnold AFB, TN
Dyess AFB, TX
Fort Sam Houston, TX
Goodfellow AFB, TX
Kelly AFB, TX
Lackland AFB, TX
Laughlin AFB, TX
Randolph AFB, TX
Hill AFB, UT
Alexandria, VA
Arlington, VA
Dahlgren, VA
Fort Eustis, VA
Langley AFB, VA
Pentagon, Arlington, VA
Fairchild AFB, WA
McChord AFB, WA
Warren AFB, WY
Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number AFPCDHA-12857027-GS2210 Control number 852981200
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Clarification from the agency
This public notice is to gather applications that may or may not result in a referral or selection.
Duties
Help
* Duties and responsibilities vary and may increase according to grade level
* Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program.
* Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes.
* Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP).
* Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings.
* Administer the COMPUSEC Program and protect InformationTechnology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data.
Requirements
Help
Conditions of employment
* Please read this Public Notice in its entirety prior to submitting your application for consideration.
* U.S. Citizenship is required
* Males must be registered for Selective Service, see ***********
* Total salary varies depending on location of position
* If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: *****************************************
* Recruitment incentives may be authorized
* Position may be subject to random drug testing
* Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
* Shift work and emergency overtime may be required
* Employee must maintain current certifications
* A security clearance may be required
* Disclosure of Political Appointments
* Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount.
Qualifications
In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for InformationTechnology (IT) Management Series, 2210 (Alternative A).
BASIC REQUIREMENTS:
Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks.
GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree
GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
OR
For grade levels 9 through 14, your resume must reflect informationtechnology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below.
For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project.
For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment.
For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used.
For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements.
For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance.
Click on the following link to view occupational requirements for this position:
************************************************************************************************************************************************************************************
KNOWLEDGE, SKILLS AND ABILITIES (KSAs):
1. Knowledge of InformationTechnology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities.
2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications.
3. Knowledge of system requirements and techniques for planning current and future system architecture requirements.
4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
For Direct Hire (DHA) Positions:
This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application.
Interagency Career Transition Assistance Program (ICTAP): For information on
$52.7k-139.7k yearly 32d ago
Production Support Technician (3pm - 11pm)
Phenix Label Company 3.2
Information technology professional job in Olathe, KS
The Production Support Technician (PST) provides assistance to the production team by performing various production tasks as well as maintaining the cleanliness and upkeep of the facility. This function is critical to increasing production uptime and reducing downtime by assisting with live jobs in various work centers, maintaining supplies and consumables, and ensuring a sanitary and organized work environment in the plant.
Essential Functions:
Assisting with jobs at press:
Loading stock on the press unwinds. This includes the press, butt splicer, and laminate tower.
Install/Remove pre mounted plates in press.
Install/Remove dies and other tooling in press.
Assist in maintaining supply levels:
Notify warehouse when stock is needed at press and when materials need to be returned to warehouse.
Notify ink technician when inks are needed at press and to be returned to ink department.
Maintain all consumable supplies at press.
Assist in maintaining the cleanliness of the facility by:
Cleaning, reassembling, and returning ink pans, aniloxes, doctor blade chambers, etc. to the presses.
Returning stock and tools to designate return areas.
Empty all trash receptacles.
Cleaning of the shop floor, printing presses, rewind machines, and any other components inside or outside Phenix as needed.
Skills and Experience Required:
Assist in select finishing related tasks as need: assisting in off line finishing process (i.e. shrink wrapping, kitting and fan folding), boxing finished product from finishers into a box.
Individual must be able to work independently with minimal guidance required. This implies good time management, planning/organization, and decision-making skills.
Individual must be able to complete any reasonable request of management necessary to effectively operate the department/company.
Individual must be able to interact effectively with supervisors and peers.
Individual must be able to perform general physical activities:
Handling and moving objects
Apply cleaning solvents
Clean or wax floors
Clean rooms or work areas
Use portable hand spray equipment
Participation and support of 5S initiatives and activities.
High school diploma / GED / or equivalent.
Individual should possess basic math and computer skills.
English language required.
