Post job

Information technology professional jobs in Smyrna, GA - 1,966 jobs

All
Information Technology Professional
Information Technology Internship
Information Technology Specialist
Information Technology Administrator
Information Technology Technician
Network Technician
Technical Specialist
Information Engineer
Information Technology/Support Technician
Information Technology Support Manager
Information Technology Manager
Software Technician
Information Technology Technical Lead
Student Technician
Technical Support Engineer
  • Technical Specialist (Perimeter R184)

    Apple 4.8company rating

    Information technology professional job in Atlanta, GA

    Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services. **Description** Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities. **Minimum Qualifications** You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. **Preferred Qualifications** You can: Demonstrate technical expertise of Apple products and services. Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment. Navigate customer service issues with care and strong interpersonal skills. Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience. Work in a fast-paced environment and balance multiple tasks at the same time. Work well in a team environment, demonstrating shared responsibility and accountability with other team members. Be trusted with sensitive or confidential information, keeping with Apple's core values. Be curious and open to learning from others and helping each other grow. ### Place of Work On-site ### Requisition ID Retail3 ### Job Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits (************************************************ For information about pay, if you are interested in roles located in one of our California, Colorado, Hawaii, Illinois, Minnesota, New York, Washington, or Washington DC locations click here to select a store and view pay information (************************************************************************** Picker?d=10&m;=location). Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program. ### Application Link *********************************
    $104k-137k yearly est. 1d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Technical Success Specialist

    Airlock Digital

    Information technology professional job in Atlanta, GA

    Who Are We? Airlock Digital is a global leader in application control and allowlisting. We seek to empower every organization to run only what they trust and operate free from malware and ransomware. With rapid growth across Australia, North America, and EMEA. We are committed to our core values, respect, determination, and integrity. We support a diverse and expanding global customer base. At Airlock, we pride ourselves on being a team of humble, collaborative, and driven professionals who support one another and share a passion for cybersecurity. What We are Looking For: As a Technical Success Specialist (TSS), you will be crucial in managing and supporting our self service customer segment. This role focuses on driving customer satisfaction, product adoption, and retention through scalable, low-touch engagement strategies. You will ensure customers achieve value from our solutions while proactively addressing their needs through targeted intervention, interaction, and automation. Key Responsibilities: Act as the primary point of contact for relevant customers, delivering timely responses and guidance via email, or self-service channel Drive product adoption by developing and sharing resources, including tutorials, guides, and best practices. Analyse portfolio customer data to intervene and engage with 'At Risk' customers Proactively reach customers through lifecycle campaigns to ensure continuous engagement and satisfaction. Demonstrate a deep understanding of Endpoint cybersecurity products and services to communicate value to customers effectively Collaborate with customers to define their business objectives and align them with Airlock Digital software solutions. Understand the customer's desired outcomes and develop strategies to drive maximum value from our solutions. Identify unmet needs and customer pain points by deeply understanding our customers' needs and feedback. This information will be fed into our product roadmap. Ensure alignment with customers on objectives, as well as on performance and satisfaction metrics. Identify, develop & implement workarounds to bridge product issues or limitations to achieve customer outcomes. Support the development and implementation of customer service standards & best practices with customer feedback. Work across our business to represent the 'voice of the customer' in internal meetings (e.g., feature review and prioritisation, support improvements, etc). Develop and maintain strong relationships with key stakeholders within customer organisations. Required Skills & Qualifications: +3 years' experience in a similar role, preferably in Cybersecurity. Passion for IT/cyber security. Motivated by continual learning and improvement. Possesses an exceptional customer service ethic. A proactive problem solver. Quickly establish rapport with others. Communicate clearly both verbally and in writing. Demonstrated ability to manage and grow large enterprise accounts, delivering exceptional customer satisfaction and business outcomes. Strong strategic thinking and problem-solving skills, with the ability to navigate complex customer environments and identify solutions. Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels of an organisation. Results-driven mindset focusing on driving customer success and achieving business goals. Technical proficiency and the ability to understand and articulate software solutions. What We Offer: We don't think money is everything, but we know it is an important part of your decision to apply for a role. Additional factors considered in extending an offer include responsibilities of the job, education, location, experience, knowledge, skills, abilities, and internal equity, alignment with market data, or applicable laws. Flexible Work Environment, Hybrid or Remote - Time Off - Paid Volunteering Time - Birthday Leave - Paid parental Leaves - Home Office Allowance Our Commitment: We believe in supporting our team members both personally and professionally. Named one of the Australia's Greatest Places to Work and 5th best technology company for 2025, we value flexibility, trust, and a work environment that empowers our team to do their best work. We will be assessing applications as they come in, so we encourage you to send your resume through to us as soon as possible. All official job offers from our company are extended directly by our recruitment team and will be sent through an official BambooHR document for your review and signature. Please be aware that we do not ask for any personal information in the process of extending offers of employment, such as financial details. Upon acceptance of any offer, we will request such information as part of the onboarding process prior to or on your first day of employment, and only after completing a National Police Check through an authorized third-party vendor. If you receive any communication asking for personal details outside of these processes, please contact us immediately to verify the authenticity of the request. Your security is important to us, and we are committed to a safe and transparent hiring experience. No contact from recruitment agencies, thank you
    $73k-111k yearly est. 1d ago
  • IT Portfolio Mgr - Strategy & Enablement

    Dolby 4.9company rating

    Information technology professional job in Atlanta, GA

    Join the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you'll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment worldwide. To do that, we need the absolute best talent. We're big enough to give you all the resources you need, and small enough so you can make a real difference and earn recognition for your work. We offer a collegial culture, challenging projects, and excellent compensation and benefits, not to mention a Flex Work approach that is truly flexible to support where, when, and how you do your best work. The Finance & IT function works to accelerate business growth through ensuring that the company's operations run efficiently and effectively, ultimately enabling the achievement of company goals. We are seeking an IT Portfolio Manager to play a central role in shaping how technology strategy is defined, governed, funded, and executed across Dolby. This role is responsible for leading the ongoing development and maintenance of our service and investment portfolio and ensuring technology initiatives and spend are tightly aligned to business priorities. This leader will serve as a strategic partner to the CIO, IT leadership, Finance, and business stakeholders-providing clarity, structure, and transparency into where technology dollars are invested, what value they deliver, and how initiatives align to company strategy. Our Ideal Candidate The ideal candidate is a strategic thinker with strong execution instincts. You understand how IT strategy, service portfolios, and investment decisions come together to drive business outcomes. You are comfortable navigating ambiguity, influencing senior leaders, and balancing competing priorities across the enterprise. You bring strong business and financial acumen, are adept at translating strategy into actionable roadmaps, and can establish lightweight but effective governance that enables-not slows-decision-making. You are viewed as a trusted advisor who helps leaders make informed trade-offs across initiatives, services, and spend. Your Responsibilities Reporting to the CIO, your responsibilities will be: Partner with the CIO and IT leadership to maintain and evolve the enterprise IT strategy and multi-year technology roadmap. Ensure alignment between business strategy, technology capabilities, and planned investments. Translate strategic priorities into an actionable portfolio of initiatives and services. Own and manage the IT initiative and service portfolio, providing transparency into scope, value, cost, and outcomes. Ensure IT services are clearly defined, rationalized, and aligned to business needs and demand. Lead prioritization discussions to balance innovation, run-the-business, and transformation efforts. Technology Investment & Spend Management Lead IT spend and investment management discussions, including demand intake, prioritization, and financial transparency. Partner with Finance and Procurement to support IT budgeting, forecasting, and long-range investment planning. Identify opportunities for cost optimization, supplier rationalization, and improved return on technology investments. Provide oversight of the IT delivery portfolio, ensuring initiatives are tracked against objectives. Deliver executive-level reporting on portfolio health, investment allocation, and value realization. Stakeholder Engagement & Influence Act as a strategic liaison between IT and the business, ensuring shared understanding of priorities, constraints, and trade-offs. Drive consistent decision-making frameworks and reinforce accountability for outcomes across the technology portfolio. Your Qualifications 5+ years of experience in IT strategy, portfolio management, technology finance, or related leadership roles. Bachelor's degree in Business, Information Systems, Technology, or a related field. Demonstrated success managing IT strategy, service portfolios, and investment governance. Strong understanding of technology financial management, demand management, and portfolio prioritization. Proven ability to influence senior executives and lead cross-functional decision-making. PMP, ITIL, or related certifications preferred. The Atlanta Area base salary range for this full-time position is $136,500 - $187,400 and the Bay Area base salary range is $170,600 - $234,200, which can vary if outside this location, plus bonus, benefits, and some roles may also include equity. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job‑related skills, competencies, experience, market demands, internal parity, and relevant education or training. Your recruiter can share more about the specific salary range and perks and benefits for your location during the hiring process. Dolby will consider qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code, Article 49, and Administrative Code, Article 12. Equal Employment Opportunity Dolby is proud to be an equal‑opportunity employer. Our success depends on the combined skills and talents of all our employees. We are committed to making employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, family status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state, and local laws and ordinances. #J-18808-Ljbffr
    $170.6k-234.2k yearly 1d ago
  • Information Technology Professional (IT Support) (Atlanta)

