Information technology professional jobs in Little Rock, AR - 300 jobs
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Technical Support Analyst
Angeleye Health
Information technology professional job in Little Rock, AR
The Technical Support Analyst provides technical assistance and support to end-users (hospital employees and patient families) for hardware, software, and network-related issues. This role is critical for maintaining the smooth operation of technology systems and ensuring timely resolution of technical problems. The ideal candidate has strong problem-solving skills, excellent communication abilities, and a customer-focused approach. This position is ideal for individuals passionate about technology and customer support, eager to grow their skills in a dynamic and collaborative environment.
Reports To: This position reports to the VP of Customer Experience.
Location and Hours:
This is a full-time position (40 hours/week, Monday-Friday 1 pm - 10 pm CT) located in Little Rock, AR.
This position requires being a part of the 24/7, 365-day, after-hours coverage rotation with other members of the IT support team. Currently rotation is 1 week at a time, frequency of rotation dependent on Company needs.
Key Responsibilities:
Respond to technical support requests via phone, email, and ticketing system in a timely manner which is dictated by internal metrics.
Diagnose and troubleshoot hardware, software, and network issues across various platforms.
Install, configure, and update computer systems, applications, and peripherals.
Provide training and guidance to end-users on software applications and best practices.
Escalate complex technical issues to higher-level support teams as necessary.
Document and track support requests, resolutions, and procedures in the ticketing system.
Collaborate with the IT team to improve system performance and reliability.
Assist in maintaining camera hardware inventory, ensuring all assets are properly repaired, tracked and updated.
Stay updated on emerging technologies and industry trends to provide effective solutions.
Contribute to knowledge base articles and self-help documentation for end-users.
Qualifications:
Education: Associate or bachelor's degree in informationtechnology, computer science, or a related field preferred (or equivalent experience)
Experience: 1-3 years of technical and/or customer support or IT help desk experience preferred.
Technical Skills: Proficiency in troubleshooting operating systems (Windows, mac OS), Microsoft Office Suite, remote desktop tools, and networking concepts (TCP/IP, DNS, VPN). Proficiency in ticketing systems and remote support tools. Experience with Salesforce is also preferred.
Certifications: CompTIA A+, ITIL Foundation, or similar certifications are a plus.
Soft Skills: Excellent communication, problem-solving, and customer service skills.
Other Requirements: Ability to prioritize tasks, work independently, and handle multiple issues simultaneously.
Why Join AngelEye Health? AngelEye Health is dedicated to improving the patient experience through innovative healthcare technology. We foster a collaborative environment where every team member plays a vital role in enhancing our services and client relationships. If you're ready to contribute to cutting-edge projects, lead impactful initiatives, and grow your career, we want to hear from you! Apply now and be part of our mission to transform the NICU experience.
AngelEye Health, Inc. offers you:
A growth-oriented team environment where your strengths are highly valued
Opportunities to expand your technical skills and knowledge with on-the-job learning/training opportunities
Benefits package (info provided separately)
Company Mission Statement: Equipping care teams and empowering families of neonatal and pediatric patients to improve outcomes.
Values and Core Beliefs:
Patients and their families first; Hospital Partners a close second; Our Team and their families make it all happen.
Curiously innovate; Failure isn't fatal, and success isn't final.
Execute the basics at a PhD level.
Create and Maintain a Sense of Urgency!
Effective communication is key!
Transparency and Honesty in everything we do.
$32k-52k yearly est. 4d ago
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Manufacturing Technology Specialist
3M 4.6
Information technology professional job in Little Rock, AR
Job Title Manufacturing Technology Specialist (Little Rock, AR)
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it is equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.
The Impact You'll Make in this Role
As a Manufacturing Specialist you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Identifying and evaluating manufacturing process and equipment deficiencies, drive solutions and determine priority and implement a path to execution.
Providing guidance, leadership to plant level personnel in best practices for process and equipment operation as well as preventative maintenance.
Providing support towards work order planning and capital project justifications.
Determine equipment improvement priority levels and best path for resolving including repair or replacement.
Using data-based tools and methodologies to support their recommendations and be expected to drive appropriate actions.
This position has responsibilities to utilize their expertise and project leadership skills to drive substantial improvements in process performance and equipment uptime.
Leading operational excellence at our Little Rock, AR site through conscientious management and decisive actions in environment, health, safety, quality, manufacturing, cost, and employee relations.
Leads and supports projects that have high impact on plant performance and yield.
Ability to work effectively across multiple sites.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher (completed and verified prior to start) from an accredited institution
Five (5) years of experience in one or more of the following areas: Engineering or manufacturing technical field in a private, public, government, or military environment
Five (5) years' experience in heavy industrial operations including equipment maintenance.
Additional qualifications that could help you succeed even further in this role include:
Prior experience in mineral processing, manufacturing process & maintenance of heavy equipment
Experience with mining operations and related crushing and screening equipment
Experience engaging with production and maintenance organizations.
Self-starter/self-directed that leads with high energy and passion.
Demonstrated experience in project management.
Ability to work with cross functional teams and across multiple functions and disciplines.
Effective facilitation, communication, and teaching skills.
Ability to understand and apply analytical and statistical tools.
Experience and certification with Lean Six Sigma/Lean Manufacturing methodologies.
Experience in operational excellence, lean implementation, and financial accounting.
Experience in Mining or heavy industrial applications
Work location: Little Rock, AR
Travel: May include up to 15% domestic
Relocation: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Chat with Max
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $141,150 - $172,517, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ******************************************************************* Faith Posting Date Range 11/11/2025 To 12/11/2025 Or until filled All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
$141.2k-172.5k yearly Auto-Apply 60d+ ago
Computer Field Tech Position-little rock AR
BC Tech Pro 4.2
Information technology professional job in Little Rock, AR
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 19d ago
Become a Surrogate and Help Create a Family While Supporting Your Own
Inclusive Surrogacy
Information technology professional job in Little Rock, AR
Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future.
Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process.
If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward.
Choose your own Intended Parent match
Immediate matches available
Choose the compensation package that is right for you
About Inclusive Surrogacy
Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable.
As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families.
Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value.
Surrogate Qualifications
Women ages 21 to 43
Must have given birth to at least one child in your care
Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant
Living in a stable and supportive environment
U.S. citizen or permanent resident
Healthy, non-smoking lifestyle; drug- and vape-free
No felony convictions
Willing to sign HIPAA and legal agreements (attorney consultation provided)
Not receiving government financial assistance such as food stamps, housing aid, or cash assistance
No prior surrogacy experience required
Pre-Pregnancy Benefits
All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel
300 dollar monthly allowance after contracts are signed
500 dollar start-of-medication fee
1,000 dollars per transfer attempt paid immediately
Independent legal counsel provided at no cost
Personal escrow advocate to ensure timely payments
4,000 dollars or more in expected pre-pregnancy benefits
Benefits During Pregnancy
24/7 coordinator support
300 dollars per month wellness allowance for singleton pregnancies
$32k-52k yearly est. 7d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Little Rock, AR
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$51k-71k yearly est. 20d ago
Facilities Technical Support Specialist II
Spp
Information technology professional job in Little Rock, AR
Southwest Power Pool (SPP) is about more than power. We're about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas' Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!
We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.
We believe in supporting our employees through a fantastic benefits package:
Competitive pay with bonus opportunities
Excellent insurance package including three great medical plans to choose from, employer-paid short term disability, long term disability, and life insurance
Relocation assistance
Flexible working environment for positions that are eligible where employees have the flexibility to work from home and come in where collaborative in person work is needed.
Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a defined benefit plan fully funded by SPP
PLEASE NOTE: SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.
COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.
Facilities Technical Support Specialist II| Pay Range: $64,060.00 - $78,460.00
"Elevate Your Career: Join Our Dynamic Facilities Team and Master the Art of Audio/Visual Excellence and Technical Innovation!"
As our Facilities Technical Support Specialist II, you will:
Primarily be responsible for overseeing the technical support of all facilities systems not covered by IT. This includes managing physical security, audio/video systems, environmental and data center operations, and space utilization. You will also handle routine facility service maintenance, support conference and auditorium A/V systems, design and research A/V and CCTV hardware capabilities, and integrate and support facilities software solutions.
To be successful as the Facilities Technical Support Specialist II, we're looking for:
High School Diploma (or GED)
3 years of experience in technical systems support
Ability to perform and coordinate multiple tasks associated with technical system support
Ability to coordinate vendor activity
Ability to communicate effectively with employees at all levels of the organization as well as contractors who perform maintenance or upgrade work on these systems
Ability to work with constantly changing and multiple priorities
Ability to work with minimum supervision
Ability to apply methods of organization to file and keep reports and time logs
Availability for after-hours call-out and on-call
Ability to analyze the operation of various systems, determine the cause of problems/malfunctions, and take corrective action as required.
Ability to read, analyze and interpret safety rules and regulations, operating and maintenance instructions, and procedure manuals
Ability to perform computer tasks and basic system integrations
Regular attendance and punctuality
Work with different teams across the organization to complete tasks
Experience with low voltage systems
Preferred:
Experience with Audio/Video design and functional utilization
Experience with physical security card access and CCTV systems, but not required
Experience with office space planning and building systems
Position Type, Location, and Expected Hours of Work:
This is a full-time, onsite position based in Little Rock, Arkansas. The standard schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with occasional extended hours as needed.
Travel Requirement:
This position requires minimal travel (5-15%).
SPP is an Affirmative Action and Equal Opportunity Employer of individuals with disabilities and protected veterans and is committed to excellence. If you need a reasonable accommodation for any part of the employment process, please contact us at ********** and let us know the nature of your request. We will only respond to messages left that involve a request for a reasonable accommodation in the application process. We will accommodate the needs of any qualified candidate who requests a reasonable accommodation under the Americans with Disabilities Act (ADA).
At SPP we believe in a culture of belonging. Learn more here: Culture of Belonging - Southwest Power Pool.
Full job descriptions will be made available to those selected for an interview.
$64.1k-78.5k yearly 25d ago
Traveling Field IT Technician
Reynolds and Reynolds Company 4.3
Information technology professional job in Little Rock, AR
":"As a Traveling Field IT Technician, you will face a variety of technical issues, allowing you to creatively problem solve in a fast-paced environment. Specific duties will include traveling 50% of the time, overnight, to existing and new customer sites to handle onboardings, perform network documentation, toolset deployment and network assessments.
You could be installing or maintaining firewalls, switches, access points and phone systems as part your duties.
You will also cover various territories and perform maintenance support on a variety of computer equipment, printers and specialized KeyTrak equipment.
Other duties will include maintaining an inventory or repair parts and documentation through our service tracking system.
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00","salary_min":"60,000.
00","requirements":"Must have a valid driver's license, with fewer than 2 moving violations in the last three years and no OVI\/DUI\/DWI violations in the last five years~^~Must be able to lift at least 50 pounds on a consistent basis~^~One-year certificate from a college or technical school is preferred~^~Seasoned with Ticketing Systems, Local Exchange, and Email\/Server Migrations~^~Strong sense of Firewall Configurations, Cisco, and Networking~^~Accustomed to Imaging and VMware Virtualization~^~Knowledgeable on Cabling and Telco Circuits~^~Educated on VoIP, VLANs, DNS, BSOD, and GPO's~^~Direct experience with Microsoft 365, GSuite, Active Directory, and Azure AD~^~Ability to travel to project sites on a regular basis.
Up to 50% overnight travel~^~Experience updating project and technical documentation~^~Must be able to attend a paid training class in Texas~^~Non-Technical Competencies: Excellent interpersonal skills.
Reacts well under pressure.
Attention to detail, creating a high degree of quality over quantity.
Demonstrates accuracy and thoroughness towards all projects.
A great attitude and eye for keen documentation.