Physical and Other Requirements:
This job is performed indoors in a temperature and humidity controlled environment. Job tasks are performed in close proximity to other people and include exposure to strobe lights, sounds and noise levels that could be distracting. The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend or crouch. The employee must frequently stand, walk, talk, and occasionally lift, push, pull and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Specific hearing abilities required by this job include ability to hear alarms and other sensors in a factory environment. Requires use of hands to handle, control or feel objects and operate tools and controls.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.
$35k-45k yearly est. 16d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology professional job in Kansas City, MO
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$32k-42k yearly est. 10h ago
Corporate IT Support
Aro International 3.7
Information technology professional job in Lees Summit, MO
This role is located in our Lee Summit, Missouri office. It is a full-time role for our organization supporting our IT Director. We run a virtual call center having to load data for our dialer and run data centric reports. Attention to detail is very important since we support multiple insurance providers. It will also include basic IT responsibilities. The role will be normal day work hours.
Tier 1 support position
Customer Service Skills, on the phone or in writing
Experience with Windows 10 or greater
Ability to troubleshoot basic connectivity issues with remote employees
Will learn to start and monitor daily production jobs
Enjoy problem solving
Self starter, able to work independently, decisive enough to know when to ask for help
This is an entry-level role for someone that wants to learn and grow with an organization. Recent graduates welcome to apply. Must be a US Citizen. In house position in Greater Kansas City Area
$34k-56k yearly est. 60d+ ago
desktop support
Artech Information System 4.8
Information technology professional job in Kansas City, MO
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Job Description
Hi ,
If you are interested please call back **************or share your best time to reach you
I am reaching out to you today because your resume was posted to one of the many Internet job sites and is listed as active or you had submitted your resume to us. If you are not actively seeking a position, please ignore this email..
ROLE :Desktop Support
LOCATION:KANSAS CITY, MO
Duration:1+ year
· Candidates should be able to diagnose and remedy complex Microsoft OS problem tickets, configure and install common applications and install/remove desktop PCs and monitors.
· Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients.
· Outlook PST files.
· Candidates should have valid driver's license and reliable transportation to travel to various local sites. Work is done at customer locations.
· Travelling is required
Additional Information
For more information, Please contact
Shubham
************
$40k-49k yearly est. 60d+ ago
Campus Intern - IT Assets
Jedunn 4.6
Information technology professional job in Kansas City, MO
Best People + Right Culture. These are the driving forces behind JE Dunn's success. By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.
Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.
Role Summary
Under close and direct supervision, provide basic, routine support for one or more construction or administration-related functions including but not limited to project management, estimating, safety, accounting, etc., to support Company policies and objectives and which provide meaningful real-world, hands-on experience to complement on-going college-level classroom education.
Key Role Responsibilities - Core
Campus Interns will have the opportunity to:
* Work with the project team to monitor crew size, self-perform hours, materials, quantity and equipment.
* Provide progress updates and reports
* Conduct job site observations with project leadership
* Support the close out of projects, including the punchlist, operations and maintenance manuals, as-built drawings, etc.
* Support vendor/trade partner pricing/bid solicitation and coordination
* Participate in all aspects of the project-specific safety plan and culture
* Work collaboratively and create relationships with project team members, trade partners, vendors and clients
* Perform other duties as required by supervisor
Key Role Responsibilities - Additional Core
N/A
Knowledge, Skills & Abilities
* Able to be flexible
* High energy
* Leadership potential
* Strong work ethic
* Excellent written and verbal communication skills
* Works well under pressure and in deadline situations
Education
* Enrollment in accredited Bachelors Degree program or higher, and coursework in the area(s) related to the internship opportunity
Experience
N/A
Working Environment
Benefits Information
The benefits package aligned to this position is Intern. Please click the link below for more details.
Click here for benefits details.
This role is expected to accept applications for at least three business days and may continue to be posted until a qualified applicant is selected or the position has been cancelled.
JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.
JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com
JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.
Requisition ID: 59827
Why People Work Here
At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them
Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts
About JE Dunn
For more information on who we are, click here.
EEO NOTICES
Know Your Rights: Workplace Discrimination is Illegal
California Privacy Policy
E-Verify
JE Dunn participates in the Electronic Employment Eligibility Verification Program.
E-Verify Participation (English and Spanish)
Right to Work (English)
Right to Work (Spanish)
$32k-41k yearly est. 60d+ ago
Senior IT Support Specialist
Lead Bank 3.8
Information technology professional job in Kansas City, MO
Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.
