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Technical Support Specialist
TEC Specialty Products
Information technology professional job in Aurora, IL
We are looking for a Technical Support Specialist to serve as a key technical resource for our customers and external partners. In this role, you will provide expert guidance on flooring systems and flooring adhesive products and act as a primary technical contact for installers, distributors, architects, specifiers, and internal teams. You will deliver accurate, timely, and professional technical support while upholding the company's quality, safety, and brand standards.
What You'll Do
Respond to technical inquiries related to flooring adhesives, installation systems, and associated products.
Troubleshoot product and installation issues using structured problem-solving and diagnostic techniques.
Document customer interactions and manage cases within the case management system.
Resolve technical issues efficiently and escalate complex cases to Area Technical Managers, Quality, R&D, or EHS as needed.
Collect and manage customer claims, coordinating corrective actions such as replacements, credits, or refunds.
Support quality events or recalls through customer communication and established procedures.
Maintain strong technical knowledge of current and legacy products, application methods, warranties, and industry standards.
Collaborate with Sales, Quality, Manufacturing, and R&D teams to support customer satisfaction and continuous improvement.
Ensure compliance with Environmental, Health, and Safety (EHS) requirements and company policies.
Provide backup support to the Technical Support team during peak periods.
What We're Looking For
Experience in technical support, flooring, construction materials, or a related industry preferred
Strong problem-solving, communication, and documentation skills
Ability to explain technical information clearly to diverse audiences
Customer-focused mindset with attention to detail
$40k-68k yearly est. 3d ago
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Senior Manager, Technology Change Risk Oversight
Capital One 4.7
Information technology professional job in Deerfield, IL
Capital One is one of the fastest growing organizations in the world today, powered by our passion for our customers. We are serious about technology, we dream big, and we execute: Capital One moved our entire enterprise to the public cloud over the course of five years. Just as we prioritize driving innovation through technology, we equally prioritize cybersecurity, reliability, and managing technology risk.
Technology Risk Management (TRM) is a small organization that packs a big punch. The ~100 professionals in TRM are trusted experts who oversee ~14,000 developers at Capital One. We raise the bar for excellence in cybersecurity, reliability, and tech risk. We shape strategy and decisions, challenge activities to ensure they meet our standards, and perform independent tests of our security and technology risk.
Our business leaders must make technology decisions constantly. TRM makes sure they have the tech risk information they need to make good decisions. Associates within TRM are highly-skilled information security, cybersecurity, site reliability engineering, technology, and risk management professionals. They have a wealth of experience and a demonstrated ability to add value with their advice and to deliver high-impact results.
As the Senior Manager, Technology Change Risk Oversightyou will play a key role in the review, risk identification, risk assessment, reporting, and effective challenge of technology processes, controls, and capabilities, including but not limited to material and high risk technology changes. You will provide subject matter expertise, oversight, and effective challenge of key Technology areas such as cloud services, enterprise architecture, cloud migrations, and overall technology deployments. As part of the second line of defense, this position will also collaborate closely with associates in first line Cyber, Technology, the Lines of Business, as well as other second line of defense risk management offices to perform and support evaluations of the effectiveness of the firm's controls infrastructure and offer independent advice and recommendations regarding ways to further mature the firm's cyber risk management capabilities.
Finally, as a member of a growing organization, you will have the opportunity to shape and further refine your portfolio commensurate with the priorities of the organization and the company. The demands and high-visibility nature of this position requires an expert with a proven ability to work independently in a fast-paced environment and who can begin contributing immediately.
Essential Functions (Responsibilities):
Provide technical leadership in assessing the practices of designing, developing, testing and implementing cloud native solutions to crucial business problems through thoughtful use of industry best practices and Capital One policy.
Evaluate proposed and approved cloud technical solutions for automation, resiliency, performance, scalability, and security including appropriate tradeoffs, risks and opportunities
Evaluate/assess complex technological and business environment migrations to the cloud and integrated end-to-end solution options
Build and maintain relationships with technical leaders, business owners, engineers and other stakeholders to understand and evaluate implementation plans, business priorities and technical solutions to ensure risk are well communicated and understood by the key stakeholders
Keep up-to-date on cutting edge technology, standards, protocols and tools in areas relevant to the rapidly changing environment at Capital One, specifically cloud native architecture, serverless, and emerging AWS services
Demonstrate strong analytical, problem-solving, and decision-making skills
Communicate and drive highly complex technology solutions to broad audiences including executives, business leaders, product managers, legal experts, security specialists and software engineers
Define, structure and plan work independently
Perform independent risk assessment of our cloud environment focusing on architecture, engineering, networking, governance.
Provide expertise and advice regarding the effectiveness of device configurations, IT architecture, or IT engineering solutions
Consult with risk owners on the design and implementation or adjustment of mitigating controls associated with emerging technologies
Draft and publish independent reports for risk owners, senior management, and other stakeholders regarding risks associated with new or emerging technologies
Basic Qualifications:
Bachelor's Degree or military experience
At least 6 years of experience managing, consulting, auditing, or working in the fields of information security or informationtechnology
At least 3 years experience with Public Cloud implementations
Preferred Qualifications:
Master's Degree in Computer Science or in an Engineering discipline
Professional certification (AWS Certified Solutions Architect, AWS Certified Security Speciality, AWS SysOps Administrator, or Certified Information Systems Security Professional (CISSP))
Experience with Information Security at the policy, architecture or implementation level
Ability to communicate clearly and to interact effectively at all levels of the organization, and to influence as warranted and appropriate to drive to consensus
Experience with identifying and communicating key risks related to cloud native implementations and architectures
Experience drafting reports or analytic assessments for senior management
Experience with analysis of emerging threats and reports that describe the implications of threat(s) and opportunities to executives or senior decision-makers
Passion and expertise in cybersecurity and technology risk, with an ability to be confident, respectful, and articulate when registering dissenting or unpopular opinions
Ability to manage multiple high-visibility and high-impact projects while maintaining superior results
Execution oriented and a self-motivator
Experience with threat modeling frameworks (STRIDE, OWASP Top 10, MITRE ATT&CK)
Familiarity with controls and control frameworks ( NIST Cybersecurity Framework, NIST 800-53, CIS Top 20, ISO, COBIT.)
Ability to work independently and in a team, taking a lead role on projects when necessary
Prior experience working in financial services or other highly-regulated sectors
Experience working in a hybrid IT environment that includes both traditional on-premises data centers and public cloud infrastructure (e.g., AWS, Azure, Google Cloud)
Experience with OpenStack
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is Hybrid, with associates expected to consistently spend three days per week in the office.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $229,900 - $262,400 for Sr Manager, Cyber TechnicalRichmond, VA: $209,000 - $238,500 for Sr Manager, Cyber TechnicalNew York, NY: $250,800 - $286,200 for Sr Manager, Cyber TechnicalRiverwoods, IL: $209,000 - $238,500 for Sr Manager, Cyber Technical
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$250.8k-286.2k yearly 1d ago
ServiceNow - IT Service Management (ITSM) - Senior - Tech Consulting - Open Location
Ernst & Young Oman 4.7
Information technology professional job in Chicago, IL
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
ServiceNow Senior Consultant - IT Service Management (ITSM)
In the digital economy, it takes more than good ideas and strong leadership to thrive. Upgrading outdated processes, systems and information is vital - but can be a risky investment in such a rapidly changing environment. That's why some of the most prestigious businesses worldwide look to us for authoritative, agile, and efficient solutions for business decision-making. As a ServiceNow Senior Consultant you'll play a leading role in that mission, providing the competitive edge our clients need to overcome some of the biggest creative and technical challenges around.
The opportunity
You'll lead ServiceNow Transformation teams in a rapidly growing area of the business. It's a client visible role, in which you'll have opportunities to showcase your ability to not only motivate and develop your team but also establish and maintain new client relationships. You will have an opportunity to grow your consulting and team leadership skills, as well build relationships and obtain experiences that will define your career.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Skills and attributes for success
Here, you'll serve a wide portfolio of clients - each with their own backgrounds, strengths, and ambitions, so no two days will be the same. That could mean working to improve our customers' ITSM processes (e.g., Incident Management, Problem Management, Change Management, Service Catalog, Knowledge Management) or evaluating how AI can streamline delivery. Wherever you find yourself, you'll be making a visible impact on projects that cross borders and challenge conventional wisdom to encourage transformation.
Act as a workstream lead across all aspects of a ServiceNow ITSM project and solution delivery including but not limited to design, configuration/development, testing and deployment phases
Ability to manage and mentor a multi-disciplinary team of 3-5 resources including offshore resources (e.g., consultants, developers, and testers)
Provide guidance and industry leading practice expertise for ServiceNow ITSM process implementations, including how specific business objectives can be met through process and technology transformation
Ability to analyze a company's people, process, and technology capabilities, provide leading practice recommendations and contribute insights to strategic roadmaps
Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes
Ability to lead client process and design sessions and facilitate requirements workshops with functional and/or business process area subject matter resources
Experience in waterfall and agile delivery models - including supporting management activities such as planning, status reporting, budgets and risk and issue logs
Ability to create high quality deliverables and project artifacts
To qualify for the role, you must have
A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline
Typically, no less than 2 - 4 years relevant ServiceNow ITSM project experience
ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD)
Minimum of 1 of the following ServiceNow certifications:
ServiceNow Certified Implementation Specialist - ITSM
3+ years of Big 4 or equivalent consulting experience
Excellent soft skills - communication (written/verbal), adaptability, problem solving, teamwork, relationship building, dependability, and organization
Experience leading teams and supervising others
A driver's license valid in the U.S.
Ability to travel to meet client needs
Ideally, you'll also have
ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA)
Performance analytics and reporting experience - certifications are a plus
ServiceNow Certified Implementation Specialist - Data Foundations or HAM or SAM
Experience in ServiceNow's AI solutions (e.g., Now Assist, Agentic, AI Control Tower)
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at **************************.
#J-18808-Ljbffr
$122.9k-213.4k yearly 4d ago
Lead Enterprise IT Business Consultant: PBM & KPI Focus
Highbrow LLC 3.8
Information technology professional job in Chicago, IL
A leading consulting firm in Chicago is looking for a Lead Business Consultant to analyze large enterprise IT systems and identify gaps. This role requires strong knowledge of Pharmacy Business Management processes, defining metrics like KPIs and SLAs, and leading workshops to document findings. The ideal candidate should have a proven record in visualizing business workflows and collaborating with technical teams. Competitive salary and benefits offered.
#J-18808-Ljbffr
Information technology professional job in Warrenville, IL
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The Thurmont Plant was opened in 1950. We are one of the biggest employers in the area with opportunities in various printing jobs and various working shifts. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
Job Description
The Technical Service Specialist provides on-site and remote support for both RRD production operations and clients within the Packaging Platform. This role ensures optimal performance of production equipment, assists in troubleshooting production issues at both the client and RRD locations, and supports clients in achieving high-quality output and efficiency.
Responsibilities:
Collaborate with R&D and sales teams to support new product introductions and resolve client concerns
Travel to client (or potential client) locations to investigate performance issues, isolate defective material, provide recommended corrective resolution and complete required documentation regarding the issue
Advise clients and key stakeholders on improved methods (equipment set up and support, troubleshooting equipment trials, etc...)
Conduct product trials and product testing to evaluate materials and ensure compatibility with production specifications for both RRD and the client
Coordinate travel to existing and potential accounts to conduct machine audits and collect performance information prior to the shipments of trial rolls. Ensure the distribution of the collected information to the appropriate Technical Department personnel
Troubleshoot existing problems involving designs, materials, and processes and provide creative cost-effective solutions
Maintain detailed records of service calls, technical reports, and customer communications
Collaborate with client Technical Project Managers on analyzing vendor designs for manufacturing proposals and proactively mitigating potential manufacturing risk from design submissions
Interacts with customers, suppliers, vendors, and division personnel regarding quality and production issues
Assists in the development of procedures and techniques for reducing process variation
Assists manufacturing personnel in establishing standards of quality to be used and certifying that established company and industry standards have been met
Identify cost-saving opportunities related to materials, design, labor, and efficiency
Qualifications
4 Year / Bachelors Degree in Mechanical Engineering, Industrial Engineering, or Related field.
5+ years hands-on experience in a technical support role within the folding carton or packaging industry
Mechanical skills/experience setting up equipment, running troubleshooting trials
Advanced training or experience in cGMPs, and ISO
Ability to understand and interpret federal regulations and company operating procedures as they apply to printing regulated product and quality issue
Experience operating packaging equipment is preferred
Must be able to prioritize and multi-task with minimal supervision
Knowledge of PC systems and Microsoft Office Suite (Word, Excel) required
Excellent written and verbal communication skills
Additional Information
RRD's current salary range for this role is $77,900 to $124,600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
#RRDCORP
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is an Equal Opportunity Employer, including disability/veterans
$34k-64k yearly est. 1d ago
Information Technology Manager
Berkot's Super Foods 4.0
Information technology professional job in Joliet, IL
Berkot's Super Foods is seeking an InformationTechnology (IT) Manager at our corporate location. The candidate will be responsible for leading and supporting the technology infrastructure, systems, and services that drive store operations across the grocery chain. This role oversees IT staff, manages daily operations, ensures system reliability, and partners with business leaders to implement technology solutions that enhance productivity, customer experience, and overall operational efficiency.
Responsibilities
Oversee the daily operation and maintenance of store-level and corporate IT systems, including POS, network infrastructure, handheld devices, back-office systems, and security solutions.
Ensure system availability, reliability, and performance across all store locations.
Oversee help desk operations and provide escalation support for complex issues.
Manage servers, networks, hardware, software, and cloud-based systems to ensure stability and security.
Coordinate installation, configuration, upgrades, and maintenance of critical systems.
Monitor system performance, troubleshoot failures, and implement proactive solutions.
Ensure compliance with cybersecurity policies, PCI requirements, data protection regulations, and internal security practices.
Collaborate with cross-functional teams to identify business needs and translate them into scalable technology solutions.
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, or related field strongly preferred.
5+ years of IT experience, with at least 2 years in a supervisory or management role preferred.
Retail or grocery industry experience strongly preferred, especially with POS or store operations systems.
Working knowledge of security, incident reporting software, and basic retail systems.
Proven leadership and project management abilities.
Excellent problem-solving, communication, and organizational skills.
Ability to manage multiple priorities in a fast-paced environment.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$95k-139k yearly est. 23h ago
IT System Administrator - Onsite at DC - 2nd Shift - Joliet, IL
Harbor Freight Tools 4.4
Information technology professional job in Joliet, IL
The IT Systems Administrator may be required to perform duties that include elevated privileges. As a trusted custodian to the Company's sensitive information and/or systems you will be expected to maintain professional conduct and protect the confidentiality of any information to which you may have access. You will be expected to commit yourself to the highest standards of moral and business ethics.
Essential Duties and Responsibilities
Support a 2 million square foot warehouse environment
Configure/Troubleshoot desktop issues and applications
Assist staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment, thin clients, and software within established standards and guidelines
Configure/Troubleshoot handheld scanners, Access Points, and warehouse networking
Cable/Replace any failed hardware for warehouse wireless support mounted at 30 feet and higher utilizing a scissor lift or fork lift
Provide a point of escalation and support to the Technical Infrastructure Group
Participate in weekend, night, and alternate shift maintenance activities, as required
Perform general system administration duties in a Windows Active Directory environment
Support, maintain and administer third party applications
Produce appropriate documentation for application deployment, configuration, and related processes
Participate in disaster recovery planning, testing and response
Perform routine preventative maintenance on all hardware on a routine and scheduled basis
Perform network troubleshooting to isolate and diagnose common network problems
Non-Essential Duties and Responsibilities
Enforce change management and compliance processes
Work as a technical resource on assigned projects
Independent analysis, communication, and problem solving
Position is expansive and additional responsibilities can be added
Additional duties as assigned by manager
Job Qualifications - Education and Experience
Excellent customer service and telephone skills, and experience in a professional service environment, with responsibility for supporting multiple applications and network environments
College degree preferred but not required.
Minimum of 3 years working experience in a warehouse environment preferred
Must have a minimum of 3 years working experience and intimate proficiency with Microsoft Technologies, IBM AIX and UNIX
Must have a minimum of 3 years working experience with Active Directory administration and troubleshooting
Must have experience supporting mobile email devices such as Blackberry, iPhone (and other, similar technologies)
Sound working knowledge of Internet/Intranet technologies including security features Sound working knowledge of network infrastructure and operations, including switching, routing, Ethernet, TCP/IP
Working knowledge of remote access technology such as VPN or VM View
Proficient and familiar with MS Office Professional Suite including the ability to fluently use Microsoft Word, Excel and PowerPoint
Must have Good verbal and written communications skills
Self-motivated and directed
Must have very strong problem solving skills
Physical Requirements
General office environment requiring ability to:
stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift up to 15 lbs.
Safety
The candidate must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others.
Supervisory Responsibility
None
$54k-68k yearly est. 1d ago
Operations Support Associate - New Graduates Welcome
Pasona N A, Inc. 3.8
Information technology professional job in Itasca, IL
Salary: $28-$32/hour (Depending on Experience)
Industry: Manufacturing/Trading (Client company industry)
Required Qualifications:
Associate degree in business, operations, logistics, or related field.
Minimum 2 years of experience in an operations or customer solutions environment.
Proficiency with SAP, Ringi, SharePoint, Overdrive, Mezzanine, and related internal systems.
Intermediate-level Microsoft Excel skills including Pivot Table and VLOOKUPs.
Ability to sit for extended periods, use office equipment, and occasionally lift 10-15 lbs.
Local travel may be required; infrequent overnight travel possible.
Responsibilities:
Process SAP entries including customer orders, sales transactions, purchase orders, warehouse releases, returns, subcontract entries, stock transfers, and value write-offs.
Manage documentation and month-end/annual closings, including reconciliation, warehouse charges, courier charges, inventory discrepancy research, and support disposal processes.
Collect and organize inbound/outbound warehouse documentation and upload into DocuWare.
Coordinate with Trade Compliance to ensure proper Incoterms, export filing, customs clearance, and required declarations.
Support sales team with logistics quotes, shipment coordination, inventory reports, supplier forecasts, and analysis reports.
Respond to inquiries and maintain strong communication across departments to resolve issues rapidly and effectively.
Escalate issues when needed and ensure all stakeholders remain informed.
Promote a positive workplace environment and adhere to all company rules and policies.
This job description is a summary and may not list all duties and responsibilities.
$28-32 hourly 1d ago
Logistics Claims Support Lead
Connect Search, LLC 4.1
Information technology professional job in Wood Dale, IL
Our client is a growing logistics and transportation services firm providing end-to-end supply chain solutions across domestic and international markets. The organization is known for operational excellence, customer responsiveness, and a strong focus on risk management and claims resolution.
The Lead - Logistics, Claims & Subrogation Support is responsible for overseeing the end-to-end claims lifecycle related to cargo loss, damage, delays, and liability exposures. This individual will act as the primary point of contact for internal operations, customers, carriers, insurers, and legal partners, while also providing leadership, process improvement, and oversight to ensure timely recovery through subrogation and dispute resolution.
This role requires a strong understanding of logistics operations, transportation law, insurance claims, and subrogation practices, with the ability to lead complex cases and support continuous improvement initiatives.
Claims & Subrogation Leadership
Lead the intake, investigation, documentation, and resolution of cargo, freight, and liability claims
Manage subrogation efforts against carriers, third parties, and insurers to maximize recovery
Evaluate claim validity, exposure, and settlement strategy in alignment with contracts and regulatory requirements
Serve as escalation point for complex, high-value, or disputed claims
Partner closely with operations, customer service, legal, and risk management teams
Coordinate with insurance carriers, adjusters, brokers, and external counsel
Communicate claim status, trends, and outcomes to internal stakeholders and customers
Ensure compliance with transportation regulations (e.g., Carmack Amendment, international shipping conventions, carrier contracts)
Maintain accurate documentation and case management records
Identify recurring issues and recommend process improvements to reduce future claims
Support audits, reporting, and risk mitigation initiatives
Provide guidance, training, and informal leadership to claims and logistics support staff
Develop best practices, standard operating procedures, and escalation frameworks
Assist management with performance metrics, KPIs, and claims trend analysis
Qualifications
Required
Minimum 3+ years of experience in logistics, transportation claims, insurance claims, or subrogation
Strong working knowledge of freight claims, cargo loss/damage, and liability recovery
Experience working with carriers, insurers, and third-party adjusters
Ability to interpret contracts, bills of lading, and transportation regulations
Strong analytical, organizational, and negotiation skills
Preferred
Experience in a 3PL, freight forwarder, carrier, or logistics service provider
Familiarity with domestic and/or international shipping regulations
Prior experience leading or mentoring junior staff
Bachelor's degree in Business, Supply Chain, Risk Management, or related field
$29k-49k yearly est. 2d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in Waukegan, IL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$70k-96k yearly est. 19d ago
Team Support Technician - Entry Level
Alsip Minimill, LLC
Information technology professional job in Alsip, IL
Job Description
Alsip MiniMill was formed in 2015 when Corrugated Supplies Company purchased the idle lightweight coated paper mill in Alsip, Illinois. MiniMill Technologies, Inc. took the lead on the engineering, procurement, and construction in order to convert and restart the facility to produce 100% recycled Corrugating Medium. In addition to its profound impact on the local economy, Alsip MiniMill consumes over 250,000 tons per year of old corrugated containers and clippings, helping to keep these resources out of our landfills. With 9 locations across the United States, Corrugated Supplies Company is home to the most advanced fleet of corrugators.
As an AMM employee you are eligible for:
Competitive hourly rate starting at $28.02/hour.
Benefits:
COMPANY PAID:
Vacation time
Medical and Dental
Vision Reimbursement
Life / ADD, STD/LTD Insurance
401K Profit Sharing with employer match
Flexible Spending Account
Employee Assistance Program (EAP)
Tuition Reimbursement for eligible employees and dependent children
Job Overview
We are searching for Entry Level Team Support Technicians ($28.02/hour) seeking a career as a talented Professional Paper Developer. Ideal candidates will be goal-oriented & results-driven with the ambition to learn and grow within our organization. We are seeking candidates that are curious about how and why things work - but then become a natural troubleshooter when things don't work. The ideal Team Support Technician will have the ability to identify opportunities for continuous improvement with respect to Safety/Housekeeping, Quality, Cost, Production, and the overall team. In addition, ideal candidates must be excellent team players, take initiative to pitch in to help, listen to others, posses exceptional communication skills, and have the ability to handle conflict well. High tolerance for industrial environment (hot/cold temperatures; water and paper stock; noise; dust) is a must, in addition to the ability to perform well on a 12-hour rotating DuPont shift.
Starting Wage: $28.02/hour
Union Environment
Ability to work 12 hour rotating shift (DuPont 12)
AMM is 100% NON-SMOKING facility
Primary Responsibilities:
Work safely at all times. Wear personal protective equipment appropriate to mill environment (safety glasses; ear protection; leather, ankle high, steel/composite toe shoes; gloves, hard hat, face shield, sleeves, high-vis vest, etc., as necessary). Comply with all safety policies and procedures and maintain high standards for personal, team, and Mill Safety
Maintain clean and organized work areas and equipment. Perform housekeeping (wiping down surfaces; sweeping; hosing down; removing trash, debris, and clutter) to keep area and mill clean and safe
Identify, report, and correct safety hazards, unsafe practices, with the support of leadership / Safety Committee as necessary
Ensure product Quality, Cost, and Production goals are met. Participate in training as assigned
Conduct thorough shift relief, including updating all required reports and communication to incoming relief
Participate in daily Focus Five meetings and periodic Home Station Group meetings to ensure Safety/Housekeeping, Quality, Cost, and Production goals are met. May participate in Safety Committee or other AMM meetings as requested
Respond to emergent needs on machine floor or other areas of the mill, to assist with sheet breaks, stock spills, and other issues, including troubleshooting and cleanup, to minimize safety hazards, loss of quality, production, and downtime
Support shutdowns and other regular mill maintenance
This is a non-exhaustive list. Other duties and responsibilities as assigned.
Minimum Required Education/Experience/Qualifications:
High School Diploma/GED
Valid State Driver's license
Pass all required Operator Qualifications/Certifications
Ability and willingness to work 12-hour rotating shift (DuPont 12)
Heavy Industrial Experience
Must be able to read, write, fluently speak and understand the English language or language native to geographical location
Preferred Qualifications:
Associates Degree in technical area
Prior successful experience in manufacturing environment
Fork truck certification
Recycled paper mill experience; brown paper experience
Exercise common courtesy and common sense at all times
Mutual respect and assistance
Conflict ability resolution
Encouragement with all team members
Willingness to learn/interest in pursuing continuous education
Physical Demands:
On ongoing basis throughout 12-hour shift: operating powered industrial truck for majority of 12-hour shift, including frequent stepping up into/down from cab; walking; climbing stairs/ladders; catwalks; sitting; using standard office equipment (phone; computer screen, keyboard, and mouse); using two-way radio; ability to hear/see and respond to alerts and alarms; 20/20 corrected vision. High tolerance for industrial environment (hot/cold temperatures; water and paper stock; noise; dust); able to perform well on rotating shift. Ability to lift and carry minimum 45 pounds on occasional basis. Use hand tools, perform rigging, and handle shop brooms and materiel, including overhead work as required. Handle/control fire and water hoses with up to 100 pounds of pressure. Able to sustain periods of intense activity/effort.
Working Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work space is not climate controlled and can reach both hot and cold extremes (30 degrees - 110 degrees Fahrenheit)
Frequent exposure to wet and/or humid conditions
Occasionally exposed to high, precarious places; fumes or airborne particles; and vibration
Exposure to a consistently loud work environment
Work schedule:
This position works on the DuPont 12 rotating shift: on a 28-day cycle, the incumbent will work 14 shifts, 7 day shifts and 7 nights shifts. The shifts are allocated as follows: 4 nights, 3 days off; 3 days, 1 day off; 3 nights, 3 days off; 4 days, 7 days off. Two weekends of every four are off. The mill operates 24/7/365, and holidays are worked per the shift rotation. Additional time may be required to fill in open positions, pre shift planning, scheduled maintenance outages, and organizational and training meetings.
Legal Disclaimer:
If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test and alcohol screening medical examination.
This job opportunity describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job.
$28 hourly 12d ago
Information Technology
Vp 3.9
Information technology professional job in Chicago, IL
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$34k-71k yearly est. Auto-Apply 60d+ ago
Information Technology
Level 10 4.1
Information technology professional job in Hoffman Estates, IL
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The InformationTechnology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
$25k-33k yearly est. 60d+ ago
IT Support Specialist Intern (Summer 2026)
Shorr Packaging Corporation 3.3
Information technology professional job in Aurora, IL
Description The IT Support Specialist Intern role provides a hands-on opportunity to gain experience in IT support, collaborate on a cross-functional capstone project, and gain exposure to cybersecurity operations. Working closely with Shorr's Service Desk team with direct collaboration and other IT teams, the IT Support Specialist Intern will play a key role in supporting our business while looking for continuous improvements and collaborating on a capstone project. The IT Support Specialist Intern will also be exposed to Shorr's Cyber Security team and operations taking away best practices and an understanding how Shorr Packaging's data and technology are protected. The intern will walk away from this internship with real-world experience in IT support and cybersecurity, exposure to enterprise IT service management tools like Freshservice, team collaboration and project management skills and mentorship from experience professionals in IT and security. Responsibilities
Provide first-level technical support to end-users via Freshservice ticketing system.
Troubleshoot hardware, software, and network issues across various platforms.
Assist with onboarding/offboarding tasks including account setup and equipment provisioning.
Document solutions and contribute to internal knowledge resources.
Learn how enterprise IT teams manage support operations in a real-world environment.
Shadow the Cybersecurity team to understand threat monitoring, vulnerability management, incident response, and risk management.
Assist with basic tasks such as log reviews, alert responses, or vulnerability scan reviews under supervision.
Work with fellow interns across departments on a strategic capstone project.
Participate in planning, research, and execution phases.
Present findings and outcomes to leadership at the conclusion of the internship.
The targeted compensation for this position is between $18 - $19/hour, depending on skills and experience of the selected candidate. This temporary position is not benefits eligible. This position is in the office five days a week. Requirements
Current Sophomores or Juniors pursuing a degree in InformationTechnology, Computer Science, Cybersecurity, or related field.
Strong communication and problem-solving skills.
Familiarity with Windows, mac OS, and basic networking concepts.
Interest in cybersecurity and IT operations.
Ability to work independently and collaboratively.
Strong problem-solving, analytical, and critical thinking abilities.
Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status
$18-19 hourly Auto-Apply 60d+ ago
IT Systems and Infrastructure Team Lead
Sentinel 3.8
Information technology professional job in Bensenville, IL
Responsibilities
Sentinel is looking for an IT Systems and Infrastructure Team Lead to assist our customer. This is a hands on leadership role for someone who's well-rounded across the technical stack, with deep expertise in disaster recovery, Active Directory, and infrastructure management. This person would supervise and mentor the technical staff and collaborate with leadership to align IT initiatives with business goals. In this role, there is occasional travel to Indiana. This is a contract to hire role reporting onsite to our client location in Bensenville, IL.
Qualifications
8+ years of experience in IT infrastructure or systems management
Experience in disaster recovery planning and execution
Strong proficiency in Active Directory, M365, Virtualization and network hardware (switches, routers and switches)
Experience in HP environments (servers, storage, networking)
The candidate must have a car, as this position requires travel between location and the transportation of equipment
A valid driver's license and proof of vehicle insurance will be required
Legally authorized to work in the US without sponsorship
Must demonstrate a “can-do” attitude
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
We focus on candidates that display our “ACE” factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.
Compensation Range:
$50.00-$58.00 an hour
What you get:
We offer weekly competitive pay, medical, dental, vision, 401K and more.
Overview
MOTIVATED…..make IT happen!
Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!
About Us:
Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.
If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!
If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team. Learn more at *************************
As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.
Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.
If you are an individual with a disability and need assistance in applying for a position, please contact ************************.
The “Know Your Rights” Poster is available here
********************************************************************************************
Sentinel EEO Policy Statement is available here.
****************************************
JFNDNP
$50-58 hourly Auto-Apply 16d ago
IT Systems Administrator
Full House Resorts 3.2
Information technology professional job in Waukegan, IL
Who WE are: Our mission is to be Chicagoland's premier gaming and entertainment destination, celebrated for unparalleled hospitality and an unforgettable guest experience. We're not just a casino-we're a community where our team members thrive, with countless opportunities for career growth and a workplace culture centered on inclusivity and fun. As we continue to elevate our standards of excellence, we seek dynamic, coachable individuals who are passionate about hospitality and eager to grow with us. At American Place Casino, every moment is crafted to delight, every opportunity is a pathway to success. Who WE are looking for: An Information Systems Administrator is an IT professional who supports an organization's IT department. They work closely with their IT leadership team to support, install, administer, and optimize applications, systems, hardware, software, and services, including application and file servers, Active Directory, DNS/DHCP, printing, and information security, including SSO. Their role is to ensure the smooth and secure operation of an organization's technological systems. This role reports directly to the IT Systems Engineer. Assist with incidents and request resolution in collaboration with the IT team per APC IT policies and procedures to ensure all incidents and requests are resolved to service-level agreements. The successful candidate will be responsible for supporting efficiencies in IT systems and security to support APC end-users while delivering world-class service. The appropriate candidate should This position will require off-hours work during scheduled maintenance windows or resolution of service disruption, as well as weekend coverage. Job titles similar to this role include:
IT Administrator
Network Administration
IT Specialist
What is expected of YOU: As the overseer of daily operations at the IT service desk, your responsibilities encompass a range of critical tasks. These include managing incident resolution, service requests, and providing user support. You'll be tasked with vigilantly monitoring key performance indicators (KPIs) to evaluate service desk performance, identifying areas ripe for enhancement. It will also be incumbent upon you to ensure adherence to service desk policies, procedures, and best practices, thereby optimizing service delivery efficiency. Prioritization and delegation of tasks will be pivotal in maintaining a swift resolution of incidents and service requests. You'll also be expected to adeptly troubleshoot and meticulously document complex technical issues and customer complaints, addressing them promptly and satisfactorily. Collaboration with service providers to guarantee service quality and compliance with service level agreements (SLAs) will be essential. Furthermore, your role entails the provision of regular reports and updates to IT management, offering insights on service performance, ongoing issues, and strategic initiatives. Experience YOU will need:
Bachelor's degree in Computer Science or Management Information Systems (MIS) required
Alternatively, 1-3 years of relevant experience acceptable
1-3 years of hands-on experience in network and PC troubleshooting and resolution
Solid understanding of TCP/IP and networking concepts
Ability to manage existing infrastructure to ensure uninterrupted 24/7/365 operation
Capability to engineer server, storage, and other shared infrastructure services
Proficiency in troubleshooting, investigating, and researching hardware, software, and network operating systems
Monitor and maintain various systems, including servers, desktops, laptops, mobile devices, Wi-Fi networks, and corporate telephony
Take corrective actions as necessary
Demonstrate experience in monitoring key performance indicators (KPIs) to evaluate service desk performance and identify opportunities for improvement
Ability to align infrastructure services with mission-critical technology services under IT management
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 25+ pounds at a time.
Certificates, Licenses, Registrations:
Able to obtain/maintain necessary licenses and/or certifications as required by local gaming regulations.
Benefits/Perks:
Medical, Dental, Vision
Matches 50% of your contribution, up to 4% of eligible contribution
Educational Tuition Reimbursement
Paid Time Off
Ventra Program, EAP programs, etc.
Salary Range:
50,000 to 82,500
Company Statement on EOAA:
American Place Casino is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
$58k-72k yearly est. 40d ago
Senior Tech Audit Manager - Global Payment Network
Capital One 4.7
Information technology professional job in Deerfield, IL
Capital One's Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization's Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit's vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity.
Capital One is seeking an energetic, self-motivated Technology Senior Manager with experience evaluating and analyzing technology and cybersecurity risks interested in becoming part of our Audit team. As a member of the Tech Audit team, the candidate will focus on integrated audits and audits of critical technology functions including supporting payment networks, cloud-based technology implementations, application controls, and cybersecurity risks.
Responsibilities:
Execute major components of audits, including critical technology functions, cloud-based infrastructure, emerging technology, cybersecurity, risk management, application, and third-party management, as well as lead small to medium size audits including integrated audits.
Perform risk assessments of business units and technology operations, design and execute audit procedures to verify the effectiveness of existing controls, identify and define issues, review and analyze evidence, and document client processes and procedures.
Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business and critical technology functions .
Establishes and maintains good client relations during engagements. Communicates or assists in communicating the results of some audit projects to management via written reports and oral presentations.
Identify expectations of the client and take actions to support the client experience.
Prepare clear, organized and complete documentation to support work performed.
Self prioritize and effectively plan own work activities managing multiple priorities and tasks across the team to deliver quality results.
Coordinate with others and proactively take on additional work.
Deliver appropriate, succinct and organized information, tailoring communication style to audience.
Effectively communicate information, issues and audit progress to teammates, clients and auditor-in-charge.
Perform various aspects of engagement administration, including hours and budget tracking.
Provide periodic on-the-job coaching and direct supervision over less experienced associates.
Ideal Teammate:
You are a critical thinker who seeks to understand the business and its control environment.
You believe insight and objectivity are core elements to providing assurance on the effectiveness and efficiency of Capital One's governance, risk management, and internal control processes.
You possess a relentless focus on quality and timeliness.
You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking.
You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit's value proposition.
You're a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise.
You're a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism.
You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent.
Basic Qualifications:
Bachelor's Degree or military experience
At least 7 years of experience in informationtechnology (operations, software delivery, access management, microservices), information security (application security, network security, cyber security, data protection), information systems risk management, information systems auditing, or a combination within the banking or financial services industry
At least 4 years of experience leading a team to deliver initiatives, collection of work or a combination
At least 4 years of experience in managing audit engagements, project management or a combination
At least 4 years of experience in analyzing data extracts to identify trends, patterns, and anomalies, including 1 year of experience in test scripting or coding (writing, reviewing, or assessing)
At least 2 years of experience in cloud computing and controls (design, operation, risk management, or auditing)
At least 2 years experience of people management
Preferred Qualifications:
Certifications related to or pursuing certification related to Cloud, Cyber or Technology Operations, such as Cloud provider certifications, Certified Information Systems Security Professional (CISSP), or Certified Information Security Manager (CISM),
Certifications related to or pursuing certification related to Auditing, such as Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA)
7+ years of experience with IT control frameworks
2+ years of experience in planning and leading audits
2+ years of experience auditing cyber or information security
2+ years of experience auditing emerging technologies
4+ years experience in cloud computing (AWS, GCP, Azure) and controls, or 1+ years of conducting audits of controls in cloud-based environments
4+ years of experience in risk and data management
4+ years of experience performing data analysis in support of internal auditing
2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments.
2 years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
This role is hybridmeaning associates typically spend 3 days per week in-person at one of our offices listed on this job posting.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Charlotte, NC: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisChicago, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisMcLean, VA: $200,700 - $229,100 for Sr. Manager, Cyber Risk & AnalysisNew York, NY: $219,000 - $249,900 for Sr. Manager, Cyber Risk & AnalysisPlano, TX: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisRichmond, VA: $182,500 - $208,300 for Sr. Manager, Cyber Risk & AnalysisRiverwoods, IL: $182,500 - $208,300 for Sr. Manager, Cyber Risk & Analysis
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
$219k-249.9k yearly 1d ago
Information Technology Support Associate
Berkot's Super Foods 4.0
Information technology professional job in Joliet, IL
Berkot's Super Foods is seeking an Entry Level InformationTechnology (IT) Support Associate. This candidate will provide first-line technical support to store teams and corporate staff, ensuring the smooth operation of all technology used across the grocery chain. This role is responsible for troubleshooting hardware and software issues, supporting POS and back-office systems, performing routine maintenance, and assisting with technology deployments. They must deliver timely, customer-focused service while maintaining accurate documentation and following company IT procedures. They will report directly to the IT Manager.
Responsibilities
Provide Level 1 support for store and office users via phone, ticketing system, email, or in person.
Troubleshoot issues related to POS terminals, printers, scales, handheld devices, workstations, mobile devices, and basic networking.
Resolve routine software, hardware, and connectivity issues or escalate when necessary.
Assist with installing, configuring, and updating hardware and software across store locations.
Help maintain back-office systems, time clocks, scanners, and communications tools.
Support the rollout of new equipment, system upgrades, and store technology initiatives.
Ensure devices and systems are maintained according to company standards.
Collaborate with the IT team to improve processes and reduce recurring issues.
Qualifications
Bachelor's degree in InformationTechnology, Computer Science, or related field strongly preferred.
2+ years of technical support experience required.
Retail or grocery industry experience is highly preferred, especially with POS or store operations systems.
Basic understanding of computer hardware, networking fundamentals, and mobile devices.
Strong troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work independently in a fast-paced environment.
Willingness to learn new systems and technologies.
Ability to travel to store locations as needed.
Job Type: Full-time
Work Location: In person
Benefits:
401(k)
401(k) matching
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
$31k-40k yearly est. 5d ago
Information Technology Professional
U.S. Navy 4.0
Information technology professional job in DeKalb, IL
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
$69k-94k yearly est. 19d ago
Information Technology
Level 10, LLC 4.1
Information technology professional job in Hoffman Estates, IL
Job DescriptionDescription:
In agreement with our mission at Level 10 in creating authentic, engaging and long-term relationships, we would like to extend any candidate the opportunity to apply and engage in an a conversation around opportunities within our organization. If you are interested in speaking with us and applying for this department, please submit your application and resume. We will be in touch!
Purpose: The InformationTechnology (IT) department serves as the backbone of our organization, providing essential technology services and support to enable the achievement of our business objectives. Our primary goal is to leverage technology to enhance efficiency, productivity, and innovation across all departments.
Scope: The IT department is responsible for managing all aspects of technology infrastructure, systems, applications, and services within the organization. This includes network administration, hardware and software maintenance, cybersecurity, data management, IT support, and strategic planning for technology adoption and integration.
Our IT department is made up of the following roles. IT Director, Automation Support Manager, Automation Support Analyst, Network Administrator, IT Analyst.
Responsibilities:
Infrastructure Management: Maintain and upgrade network infrastructure, servers, and other IT hardware to ensure optimal performance and reliability.
Software Administration: Install, configure, and manage software applications and systems to support business operations and user needs.
Cybersecurity: Implement robust security measures to protect against cyber threats, including data breaches, malware, and unauthorized access.
Data Management: Ensure the integrity, availability, and confidentiality of organizational data through effective data storage, backup, and recovery procedures.
IT Support: Provide technical support and assistance to end-users, troubleshooting hardware and software issues, and facilitating training to promote technology proficiency.
Strategic Planning: Develop IT strategies and initiatives aligned with organizational goals, identifying opportunities for technology innovation and improvement.
Requirements:
$25k-33k yearly est. 3d ago
Learn more about information technology professional jobs
How much does an information technology professional earn in Naperville, IL?
The average information technology professional in Naperville, IL earns between $59,000 and $124,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.
Average information technology professional salary in Naperville, IL
$85,000
What are the biggest employers of Information Technology Professionals in Naperville, IL?
The biggest employers of Information Technology Professionals in Naperville, IL are: