Information technology professional jobs in Menifee, CA - 954 jobs

Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support and troubleshooting assistance to our customers, demonstrating excellent problem-solving skills, and a customer-focused approach to ensure timely resolution of issues and customer satisfaction. ESSENTIAL JOB FUNCTIONS Maintain an in-depth knowledge of our complete line of products and services. Embrace and learn the Video Surveillance / CCTV technologies and their applications. Provide product demos and technical training to the sales team and customers. Test and evaluate surveillance cameras, DVR cards, stand-alone or PC-based DVR systems, and peripherals. Build and test PC-based DVR systems to customer's specifications. Provide prompt and effective customer service and technical support. Service customers in an effective and efficient manner; partner with internal teams proactively. Answer calls and emails regarding technical support requests and log into ticketing systems. Perform other duties as assigned ESSENTIAL REQUIREMENTS Ability to communicate clearly, concisely, and professionally in written responses to emails and oral responses to calls Ability to maintain confidential business information Ability to respond to customers in a timely and effective manner Computer proficiency including Microsoft Office (Word, Excel, Powerpoint, Sharepoint, Outlook) Ability to work independently with minimum supervision Ability to work under pressure Strong troubleshooting, problem-solving, and team player mindset is a plus Proactive and enthusiastic to excel OTHER REQUIREMENT Domestic and/or International Travel may be required (up to 25%) Willing and able to work additional hours when needed Bend, lift, open and move product and related office items varying in weight up to 30lbs, EDUCATION 1+ Years of Professional Experience in technical support or related areas Experience in the security system industry is highly desired A bachelor's degree in Computer Science, IT / Network, Engineering or related technical field, or equivalent industry experience is required Preferred certificate: CompTIA A+ Fresh graduates will also be considered

The Tier 3 IT Support Specialist serves as the escalation point for complex technical issues that cannot be resolved by Tier 1 or Tier 2 support. This senior-level position bridges the gap between frontline support and systems administration, providing expertise across desktops, servers, networks, and business-critical applications. The Tier 3 Specialist also assists with IT infrastructure projects, security initiatives, and technology rollouts. The ideal candidate is a resourceful problem-solver with a strong technical foundation in both end-user support and enterprise IT systems. Success in this role requires the ability to work independently, mentor junior team members, and deliver excellent, timely service to employees and patients in a fast-paced healthcare environment. Essential Duties & Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot and resolve advanced problems with Windows client OS (Windows 10/11), Microsoft 365, Genesys CCASS, and business applications. Provide support for Windows Server environments (2016, 2019, and beyond), including Active Directory, DNS, DHCP, and Group Policy. Assist with network administration tasks, including switch, firewall, and wireless troubleshooting. Configure, maintain, and support network-connected devices such as printers, scanners, and medical imaging systems. Support and administer the organization's VoIP/telephony/telehealth systems. Perform, monitor, and validate backups/restores for critical servers, databases, and endpoints. Create, update, and deploy desktop and laptop images using Windows Deployment Services (WDS), SCCM, or similar tools. Administer user accounts, permissions, email distribution groups, and security groups within Active Directory and Microsoft 365. Provide remote troubleshooting using RMM tools, ensuring timely support for distributed staff. Document issues, resolutions, and processes in the ticketing system with accuracy and completeness. Partner with Tier 1/Tier 2 technicians to mentor and share knowledge, improving the team's overall capability. Collaborate with Systems Administrators/IT Leadership on infrastructure projects such as upgrades, migrations, and system rollouts. Qualifications & Requirements Education: Bachelor's Degree in Information Technology, Computer Science, or related field preferred (equivalent experience strongly considered). Certifications: CompTIA Network+ or CCNA strongly preferred. Microsoft MCSA/MCSE or equivalent experience with Microsoft technologies. Additional certifications (e.g., Azure, VMware, security-focused) are a plus. Experience: Minimum 3-5 years in IT support, with at least 1-2 years at the Tier 3 or senior support level. Strong background in troubleshooting Windows OS, Active Directory, networking, and enterprise applications. Experience in healthcare IT, HIPAA compliance, or environments handling sensitive data is highly desirable. Skills: Excellent troubleshooting, documentation, and communication skills. Ability to handle multiple priorities and escalate issues appropriately.

Part of an IT support team, answers incoming calls from customers and resolves technical issues, while ensuring a high level of customer service and maximizing productivity; handles ~ 60+calls/day with regard to all areas of IT infrastructure and applications, works with various internal support groups to escalate complex high priority/high impact issues, as well as ensure a high degree of customer service and customer focus ESSENTIAL JOB FUNCTIONS: Answers and resolves inbound incidents at a large corporate help desk, efficiently and professionally, in a high volume call center environment that operates 5 days a week. Manages the resolution of inbound incidents; balancing the need for customer service and issue resolution with the constraints of a call handle time goal. Translates complex, technical concepts into easy to understand language to assist non-technically oriented customers. Demonstrates a highly developed sense of integrity and commitment to customer satisfaction. Diagnoses hardware, software, printing, and network connectivity issues including LAN, WAN, WLAN and VPN access in a Windows 7 environment, offering a variety of level 1 solutions over the phone. Using remote control tools assists customers when needed. Troubleshoots corporate applications with the use of a Knowledge Base and assign issues to the appropriate support group as needed; provides feedback on technical documentation for publication in Knowledge Base. Monitors the help desk queue and ensures tickets are resolved before the exceeded target completion date/time, or to the customer's satisfaction. Accurately, quickly, and typing efficiently records all interactions with customers in an incident management tracking tool. Anticipates customer needs and proactively identifies solutions. Meets or exceeds statistical metrics regarding; ticket and call quality (accuracy), first call resolution, schedule adherence, and call handle time. Adheres to policies and procedures regarding the safeguarding of protected information, such as personal health information (PHI/PII) and access to corporate systems. Escalates high priority, high impact issues to the internal support teams. Adheres to a strongly regimented schedule (start/end times, lunches, breaks, off phone time, etc.). SUPPLEMENTAL JOB FUNCTIONS: Performs additional duties as directed. EDUCATION & EXPERIENCE REQUIRED: BA/BS degree, preferably in Computer Science, or equivalent experience is preferred 3+ years of related Technical Support, Help Desk, or Service Desk experience in an IT setting Experience working with a knowledge base or knowledge tool Experience using and supporting IP phone systems Experience troubleshooting remote access tools (VPN) and general connectivity (LAN/WAN) issues by phone Experience with supporting Microsoft Office Suite (including Outlook) and handheld devices Experience in a large corporate environment KNOWLEDGE SKILLS & ABILITIES: Working knowledge of Active Directory Ability to demonstrate strong knowledge and experience supporting Microsoft Windows 7 and Office 2010 Able to work in a team oriented, collaborative environment with a strong customer service focus Able to be self-motivated and directed, to effectively prioritize and execute task in a high pressure environment Able to build rapport with a variety of personality types and users at all levels Able to communicate to and work with senior management and end users Strong working knowledge of remote access security techniques and products Email architecture, services and protocols, Outlook configurations Citrix, VPN Client and Web Familiarity with Blackberry, iPhone, Android, and air Card/hotspot mobile devices TCP/IP, internet, intranet, Cisco VPN and firewall technologies Exposure to or knowledge of ITIL practices Effective candidates will have shown at least two years of experience resolving technical issues over the phone, demonstrated troubleshooting and technical ability, and an ability to effectively communicate technical solutions to non-technical customers.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military

This position is responsible for implementing new and improved business processes related to the functionality, capabilities and technology of the EPICOR ERP system and is responsible for defining processes, configuring, and maintaining the system. Utilizing best practices, ERP system knowledge and technical experience, the ERP Application Specialist ensures the system effectively and efficiently meets the business's needs. This TSM will utilize analytical tools and collaborate with team members from many departments to maximize the company's investment in the ERP system. KEY RESPONSIBILITIES: * Implement new and/or unused functionality and modules to EPICOR that improve business efficiencies, cut costs, increases customer satisfaction, and/or creates competitive advantages. This includes, but is not limited to, implementing EPICOR Manifest, Case Management, Recurring Processes (billing, shipping), and Advanced Asset Management. * Work with internal and external vendors to coordinate and maintain data integration and workflows for business's ecommerce sites that will automate various data feeds, e.g. inventory updates, sales orders, invoicing, tracking information, etc. * Provide functional, analytical, and technical abilities for the support, configuration, and implementation of best practice workflows and functions within EPICOR, e.g. Inventory & Supply Chain * Support sales, inventory management and accounting activities through new SKU setup and maintenance, maintenance of customer pricing databases, development of reports and dashboards, and other related support activities. * Analyze business processes and provide solutions to increase user efficiency, business intelligence and data integrity. Facilitate, document, and train on business processes related to the use of the EPICOR through collaboration with many different users and departments. * Work and collaborate with HS IT team to identify and resolve technical issues related to EPICOR, network, cloud, and other applications and services. * Provide training regarding updates and changes to the system and workflows around best practices. * Other duties as assigned. SPECIFIC KNOWLEDGE & SKILLS: * Experience in administration and support of EPICOR system preferred but not required * Understanding of ERP functionality including integration with all supporting sub-system * Willingness to learn and be trained on Epicor * Thorough understanding of operational business processes. * Experience with training business users in new processes and technologies * Experience with Web Content Management systems preferred * Understand intermediate Internet and client/server architectures GENERAL SKILLS & COMPETENCIES: * Good understanding of industry practices * Proficient with tools, systems, and procedures * Basic planning/organizational skills and techniques * Good decision making, analysis and problem solving skills with ability to multi-task * Good verbal and written communication skills * Good presentation and public speaking skills * Good interpersonal skills * Basic conflict resolution skills * Developing professional credibility MINIMUM WORK EXPERIENCE: Typically 3 to 5 or more years of increasing responsibility in terms of any applicable professional experience. PREFERRED EDUCATION: Typically a Bachelor's Degree or global equivalent in related discipline. TRAVEL / PHYSICAL DEMANDS: Travel typically less than 10%. Office environment. No special physical demands required. The posted range for this position is $79,992-$99,990 which is the expected starting base salary range for an employee who is new to the role to fully proficient in the role. Many factors go into determining employee pay within the posted range including prior experience, current skills, location/labor market, internal equity, etc. This position is eligible for a bonus not reflected in the posted range. Other benefits available include: Medical, Dental and Vision Coverage, 401K Plan with Company Match, PTO, Paid Parental Leave, Income Protection, Work Life Assistance Program, Flexible Spending Accounts, Educational Benefits, Worldwide Scholarship Program and Volunteer Opportunities. Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status. For more information about career opportunities at Henry Schein, please visit our website at: *************************** Fraud Alert Henry Schein has recently been made aware of multiple scams where unauthorized individuals are using Henry Schein's name and logo to solicit potential job seekers for employment. Please be advised that Henry Schein's official U.S. website is ******************** Any other format is not genuine. Any jobs posted by Henry Schein or its recruiters on the internet may be accessed through Henry Schein's on-line "career opportunities" portal through this official website. Applicants who wish to seek employment with Henry Schein are advised to verify the job posting through this portal. No money transfers, payments of any kind, or credit card numbers, will EVER be requested from applicants by Henry Schein or any recruiters on its behalf, at any point in the recruitment process.

Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Summary Click on "Learn more about this agency" button below for IMPORTANT additional information. Positions may be filled as permanent, temporary or term with a full-time work schedule. This is a Direct Hire Solicitation. This public notice is to gather applications that may or may not result in a referral or selection. Overview Help Accepting applications Open & closing dates 12/22/2025 to 12/21/2026 Salary $52,727 to - $139,684 per year Pay scale & grade GS 9 - 14 Locations Few vacancies in the following locations: Eielson AFB, AK Elmendorf AFB, AK Little Rock AFB, AR Davis Monthan AFB, AZ Show morefewer locations (65) Luke AFB, AZ Beale AFB, CA Edwards AFB, CA Los Angeles, CA March AFB, CA Travis AFB, CA Vandenberg AFB, CA Cheyenne Mountain AFB, CO Colorado Springs, CO Peterson AFB, CO Dover AFB, DE Cape Canaveral, FL Cape Canaveral AFS, FL Eglin AFB, FL Homestead AFB, FL Hurlburt Field, FL Patrick AFB, FL Tyndall AFB, FL Dobbins AFB, GA Moody AFB, GA Robins AFB, GA Camp H.M. Smith Marine Corp Base, HI Hickam AFB, HI Mountain Home AFB, ID Scott AFB, IL Barksdale AFB, LA Hanscom AFB, MA Andrews AFB, MD Linthicum Heights, MD Selfridge ANG Base, MI Whiteman AFB, MO Columbus AFB, MS Minot AFB, ND Offutt AFB, NE New Boston, NH McGuire AFB, NJ Cannon AFB, NM Kirtland AFB, NM Nellis AFB, NV Niagara Falls, NY Wright-Patterson AFB, OH Youngstown, OH Youngstown, OH Norman, OK Tinker AFB, OK Charleston, SC Shaw AFB, SC Arnold AFB, TN Dyess AFB, TX Fort Sam Houston, TX Goodfellow AFB, TX Kelly AFB, TX Lackland AFB, TX Laughlin AFB, TX Randolph AFB, TX Hill AFB, UT Alexandria, VA Arlington, VA Dahlgren, VA Fort Eustis, VA Langley AFB, VA Pentagon, Arlington, VA Fairchild AFB, WA McChord AFB, WA Warren AFB, WY Remote job No Telework eligible No Travel Required Not required Relocation expenses reimbursed No Appointment type Multiple Work schedule Full-time Service Competitive Promotion potential 14 Job family (Series) * 2210 Information Technology Management Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No Announcement number AFPCDHA-12857027-GS2210 Control number 852981200 This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This public notice is to gather applications that may or may not result in a referral or selection. Duties Help * Duties and responsibilities vary and may increase according to grade level * Utilize knowledge of IT principles, methods and security regulations and policies to carry out established base-wide policy to administer the INFOSEC (also known as COMPUSEC) program. * Implement procedures to ensure protection of information transmitted to the installation, among organizations on the installation, and from the installation on the local or wide area networks, the world-wide-web, or other communications modes. * Administer the Communications Security (COMSEC) program. Control and protect all cryptographic material and administer the Cryptographic Access Program (CAP). * Conduct semi-annual functional reviews of all COMSEC user accounts, inspecting COMSEC facilities, reviewing procedures, and auditing all cryptographic holdings. * Administer the COMPUSEC Program and protect Information Technology (IT) assets against unauthorized, accidental, or deliberate modification, disclosure, and destruction of data. Requirements Help Conditions of employment * Please read this Public Notice in its entirety prior to submitting your application for consideration. * U.S. Citizenship is required * Males must be registered for Selective Service, see *********** * Total salary varies depending on location of position * If authorized, PCS will be paid IAW JTR and AF Regulations. If receiving an authorized PCS, you may be subject to completing/signing a CONUS agreement. More information on PCS requirements, may be found at: ***************************************** * Recruitment incentives may be authorized * Position may be subject to random drug testing * Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays * Shift work and emergency overtime may be required * Employee must maintain current certifications * A security clearance may be required * Disclosure of Political Appointments * Full/part-time employees occupying direct childcare positions are eligible for discounts IAW DAF AFSVC/CC Memo, 30 Sep 22; first child 100% / each additional child 25%. Other assigned CYP and FCC personnel are eligible for 25% discount. Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Information Technology (IT) Management Series, 2210 (Alternative A). BASIC REQUIREMENTS: Undergraduate or Graduate Education: Degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or degree that provided a minimum of 24 semester hours in one or more of the fields identified above and required the development or adaptation of applications, systems or networks. GS-09: Master's degree or equivalent graduate degree or two full years of progressively higher level graduate education leading to a master's degree or equivalent graduate degree GS-11: Ph.D. or equivalent doctoral degree or three full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree OR For grade levels 9 through 14, your resume must reflect information technology related experience in the federal service or private or public sector demonstrating the following four competencies: a) Attention to Detail - Is thorough when performing work and conscientious about attending to detail; b) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services; c) Oral Communication - expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately AND d) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. SPECIALIZED EXPERIENCE: In additional to the basic requirements above, applicants for the GS-9 and above must meet the one year of specialized experience listed below. For GS-9: One year of specialized experience equivalent to the GS-07 that demonstrated knowledge of computer requirements and techniques in carrying out project assignments consisting of several related tasks, such as development of minor modifications to parts of a system on the basis of detailed specifications provided. The assignments must have shown completion of the following, or the equivalent: Analysis of the interrelationships of pertinent components of the system; planning the sequence of actions necessary to accomplish the assignment; and personal responsibility for at least a segment of the overall project. For GS-11: One year of specialized experience equivalent to the GS-09 that demonstrated accomplishment of computer project assignments that required a range of knowledge of computer requirements and techniques. For example, experience in developing modifications to parts of a system that required significant revisions in the logic or techniques used in the original development. Accomplishments, in addition to those noted for the GS-9, normally involve the following, or the equivalent: Knowledge of the customary approaches, techniques, and requirements appropriate to an assigned computer applications area or computer specialty area in an organization; planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls; and adaptation of guidelines or precedents to the needs of the assignment. For GS-12: One year of specialized experience equivalent to the GS-11 level that demonstrated experience in planning, analyzing, acquisition, designing, developing, implementing, quality assurance, configuration, integrating, maintenance testing, operational integrity, and/or management of systems used. For GS-13: One year of specialized experience equivalent to the GS-12 that demonstrated experience in providing technical expertise on architecture, acquisition, certification and accreditation, systems tailoring for an organization mission; planning, organizing and managing the IT requirements and assessing long and short-term IT integration and migration capabilities; planning current and future system architecture requirements. For GS-14: One year of specialized experience equivalent to the GS-13 that demonstrated experience in serving as senior IT specialist and consultant to senior management in support of organization wide IT policy, budget and plans for systems development, acquisition, installation, operation and maintenance; planning, organizing, and overseeing the activities of the IT organization and reviewing policies, procedures, mission objectives and organization design for the staff; serving as the recognized authority in the analysis and direction of IT programs and issues; and in researching, interpreting, analyzing and applying operations and security guidance. Click on the following link to view occupational requirements for this position: ************************************************************************************************************************************************************************************ KNOWLEDGE, SKILLS AND ABILITIES (KSAs): 1. Knowledge of Information Technology principles, concepts, practices, systems software, database software, and immediate access storage technology to carry out activities. 2. Ability to assess and advise on a variety of sources and procedures and methods for systems and applications. 3. Knowledge of system requirements and techniques for planning current and future system architecture requirements. 4. Knowledge of commonly applied principles, concepts, and methodologies, operating characteristics and capabilities of systems, media, equipment, and related software systems, processes and procedures. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcriptswith the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience; transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information For Direct Hire (DHA) Positions: This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. Interagency Career Transition Assistance Program (ICTAP): For information on

The individual contributor is primarily responsible for providing the first or second level support to resolve problems with products and applications, performing the setup and maintenance of computer systems, and interacting with third party hardware and/or software vendors. Essential Responsibilities: Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate. Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback. Provides first level and basic second level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly). Supports troubleshooting efforts in conjunction with customer to identify routine and moderately complex problems. Supports efforts to analyze and prioritize incoming requests and alerts. Follows procedures for incident escalation and notification to leadership. Escalates routine problems, as necessary, to appropriate resource (e.g., support team or vendor). Resolves non-complex problems and attempts to resolve complex problems. Follows and supports the development of standard operating procedures. Supports tracking and documentation of details of problems, status of service requests, and resolutions. Supports efforts to meet key performance indicators (e.g., performance, availability, capacity). Supports the documentation of workarounds for problem records and changes to proactive processes. Reviews information (e.g., procedures, installation, configuration) related to new technology. Provides the knowledge repository for routine and moderately complex technical support. Supports the execution of disaster recovery and business continuity processes and events.Qualifications Minimum Qualifications: Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field OR Minimum two (2) years IT experience in a support or operations environment. Additional Requirements:

At Niagara, we're looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water. Consider applying here, if you want to: Work in an entrepreneurial and dynamic environment with a chance to make an impact. Develop lasting relationships with great people. Have the opportunity to build a satisfying career. We offer competitive compensation and benefits packages for our Team Members. IT Technician IIIThe IT Technician III - Field/ HQ executes the tactical IT activities necessary to support and maintain the business. This includes planning and execution of tasks to support project execution as needed for plant support activities, end user equipment preparation/troubleshooting as well as other IT related tasks. The IT Technician III is the face of IT to the business, and as such has a high level of focus on the end user experience. Essential Functions Maintain IT Support Department's Tactical goals Assists team with execute projects based on priorities, goals, and objectives Support IT Support Supervisor in executing day to day responsibilities. Follow IT Support Technician work schedule to ensure adequate coverage for 24x5 support (On-call weekends) Maintain the highest level of customer service for our end users (technical & soft skills). Lead departmental projects, contributing where needed for successful completion. Escalate issues to appropriate IT Teams as needed Provide notification to IT Support Management team when issues are ongoing and impacting end users to keep them informed Travel to remote plants as needed at the direction of IT Support Management team. Document all incoming issues and escalate to the appropriate Support teams Please note this job description is not designed to contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without prior notice. Qualifications Minimum Qualifications: 4 Years - Experience in Field or similar manufacturing environment 4 Years - Experience in Position 2 Years - Niagara IT Systems Experience or equivalent *experience may include a combination of work experience and education List if any travel is required using percentage of time: 25% - on average travels 1 week out of the month Preferred Qualifications: 6 Years- Experience in Field or similar manufacturing environment 6 Years - Experience working in Position 4 Years - Niagara IT Systems Experience *experience may include a combination of work experience and education Competencies This position embodies the values of Niagara's LIFE competency model, focusing on the following key drivers of success: Lead Like an Owner Makes safety the number one priority Keeps alert for safety issues and escalates immediately Effectively prioritizes tasks based on department goals Shows respect to others and confronts interpersonal issues directly Prioritizes resolution of customer issues effectively Responds promptly and honors commitments to internal and external customers InnovACT Makes recommendations to continuously improve policies, methods, procedures, and/or products Demonstrates adaptability by reacting appropriately to unexpected changes in situations or circumstances Increases performance through greater efficiency Find a Way Seeks to develop technical knowledge through learning from other experts Understands interdepartmental impact of individual decisions and actions Seeks solutions rather than placing blame Empowered to be Great Consistently looks for ways to improve one's self through growth and development opportunities Communicates clearly and promptly up, down, and across Communicates effectively to manage expectations Additionally, IT Technician III is expected to demonstrate: Outstanding Customer/Client Focus. Strong technical skillset with ability to diagnose complex, multi-faceted system issues. Strong knowledge of and experience with Microsoft Office software. Good written and verbal communication skills. Strong hands on technology background on both hardware and software platforms. Ability to adapt to change including advances in technology Provide technical guidance to Level I/II technicians Teamwork Orientated. Education Minimum Required: High School Diploma Preferred: Bachelor's Degree in Computer Science, related field, or equivalent work experience Certification/License: Required: A+ CompTIA or equivalent Preferred: MTA/MSCE, Network + Foreign Language Required: None Required Preferred: Elementary Proficiency, Spanish Typical Compensation Range Pay Rate Type: Hourly$33.24 - $48.20 / Hourly Benefits Our Total Rewards package is thoughtfully designed to support both you and your family: Regular full-time team members are offered a comprehensive benefits package, while part-time, intern, and seasonal team members are offered a limited benefits package. Paid Time Off for holidays, sick time, and vacation time Paid parental and caregiver leaves Medical, including virtual care options Dental Vision 401(k) with company match Health Savings Account with company match Flexible Spending Accounts Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements Income protection including Life and AD&D, short and long-term disability, critical illness and an accident plan Special discount programs including pet plans, pre-paid legal services, identity theft, car rental, airport parking, etc. Tuition reimbursement, college savings plan and scholarship opportunities And more! *********************************************** * *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws. Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.

National Community Renaissance (National CORE) is a nonprofit affordable housing developer, but our work is not about bricks and mortar, rather creating healthy communities that thrive and prosper for many generations to come. At National CORE, we support families and seniors by providing housing communities that are affordable, safe, and of the highest quality. We enhance neighborhood stability through long-term management and maintenance, as well as industry-leading services such as senior wellness, preschool and afterschool programs, and family financial training. National COREs Information Technology department is an ever exciting, dynamic environment. We are focused on empowering our customers through current technology, superior support, and proactive interactions. We are looking for an individual with strong communication skills anda strong technical background.A technician with a can do attitude and someone who is driven and wants to advance in the department is a must. This person will perform a variety of administrative tasks to maintain departmental service level agreements and interface closely with end-users and collaborate with other I.T. staff daily.They will require strong organizational traits as well as interpersonal and communications abilities.Candidate must be an analytical thinker as this position will involve problem resolution and process/policydevelopment.Overall customer-service orientation skills are a requirement. RESPONSIBILITIES * Phone Support: Provide first level phone support for inbound support calls to the Service Desk. This also includes remote support for desktops, laptops, mobile devices, printers, etc. * Incident Management: Documentallincidents, problems and requests in the company ticketing system and escalate as needed to service/product owner(s), as well as management. * Asset Management: Maintain inventory of all physical and digital assets owned by National CORE; including new hardware, software licenses, domain registration, etc. Make recommendations for the ordering of assets, as needed, to ensure timely deployments. * Troubleshooting: Identify problems in the environment and drive them to resolution; from making sure the workplace is clean to identifying recurring failures and notifying the appropriate service/product owner(s) to ensure root-cause resolution. * Communication: Be able to identify problems in the environment and communicate with peers and customers. Provide a level of discretion when it comes to sensitive data and communication such as confidential company information. * Customer Service Driven: Self-prioritization and timely resolution of incidents and requests to support our customers technology needs. Design, plan and conduct training on the use of systems and software best practices. Search for solutions to enhance workflows to drive automation and efficiency and present recommendations to management. * Project Management: Other project or administrative tasks as assigned by the Director of IT to ensure the overall success of the departments strategy and goals. This requires the ability to manage multiple tasks and resources to ensure timely completion of all assignments. * Attend company sponsored events that relate to the development of the team, which from time to time may include overnight stays at locations away from the employees home. * Ability to work flexible hours. Ability to travel is required. * Must possess a valid drivers license, current automobile insurance and reliable form of transportation.

How you will contribute: As an Applications Specialist, you will drive execution of customer-facing projects by developing and deploying formulations, cost calculators, and other technical service tools that bring Plantible's products to life. You will translate customer needs into practical solutions, enabling meaningful engagements, timely follow-ups, and progression of key initiatives. In the near term, you will focus on addressing customer pain points by creating, testing, and validating formulations in target categories to demonstrate product performance and functionality. Long term, you will establish scalable technical tools and solutions that strengthen customer partnerships and accelerate Plantible's commercial growth. What you will be working on: Engage in hands-on formulation, prototype and commercial development; from lab formulation to scale-up to commercial manufacturing processes. Use results to evaluate performance including presentation to target customers to convey the advantages and value provided by Plantible products to progress key projects. Initiate and deliver compelling presentations to demonstrate product efficacy and value proposition to stakeholders. Collaborate with internal teams to create technical documentation and marketing materials that highlight the benefits and applications of our products. Lead identified customer opportunities and collaborative projects with R&D and Business Development to refine and enhance product offerings based on market needs. Regular travel to customer sites to support technical needs, fostering strong professional relationships and advancing sales initiatives. Develop customer engagement tools including presentations, sell sheets, calculators and others needed to grow the business opportunity pipeline. Develop and provide status updates on key initiatives and commercialization activities. Develop knowledge and capability on new ingredients, formulations and applications to support Plantible's commercial efforts. What you bring to Plantible: Bachelor's degree in Food Science, Chemical Engineering, or a related field. Minimum 3 years of experience in relevant product categories such as bakery & snacks, dairy alternatives, ready-to-mix beverages, or other related applications A relentless drive for results, demonstrated through a history of surpassing bold growth targets, clearly establishing product-market fit with new products/compounds. Proven ability to develop, test, and validate formulations using industry-standard processing and testing methods. Direct experience engaging with customers and driving technical projects from concept through execution. Strong track record of delivering results, demonstrating product-market fit, and achieving ambitious growth targets. Skilled in building trusted customer relationships, identifying needs, and presenting effective technical solutions. Capable of developing customer-facing collateral and leveraging CRM tools to manage opportunities and pipeline. Hands-on, flexible, and collaborative team player with a “can-do” attitude and the agility to thrive in a fast-paced startup environment. Excellent communication skills, with the ability to give and receive candid feedback. Culinary skills are a strong plus. Passion for contributing to sustainable innovation and Plantible's mission. Choose Plantible Foods Joining Plantible means contributing to a sustainable future for all. We are a venture backed startup that is both spreading happiness amongst our employees and to current and future generations. We believe diversity creates uniqueness. Our team is composed of highly talented people with different interests and hobbies, which makes for a rich working environment. At Plantible we are continually working on our offerings to foster the best team. Check it out! Competitive health and wellness benefits Medical, Dental and Vision Insurance Discretionary Unlimited PTO Program Paid Holidays 401k Program Career Stipend Career development and growth opportunities Working in a rapidly growing, flexible and entrepreneurial environment Team building and company-wide events Financial support with your relocation, if necessary, ensuring a smooth transition Plantible Foods is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identity, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state, or local law. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. Plantible Foods reserves the right to defer or close a vacancy at any time. If you feel your skill set does not meet all listed qualifications for the role, we still encourage you to apply. As we continue to grow our company, we are seeking a range of candidates and would gladly consider you for other current or upcoming roles that may be a fit!

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. Pacific Life is on the lookout for two driven and innovative Illustrations Application Specialists to join our forward-thinking Illustrations Team in Newport Beach, CA. Our Illustrations platform is more than just a system - it's a key strategic differentiator that fuels enhanced customer experience and powers business growth across the organization. The CMD Illustrations team within Pacific Life Technology develops and maintains the desktop and web applications that financial professionals use to create life insurance illustrations. These illustrations help clients understand how Pacific Life products can meet their financial goals. The Illustrations Application Specialist is a key member of a team responsible for translating business requirements into reliable, maintainable application code. In this role, you'll work closely with analysts to understand functional needs and deliver high-quality software solutions that align with system architecture and coding standards. You'll be expected to write efficient, maintainable code using established development practices. Career progression in this role will typically involve increasing levels of responsibility in areas such as peer code review. As experience with Life Insurance and Annuities products grows, the Illustrations Application Specialist will be required to collaborate with business partners and stakeholders to ideate and design features and functionality. How you'll help move us forward: Implement Complex Life Insurance and Annuity Products End-to-End Development Analyze Business Requirements & Technical Design Contribute to Process Improvements: Identify opportunities for technical/process improvements and efficiencies to reduce the complexity and increase speed in the application. Conduct Code Reviews: Participate in peer code reviews to ensure quality, maintainability, and adherence to coding standards. Provide thoughtful, constructive feedback to support team growth. Support Timely Delivery and Execution Excellence: Identify and escalate risks or issues promptly and clearly to ensure they are addressed in a timely manner. Collaborate with our business partners on the timelines, risks, and issues. Build new and modify existing life insurance and annuity products in our Illustrations platform, ensuring accuracy and alignment with product specifications and business requirements. Use .NET and proprietary tools to build maintainable, efficient, and well-documented code, delivering complete business solutions from design through deployment. Adhere-to and promote quality development processes, including performing unit testing, version control, and continuous integration. Evaluate and review complex product specifications-including actuarial formulas and business requirements for the User Interface and Illustration Output- to identify technical challenges, establish the development scope, and estimate the level of effort required for implementation. Collaborate with actuaries and other business units to validate complex scenarios and case designs specific to Illustrations. The Experience You Bring: Bachelor's degree in Mathematics, Actuarial Science, or a related quantitative discipline, with a strong proficiency in programming. 2+ years of work experience in application development preferred. Proficiency in Excel, VB.NET, Html, and SQL preferred Intense visual/listening concentration required to trouble shoot problems and determine best solution; and to make informed decisions and recommendations Self-motivated and capable of working independently with minimal supervision, while also excelling in a collaborative team environment. Willingness and initiative to learn both the technical and business aspects necessary to take ownership of and execute on key responsibilities. What makes you stand out: Previous knowledge with the life insurance and annuity industry strongly preferred. 1-5 years of experience working with life insurance and/or annuity products and riders a plus. Effective communication skills, including the ability to explain technical concepts to non-technical stakeholders. Familiarity with Agile development methodologies and experience working within sprint cadences preferred. Proven ability to build relationships and collaborate effectively across departments. You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Instagram.com/lifeatpacificlife #LI-TM1 Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $100,530.00 - $122,870.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Job DescriptionDescription: We are seeking an IT Specialist who provides professional, efficient technical support while maintaining a positive and service-oriented approach with end users. This role is responsible for troubleshooting hardware and software issues, assisting with user onboarding/offboarding, supporting daily IT operations, and ensuring a smooth and productive technology experience across the organization including network support. The ideal candidate is a problem-solver, excellent communicator, and self-starter with strong customer service skills. Requirements: Due to the nature of the role, this is a full-time, onsite position and does not offer remote work. ESSENTIAL FUNCTIONS AND KEY RESPONSIBILITIES Provide end-user support for desktops, laptops, printers, mobile devices, and business applications. Install, configure, maintain, and repair computer hardware and software. Monitor and maintain systems and equipment, including basic server or console operations. Deliver user support, guidance, and training with a professional, customer-focused approach. Set up new workstations and handle IT onboarding/offboarding tasks. Install and support network-connected and personal computing devices. Troubleshoot and maintain printers and related hardware. Manage the Security Awareness Training program. Maintain accurate inventory of IT hardware, software, and licensing. Assist with IT procurement and coordinate with outside vendors when needed. Use the internal ticketing system to track, document, and resolve support requests. Perform other IT-related duties as assigned. EDUCATION | CERTIFICATIONS | LICENSES | TRAINING We value diverse qualifications and recognize that relevant experience and certifications can sometimes substitute for formal education; therefore, equivalent combinations of education, experience, and certifications will be considered. Bachelor's degree in information technology, Computer Science, or equivalent experience. Current CompTIA A+ certification is required. Position requires travel between three facilities: Valid CDL Required. KNOWLEDGE | SKILLS | ABILITIES Experience providing end-user technical support in a desktop support, help desk, or similar IT role, including use of ticketing and remote support tools. Strong working knowledge of Windows operating systems and Microsoft 365 applications, including Outlook, Excel, Word, Teams, SharePoint, and OneDrive. Proficiency in troubleshooting hardware, software, and peripheral devices, including desktops, laptops, printers, and mobile devices (Android and iOS); MDM familiarity preferred. Foundational knowledge of IT infrastructure and networking concepts, including Active Directory, DNS, DHCP, VPN, Group Policy, and TCP/IP. Understanding of IT security best practices, such as patching, antivirus, multi-factor authentication, access controls, and secure remote access. Strong analytical, problem-solving, and documentation skills, with the ability to work independently, collaborate with vendors, and adapt to new technologies. Excellent communication, customer service, and time-management skills, with the ability to prioritize tasks and support users in a professional manner. The Company is committed to providing reasonable accommodations to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act (ADA) and the California Fair Employment and Housing Act (FEHA), and other applicable state and federal legislation, unless such accommodation would impose an undue hardship. We will engage in a timely, good-faith interactive process with employees to identify and determine effective reasonable accommodations. Employees who need a reasonable accommodation to perform the essential functions of the job should contact Human Resources to begin the interactive process. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

This recruitment is open on a continuous basis until filled and will supplement an existing eligibility list that will expire on April 6, 2026. This is a continuous recruitment and interested applicants should submit their application as soon as possible. This recruitment may close at any time without notice. The Information Technology team at the City of Irvine is seeking a dynamic and experienced Network Engineer to be a member of a high-performing team responsible for supporting the design, implementation, and management of the City's enterprise network infrastructure. This role will be pivotal in the execution of both day-to-day operations and strategic projects, ensuring performance, reliability, and security of both the wired and wireless networks across multiple facilities. The ideal candidate will have hands-on experience with routing and switching, firewalls, VPNs, and network monitoring tools. This position requires excellent communication, problem-solving skills, and the ability to collaborate with senior engineers and cross-functional teams to deliver innovative and dependable network services. Your Impact * Maintain computer and communications network devices including switches, routers, IoT devices, and other physical hardware. * Install and configure network equipment. * Perform regular maintenance and patching on network equipment. * Pull and terminating network cabling as required. * Utilize monitoring tools to improve network performance and minimize disruptions and outages. * Troubleshoot, resolve, and communicate networking issues to stakeholders. * Document, Implement, and test disaster recovery procedures. * Follow all change management processes. * Create or update network diagrams and documentation as changes are made. * Assist with project management duties as assigned. * Suggest improvements to network performance, capacity, and scalability. * Evaluate, plan, implement, and integrate new systems. * Manage various complex and highly analytical technology projects critical to City or department operations or City services. * Plan, organize, direct, and control all or part of highly complex information systems projects from concept through design, development, implementation and close out. * Maintain current knowledge and understanding of security and networking best practices. * Participate in on-call rotation and respond to critical incidents promptly. * Find additional information in the Information Technology Specialist I job description. Minimum Qualifications * Bachelor degree in Computer Science or closely related field and four (4) years of general information technology experience performing technical and/or analytical tasks for computer systems or services in any of the functional areas or emerging information technology fields or any combination of education and experience that provides equivalent knowledge, skills, and abilities. Best Fit * Comprehensive understanding of network services and protocols such as TCP/IP, BGP, OSPF and EIGRP etc. * In-depth understanding and practical knowledge of networking systems and concepts such as WAN, VLAN, WiFi, firewalls, switches, and routers. * In-depth understanding of copper, fiber and wireless network technologies. * Ability to implement Layer 1 solutions including the ability to pull network cable/fiber, terminate, patch, test, and maintain. * Ability to rack and stack network equipment in MDF/IDFs. * Ability to configure and troubleshoot network switch stacks. * Ability to analyze and evaluate physical and wireless networks, identify issues and provide solutions to ensure networks are operating efficiently. * Self-starter with strong time management skills. * Ability to support several projects simultaneously from design to implementation to operations. * Ability to communicate technical information to other technical team members. * Ability to communicate with coworkers and stakeholders who may not have technical knowledge. * Excellent customer service skills. * Understanding of IP telephony systems and protocols (e.g., SIP, H.323, MS Teams, Call Manager). * Experience in designing and managing VoIP solutions, including integration with traditional telephony systems and cloud telephony systems. Your Team The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine through embrace of a team-oriented approach by living our values every day. Administrative Services is committed to sound fiscal stewardship in maximizing the City's ability to deliver high-quality services to the community. The department consists of six areas: Administration, Fiscal Services, Budget and Strategic Planning, Purchasing, Information Technology, and Geographical Information Systems (GIS). Supplemental Information The Process The selection process will include an examination and conduct a background investigation prior to appointment which includes a Public Safety Polygraph exam. This recruitment may establish an eligibility list to fill future positions in similar and/or lower classifications within the organization. Equal Opportunity Employer The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.

BioTec Dental Laboratory is seeking a knowledgeable and solutions-driven IT Administrator to oversee and maintain the company's technical infrastructure. This role is responsible for managing hardware, software, networks, security systems, and day-to-day technical support across the laboratory. The ideal candidate is detail-oriented, proactive, and experienced in supporting a fast-paced, high-precision environment where system uptime and data accuracy are essential. Key Responsibilities Systems & Network Administration Maintain, configure, and troubleshoot all computer systems, servers, LAN/WAN networks, printers, scanners, and specialized dental lab equipment. Manage user accounts, permissions, and access within various systems and applications. Monitor network performance and ensure reliability, security, and minimal downtime. Software & Application Support Install, update, and support dental lab software platforms (e.g., CAD/CAM systems, 3D printing interfaces, case management systems). Ensure integrations between lab software and client systems operate smoothly. Provide technical support and training to staff on hardware and software use. Cybersecurity & Data Protection Implement and maintain cybersecurity policies, firewall settings, antivirus software, and data encryption. Conduct routine backups and ensure proper storage, recovery, and protection of sensitive patient and client information. Monitor systems for security breaches, vulnerabilities, and unauthorized access. Equipment Management Maintain inventory of all IT assets and ensure timely upgrades or replacements. Coordinate repairs or vendor support for specialized dental equipment and technology. Support the setup and maintenance of 3D printers, milling machines, scanners, and related systems. IT Support & Troubleshooting Serve as the primary point of contact for all technical issues, providing timely resolution. Document processes, updates, troubleshooting steps, and system changes. Train new hires on equipment, systems access, and IT protocols.

Primary Purpose PRIMARY PURPOSE This position is responsible for installing and maintaining computer hardware and software; maintaining and installing local area network systems; and providing technical assistance and guidance to end users. JOB DESCRIPTION Installs, configures, tests, and maintains hardware and software including workstations, printers and other computer-related devices, and new and upgraded software. Develop scripts to distribute images and installation packages. Create, test, manage, troubleshoot and maintain operating system images for all platforms in production. Troubleshoots and resolves technical problems providing technical maintenance and repair support to end users. Manage out-of-warranty hardware repairs including recommendations of parts to be ordered. Directs more complex problems to higher level technical personnel and/or arranges for equipment service for major repairs. Maintains network systems and servers; installs and configures network software and interfaces at workstation level; maintains network security; configures software, user accounts, and web pages for District departments and personnel. Manages the phone system and main circuit; communicates with staff on phone requests and issues. Configures and test video conference equipment with Service Provider; schedules video conference for the District and for all other community colleges. Runs and monitors the daily production schedule and operates Enterprise Server Systems. Assists with Server installations and setups. Processes work requests and prioritizes tasks maintaining records of completed tasks. Create, test, manage, troubleshoot and maintain documentation including: checklists for image creation, driver versions per image, image updates in progress and required. Researches and determines appropriate need for workstation hardware, software, printer and copier; provides recommendations on the purchase of hardware, software and peripherals and maintains contact with technology vendors. Assures compliance with technical standards and software copyright laws; assures adherence to safety codes and regulations applicable to working with high voltage. Prepares and maintains a variety of records, logs and reports concerning work procedures, materials, parts, inventory and the repair and maintenance of equipment and software. Evaluate equipment to determine whether to repair in-house, send out, or surplus. Communicates with other departments and staff to determine their technology needs and provides solutions. Train team members in technical areas to improve skills. Develop, conduct and provide technical training and assistance for technical staff and end users; writes and updates technical and user documentation. Learns and applies emerging technologies and advances as necessary to perform duties in an efficient, organized, and timely manner. Deliver, assemble and install instructional media equipment; assure that multimedia systems are properly installed and functioning correctly. Performs a variety of skilled and technical duties related to the troubleshooting, repair and adjustment of multimedia systems and other computer equipment. Participate in District/College efforts to increase the diversity of faculty and staff and to address student achievement gaps; active assistance in the creation of a welcoming and inclusive work and educational environment; attend and participate in diversity, equity and inclusion trainings and events. Performs related duties as assigned. Essential Functions ESSENTIAL FUNCTIONS Examples of essential functions are interpreted as being descriptive and not restrictive in nature. Desirable Qualifications DESIRABLE QUALIFICATIONS Experience installing, configuring, and maintaining Windows and mac OS systems, mobile devices, and peripherals. Knowledge of networked environments, including LAN / WAN , basic security, and workstation-level configuration. Familiarity with video conferencing systems, multimedia equipment, and phone systems management. Ability to troubleshoot and repair hardware and software issues, including out-of-warranty equipment. Experience creating and maintaining system images, drivers, and documentation. Skill in using IT ticketing systems, managing work requests, and maintaining detailed logs and records. Experience providing technical training and support to staff and end users. Ability to research, evaluate, and recommend hardware, software, and technology solutions. Demonstrated commitment to diversity, equity, and inclusion, fostering an inclusive and welcoming environment. Strong communication skills. Problem-solving and organizational skills, with the ability to meet deadlines and prioritize tasks. Willingness to learn and apply emerging technologies to improve efficiency and support operations. The ability to address the needs of diverse student and/or employee populations. Prior experience in approaching work and interactions with colleagues and/or students in an equity minded manner. Ability to provide an inclusive and welcoming work/educational environment. Minimum Qualifications MINIMUM QUALIFICATIONS Two (2) years of college coursework in Computer Electronics, computer Sciences or a related field. Minimum of four (4) years' experience installing and maintaining hardware and software in a network environment. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must be able to demonstrate how their experience with these factors relates to successfully achieving the goals of the position. Work Schedule Monday - Friday, 8:00 am - 5:00 pm (Schedule and shift are subject to change in accordance with department needs.)

Mariners Church is a biblically-centered, non-denominational church located in Southern California focused on inspiring people to follow Jesus and fearlessly change the world. Mariners is listed as one of the top 20 largest churches in America by Outreach Magazine. We are a community of ordinary people from all walks of life courageously trusting God to do the extraordinary. Simply put, we trust God to do what we can't-heal, transform, renew, forgive, provide and sustain. Through the redemption story of each believer, God is glorified, lives are changed and communities are impacted in a significant way. Come and be part of a new season of growth as Mariners Church responds to God's call in launching new congregations. Job Description Monitor and respond quickly to incoming requests related to IT issues Maintain computer systems and act as support if any system goes down. Responsible for PC's, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc). Maintain user PCs, including upgrades and configuration as needed. Assist with onboarding of new users. Keep inventory of all equipment, software, and license users. Qualifications 3-5 years of system admin and/or helpdesk experience Working knowledge of computer systems, PC repair, and network management Resourcefulness and quick-thinking nature to troubleshoot new and critical technical issues as they arise. Ability to deploy, configure, and support operating systems on desktop and mobile Understanding and appreciation for information security within systems and user devices. Strong drive to provide excellent customer service and experience, with an awareness of prioritization of tasks, stakeholders, budget, and time. Additional Information All Mariners Church Staff: Love Jesus and call themselves Christians. Embrace a high biblical standard of personal conduct and lifestyle. Agree to and adhere to the church's statement of faith and leadership commitment. Attend Mariners Church. We believe the total combination of your pay, benefits, and opportunities aligned with your calling will ensure that you and your family are provided for. The following items are just a sample of the things we offer for full-time employment: Health insurance (medical, dental and vision) 403b Retirement Saving Plan Paid vacation Paid time off to serve Discounts at the Mariners Cafe and Bookstore Tuition discount for Mariners Church Preschool Opportunity to attend ministry events and conferences Working alongside a community of supportive, like-minded believers

How You'll Contribute: We are seeking a skilled and reliable AV Production Support Technician to provide technical support for internal corporate events, including town halls, executive meetings, webinars, and hybrid events. The ideal candidate will have hands-on experience with AV systems, live event production, and troubleshooting in a fast-paced corporate environment. This position provides technical and operational support of audio-visual equipment and systems located within the following types of environments: Business/corporate offices, single and divisible conference rooms, training rooms, collaboration rooms, and open areas (digital signage). This position will also serve as the on-site liaison between the client, Diversified, and the other members of the on-site team. The Support Services Technician will be required to be on site Monday-Friday for eight (8) hours per day. Typical daily schedule will be 8am - 5pm. These hours may be adjusted based on meeting and event needs, including earlier starts, later end times, and overtime will be required. Diversified provides financial support and paid time for continued education leading to industry certifications and employee career development. What You'll Do: The job responsibilities of the Audio-Visual Support Services Technician include the following: Set up, operate, and break down AV equipment for live and hybrid events. Provide technical support for video conferencing platforms (e.g., Zoom, Microsoft Teams, Webex). Operate cameras, switchers, microphones, projectors, and audio mixers. Collaborate with internal stakeholders and external vendors to ensure seamless event execution. Troubleshoot AV issues in real-time during events. Maintain and inventory AV equipment. Support pre-event testing and rehearsals. Exercising advanced technical skill level abilities to perform routine maintenance of advanced AV/technology related systems - including preventive maintenance, troubleshooting and break/fix repair of faulty systems and equipment. Act as the liaison between the on-site team and Diversified Service management. Oversight for planning and implementation of process improvement principles required to maintain AV technologies in critical areas such as training rooms, video walls, meeting rooms, conference rooms, and AV spaces. Support executive level meetings with tasks such as meeting start up, monitoring, and active troubleshooting. Oversee repair and service of all AV equipment while planning and implementing improvements in AV equipment. Act as the technical escalation point for all AV equipment and related issues. Work with the client team in the scheduling of meetings, and preparation of meeting room accommodations for end-users. Daily/weekly room sweep scheduling and execution, with reporting to the client to ensure equipment and customized space functionality is optimized and ready for use. Quarterly preventative maintenance of rooms at the designated client site. Identify defective or failed equipment and take ownership to resolution. Provide support for troubleshooting and maintenance of AV/multi-media systems. Provide problem identification, diagnosis and resolution of problems pertaining to medium to high complexity AV/multi-media systems. Interface with equipment manufacturers, developers, engineers, and project managers on the client's behalf to provide resolutions for highly complex systems. Conduct safe and correct diagnosis of faults - including removal, repair, tests, implementation, and operation of all aspects of audio visual, video conference, display and presentation technologies. Manage the daily activities of configuration and operation of AV/multi-media systems. Participate in and drive continuous improvement activities across AV technologies and collaborate with client to improve/evolve technology solutions. Provide assistance to users in accessing, using, and diagnosing AV/multi-media systems. Track, update, and report on AV ticket issues and support requests - showing progress as reported issues transfer from initial reporting date/time through final resolution date/time. Provide regular reporting of current and historical analytical data to meet measured client metrics. Interface with client executive and "C" level personnel in a highly professional manner. Ensure compliance with client HR and Labor regulations, benefits, PTO, safety rules, etc. Collaborate with local Service management concerning actions, including but not limited to end-user provided training. Communicate effectively with clients to ensure that all technical issues are resolved promptly and satisfactorily. Participate, as needed, in Client escalations/analysis requests. Follow all safety procedures and always adhere to the customer's security and confidentiality policies. Communicate effectively with the client and Diversified remote team to inform the ticket resolution progress. Required to attend client team AV meetings regularly, and collaborate effectively with their internal AV engineering team Ability to find creative in the moment solutions to break fix problems, so meetings can continue to operate while searching for a long term solution What You'll Bring: Education & Certifications: HS Diploma/ GED Required Skills/Qualifications: 5+ years of experience in AV production and enterprise level AV support CTS certification from AVIXA and/or manufacturer certifications (QSC, Cisco, Clear One, Crestron, Extron, etc.) Proficiency with AV hardware (e.g., PTZ cameras, audio mixers, video switchers). Experience with video conferencing platforms and streaming tools. Familiarity with corporate environments and executive-level support. Excellent communication and customer service skills. Experience with hybrid event platforms and webinar production. Knowledge of AV over IP systems and digital signage. Competencies in AutoCAD / Visio adequate to read drawings for rack layout & cabling Experience conducting site surveys; constructing racks; pulling cable; installing projectors & sub-mounts; crimping / punch-down connections Competencies in Video Conferencing products (Cisco preference) Competencies in QSC control systems (trouble shooting, basic communication concepts and protocols) Competencies in Crestron and Extron control systems (trouble shooting, basic communication concepts and protocols) Basic wiring skills Experience testing and troubleshooting complex AV systems, as well as strong knowledge of proper equipment rack wiring standards and event best practices Experience with major industry manufacturers including QSC, Crestron, Extron, Cisco, Microsoft, Biamp, Shure, and/or Poly Experience with Advanced AV Signal Flow Diagramming and Advanced Troubleshooting Knowledge of signal flow for: audio, video, control systems, lighting, networking, access control, phone systems, and camera systems General proficiency with computers and specialized software applications specific to the AV industry (i.e. Crestron; the use of programs such as MS Excel, Outlook, Project, Word) Must present well as client facing and working with high level executives within high pressure meeting situations Proactive personality when it comes to finding issues, staying busy, and supporting the onsite clients If taking public transit, you will still be responsible for arriving at work at your designated start time. Ensure you have reliable backup transportation if necessary. Must be able to stand, kneel and/or crouch for long periods of time Must be able to work in high places, as well as small, cramped places Must be able to work in hot humid places, as well as cold places Must be able to properly use hand/power tools, ladders, and subsequent safety equipment Must be able to lift/maneuver up to 75 lbs, use hand tools, ladder, and have the physical ability to frequently: bend, kneel, stand, and walk for extended periods of time Must pass a background screen and drug test.

Job DescriptionSalary: $25-$50 We are seeking a skilled IT Specialist to support our surgical center's technology needs. This role focuses on maintaining and optimizing communication tools, hardware, and IT infrastructure to ensure smooth operations. The ideal candidate will have experience with troubleshooting hardware and software issues, managing IT systems, and supporting staff with technology-related concerns. Key Responsibilities: Maintain and troubleshoot communication tools (VoIP systems, messaging apps, teleconferencing software, etc.). Support and manage IT hardware, including computers, printers, network equipment, and other medical-related technology. Ensure the security and efficiency of IT infrastructure, including data backup and cybersecurity protocols. Provide technical support to staff, resolving issues related to software, hardware, and network connectivity. Assist with setting up and managing user accounts, access controls, and system permissions. Monitor and update system software and hardware as needed. Work with vendors and service providers for IT support and equipment maintenance. Document IT procedures and provide training to staff on technology best practices. Qualifications: Associates or Bachelors degree in IT, Computer Science, or a related field (preferred but not required). 2+ years of experience in IT support, preferably in a healthcare setting. Familiarity with communication tools such as VoIP, teleconferencing, and messaging applications. Strong knowledge of hardware troubleshooting (computers, printers, networking devices, etc.). Understanding of cybersecurity principles and data protection in healthcare environments. Excellent problem-solving skills and ability to work independently. Strong communication skills with the ability to explain technical issues to non-technical staff. Preferred Qualifications: Experience with healthcare IT systems or EMR software. Knowledge of HIPAA compliance and data security best practices. IT certifications (CompTIA A+, Network+, CCNA, etc.) are a plus. Benefits: Flexible work environment (remote/hybrid options may be available). Healthcare benefits (if applicable). Professional development opportunities. If youre an IT professional looking to make an impact in the healthcare industry, we encourage you to apply!

The IT Specialist is responsible for providing technical support, system administration, and infrastructure maintenance in a GMP-compliant pharmaceutical CDMO environment. This role ensures the secure, reliable, and compliant operation of all IT systems, networks, and applications that support manufacturing, laboratory, and business operations. The IT Specialist will collaborate closely with Quality Assurance, Production, and R&D to ensure all IT solutions meet both operational needs and regulatory requirements. Key Responsibilities 1. Technical Support & Troubleshooting Provide timely end-user support for hardware, software, and network issues. Diagnose, troubleshoot, and resolve incidents via phone, email, remote tools, and in person. Escalate complex issues to senior IT staff or vendors as necessary. 2. System Administration Install, configure, and maintain workstations, servers, printers, and mobile devices. Administer Active Directory, email systems, user accounts, and permissions. Manage and maintain data backup, disaster recovery, and storage solutions. 3. GMP & Regulatory Compliance Ensure all IT systems and processes comply with GMP, FDA, and other applicable regulatory guidelines. Support Computer System Validation (CSV) activities, including documentation, change control, and periodic reviews. Maintain detailed records of system configurations, updates, and incidents in compliance with audit requirements. 4. Network & Security Monitor and maintain LAN/WAN, wireless networks, and internet connectivity. Apply security updates, patches, and antivirus protection. Assist in implementing cybersecurity best practices and incident response procedures. 5. Collaboration & Projects Partner with cross-functional teams to support IT requirements for manufacturing, laboratory, and administrative operations. Assist in planning and executing IT infrastructure upgrades, migrations, and implementations. Provide technical input during audits, inspections, and customer visits as needed. Qualifications Education & Experience: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred. 2+ years of experience in IT support or system administration, preferably in a pharmaceutical, biotech, or GMP-regulated environment. Skills & Competencies: Significant GMP experience Strong knowledge of Windows operating systems, Microsoft 365, and networking fundamentals. Experience with Active Directory, file permissions, and group policies. Familiarity with ERP, LIMS, MES, or other laboratory/manufacturing systems (preferred). Understanding of GMP, 21 CFR Part 11, and data integrity requirements (preferred). Excellent troubleshooting, communication, and customer service skills. Ability to handle multiple priorities in a fast-paced, regulated environment. Preferred Certifications: CompTIA A+ (IT support fundamentals) CompTIA Network+ (networking basics) HDI Support Center Analyst (HDI-SCA) or HDI Desktop Support Technician (HDI-DST) Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (IT service management best practices) Physical Requirements Ability to lift up to 25 lbs. for equipment installation. Ability to sit or stand for extended periods. Occasional after-hours or weekend work to support system maintenance or project deadlines. Work Environment Office and manufacturing/laboratory settings with exposure to cleanroom environments. Strict adherence to company safety, security, and GMP policies is required.