We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.
Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an advanced understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone's money does what it's supposed to do.
Role Description:
We are seeking a skilled and experienced Senior IT Support Specialist to join our IT team. This role is critical in ensuring seamless technology operations by providing advanced technical support to employees, resolving complex issues, and maintaining core IT infrastructure, including AV systems. With 4-6 years of hands-on experience, the ideal candidate will thrive in a fast-paced environment and demonstrate a strong ability to manage multiple support requests while delivering exceptional customer service.
In this role you will:
* Act as the primary point of contact for employees requiring technical support across hardware, software, mobile devices, and AV systems.
* Troubleshoot and resolve complex technical issues, escalating unresolved problems to appropriate teams as needed.
* Serve as a Level 2 escalation point for the IT help desk team, providing guidance and support on advanced incidents.
* Maintain and manage AV systems, ensuring readiness and reliability for meetings, presentations, and events.
* Track and document support activities using the IT ticketing system, ensuring clear communication and timely follow-up.
* Contribute to the ongoing development of support processes and documentation to improve service quality and efficiency.
* Coordinate with internal teams to support the installation, configuration, and maintenance of IT equipment.
* Support medium-scale IT-related projects and contribute to infrastructure upgrades as needed.
* Provide on-site support at branch locations to maintain IT and AV systems.
* Performs other duties as assigned
Qualifications:
* 4-6 years of experience in IT support, technical assistance, or related roles.
* Associate's or Bachelor's degree in Computer Science, InformationTechnology, or a related field preferred.
* Proficiency in troubleshooting computer systems, mobile devices, AV equipment, and related technology products.
* Strong knowledge of Windows and mac OS environments, Microsoft 365, and remote support tools.
* Experience maintaining and supporting AV systems (e.g., Zoom Rooms, projectors, conference equipment).
* Familiarity with ITIL or other IT service management frameworks is a plus.
* Relevant certifications (e.g., CompTIA A+, Microsoft, ITIL) are advantageous.
* Willingness to learn and grow in a team-oriented environment.
What we offer:
* At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
* Competitive compensation based on experience, geographic location, and role
* Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
* Paid parental leave
* Flexible vacation policy, including PTO and paid holidays
* A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
* Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#LI-AG1
$79k-102k yearly est. 17d ago
Technical Support Team Lead
CSA Global 4.3
Information technology professional job in Leavenworth, KS
Full-time Description
Client Solution Architects (CSA) is currently seeking a TST Lead to support our program at Fort Leavenworth, KS.
For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.
This position is contingent upon contract award.
How Role Will Make an Impact:
Acts as the overall communications architect and network team manager for the MTC.
Designs, plans, implements, and oversees classified and unclassified MTC networks, both WAN and LAN, that support voice, data, and video services for exercises and events.
Manages MTC integration and use of networks owned and managed by external organizations, including NIPR, SIPR, CENTRIXS, tactical networks, and other networks as required.
Coordinates network design requirements, and responsibilities with other MTCs and training sites, training units, and external network and communications organizations.
Designs and establishes network architecture, coordinates network plans, configures network.
Requirements
What you'll need to have to join our award-winning team:
Clearance: Must possess and maintain an active Secret Clearance.
Bachelor's degree
IAT II Certification
A minimum of 8 years of experience in the management of training environment; technical, networking, and exercise design of a similar size, scope and complexity.
A minimum of 3 years of experience in MCIS integration at Brigade or higher level.
Expert in integrating training environments.
Extensive experience planning architectures.
What Sets you apart:
Demonstrated experience in stimulation of Army Mission Command Systems in support of unit training events and distributed exercises. Digital Master Gunner qualified
Why You'll Love this Job:
Purpose filled roles that contribute to impactful solutions to advance our federal clients' mission.
You may examine doctrine, plans, policies and procedures that will enhance and enrich the training environment, ensuring our warfighters are fully prepared for any challenge.
Daily opportunities to develop new skills
Team environment
What We Can Offer You:
Compensation
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Diversity, Inclusion & Belonging
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Benefits
Healthcare (medical, dental, vision, prescription drugs)
Pet Insurance
401(k) savings plan
Paid Time Off (PTO)
Holiday pay opportunities
Basic life insurance
AD&D insurance
Company-paid Short-Term and Long-Term Disability
Employee Assistance Program
Tuition Support Options
Identity Theft Program
$34k-53k yearly est. 60d+ ago
PC Support Technician
Link Solutions, Inc. 4.2
Information technology professional job in Leavenworth, KS
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a PC Support Technician to join our Fort Leavenworth, KS.
Must be a US Citizen
Must have or be able to obtain and maintain a DoD Secret Security Clearance.
Non-remote (relocation incentive available)
The PC Support Technician will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Fort Leavenworth. The PC Support Technician will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
Provide help desk information and support; determine the cause of the problem; offer temporary solutions if the problem cannot be resolved within an appropriate timeframe.
Responds to user inquiries and requests and provides technical assistance on PC systems, related hardware and software, and standard applications.
Install, set up, relocate, configure, troubleshoot, and support PC/server hardware and software.
Configure software upgrades; configure and perform tuning of operating systems to enhance PC performance.
Install and configure network interfaces and internet connections.
Diagnose network cable and configuration problems.
Coordinate support with the local Network Enterprise Center.
Services support tickets for Training Management Directorate (TMD) users.
Implement and design an organization-wide set of standards for future and existing information systems.
Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
Must be a US citizen.
Must be able to obtain and maintain a DoD Secret Security Clearance.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Two (2+) years in a PC Support Techniciant role or relevant field.
Skilled in installing, configuring, troubleshooting, and supporting PC/server hardware and software.
Experienced in diagnosing network cable issues and configuring network interfaces and internet connections.
Proficient in providing help desk support, identifying technical issues, and offering temporary solutions.
Capable of responding to user inquiries and providing technical assistance on PC systems and applications.
Windows workstation systems administration training.
Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop.
Preferred:
Active Secret Clearance.
BA/BS degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
IAT Level III Certification equivalent or higher per DoD 8570/DoD 8140 (CASP+, CCNP Security, CISA, CISSP, GCED, GCIH, etc.).
Associate's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts.
Experience coordinating support with the Network Enterprise Center and managing support tickets for TMD users.
Ability to function independently and as a team player in a fast-paced environment.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement incentive, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-56k yearly est. 15d ago
Support Technician I
Propio 4.1
Information technology professional job in Overland Park, KS
Full-time Description
Propio Language Services is a provider of the highest quality interpretation, translation, and localization services. Our people take pride in every resource we offer, and our users always have access to the best technology, support, and experience. We are driven by our passion for innovation, growth, and connecting people. If you believe in the transformative power of technology-driven solutions and meaningful communication, Propio could be the ideal place for you.
We are looking for a highly motivated and skilled Support Technician I to join our dynamic and fast-paced IT team. The successful candidate will be responsible for providing technical support to our external customers, ensuring that incidents and requests are resolved in a timely and efficient manner. This role is located in our Overland Park, KS office.
Responsibilities:
Troubleshoot hardware and software issue, ensuring timely resolution
Provide technical support to customers via phone, tickets, and email
Document and track issues using our ticketing system, and escalating when necessary
Assist in configuring and troubleshooting computer systems and applications
Maintain accurate user accounts and permissions
Collaborate with other members of the IT team to ensure that customers receive the highest level of service
Requirements
Qualifications:
1+ years of experience in IT support, with a focus on external customer support
Strong customer service skills
High school diploma or equivalent OR Associate/Bachelors degree in IT or a related field preferred
Familiarity with IT Service Management ticketing systems
Experience with Azure M365 and AWS preferred but not required
Basic understanding of computer systems, networks, and software applications
Strong problem-solving skills and ability to troubleshoot and think logically
Experience with Microsoft Windows and Office, as well as experience with desktop hardware
Ability to work independently and as part of a team, an eagerness to learn and adapt in a fast-paced environment
#LI-JS1
$26k-39k yearly est. 18d ago
IT Helpdesk Specialist
Cyderes
Information technology professional job in Kansas City, MO
We help the world Be Everyday Ready™ Today's threatscape is relentless. So are we. At Cyderes, we specialize in building practical IAM, exposure management, and risk programs, and stopping active threats fast with MDR that works with your existing security tools - all augmented by AI and driven by seasoned operators. Our tireless global team is laser-focused on cybersecurity, arming organizations with the people, platforms, and perspectives they need to conquer whatever tomorrow throws their way.
About the Role :Cyderes is seeking a IT Helpdesk Specialist to provide advanced, in-person IT support at our Kansas City headquarters. This role is ideal for someone with a strong background in Windows and mac OS support, endpoint management, and enterprise collaboration tools, who is ready to take ownership of escalated support, onboarding/offboarding, and operational troubleshooting.You'll work hands-on with technologies including Kandji, Intune, Microsoft 365, FreshService, Meraki, Okta, and Entra ID, ensuring smooth day-to-day operations, secure system access, and an excellent end-user experience. The position also involves network troubleshooting (subnets, VLANs, wireless issues), device patching, and contributing to endpoint hardening and security initiatives.This position reports to the Manager, Corporate IT and requires 4 days in office.Responsibilities:
Provide Tier II/III technical support for Windows and mac OS systems.
Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance.
Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive).
Handle tickets and escalations through FreshService, ensuring quality resolution.
Manage employee onboarding and offboarding, including account and device provisioning.
Troubleshoot Meraki networking issues, including switches, firewalls, and wireless.
Support Okta and Entra ID for identity, account management, MFA, and SSO.
Perform device patching and updates across managed environments.
Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed.
Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations.
Assist in endpoint hardening and security initiatives.
Document troubleshooting steps and contribute to IT knowledge base.
Requirements:
3-5 years of IT support experience, including Tier II/III escalations.
Strong knowledge of Windows 10/11 and mac OS.
Hands-on experience with Kandji and Intune MDM solutions.
Proficiency with Microsoft 365 administration.
Familiarity with FreshService or other ITSM platforms.
Experience supporting Meraki networking.
Working knowledge of Okta and Entra ID.
Strong understanding of networking: TCP/IP, DNS, DHCP, VLANs, Wi-Fi.
Excellent communication and customer service skills.
Preferred Experience: familiarity with compliance standards (SOC2, ISO, PCI).
Cyderes
i
s an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.
Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.
$61k-85k yearly est. Auto-Apply 60d+ ago
Tech Support
ISPN 2.9
Information technology professional job in Lenexa, KS
Technical Support Representative (Remote - KS, MO, and IA Residents Only)
Employment Type: Full-Time
Compensation: $17 - 18/ hr. Spanish-speaking differential available
ISPN has been a trusted provider of 24/7/365 technical support services for internet, phone, and video providers across the United States and Canada since 1995. We specialize in delivering expert-level support to residential and business customers, helping them navigate connectivity issues, home networking, and troubleshooting technical problems.
We are seeking technically proficient, customer-focused professionals with a foundational understanding of internet connectivity, home networking, and troubleshooting network-related issues. This includes diagnosing and resolving problems with modems, routers, Wi-Fi connectivity, and device configuration. Familiarity with basic IP addressing, DNS settings, and troubleshooting latency or packet loss issues is highly beneficial. If you have experience in IT support, troubleshooting home or small business networks, or providing technical assistance for internet service providers, we encourage you to apply.
Position Details:
Employees will perform all training and job duties remotely (Must reside in IA, KS or MO)
Positions start at $17.00 per hour with an increase to $18.00 per hour at six months
Monthly Performance Bonuses available for outstanding merit
Annual Performance Bonuses based on Individual and Company Performance
Education Reimbursement for approved IT-related classes and certifications
Schedule:
8-hour shifts
Evening shifts from 12pm - 12am depending on needs
Weekend Availability: Saturday or Sunday shift is required
Requirements:
Reliable high-speed internet (minimum 10 Mbps down / 5 Mbps up)
A dedicated PC or Mac (desktop or laptop) with an available Ethernet connection
Webcam and audio capabilities for training and team participation via Zoom
Residency in Kansas, Missouri, or Iowa (applications from other states will not be considered)
Full-time availability (40 hours per week)
Up-to-date mobile device
Preferred & Required Experience:
6 months to 1 year of IT support experience OR IT-related education (required)
1+ year of customer service experience (preferred)
Familiarity with networking concepts such as TCP/IP, basic IP addressing, DNS settings, and troubleshooting connectivity issues (preferred)
Why Join ISPN?
We are a growing company committed to providing high-quality technical support and an engaging, supportive work environment. Our team members are passionate about problem-solving, technology, and delivering an excellent customer experience. If you're looking for a career in IT support with clear growth potential, ISPN is the place for you.
Apply today and take the next step in your technical support career with ISPN.
Equal Opportunity and Inclusion Statement: ISPN is an equal opportunity employer deeply committed to diversity, equity, and inclusion. We celebrate the diverse background and perspectives of all our employees and are dedicated to fostering a welcoming and respectful environment. We encourage applicants from all walks of life to join our team, as we believe that a variety of experiences and viewpoints drives innovation and success. At ISPN, inclusivity is not just a policy, but a key part of our identity and how we operate.
$17-18 hourly 60d+ ago
IT Compliance Analyst
Collabera 4.5
Information technology professional job in Kansas City, MO
Collabera is ranked amongst the top 10 InformationTechnology (IT) staffing firms in the U.S., with more than $525 million in sales revenue and a global presence that represents approximately 12,000+ professionals across North America (U.S., Canada), Asia Pacific (India, Philippines, Singapore, Malaysia), and Europe (Ireland, Netherlands, Poland, United Kingdom). We support our clients with a strong recruitment model and a sincere commitment to their success, which is why more than 75% of our clients rank us amongst their top three staffing suppliers.
Not only are we committed to meeting and exceeding our customer's needs, but also are committed to our employees' satisfaction as well. We believe our employees are the cornerstone of our success and we make every effort to ensure their satisfaction throughout their tenure with Collabera. As a result of these efforts, we have been recognized by Staffing Industry Analysts (SIA) as the “Best Staffing Firm to Work For” for five consecutive years since 2012. Collabera has over 50 offices across the globe with a presence in ten countries and provides staff augmentation, managed services and direct placement services to global 2000 corporations.
For consultants and employees, Collabera offers an enriching experience that promotes career growth and lifelong learning. Visit ***************** to learn more about our latest job openings.
Awards and Recognition
--Staffing Industry Analysts: Best Staffing Firm to Work For (2016, 2015, 2014, 2013, 2012)
--Staffing Industry Analysts: Largest U.S. Staffing Firms (2016, 2015, 2014, 2013)
--Staffing Industry Analysts: Largest Minority Owned IT Staffing Firm in the US.
Job Description
A Fortune manufacturing electric utility industry looking for IT Compliance analyst who will be supporting the IT Division staff in meeting compliance obligations and will provide support to ensure compliance with compliance obligations involving InformationTechnology systems that support the Bulk Electric System (BES) and SOX application environments.
Duties and Responsibilities:
· Help with specific assignments related to developing, implementing, documenting and monitoring compliance activities for InformationTechnology.
· Help with specific assignments related to developing, implementing, documenting and monitoring Critical Infrastructure Protection (CIP) program activities for the Company.
· Aid in ensuring the compliance activities, functions, plans and recommendations meet the risk posture of the corporation and the goals and performance measurements of the Information Systems Compliance Department.
· Contribute to the effectiveness of the compliance program by assisting with the documentation and implementation of departmental procedures.
Qualifications
· Bachelor's degree in Information Systems, Computer Science or related field, 2 years of informationtechnology experience and a minimum of 1 year of direct NERC CIP Standards Compliance experience or 2 years of other relevant experience OR 4 years of informationtechnology experience and 1 year of direct NERC CIP Standards compliance experience or 2 years of other relevant experience.
· Change Management or general ticketing systems
· Personal experience with Industrial Defender, an application used for the configuration and management of computer system baselines.
· Certified Information Systems Auditor (CISA) or other compliance related certification a plus.
Additional Information
If you want to know more and apply, please connect with:
Niraj Singh
****************************
************
***********************************************
$68k-93k yearly est. Easy Apply 60d+ ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Lees Summit, MO?
The average information technology professional in Lees Summit, MO earns between $44,000 and $91,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Lees Summit, MO
$63,000
What are the biggest employers of Information Technology Professionals in Lees Summit, MO?
The biggest employers of Information Technology Professionals in Lees Summit, MO are: