Information technology professional jobs in Norwalk, CT

The Formulation Technical Service Specialist is a subject-matter expert responsible for advanced formulation support, manufacturing troubleshooting, scale-up, and process optimization in gummy and confectionery dietary supplement production. This role bridges R&D, Quality, and Operations by ensuring robust formulations, efficient production performance, adherence to GMP standards, and successful commercialization of new and existing gummy products. The Senior Specialist will also mentor technical staff and support cross-functional project initiatives. Work Schedule: Monday - Friday 8am-4:30pm JOB QUALIFICATIONS: Masters of Science degree in Pharmacy, Chemistry or a pharmaceutical-related science. 5 + years experience directly related to confectionary formulation development, scale-up and manufacturing of dietary supplements or equivalent combination of education and experience. Experienced in the use of Design of Experiments concepts when developing new formulations. Preferred experience with confectionary and solid dosage forms including sustained and delayed release. Requires good knowledge of GMP related to pharmaceutical manufacturing. Strong communication skills, both written and verbal. Ability to organize, prioritize and effectively perform concurrent tasks with minimal supervision. Self motivated with the ability to work under pressure to meet deadlines. Able to travel as needed. POSITION RESPONSIBILITIES: Formulation, Scale-Up & Tech Transfer Optimize existing gummy formulations and improve their manufacturing processes for consistency, quality, and efficiency. Lead scale-up and technology transfer of new gummy and confectionery products from R&D to full-scale manufacturing. Utilize Design of Experiments (DoE) and statistical methods to develop and refine formulations. Conduct literature reviews, including publications and patents, to support innovation and problem-solving. Review and analyze analytical data, ingredient specifications, and test results generated by laboratory and production teams. Generate technical protocols, development reports, master batch records, and other GMP-compliant documentation. Work with Customer Service or Commercial teams to support product costing, quoting, and feasibility assessments. Technical Troubleshooting & On-Floor Support Serve as the primary technical resource for on-the-floor troubleshooting of gummy production issues such as texture deviations, sticking, bloom, air entrapment, yield loss, or actives instability. Investigate and resolve manufacturing deviations and collaborate with QA to support CAPAs and root cause analysis. Provide hands-on support for cooking, depositing, conditioning, de-molding, and packaging steps. Guide continuous improvement initiatives to enhance throughput, reduce waste, and improve process reliability. Process & Equipment Expertise Support manufacturing equipment operations including kettles, vacuum cookers, depositors, mogul systems, and starchless molding technologies. Assist with equipment commissioning, optimization, and process validation activities. Ensure all manufacturing processes meet cGMP, HACCP, and applicable regulatory requirements. Leadership & Cross-Functional Collaboration Provide direction, mentorship, and technical oversight to assigned scientists, technologists, and technicians. Communicate effectively with R&D, Quality, Operations, Engineering, and Commercial teams on technical issues and project progress. Lead or participate in cross-functional teams focused on new product development, process improvement, and troubleshooting. PHYSICAL REQUIREMENTS: Primarily on-site in a gummy or confectionery manufacturing environment with exposure to production equipment, varying temperatures, and ingredient handling. Adhere to strict safety protocols, including wearing personal protective equipment.

About the Company The Workday Help Desk Specialist is responsible for supporting employees, managers, and leadership with all workday related questions, troubleshooting, system navigation, and basic configuration tasks. This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. About the Role This role serves as the first line of support for workday HCM and financials, ensuring accurate data entry, efficient resolution of user issues, and exceptional customer service to all departments across ACHC. Responsibilities Support employees, managers, and leadership with all workday related questions. Troubleshoot system navigation and basic configuration tasks. Ensure accurate data entry. Resolve user issues efficiently. Provide exceptional customer service to all departments across ACHC. Qualifications 3 years of Workday Experience (HCM, Recruiting, Time Tracking, Absence, and Payroll) Strong customer service orientation Excellent communication and problem solving skills Highly organized with the ability to manage multiple tasks in a fast paced environment Required Skills Workday Navigation & Troubleshooting Ability to diagnose common access or workflow issues Understanding of Workday business processes Data accuracy & Entry Reporting & Basic Analytics Pay range and compensation package Starting at $80,000

We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT. This is a full-time/Permanent role with benefits. Must be local/near CT with MSP experience. Responsibilities: Day-to-day support of Windows, Hardware, Applications, general networking, and security devices Service and diagnosis of hardware and software Remote/onsite support Handle phone calls Respond quickly to problems and demonstrate skillful problem solving Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained Rotating after hours on call schedule For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.

IT & Automation Specialist Big Think Capital, the #1 online alternative financing marketplace, is expanding our technology team! We're looking for an IT & Automation Specialist who is passionate about technology, system reliability, and automation-driven efficiency. This role blends traditional IT responsibilities with exposure to automation tools and system integrations. The ideal candidate is detail-oriented, eager to learn, and comfortable troubleshooting both hardware/software issues and automation workflows that power the company's operations. Responsibilities include, but are not limited to: Respond to first-level help desk support tickets by performing troubleshooting and analysis on hardware, software, and network systems. Set up and maintain desktop and laptop computers, including peripherals, printers, and mobile devices. Maintain and track IT inventory, ensuring all devices and software licenses are properly documented. Assist with onboarding and offboarding users, including account creation, device setup, and permissions management. Support ongoing technology projects such as new software installations, system updates, and hardware decommissioning. Collaborate with the Lead Automation Engineer to identify and implement automation opportunities that improve IT workflows and operational efficiency. Assist in building, testing, and maintaining automations across platforms such as Salesforce, Outlook, and internal tools (experience with n8n, Zapier, or similar tools is a plus). Troubleshoot and debug automation workflows to ensure reliability and data accuracy. Generate and maintain IT documentation for processes and procedures. Respond promptly to business-critical IT or automation-related issues. Qualifications: 1+ year of IT support or technical experience. Strong interest in automation and systems integration. Familiarity with or willingness to learn automation platforms (n8n, Zapier, Make, or Salesforce Flows). Experience with help desk ticketing systems and IT asset management. Ability to multi-task, follow technical documentation, and adapt under pressure. Clear and professional communication skills (verbal and written). High school diploma or equivalent required. Preferred: 2+ years of IT or automation experience. Bachelor's degree in Computer Science, Information Systems, or equivalent certifications. Experience with APIs, webhooks, or cloud services (AWS, Azure, or GCP). Knowledge of network devices such as firewalls, routers, and switches. Benefits: Flexible schedule Health insurance Paid vacation and holidays 401K plan Opportunity to grow and advance in both IT and automation domains A collaborative work environment that makes you want to come to work Job Type: Full-time Salary: $60,000.00 - $70,000.00 + Bonus per year (based on experience)

The Service Desk Analyst serves as a frontline technical resource, providing prompt, professional, and customer-focused support to clients across a variety of environments. This role is responsible for handling Tier 1-2 incidents and requests, troubleshooting end-user issues, escalating complex problems, and ensuring exceptional service delivery on behalf of the MSP. Key Responsibilities: Act as the primary point of contact for client technical issues via phone, email, and ticketing system. Provide Tier 1-2 troubleshooting and resolution for Windows OS, mac OS, O365, desktop hardware, printers, networking, mobile devices, and common business applications. Manage and triage incoming tickets; ensure timely updates, documentation, and closure in accordance with SLAs. Perform user account administration (Active Directory, Azure AD, O365), password resets, access provisioning, and group policy support. Install, configure, and support desktops, laptops, peripherals, and standard MSP toolsets (RMM, AV, backup, monitoring). Follow escalation procedures and collaborate with senior engineers when issues require advanced expertise. Participate in onboarding/offboarding tasks and workstation deployments. Maintain accurate documentation, SOPs, and knowledge base articles. Deliver excellent customer service with strong communication, professionalism, and follow-through. Contribute to continuous improvement of processes and service quality. Required Skills & Experience: 1-3+ years of service desk or IT support experience, ideally within an MSP environment. Strong knowledge of Windows OS, O365 administration, basic networking (DNS, DHCP, VPN), and hardware/software troubleshooting. Experience with RMM/PSA tools, remote support platforms, and ticketing systems. Familiarity with Active Directory, Azure AD, Exchange Online, MFA, and basic security practices. Ability to multitask in a fast-paced, client-focused support setting. Excellent communication, customer service, and problem-solving skills. Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus.

Help Desk Analyst (L1-L2) We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects. Location: Port Washington, NY (On-site) with 10-25% travel to regional sites This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits What You Will Do: Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3 Troubleshoot Windows 10/11 and Microsoft 365 issues Support Outlook, Intune, and general user apps Perform basic debugging; escalate advanced issues Assist with device migration and Intune deployment Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications Test and install computer systems and software Maintain records of trends and patterns on computer issues Update service ticket system with ticket problem and remediation details Work with service desk team to resolve support tickets in a timely fashion Work to maintain service desk SLA goals set by the IT Manager Handle all aspects of new user setup Assist with user desk relocation Configure workstations for new users and upgrades Troubleshoot basic network connectivity issues Assist IT staff with larger scale projects Assess and remediate cyber security alerts Maintain thorough documentation Assist with asset tracking and update asset tracking system What You Bring to The Table: 5-7 years of hands-on helpdesk/desktop experience Intune knowledge and debugging skills Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites) Must be well-versed in Windows 10/11 operating systems Must have fundamental understanding of Windows 2012-2022 Server operating systems Must have experience with various aspects of Office365, including SharePoint and Exchange Beginner to intermediate understanding of network services and concepts Intermediate understanding of security best practices Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative Must have high patience level, user empathy and the ability to work under professional pressure Must be able to troubleshoot in an analytical, effective and efficient manner Ability to explain issues clearly and push back professionally when needed Ability to explain technical issues clearly to non-technical users Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn Excellent organizational skills including attention to detail and multi-tasking Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career! Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

About Milestone: Milestone is an international company that specializes in innovative sample preparation solutions used in laboratories worldwide. With over 25 years of success, Milestone is built on a sustainable organic growth strategy that offers integrated solutions. These solutions enable our clients to achieve faster, safer, easier and more cost-effective processes for their operations. With over 50 patents and 25,000 systems globally, Milestone is a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation. About the Role: The Applications Specialist drives Milestone's Mercury & Environmental product lines. This hands-on, client-facing role blends applications expertise with product strategy, field engagement, and cross-functional collaboration. You'll work closely with the Sales and Marketing teams to lead technical conversations with prospective clients and deliver product demonstrations that highlight Milestone's value. You'll also contribute technical insight to marketing campaigns, sales messaging, and market development efforts. While the focus is on pre-sales and market execution, you'll also assist with applications guidance and customer training for key accounts. Internally, you'll help train field teams and maintain technical resources that support product positioning and long-term client success. Responsibilities: Technical Applications & Customer Support Lead pre-sales technical support including application inquiries, virtual demos, and roadshows tailored to regulatory requirements and application needs. Assist with post-sales application support and training. Provide application and consumables guidance under the miles CARE program. Product Marketing & Go-to-Market Execution Develop positioning, messaging, and go-to-market strategies for the Environmental product lines in partnership with Sales and Marketing. Collaborate with Marketing on content development, including application notes, case studies, and educational materials. Contribute technical insight to webinars, roadshows, environmental campaigns, and other outreach efforts. Achieve revenue targets through effective pre-sales consultation and product strategy execution. Internal Training & Cross-Functional Support Train internal teams on applications and instrument use. Work with Operations to manage demo/lab shipments and equipment. Maintain and organize internal resources for knowledge sharing and onboarding (e.g., SOPs, videos, documentation). Requirements: Education: Bachelor's degree in a relevant STEM field required, Chemistry preferred. Technical Experience: 3+ years of experience in product management, product specialist, applications, technical sales, or similar roles. Client-Facing Experience: Success in customer-facing roles involving training, demos, or technical consultation. Communication Skills: Strong verbal and written communication skills with the ability to convey technical concepts in an accessible and engaging manner. Professional, polished demeanor with excellent interpersonal communication skills. Collaboration Skills: Self-motivated, goal-oriented, and comfortable balancing multiple priorities across teams. Ability to lead cross-functional projects and influence go-to-market outcomes. Travel: Willingness to travel periodically for roadshows and client engagements. Computer Skills: Proficient with Microsoft Suite; experience with Salesforce preferred. Benefits Milestone will offer you: Comprehensive benefit package (medical, dental, vision) We will cover 70% of your medical premium and 60% of any spouse/dependents We will provide STD, LTD, and Basic Life Insurance coverage at no cost to you You can contribute to the 401k after 90 days of service We will contribute 3% of your salary after 1 year of service We will support ongoing training and development of your skills

Client with location in Long Island is seeking a Desktop Engineer for a contract to hire position. This person will provide IT support to internal users, in addition to assessing and helping to mature operational processes regarding user support best practices. Required: -Strong desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -Strong understanding service desk process and procedures. -Experience with JAMF and VDI Desired: -ITIL and Microsoft certifications.

Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office. Responsibilities Provide technical support to maintain, advance, and integrate ERP systems Provide timely ERP user assistance and technical support in resolving issues Analyze functional and cross-functional business process needs and develop process improvement recommendations Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms Modify procedures or changes in system integrations or applications to improve ERP systems' performance Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure Monitor and report routine system performance Requirements Bachelor's degree in information systems or a related field is required 2-5 years' experience as a Hardware/Software support Analyst ERP experience is a must (user experience is fine) Printer and peripheral maintenance required Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database. Strong Excel skills Only local candidates; no relocation is available Reliable transportation, there is no public transportation available Candidates must have a green card or US Citizenship; no sponsorship or transfers are available JobID: 47418

CodexIT is seeking a skilled and motivated Onsite Level 2 Technical Support Specialist to join our Long Island team. We are a leading national technology service provider specializing in Healthcare, delivering complete Managed Technology Services to healthcare practices. Our deep industry knowledge allows us to provide comprehensive support for all your technology needs. In this role, you will: Provide intermediate onsite technical support for hardware, software, and network issues affecting our Long Island healthcare clients. Troubleshoot and resolve escalated tickets from Level 1 support, ensuring timely and effective solutions. Support and maintain EHR software, medical diagnostic equipment, and clinical review software. Perform onsite diagnostics, user account management, and system maintenance tasks using Azure and Intune. Assist the Project Engineering team with system deployments, upgrades, and implementations. Utilize ConnectWise to manage service requests, document resolutions, and track time effectively. Maintain detailed documentation of issues, solutions, and system configurations. Participate in on-call rotation to provide after-hours support for critical client issues. Escalate complex issues to Level 3 support when appropriate. Provide excellent customer service and build strong relationships with clients. Qualifications: Minimum 2 years of experience in a Level 2 helpdesk or technical support role. Experience with Windows 10/11, Office 365, and basic Active Directory tasks. Working knowledge of Azure cloud services and Intune device management. Understanding of networking fundamentals including TCP/IP, DNS, DHCP, and VPNs. Experience with printer setup, peripheral troubleshooting, and mobile device support. Familiarity with EHR systems and healthcare technology environments preferred. Proficiency in remote and onsite support tools and techniques. Strong troubleshooting and problem-solving skills. Excellent communication skills with ability to explain technical concepts to non-technical users. Experience with ConnectWise or similar PSA/ticketing systems preferred. Self-motivated with ability to work independently and manage time effectively. Customer service oriented with a commitment to client satisfaction. Valid driver's license and reliable transportation for travel to client sites across Long Island. Availability for on-call rotation CodexIT is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift On call Work Location: Onsite - Great Neck, NY

Haugland Group, a privately-owned Long Island, New York-based civil infrastructure and energy construction company has an immediate opportunity for an experienced Server Administrator/Engineer to join our IT team. We are looking for a self-motivated, highly organized individual to join the fast-paced Information Technology department and provide all facets of server administration, architecting and engineering; system patching; and system upgrades. The successful candidates will serve as the subject matter expert on all server-related material. At Haugland, we understand that pushing the boundaries of what has been done is essential to develop the infrastructure of tomorrow. The journey won't be simple, but what gets us there is. At Haugland Group, Our Word is Our Way. We are leaders in building what's next because we see the path to get there and we're setting a new standard of exceptional along the way. Let's build together! Key Functions Lead server administration and collaborate on IT initiatives; manage current infrastructure and design future solutions (automation experience is a plus). Perform regular Windows server updates, patch management, and environment testing. Manage a multisite VMWare/ESXi Host environment and Citrix environment. Oversee and administer SAN Management, Antivirus/ Endpoint Protection, Cloud Services, Single Sign On (SSO, MFA, Duo), Microsoft SQL Server Management, Patch Management, Network Auditing (active directory, file servers, email), Backups and Disaster Recovery, Server Monitoring and Cloud Email Filtering. Coordinate with internal and external customers on deliverables. Research and implement new hardware and software solutions at an enterprise level. Desired Qualifications Bachelor's degree in information technology or related discipline is preferred. 5+ years' experience in a similar role. Prior experience in the construction industry and Viewpoint Vista ERP system management is a plus. Strong problem solving and analytical skills with the ability to clearly communicate and share solutions with fellow team members. Exercise excellent verbal and written communication practices. The ideal candidate will have prior experience with: Storage (Pure, Synology, Dell PowerStore), Office 365, SentinelOne, Azure, DBA, Log360 Active Directory, Veeam backups, Linux, Solarwinds SAM, Manage Engine, and Barracuda. Why Haugland? Compensation range for this role is $100-150k. At Haugland Group, our benefits are designed to convey company culture and values which has employees at its forefront. Excellent benefits package including medical, prescription drug, dental, vision, Health Savings Account (HSA), short/long term disability and life Insurance 401k with 5% employer match Employer funded Dependent Care FSA Potential for annual performance-based raise Paid Time off Paid company observed holidays Educational and professional advancement opportunities Frequent company-sponsored events Relaxed, friendly office Fast-paced, exciting environment Haugland Group LLC and its operating divisions, affiliates, related entities, and subsidiaries (collectively, “the Company”) do not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered property of the Company and therefore, the Company will not pay a fee for any placement resulting from the receipt of an unsolicited referral. Only upon the Company's written request may preferred vendors may be invited to refer talent for specific open positions. In these cases, a fully executed agreement with the Company must be in place and current. We are an Equal Opportunity Employer.

COMPANY: TDK U.S.A. Corporation is the Regional Headquarters for the Americas of TDK Corporation, a global electronics company based in Japan, and publicly listed on the Tokyo Stock Exchange. TDK focuses on the demanding markets of information and communication technology, internet of things, and automotive, industrial and consumer electronics. TDK's comprehensive product portfolio features electronic components, sensors, power supplies, energy devices, and more. TDK has a network of design, manufacturing, and sales locations in Asia, Europe and the Americas, with global revenues of more than $12 billion. TDK employs more than 109,000 people worldwide, including more than 4,500 in North and South America. JOB DESCRIPTION: The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets. Image new and existing laptops via the standard imaging technology Create new Helpdesk Solutions for end-users and IT Write Clear and concise documentation for new and existing procedures Set up cubicles for new hires and contractors Work Helpdesk Tickets, which include hardware, software, OS, and account problems Support End-User software, connectivity, and services Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance Manage printers and scanners Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance. Identify, troubleshoot, and resolve hardware and software problems on workstations. Escalate incidents, as necessary. Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases. QUALIFICATIONS: The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position. College diploma or university degree in the field of computer science and/or Minimum of 2+ years of work experience in Desktop support/Helpdesk Certification in Microsoft Operating Systems or Networking is a plus Working technical knowledge of PC (Windows 7/10/11) and Mac Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc. Hands-on software and hardware troubleshooting experience Experience documenting and maintaining configuration and process information. Good understanding of the organization's goals and objectives Knowledge of applicable data privacy practices and laws Strong customer service orientation Proven analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Strong interpersonal and oral communication skills Adept at reading, writing, and interpreting technical documentation and procedure manuals Ability to conduct research into hardware and software issues and products as required Ability to present ideas and solutions in user-friendly language Highly self-motivated and directed Keen attention to detail Skilled at working within a team-oriented, collaborative environment COMPENSATION & BENEFITS: TDK U.S.A. offers a competitive salary and a comprehensive benefits package including medical, dental, 401(k), pension, life insurance, vacation, and 13 paid holidays. The starting annual base pay for this role is between 55,000 and 68,000 USD for Uniondale. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future. TDK is an Equal Opportunity Employer

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

Must-haves 2-3+ years in an IT support role Experience troubleshooting hardware and software incidents Strong experience with Active Directory to manage accounts and reset passwords Strong network understanding, troubleshooting Wi-Fi connectivity, understanding of fundamentals such as VPN, TCP/IP, DNS, LAN/WAN, etc. Strong recent experience with que management, working with a ticketing system Strong communication, eagerness to learn, and customer service skills Plusses Experience troubleshooting Macs as well as Windows Experience working in a customer facing role Experience working in the educational/instructional field, or working in IT at their college Strong recent experience using ServiceNow as a ticketing system Day to Day A client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support during the months of September -- May and completing various technical projects within the months of June -- August. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues, smartboard support, hardware troubleshooting, imaging labs, deploying Chromebooks, completing migrations, projector & printer break fixes, email support, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. They will work directly with high level engineers to grow their skills and assist with Level 2 and Level 3 technology support when able. $25-30/hr

About Us We are a premier retailer known for our commitment to quality, customer service, and innovation. As we prepare to transition into a publicly-traded company within the next 6-12 months, we're building a future-ready IT audit function that emphasizes automation, efficiency, and compliance. To support this transformation, we're seeking an IT Audit Engineer-a technically capable professional who can independently develop scripts and tools that automate evidence gathering, testing, and other components of our IT audit processes. Unlike traditional IT auditors, this role is designed for someone who can build and maintain technical solutions without relying on outside engineering support. This is your opportunity to help shape a modern, tech-enabled audit program in a fast-paced, high-growth environment. Job Summary As our IT Audit Engineer, you will lead the technical side of audit execution-developing scripts, building automation, and integrating tools to streamline audit and compliance activities. You will work closely with IT auditors, process owners, and engineering teams to identify areas for automation and implement practical, secure, and auditable solutions. This role is ideal for someone who thrives at the intersection of compliance and code-a problem-solver who can write scripts as easily as they can navigate complex compliance and regulatory requirements. Key Responsibilities Develop and maintain PowerShell and Python scripts to automate evidence collection, controls testing, and system analysis. Build tools and lightweight utilities to streamline and support recurring audit procedures. Analyze system logs and event data to validate control performance and identify anomalies. Partner with auditors and business teams to identify manual tasks that can be automated. Design and maintain documentation for all automation workflows, ensuring transparency and repeatability. Support internal and external audits by building self-service or on-demand tooling for audit readiness. Maintain version control and secure storage of scripts, ensuring audit trails are intact. Help define best practices for audit automation, and act as a subject-matter expert for technical tooling within the audit team. Stay up to date with compliance requirements and build technical solutions aligned with them. Qualifications Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related field. 1-3 years of experience in IT audit, automation engineering, or security scripting roles. Strong scripting and automation skills using PowerShell and Python. Experience analyzing and parsing system logs, event data, and access controls. Familiarity with regulatory and compliance standards such as SOX, ISO 27001 and NIST. Ability to build tools or scripts that interact with directory services (e.g., Active Directory), logging platforms, and file systems. Experience managing code in version control systems (e.g., Git). Experience with Workiva and Tripwire is a plus. Strong documentation and process management skills to support audit traceability. Ability to work independently and prioritize work across multiple audits and compliance initiatives. Excellent collaboration and communication skills, especially when working with non-technical audit and compliance staff. Professional certifications (one or more preferred): CISA (Certified Information Systems Auditor), CISSP (Certified Information Systems Security Professional), CIA (Certified Internal Auditor), CRISC (Certified in Risk and Information Systems Control), CPA (Certified Public Accountant, with IT audit experience), CEH (Certified Ethical Hacker), COBIT Foundation (Control Objectives for Information and Related Technologies), and ITIL Foundation or Practitioner (Information Technology Infrastructure Library). What We Offer Competitive salary and comprehensive benefits package A key technical role in our transition to becoming a publicly-traded company Opportunities to define audit automation practices from the ground up A collaborative, forward-thinking environment where your technical input drives real impact.

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems. SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc. COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas. Job Functions & Responsibilities: Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system Apply Support Package Stack using SUM across the SAP landscapes Assist in SAP user security role design and access setup Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure Perform System / Client Copies of non-production environments with production data Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0. Configure SAML for Single Sign on between SAP Fiori / SAP ERP system. Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices Perform Oracle Upgrades of SAP system databases. Skills: Perform all system upgrades, patching, and address vulnerabilities SAP Business Warehouse system Upgrade from 740 to 750 SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration. Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout. Configure and rollout SAP SSO 3.0. Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations. Experience with System Refresh / Client Copies. Experience with Oracle Upgrades on SAP Databases. Strong communication, presentation and organizational skills. Excellent analytical and problem-solving abilities. Education & Certifications: Bachelor's degree in IT.

The IT Administrator supports a multi-location retail organization by maintaining secure, reliable, and efficient technology operations across corporate offices and field locations. This position manages infrastructure, networking, and end-user systems while driving improvements in automation, security posture, and overall performance. The ideal candidate is hands-on, detail-oriented, and capable of balancing daily support with long-term infrastructure initiatives. Travel of approximately 25% is required to support store operations, openings, and technology audits. Salary: $75,000 Key Responsibilities: Systems & Network Management Maintain uptime and performance across all retail and corporate systems. Configure and manage routers, switches, access points, and firewalls. Support IT setup, configuration, and infrastructure upgrades for new and existing sites. Manage asset inventory, software licensing, and hardware lifecycle tracking. Microsoft 365 & Automation Administer Office 365, Intune, and Azure AD, ensuring secure, compliant configurations and efficient user management. Manage endpoint and email security through Microsoft Defender, AppRiver, and DMARC monitoring platforms. Use Power Automate and PowerShell to streamline provisioning, reporting, and repetitive workflows. Infrastructure Security & Support Enforce MFA, access control, and endpoint protection policies across all systems. Conduct vulnerability assessments and coordinate remediation with vendors and internal teams. Support user security awareness initiatives and maintain accurate documentation of configurations and standards. Ensure regular updates, backups, and proactive infrastructure monitoring. Planning & Continuous Improvement Evaluate and recommend technologies that improve reliability, scalability, and automation. Assist in planning and implementing future remote monitoring and management (RMM) tools for centralized visibility. Collaborate with operations, vendors, and leadership to ensure IT initiatives align with business goals. Participate in infrastructure planning for expansion and modernization projects. Requirements 4+ years of IT systems or network administration experience, ideally within a multi-location retail environment. Strong proficiency with Office 365, Intune, Microsoft Defender, AppRiver, and email authentication and deliverability tools. Experience using PowerShell scripting and Power Automate workflows. Solid understanding of DNS, DHCP, VPN, and core network security principles. Proven ability to manage distributed systems and coordinate with external vendors. Excellent communication and documentation skills. Must be available to work on-site and travel up to 25% as needed to support field operations. Education: Bachelor's degree in Information Technology, Computer Science, or a related field preferred but not required; equivalent professional experience accepted. Benefits Why Join Red Lion Mobility Competitive base salary + performance bonuses. Comprehensive Medical, Dental, and Vision Insurance. 401(k) match. Paid sick and vacation time.

Love solving problems and supporting people? Step into a role where you're the trusted expert clients rely on. Full Time Contract to hire MSP Experience $50-60K plus benefits Technical Support, customer service, remote support, vendor relations We're looking for an IT Support Specialist who brings empathy, clarity, and technical know-how to every interaction. In this role, you'll serve as the frontline of support-troubleshooting issues, guiding clients through solutions, and strengthening long-term relationships. What You'll Do: Provide responsive, high-quality remote IT support via phone, email, and remote tools. Deliver excellent customer service and build trust with clients. Troubleshoot issues, escalate when needed, and follow through to resolution. Support end-user training and ensure customer satisfaction. Collaborate with internal teams, vendors, and partners to stay updated on technologies. Uphold company values, culture, and cybersecurity requirements. Identify improvements on procedures and practices Escalate application issues to vendors.\ What You Bring: Strong communication and customer service skills. Ability to multitask in a fast-paced environment. Professionalism, empathy, and a solutions-oriented mindset. Comfort working independently in a remote role.