A deadline-driven mindset with multi-tasking expertise.
Ability to use innovation and creativity in problem solving scenarios.
Ability to work effectively in a team environment.
Ability to independently organize and prioritize wor","training":"You will attend a paid training program in College Station, Texas for 4-weeks.
The training is primarily a hands-on familiarization course on the equipment and software at customer sites.
You will also learn more about our policies and procedures.
","benefits":"We strive to offer an environment that provides our associates with the right balance between work and family.
We offer a comprehensive benefits package including: - Medical, dental, vision, life insurance, and a health savings account - 401(k) with up to 6% matching - Company vehicle for work purposes - Paid holidays, vacation and sick days Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
$64k-90k yearly est. 22d ago
Cloud Computing Specialist (CCS) SME
ASM Research, An Accenture Federal Services Company
Information technology professional job in Little Rock, AR
Serves as an Information Assurance and Cloud computing SME with regards to Certification and Accreditation (C&A) and a broad coverage of the application of the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) standards and guidance as outlined in the NIST Special Publication(s) (SP) 800-53 and 800-37 (Current versions).
**Primary Duties and Responsibilities**
+ Google Cloud Platform (GCP) Service Management
+ The CCS shall maintain current certification as a Certified Cloud Security Professional. Possesses the ability to work independently with substantial cloud computing security knowledge.
+ The assessor must have the essential skillsets to identify, manage and resolve cloud computing security risk and implement "best practices" as applied within a cloud environment (across all of the different deployment and service models, and derivatives).
**Other Duties and Responsibilities**
+ Investigates computer and information security incidents to determine extent of compromise to national security information and automated information systems.
+ Defines security objectives and system-level performance requirements.
+ Researches and stays abreast of tools, techniques, countermeasures, and trends in computer network vulnerabilities.
+ Configures and validates secure systems, tests security products/systems to detect computer and information security weaknesses.
+ Maintains the computer and information security incident, damage and threat assessment programs.
+ Responsible for the formal Security Test and Evaluation (ST&E) required by each government accrediting authority through pre-test preparations, participation in the tests, analysis of the results and preparation of required reports.
+ Involved in the periodic conduct of a review of each system's audits and monitors corrective actions until all actions are closed.
+ Designs, develops, or recommends integrated system solutions ensuring proprietary/confidential data and systems are protected.
+ Involved in the establishment of strict program control processes to ensure mitigation of risks and supports obtaining certification and
+ accreditation of systems.
+ Reviews processes and security protocols and makes recommendations for increased cyber security protection.
**Minimum Qualifications**
+ Bachelor's Degree in Computer Science or a related field.
+ The CCS must be well versed in FedRAMP assessment methodology of security and privacy controls deployed in cloud information systems to include six (6) domain areas. The six domains include:
+ Architectural Concepts & Design Requirements
+ Cloud Data Security
+ Cloud Platform & Infrastructure Security
+ Cloud Application Security
+ Operations
+ Legal & Compliance Minimum Qualifications:
+ Five (5) years of relevant C&A experience; Risk Management Framework (RMF) and NIST C&A experience
+ DOD IA experience
+ Experience in assessing IA Controls and conducting C&A reviews for large, complex Information systems
**Security Clearance**
+ Active Secret level clearance
+ Sensitivity Level: IT-I Critical Sensitive
**Certifications:**
+ Computing Environment: IAT II or IAT III (Security+ or similar)
+ 01-M Baseline Certification: One of the following Azure or AWS cloud-based certification per DLA Approved CE list
+ AWS Certified Security - Specialty
+ AWS Certified Solutions Architect - Associate AWS Certified Solutions Architect - Professional Microsoft Certified: Azure Administrator Associate
+ Microsoft Certified: Azure Solutions Architect Expert Microsoft Certified Azure Security Engineer Associate
**Other Job Specific Skills**
+ Must be able to communicate effectively and clearly present technical approaches and findings.
+ Exercises a limited degree of latitude in determining technical objectives of assignments.
+ Excellent attention to detail.
+ Must be able to balance multiple tasks simultaneously.
+ Advanced knowledge of encryption, vulnerability assessment, penetration testing, cyber forensics, intrusion detection, and incident response and remediation.
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$80,200 -$142K
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$80.2k-142k yearly 60d+ ago
On-Call IT Field Technician - Little Rock AR - Hiring NOW
Geeks On Site 3.1
Information technology professional job in Little Rock, AR
On-Call IT Field Technician - PC, Mac, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
$35 hourly Auto-Apply 60d+ ago
Manager - IT Audit
Western Digital 4.4
Information technology professional job in Little Rock, AR
** At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we've been doing just that-our technology helped people put a man on the moon and capture the first-ever picture of a black hole.
We offer an expansive portfolio of technologies, HDDs, and platforms for business, creative professionals, and consumers alike under our Western Digital , WD and WD_BLACK Professional brands.
We are a key partner to some of the largest and highest-growth organizations in the world. From enabling systems to make cities safer and more connected, to powering the data centers behind many of the world's biggest companies and hyperscale cloud providers, to meeting the massive and ever-growing data storage needs of the AI era, Western Digital is fueling a brighter, smarter future.
Today's exceptional challenges require your unique skills. Together, we can build the future of data storage.
**Job Description**
The Manager, IT Audit, will play a key role within Western Digital's Global Internal Audit (IA) organization, supporting the delivery of assurance and advisory activities related to technology, cybersecurity, IT governance, and systems implementation. Reporting to the Senior Director, IT Audit, this role will oversee and execute audits across global operations, support the company's SOX program, and help strengthen IT risk management practices in alignment with WD's enterprise strategy and "Built to Win" culture.
The role partners closely with IT, Information Security, Finance, and external auditors to ensure robust IT controls and readiness across WD's technology landscape.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Audit Planning & Execution
+ Lead the planning, execution, and reporting of IT audit engagements across infrastructure, applications, ITGCs, and cybersecurity.
+ Conduct IT SOX control testing, including ITGCs, automated controls (ITACs), IPE, and system access reviews across ERP (Oracle) and key business systems.
+ Assess system changes, configurations, and integrations to ensure compliance with WD's IT policies and SOX requirements.
+ Identify control deficiencies, root causes, and actionable recommendations, ensuring timely management remediation.
+ Support coordination with external auditors (KPMG) to align on scope, approach, and reliance opportunities.
+ Ensure all audit documentation is complete and accurate in AuditBoard in accordance with IA methodology and professional standards.
Risk & Governance
+ Partner with Enterprise Risk Management (ERM) to identify and assess technology and cyber risks within the enterprise risk framework.
+ Evaluate IT governance and control maturity, providing insights on opportunities to enhance policies, processes, and automation.
+ Support audits and advisory reviews over major initiatives such as system implementations, cloud transformation, AI enablement, and system decommissioning.
+ Stay informed on evolving IT regulations (e.g., PCAOB, SEC, data privacy, etc.) and industry trends to enhance WD's control posture.
Collaboration & Communication
+ Build strong partnerships with IT, Information Security, Finance, and other global functions to promote a culture of risk awareness and control excellence.
+ Communicate audit results, risk insights, and recommendations clearly to management across geographies.
+ Work closely with global IA colleagues to ensure consistent methodologies and high-quality execution.
+ Participate in cross-functional initiatives and special projects as assigned by the CAE or Senior Director.
Leadership & Development
+ Provide direction and coaching to staff auditors, including WD's India-based resources and co-sourced partners.
+ Foster collaboration, innovation, and continuous improvement within the IT Audit function.
+ Contribute to the development and maintenance of standardized IT audit programs and best practices within AuditBoard.
**Qualifications**
REQUIRED
+ Bachelor's degree in Information Systems, Computer Science, Engineering, Accounting, or a related discipline.
+ Professional certification preferred: CISA, CISSP, CISM, CIA, or equivalent.
+ 6+ years of progressive IT audit, IT risk, or technology assurance experience (public company or Big Four experience preferred).
+ Hands-on experience auditing ERP systems (Oracle), ITGCs, ITACs, IPE, and cybersecurity programs.
+ Familiarity with cloud platforms, identity management, and data governance processes.
+ Strong understanding of IT SOX control testing, evidence evaluation, and external auditor coordination.
SKILLS
+ Experience using AuditBoard or similar GRC/audit management tools is a plus.
+ Excellent analytical, communication, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, global environment.
+ Strong collaboration mindset and ability to work effectively with geographically dispersed teams (U.S., India, and Asia).
+ Occasional travel (domestic and international) may be required.
**Additional Information**
Western Digital is committed to providing equal opportunities to all applicants and employees and will not discriminate against any applicant or employee based on their race, color, ancestry, religion (including religious dress and grooming standards), sex (including pregnancy, childbirth or related medical conditions, breastfeeding or related medical conditions), gender (including a person's gender identity, gender expression, and gender-related appearance and behavior, whether or not stereotypically associated with the person's assigned sex at birth), age, national origin, sexual orientation, medical condition, marital status (including domestic partnership status), physical disability, mental disability, medical condition, genetic information, protected medical and family care leave, Civil Air Patrol status, military and veteran status, or other legally protected characteristics. We also prohibit harassment of any individual on any of the characteristics listed above. Our non-discrimination policy applies to all aspects of employment. We comply with the laws and regulations set forth in the "Know Your Rights: Workplace Discrimination is Illegal (************************************************************************************** " poster. Our pay transparency policy is available here (****************************************************** .
Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.
Western Digital is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at jobs.accommodations@wdc.com to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Based on our experience, we anticipate that the application deadline will be **02/13/2025** (3 months from posting), although we reserve the right to close the application process sooner if we hire an applicant for this position before the application deadline. If we are not able to hire someone from this role before the application deadline, we will update this.
\#LI-VV1
**Compensation & Benefits Details**
+ An employee's pay position within the salary range may be based on several factors including but not limited to (1) relevant education; qualifications; certifications; and experience; (2) skills, ability, knowledge of the job; (3) performance, contribution and results; (4) geographic location; (5) shift; (6) internal and external equity; and (7) business and organizational needs.
+ The salary range is what we believe to be the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in California, Colorado, New York or remote jobs that can be performed in California, Colorado and New York. This range may be modified in the future.
+ If your position is non-exempt, you are eligible for overtime pay pursuant to company policy and applicable laws. You may also be eligible for shift differential pay, depending on the shift to which you are assigned.
+ You will be eligible to be considered for bonuses under **either** Western Digital's Short Term Incentive Plan ("STI Plan") or the Sales Incentive Plan ("SIP") which provides incentive awards based on Company and individual performance, depending on your role and your performance. You may be eligible to participate in our annual Long-Term Incentive (LTI) program, which consists of restricted stock units (RSUs) or cash equivalents, pursuant to the terms of the LTI plan. Please note that not all roles are eligible to participate in the LTI program, and not all roles are eligible for equity under the LTI plan. RSU awards are also available to eligible new hires, subject to Western Digital's Standard Terms and Conditions for Restricted Stock Unit Awards.
+ We offer a comprehensive package of benefits including paid vacation time; paid sick leave; medical/dental/vision insurance; life, accident and disability insurance; tax-advantaged flexible spending and health savings accounts; employee assistance program; other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity; tuition reimbursement; transit; the Applause Program; employee stock purchase plan; and the Western Digital Savings 401(k) Plan.
+ **Note:** No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Notice To Candidates:** Please be aware that Western Digital and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to Western Digital Ethics Helpline (******************************************************************** or email ****************** .
$108k-137k yearly est. 4d ago
Production Control / Technical Support Analyst (Night shift)
Dillard's 4.1
Information technology professional job in Little Rock, AR
THE OPPORTUNITY
Dillard's is seeking a Production Control / Technical Support Analyst to work the night shift at our Data Centers in Central Arkansas. You must be able to work a flexible schedule, which includes weekends, holidays, and after hours.
This position's primary focus is assisting users of Dillard's InformationTechnology services who are experiencing complex procedural or operational problems with IT applications, hardware, or services. It is also responsible for executing, monitoring, and resolving issues with batch processing.
THE TEAM
Night Shift Operations is responsible for closing the business day and starting the batch processes during the overnight hours, performing systems maintenance, monitoring the performance of the batch processes, and ensuring all company applications are available on time to start the next business day. They are also responsible for providing technical support to all Dillard locations that are still online when the evening shift starts and as those locations come online in the morning.
WHAT YOU WILL DO
Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions
Must be able to function independently
Handle phone and email support for moderate system or content issues
Identify, resolve, and escalate issues when necessary
Clearly communicate technical solutions in a user-friendly, professional manner
Record interactions in our service ticket database
Identify and document resolution to recurring inquiries
Occasionally assist other staff members and monitor open tickets to ensure timely and effective resolution
Provide equipment upgrade and maintenance assistance to personnel at all Dillard's operating locations
Ensure all batch processes are started and completed in a timely manner
THE MUST-HAVES
Authorization to work in the United States without sponsorship
Education or at least two years of experience working in a help desk or technical support call center environment
Excellent problem-solving and decision-making skills
Excellent verbal and written communication skills
Must possess a customer-friendly attitude with the ability to work in a fast-paced team environment
THE "NICE TO HAVES"
Previous customer service experience
Previous experience in a network operations field
Previous IT Operations or production control experience
Knowledge of Job Control Language (JCL) and batch scheduling applications (Zeke)
No immigration sponsorship (ex. H-1B, TN, STEM OPT) is available for this position
$30k-38k yearly est. Auto-Apply 11d ago
Customer Satisfaction Analyst
The Strickland Group 3.7
Information technology professional job in Little Rock, AR
Join Our Team as a Customer Satisfaction Analyst - Drive Insights & Enhance Customer Experience!
Are you passionate about understanding customer needs, analyzing feedback, and improving overall satisfaction? We're looking for a Customer Satisfaction Analyst to join our team! In this role, you'll play a key part in evaluating customer experiences, identifying trends, and providing actionable insights to enhance retention and loyalty.
Why You'll Love This Role:
💼 Comprehensive Training - Whether you're experienced or new to customer analytics, we provide the tools and support to help you succeed.
⏰ Flexible Work Schedule - Full-time or part-time opportunities with remote flexibility.
📈 Career Growth - Clear advancement paths into customer experience, data analysis, or leadership roles.
💰 Competitive Compensation - Base pay plus performance-based incentives and bonuses.
Key Responsibilities:
✅ Analyze customer feedback, surveys, and reviews to assess satisfaction levels and identify trends.
✅ Develop reports and insights to help teams improve customer experience and retention.
✅ Collaborate with customer service, marketing, and product teams to address concerns and enhance customer interactions.
✅ Monitor key satisfaction metrics (CSAT, NPS, customer feedback) and recommend improvements.
✅ Identify pain points in the customer journey and propose data-driven solutions.
✅ Conduct competitive research to benchmark customer satisfaction against industry standards.
What We're Looking For:
✔ Strong analytical and problem-solving skills
✔ Excellent communication and ability to translate data into actionable insights
✔ Proficiency in customer feedback tools, surveys, and reporting software (or willingness to learn)
✔ Detail-oriented mindset with a passion for improving customer experience
✔ Experience in data analysis, customer experience, or research is a plus (but not required)
Perks & Benefits:
✅ Paid training and continuous mentorship
✅ Health insurance and retirement plan options
✅ Incentive bonuses and performance recognition
✅ Opportunities to grow into leadership and strategic roles
🚀 Ready to Make an Impact?
If you're excited to analyze customer insights and help shape a better experience, we'd love to hear from you!
👉 Apply now and join us as a Customer Satisfaction Analyst-where data meets customer success.
$42k-55k yearly est. Auto-Apply 60d+ ago
IT Support Specialist
Orthoarkansas 3.8
Information technology professional job in Little Rock, AR
KICK for the GOAL
OrthoArkansas' core values
KINDNESS
People are happier after interactions with you because you are kind and pleasant.
INTEGRITY
Always doing the right thing, especially when no one is looking.
CONSCIENTIOUSNESS
Strive for excellence in all that you do, paying special attention to the details that make a difference in patient care and teamwork.
KNOWLEDGE
Be a lifelong learner.
Position Overview:
The IT Support Specialist at OrthoArkansas serves as the frontline technology support resource across the organization. This role is responsible for resolving common technical issues, providing outstanding customer service, and escalating complex problems appropriately. With a strong focus on kindness, integrity, and conscientiousness, this position helps ensure staff and providers have the tools and support they need to deliver excellent patient care.
Key Responsibilities:
End-User Support and Troubleshooting
Serve as the first point of contact for IT issues via phone, email, in-person, and remote support.
Troubleshoot and resolve common problems related to hardware, software, login credentials, printers, and connectivity.
Accurately document incidents, resolutions, and follow-ups in the IT ticketing system.
Communicate clearly and professionally with end users about issue status and next steps.
Technical Support and Escalation
Escalate unresolved issues to Tier 2 or other IT team members with complete documentation.
Assist with user onboarding and training on basic systems and devices.
Support remote desktop environments and mobile device setups under guidance.
Follow all security protocols, including HIPAA, to protect patient and company data.
Team Collaboration and Professionalism
Demonstrate professionalism, patience, and empathy in all user interactions.
Support IT team members and contribute to a collaborative and respectful team environment.
Assist with additional duties and IT projects as assigned.
Additional Responsibilities
Perform other related duties as assigned to support IT operations and team initiatives.
Qualifications:
Education & Experience:
High school diploma or equivalent required.
1-2+ years of experience in a Help Desk, Service Desk, or customer-facing technical support role preferred.
Experience supporting Windows 10/11 and Microsoft Office applications.
Familiarity with Microsoft 365 (Outlook, Teams) and remote support tools.
Exposure to Active Directory user account management is a plus.
Required Certificates, Licenses, Registrations:
None required.
Preferred Certificates, Licenses, Registrations:
CompTIA A+, Microsoft certifications, or other relevant IT certifications.
Skills & Abilities:
Strong customer service and interpersonal communication skills.
Ability to follow documented processes and quickly learn new systems.
Detail-oriented with a strong sense of ownership and accountability.
Security-conscious mindset, including awareness of phishing, MFA, and data protection.
Comfortable escalating issues and asking questions when needed.
Software Skills:
Intermediate: Windows 10/11, Microsoft Office Suite, Microsoft 365 (Outlook, Teams), Remote Support Tools
Basic: Ticketing systems, Active Directory (preferred)
Perks of This Position:
Impactful & Rewarding Work - Help keep systems running smoothly so patient care never skips a beat.
Attractive Compensation & Comprehensive Benefits - Receive a benefits package including medical, life insurance, 401(k) with employer profit-sharing contributions, paid time off, and paid holidays.
Culture of Excellence - Be part of a team that values kindness, integrity, attention to detail, and continuous learning to provide the best in patient care.
Professional Growth & Development - Grow foundational IT skills and build toward higher-tier roles with structured mentorship.
Collaborative & Supportive Environment - Join a team committed to helping each other learn and succeed in a fast-paced environment.
Additional Details:
Performance Expectations: Resolve Tier 1 support tickets efficiently, maintain clear documentation, and contribute to a strong support culture.
Professional Development: Opportunities for training, certifications, and growth into Tier 2+ roles for high-performing team members.
Join OrthoArkansas as an IT Support Specialist (Tier 1) and be the helpful, knowledgeable voice that keeps our technology running-and our people supported-every day.
$28k-45k yearly est. Auto-Apply 6d ago
Technical Expert - Wastewater Treatment
Olsson 4.7
Information technology professional job in Little Rock, AR
Arizona - Remote; Arkansas - Remote; Colorado - Remote; Colorado Springs, CO; Dallas, TX; Denver, CO; Fayetteville, AR; Fort Worth, TX; Joplin, MO; Kansas - Remote; Kansas City, MO; Lincoln, NE; Little Rock, AR; Loveland, CO; Missouri - Remote; Nebraska - Remote; North Kansas City, MO; Oklahoma - Remote; Oklahoma City, OK; Omaha, NE; Overland Park, KS; Phoenix, AZ; Springfield, MO; Texas - Remote; Tulsa, OK
**Company Description**
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results - for our people, our clients, and our company.
We're a people-centric firm, so it's no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
**Job Description**
Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson's number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner.
As a Wastewater Treatment Technical Expert, you will be responsible for mentoring, quality, technical excellence, and design reviews. The Technical Expert provides direction on design and development activities across the firm to improve or design new concepts and processes for services within the discipline, focusing on technical performance and production, technical innovation, and quality.
**Key Responsibilities:**
+ Serves as a subject matter expert for the firm, acting as an advisor internally and externally and elevating the level of technical capabilities related to wastewater treatment.
+ Provides firmwide direction, internal consultation, and services to clients in a specialized service or discipline integral to the firm.
+ Ensure all processes and systems comply with local, state, and federal regulations. Prepare and review compliance documentation and reports.
+ Maintains a reputation as a technical expert outside of the firm; writes papers, gives technical presentations, and/or regularly represents the firm in professional and technical societies.
+ Promotes efficiencies in producing quality work and ensures quality control standards are maintained.
+ Researches and analyzes wastewater-related data, trends, and emerging technologies to provide insights and recommendations internally and externally.
+ Builds and maintains relationships with key stakeholders and industry partners to stay informed of developments and to identify opportunities for collaboration.
+ May represent the firm on governing bodies of professional organizations to elevate the profession and the firm's brand.
+ Lead and manage water/wastewater treatment projects from conceptual design through to implementation. Prepare detailed project plans, budgets, and schedules.
_We have one current opening and will consider candidates located in any of our office locations or remote._
**Qualifications**
**You are passionate about:**
+ Working collaboratively with others.
+ Having ownership in the work you do.
+ Using your talents to positively affect communities.
**You bring to the team:**
+ Strong communication skills.
+ Ability to contribute and work well on a team.
+ Bachelor's degree in Engineering required. Master's degree in Chemical, Civil, Mechanical, or Environmental Engineering preferred.
+ Must be a licensed professional engineer (PE).
+ 12+ years of experience in water/wastewater process engineering.
+ Experience in AutoCAD, Revit, or other design software.
+ Strong technical background and experience in wastewater treatment, wastewater modeling, and regulatory compliance.
+ Experience in leading and mentoring others.
+ Innovative and proactive approach to problem-solving.
+ Strong organizational skills and attention to detail.
+ Commitment to continuous learning and professional development, including participation in professional organizations.
\#LI-RS1 #LI-Hybrid
**Additional Information**
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
+ Receive a competitive 401(k) match
+ Be empowered to build your career with tailored development paths
+ Have the possibility for flexible work arrangements
+ Engage in work that has a positive impact on communities
+ Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants' personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), this notice explains Olsson's practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Noticehere (************************************** .
Create a Job Alert
Interested in building your career at Olsson? Get future opportunities sent straight to your email.
$97k-129k yearly est. 52d ago
In Person Interview for Help Desk Analyst in Little Rock, AR
Ask It Consulting
Information technology professional job in Little Rock, AR
This is Amrita Sharma with Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Complete Job description:
Position:Help Desk Analyst 3 (515721)
Location: Little Rock, AR 72201
Duration: 12+ Months
Qualifications
Skill
Microsoft Windows Desktop OS (Windows 7, Window 8, 8.1, 10)
Active Directory Administration
Desktop \ Laptop \ Tablet Hardware
Remote Access (i.e., LogMeIn)
Certifications (CompTIA: A+ or Network+)
CISCO Switches
Windows Server 2008 R2 or later Release
Certifications (MS)
In Person Only
Short Description: The Desktop Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems.
