Information technology professional jobs in Pflugerville, TX - 1,015 jobs

Surrogacy gives you the opportunity to make an extraordinary impact in someone's life while strengthening your own family's future. Whether you are a stay-at-home mom looking to supplement your household income or plan to continue working, surrogacy allows you to support a deserving individual or couple on their journey to parenthood while being fully supported throughout the process. If you are emotionally, physically, and financially stable, have strong communication skills, and feel called to help create a family, this could be a meaningful and rewarding path forward. Choose your own Intended Parent match Immediate matches available Choose the compensation package that is right for you About Inclusive Surrogacy Inclusive Surrogacy's mission is to uplift and empower aspiring parents by making the surrogacy journey accessible, supportive, and financially attainable. As a boutique agency, Inclusive Surrogacy provides highly personalized guidance so every surrogate and intended parent receives dedicated attention, compassion, and care. The agency is committed to creating a welcoming and inclusive path to parenthood that honors individual journeys and celebrates diverse families. Surrogates receive ongoing support and are empowered to make informed decisions, including selecting the compensation package that best reflects their needs, comfort, and value. Surrogate Qualifications Women ages 21 to 43 Must have given birth to at least one child in your care Uncomplicated pregnancies and deliveries with OB/GYN approval to become pregnant Living in a stable and supportive environment U.S. citizen or permanent resident Healthy, non-smoking lifestyle; drug- and vape-free No felony convictions Willing to sign HIPAA and legal agreements (attorney consultation provided) Not receiving government financial assistance such as food stamps, housing aid, or cash assistance No prior surrogacy experience required Pre-Pregnancy Benefits All IVF-related travel expenses covered for you and a companion, including childcare, lost wages, meals, and travel 300 dollar monthly allowance after contracts are signed 500 dollar start-of-medication fee 1,000 dollars per transfer attempt paid immediately Independent legal counsel provided at no cost Personal escrow advocate to ensure timely payments 4,000 dollars or more in expected pre-pregnancy benefits Benefits During Pregnancy 24/7 coordinator support 300 dollars per month wellness allowance for singleton pregnancies

This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.

This role is essential to assessing the customer and business needs by providing support for drives and applications. The Controls Application Specialist is responsible for developing the systems and applications that control our products. ESSENTIAL DUTIES AND RESPONSIBILITIES Interfaces with overseas System Automation Group. On product lead times, orders, and general requests & RFQ's. Handle customer problems that appear to arise from the use of the product. Handle requests for replacing defective parts. Communicate with factory personnel regarding parts, outline drawings, serial number identification and application questions. LV VFD Modification order entry & project management Inventory monitoring (Factory shipments, Panel shipments, Customer Forecasting) Product quotations processes Working with department engineers for support and project management Interfacing with customers and vendors Collaborate across internal departments during the entire project transaction Compliance with applicable Company policies concerning maintaining a drug free workplace is required. Compliance with all Company policies is required, including adherence to Company ISO 9001 Standards and compliance with Company Affirmative Action Plan and Company Safety procedures. Regular attendance is an essential function of this position. Other functions as required (non-essential functions). SCOPE, PURPOSE, AND FREQUENCY OF CONTACTS The position requires daily contact with all levels of TECO-Westinghouse and customers including Engineering, Marketing, Factory Operations, Supply Chain, Service and Accounting. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION AND EXPERIENCE Associates degree (Engineering Degree preferred) from four-year college or university; and one to three years of related experience and/or training; One to three years of experience using Metaphase, MS-Office, Oracle or SQL database preferred One to three years of experience using Windows NT, C/C++ J/J++ CERTIFICATES, LICENSES, REGISTRATIONS As required, based on job responsibilities, education and customer specific needs. SKILLS AND ABILITIES Ability to read and interpret documents such as safety rules, standards, financial reports, legal documents, operating and maintenance instructions, white papers, and procedure manuals. Ability to write reports, white papers, and correspondence. Ability to speak effectively in conferences, before groups of customers or employees of organization. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Drive to learn new skills, acquire knowledge and apply to practical situations. LANGUAGE SKILLS The ability to read, analyze, and interpret manufacturing drawings, repair specifications, test results, and technical journals; respond to inquiries from customers, regulatory agencies, or members of the business community; and communicate effectively in the presence of top management, customers, trade associations, and other public groups. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. SUPERVISION RECEIVED General supervision will be provided. Must be a self-starter with the ability to work effectively and take ownership of assigned projects in a fast paced environment. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee frequently is required to climb or balance. The employee is occasionally required to sit. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is regularly exposed to vibration. The employee is frequently exposed to moving mechanical parts and risk of electrical shock. The employee is occasionally exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold; and extreme heat. The noise level in the work environment is usually high. MANAGEMENT DISCLAIMER TECO-Westinghouse Motor Company's Management reserves the right to revise, change or modify the duties and responsibilities of this position at any time to meet business and organizational needs. This position description may not list all duties for this position. The incumbent in the position may be asked to perform other duties. This position description is not a contract for employment and either the incumbent or TECO-Westinghouse may terminate employment at any time, for any reason.

Details: About the Role: We're looking for a self-motivated Protection & Control Technician who enjoys hands-on work and being out in the field. You'll handle everything from wiring and commissioning to testing and troubleshooting, taking projects from start to finish with a high level of ownership. What You'll Be Doing: Perform physical wiring and verify all non-factory connections Commission relays and set up/configure network equipment (LAN/WAN) Verify that all equipment is functioning properly Plan and coordinate outages Work with local P&C oversight, engineering, and operations teams to identify and minimize protection gaps Schedule and plan SCADA checkouts Support electrical maintenance and testing on equipment from 480 volts up to 345 kV Troubleshoot and assist field teams during maintenance, shutdowns, startups, and testing projects Write clear and accurate reports Test a variety of complex relays, such as distance, directional power, reverse power, negative sequence, differential, motor, and generator protection Common relay types include: SEL-2411, SEL-421/411L, SEL-487E, SEL-351S, SEL-451, SEL-587, GE L90, GE B30/B90, GE T35/F35/C30 DCB, DTT, and POTT schemes (TC-10BIT/CF-10BI/UPLC) What You'll Bring: Associate's degree in Electrical Technologies preferred, or 2-5 years of related experience (or equivalent) Strong communication and report-writing skills Proficiency with Microsoft Word, Excel, PowerPoint, and AutoCAD Valid driver's license with a clean driving record Willingness to travel domestically as needed At least 3 years of driving experience with a valid, unrestricted license #INDE

The best NI Field Application Engineers effectively balance their time between face-to-face interactions with target customers, technical activities, and providing insight and feedback as the voice of the customer. Field Application Engineers serve as highly trusted technical consultants in the Aerospace, Defense & Government (ADG) Industry, allowing them to influence the technical direction of target accounts to ensure mutual customer and long-term NI success. They inspire internal NI and customer stakeholders to action through leading and coordinating technical strategy and activities that achieve co-authored technical objectives for top accounts. They stay in tune with industry trends and the NI technology roadmap to recommend approaches for customers' current and future technical needs. This position is compensated by 80% base salary and 20% variable pay based on achievement of key sales objectives and account revenue. Quick Summary NI Field Applications Engineers spend most of their time: Building key technical relationships at top accounts by demonstrating great technical credibility that increases customer technical confidence in NI Understanding and assisting in creation of customer technical requirements Providing recommendations on software and hardware architectures while helping customers understand the test system development process to ensure success Collaborating with NI Account Managers as part of an account team to lead development and execution of the account technical strategy which provides better insight to the overall account strategy and opportunity pipeline Coordinating with and informing internal stakeholders to execute on account technical initiatives and provide feedback to increase account success Leveraging industry, application area, and account knowledge to uncover and influence customer future technical needs and challenges thereby generating further technical demand for NI products, services, and support Key Performance Objectives Achievement of key sales objectives for assigned account(s) tied to generating technical demand, account strategy success, and account(s) annual quota attainment Understanding target customers' business drivers to generate technical demand by collaborating with customers to understand primary business initiatives and direction. Demonstrating a customer-focus mentality through understanding the customer's known and unknown technical challenges while providing technical guidance that leverages the strengths of the NI platform. A new FAE will learn and align on current challenges and approaches in the first 3 months and be a significant driver for current and future approaches by the end of the first year Establishing a cadence and healthy rapport with the NI Account team driving account technical strategy by actively contributing to overall account strategies, assisting with incorporating them into an account plan, executing on customer technical engagements in both pre- and post-sales capacities, coordinating with other technical resources and R&D as additional technical expertise is needed. Within the first 6 months, establish account technical objectives and activities plan with key measures, aligning technical activities with overall account plan enabling you to self-direct your activities to achieve key support objectives and understanding the FAE role in joint engagements with the account team Developing strong customer relationships to become a technical trusted advisor by developing a strong technical presence within the account(s) by visiting key technical contacts weekly and building contacts at multiple levels within the account organization. Contacting and/or meeting with existing customers to evaluate open engagements and anticipate future needs. After 12 months clients should view a new FAE as a trusted technical advisor on industry trends and NI platforms. Developing and applying industry, application, and NI platform knowledge thereby demonstrating technical expertise in NI software and hardware platforms for your account(s). Developing familiarity with 3rd party and competitors' products to understand NI platform's differentiation. Advise customers on the latest industry trends and recommend and implement NI platforms to enable customer success. By the end of the first year, a new FAE is expected to have taken all relevant NI hardware classes and achieved Certified LabVIEW Developer (CLD) and Certified TestStand (CTD) certifications. Providing customer feedback and industry insight influencing NI technical direction by being the voice of the customer for top accounts in ADG technologies. Sharing knowledge on customer and industry expectations and current experience with the NI platform to the ADG Business Unit (BU) and Product Planning to assist with evolving the NI platform, shaping NI's ADG go-to-market approach, and influencing NI product roadmaps. By the end of the first year, a new FAE will gain sufficient account and industry acumen to provide tangible and valued insight and feedback to key BU and Product Planning stakeholders. Basic Qualifications BS degree in STEM (Science, Technology, Engineering or Mathematics) 5 years of Test and Measurement industry experience 3 years of software programming experience Authorized to work in the United States without sponsorship now and in the future Individuals with temporary visas such as E, F-1 (including those with OPT or CPT), H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Our Culture & Commitment to You At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to join us as an IT Specialist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to over a 100 dermatological clinics nationwide. Our employees are the key to our success and we're proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees' development because we believe being a part of the Epiphany team is a career opportunity-not just another job. If you are interested in joining this mission-driven team, please consider applying today! What we are looking for: A thoughtful and experienced IT Specialist who brings both technical expertise and a customer-first focus while maintaining a calm and composed demeanor. This role is a key part of our IT Team, with your time split between leading one or more specialized IT areas and providing exceptional support to teammates and clinics across the country. You'll play a visible and trusted role in project meetings, onsite clinic visits, and new partnership integrations, working closely with vendors and internal teams to keep our systems reliable, secure, and scalable. This isn't just a behind-the-scenes role - it's a front-line opportunity to shape the IT experience for teammates and clinics across the country. If you're energized by solving complex challenges, building meaningful relationships, and making a real impact in healthcare through IT - we want to meet you. What you'll do: Serve as a Subject Matter Expert (SME) within one or more specialized IT areas. Work in close partnership with all stakeholders, ensuring smooth and efficient communication of IT project updates. Attend project meetings and summarize progress of IT related project(s). Manage, resolve and escalate (if necessary) risks and/or issues. Analyze and troubleshoot to identify patterns, trends, and process improvement opportunities. Establish strong working and professional relationships with stakeholders including leadership, operations team, providers, clinic teams, and other department teams. Provide Service Desk support and work the queue of the IT Service Desk ticketing system with prompt issue resolution. Escalate issues to the IT Manager or Senior Director according to IT procedures. Responsible for gathering hardware requirements and procurement according to IT standards and procedures. Other duties as assigned. Subject Matter Expert (SME) Focus Areas: This designation means serving as the primary resource for planning, implementation, documentation, training, and ongoing support for the assigned area. SME responsibilities include staying current on industry trends, recommending improvements, and ensuring best practices are followed. Areas of SME focus may include, but are not limited to: Implementations (IT Integrations during M&A events and new builds.) Telephony/VOIP Networking Identity & Access Management Cybersecurity It'll help to have/be: Proficiency with desktop publishing software (Google Workspace / Microsoft Office). Experience in a healthcare setting is a plus. Ability to work with an Electronic Health Record and other related E-Systems. Strong interpersonal skills and effective oral and written communication skills. Detail-oriented and able to handle multiple tasks, following through to completion. Demonstrates cultural competency, sensitivity and responsiveness to various cultural characteristics and beliefs. Qualifications/Experience: High school diploma or general education degree (GED), Bachelor's degree in information technology or related field preferred. Minimum five years experience as a help desk technician or other customer support role, including multi-site and remote support. Creative troubleshooting and problem-solving skills. Driven, energetic and ready to develop new technical skills in advancement of career track. Demonstrates a customer-first mindset with a calm and composed demeanor. Able to travel 20-40% (continental US). Located in Austin, TX. Work environment and physical requirements: Administrative office may have minimum visits to medical offices with possible exposure to procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits: We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!

About the role At Thatch, technology isn't just what we build-it's how we work. As our IT Support Administrator, you'll be the go-to expert who keeps our teams productive, secure, and equipped to do their best work. This role offers the opportunity to work with modern tools in a Mac-first environment, where you'll have the autonomy to automate processes, improve systems, and directly impact how our entire company operates. If you're someone who thrives on solving technical challenges, values security best practices, and wants to work in a fast-growing healthcare technology company where your contributions are immediately visible, this role is for you. What you'll do Provide expert support for our technology stack including Macs, iOS, Android, Rippling MDM/SSO, 1Password, Google Workspace, Microsoft Office, Slack, Zoom, Linear, and Notion Own the complete employee lifecycle experience from onboarding through offboarding, managing access control, hardware provisioning, and ensuring audit-ready documentation Build and maintain a comprehensive knowledge base that empowers employees to solve common issues independently Identify opportunities to automate repetitive IT tasks, improving efficiency and reducing manual overhead Partner with the IT Lead and cross-functional teams to support company-wide initiatives and maintain our security posture Background we're looking for 3-5 years of hands-on IT support experience in a corporate environment Certification in Network+, Security+, JAMF, Bettercloud, Okta, or comparable credentials Deep understanding of SSO, 2FA, passkeys, and password management systems Strong knowledge of security principles and best practices with proven ability to implement them Excellent follow-through and organizational skills-you never let tasks fall through the cracks Experience we'd be particularly excited about Self-motivated individuals who can work independently with minimal supervision and take ownership of projects from start to finish Quick learners who can master new technologies with minimal guidance Patient communicators with flexible, inclusive interpersonal skills who genuinely enjoy helping others Problem-solvers who are resilient in learning from mistakes and view technical challenges as opportunities People who thrive in fast-paced environments and can adapt quickly to changing priorities What to expect We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you'll be doing every day as best we can, and we move quickly. Here's what to expect: 25 minute phone screen to talk through your background and interest in Thatch 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role 30 minute Zoom meeting to meet 3 members of the team 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles Estimated Compensation Range$90,000-$115,000 USD About Thatch We're a fully distributed early stage company using technology to change the way America does healthcare. We're a happy, friendly, high-velocity team. You can read more on Thatch here.

Job Description Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to join us as an IT Specialist to accomplish this mission. With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to over a 100 dermatological clinics nationwide. Our employees are the key to our success and we're proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees' development because we believe being a part of the Epiphany team is a career opportunity-not just another job. If you are interested in joining this mission-driven team, please consider applying today! What we are looking for: A thoughtful and experienced IT Specialist who brings both technical expertise and a customer-first focus while maintaining a calm and composed demeanor. This role is a key part of our IT Team, with your time split between leading one or more specialized IT areas and providing exceptional support to teammates and clinics across the country. You'll play a visible and trusted role in project meetings, onsite clinic visits, and new partnership integrations, working closely with vendors and internal teams to keep our systems reliable, secure, and scalable. This isn't just a behind-the-scenes role - it's a front-line opportunity to shape the IT experience for teammates and clinics across the country. If you're energized by solving complex challenges, building meaningful relationships, and making a real impact in healthcare through IT - we want to meet you. What you'll do: Serve as a Subject Matter Expert (SME) within one or more specialized IT areas. Work in close partnership with all stakeholders, ensuring smooth and efficient communication of IT project updates. Attend project meetings and summarize progress of IT related project(s). Manage, resolve and escalate (if necessary) risks and/or issues. Analyze and troubleshoot to identify patterns, trends, and process improvement opportunities. Establish strong working and professional relationships with stakeholders including leadership, operations team, providers, clinic teams, and other department teams. Provide Service Desk support and work the queue of the IT Service Desk ticketing system with prompt issue resolution. Escalate issues to the IT Manager or Senior Director according to IT procedures. Responsible for gathering hardware requirements and procurement according to IT standards and procedures. Other duties as assigned. Subject Matter Expert (SME) Focus Areas: This designation means serving as the primary resource for planning, implementation, documentation, training, and ongoing support for the assigned area. SME responsibilities include staying current on industry trends, recommending improvements, and ensuring best practices are followed. Areas of SME focus may include, but are not limited to: Implementations (IT Integrations during M&A events and new builds.) Telephony/VOIP Networking Identity & Access Management Cybersecurity It'll help to have/be: Proficiency with desktop publishing software (Google Workspace / Microsoft Office). Experience in a healthcare setting is a plus. Ability to work with an Electronic Health Record and other related E-Systems. Strong interpersonal skills and effective oral and written communication skills. Detail-oriented and able to handle multiple tasks, following through to completion. Demonstrates cultural competency, sensitivity and responsiveness to various cultural characteristics and beliefs. Qualifications/Experience: High school diploma or general education degree (GED), Bachelor's degree in information technology or related field preferred. Minimum five years experience as a help desk technician or other customer support role, including multi-site and remote support. Creative troubleshooting and problem-solving skills. Driven, energetic and ready to develop new technical skills in advancement of career track. Demonstrates a customer-first mindset with a calm and composed demeanor. Able to travel 20-40% (continental US). Located in Austin, TX. Work environment and physical requirements: Administrative office may have minimum visits to medical offices with possible exposure to procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits: We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!

DPS - IT - Network Specialist IV - 0290 (00055172) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN HQ (MAIN) 5805 N LAMAR BLVD PO BOX 4087 AUSTIN TX 78773 Austin 78752 Job: Computer and Mathematical Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 State Job Code: 0290 Salary Admin Plan: B Grade: 23 Salary (Pay Basis): 6,701.75 - 6,701.75 (Monthly) Number of Openings: 1 Overtime Status: Exempt Job Posting: Jan 7, 2026, 11:17:25 PM Closing Date: Jan 29, 2026, 5:59:00 AM Description PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete. Resumes do not take the place of this required information. SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. In order to complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile. Go to CAPPS Recruit to Sign In ************************************************************** The following Military Occupational Specialty codes are generally applicable to this position. Applicants must fully complete the summary of experience to determine if minimum qualifications are met. ************************************************************************************** GENERAL DESCRIPTION: Performs highly complex (senior-level) specialized work related to internet based communications systems. Work involves the implementation, maintenance, and monitoring of local area networks, wide area networks. Designs, evaluates, modifies, and implements new or revised network enhancements to serve new purposes or improve existing work flow. Work under limited supervision, with considerable latitude for the use of initiative and independent judgment. ESSENTIAL DUTIES 1. Coordinate the design and maintenance of local and wide area network implementations; and performance tuning and capacity planning activities to enhance the performance of the network resources. 2. Conduct product evaluations of upgraded or new hardware and software; identify strengths, weaknesses, and potential benefits to the agency; and recommend enhancements to network infrastructure. 3. Coordinate activities with vendors for timely implementation of hardware, software maintenance, data lines and network cabling. 4. Maintain the operating system and security software utilized on the network, including the addition of new users to the network and the establishment of rights and privileges. 5. Support and perform migration to new network operating system levels. 6. Maintain the network's physical and logical structures, including network connections. Maintain network support software, analyzes user support statistics, and recommend appropriate measures. 7. Perform backups and archival of files stored on the network to assist in recovery efforts. Perform network startup and shutdown procedures, and maintain control records. 8. Gather data pertaining to customers' needs and use information to identify, predict, interpret, and evaluate system and network requirements. 9. Install, test, and maintain network hardware and software as well as prepare and analyze statistics on network utilization and availability. 10. Assist in maintaining the local area network or wide area network, internet or intranet, cable and mesh installations, and inventories. 11. Assist with the preparation of training courses and provide user support and training in the use of available hardware, software and utilities. 12. May determine computer software or hardware needs required to set up or alter the system. May analyze, evaluate, and make recommendations concerning existing information technology and systems process 13. May prepare charts, diagrams, and tables that depict the present and proposed systems in terms of costs, benefits derived, and tasks accomplished. 14. May design and implement new or revised methods that effectively meet agency needs. Uphold standards and procedures governing performance/tuning/change management. 15. May assist in the preparation of information technology planning and justification. 16. Attend work regularly and observe approved work hours in accordance with agency leave and attendance policies. 17. Perform other duties as assigned. Qualifications GENERAL QUALIFICATIONS and REQUIREMENTS Education - Graduation from an accredited four-year college or university with a major in computer science, management information systems, or a related field is required.Experience - Minimum of three (3) years' experience in local or wide area network work and wireless networks preferred.Substitution Note: Additional work experience of the type described or other related education may be substituted for one another on a year-for-year basis.Licensure and/or Certification - Must possess a valid driver license from state of residence. Cisco CCNA and CCNP Certification preferred.Critical Organizational Infrastructure requirements - This job may be responsible for conducting research on, working on, or having the ability to access critical organizational infrastructure; must be able to maintain the security and integrity of the infrastructure related to this role. Additionally, and more specifically, must not be employed by nor have any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. §791.4.Regulatory Knowledge - Working knowledge of, or the ability to rapidly assimilate information related to TXDPS, State and Federal regulations, legislation, guidelines, policies and procedures. Interpersonal Skills - Must demonstrate an ability to exercise poise, tact, diplomacy and an ability to establish and maintain positive, working/professional relationships with internal/external customers.Organizational and Prioritization Skills - Must be organized, flexible, and able to effectively prioritize in a multi-demand and constantly changing environment; able to meet multiple and sometimes conflicting deadlines without sacrificing accuracy, timeliness or professionalism. Analytical Reasoning/Attention to Detail - Must demonstrate an ability to examine data/information, discern variations/similarities, and be able identify trends, relationships and causal factors, as well as grasp issues, draw accurate conclusions, and solve problems.Technology (computers/hardware/software/operating systems) - Demonstrate proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Knowledge of network facilities and data processing techniques; of computer hardware and software; of network operating system and security software; and of performance monitoring and capacity management tools.Confidentiality and Protected Information - Must demonstrate an ability to responsibly handle sensitive and confidential information and situations, and adhere to applicable laws/statutes/policies related to access, maintenance and dissemination of information.Schedule and/or Remote/Telecommuting work and/or Travel - Availability for after-hour, weekend, overnight, and on-call work is required. This position may have the ability to telecommute based on the needs of the division/agency. Travel in city and statewide up to two (2) days per week. PHYSICAL and/or ENVIRONMENTAL DEMANDS: The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Environment: Office; Ambulatory skills, e.g. stand, walk, sit, climb, balance, stoop, kneel, and crouch;Hand-eye coordination and arm/hand/finger dexterity;Ability to speak, hear, smell, and exercise visual acuity;Ability to transfer weights of twenty-five (25) pounds anticipated for this position;Driving requirements: Moderate frequency (twenty [20%]).State of Texas Benefits and Retirement Information: ********************************* DPS employees who submit applications for posted DPS positions shall notify their immediate supervisor in writing.A DPS employee who is selected for a position in the same salary group and state title as their current position will be transferred with no salary change.A DPS employee who is selected for a position in their current salary group with a new state title may receive an increase of no more than 3.4% over their current salary regardless of posted salary. Salary is contingent upon qualifications and is subject to salary administration and budgetary restrictions.DUE TO THE HIGH VOLUME OF APPLICATIONS WE DO NOT ACCEPT TELEPHONE CALLS. ONLY CANDIDATES SELECTED FOR INTERVIEW WILL BE CONTACTED. State of Texas retirees may be rehired for full-time, non-commissioned positions only under very specific circumstances.

Job Title: IT Procurement Specialist (Hybrid) Work Type: W2 (No Benefits) Onsite: 2 Days minimum Remote: 3 Days (Subject for approval by Direct Supervisor) The Candidate will perform advanced purchasing and procurement work. The candidate should have a strong background in IT solicitation and DIR procurement procedures. The work involves planning, coordinating, and preparing specifications for purchasing commodities and services; preparing procurement documents; and monitoring the maintenance of detailed records of items purchased, received, prepared, and issued. Responsibilities include tasks like: Coordinating the preparation, review, tracking, and processing of purchase orders. Providing consultation to business users and technical resources for major information technology solicitations. Coordinating and facilitating procurement-related meetings such as kick-off and pre-proposal meetings, post-award conferences, team briefings, and evaluation scorings. Developing solicitations, contracts, and amendments by identifying provider resources, describing services to be rendered, evaluating information supplied by bidders, and negotiating contract specifications. Reviewing the preparation and distribution of bid invitations to vendors. Facilitating meetings and performing problem resolution. Maintain effective working relationships with vendors and suppliers. Reviewing or preparing the delivery of statutorily required reports. Monitoring the requisitions and orders of merchandise, supplies, and equipment by using, interpreting, and monitoring established guidelines, rules, policies, and laws. Monitoring legal and regulatory requirements pertaining to purchasing and procurement. The Candidate will perform other related work as assigned. Must be able to: Work independently in a diverse team environment with on-site and remote teams. Lead or attend meetings with business users to coordinate activities. Lead evaluations for major solicitations. Multi-task with a willingness to put in extra effort when necessary. Identify problems and propose innovative solutions. Communicate complex concepts clearly, accurately, and effectively both verbally and in writing. Participate and/or lead in project management, coordination, planning, and scheduling with CPA staff. Follow written standards and procedures as well as work independently. Keep management informed of status of on activities through accurate, timely, and appropriate reporting. Candidates Must have: 4 - 8 years experience in the procurement field Posses an active Contract Texas Certified Developer (CTCD) Certificate. Strong written, verbal, and interpersonal communication skills. Strong research and problem-solving skills. CANDIDATE SKILLS AND QUALIFICATIONS: Required: Knowledge of purchasing and procurement methods and procedures. Knowledge of Department of Information Resources (DIR) and other supply sources Knowledge of Texas state procurement laws and statutes Experience in collaborating and communicating effectively across multiple subject matter groups Experience in contract negotiation strategies and techniques Experience in leading major information technology solicitation meetings and evaluations Knowledge of Microsoft Office 365 tools: Word, Excel, Teams, SharePoint Knowledge of security policy, procedures, and requirements Certified Contract Texas Developer (CTCD) Preferred: Knowledge of Centralized Accounting Payroll/Personnel System (CAPPS) Purchasing Module

Description The Business Applications Specialist is responsible for delivering company-wide business solutions through ERP and external software application configuration/development as well as supporting all field-based users utilizing such applications. This includes troubleshooting applications for all internal customers, such as Sales, Finance, Operations, Supply Chain, and other business units. This position is also responsible for managing assigned projects and defining, developing, testing, training, analyzing, maintaining, and improving in-house and external provided software applications. Continuous mentoring and development of system users will be critical to support the collective application of all systems and processes. Location & Schedule The closest Colony branch location Typically 8am and 5pm, Monday through Friday Moderate travel requirements between Colony locations (including weekend travel and overtime) Essential Job Functions Act as the first line of Application Support, including support that may not be in normal business hours. Support the release of all new, enhanced, or repaired system applications to ensure maximum user adoption. This will include documentation and providing user training. Participate in all system implementation projects supporting new acquisitions. Act as an ambassador of Colony at all times. Work closely with the IT Development team, corporate departments, regional teams, and branch resources to coordinate specific duties and implement deliverables. Assist Developers, Analysts, and Designers in conceptualizing, developing new software programs, and applications. Develop and maintain professional relationships with our 3 rd party strategic partners to help ensure Colony will be top priority in times of urgent need. Proactively keep Senior Business Applications Specialist informed of status and open issues at all times. Respond and resolve problems in an efficient and timely manner. Maintain currency of all Colony systems, policies, and procedures. Maintain a moderate travel schedule throughout the year with potential overtime / weekend travel. Strategy & Planning Analyze and assess existing business systems and procedures to drive measurable continuous improvement and increase profitability. Manage the definition, development, and documentation of software business requirements, objectives, deliverables, and specifications in collaboration with internal users and departments. Manage defining software development project plans, including scoping, prioritization, scheduling, and implementation. Provide Project Management with tracking of the status of various projects throughout the project lifecycle. This includes full immersion into such projects and becoming the expert in the room of associated tasks to drive to expected outcomes. Acquisition & Deployment Assist in planning & facilitating the Business Assessment / Gap Analysis Process pertaining to the system migrations. Conduct research into software application products and services in support of business requirements. Coordinate with external vendors to drive efficient implementation of new software products, and for resolution of any adaptation issues. Manage the prioritization and scheduling of applicable software improvements and upgrades. Manage and conduct on-site training pertaining to system migration and utilization of system applications. Develop, plan, and conduct all post go-live support, training, and advanced training. Provide on-site field support during conversion and post go-live hyper care weeks in business support of branch and regional leadership. Operational Management Collaborate closely with business stakeholders to understand their requirements, informational needs, and data sources, and conduct requirements gathering sessions, meetings, and presentations. Translate business needs into a clearly defined and detailed business requirements document, inclusive of business use cases, process flows, traceability matrices as well as report mock-ups. Clearly document and articulate As-Is with To-Be business needs and be able to educate users on system functionality/features and help bridge the gap on processes as needed. Ensure systems integrations are built for scale to align with the growth of the company while maintaining accuracy and completeness of data flowing from our ecommerce platform, fulfillment center, and other third-party systems. Work with the internal and implementation partner teams on automating data integrations. Stay ahead of the new features and functionality, and provide recommendations for continuous improvements. Participate in technical design reviews & audits to ensure design objectives are met and standards are followed. Work with direct reports and end users on usability / Help Desk issues. What You'll Need for success: Knowledge & Experience In-depth, hands-on knowledge of, and experience with, enterprise applications, including Epicor Prophet 21 (P21), with preferably 2 years' Colony experience with the day-to-day technical management and implementations Understanding of ERP workflow functionality and processes Strong understanding of common industry-standard business practices in accounting, supply chain, distribution, and warehouse management Related experience with 3rd party tools and add-ons like Boomi, Avalara, Gains, Descartes, RFSmart a plus Proven experience with troubleshooting principles, methodologies, and issue resolution techniques Excellent written and oral communication skills as well as proficient in the use of Microsoft Office (Outlook, Word, Excel and PowerPoint) Personal Attributes Experience working in a team-oriented, collaborative environment, with strong teamwork and interpersonal skills Highly self-motivated and directed with the ability work independently Ability to absorb new ideas and concepts quickly and good analytical and problem-solving abilities Ability to manage competing priorities and effectively prioritize and execute tasks in a high-pressure environment Ability to communicate effectively across all levels and present ideas in business-friendly and user-friendly language A strong commitment to customer service, including a focused appreciation for the perspective of our end users and their customer-driven urgencies Ability to provide strong team leadership through effective coaching, and training that result in successful employee development Ability to think proactively and strategically Education & Certification Bachelor's degree required in the field of Business Management, Computer Science, or Information Systems, and 3 years of related work experience. Education and/or certifications with significant experience in SDLC, and project management are desired. We Can Offer You: We value performance that exhibits a high sense of urgency, coupled with attention to detail and a strong customer service orientation! We also care about the welfare of our employees, which is why our salary and benefits are competitive. Colony's benefits include: Yearly discretionary bonus potential based upon performance. Medical (including HSA/FSA), Dental, Vision, STD/LTD, Life Insurance. 401k with company matching. Competitive PTO and paid holidays. Company-provided PPE as required. Industry leading training and development. Generous discounts on the best products from leading industry vendors. Life at Colony: Colony Hardware is the leading distributor of Tools, Equipment, Fasteners, Supplies, and Safety Products to commercial construction and industrial accounts throughout our markets. At Colony, our people are our most valued asset. Success as a Colony Associate means being reliable, conscientious, and passionate. With our direction centered on teamwork, every employee at Colony will not only find their work to be meaningful, but will have the opportunity to grow alongside Colony, both professionally and personally. If you possess a will to win and would like to join a culture where integrity and collaboration are integral to success, apply to Colony Hardware today to join our growing family! Colony's Commitment to Equal Opportunity: Colony Hardware Corporation is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, national origin, citizenship, religion, marital status, victim of domestic violence, familial status, genetic predisposition or information, disability, Family and Medical Leave, military or veteran status, citizenship, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. Our management is dedicated to ensuring the fulfillment of this policy with respect to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment advertising, pay, and other forms of compensation, training, and general treatment during employment.

Senior Discovery IT System AdministratorEmployment Type: Full-Time, Executive-LevelDepartment: Legal CGS is seeking a dedicated Senior Discovery IT System Administrator to join a fast-paced and hard-working team to assist with any legal accounts. As a Senior Discovery IT System Administrator, you will play a key role in supporting various aspects of the company's portfolio. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:The Contractor shall provide the following services to include but not limited to: - Contractor shall ensure the day-day availability of electronic discovery applications and related tools; - Contractor shall administer and monitor all installed systems and infrastructure, install, configure, test and maintain operating systems, application software and system management tools; - Contractor shall monitor and test application performance for potential bottlenecks, identify possible solutions, and work with vendors and developers to implement fixes; - Contractor shall maintain security, backup, and redundancy strategies; - Contractor shall assist technical architecture design discussions; - Contractor shall liaise with vendors on behalf of OGC to address product issues; - Contractor shall develop and provide training for the end-users; - Contractor shall provide general support, subject matter expertise and advice on the use of electronic discovery tools and applications; - Contractor shall reverse engineer and document the as-is architecture of existing legacy applications or systems; - Contractor shall analyze capabilities, interview and collect business requirements and translate it into technical requirements; - Contractor shall support the discovery application integration/migration activities; - Contractor shall contribute to the Knowledge Management databases by creating and improving technical knowledge articles to assist in future resolution of issues; - Contractor shall have legal technology experience and knowledge of the EDRM; - Contractor shall assist in the implementation of e-discovery tools ( i.e. Relativity, Veritas eDP, or other review platform applications hosted in the cloud environment; - Contractor shall have the skills, knowledge and abilities to support backend infrastructure, data migrations, application installation, management and configuration; - Contractor shall have the ability to install, operate, and manage Microsoft server 2019/2022 and Microsoft SQL Server 2019/2022; - Contractor shall have ability to operate, and manage cloud technologies to include Microsoft Azure, Amazon AWS, VMware, Azure servers, Azure Functions, and Azure API Gateways and/or AWS EC2 servers, AWS Lambda and AWS API Gateways; - Contractor shall have ability to operate and manage relational databases, MySQL and/or SQL Server 2012 or higher. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation!Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Phone: *****************Email: ******************* #CJ

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Senior IT Support TechnicianSummaryWe are seeking a skilled and customer-focused Senior IT Support Technician to join our IT team and ensure reliable, high-quality technology support across the organization. This role is responsible for installing, maintaining, and troubleshooting desktop hardware and software in both Windows and mac OS environments. The technician will provide Tier 1 and Tier 2 support, manage user accounts via Active Directory and Okta, deploy software updates using tools like Intune and Jamf, and deliver both in-person and remote support to employees across multiple locations.The ideal candidate is a proactive problem-solver with a collaborative mindset and a strong commitment to customer service. This role works closely with IT staff, vendors, and business users to maintain system reliability, enhance user experience, and ensure compliance with IT policies and security standards. Key Responsibilities: Deliver advanced technical support for hardware, software, network, and system-related issues. Diagnose and resolve complex technical problems for end-users both remotely and on-site. Manage and prioritize service tickets to ensure timely resolution. Collaborate with IT team members to resolve escalated issues. Facilitate onboarding for all new U.S.-based employees. Install, configure, and maintain computer systems, software, and peripherals. Perform routine maintenance and updates on workstations, servers, and network equipment. Create and maintain technical documentation, including user guides and knowledge base articles. Conduct training sessions for end-users on new technologies and IT best practices. Manage user accounts and access permissions in Active Directory and other systems. Coordinate with third-party vendors for specialized technical support. Conduct regular audits of IT equipment and software licenses to ensure compliance. Set up and manage audiovisual equipment for meetings and events. Administer Windows endpoints using Microsoft Intune and Autopilot for imaging, deployment, patching, and application packaging. Administer Mac endpoints using Jamf. Manage identity provider (IdP) and single sign-on (SSO) integrations via Okta. Receive, track, and issue hardware, software, and peripherals. Qualifications: Minimum Requirements: 5+ years of relevant IT support experience. Proficiency in Active Directory, Okta, and Google Workspace. Experience with Atlassian tools (Jira and Confluence). Strong knowledge of Windows and mac OS environments. Excellent customer service and communication skills, with the ability to explain technical concepts to users of all skill levels. Solid understanding of PC and laptop hardware and components. Basic knowledge of networking devices such as switches and routers. Ability to troubleshoot and resolve complex hardware and software issues. Strong organizational skills and ability to prioritize workload effectively. Familiarity with internet-based video conferencing tools (e.g., Zoom). Ability to work independently and collaboratively within a team. Physical ability to lift up to 50 pounds.

This position will be responsible for IT account administration and JML (joiner-leaver-mover) management for all IT systems and business applications at the company - both internal and external facing. Responsibilities will include user administration of Active Directory, IAM/SSO, and SaaS application internal user and group accounts, working with system owners to maintain access, role, entitlement, and SOD (segregation of duties) matrices, and working with SailPoint's customer and partner organizations to manage JML activities in all externally facing systems. This position will also support SailPoint's Identity Team on all identity governance activities (access requests, access certifications, access modeling and predictive identity, SOD analysis, provisioning/deprovisioning, audit, compliance, etc). This is an exciting position in a high energy environment at one of the most consistently highest rated “best places to work” in Austin over the past 10 years. ESSENTIAL DUTIES AND RESPONSIBILITIES Performing provisioning, de-provisioning and account management/servicing across platforms (AD, SaaS applications and CIAM systems). Modify and populate existing onboarding and access plans for application ecosystem. (Joiner-Mover-Leaver activities) Communicate access and security procedures to end-users related to applications. Liaise with business owners in maintaining up-to-date user roles, permissions, entitlement structures Work with customer and partner teams to manage JML activities for externally facing systems Support audit and compliance initiatives with the Identity Team in all identity governance functions (access requests, access modeling, certifications, SOD analysis, audit, compliance) Perform account auditing across all SaaS applications Manage company documentation, training, and workflows associated with user account management Manage reporting, metrics, and analytics for all IT account administration activities Respond to ticket escalations submitted by Desktop Support staff Demonstrate professionalism and support directives of IT management Other duties as assigned REQUIRED QUALIFICATIONS 3+ years of user account administration experience in Active Directory at an enterprise level Experience with Service Desk and Collaboration SaaS Applications. Understanding of the fundamentals of SSO, IAM (identity access management), and IGA (identity governance and administration) systems and principles Ability to manage complex cross-functional projects Able to communicate with all levels of management Ability to drive Innovation and maintain integrity of our processes and systems Ability and desire to mentor and train others Strong organization skills, ability to multi-task and determine and adjust priorities Excellent PC / Technical skills Detail-oriented and strong demonstrated initiative Excellent verbal and written communication skills Must be a self-starter with the ability to work independently or as part of a team Must be able to work some nights and weekends when needed, available for on-call duty Must be a US Citizen PREFERRED QUALIFICATIONS Experience with enterprise CIAM platforms Experience with enterprise IGA and PAM platforms Experience with configuring and administering SaaS applications in an enterprise setting Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint. As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD): $59,800 - $85,400 - $111,000 Base salaries for employees based in other locations are competitive for the employee's home location. Benefits Overview 1. Health and wellness coverage: Medical, dental, and vision insurance 2. Disability coverage: Short-term and long-term disability 3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D) 4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children 5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account 6. Financial security: 401(k) Savings and Investment Plan with company matching 7. Time off benefits: Flexible vacation policy 8. Holidays: 8 paid holidays annually 9. Sick leave 10. Parental support: Paid parental leave 11. Employee Assistance Program (EAP) and Care Counselors 12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options 13. Health Savings Account (HSA) with employer contribution SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.

Swap is the infrastructure behind modern agentic commerce. The only AI-native platform connecting backend operations with a forward-thinking storefront experience. Built for brands that want to sell anything - anywhere, Swap centralises global operations, powers intelligent workflows, and unlocks margin-protecting decisions with real-time data and capability. Our products span cross-border, tax, returns, demand planning, and our next-generation agentic storefront, giving merchants full transparency and the ability to act with confidence. At Swap, we're building a culture that values clarity, creativity, and shared ownership as we redefine how global commerce works. About the Role We're seeking a reliable, organised, and technically minded Support Specialist who enjoys problem-solving and delivering great customer experiences. You'll handle technical questions from merchants, investigate issues across our platform, and help ensure merchants get fast, accurate resolutions. This role blends customer support with light technical investigation: part troubleshooting, part educator, part translator between merchants and our product/engineering teams. You'll work on a wide variety of workflows, from reviewing API logs to helping merchants understand customs docs and you'll be a key contributor to improving the support function as we grow. You'll work closely with our CX, Product, and Engineering teams to keep merchants moving and make our support function even better. Key responsibilities Investigate technical issues escalated from our CX team. Review API logs, webhook events, and internal monitoring tools. Act as a Tier 2 escalation point for issues such as: API errors Webhook failures Customs or documentation questions Stripe disputes Carrier claims (lost/damaged parcels) Label regeneration & shipping rule misconfigurations Become a subject-matter expert (SME) in a product area (e.g., Automations, APIs, Integrations). Work cross-functionally with Product, R&D, Account Managers, CSMs, and Ops to troubleshoot merchant issues. Join merchant calls when a technical specialist is needed for clarification or support. Create and maintain documentation, internal guides, and Knowledge Base articles. Contribute to process improvements that help reduce ticket volume and improve the support experience. What we would like to see: 2-3+ years in Technical Customer Support, ideally in SaaS, e-commerce, or logistics. Strong working knowledge of: APIs & webhooks (authentication, error codes, debugging) E-commerce platforms (Shopify, BigCommerce, WooCommerce) Payments & disputes (Stripe or similar) Shipping & logistics (carriers, customs docs, duties/taxes) Excellent communication skills - able to explain technical concepts clearly. Proficiency with tools such as SQL, Postman, JavaScript, JSON, Shopify, or basic HTML/CSS. Empathetic and solution-oriented approach to customer interactions. Ability to manage escalations and coordinate with multiple teams. Strong organisational and time-management skills in a fast-paced environment. What Success Looks Like Merchant issues are resolved quickly, accurately, and with great communication. Documentation and internal tooling become easier for the rest of the team to use. You become the go-to person for one or more technical areas. Insights you surface help improve product quality and reduce future issues. Merchants feel confident and supported after technical escalations. Benefits: Competitive base salary. Stock options in a high-growth startup. Competitive PTO with public holidays additional. Private Health. Pension. Wellness benefits. Diversity & Equal Opportunities: We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills, and views. The more inclusive we are, the better our work will be. Creating a culture of equality isn't just the right thing to do; it's also the smart thing.

Take your career further with McLane! McLane Company's IT Internship Program offers a unique opportunity to gain real-world experience in enterprise technology. Interns work on meaningful projects that support the systems, infrastructure, and digital tools that power one of the largest supply chain and logistics companies in the U.S. This internship is designed to provide hands-on learning, professional development, and exposure to a wide range of IT functions in a collaborative and supportive environment. What you'll do as an Intern\: Take ownership of a summer-long IT project aligned to a core area such as IT infrastructure, architecture, AI data and analytics, systems administration, or IT operations. Manage project milestones and deliver measurable outcomes that support business or technical objectives Gain hands-on experience with cutting edge enterprise IT tools, platforms, and systems used in a large-scale environment Research and propose improvements to existing IT processes, workflows, or technologies Assist in testing, troubleshooting, and validating new tools or system enhancements Collaborate with IT professionals across various teams to support day-to-day operations and initiatives Participate in team meetings, technical discussions, and professional development sessions to build both technical and business skills Document project findings, technical steps, and final recommendations to support knowledge sharing and future improvements Present project updates and final outcomes to IT leadership and stakeholders Support additional tasks as needed, based on interests and team priorities Qualifications you'll bring as an Intern\: Currently enrolled in a bachelor's degree program in information technology, cybersecurity, information systems, computer science, or a related field Strong interest in enterprise IT and a desire to learn and grow in a professional setting Proficient computer skills including Microsoft Office Suite (Word, PowerPoint, Excel, Outlook). Strong written and verbal communication skills. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards. Fit the following? We want you here! Teamwork oriented Organized Problem solver Detailed Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit https\://**********************************

A leading defense manufacture is seeking a skilled and dependable IT Technician to provide on -site technical support for end users and enterprise systems. The ideal candidate is customer -focused, highly organized, and experienced in troubleshooting a wide range of IT hardware and software issues within a professional environment. Key Responsibilities: Provide deskside and remote support for desktops, laptops, mobile devices, and related peripherals. Install, configure, and maintain operating systems, applications, and enterprise tools. Manage imaging, deployment, asset tagging, and hardware logistics. Respond to VIP or executive -level support requests. Diagnose and resolve network connectivity issues including port activations and switch -level troubleshooting. Maintain accurate documentation of incidents, service requests, and asset records. Follow company IT policies, security standards. Collaborate with remote IT and infrastructure teams to escalate and resolve complex issues. Qualifications: High School Diploma or equivalent required; technical certifications preferred (A+, Network+, or equivalent). Strong knowledge of Windows OS, Microsoft Office Suite, and common enterprise applications. Strong understanding of networking fundamentals (TCP/IP, DNS, DHCP). VantageClear Certification (or equivalent Security credential) required. Benefits: Competitive pay based on experience. Comprehensive health, dental, and vision coverage. Paid time off and retirement plan options. Ongoing training and professional development opportunities. Work in a secure, compliance -driven environment supporting critical IT operations.

Job DescriptionDescription: IT Maintenance Technician Doota Industrial America, a leading electrical/telecommunications company, is seeking a highly skilled and motivated It Maintenance Technician to join our team. By joining Doota Industrial America, you will be part of a company that combines the agility of a start-up with the stability of an enterprise, providing unmatched opportunities for professional growth and development. Demonstrate a fundamental understanding of TCP/IP protocols, including networking addresses, serial connections, ethernet connections, VLANs and MAC addresses. Familiarity with connected nodes, including servers, and essential vendor manufacturing tools. Efficiently troubleshoot unexpected PC server and networking switch issues. Collaborate with multiple stakeholders, including networking administrators, IT administrators, strategy teams, server administrators, and technical line of business owners, to resolve issues promptly, both during production and non-production hours. Receive and process technical maintenance requests in JIRA from various technical business requesters. Understand the scope of requests and associated issues, proactively seek clarification when needed, and schedule IT releases accordingly. Develop and implement effective processes to complete requests and validate their successful execution post-production. Address and resolve any issues that may arise. Work with a variety of on-premises custom-proprietary PC applications to facilitate communication, research technical information, and schedule releases on different systems. Perform physical maintenance tasks within the manufacturing facility. Provide detailed written updates and documentation of activities. Requirements: Minimum of a high school diploma or equivalent; additional technical certifications or relevant coursework is a plus.. 2+ years of experience as a field technician in the electrical or telecom industry Basic to intermediate knowledge of TCP/IP networking, connected nodes, and Windows for servers. Strong problem-solving skills with the ability to troubleshoot and resolve technical issues. Excellent communication and collaboration skills, with the ability to interact with multiple stakeholders. Experience with JIRA or similar issue-tracking tools is preferred. Ability to work in a dynamic manufacturing environment, both independently and as part of a team. Strong organizational skills and attention to detail. Flexibility to work during non-production hours as needed. Work on-site at a vendor location in Austin. What We Offer Health & Dental 401K Company Match 4% Vacation, Sick Time & Holidays Internal Mobility Unlimited Development Opportunities Professional Development Reimbursement Program Team Outings Who We Are At Doota Industrial America, we foster a vibrant environment that nurtures creativity, collaboration, and professional growth. As part of our family, you will have access to resources and support that empowers you to excel. Our commitment to culture, integrity, and continuous improvement lies at the core of our mission, propelling us to transcend industry boundaries and make lasting, positive impacts on the world. Embark on an exhilarating journey with Doota Industrial America, where we unite forward-thinking pioneers driven by a passion for innovation. We are expanding our dynamic teams with individuals eager to collaborate, build communities, and shape a brighter future together. Our doors are open to candidates from all walks of life, with diverse experiences, skill sets, and backgrounds, as we embrace the power of inclusion and diversity in our work culture. Equal Opportunity Employer, are committed to creating a diverse and inclusive company culture and that your team does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law, and it is the company's commitment to creating an inclusive workplace and how candidates can request reasonable accommodations.