    Us Navy 4.0company rating

    Information technology professional job in Atlanta, GA

    At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. That's why it's critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly, and errors are fixed without any interruption to the mission. Want to start your journey with the Navy? Apply Now Enlisted None What to Expect Information Systems Technician More Information Responsibilities Information Systems Technicians manage communication operations and networks aboard Navy vessels, and play a vital role in everything from electronic mail systems to special intelligence and information warfare systems. There are two types of Information Systems Technicians depending on whether you choose to serve on ships or submarines. Responsibilities may include: INFORMATION SYSTEMS TECHNICIAN (IT) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Ensuring the proper security and handling of communications materials, systems and equipment Performing diagnostics and data recovery operations and maintaining logs INFORMATION SYSTEMS TECHNICIAN SUBMARINES (ITS) Establishing, monitoring and maintaining radio frequency communication systems Operating and maintaining global satellite telecommunications systems Transmitting, receiving and storing all incoming and outgoing messages Managing and coordinating information systems security across platforms and fleets Designing, installing and operating wide-area-networks, computer systems and associated devices Performing network system administration, maintenance and training and manage network security Installing applications, troubleshooting user problems and providing training and assistance with use of computer hardware and software Writing programs to collect and distribute data for a variety of applications Performing diagnostics and data recovery operations, and maintain logs Operating and maintaining electronic equipment used for detection and tracking, communication security and cryptography and Electronic Warfare Systems Operating and maintaining testing and auxiliary equipment Ensuring the proper security and handling of communications materials, systems and equipment Work Environment As an IT, you are primarily stationed aboard ships at sea, while you'll serve aboard submarines as an ITS. You will also receive shore assignments. Your typical work environment will be a clean, climate-controlled indoor space used to house electronic equipment or computers. Training & Advancement Upon completion of initial training at Recruit Training Command Great Lakes (known as Boot Camp), both ITS and ITs report for specialized training, including: Class A Technical School (24 weeks) in Pensacola, FL (for ITs) or Groton, CT (for ITSs) for training on Microsoft, Cisco and Oracle computer software and hardware fundamentals, automatic data processing, security, and system theory and operation. After A School, Information Systems Technician Submarines (ITS) will also attend submarine training: Basic Enlisted Submarine School (8 weeks) in Groton, CT, for training in basic submarine systems. Note that this training is only for Information Systems Technician Submarines (ITS). After completing training, ITs and ITSs will receive their first assignments. ITs may be assigned to a ship, communication station or shore station, while ITSs may be assigned to a submarine, communication station or shore station. Promotion opportunities are regularly available but competitive and based on performance. Advanced Training Advanced training as an Information Systems Technician may be available during later stages of your career. For those with further leadership aspirations and a college degree, Officer roles may be available, providing opportunities to lead and train others. Post-Service Opportunities Specialized training received and work experience gained in the course of service can lead to valuable credentialing and occupational opportunities in related fields in the civilian world, such as IT and network support, computer programming, web development, and information security. Education Opportunities Beyond offering access to professional credentials and certifications, Navy technical and operational training as an Information Systems Technician can translate to credit hours toward a bachelor's or associate degree through the American Council on Education. You may also continue your education through undergraduate degree opportunities like the Navy College Program and Tuition Assistance and the Post-9/11 GI Bill. Qualifications & Requirements A high-school diploma or equivalent is required to become an Enlisted Sailor and an Information Systems Technician. Due to the sensitive nature of this role, you must be a U.S. citizen eligible for a Top Secret security clearance, which requires a background investigation. Immediate family members must also be U.S. citizens. IT and ITS applicants should have good arithmetic, writing and speaking skills, and should be able to use and understand computers. You should also be able to perform detailed work, keep accurate records and work well with others as part of a team. Important physical attributes include good manual dexterity and physical strength. ITS applicants must be willing to serve aboard submarines. General qualifications may vary depending upon whether you're currently serving , whether you've served before or whether you've never served before . Part-Time Opportunities Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Information Systems Technicians in the Navy Reserve typically work at a location close to their homes. For annual training, you may serve anywhere in the world, including locations in the U.S., at bases overseas, or in areas where humanitarian needs are great. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. Most of what you do in the Navy Reserve is considered training. The basic Navy Reserve commitment involves training a minimum of one weekend a month (referred to as drilling) and two weeks a year (referred to as Annual Training) - or the equivalent of that. Information Systems Technicians in the Navy Reserve serve in an Enlisted role. Before receiving the ongoing professional training that comes with the job, initial training requirements must be met. For current or former military Enlisted servicemembers, prior experience satisfies the initial Recruit Training requirement, so you will not need to go through Boot Camp again. For those without prior military experience, you will need to meet the initial Recruit Training requirement by attending Boot Camp in Great Lakes, IL. This training course will prepare you for service in the Navy Reserve and count as your first Annual Training. Compare Navy Careers See how a career as an Information Systems Technician compares to other Navy jobs. Compare roles, pay and requirements for each job now.
    $50k-72k yearly est. 1d ago
  • Manager, PEPI - Software & Tech M&A (Open to all US locations)

    Alvarez & Marsal 4.8company rating

    Information technology professional job in Atlanta, GA

    Alvarez & Marsal Private Equity Performance Improvement Manager, Software Product and Tech Diligence Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are why our people love working at A&M. The Team A&M's Private Equity Performance Improvement Services (PEPI) practice, with offices throughout the US, focuses on serving upper middle market and large cap private equity firms who have engaged A&M to help improve operating results at their portfolio companies. The companies we serve are upper middle market in the $50 million to $1 billion plus range. Our PEPI services include: Merger Integration & Carve-outs IT- pre-acquisition diligence IT- post-acquisition implementations and integration Interim Management Commercial Due Diligence/Strategy Rapid Results Supply Chain CFO Services How you will contribute We bring a structured and disciplined approach to create and capture value. We provide private equity buyers and their portfolio companies with a broad continuum of knowledge and tools for mergers, acquisitions, carve-outs, joint ventures and alliances. The team works across the full spectrum of the deal lifecycle from pre-deal technology, operational and synergy reviews, through 'Day-1' planning, to post-deal implementations. Our services include due diligence (software product and tech, IT and operational), merger integration / carve-out planning and execution, transition service agreement negotiation & governance, ERP implementations, IT operations & cost reduction, and enterprise architecture. The PEPI IT group is a growing business targeting high growth in the next two to four years. We offer excellent opportunities for career advancement and build leadership skills. The leadership team is focused on providing development opportunities, training and exposure to international business assignments. Manager: We are seeking individuals that can be part of a team that conducts software product and technology due diligence assessments on target organizations for private equity clients and their portfolio companies. In this role, managers conduct software product and technology assessments focused on the following key areas: product features / functionality and product roadmaps; technology and architecture; intellectual property and open source; R&D organization and processes, including the software development lifecycle; R&D OpEx and CapEx expenditures; and hosting infrastructure These assessments will be conducted across the following types of engagements: Pre-acquisition, buy-side software product and tech due diligence. Pre-transaction, sell-side software product and tech due diligence. Pre-acquisition, synergy and cost take-out assessment, related to software product and tech, for roll-up and tuck-in acquisitions. Post-acquisition, software product and tech related value creation and performance improvement, working with the recently acquired target or an existing portfolio company. A manager will have several roles on the engagement team including: Actively participate in key target and client interactions, including interviews, interim updates, final readouts and any follow-ups. Develop and manage the data request list that identifies key data, artifacts, and documentation required from the target for the assessment; includes managing related interactions with the bankers managing the process and the client. Conduct detailed analysis of the target across all areas of assessment, focusing on quantitative and qualitative data gathering, organizing, and analysis. Summarize key insights into client-ready exhibits, pages, sections of the interim and final deliverables. Ensure the quality of deliverables and effectively manage the day-to-day relationships to ensure exceptional performance. Supervise and mentor junior staff Qualifications: 5-8 years of professional consulting or relevant industry experience, with a minimum of five years consulting to the tech industry or specializing in software/tech-enabled services product management or software development. Desired - experience working for or with private equity sponsors, portfolio companies, or related transaction / product and tech due diligence experience. Exemplary communication skills, both oral and written, including proven ability to directly develop and deliver executive-level, client-ready written communication materials, including interim updates and final deliverables. Demonstrated track record working with business leaders (directors and above) as well as private equity deal staff. Excellent fact-gathering and analytical skills, including quantitative and qualitative analysis. Previous software / product experience, either in a software organization or related advisory experience from a top-tier strategy firm, leading specialist, niche advisory firm, or Big-4 consultancy. Demonstrated ability to translate tech insights into commercial implications. Bachelor's degree required, with a major in Computer Science, Engineering, Economics or another highly analytical and rigorous field. Flexibility to travel at least 75% of time. Your journey at A&M We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person's unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals. Benefits Summary Full-time Positions and Part-time Positions Over 30 hours Regular employees working 30 or more hours per week are also entitled to participate in Alvarez & Marsal Holdings' fringe benefits consisting of healthcare plans, flexible spending and savings accounts, life, AD&D, and disability coverages at rates determined periodically as well as a 401(k) retirement savings plan. Provided the eligibility requirements are met, employees will also receive an annual discretionary contribution to their 401(k) retirement savings plan from Alvarez & Marsal. Additionally, employees are eligible for paid time off including vacation, personal days, seventy-two (72) hours of sick time (prorated for part time employees), ten federal holidays, one floating holiday, and parental leave. The amount of vacation and personal days available varies based on tenure and role type. Click Work Well. Live Well. for more information regarding A&M's benefits programs. The salary range is $125,000 - $190,000 annually, dependent on several variables including but not limited to education, experience, skills, and geography. In addition, A&M offers a discretionary bonus program which is based on a number of factors, including individual and firm performance. Please ask your recruiter for details. Alvarez & Marsal recruits on an ongoing basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) that they are qualified for and that are of interest to them. A&M does not require or administer lie detector tests as a condition of employment or continued employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. #LI-CP1 Inclusive Diversity A&M's entrepreneurial culture celebrates independent thinkers and doers who can positively impact our clients and shape our industry. The collaborative environment and engaging work-guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity-are the main reasons our people love working at A&M. Inclusive Diversity means we embrace diversity, and we foster inclusiveness, encouraging everyone to bring their whole self to work each day. It runs through how we recruit, develop employees, conduct business, support clients, and partner with vendors. It is the A&M way. Equal Opportunity Employer It is Alvarez & Marsal's practice to provide and promote equal opportunity in employment, compensation, and other terms and conditions of employment without discrimination because of race, color, creed, religion, national origin, ancestry, citizenship status, sex or gender, gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, family medical history, genetic information or other protected medical condition, political affiliation, or any other characteristic protected by and in accordance with applicable laws. Employees and Applicants can find A&M policy statements and additional information by region here. Unsolicited Resumes from Third-Party Recruiters Please note that as per A&M policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that A&M will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
    $125k-190k yearly 1d ago
  • Specialist, IT Internal Audit

    Ciena 4.9company rating

    Information technology professional job in Atlanta, GA

    As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact. Are you ready to make a meaningful impact by evaluating and enhancing risk management, operations, and governance processes? At Ciena, we are committed to innovation, collaboration, and excellence. We are seeking a talented IT Audit Specialist to join our Internal Audit team, where your expertise will contribute to shaping our control environment while supporting the Audit Committee and management. This role offers a dynamic blend of individual and team leadership responsibilities, with opportunities for domestic and international travel up to 10%. How You Will Contribute: Plan, manage, and execute complex IT-related, Sarbanes-Oxley, and operational audit projects in alignment with the Institute of Internal Auditors (IIA) Professional Practices Framework. Conduct or lead IT risk assessments, developing detailed audit programs and tests using industry-standard models such as COSO, NIST, COBIT, and ITIL. Enhance audit testing techniques by leveraging artificial intelligence (AI), data analytics, and continuous monitoring/auditing tools. Perform IT audits to ensure compliance with regulations, cybersecurity standards, policies, and procedures, while identifying opportunities for operational improvement. Oversee audit engagements, ensuring timely execution, milestone achievement, and high-quality documentation of fieldwork. Evaluate internal control environments, assessing the efficiency and effectiveness of IT processes and systems. Draft concise, accurate, and fact-based audit reports, identifying deficiencies and recommending actionable improvements. Collaborate across all organizational levels to secure management commitment for issue resolution and advise on risk and control evaluations for new or revised processes. The Must Haves: Bachelor's degree in Information Systems, Computer Science, or a related discipline (MBA preferred). 5-6 years of IT-related internal or external audit experience (Big 4 experience preferred). In-depth knowledge of IT operations, networks, applications, cybersecurity, and Active Directory. Proficiency in Sarbanes-Oxley IT General Computer Controls, COSO, ISO 27001, COBIT, NIST, and ITIL models. Familiarity with data analytics, automation, and AI technologies for audit purposes. Strong interpersonal, oral, and written communication skills combined with excellent analytical capabilities. Professional certifications such as CISA, CISSP, CIA, CISM, or ISO 27001 audit experience preferred. Nice to Haves: Familiarity with Oracle or similar ERP systems and Oracle/SQL databases. Experience with audit tools like Onspring and AuditBoard. Knowledge of cloud and outsourced vendor risks, controls, and audit approaches. Vendor audit experience and understanding of AI testing techniques and tools. Highly ethical, team-oriented, inquisitive, and logical with a self-directed problem-solving mindset. Pay Range: The annual pay range for this position is $81,600 - $120,000. #LI-SG Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available. Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence. Not ready to apply? Join our Talent Communityto get relevant job alerts straight to your inbox. At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination. Ciena is an Equal Opportunity Employer, including disability and protected veteran status. If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
    $81.6k-120k yearly 4d ago
  • Rad Tech Student, PRN

    Piedmont Healthcare 4.1company rating

    Information technology professional job in Atlanta, GA

    Overview: Operates radiologic equipment to make clinical diagnostic radiographs and performs routine diagnostic procedures according to established standards and practices. Provide patient services using imaging modalities. Provides patient care to all age groups to include neonatal, pediatrics, adult, and geriatrics. Responsibilities: Operates radiologic equipment to make clinical diagnostic radiographs and performs routine diagnostic procedures according to established standards and practices. Provide patient services using imaging modalities. Provides patient care to all age groups to include neonatal, pediatrics, adult, and geriatrics. Qualifications: Education A student currently enrolled in as a 2nd year student in an accredited radiological technology program Required Work Experience No experience required Required Licenses and Certifications BCLS - Basic Life Support Upon Hire Required Business Unit : Company Name: Piedmont Atlanta Hospital
    $21k-34k yearly est. 1d ago
  • IT Support Technician

    Titan Specialty 4.6company rating

    Information technology professional job in McDonough, GA

    The Specialty Division of Titan International is looking for an Information Technology Support Technician to work at our Distribution Center in McDonough, GA. The IT Support Technician is responsible for providing personal computer, local area network, and production-related IT support to employees at a particular site and/or across the company. The position reports to the IT Manager, Infrastructure and Cyber Security. The position requires the ability to collaborate across departments, attention to detail, accuracy, high energy, forward thinking and the ability to adapt to changing business requirements while maintaining consistent, reliable, and cost-effective IT solutions and services. Essential Duties and Responsibilities: Work with Manager to establish challenging goals, plans and objectives that support the company's vision Install, test, troubleshoot, upgrade and maintain personal computers, local area networks and other IT related equipment Provide technical support to IT and non-IT employees Perform operating system and/or application software updates in a timely and thoughtful fashion and in compliance with IT policies, procedures and plans Research and recommend solutions to improve business performance and/or reduce cost Configure, test, debug and document device and software configurations, as appropriate Perform IT activities to ensure positive results are achieved in the areas of customer service, on-time delivery and business case attainment Maintain compliance to all IT policies and procedures Design and implement lean concepts and principles within the IT function and fully support lean initiatives throughout the company Support a positive work environment-based mutual respect, honesty, team work and continuous improvement Maintain 24x7 availability to address critical business and/or IT issues Installation, administration, maintenance and support of Windows networks Hardware setup/maintenance for PCs, printers, label printers, switches, projectors, fax machines, video conferencing equipment, scan guns, and tablets Support Cisco wireless infrastructure and associated Windows/Android Mobile handheld scanners is preferred by not required Serve as primary point of contact for local IT supplier Serves as primary point of contact for phone system maintenance and repairs; experience with Ring Central phone systems is a plus Install, configure and assist users with Microsoft Office products Manage users, computers and groups in Active Directory Manage local network file shares and permissions Primary contact for local backup and restore operations Perform other related duties as assigned Qualifications Education and Experience Required: Associates degree, required Minimum of five years' experience of successful and progressive IT applications and/or business analyst experience Certification, degree, or proven knowledge base in specific skill set Ability to provide oral and written communication to all levels of employees within the Company and vendors as it relates to this position & to safety regulations Must agree to wear proper clothes and shoes approved for this job Experience in Manufacturing and/or distribution is preferred but not required Exposure to other supporting information technologies such as barcoding, production scheduling, and JD Edwards EnterpriseOne is a plus Experience working with business owners and employees to help drive significant improvements in business performance Successful track record in driving continuous improvement within an organization utilizing lean and six-sigma tools Personal Trait Profile: Provide clear and concise oral and written communication to all levels of employees within the company Maintain a high level of confidentiality as needed Organize and prioritize work Manage multiple projects simultaneously Work up, down, and across the organization as a team player
    $50k-77k yearly est. 11d ago
  • Departmental Information Technology Specialist - Juvenile Court

    Dekalb County 3.8company rating

    Information technology professional job in Decatur, GA

    The purpose of this classification is to perform basic computer, software and hardware installation, configuration, and administration of department specific business applications and associated hardware. Positions in this class proactively monitor department specific business applications and services across multiple-platforms; perform a variety of analytical and programming tasks to enhance, configure and install department specific business applications; works with technical staff across technology disciplines to accomplish work with underlying technologies specific to individual department needs including client-server, service-oriented, database or web-based environments; and perform other duties as required. Essential Functions: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Provides individual department specific computer hardware and software support on department business systems including install, configure, apply patches and upgrades, moves and rearrangements, and troubleshoot and perform diagnostics for Level 1 and 2 problems on department specific systems. Performs analysis and research about department specific applications and new technology, and interprets specifications, and designs modifications of low to average complexity. Maintains department specific inventories, documents activities, executes and updates procedures. Confers with department users to define requirements and validate conformance to acceptance criteria. Coordinates department specific business system implementation with users and departmental personnel. Assists in integration of desktop, laptops, mobile and other endpoint devices with department specific systems including messaging applications, system integration, management and testing tools, and business specific applications. Provides through Tier 2 support to department users for basic software and hardware of end-user computing and desktop systems. Recommends procedures and controls for problem prevention, and escalates to Tier 3 support when necessary. Participates in the testing and evaluation of new desktop and mobile device solutions, and for department specific implementations. Provides assistance and consultation to department users of computing systems software tools and applications; and trains end users in use of departmental software and business applications. Minimum Qualifications: Associate degree in Computer Science, Information Systems/Technology, or a closely a related field required; two years of progressively responsible, professional level technical support experience in a small-scale Information Technology environment; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Special License or Certification Requirements: Must possess and maintain a valid Georgia driver's license.
    $54k-71k yearly est. Auto-Apply 6d ago
  • IT Support Manager

    Primerevenue 4.3company rating

    Information technology professional job in Atlanta, GA

    ARE YOU READY TO WORK AT PRIMEREVENUE? The IT Support Manager is responsible for establishing and maintaining IT Support standards while leading a small, globally distributed IT Support TEAM. This is a hands-on, player-coach role with primary focus on Microsoft environments, MacOS support, identity management, and endpoint operations, while serving as the internal technical owner and liaison for third-party IT and network service providers. WHAT YOU GET TO DO * Lead and develop a small, global IT Support TEAM in a hands-on, player-coach capacity * Act as an escalation point for complex systems, identity, endpoint, and office technology issues. * Own support and administration of hybrid Windows environment (Active Directory, Group Policy, Entra ID, Intune) * Manage Microsoft Entra ID, including user lifecycle, MFA, and Conditional Access * Oversee endpoint lifecycle management for Windows and MacOS devices (onboarding and offboarding) * Partner with third-party IT and network service providers to triage issues, escalate incidents, and support office changes * Maintain working knowledge of corporate networking fundamentals to enable effective collaboration (Meraki experience preferred) * Ensure reliability of conference room, AV, and office technology * Establish and improve IT Support processes, documentation, SLAs, and KPIs * Manage IT budget, vendors, assets, and service inventory in partnership with Security and IT leadership * Collaborate with management to implement IT policies, procedures, strategies, and controls WHAT ARE WE LOOKING FOR? * Bachelor's degree in Information Technology or related field, or equivalent experience * 5+ years of hands-on IT support experience * 1-3 years of people leadership or team lead experience * Proven experience with Active Directory, Group Policy, and Entra ID * Experience supporting hybrid windows and MacOS environments * Working knowledge of corporate networking fundamentals * Experience collaborating with third-party IT or network service providers * Experience supporting executive users in an office environment * Ability to operate in an on-call support model as needed * Strong work ethic with the ability to operate with minimal supervision * Hands-on experience with enterprise device management and productivity tooling (Intune, Jamf, NinjaOne experience preferred) * ITIL certification desirable WHAT IS PRIMEREVENUE ABOUT: Established in 2003, PrimeRevenue is the leader in working capital financial technology solutions. PrimeRevenue has the largest and most diverse global funding network of more than 100 funding partners. Supporting 30+ currencies on a single cloud-based, multi-lingual, cross-border network, PrimeRevenue facilitates a volume of more than $250 billion in payment transactions per year. Offering working capital solutions for both accounts payable and accounts receivable, PrimeRevenue is the only supply chain finance provider offering hands-on, 24/7 global support and patent-pending technology. This ensures our clients see more cash, faster, while ensuring sustainable cash flow gains year-over-year. With nearly 200 employees in offices around the globe, PrimeRevenue has a diverse, multi-lingual team that is quickly growing. Our smart, hungry, and humble TEAM is dedicated to our values, PRIDE + Integrity. Performance, Respect, Innovation, Diversity, Excellence and Integrity are engrained in our culture and are integrated into everything we do - which ensures we deliver outstanding results for clients. Our multicultural workplaces offer outstanding opportunities for professional and personal development. Like most successful companies, you'll find people who are highly intelligent, motivated, fun-loving and above all, ethical. At PrimeRevenue, you will work with a great TEAM that is pursuing a massive overall opportunity. PRIMEREVENUE PERKS: * Competitive pay, bonus, and retirement programs * Generous benefits and time off programs * Professional growth, learning, and development opportunities * Innovative, global, TEAM centric environment * Community service-oriented culture * Collaborative, casual, fun, and flexible work environment with access to top technology, stocked breakrooms, and coffee bars * TEAM events and employee celebrations
    $83k-115k yearly est. Auto-Apply 12d ago
  • Senior IT Support Manager

    Playags

    Information technology professional job in Atlanta, GA

    We are looking for a Senior IT Support Manager who loves solving problems and is passionate about building a reliable, secure, and delightful end‑user technology experience. You will lead a global team of IT Support Managers spanning Atlanta, Las Vegas, Mexico City, and Sydney, aligning processes, tools, and service quality across regions. Working closely with IT Engineering, Network, Business Systems, HR, BI, and business leaders, you will raise the bar on IT service delivery, modern endpoint management, and support automation that powers AGS's growth. You have a proven track record helping companies scale internationally-standing up support operations, tooling, and processes across new regions (e.g., LATAM, APAC, ANZ) while maintaining global standards and local compliance. Responsibilities * Exercise discretion and independent judgment with respect to matters of significance. * Manage managers: coach, mentor, and performance‑manage IT Support Managers across four regions; set goals, run playbooks, and foster a "one team" culture. * Run world‑class Service Desk & Desktop Support: standardize intake, triage, and escalation using Jira Service Management, enforce SLAs/SLOs, and publish service health metrics. * Modern endpoint operations: lead imaging, patching, compliance, and software delivery with Intune, SCCM, and Entra ID; drive secure configurations with MFA and Conditional Access. * Cross‑platform support: ensure robust support for Windows and mac OS environments, including device enrollment, patching, and security baselines. * Security partnership: collaborate with SecOps on EDR/XDR alerting, phishing response, and incident runbooks; champion least‑privilege and device hardening. * Onboarding/offboarding excellence: co‑own HR‑integrated workflows (birthright access, license mirroring, first‑day readiness); ensure timely, complete offboarding. * Asset & license stewardship: keep accurate inventories with Ivanti ITAM and related tooling; reconcile licenses, optimize spend, and support audits. * Change & tool migrations: coordinate rollouts and transitions (e.g., collaboration tools, domain/email changes, file‑sharing standards) with minimal disruption. * Vendor management & budget discipline: obtain quotes, manage renewals, and document ROI for core IT support tools and services. * Communications & events: publish clear updates for facility notifications, Town Halls, maintenance windows, and executive briefings. * Continuous improvement: identify bottlenecks, automate routine tasks (PowerShell, workflow automation), and drive "shift‑left" knowledge and self‑service. Skills/Requirements * Bachelor's degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience). * 8+ years of professional IT Support experience with 3+ years managing multi‑site/global support teams (managing managers strongly preferred). * Hands‑on leadership with Microsoft 365, Intune, SCCM, Entra ID/Azure AD, Windows 10/11, mac OS, and Jira Service Management (workflows, SLAs, automations, reporting). * Expert in designing, operating, testing, and improving support processes; strong problem‑solving and root‑cause analysis skills. * Security‑minded, with experience partnering on EDR/XDR, phishing/malware response, and secure remote access (e.g., Meraki, GlobalProtect). * A passion to help your team members and to work with them for the greater good; excellent communication and stakeholder management. * Be self‑motivated and proactive to get stuff done; comfortable with iteration and change to create and design great things. Nice to Have * Experience with Ivanti ITAM, BeyondTrust Remote Support, Verkada, Exclaimer, PowerShell scripting, and Software Center; ITIL certification. * Experience deploying AI‑driven self‑service tools (e.g., virtual agents, automated ticket triage, knowledge bots) to reduce ticket volume and improve user experience. Work Location & Team Model * Onsite - Atlanta, GA (primary). * Manages a global team with onsite and remote members in Las Vegas, Mexico City, and Sydney; occasional travel required. Note: All offers are contingent upon successful completion of a background check. Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer.
    $79k-117k yearly est. Auto-Apply 19d ago
  • IT Technician

    Academy of Scholars 4.1company rating

    Information technology professional job in Decatur, GA

    Job Description Are you passionate about technology and eager to solve IT challenges while making a difference in a school community? We are seeking an enthusiastic Entry-Level IT Technician to join our school's IT team. In this role, you will support students, teachers, and staff with their technology needs in a friendly, patient, and professional manner. This is a great opportunity for someone looking to start or grow their career in IT while contributing to a positive learning environment. Key Responsibilities Install and set up PC hardware, peripherals, and classroom technology. Inspect, maintain, and repair computer equipment (e.g., keyboards, mice, projectors, smart boards). Install, configure, and manage software according to specifications. Set up and maintain local networks, ensuring connectivity and functionality for school systems. Monitor and maintain network security, backups, and privacy protocols. Provide technical support and prompt troubleshooting for teachers, students, and staff. Assist with technology integration in classrooms and staff training on new systems or applications. Keep accurate records of repairs, system issues, and maintenance activities. Track and maintain hardware/software inventory and IT-related expenses. Recommend IT equipment purchases based on school needs. Requirements Basic knowledge of computer hardware, operating systems, and networks. Strong problem-solving skills and attention to detail. Calm, patient, and professional demeanor, with the ability to work well with children and educators. Excellent communication and interpersonal skills. Ability to manage time effectively and prioritize tasks in a school setting. Hands-on experience with computers and networks (academic projects, internships, or home lab experience welcome). Background check and clearance required for working in an educational environment. CompTIA A+, Microsoft, or similar entry-level certification is a plus but not required. Who We're Looking For: A friendly, reliable, and supportive team member who enjoys helping others, learns quickly, and is committed to maintaining a safe and positive learning environment through technology support. Powered by JazzHR vv2Lf4nKxO
    $39k-50k yearly est. 11d ago
  • IT Tier Tech 1

    Classic Collision 4.2company rating

    Information technology professional job in Sandy Springs, GA

    Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package Responds to user inquiries and diagnoses issues through effective communication. Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions. Addresses intricate technical problems by conducting thorough research and providing effective solutions. Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance. Records, monitors, and tracks issues meticulously to ensure timely and effective resolution. Provides advanced support to end users for PC, server, or mainframe applications and hardware. Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues. Reproduces user problems to troubleshoot operational challenges successfully. Proposes system modifications to minimize user-related problems. Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs). Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance). Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy. May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities. Qualifications for IT Tier 2 Support Technician (Hybrid): Education: High School Diploma or equivalent. Some college coursework is a plus. Experience: Minimum of 1 year of experience in a helpdesk or IT support role. Skills and Abilities: Strong technical expertise in IT support and troubleshooting. Excellent communication skills, both verbal and written. Proficient problem-solving abilities. Detail-oriented with a focus on issue tracking and documentation. Adept at collaborating with cross-functional teams. Competence in equipment management. Ability and willingness to travel as required for on-site support. These qualifications are essential for success in the IT Tier 1 Support Technician role Classic Collision welcomes diversity and is an EEO Employer.
    $40k-71k yearly est. Auto-Apply 60d+ ago
  • Business Applications Specialist

    Deutz 4.5company rating

    Information technology professional job in Norcross, GA

    Business Applications Specialist Location: Norcross Working hours: 40 DEUTZ is one of the world's leading manufacturers of innovative drive systems. Its core competences are the development, production, distribution and servicing of diesel, gas and electric drivetrains for professional applications that is used in construction equipment, agricultural machinery, material handling equipment, stationary equipment, commercial vehicles, rail vehicles and other applications. Job Summary As Part of our Global IT team, the Business Applications Specialist is a key role in ensuring the seamless implementation, smooth operation, and efficient use of our business applications (SAP ERP) in our operations (production/warehouse) in collaboration with the global IT organization at our parent company DEUTZ AG. This position will be responsible for analyzing and translating local business requirements into finalized IT concepts and aligning local IT projects with high business impact with the Global IT team including project, testing, and 1st level support. This role bridges the gap between the business needs of the users and the technical aspects of the applications. Essential Duties and Responsibilities The Business Applications Specialist will be responsible for, but not limited to, the following duties within the global IT governance framework: Requirements Analysis Analyze business requirements and translate them into functional and technical specifications. Work with business stakeholders to identify and implement solutions to address application usage issues. Develop and maintain documentation for business application configurations and procedures. Analyze application usage data to identify trends and opportunities for improvement. IT Project & Training Support Support the IT project lifecycle from demand management, project meetings, data migration activities, testing, change management, go-live, and hyper-care. Participate in and support initial training sessions and update training documents in collaboration with the local training department. Maintenance and Support Provide ongoing support to end users, including answering questions, resolving issues, and providing guidance on a technical level. Troubleshoot and resolve technical application issues reported by end users. Organize and perform regular application maintenance tasks with vendors and the Global IT, such as updates and security patches. Monitor application performance and identify areas for improvement. Participate in application upgrades and migrations. Develop and deliver technical documentation for new and existing business applications and features. Other Duties Stay up to date on the latest operations business application trends and technologies. Identify opportunities to leverage technology to improve business processes. Participate in cross-functional teams to ensure alignment between business needs and IT capabilities. Other Qualifications Excellent communication, presentation, and interpersonal skills Ability to work independently and manage multiple projects simultaneously. Supervisory Responsibility Individual Contributor Travel Requirements Anticipated domestic and international travel is approximately 25% depending on business needs. Minimum Requirements Bachelor's degree IT, Eng, BA or related field 5 years of experience in supporting major business applications (SAP) 3 years of experience in analyzing business operations and translating into IT solutions/concepts 3 years of experience in configuration or support of at least one the following SAP modules: MM/WM/PP Preferred Requirements Experience with SAP s/4AHANA is a plus Experience with ABAP debugging/programming is a plus Project management certifications Certifications in major business applications (SAP) Experience in SAP/IT consulting Hands-on experience working in operation areas (production/warehouse) Physical Requirements: Our Business Applications Specialist works in the office area, the noise level in the work environment is usually quiet to moderate. Visits in manufacturing assembly and warehouse environment necessary. Subject to noise, dust, diesel fuel, oil, and extreme hot/cold temperatures. No A/C. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any related duties, as assigned by their supervisor. EEO Statement DEUTZ is an equal opportunity employer and considers all applicants for employment based on merit, competence, performance, and business needs. We do not discriminate on the bases of any status protected under federal, state, or local law. Applicants will be considered regardless of their race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state, or local law. In addition to complying with all applicable laws, DEUTZ also has a strong corporate commitment to inclusion.
    $75k-109k yearly est. 45d ago
  • Technical Specialist II, Electronic/IT

    Work for Warriors Georgia

    Information technology professional job in Tucker, GA

    PROFILE Provides leadership over assigned territory as well as direction over how managed print and fleet management services are implemented, operationalized, and delivered by RICOH Services Delivery resources for a region and\/or industry domain. Provides oversight and expertise to Area and Enterprise management teams by delivering program tools and processes that drive field service execution, account retention, services expansion, attainment of business objectives, and customer satisfaction. Leads the MPS Program Team accountable for the successful implementation of new MPS accounts, service expansions, remediation of operational issues within existing accounts, and continuous governance of MPS field delivery performance. Leads, inspects, and develops the service program. Supports initiatives, action plans, and business tactics aimed at driving continuous improvement and business profitability. By having an overlay view across service delivery phases, fosters continuous improvement of service quality from service design through steady state operations. JOB DUTIES AND RESPONSIBILITIES Accountable for the program oversight of MPS delivery standards and performance. Collaborates with direct and indirect field management to implement remediation actions that improve MPS field delivery performance. Responsible for compliancy of MPS performance and rate of performance (practices in place, performance audit and certification results, etc.) of their territory Accountable for the development and deployment of standard operating procedures used by remote and onsite employees (PSS, PFM, SDS, SDM, RAM, GSDM) to successfully deliver fleet management and managed print services Responsible for managing team of 6 \-\- 10 Service Governance Managers Responsible for the direction and successful deployment of MPS implementation resources and activities Responsible for escalating service issues through area\/enterprise leadership Collaborates with all levels of RUS Service Delivery resources to ensure the consistent delivery of MPS in a manner that meets RICOH business and customer satisfaction objectives Interacts with any aspects of pre or post sale stakeholders and leadership to support, advise, inspect, consult, approve, and training relative to all aspects of MPS operational delivery and processes Holds field delivery and leadership accountable for using approved MPS standard operating procedures and guidance Responsible for the design and\/or execution of strategies that promote the sharing of field employee's knowledge and best practices amongst their peers (MPS Community) Creates mechanisms for monitoring the productivity, performance, and profitability of MPS operational and implementation activities Manages individual project and Program Team budgets to utilization targets, billable, non\-billable, and\/or expense goals Escalates any performance issues through direct staff management Serves as the Managed Services MPS sponsor communicating program policies and capabilities Manages staff to ensure customers receive quality support and deliverables including Functional Design Documents, SOWs, Mid\-Term Assessment Findings \- Recommendations, implementation \- project plans, proposals, forecasts, and other output. Coordinates with Sales and Design counterparts monitoring pipeline activity and scheduling implementation resources appropriately Subject matter expert relative to the MPS program, services and hardware\/software technologies covering multiple teams in a wide geography Develops CAD documents and Plans of Action for long term projects Assists strategy development for large net new and expansion opportunities Initiates and cultivates strong business partnerships across the organization in support of national and global program initiatives and to identify business needs and solutions Facilitates collaborative problem solving strategies to resolve operational and customer issues through effective communication with all levels Seeks to increase profit and drive financial results through effective service and supply management; labor and hardware optimization; expansion of services; and continuous improvement opportunities. Provides overall program reporting and regular account reviews to senior leadership Daily interaction with Service Delivery staff to provide support and direction Leads efforts to incorporate and operationalize RICOH product and service portfolio items supporting MPS Implements and\/or supports national training initiatives including the development of focused material, leveraging existing courseware, establishing training goals, facilitating delivery, and providing feedback on training needs and goal achievement Actively participates in quarterly business reviews, Area\/Enterprise\/Global strategy sessions Identify solution delivery gaps and opportunities; develop and execute plans to close the gaps and capitalize on the opportunities Identify process improvement areas and work with Service Delivery Leadership and Programs teams to develop future operational procedures Possess a strong working knowledge of the Ricoh organization, including interdepartmental dependencies, processes and policies Ensures all MPS delivery initiatives are executed in a timely manner and in alignment with quality requirements by utilizing program tools and best practices Provides content direction of related Site Certification content and participates in Site and Account certifications Spends an appropriate amount of time in the field to observe account operations, customer feedback, and program effectiveness Reports program and operational performance to senior management Team \/ People Management Responsible for the direct management of Services Governance Manager resources within RUS Leverages individual competencies, expertise, and resource geographies to create an effective support team and coverage model Clearly establishes job expectations by conducting required employee Performance Appraisals and IDPs, establishing a regular cadence of communication and consistently following\-up on employee results achieved Recruits, interviews, hire and train new Services Governance Manager members to ensure appropriate quality staffing levels are maintained. Establishes network of candidates and works to develop the MPS Program Team. Interacts with MPS Program Team members to plan, coach, advise and review their progress in achieving individual and team utilization and profitability objectives Performs other duties as assigned Requirements QUALIFICATIONS (Education, Experience, and Certifications) Requires minimum of 3 years experience of designing, implementing, and\/or supervising the delivery of managed print or equivalent services Requires 4\-year college degree or equivalent work experience ITIL Foundations V3 (or newer) certified Minimum of 1 year of Project Management experience Successful track record in management "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"682167578","FontFamily":"Arial, Helvetica, sans\-serif","job OtherDetails":[{"field Label":"Department Name","uitype":4,"value":"RICOH"},{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"City","uitype":1,"value":"Tucker"},{"field Label":"State\/Province","uitype":1,"value":"Georgia"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"30084"}],"header Name":"Technical Specialist II, Electronic\/IT","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00235003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********10142139","FontSize":"15","location":"Tucker","embedsource":"CareerSite","logo Id":"hs654aa3cf36a6b354ae38f8148a2cfbb79b2"}
    $66k-93k yearly est. 60d+ ago
  • IT Training & Development Specialist

    Nanosoft Consulting Talent Page

    Information technology professional job in Atlanta, GA

    Must be local to Metro Atlanta The following compliance item is REQUIRED at the time of resume submission. **Tax Clearance Letter** (Pls review compliance tab for instruction) Under general supervision, the ITS Trainer will work with end users and other personnel to coordinate testing and training for trainers on design and development of system initiatives, in support of our efforts to continually upgrade the skills and capabilities of end users and the Department of Revenue (DOR). Must be able to train on software applications or large-scale systems while also identifying areas of risk or for improvement on business processes. The incumbent must be able to build relationships with business resources across all divisions within the Dept. Must be able to facilitate meetings and work as a liaison between the business users and IT personnel on system changes. The incumbent must also be able to produce training or instructional videos and other training documents on system changes and upgrades. Specific duties include (but are not limited to): Facilitate meetings Administers training for end users and other trainers Consults with vendors or technical staff to validate functionality and workflow for preparation of instructional or training documentation for communications to end users Identify training needs based on new system functionalities and/or changes in workflow or business processes Produce instructional or training videos and documents for use in support of training Provides services such as scheduling of training, maintaining records, setting up/checking equipment Develop change management plans for transition to new or upgraded systems Documents business processes and create instructional documents for users of new or upgraded systems Track and report on system changes Entry Qualifications: High School Diploma or GED AND 3 years of experience providing educational, training or instructional services in functional area. (IT/IS, End User Support etc.) Essential Qualifications: Customer Service: Demonstrated ability to appropriately address internal & external customer issues while respecting business needs and in relations to maintenance of systems Accountability Results Orientation: Demonstrated ability to meet deadlines and manage team to achieve performance goals Judgment and Decision Making: Demonstrated ability to weigh the needs of the taxpayers and the department to decide the best course of action for all parties, under general supervision Teamwork and Cooperation: Demonstrated ability to promote the team atmosphere, be inclusive of all team members, and work well with co-workers & leadership Experience working with cross-functional teams in managing various initiatives, and bridging the gap between the business operations and technology teams Experience training on software applications or large-scale system implementations Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, LMS365 and Visio. Experience using SharePoint or similar software for sharing documentation Experience testing and coordinating testing of new installations and system upgrades Experience producing training or instructional videos and documents Priority Consideration: Technical Writer certification Experience testing and coordinating testing of new installations and system upgrades Demonstrated proficiency in MS Office - Word, Excel, PowerPoint, and Visio. Experience developing adequate training or instructional materials for end users Experience using SharePoint or similar software for sharing documentation
    $66k-93k yearly est. 60d+ ago
  • IT Operations & Analytics Intern

    The Coca-Cola Company 4.4company rating

    Information technology professional job in Atlanta, GA

    **_Candidates are encouraged to apply to 3 or fewer internship roles during a given internship recruiting cycle_** The Coca-Cola Company is constantly evolving - we develop new products, acquire great brands and pioneer new ways of doing things. Working here is more than working for the global beverage leader, it's an opportunity to be a part of something that can positively impact the world. **What You'll Do for Us:** A internship with The Coca-Cola Company is an opportunity to learn skills which will help you learn and grow. We're looking for students who understand the fundamentals and principles of information technology and who want to solve business problems on a global scale in a large, complex environment. Candidates need to have a passion and aptitude for project management and innovation which helps us visualize the future of the industry. **Key Results:** + Analytics and visualization that meet criteria for business value, cost, time-to-deliver, and reusability + Solutioning through automation to streamline and enhance day to day business processes + Compliance with company and industry best practices and standards **Responsibilities:** + Support day to day IT operations + Engage with stakeholders and various parties across the region/global + Analyze and streamline operational processes through development of automation solutioning + Evaluate new tools and technologies + Analyze data to identify data patterns and trends + Develop appropriate visualization which addresses operational queries + Document processes and research, standards, guidelines, and best practices for teams utilizing the solutions. **Preferred Qualifications:** + Currently pursuing a Bachelor's or Master's degree in or related to information technology + Must be currently pursuing a Bachelor's or Master's degree or have graduated from their degree program no earlier than December 2025. + Ability to support and influence cross functional teams. + Ability to problem solve and gain alignment across multiple organizations and levels. + Detail oriented, analytical, and creative thinker with passion for quality processes + Strong interpersonal communication skills + Ability to demonstrate strong project management experience with the ability to define and lead projects and direct/motivate project teams. + Ability to refine solutions and manage internal and external partner's expectations against technical and business success criteria with limited available resources. + Proficiency in Microsoft Office Suite of programs (Word, XLS, PPT) **What we bring to you:** + **Iconic & Innovative Brands** : Our portfolio represents over 250 products with some of the most popular brands in the world and we're always innovating. + **Expansive & Diverse Customers** : We focus on diversified and large range of customers each day. + **Critical experiences** : We work as a global network with a wide range of cross-functional partners to step-change the way we refresh the world and make an impact every day. + **Growth Culture:** Be a protagonist of bringing to life Coca-Cola's new vision and organization. **Monthly Salary (undergraduate): $** 4,506 **Monthly Salary (graduate):** $6,066 **Location:** Atlanta, Georgia **Dates of Internship:** May 18 - July 31, 2026 The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $34k-42k yearly est. 9d ago
  • Information Technology

    Vp 3.9company rating

    Information technology professional job in Atlanta, GA

    Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
    $36k-68k yearly est. Auto-Apply 60d+ ago
  • Adv, IT Tech Management - Ordering & Wholesale

    Mercedes-Benz Group 4.4company rating

    Information technology professional job in Atlanta, GA

    Aufgaben About Us Mercedes-Benz USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. Job Overview The Incumbent will lead implementation, support, maintenance and continuous improvement of information systems supporting VOIS applications, primarily in the Vehicle Ordering, Allocation, Wholesales, Special Sales & Retail area. This role facilitates SAP and related application initiatives in collaboration with business stakeholders and internal/external IT partners to ensure alignment with customer requirements. The incumbent will lead the development and execution of both functional and technical system components, with special emphasis in SAP VMS module, maintaining expert-level knowledge of system capabilities in accordance with Mercedes-Benz standards. They will ensure system reliability and performance, drive innovation through emerging technologies such as automation and AI and provide support to team members to ensure timely and cost-effective project delivery. The incumbent will bring expert level knowledge of SAP S/4 HANA, SAP Vehicle Management System & strong skills in SAP Sales & Distribution Module with emphasis on O2C process. Responsibilities: (10%) - Ability to understand business requirements and translate them into a solution. Ability to understand the breadth and depth of the deliverable and how the solution fits into the larger picture (10%) - Responsible for the Technical & Functional aspects of the Analysis and Design Process and its associated documentation - Technical, functional specification, Test Plans, etc (20%) - Will design robust functional solutions, troubleshoot problems and provide guidance for sustainable resolutions in the area of Vehicle ordering, wholesale, allocation, retail on the SAP implementation (10%) - Conduct presentations to all audiences on a variety of subjects. Able to communicate with team members and business stakeholders in a clear, consistent, and professional manner. (10%) - Work self-directed and independently, act as subject matter mentor to junior team members & SI Partners (5%) - Act as a liaison between the business functions and the technical team. Provide ad-hoc training and user support as required (10%) - Provide support for cross-functional issues involving MM, SD, FICO and guide technical team members (ABAP) for issue resolution (10%) - Allocate time, prioritize tasks, and accurately scope tasks and phases of a project. (5%) - Define and implement industry best practices and Mercedes-Benz standards into operational procedures and system operations (10%) - Suggests tools and processes needed to improve business processes. Reviews the team's deliverables for adherence to standards and to ensure quality. Qualifikationen Requirements & Conditions Must be able to work flexible hours/work schedule Requires valid driver's license Travel domestically Travel internationally Work Holidays when required Work Holidays as scheduled Work weekends when required Work weekends as scheduled Experience with Microsoft Excel, Access, Visio and PowerPoint Good people skills, good communication skills Education Bachelor's/Master's Degree (accredited school) and relevant work experience with emphasis in: SAP functional & Technical expertise in SAP VMS & SD modules Strong understanding of vehicle lifecycle processes including procurement, sales, and inventory. Hands-on experience with SAP VMS configuration and customization. Familiarity with SAP SD, MM, and FI integration points. Experience in automotive industry or similar domains is highly preferred. Excellent problem-solving and communication skills. Ability to work independently and in a team-oriented environment. Knowledge (necessary to perform proficiently in this position) Must have 6+ years (total) of experience in the following: * Lead development and implementation of the functional and technical aspects of the systems by maintaining an expert level awareness of the functionality and system options in accordance with Mercedes-Benz standards * Analyze complex functional/technical support & training and recommend solutions in unfamiliar environments * Automotive industry Knowledge of vehicle process, Order to Cash process, Vehicle accounting process High level of expertise in SAP VMS (Vehicle Management System) with hands-on experience in VMS processes and configurations * Implementation, Migration & Support of S/4 HANA systems is mandatory, automotive industry experience is a plus * Use agile methods to facilitate customer-centric solution development and ensure hand-over to IT operations * Manage and report on issues and problem tickets and conduct priority sessions with business partners on change requests * Provide 2nd level support for system issues and act as SME in SD, MM and FiCo modules of SAP. * Exceptionally good communication and collaboration skills; and the ability to work with multiple stakeholders. Proven ability to tailor communication content to the needs of the audience * High analytic and strategic thinking * Independent working attitude; well-organized with attention to detail * Able to lead, moderate and motivate colleagues * Excellent relationship building/partnering skills EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.
    $38k-61k yearly est. 14d ago
  • IT Specialist

    Xinnovit

    Information technology professional job in Marietta, GA

    High school Diploma or General Equivalency Diploma (GED) Four to nine (4-9) years of related experience in information systems. Under general direction, applies specialized knowledge in a single discipline such as assembly/integration, cross-discipline functions, data engineering, industry expertise, knowledge engineering or legacy evolution. Applies specialization to conceptualize, design, construct, test and implement portions of business and technical information technology solutions through application of appropriate software development life cycle methodology. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Defines scope, plans and deliverables for assigned projects. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Confirms and prioritizes project plans and deliverables with the customer. Participates in business and technical information technology solution implementations, upgrades, enhancement and conversions. Understands and uses appropriate tools to analyze, identify and resolve business and or technical problems. Applies metrics to monitor performance and measure key project criteria. Prepares system documentation. Establishes and maintains security, integrity and business continuity controls and documents. Participates in special studies. Stays current on emerging tools, techniques and technologies. Assists information engineers on application of specialized knowledge to coding, testing, implementation and documentation projects. Valid DoD 8570: A+ Certification (could accept Network +, Security +, or CISSP). If expiration date of Certification is less than 60 days from hire date, must provide a CompTIA report showing candidate has at least 75% of required CE Units needed to renew cert on file with CompTIA. Qualifications A+ Certification (could accept Network +, Security +, or CISSP) Additional Information All your information will be kept confidential according to EEO guidelines.
    $66k-93k yearly est. 2d ago

Learn more about information technology professional jobs

How much does an information technology professional earn in Smyrna, GA?

The average information technology professional in Smyrna, GA earns between $40,000 and $95,000 annually. This compares to the national average information technology professional range of $52,000 to $106,000.

Average information technology professional salary in Smyrna, GA

$62,000
Job type you want
Full Time
Part Time
Internship
Temporary