Complete Description: Central Office
Travel Required - travel expenses reimbursed.
Valid Driver's License
Current Vehicle Insurance Certificates
Local Candidates: In-person interviews in Little Rock
Additional Information
All your information will be kept confidential according to EEO guidelines.
Amrita Sharma
Desk Phone: *************** Ext- 735
amrita@)askitc.com
$30k-42k yearly est. 60d+ ago
Intermediate IT Onsite Support - Low Voltage Technician
University of Arkansas System 4.1
Information technology professional job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for "Find Jobs for Students".
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.
Closing Date:
02/21/2026
Type of Position:
Professional Staff - Project/Program Administration
Job Type:
Regular
Work Shift:
Sponsorship Available:
No
Institution Name:
University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
* Health: Medical, Dental and Vision plans available for qualifying staff and family
* Holiday, Vacation and Sick Leave
* Education discount for staff and dependents (undergraduate only)
* Retirement: Up to 10% matched contribution from UAMS
* Basic Life Insurance up to $50,000
* Career Training and Educational Opportunities
* Merchant Discounts
* Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:
ISS | Sec Supp Srvs Security Operations
Department's Website:
Summary of Job Duties:
Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality.
Qualifications:
This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.
Minimum Qualifications:
* Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance.
Preferred Qualifications:
* Bachelor Degree in InformationTechnology, Computer Science, or related field.
* Customer Service experience preferred.
* Arkansas Alarm License, Level 1.
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:
Annual TB Screening, Criminal Background Check, Substance Abuse Testing
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:
N/A
Frequent Physical Activity:
Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking
Occasional Physical Activity:
N/A
Benefits Eligible:
Yes
$36k-43k yearly est. Auto-Apply 5d ago
Helpdesk Technician
City of Little Rock (Ar 3.7
Information technology professional job in Little Rock, AR
JOB OBJECTIVE: To provide technical support to Little Rock Convention and Visitor's Bureau (LRCVB) end-users for computers and associated hardware and software. This is not a Safety-Sensitive Job for Purposes of the Arkansas Medical Marijuana Amendment.
This position is considered Essential Personnel under the LRCVB Inclement Weather policy.
For a complete list of essential job functions, please click HERE.
These knowledge, skills, and abilities are usually, although not always, acquired through completion of two (2) years of college coursework in Computer Science, Computer Information Systems, or a related field; or graduation from a vocational-technical school with an Associate's Degree in Computer Information Systems, Computer Maintenance, Electronic Technology, or a related area; and one (1) year of experience in the installation, maintenance, and repair of computers or in the installation and maintenance of computer operating systems and software applications, or a related area. Equivalent combinations of education and experience will be considered.
ADDITIONAL REQUIREMENT:
Must be available to work nights, holidays, and weekends as required.
This position may require one or more of the following pre-employment screenings: drug and alcohol screening, or background investigation.
DISCLAIMER: This document does not create an employment contract, implied or otherwise.
* Online applications only
* Applicant's answers to supplemental questions will be used to screen for minimum qualifications electronically.
* Please include a complete work history when completing application. Work history may impact initial salary offer amount for the successful candidate.
* List of qualified applicants will be considered active for up to six (6) months and may be used to fill future openings with same or similar minimum qualifications.
* All communication regarding application status will be sent to candidates via text message/email address listed on account.
* You may check your inbox in your Careers/LittleRock account to review all notices sent to the email address associated with your applications.
* Applicants may check application status for any position by logging into their account at Careers/LittleRock or contacting Human Resources at ************** if they are having computer difficulties.
$30k-37k yearly est. 14d ago
IT System Administrator
Yourcode
Information technology professional job in Little Rock, AR
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
Must be US resident
A leading Managed Service Provider based in Little Rock, Arkansas, is seeking a skilled IT Systems Administrator to join their fast-paced and collaborative team. This role involves providing Tier 2-3 support to both internal staff and external clients while contributing to the design, implementation, and maintenance of modern IT infrastructure across cloud and on-premises environments.
What We're Looking For:
An experienced IT Systems Administrator or IT Support Engineer
2-4 years of experience supporting cloud and on-prem solutions
Strong communication and interpersonal skills
Ability to work independently and as part of a team
Key Responsibilities:
Deliver advanced support for escalated technical issues in both cloud and on-premises systems
Manage service tickets, prioritize requests, and ensure SLA compliance
Maintain documentation and communicate scheduled maintenance updates
Monitor performance, availability, and capacity of critical systems
Support and implement data backup, redundancy, and disaster recovery plans
Recommend system/process enhancements to improve security and efficiency
Participate in on-call rotation, including occasional after-hours or weekend work
Build strong relationships with clients and internal stakeholders to ensure service excellence
Maintain compliance with regulatory standards such as GLBA, NIST, CIS, FFIEC, and PCI
Technologies You'll Work With:
This opportunity offers hands-on experience with a wide range of technologies. The core environment is Microsoft-based and includes both Azure and on-prem deployments. Technologies in use include:
Azure AD / Entra ID, Azure AD Connect, Intune, Access Control, Office 365, Active Directory
VMware, Azure Virtual Machines, Windows Server (2012-2025), HPE & Dell enterprise storage
Barracuda Web Filter & Backup, MS Authenticator, Duo MFA
PowerShell scripting, ConnectWise Automate, RMM tools
If you're comfortable with some of these tools and eager to expand your knowledge, this could be a fantastic next step. Curiosity and a growth mindset are highly valued.
Why Join This Team?
Our client is committed to innovation and service excellence within the Managed Services space. They offer a team-focused, people-first culture where collaboration, respect, and continuous learning are part of everyday life. With a long-standing presence and reputation in the industry, they partner with organizations nationwide to deliver reliable and forward-thinking IT solutions.
Joining this team means making a direct impact-helping to support and optimize the infrastructure that powers businesses across the country.
IT Systems Administrator
Little Rock, Arkansas
Managed Services
Up to $110,000 per year
$110k yearly 60d+ ago
IT Support Technician
Bumper To Bumper 3.9
Information technology professional job in Little Rock, AR
The IT Support Technician role is to ensure proper computer operation so that the users can accomplish business tasks for Bumper to Bumper Auto Parts. Answering customer questions and assists in resolving customer problems. Must be able to manage multiple tasks and demands at the same time in an environment that is fast paced and moderately stressful at times. Problem resolution may include the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands on help at the desktop level. Check us out at btbautoparts.com and apply today!
Today, Replacement Parts, Inc. and Crow Burlingame is made up of a corporate staff, wholesale auto parts and automotive paint store locations, and our warehouse division, Parts Warehouse Inc. (PWI). We employ over 1,400 employees, in twelve (12) states, working at approximately 220 locations, all operating in the aftermarket automotive parts, paint, and heavy-duty parts business. In 2019, our company celebrated 100 years of serving our communities as a privately held business and proud to be part of the "Bumper to Bumper Auto Parts" family.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Ensure that end users are receiving the appropriate assistance; receiving, prioritizing, documenting, and actively resolving end user help requests
Delivering support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business objectives
Following all procedures related to the identification, prioritization, resolution and follow up of end user help requests, including the monitoring, tracking, and coordination of help desk functions; and troubleshooting applications and software for all internal customers, such as operations, development, and other business units
Problem resolution or support may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level.
Perform other incidental and related duties as required or assigned.
Our Benefits (all benefits are based on eligibility and subject to change)
401(k) employer matching
Company Paid Vacation, Holidays, and Sick Days
Medical, Dental, and Vision
Company Paid Basic Life Insurance & Long Term Disability
Short Term Disability
Flexible Spending Accounts
Additional Supplemental Life Insurance
Accident Insurance
Hospital Indemnity
Employee Assistance Program
Employee Purchase Discounts
Scholarship Program
Earning Incentives and Bonuses
Supervisory Responsibilities
This job has no supervisory responsibilities.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies:
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; keeps technical skills up to date.
Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions.
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance.
Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form.
Cooperation - Exhibits tact and consideration.
Attendance/Punctuality - Is consistently at work and on time.
Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments.
Quality - Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.
Quantity - Meets productivity standards; completes work in timely manner.
Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Associate's degree or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Language Skills
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have basic knowledge of computer hardware, experience with desktop and server operating systems, working knowledge of a range of diagnostic utilities, and knowledge of the Microsoft Office suite of products.
Certificates, Licenses, Registrations
A valid driver's license with a clean driving record is required.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to risk of electrical shock. The employee is frequently exposed to high, precarious places. The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals and outside weather conditions. The noise level in the work environment is usually moderate.
Employment at Replacement Parts, Inc. is subject to post offer, pre-employment drug testing. Equal Opportunity Employer. Replacement Parts, Inc. is a drug-free workplace.
$36k-57k yearly est. 14d ago
Intermediate IT Onsite Support-Security System Tech-Low Voltage
University of Arkansas for Medical Sciences 4.8
Information technology professional job in Little Rock, AR
Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”.
All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.
Closing Date:
02/08/2026
Type of Position:Professional Staff - Project/Program Administration
Job Type:Regular
Work Shift:
Sponsorship Available:
No
Institution Name: University of Arkansas for Medical Sciences
The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.
UAMS offers amazing benefits and perks (available for benefits eligible positions only):
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Education discount for staff and dependents (undergraduate only)
Retirement: Up to 10% matched contribution from UAMS
Basic Life Insurance up to $50,000
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery on the main campus when using UAMS pharmacy
Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.
The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.
Persons must have proof of legal authority to work in the United States on the first day of employment.
All application information is subject to public disclosure under the Arkansas Freedom of Information Act.
For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************.
Department:ISS | Sec Supp Srvs Security Operations
Department's Website:
Summary of Job Duties:Under direct supervision, provides accurate and timely troubleshooting of security system and network cabling components. Perform installations of electronic control systems, which may include door access control, CCTV, intrusion detection, communication, cable management, electronic locks, Wi-Fi locks, network switches, point sensors, signaling devices and associated hardware. Responds to situations where systems have failed and action must be taken to isolate or repair problem equipment, software, or make configuration changes to return systems to full functionality.
Qualifications:
**This position participates in a group 24 hours a day 7 days a week 365 days a year on-call rotation where each member of the group takes call for 1 week at a time.**
Minimum Qualifications:
Associate Degree in Computer Science or related field of study plus 1 year cabling, low voltage system, carpentry/building maintenance -OR- High School Diploma/GED with 3 years cabling, low voltage system, carpentry/building maintenance.
Preferred Qualifications:
Bachelor's degree in informationtechnology, Computer Science, or related field.
Customer Service experience preferred.
Arkansas Alarm License, Level 1.
Additional Information:
Salary Information:
Commensurate with education and experience
Required Documents to Apply:
Resume
Optional Documents:
Proof of Veteran Status
Special Instructions to Applicants:
Recruitment Contact Information:
Please contact *********************** for any recruiting related questions.
All application materials must be uploaded to the University of Arkansas System Career Site *****************************************
Please do not send to listed recruitment contact.
Pre-employment Screening Requirements:Annual TB Screening, Criminal Background Check
This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.
Constant Physical Activity:N/A
Frequent Physical Activity:Crawling, Crouching, Feeling, Hearing, Kneeling, Reaching, Sitting, Standing, Stooping, Talking, Walking
Occasional Physical Activity:N/A
Benefits Eligible:Yes
$34k-44k yearly est. Auto-Apply 19d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Little Rock, AR?
The average information technology professional in Little Rock, AR earns between $41,000 and $95,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Little Rock, AR
$63,000
What are the biggest employers of Information Technology Professionals in Little Rock, AR?
The biggest employers of Information Technology Professionals in Little Rock, AR are: